2023 Toyota Highlander Problems & Owner Complaints

Unknown Or Other 38

“driving down the road and the sunroof exploded”
NHTSA complaint #11744288, 2026

“Sunroof Shattered and it sounded like a shot gun blast. The blast was from the inside out. Weather was a mild 70 degrees.”
NHTSA complaint #11744305, 2026

“While driving down the highway I went over a bridge joint and my sunroof suddenly exploded sending glass both into and off the back of the vehicle. I was able to find the moment of the explosion on my rear dashcam (saw the falling glass) and checked the front dashcam for any evidence of an object that would have impacted and did not find any. Neither I or my two passengers saw an object hit. The front dashcam also confirmed rough pavement near the bridge joint that would have caused some vibration in the vehicle.”
NHTSA complaint #11722727, 2026

Structure 31 2 crash 1 injury

“weather conditions were severe due to a snowstorm, causing ice buildup on the road, low visibility, and slippery pavement. Despite driving cautiously, I lost control of the vehicle, which resulted in going off the road, down an embankment, and crashing into a tree. Immediately after the impact, I called 911 emergency services for assistance. I attempted to exit the vehicle, but the driver’s door was blocked due to the position of the tree. I remained inside the vehicle until a passerby stopped and helped me get out. As a result of the impact, my vehicle sustained significant damage The shock…”
NHTSA complaint #11669632, 2025 · crash · 1 injury(ies)

“The contact owns a 2023 Toyota Highlander. The contact stated that while the vehicle was parked,  unattended an unknown vehicle crashed into the front bumper. A police report was not filed. There was no air bag deployment, fire, or injury. The contact attached the bumper to the vehicle. At the local dealer, where it was diagnosed that the bumper cover had detached. The vehicle was not repaired because the parts were not available. The manufacturer was not notified of the failure. The contact stated that the failure was related to NHTSA Campaign Number 23V720000 (structure). The failure mileage…”
NHTSA complaint #11575961, 2023 · crash

“The lift gate will not close, especially during temperatures below 35 degrees. The litigate will go down a few inches, beep, then go back up. In colder temperatures below 25 degrees the lift gate will not open.”
NHTSA complaint #11736855, 2026

Engine 27 2 crash 1 injury

“weather conditions were severe due to a snowstorm, causing ice buildup on the road, low visibility, and slippery pavement. Despite driving cautiously, I lost control of the vehicle, which resulted in going off the road, down an embankment, and crashing into a tree. Immediately after the impact, I called 911 emergency services for assistance. I attempted to exit the vehicle, but the driver’s door was blocked due to the position of the tree. I remained inside the vehicle until a passerby stopped and helped me get out. As a result of the impact, my vehicle sustained significant damage The shock…”
NHTSA complaint #11669632, 2025 · crash · 1 injury(ies)

“The contact owns a 2023 Toyota Highlander. The contact stated that while driving at lower speeds, pulling into an uphill driveway, the vehicle had independently accelerated while the accelerator pedal was depressed. In addition, the contact stated that she was not able to depressed in time and had crashed into the left side of the house, causing damage to the front driver-side bumper and quarter panel. The contact stated that the accident caused property damage to the garage of the house, which was covered by the insurance provider. A police report file. No injuries were sustained, and no medi…”
NHTSA complaint #11736031, 2026 · crash

“We live on a farm so the fact there is rodents is no surprise. However strangest thing is the knock sensor harness has been chewed completely off two times in last two months.. when this happens it causes power loss. With the extra shielding the wire has tells me it gives off a low frequency that would irritate most animals and me at this point since the part is never available. If it actually gives off a frequency, it is absolutely unnecessary and a complete nuisance.”
NHTSA complaint #11661996, 2025

Fuel/Propulsion System 16 1 crash 1 injury

“I was involved in a vehicle crash on 7-1-25. I had just pulled out of the gas station and was coming up to a stop sign so I was only going about 8mph I put my foot on the brake and nothing happened. I had my foot all the way down on the brake pedal because I saw a car coming and they were traveling at about 40mph. No automatic braking nothing worked. I had no control. I just prayed that I hope this doesn’t hurt. None of my airbags deployed. My car is now totaled and of course I got the ticket because I did not have control of my vehicle. I strongly believe this has to do with the brakes and h…”
NHTSA complaint #11674853, 2025 · crash · 1 injury(ies)

