2024 Hyundai Tucson Problems & Owner Complaints

Forward Collision Avoidance 23 5 crash 1 injury

“My car automatically braked in the middle of an intersection and caused my vehicle to be rear-ended. This was the third time automatic braking engaged when it should not have been. In the most recent incident on [XXX] I was injured and had to have medical attention. I googled automatic braking and there were many reports of automatic braking being deployed when it should not have been. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”
NHTSA complaint #11642799, 2025 · crash · 1 injury(ies)

“Automatic emergency braking stopped the vehicle because another vehicle in front turned right.”
NHTSA complaint #11744187, 2026 · crash

“My wife was slowly pulling into a parking spot, when at about 10ft from curb the car suddenly accelerated faster than she even thought the car even was capable of (the AWD likely helped). It hopped the curb and hit a tree. She backed it up to the parking spot (it acted normally) and had it towed to dealer. In hindsight, the car had been having a progressive amount and frequency of delay in normal acceleration, sometimes having a pause of up to second or two from pedal input to car response. We asked the dealer to check the EDR (event data recorder). The tech first said he didn't even kn…”
NHTSA complaint #11709963, 2025 · crash

Unknown Or Other 22 6 crash 4 injury

“I was rear-ended at an extremely high speed by an intoxicated driver. The impact from being rear-ended pushed my vehicle into another car, damaging the front and rear of my vehicle. My car was a 2024 Tucson with 14,646 miles in perfect condition. No warning lights were on the vehicle, as I consistently take excellent care of my cars. The airbags did not deploy. My car was totaled. I had several injuries from the accident.”
NHTSA complaint #11705074, 2025 · crash · 2 injury(ies)

“The contact owns a 2024 Hyundai Tuscon. The contact stated that while driving 55 MPH the vehicle rear of a second vehicle during the failure the no safety features had activated including the airbag, collision avoidance features. During the incident the vehicle collided with the same vehicle twice although the brake pedal was pressed. During incident the driver sustained neck, shoulder and back injuries and was unconscious and transported to the hospital. A police report was taken at the scene. The vehicle was destroy the towed away. The contact was informed that the safety sensor had failed d…”
NHTSA complaint #11736482, 2026 · crash · 1 injury(ies)

“•What component or system failed or malfunctioned, and is it available for inspection upon request? I am not sure exactly what system was involved. But I was pulling in to a parking space on a Washington DC street on Saturday [XXX] when my car suddenly accelerated the steering locked, the brakes didn’t respond and the vehicle mounted a curb and struck a tree. •How was your safety or the safety of others put at risk? The car went out of my control for a few moments, making it impossible to steer or brake. My wife and I were slightly injured when the car struck the tree and if the tree wasn’t…”
NHTSA complaint #11588388, 2024 · crash · 1 injury(ies)

Electrical System 16 1 crash 1 injury

“Both horns failed in less than 15k miles. Any time spent on the internet shows this is a known issue. Reporting as a safety problem as you will not know they are gone until you need them to warn another car or person and you have no sound. Luckily I was not speeding and paying attention but the kid who rode a bike in front of me when my horns failed - wondered right out. I stopped just short of them. Only resulting in them falling over when they finally saw me and freaked out/fell over. Horns are located extremely close to the ground and can only be accessed if you remove the entire front bu…”
NHTSA complaint #11626326, 2024 · 1 injury(ies)

“My wife was slowly pulling into a parking spot, when at about 10ft from curb the car suddenly accelerated faster than she even thought the car even was capable of (the AWD likely helped). It hopped the curb and hit a tree. She backed it up to the parking spot (it acted normally) and had it towed to dealer. In hindsight, the car had been having a progressive amount and frequency of delay in normal acceleration, sometimes having a pause of up to second or two from pedal input to car response. We asked the dealer to check the EDR (event data recorder). The tech first said he didn't even kn…”
NHTSA complaint #11709963, 2025 · crash

“On 7/29/2026, the vehicle experienced a critical safety failure involving the electronic transmission shift-by-wire system, resulting in an unintended rollaway after the ignition was turned off. While parked on an incline, the driver depressed the brake pedal and pressed the Engine Start/Stop button while the vehicle was still positioned in Drive (D). The engine shut off completely. According to factory safety design and vehicle specifications, cutting the ignition in this state is engineered to automatically trigger an electronic command to shift the transmission into Park (P). However, the v…”
NHTSA complaint #11753788, 2026

