2024 Jeep Compass Problems & Owner Complaints

Forward Collision Avoidance 24 1 crash

“Active lane management jerked me off the road disabled my forward and rear crash detection sensor and my automatic high beams were disabled all simultaneously without warning or any sign scared me and my family since then my forward crash section is permanently on and will not go off I have no active lane management it disabled and said service and for the past 2 weeks has been nothing but electrical failure after electrical failure my dealership says there nothing they can do except clear the codes and reboot the system and see if that helps (we did that it didn't work either) so I feel like…”
NHTSA complaint #11692734, 2025 · crash

“I am reporting a severe, life-threatening safety defect involving intermittent "phantom braking" (unwarranted activation of the Automatic Emergency Braking / AEB system) on my 2024 Jeep Compass while driving at highway speeds. On multiple occasions while traveling on the freeway, the vehicle has suddenly and aggressively slammed on the brakes with absolutely no obstacles, vehicles, or hazards in front of it. The vehicle anchors the brakes without warning, causing rapid and dangerous deceleration from 60-70 mph. This has nearly resulted in catastrophic rear-end collisions from vehicles travelin…”
NHTSA complaint #11748622, 2026

“Multiple critical safety systems fail intermittently: Automatic Emergency Braking (AEB) disables itself randomly while driving, Lane Steering Assist becomes unavailable, frequent ‘Service 4WD’ warnings, and ‘Power Steering System Hot - Performance May Be Limited’ warning. Issues worsened after transfer case replacement on April 27, 2026. Dealership admitted ‘these lights appear all the time… there’s nothing we can do.’ This matches many other 2024/2025 Compass complaints on NHTSA. I no longer feel safe driving the vehicle. The car has also been using a lot more gas since these issues started.…”
NHTSA complaint #11740404, 2026

Electrical System 18 1 crash 1 fire

“The vehicle caught on fire while sitting in a parking lot. This vehicle had just over 13,000 miles, serviced by jeep dealer, and health reports did not surface any problems. The fire impacted other vehicles around it.”
NHTSA complaint #11743004, 2026 · fire

“Active lane management jerked me off the road disabled my forward and rear crash detection sensor and my automatic high beams were disabled all simultaneously without warning or any sign scared me and my family since then my forward crash section is permanently on and will not go off I have no active lane management it disabled and said service and for the past 2 weeks has been nothing but electrical failure after electrical failure my dealership says there nothing they can do except clear the codes and reboot the system and see if that helps (we did that it didn't work either) so I feel like…”
NHTSA complaint #11692734, 2025 · crash

“I am writing to request immediate assistance with our Jeep, which has become a serious safety hazard for our family. We purchased the jeep less than 2 years ago and over the past three months it has repeatedly failed to start or has stalled unexpectedly, leaving us stranded on multiple occasions. Despite taking the vehicle to dealership and other service centers four times, no one has been able to diagnose or repair the issue. The vehicle often starts normally for technicians after being towed, only to fail again once we have it back. On our most recent visit to a dealership, we were charged $…”
NHTSA complaint #11751079, 2026

Lane Departure 9 1 crash

“Active lane management jerked me off the road disabled my forward and rear crash detection sensor and my automatic high beams were disabled all simultaneously without warning or any sign scared me and my family since then my forward crash section is permanently on and will not go off I have no active lane management it disabled and said service and for the past 2 weeks has been nothing but electrical failure after electrical failure my dealership says there nothing they can do except clear the codes and reboot the system and see if that helps (we did that it didn't work either) so I feel like…”
NHTSA complaint #11692734, 2025 · crash

“Multiple critical safety systems fail intermittently: Automatic Emergency Braking (AEB) disables itself randomly while driving, Lane Steering Assist becomes unavailable, frequent ‘Service 4WD’ warnings, and ‘Power Steering System Hot - Performance May Be Limited’ warning. Issues worsened after transfer case replacement on April 27, 2026. Dealership admitted ‘these lights appear all the time… there’s nothing we can do.’ This matches many other 2024/2025 Compass complaints on NHTSA. I no longer feel safe driving the vehicle. The car has also been using a lot more gas since these issues started.…”
NHTSA complaint #11740404, 2026