“Vehicle has strong gas smell and has gas vapor streaming out from under rear driver side wheel well and gas cap area.”
NHTSA complaint #11753830, 2026

“This 2023 Toyota Highlander XLE AWD has a recurring gasoline/fuel odor that began while the vehicle was still within the basic warranty period. The concern was reported to Toyota/dealer multiple times. At first, the odor was intermittent and difficult to duplicate, but the problem continued after repeated dealer visits. The fuel smell was later duplicated/confirmed while the dealer was open, before approximately 60,000 miles, but the vehicle was still not properly repaired. The odor has continued and recently occurred multiple days in a row. The smell has been noticed around/inside the vehicl…”
NHTSA complaint #11744469, 2024

Power Train 16

“The transmission developed hesitations at take off, a whine at low speeds and over time got louder. Diagnosis by the dealer confirmed yet another bad eight speed transmission failure. This vehicle has 41K miles.”
NHTSA complaint #11753668, 2026

“My 2023 Toyota Highlander was experiencing a high pitch whiny noise when accelerating. I looked up on line and saw that this could be a failing transmission issue. I took it into the Toyota Dealership , 6321 West Canal Drive, Kennewick, WA 99336. They confirmed my concerns. They said the transmission was toast and I could not drive it until repaired. They informed me they would have to order a replacement transmission under warranty. They further informed me that there is a backlog of requests for replacement transmissions because this is a major problem with Toyota. They have no idea how lo…”
NHTSA complaint #11741497, 2026

“Right after vehicle passed 60k miles mark (manufacturer warranty ended) I noticed a whining noise under load. During acceleration the noise is most noticeable between 30-50 mph speed range. If a gas pedal released the noise is gone and if pressed again the noise is coming back. The pitch increases with a speed increase. I took the car to dealership (current odometer reading 61,037 miles) and they diagnosed transmission failure. Apparently it is a very common issue with the current transmission family (UA80/UA81).”
NHTSA complaint #11737849, 2026

Service Brakes 16 2 crash 2 injury

“I was involved in a vehicle crash on 7-1-25. I had just pulled out of the gas station and was coming up to a stop sign so I was only going about 8mph I put my foot on the brake and nothing happened. I had my foot all the way down on the brake pedal because I saw a car coming and they were traveling at about 40mph. No automatic braking nothing worked. I had no control. I just prayed that I hope this doesn’t hurt. None of my airbags deployed. My car is now totaled and of course I got the ticket because I did not have control of my vehicle. I strongly believe this has to do with the brakes and h…”
NHTSA complaint #11674853, 2025 · crash · 1 injury(ies)

“weather conditions were severe due to a snowstorm, causing ice buildup on the road, low visibility, and slippery pavement. Despite driving cautiously, I lost control of the vehicle, which resulted in going off the road, down an embankment, and crashing into a tree. Immediately after the impact, I called 911 emergency services for assistance. I attempted to exit the vehicle, but the driver’s door was blocked due to the position of the tree. I remained inside the vehicle until a passerby stopped and helped me get out. As a result of the impact, my vehicle sustained significant damage The shock…”
NHTSA complaint #11669632, 2025 · crash · 1 injury(ies)

“When applying brake, in sporadic and unpredictable circumstances, the vehicle seems to switch from regenerative braking to brake pump braking. During this switch, braking power is lost completely. The vehicle was inspected by the Dealer, they stated no issues found / unable to reproduce. This issue, if unresolved, increases risk of vehicle collision. No warning lights, no messages, no other symptoms of the problem. This issue has been present for ~1.5 years.”
NHTSA complaint #11743593, 2026

Air Bags 12 8 crash 9 injury

“Vehicle was hit all the way around and was totalled with 4,000 miles. None of the airbags deployed.”
NHTSA complaint #11634431, 2024 · crash · 2 injury(ies)

