2024 Mercedes-Benz GLC Problems & Owner Complaints

Engine 8

“Check engine light (MIL) came on while driving and vehicle lost power. Would not accelerate. Had it towed to Mercedes Benz of Mrytle Beach. $8000 repair. Mercedes Corp would not help. This is a copy of a TSB (LI05.20-P-080257) for this issue: Complaint engine vibrations perceived at low rpm. Fault codes for the camshaft position of the intake camshaft (p001100, p001104, p001200) or exhaust camshaft (p001400, p001404, p001500) may be stored. Cause continuously fluctuating oil pressure in the central valve may lead to damage to the filter screen on the central valve. This can result in d…”
NHTSA complaint #11741971, 2026

“While driving the vehicle the engine started running rough, check engine light illuminated and it would not accelerate above 40 mph. There are 29,100 miles on the vehicle, it's been serviced on schedule by Mercedes and is owned by me since new. It is especially concerning due to the acceleration topic which could have been catastrophic if I were trying to merge into traffic. Dealer service say the camshaft bearing needs to be replaced. It seems this is very premature for the mileage on the vehicle.”
NHTSA complaint #11741752, 2026

“•Incident Details: •Both sudden shutdown incidents •“12V Battery” warning (first incident) •“Stop - Switch Off Vehicle” warning (second incident) •That it happened with children in the car on a tollway Safety Concerns: •Loss of power steering/braking •Risk of collision •Repeated failures on a 1-year-old vehicle”
NHTSA complaint #11677934, 2025

Electrical System 7 1 injury

“The contact owns a 2024 Mercedes-Benz GLC 300. The contact stated that while driving at approximately 35 MPH, the brake was applied unexpectedly without the contact depressing the brake pedal. The contact stated that she was unsure if the forward collision system was turned on at that time. The driver's seat belt tightened, and she sustained a bruise on her left arm and soreness on her chest. Medical attention was required. The vehicle was taken to a dealer where they were not able to replicate the failure. On another occasion, while parked, the tailgate was opened as groceries were being load…”
NHTSA complaint #11735615, 2024 · 1 injury(ies)

“When stopped at a light or stop sign, Vehicle will Jerk forward as If hit from behind. Very surprising and dangerous. Very intermittent. The has happened many times. Vehicle will at times have rough downshifts. Ie. overdrive (9th) to (8th) gear. also intermittent. This has happened multiple times. Vehicle was taken to the dealer twice for a total of 50 hours in the shop. The first service time no problem was found, diagnostics did not show problem. Aug 22 to Aug 30, 2024. The second service time Oct 3 to Nov 14, 2024. Problem was duplicated by the technician. Vehicle diagnostics sti…”
NHTSA complaint #11625278, 2024

“The contact owns a 2024 Mercedes-Benz GLC300. The contact stated that while driving at an undisclosed speed, the audible alarm activated and several warning lights illuminated. The contact stated that all the warning lights went off except the check engine and the low-battery warning lights. The vehicle was taken to the dealer. The vehicle had not been diagnosed or repaired. The contact stated that the vehicle was previously taken to the dealer on three occasions because of electrical or software failure. The manufacturer was made aware of the failure and a case was filed. The failure mileage…”
NHTSA complaint #11578547, 2024

Power Train 7

“While driving my 2024 Mercedes-Benz GLC 300 on California highways, the vehicle has repeatedly experienced sudden uncontrolled deceleration, unexpected transmission downshifts into 2nd gear, severe transmission jerking, and complete loss of accelerator response. The first major incident occurred on March 7, 2025, while traveling on Interstate 5 at approximately 70 mph. The transmission suddenly jolted and downshifted directly into 2nd gear. The vehicle immediately lost power and slowed to approximately 20 mph without warning. I exited the highway and restarted the vehicle before it temporaril…”
NHTSA complaint #11740380, 2026

“•Incident Details: •Both sudden shutdown incidents •“12V Battery” warning (first incident) •“Stop - Switch Off Vehicle” warning (second incident) •That it happened with children in the car on a tollway Safety Concerns: •Loss of power steering/braking •Risk of collision •Repeated failures on a 1-year-old vehicle”
NHTSA complaint #11677934, 2025