Service Brakes 14 3 crash 1 injury

“My car automatically braked in the middle of an intersection and caused my vehicle to be rear-ended. This was the third time automatic braking engaged when it should not have been. In the most recent incident on [XXX] I was injured and had to have medical attention. I googled automatic braking and there were many reports of automatic braking being deployed when it should not have been. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”
NHTSA complaint #11642799, 2025 · crash · 1 injury(ies)

“Automatic emergency braking stopped the vehicle because another vehicle in front turned right.”
NHTSA complaint #11744187, 2026 · crash

“While sitting in stopped traffic on the interstate in the dark in the rain on 11/25/2024 my car was in drive; my foot was on the brake. Twice the car rolled away despite my attempts to brake or put the car in Park (I shoved the shifter into Park and the car continued to roll). I rolled into the back of a semi because I could not get my vehicle to stop. This had already been noted as a problem with 2024 Tucsons, yet your search engine tells me there are 0 unrepaired recalls for my car. I want to call this out as an unrepaired recall. I have left it with the Hyundai dealer at the moment. T…”
NHTSA complaint #11627731, 2024 · crash

Engine 13 1 crash

“The contact owned a 2024 Hyundai Tucson. The contact stated that his wife was reversing out of the work parking space, the brake pedal was depressed, and when the gear shift was shifted into drive(D), the vehicle then accelerated independently. The contact stated that the engine revved, hit a parked vehicle, bounced off that vehicle, and continued to accelerate independently, abruptly veered the steering wheel to the left to avoid hitting a tree. The contact's vehicle then hit a second parked vehicle, where it came to a stop. No warning lights were illuminated, and none of the warning alarms s…”
NHTSA complaint #11674098, 2025 · crash

“Subject: Urgent Drivability Concern – 2024 Hyundai Tucson (6/22 Incident) Vehicle: 2024 Hyundai Tucson Date of Incident: XXX Trip Details: [XXX] to [XXX] (~160+ miles) Summary of Issue: During a long-distance drive on XXX, the vehicle experienced severe and consistent drivability issues that created unsafe driving conditions. Symptoms Observed: •Severe loss of acceleration / stalling behavior throughout the entire trip •No check engine light illuminated at any time •When pressing the accelerator: oTachometer increased (RPMs rising) oVehicle speed decreased or failed to increase appropriately…”
NHTSA complaint #11748709, 2026

“While driving at approximately 70 mph on a highway under normal conditions, the vehicle experienced a sudden loss of engine power. A check engine light illuminated at the time of the failure, and the vehicle was unable to maintain normal acceleration or consistent speed. The loss of power created a hazardous situation in active traffic, as the vehicle could not safely maintain speed with surrounding vehicles. The vehicle was later inspected by an authorized dealership, which confirmed severe internal engine damage, including cylinder damage and engine misfire requiring major repair or replac…”
NHTSA complaint #11732364, 2026

Vehicle Speed Control 9 1 crash

“The forward collision avoidance system made me have accident. I was driving on the expressway, the forward collision made the car stop abruptly, then accelerate. As I was veering to the right, the car stopped again in the middle of the expressway causing me to have an accident. This is unacceptable and very unsafe. This vehicle is not safe to drive with the collision warnings.”
NHTSA complaint #11570944, 2024 · crash

“This has happened twice now. When going at a low speed, once in traffic, once while performing a U-turn, while braking, the car is trying to accelerate. I have to practically stand on the brake pedal to avoid the car lurching forward. I saw no warning lights on the dashboard. I haven't yet brought the vehicle to a dealer or service center, but it will be.”
NHTSA complaint #11751431, 2026

“The Manual Speed Limit Assist, or MSLA, feature unintendedly activated while I was driving, nearly causing a collision. I was initially unable to deactivate this steering-wheel based feature, as: (1) I did not intentionally press any buttons to activate it, and: (2) I had to balance the need to visually monitor other vehicles on the highway to avoid a collision and simultaneously figure out how to cancel this feature, which places a limit on the speed that the vehicle can travel. Instead of claiming that this feature malfunctioned, I am claiming that it is an egregiously, poorly designed and…”
NHTSA complaint #11736842, 2026