“I WAS IN A HEAD ON COLLISION AND SEAT BELT DIDN'T HOLD ME IN PLACE AND AIRBAG DID NOT DEPLOY. I HIT THE STEERING WHEEL.”
NHTSA complaint #11752111, 2026 · crash · 1 injury(ies)

“The contact owns a 2023 Toyota Highlander. The contact stated that while driving at 60–65 MPH, the contact's vehicle crashed into the passenger's side of an oncoming vehicle. The air bags did not deploy. In addition, the contact stated that it was a very hard impact on an older model vehicle. The contact stated that the older model vehicle was made of steel. The vehicle was towed to a local tow yard. The contact was transported to the local medical center. The contact sustained severe sternum bruising, full spine whiplash, severe pain in the neck, both shoulders, and the upper back area. A Pol…”
NHTSA complaint #11732975, 2026 · crash · 1 injury(ies)

Electrical System 12

“The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the instrument panel failed to display critical safety information as intended. No warning light was illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 200,000…”
NHTSA complaint #11712958, 2026

“The contact owns a 2023 Toyota Highlander. The contact stated that the instrument panel had been inoperable for approximately 5 months. The contact received notification of NHTSA Campaign Number: 25V595000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 149,000.”
NHTSA complaint #11735118, 2025

“My Toyota Highlander 12.3 inch display of the instrument panel may be blank at startup. Operating the vehicle with this display blank reduces the ability to see certain malfunction indicators. This Safety Recall that has been active since September 11, 2025. The problem been acknowledged and confirmed by Millers Toyota, in Anaheim, California and Toyota in Bueno Park, California dealers. Their answers, Toyota currently does not have a remedy as of to date, February 17, 2026. The screen goes blank every time I start my car, while driving, or trying to access the applications on my screen. I…”
NHTSA complaint #11718394, 2025

Seats 11 1 injury

“The driver’s seat lower cushion in my 2023 Toyota Highlander provided inadequate support during normal driving, particularly on the left side of the seat cushion where support for my left leg and hip area appeared insufficient. This caused uneven seating posture, increased discomfort, pressure, and difficulty maintaining a proper driving position during extended periods of driving. The seat became increasingly uncomfortable during prolonged use and caused pain, numbness, and difficulty maintaining a proper driving position. I am a professional driver and spend many hours operating the vehicl…”
NHTSA complaint #11741796, 2026 · 1 injury(ies)

“Unknown. Toyota has recalled the recliner assembly in the second row seats. My car has been at the dealership for more than 60 days waiting for a remedy. There is still not one listed yet. I cannot safely drive my car as I have 2 children at home that must be with me as a sole parent.”
NHTSA complaint #11749845, 2026

“2023 Toyota Highlander Hybrid – Safety Recall Number : 26V128 My vehicle has been officially grounded since XXX due to a severe safety recall that renders it unsafe to drive. A permanent remedy or repair part is currently unavailable from the manufacturer, forcing me to drive a loaner vehicle for over two months now. My car sits in uncovered parking lot of the Dealership ( Toyota Rockwall Texas) since XXX under the hot summer temperature of Texas which can cause cumulative damage to my car. . This prolonged delay creates an ongoing safety risk. The manufacturer's inability to provide a tim…”
NHTSA complaint #11749759, 2026

Vehicle Speed Control 9 1 crash

“The contact owns a 2023 Toyota Highlander. The contact stated that while driving at lower speeds, pulling into an uphill driveway, the vehicle had independently accelerated while the accelerator pedal was depressed. In addition, the contact stated that she was not able to depressed in time and had crashed into the left side of the house, causing damage to the front driver-side bumper and quarter panel. The contact stated that the accident caused property damage to the garage of the house, which was covered by the insurance provider. A police report file. No injuries were sustained, and no medi…”
NHTSA complaint #11736031, 2026 · crash

“It takes time to accelerate. The car jerks and shakes before moving”
NHTSA complaint #11722511, 2026