“I am writing to report a critical safety issue with my 2024 Mercedes-Benz GLC300, VIN: [XXX] , which I purchased on [XXX], from Mercedes-Benz of Walnut Creek, CA, with 9,500 miles. On [XXX], while driving on [XXX], the vehicle suddenly lost power, the transmission downshifted to 2nd gear, and the accelerator became unresponsive. I was forced to drive at 20 mph for 20 minutes on a busy freeway, posing a severe risk of a rear-end collision. I managed to exit the freeway, but this incident could have resulted in a serious accident. This failure may be related to prior recalls of the 2024 GLC300…”
NHTSA complaint #11647082, 2025

Forward Collision Avoidance 5 2 injury

“I am experiencing auto braking when there are no obstructions near or around the vehicle. The auto braking is random but occurs fairly often. It is very unsettling and makes me very nervous while driving my brand new vehicle. This happens without warning and can definitely put myself and my passengers as well as passengers in the vehicles around me at great risks of collisions.”
NHTSA complaint #11645213, 2025 · 1 injury(ies)

“The contact owns a 2024 Mercedes-Benz GLC 300. The contact stated that while driving at approximately 35 MPH, the brake was applied unexpectedly without the contact depressing the brake pedal. The contact stated that she was unsure if the forward collision system was turned on at that time. The driver's seat belt tightened, and she sustained a bruise on her left arm and soreness on her chest. Medical attention was required. The vehicle was taken to a dealer where they were not able to replicate the failure. On another occasion, while parked, the tailgate was opened as groceries were being load…”
NHTSA complaint #11735615, 2024 · 1 injury(ies)

“My 2024 Mercedes-Benz GLC 300 has experienced multiple serious safety-related malfunctions involving several vehicle systems. In August, after picking up the vehicle from service, I placed my [XXX] grandson in his car seat, set my purse with the key inside the vehicle, and closed the rear door. The vehicle immediately locked all doors on its own, trapping my grandson inside in approximately 88-degree temperatures. I was unable to gain access for about 30 minutes. This created a dangerous child safety situation. Key fob periodically will lock you out of car. The following day, while driving…”
NHTSA complaint #11736573, 2025

Unknown Or Other 4

“The vehicle presented multiple warnings/errors before shutting down on the street in traffic on June 23, 2026. Warnings such as Collision Detected, Blind Spot Assist and Exit Warning Inoperative, PRE-SAFE Inoperative, System Failure Detected, Service Required Do Not Shift Gear, along with various lights on the dashboard which includes the Check Engine Light. The vehicle was towed to local Mercedes Benz dealership which reported the issue was with a drive train module that required a software update, the update was performed and vehicle was returned to me on June 25, 2026. On June 28, 2026 the…”
NHTSA complaint #11751243, 2026

“Attention Assist System Suspended notification comes on randomly on vehicle while driving, rendering driver defenseless with regard to safety warnings that would otherwise be in effect, such as blind spot assist, attention assist, which are vital components for safe driving. This has happened on numerous occasions, most recently on 12/06/2024 while driving under destination route guidance. It has also happened when car was stopped to retrieve mail at residence mail box and, at other times for no apparent reason, while driving. Each time when engine was restarted the dashboard read 'System sus…”
NHTSA complaint #11629760, 2024

“OUR SUV IS 6 WEEKS NEW AND WAS PURCHASED NEW AT THE MERCEDES DEALERSHIP. REAR HATCH: WHEN STANDING BEHIND VEHICLE REAR DOOR HATCH CLOSES RANDOMLY WITH NO WARNING OR BEEP. CLOSES VERY QUICKLY AND HITS HEAD VERY HARD. FEET ARE NOT NEAR THE BUMBER WHICH ELIMINATES THE REAR FOOT ACTION THAT CLOSES THE HATCH. WHEN THE HATCH HITS YOUR HEAD IT COULD KNOCK YOU OUT ESPECIALLY IF YOUR EDERLY OR A CHILD. ALSO IF YOU TRY AND STOP THE HATCH COSING ITS VERY STRONG AND TAKES A LOT OF STRENGTH. WHEN YOU USE THE REMOTE OR BUTTON IN CAR TO OPEN HATCH IT OPENS SO FAST AND BEEPS TO LATE TO ALERT DOOR IS OPEN…”
NHTSA complaint #11612085, 2024

Exterior Lighting 3

“Attention Assist System Suspended notification comes on randomly on vehicle while driving, rendering driver defenseless with regard to safety warnings that would otherwise be in effect, such as blind spot assist, attention assist, which are vital components for safe driving. This has happened on numerous occasions, most recently on 12/06/2024 while driving under destination route guidance. It has also happened when car was stopped to retrieve mail at residence mail box and, at other times for no apparent reason, while driving. Each time when engine was restarted the dashboard read 'System sus…”
NHTSA complaint #11629760, 2024