Fuel/Propulsion System 6 1 crash

“My wife was slowly pulling into a parking spot, when at about 10ft from curb the car suddenly accelerated faster than she even thought the car even was capable of (the AWD likely helped). It hopped the curb and hit a tree. She backed it up to the parking spot (it acted normally) and had it towed to dealer. In hindsight, the car had been having a progressive amount and frequency of delay in normal acceleration, sometimes having a pause of up to second or two from pedal input to car response. We asked the dealer to check the EDR (event data recorder). The tech first said he didn't even kn…”
NHTSA complaint #11709963, 2025 · crash

“Subject: Urgent Drivability Concern – 2024 Hyundai Tucson (6/22 Incident) Vehicle: 2024 Hyundai Tucson Date of Incident: XXX Trip Details: [XXX] to [XXX] (~160+ miles) Summary of Issue: During a long-distance drive on XXX, the vehicle experienced severe and consistent drivability issues that created unsafe driving conditions. Symptoms Observed: •Severe loss of acceleration / stalling behavior throughout the entire trip •No check engine light illuminated at any time •When pressing the accelerator: oTachometer increased (RPMs rising) oVehicle speed decreased or failed to increase appropriately…”
NHTSA complaint #11748709, 2026

“While driving at approximately 70 mph on a highway under normal conditions, the vehicle experienced a sudden loss of engine power. A check engine light illuminated at the time of the failure, and the vehicle was unable to maintain normal acceleration or consistent speed. The loss of power created a hazardous situation in active traffic, as the vehicle could not safely maintain speed with surrounding vehicles. The vehicle was later inspected by an authorized dealership, which confirmed severe internal engine damage, including cylinder damage and engine misfire requiring major repair or replac…”
NHTSA complaint #11732364, 2026

Trailer Hitches 6

“The contact stated that the vehicle was taken to the dealer for repairs unrelated to a recall but recall repairs were completed unbeknownst to the contact for NHTSA Campaign Number 25V893000 (Trailer Hitches). The dealer removed the wiring harness which rendered the tow hitch inoperable. The manufacturer was notified of the issue and informed the contact that the removal of the wiring harness was the fix for the recall repair. The contact stated that he purchased the specific XRT model due to the specific feature of the tow hitch and now it is inoperable. The approximate failure mileage w…”
NHTSA complaint #11739323, 2026

“The contact owns a 2024 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 25V893000 (Trailer Hitches); however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The contact stated that a recall repair appointment was scheduled with the dealer and the vehicle was taken to the dealer for the recall repair; however, the dealer informed the contact that parts were not yet ordered. The contact was concerned about the fire risk warning associated with the recall. The ma…”
NHTSA complaint #11739053, 2026

“Hyundai Recall 290 was performed on my vehicle by an authorized dealer. Because Hyundai has not manufactured or supplied the necessary extension cable connecting the new module to the hitch, the remedy is incomplete, and my factory-purchased towing equipment is now entirely inoperable. The Dealer has stated "CAMPAIGN COMPLETE" and has no plans to get the necessary cable.”
NHTSA complaint #11737596, 2026

Seat Belts 5

“Seatbelt is not fastening in the rear center seat”
NHTSA complaint #11751464, 2026

“Center rear buckle fails to latch. Plastic case separated after normal operation of closing/folding down the rear seat. Buckle case separated from buckle latch. Buckle would latch with plastic cover missing, however would be a considerable risk, as a the retaining bar feature is not captive to the buckle and would separate in use, if used. As well as a pinch hazard. The center buckle was only use a handful of times and is free from contamination/debris. A safety buckle shouldn't fail under normal operation of folding a seat as designed. The seat folding action caused the buckle casing to po…”
NHTSA complaint #11749777, 2026

“(NHTSA Tracking Number 11726105) I am updating my existing complaint regarding my 2024 Hyundai Tucson (NHTSA Tracking Number 11726105) for an ongoing safety concern involving an intermittent warning chime while driving. This issue began shortly after I purchased the vehicle in Nov 2025 and has been reported to the dealership multiple times over several months. The warning chime occurs randomly while driving without any visible warning message or dashboard alert. This creates uncertainty because I do not know what the vehicle is trying to warn me about, which is distracting and creates a safet…”
NHTSA complaint #11733868, 2025