“I have a 2023 Toyota Highlander Platinum. For some unknown reason, the dashboard suddenly stopped working. Because the dashboard is not working, I have no information on things like when the gas will run out, what speed I’m driving, or if any parts are malfunctioning. This creates a dangerous situation for me. So, I went directly to Toyota and had the car inspected. They confirmed that the dashboard was indeed not working. I have the document from Toyota. Before the issue occurred, there were no warning signals or alerts, it just went completely blank. I want to drive my car calmly and safely…”
NHTSA complaint #11694306, 2025

Lane Departure 6 1 crash 1 injury

“I was in an accident on [XXX] on [XXX] in Elizabeth, Indiana in front of the casino. They changed a two lane road into a one lane road by using mobile traffic lights. As I tried to brake, the car sped up and the car auto corrected in the lane on the left when I tried to avoid the impact by going right. When I crashed into the other vehicle, my air bags did not deploy. I hurt my back, neck, and chest(from the seatbelt/impact). I had no choice or option to avoid impact. On my left was oncoming traffic. To my right was the River. In the front of me, was the other car. I wore my seatbelt until the…”
NHTSA complaint #11587043, 2024 · crash · 1 injury(ies)

“Blind spot feature is detecting a vehicle two lanes over from the lane I’m driving on. This has caused to almost result in a crash due to this safety hazard. Blind spot is always detecting a vehicle driving two lanes over. Blind spot signal on driver mirror flashes as well when such vehicle two lanes over is detected and I am about to move over to my adjacent lane.”
NHTSA complaint #11696386, 2025

“The warning lights go on for no apparent reason. Dash instrumen just disappear for no apparent reason and then reappear randomly. Such as compass disappearing and reappearing throughout the drive at long stretches at a time. The forward and rear collision warning system just come on when nothing is close to vehicle. The blind spot monitoring system doesn’t always show up on right side of vehicle. Doesn’t matter speed or road conditions. It randomly happens throughout our regular commute and not. The warning buzzer goes off but doesn’t say what is the problem. Went off for over half an hour ev…”
NHTSA complaint #11590220, 2024

Forward Collision Avoidance 5 3 crash 2 injury

“I was in an accident today in this vehicle . Upon impact, traffic was suddenly stopped on the highway. The air bags didn’t deploy and the automatic emergency breaks didn’t engage. Impact was so hard three vehicles were Involved.”
NHTSA complaint #11732855, 2026 · crash · 1 injury(ies)

“I was involved in a vehicle crash on 7-1-25. I had just pulled out of the gas station and was coming up to a stop sign so I was only going about 8mph I put my foot on the brake and nothing happened. I had my foot all the way down on the brake pedal because I saw a car coming and they were traveling at about 40mph. No automatic braking nothing worked. I had no control. I just prayed that I hope this doesn’t hurt. None of my airbags deployed. My car is now totaled and of course I got the ticket because I did not have control of my vehicle. I strongly believe this has to do with the brakes and h…”
NHTSA complaint #11674853, 2025 · crash · 1 injury(ies)

“A vehicle turned in front of me as I was going down the highway and I collided with the vehicle at 44 mph. The airbags of my car did not deploy but the airbags of the other vehicle did deploy.”
NHTSA complaint #11707839, 2025 · crash

Tires 5

“2023 Toyota Highlander XLE, Bridgestone Alenza Sport A/S 235/65R18. This is the 2nd time we had a side wall tire blow out. First incident 08/2023 and today 03/06/2025 happened again with 3 slit/cracks/holes(not sure how describe it, attached picture) in the side wall.”
NHTSA complaint #11646847, 2025

“-Tire Sidewalls are cracked within 2 years of use and more than half of tread is unused -Cracking sidewalls leads to blowouts as complained about by prior consumers -Went to goodyear service center for inspection as requested for warranty claim -No warning lamps”
NHTSA complaint #11633530, 2025