“We purchased our 2024 jeep Compass on 12-10-2024 with about 3,000 miles on it. Our problems started on the vehicle on or about Nov. 2025. First the lane assist would go out and we were unable to turn it back on, when we tried the light in the button would blink 2 times then stay on. We reached home and shut car off and when we started it we pressed lane assist and it worked. We drove it for about 3 weeks then it happened again. My wife pulled over and tried to turn on switch again. It blinked 2 times and stood on, she shut off car and then restarted it and the switch worked and lane assis…”
NHTSA complaint #11740169, 2026

Unknown Or Other 8 1 crash

“Since the first day that I got the vehicle to the dealership I just driven it over the night and the engine light came on (check engine light) the sales agent told me that probably it would be the battery so nothing to be worried and also told me that they will take care about it so I drop off the car to the dealer and also I went to be able to see if it was possible to get a return or any other trade for it because obviously I won’t keep the vehicle, so they reject it and they just told me that it wouldn’t be possible at this time. So they keep in the vehicle to check it and at the same day I…”
NHTSA complaint #11707700, 2024 · crash

“Vehicle randomly locks up while going down the highway as if I’ve hit something or the emergency parked has turned on. No codes present and when taken to the dealer they are not able to replicate the issue. This vehicle has only 41,000 miles! After searching forums and groups on social media, I have found MANY people experiencing the same issue. This vehicle needs to be recalled for safety concerns. Ask anyone that this has happened to and they will tell you that it is violent when it occurs. This type of thing is absolutely unacceptable and dangerous. Stellantis needs to issue a recall on the…”
NHTSA complaint #11706965, 2025

“The electrical system in my 2025 Jeep Compass repeatedly displays multiple warning messages, including issues with the engine, AEB (Automatic Emergency Braking), and “Start/Stop Disabled.” Recently, the airbag warning light has begun turning on and off daily, advising to “get service.” When I bring the vehicle to the dealership, the error codes are no longer present, and the technicians say they cannot duplicate the issues. However, while driving recently—with no other vehicles nearby—the AEB system suddenly activated, causing unexpected emergency braking. This is extremely dangerous and coul…”
NHTSA complaint #11698715, 2025

Engine 7 1 crash 1 fire

“The vehicle caught on fire while sitting in a parking lot. This vehicle had just over 13,000 miles, serviced by jeep dealer, and health reports did not surface any problems. The fire impacted other vehicles around it.”
NHTSA complaint #11743004, 2026 · fire

“the accident occurred on [XXX] in the city of Visalia, Ca. I’m not sure what time it was happened and any other details because I’m not the person involved in the accident but I bought the car from a dealership located in Corona, Ca on [XXX]. They never mentioned that the car was involved in a collision or if it had an accident reports. Even brought a Vehicle History report with the contact details. Then the first day when I bought it the engine light turns on and on the dashboard said “transmission service” so I tried to return it to them but they said “isn’t possible” so they took the car to…”
NHTSA complaint #11692486, 2024 · crash

“I am writing to request immediate assistance with our Jeep, which has become a serious safety hazard for our family. We purchased the jeep less than 2 years ago and over the past three months it has repeatedly failed to start or has stalled unexpectedly, leaving us stranded on multiple occasions. Despite taking the vehicle to dealership and other service centers four times, no one has been able to diagnose or repair the issue. The vehicle often starts normally for technicians after being towed, only to fail again once we have it back. On our most recent visit to a dealership, we were charged $…”
NHTSA complaint #11751079, 2026

Power Train 6 1 crash

“the accident occurred on [XXX] in the city of Visalia, Ca. I’m not sure what time it was happened and any other details because I’m not the person involved in the accident but I bought the car from a dealership located in Corona, Ca on [XXX]. They never mentioned that the car was involved in a collision or if it had an accident reports. Even brought a Vehicle History report with the contact details. Then the first day when I bought it the engine light turns on and on the dashboard said “transmission service” so I tried to return it to them but they said “isn’t possible” so they took the car to…”
NHTSA complaint #11692486, 2024 · crash

“The collision alert warning lights have been coming on since the DAY I drove out of the dealership! They tried to dismiss it as my fault - I got too close to something (I was simply passing another car). This has been a constant issue and I’ve told the dealership every time I’ve had it serviced. I’ve had about four times that I’ve been driving at high speeds and the vehicle suddenly slams on the brakes because it’s “thinking I’m gonna hit something.” Usually it’s if I’m passing another car, but it’s also happened when there is nothing near at all. This past week was the last straw!! I was goin…”
NHTSA complaint #11730684, 2026