Air Bags 4 1 crash

“I was in a car accident, and air bags didn't deploy.”
NHTSA complaint #11740233, 2026 · crash

“My wife and I purchased a 2024 Hyundai Tucson in June.  Since February 28, 2025 the SRS indicator lights have come on twice. Hyundai replaced the airbag twice.  In March, the emergency brake system red lights illuminated, and the car came to an abrupt stop.  Luckily, there were  no Cars behind me.  Seconds later, the car resumed, and the lights disappeared. Hyundai dealership took the car in and returned it in two hours noting they could not duplicate. Several days ago, the same thing happened with the emergency brake system. Driving at approximately 40 mph the car slammed on brakes and the da…”
NHTSA complaint #11660049, 2025

“Owner [XXX] [XXX] . Driver [XXX] [XXX] ) [XXX] All of a sudden my 2024 Tucson vin: [XXX] gages indicated emergency braking for about 1 to 3 seconds and the front end went down ,(my wife and I went foward ) as though I was stopping (scared me ). It was the forward collision avoidance sys. I was so happy no one was behind me. Avoided a rear end collision. [XXX] we were Traveling west in the left lane of a three lane highway. I released the gas pedal to make a left turn in a left turn lane. The light was red. No one really behind me or to my left. Only one car to the right of me in ano…”
NHTSA complaint #11659237, 2025

Visibility/Wiper 4

“On Wednesday, May 13, 2026, I turned off the highway and came to a stoplight. While preparing to accelerate as the stoplight turned green, I heard what sounded like a gunshot and saw that my entire rear window had spontaneously shattered. There was no external impact which caused this to occur. I have photos of the incident. Although my one year old son was not in his rear facing car seat at the time, if he had been, he would have been at risk of injury due to glass fragments. I was at risk as the sound startled me into breaking when I should have been accelerating with the rest of traffi…”
NHTSA complaint #11737966, 2026

“My car was parked, without any trees or other objects that could possibly damage my car near by, and the glass on my front windshield cracked for absolutely no reason. It starts where the glass attached to the car and spreads to the middle of my windshield. I believe there is an installation defect because this car is only 2 years old and has never had any damage to it. I also read that this is a common problem with other Hyundai models.”
NHTSA complaint #11721134, 2026

“The panoramic sunroof in my 2024 Hyundai Tucson Limited shattered while driving on the interstate. It sounded like an explosion and frightened me while driving. I was able to maintain control of my vehicle, and fortunately, my headliner was closed, preventing glass from falling on me. The flying debris created a hazard for other drivers. I took my vehicle to the Hyundai dealership where I purchased it, and I am awaiting a response from the Service Manager for repair. The vehicle is less than a year old and has less than 9,000 miles on it.”
NHTSA complaint #11692276, 2025

Lane Departure 3 1 crash

“We bought Tucson 2024 Sel from Stafford Hyundai [XXX]. We were happy new vehicle owner and yourself. Sales told us it will be good for at least few years without any problem after four months and 22 days the vehicle started not running call Chantilly service they connected me with the online service and they suggested us to call Roadside assistant and jumpstart. while we talk with them jumpstart vehicle rolled down the driveway the door was open bumped by the carport wall. Luckily the vehicle stop didn’t damage anything behind other houses or anything. The door was damaged. We don’t want…”
NHTSA complaint #11588385, 2024 · crash

“Car throttle, AC, Cruise control, car transmission and gears not correct, radio turns off completely and messes up CarPlay. Also no updated radio. Scary car is still new with all of these issues.”
NHTSA complaint #11624338, 2024

“The heating system doesn’t work - have yo run at settings well over 80 yo get a modicum of warmth. Each time I took in, they’d give me a loaner and each loaner had same issue. Hyundai corporate claims that’s how it should be. Alerts keep resetting to off when car is turned off. That way since I bought car and never fixed”
NHTSA complaint #11580408, 2024