“When driving the car at night with the headlights on, you notice a dark, thin object illuminated from the left front headlight approximately 50-75 feet ahead of the vehicle that will move as the steering is turned, either left or right. It looks like a thin pedestrian moving into the path of the car. I noticed this defect within the first few weeks of ownership. I took the car to the dealership and showed my pictures of the lights with the shadow at night to two Mercedes Benz of Sarasota employees. The dealership ran multiple diagnostic tests and determined the car was operating as designed.…”
NHTSA complaint #11574540, 2023

“2 SEPERATE ISSUE DIGITAL LIGHTING FAILED, THEN 2ND ISSUE WHICH IS STILL BEING WORKED ON, BEEN A WEEK WITHOUT THE VEHICLE WHICH IS ONLY A MONTH OLD WITH 1100 MILES ON IT, THE ENTITE SYSTEM ISNT WORKING WITH LOTS OF CODE ERROR MESSAGES AND WILL NOT START. THE CURRENT UPDATE FROM MERCEDES IS THEY STARTED A CASE AND TESTING THE VEHICLE AFTER REPLACING THE POWER TRAIN. THE TECHNICIAN AGREED THIS IS NOT NORMAL FOR SUCH A BRAND NEW CAR. I AM CONCERNED FOR MY FAMILYS SAFETY AND THINK THIS IS A LEMON”
NHTSA complaint #11564146, 2023

Service Brakes 3 1 crash 1 injury

“The contact owns a 2024 Mercedes Benz GLC 300. The contact stated that while attempting to park, the vehicle experienced unintended acceleration causing the contact to lose control of the vehicle and crash into a wall, another vehicle, and two poles where it came to stop when crashing into the second pole. During the unintended acceleration, the contact depressed the brake pedal to control the vehicle however it failed to respond. No air bags deployed. The contact sustained chest, neck, and back injuries and an ambulance transported her to a hospital. A police report was filed. The vehicle wa…”
NHTSA complaint #11604088, 2024 · crash · 1 injury(ies)

“3/31/26 2pm After highway driving - 3 miles/35 mph tried to brake- Immediately something was wrong with the brake as and it felt spongy/mushy/unresponsive. Car did not slow until I pressed the brake fully to the floor. The car did stop &was alarmingly unresponsive. Around this time,noticed the white BRAKE light illuminated. Continued to drive - terrified. Had to brake VERY HARD to get car to slow/stop. at home, Quick google search had me try turning on and off parking brake - tied this 5-6 times and white BRAKE light went off and I could brake/stop car. Bought car to Mercedes for service for…”
NHTSA complaint #11730496, 2026

“After giving a pressure to the brakes, the car feels like the brakes are being slipped towards the end, so I have to hold the brakes hard at the end. I have tried different models of Mercedes such as E class but the brake of E class works exactly opposite from GLC 300. When I give a pressure to E class, first it will stop slowly and towards the end, it will stop more aggressively. When I drive GLC 300 on highway, I had to make several sudden stops because I couldn't estimate the brake range. I made several different people to drive my car, and they felt the same. I have reported to dealer righ…”
NHTSA complaint #11555404, 2023

Structure 3 1 injury

“The contact owns a 2024 Mercedes-Benz GLC 300. The contact stated that while driving at approximately 35 MPH, the brake was applied unexpectedly without the contact depressing the brake pedal. The contact stated that she was unsure if the forward collision system was turned on at that time. The driver's seat belt tightened, and she sustained a bruise on her left arm and soreness on her chest. Medical attention was required. The vehicle was taken to a dealer where they were not able to replicate the failure. On another occasion, while parked, the tailgate was opened as groceries were being load…”
NHTSA complaint #11735615, 2024 · 1 injury(ies)

“The rear lift gate closes unexpectedly when standing behind the vehicle and loading or unloading the cargo area. The keyless soft close activates even though there is no foot movement, or when there is minimal movement. This happens without warning. On several occasions this has happened to me, and also to my wife. It has caused minor bruises, but more importantly we are both older and it has been difficult extricating ourselves and reaching the control to raise the gate again. While there have been no falls yet, it's only a matter of time before someone loses their balance or is hurt in some…”
NHTSA complaint #11749171, 2026