“The contact owns a 2024 Jeep Compass. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The contact pulled over and restarted the vehicle. The vehicle was taken to a dealer, where it remained for approximately one month; however, the dealer failed to duplicate the failure. The dealer requested that the contact drive with a mechanic to pinpoint the failure experienced with the vehicle. The mechanic requested to drive the vehicle on the parkway, but the contact declined. The contact retur…”
NHTSA complaint #11726728, 2026

Service Brakes 5

“Upon engine start up at the home of my S/O, [XX], the warning "Service Automatic Throttle Control" appeared on the dashboard. Placing the vehicle into gear first in reverse, then in drive resulted in sudden acceleration and erratic lurching. I had no brakes whatsoever. At one point my S/O nearly hit on the dash per signed affidavit. I had to place my 2024 Jeep Compass in Park in order to stop and then slowly maneuver it into a safe parking spot before having it towed to Golling Jeep Ram Dodge in Bloomfield Hills, MI. Tech diagnosis two days later showed Error Code 2299. But the vehicle started…”
NHTSA complaint #11703536, 2025

“The forward crash detection detects objects on the side of the road that do not present a hazard. The vehicle then automatically, abruptly brakes causing temporary loss of control in the vehicle. In one instance the system detected the barriers in a construction zone causing me to almost lose control of the vehicle and crash into the barrier. The problem has been confirmed by both the dealership as well as Jeep. The vehicle has not been inspected by the manufacture, police, or insurance. There are no lights or indicators of the issue.”
NHTSA complaint #11693042, 2025

“check engine light came on after starting to back out of my driveway,Dashboard lights flashing. car just turned off, turned car back on emergency brake turned on by itself, all exterior lights were flashing. car turned off, I called roadside assistance and they towed to nearest dealership, that was September 4, dealership said they replaced sensor and to come pick up the car,that was Sept 16, when I went to pick up the car, when I started it warning lights came on and all exterior lights were flashing. had to leave the car for dealership to check out, they called and said another sensor was b…”
NHTSA complaint #11688244, 2025

Air Bags 4 4 crash 3 injury

“I was involved in an auto accident on May 18, 2026. I was hit by a person driving a Honda Accord on the side of my vehicle. The impact made all of the passenger side airbags deploy, but only the driver’s side steering wheel airbag and knee airbag deployed on the driver’s side of my vehicle. Also, the seatbelt did not lock, so I was forced into the driver’s door.”
NHTSA complaint #11738883, 2026 · crash · 1 injury(ies)

“I was in an accident that I hit a guardrail once going 70 mph and then bounced off and hit the guardrail and none of my air bags deployed.”
NHTSA complaint #11714346, 2025 · crash · 1 injury(ies)

“During a violent impact to the right front section of the vehicle, the air bags failed to deploy.”
NHTSA complaint #11633356, 2024 · crash · 1 injury(ies)

Exterior Lighting 3

“Vehicle started show MULTIPLE errors on dash from blind spot not working , lane assist not working, AEB need to be checked,rear brake light not working, turn signal not work, lane assist not working and other errors. Went to dealership for these errors where they repaired a faulty sensor on the front for the lane assist and from collision. Said it was fixed...It was not. Within a hour leaving the dealership, if you pressed to turn off the power save button for when the vehicle when it comes to a stop and not idle, the errors all pop up one after another.. they did not correct any of the errors…”
NHTSA complaint #11719163, 2025

“On [XXX], a rental vehicle issued by Enterprise was stopped due to an expired North Carolina license plate [XXX] ) and a defective taillight. The expired plate was physically affixed to the Jeep Compass at the time of rental, yet Enterprise’s rental receipt showed a different plate number [XXX] ). This discrepancy was never disclosed before the stop and was repeatedly denied by Enterprise staff for months. Multiple Enterprise representatives—including the branch manager where the vehicle was rented—insisted the Jeep had “only ever” had the [XXX] plate in their system, despite the North Caro…”
NHTSA complaint #11678806, 2025

“Fog lights go off and on by themselves at times. Forward collision warning continues to trigger and have to be reset. Automatic braking has engaged several times without reason.”
NHTSA complaint #11699772, 2024