Power Train 3 1 crash

“While sitting in stopped traffic on the interstate in the dark in the rain on 11/25/2024 my car was in drive; my foot was on the brake. Twice the car rolled away despite my attempts to brake or put the car in Park (I shoved the shifter into Park and the car continued to roll). I rolled into the back of a semi because I could not get my vehicle to stop. This had already been noted as a problem with 2024 Tucsons, yet your search engine tells me there are 0 unrepaired recalls for my car. I want to call this out as an unrepaired recall. I have left it with the Hyundai dealer at the moment. T…”
NHTSA complaint #11627731, 2024 · crash

“While driving at approximately 70 mph on a highway under normal conditions, the vehicle experienced a sudden loss of engine power. A check engine light illuminated at the time of the failure, and the vehicle was unable to maintain normal acceleration or consistent speed. The loss of power created a hazardous situation in active traffic, as the vehicle could not safely maintain speed with surrounding vehicles. The vehicle was later inspected by an authorized dealership, which confirmed severe internal engine damage, including cylinder damage and engine misfire requiring major repair or replac…”
NHTSA complaint #11732364, 2026

“Car shuts off without warning scare that be in an accident if the shuts off on the highway.”
NHTSA complaint #11608973, 2024

Exterior Lighting 2

“Headlights get covered with slush and snow while driving causing you to lose vision of the roadway at night. You are not able to see creating a safety risk to you and others on the road, potentially causing an accident that would cause serious injuries or death. Yes, it can be inspected upon request. Notified our dealer and was advised that this has never been brought to their attention as a problem from any other buyer. During our last vehicle service at our dealership when notifying them of the concern no issues with the vehicle were found. Warning lamp (obstruction) appears while driving.…”
NHTSA complaint #11626557, 2024

“The rear directionals on my 2024 Hyundai Tucson are only 2 feet off the ground and only about 2 inches wide. At this location and size I believe they can be difficult to see (unsafe) especially if a large truck is following to close to the Tuscon. This is a very uncommon location. Most other vehicles have the rear directionals located with the brake lights which are about 4 feet off the ground.”
NHTSA complaint #11576680, 2024

Structure 2

“The contact owns a 2024 Hyundai Tucson. The contact stated while driving at an unknown speed, the icons on the dashboard and radio went dark; however, no warning light was illuminated. The vehicle was driven to a dealer; however, the dealer had not provided a diagnostic result. The dealer suggested that the icons on the dashboard appeared to be dark due to the dashboard cover. The contact informed the dealer that the icons on the dashboard appeared dark prior to the placement of the dashboard cover on the vehicle. The vehicle was not repaired. The manufacturer was notified of the issue and ope…”
NHTSA complaint #11606111, 2024

“A service bulletin for windshields leaking into 2024 Santa Cruz and Tucson vehicles was issued on 11/02/23 from Hyundai, causing passenger side flooding.The length of time these models were exposed to or held water could pose these safety risks: 1 Corrosion of various mechanical and electrical parts from water entry for months that could cause safety risks at a later time. Ex. Certain Hyundai vehicles were recalled in 2006-2015 for fires originating from the ABS system due to liquid leaks and corrosion caused by failing seals and leaking water. The electric systems could short out, spark, an…”
NHTSA complaint #11566160, 2023

Back Over Prevention 1

“The heating system doesn’t work - have yo run at settings well over 80 yo get a modicum of warmth. Each time I took in, they’d give me a loaner and each loaner had same issue. Hyundai corporate claims that’s how it should be. Alerts keep resetting to off when car is turned off. That way since I bought car and never fixed”
NHTSA complaint #11580408, 2024

Steering 1

“Serious Safety Hazard: 2024 Hyundai Tucson Power Steering Failures I have had numerous power steering failures while this driving vehicle. During these incidents, the steering wheel is extremely difficult to turn. This is a serious safety hazard which could lead to a severe accident and loss of life. During each incident occurrence, I noted a red steering wheel with an exclamation point was displayed on the dashboard. The power steering function is restored once I have found a safe location to pull the car off the road and then I reset the car by switching it off completely and then starting…”
NHTSA complaint #11574210, 2024

Tires 1

“On February 25, 2026 the car was brought to the service department where it was determined that a front tire had a separated belt which caused vibrations and failure to accelerate . On June 16, 2026 the car was brought to the service department for the same thing. Again a tire had a separated belt again 235/55R19101H”
NHTSA complaint #11745445, 2026