“My 2024 Mercedes-Benz GLC 300 has experienced multiple serious safety-related malfunctions involving several vehicle systems. In August, after picking up the vehicle from service, I placed my [XXX] grandson in his car seat, set my purse with the key inside the vehicle, and closed the rear door. The vehicle immediately locked all doors on its own, trapping my grandson inside in approximately 88-degree temperatures. I was unable to gain access for about 30 minutes. This created a dangerous child safety situation. Key fob periodically will lock you out of car. The following day, while driving…”
NHTSA complaint #11736573, 2025

Back Over Prevention 2

“The vehicle presented multiple warnings/errors before shutting down on the street in traffic on June 23, 2026. Warnings such as Collision Detected, Blind Spot Assist and Exit Warning Inoperative, PRE-SAFE Inoperative, System Failure Detected, Service Required Do Not Shift Gear, along with various lights on the dashboard which includes the Check Engine Light. The vehicle was towed to local Mercedes Benz dealership which reported the issue was with a drive train module that required a software update, the update was performed and vehicle was returned to me on June 25, 2026. On June 28, 2026 the…”
NHTSA complaint #11751243, 2026

“New car was purchased from Rocklin Mercedes in California. Soon after the rear back up camera kept opening and closing when the car was in drive and at random times. The was then taken into Autobahn Motors in Belmont California to have the problem checked. I was told Mercedes was working on a software fix at which time the service tech never wrote up the problem. In 2025 the car again was taken into Mercedes for service at which time I brought up the same issue and was told most newer cars have this problem and there is NO fix, even the loaner they gave me had the same problem.”
NHTSA complaint #11716659, 2024

Air Bags 1 1 crash 1 injury

“The contact owns a 2024 Mercedes Benz GLC 300. The contact stated that while attempting to park, the vehicle experienced unintended acceleration causing the contact to lose control of the vehicle and crash into a wall, another vehicle, and two poles where it came to stop when crashing into the second pole. During the unintended acceleration, the contact depressed the brake pedal to control the vehicle however it failed to respond. No air bags deployed. The contact sustained chest, neck, and back injuries and an ambulance transported her to a hospital. A police report was filed. The vehicle wa…”
NHTSA complaint #11604088, 2024 · crash · 1 injury(ies)

Lane Departure 1

“The vehicle presented multiple warnings/errors before shutting down on the street in traffic on June 23, 2026. Warnings such as Collision Detected, Blind Spot Assist and Exit Warning Inoperative, PRE-SAFE Inoperative, System Failure Detected, Service Required Do Not Shift Gear, along with various lights on the dashboard which includes the Check Engine Light. The vehicle was towed to local Mercedes Benz dealership which reported the issue was with a drive train module that required a software update, the update was performed and vehicle was returned to me on June 25, 2026. On June 28, 2026 the…”
NHTSA complaint #11751243, 2026

Seat Belts 1

“Passenger backseat seatbelt would not release under any circumstance. I tried turning the car off and on again. Checking settings on the screen and even releasing the seat a bit. Pushing the red button on the buckle did nothing. Pulling did nothing. Eventually had to cut the seatbelt to get the passenger out. And it is still stuck in the buckle.”
NHTSA complaint #11613147, 2024

Vehicle Speed Control 1

“•Incident Details: •Both sudden shutdown incidents •“12V Battery” warning (first incident) •“Stop - Switch Off Vehicle” warning (second incident) •That it happened with children in the car on a tollway Safety Concerns: •Loss of power steering/braking •Risk of collision •Repeated failures on a 1-year-old vehicle”
NHTSA complaint #11677934, 2025

Visibility 1

“My 2024 Mercedes-Benz GLC 300 has experienced multiple serious safety-related malfunctions involving several vehicle systems. In August, after picking up the vehicle from service, I placed my [XXX] grandson in his car seat, set my purse with the key inside the vehicle, and closed the rear door. The vehicle immediately locked all doors on its own, trapping my grandson inside in approximately 88-degree temperatures. I was unable to gain access for about 30 minutes. This created a dangerous child safety situation. Key fob periodically will lock you out of car. The following day, while driving…”
NHTSA complaint #11736573, 2025

Visibility/Wiper 1

“I purchased the car brand new from my local dealership and 3 months after purchase my windshield cracked. I had the entire windshield replaced with an OEM windshield on 5/7/2024 and yesterday I got another chip/crack in my windshield. I have only had my car less than 8 months and already had 2 cracks/chips. I owned my previous Mercedes over 6years and never had an chip or crack. This has to be a defect in the windshield. My friend also just purchased a 2024 GLC 300 and it's only 3 months old and her windshield is also cracked. I look forward to hearing from you.”
NHTSA complaint #11597905, 2024