Back Over Prevention 2

“Service four-wheel-drive light keeps on coming off and on on the dash and drive mode unavailable keeps on flashing on the dash no idea why have taken it to the dealership. They cannot figure it out. I’ve asked them to submit a ticket to corporate. They still can’t figure it out. The codes are stored in the system, but they can’t seem to get the codes to go active when they drive it.”
NHTSA complaint #11684206, 2025

“The contact owns a 2024 Jeep Compass. The contact stated while reversing at nighttime, the rearview camera displayed a dark image of the space that the vehicle was reversing into, reducing the driver’s ability to see the roadway. The vehicle was taken to an unknown dealer but was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to another dealer for a second opinion, and the contact was informed that the vehicle was operating like other similar vehicles. The dealer informed the contact that the vehicle was operating as designed. The contact state…”
NHTSA complaint #11639638, 2024

Seat Belts 2 1 crash 1 injury

“I was involved in an auto accident on May 18, 2026. I was hit by a person driving a Honda Accord on the side of my vehicle. The impact made all of the passenger side airbags deploy, but only the driver’s side steering wheel airbag and knee airbag deployed on the driver’s side of my vehicle. Also, the seatbelt did not lock, so I was forced into the driver’s door.”
NHTSA complaint #11738883, 2026 · crash · 1 injury(ies)

“When I go to buckle or unbuckle my seat belt it takes a lot of effort and time! I have to use my middle finger just to reach down to the button! This is very annoying and also would be unsafe in a vehicle accident if you needed to exit in a hurry!”
NHTSA complaint #11697096, 2025

Steering 2

“Three times now, my steering wheel feels like it’s jerking out of my hands and difficult to turn. It has happened at low speeds while maneuvering in parking lots. I’m afraid it’ll happen at higher speeds as it gets worse.”
NHTSA complaint #11729120, 2026

“The contact owns a 2024 Jeep Compass. The contact stated that while driving approximately 40 MPH, the vehicle stalled and started jerking, with the battery warning light illuminated. The contact stated that the steering wheel was shaking abnormally during the failure. The vehicle was restarted. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 29,000.”
NHTSA complaint #11693307, 2025

Vehicle Speed Control 2

“The contact owns a 2024 Jeep Compass. The contact stated that the vehicle failed to start. The vehicle failed to accelerate as intended while driving at 35 MPH and started to decelerate unintendedly. The check engine and the throttle system warning lights were illuminated. The vehicle was taken to the local dealer, where it was test-driven, but the dealer was unable to duplicate the failure. The vehicle was taken back to the local dealer, who informed the contact about the stored codes. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Clay Cooley Irving…”
NHTSA complaint #11709722, 2025

“Speedometer calibration off by3.5% . This affects, displayed fuel economy. Showed higher than actual. Also affects correct speed control setting. Checked with GPS and traffic control police radar.”
NHTSA complaint #11652555, 2025

Fuel/Propulsion System 1

“Upon engine start up at the home of my S/O, [XX], the warning "Service Automatic Throttle Control" appeared on the dashboard. Placing the vehicle into gear first in reverse, then in drive resulted in sudden acceleration and erratic lurching. I had no brakes whatsoever. At one point my S/O nearly hit on the dash per signed affidavit. I had to place my 2024 Jeep Compass in Park in order to stop and then slowly maneuver it into a safe parking spot before having it towed to Golling Jeep Ram Dodge in Bloomfield Hills, MI. Tech diagnosis two days later showed Error Code 2299. But the vehicle started…”
NHTSA complaint #11703536, 2025

Latches/Locks/Linkages 1

“The contact owns a 2024 Jeep Compass. The contact stated that while the rear lift gate door was opened as intended, the rear lift gate failed to support the rear trunk upward. No warning light illuminated. The vehicle was diagnosed at the contact's residence by an authorized Jeep mechanic; however, the failure was not identified. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.”
NHTSA complaint #11740580, 2025

Visibility 1

“The contact owns a 2024 Jeep Compass. The contact stated that after parking the vehicle in the garage the night, the following morning the contact entered the garage and discovered that the sunroof had shatter. A dealer was not contacted. The vehicle was not taken to the dealer to be repaired. The dealer declined to repair the vehicle under warranty. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 16,000.”
NHTSA complaint #11747728, 2026