“I am writing to bring to your attention a serious issue regarding my Toyota vehicle, which is still under warranty. While my wife was driving to work, the front passenger tire exploded unexpectedly, without any warning lights or messages. This is particularly alarming as the car is new, purchased just 11 months ago, and has only 7,000 miles on it. After contacting AAA for assistance to replace the damaged tire with the spare one, I reached out to Toyota customer service. They advised me to visit the dealership for an inspection. However, upon arrival, the service advisor refused to honor the…”
NHTSA complaint #11619524, 2024

Seat Belts 4 1 crash 1 injury

“I WAS IN A HEAD ON COLLISION AND SEAT BELT DIDN'T HOLD ME IN PLACE AND AIRBAG DID NOT DEPLOY. I HIT THE STEERING WHEEL.”
NHTSA complaint #11752111, 2026 · crash · 1 injury(ies)

“The contact owns a 2023 Toyota Highlander. The contact stated that while starting the vehicle, and driving at an undisclosed speed, the seat belt alarm chimed while the seat belts were properly buckled. The contact turned off and restarted the vehicle, and released and fastened the seat belt securely however, the failure persisted. The vehicle was taken to the dealer twice, but the dealer was unable to duplicate the failure. The failure recurred, and the vehicle was taken back to the dealer a third time; however, the cause of the failure could not be determined. The vehicle was not repaired. T…”
NHTSA complaint #11727519, 2026

“Car seats and booster seats for infants and children with the age and weight requirement for seats in a vehicle do not meet safety requirements. The second row and the third row you literally have to pick the car seat up to buckle the seatbelt in appropriately. I have asked on numerous occasions if there is a seatbelt extension that can be purchased and I was told no. My concern is for safety of children/infants. We should not have to pick a car seat or booster seat up after a child is placed in the car seat to be able to buckle the car seat in appropriately or the booster seat appropriately.…”
NHTSA complaint #11693766, 2023

Wheels 4

“I was at a gas station and enter car wash, the machine didnt wash my car and distriy my front right tire”
NHTSA complaint #11733481, 2026

“On November 24, I took the vehicle into Gene Messer Toyota in Lubbock, TX to have them diagnose a noise in the front end. They confirmed hearing the noise but assured me the vehicle was safe to drive. No repairs were performed. 10 days later, on December 10, the front driver wheel detached while my husband was driving at highway speed.”
NHTSA complaint #11705395, 2025

“The fact that the dealership was able to sell this car with a recall on is crazy, yes I have blame for not looking as well but now we are having issues with the front bumper hitting the tires when you turn and making a grinding noise. We were told that there’s nothing they could do as of yet but as I see this recall has been open for a while now? This is a big concern to us what if they don’t find anything wrong or so they say and something happens? They need to speed up the process to find a solutions loosing a front bumper while your on the highway is a big risk.”
NHTSA complaint #11578231, 2024

Latches/Locks/Linkages 3

“The contact owns a 2023 Toyota Highlander. The contact stated that the liftgate had failed to open or to close intermittently. The contact stated that the liftgate made an abnormal grinding sound while opening and would open 3-inch at a time while the contact continuously pressed the power liftgate button manually. The contact stated that the dealer had reset the liftgate; however, the failure persisted. The vehicle was taken back to the dealer, where the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mi…”
NHTSA complaint #11697980, 2025

“I have another issue that has never happened to me before. The front passenger door just popped open while I was sitting at a red light. I had just driven for over 2 hours with it closed and locked and it made a weird sound and shifted. The light on my dash came on and I had to unlock the doors and reach over to try to open and shut the door while I was at an intersection. HELP”
NHTSA complaint #11688391, 2025

“The contact owns a 2023 Toyota Highlander. The contact stated while driving 70 MPH, the vehicle drove over a pothole, and the driver’s side front door opened about 3-4 inches wide. There was no warning light illuminated. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 8,874.”
NHTSA complaint #11570800, 2024

Visibility 3

“Driver's side mirror has been vibrating since vehicle purchase. The issues causes vibration / shaking of the driver's side rearview mirror creating blurry traffic (in the mirror) at highway speed and is a serious safety concern. Dealership claims it is due to attachment of a blind spot mirror on my vehicle. However there are hundreds of posts online of other people discussing / complaining about this exact same issue on Toyota Highlanders and Rav4. Other people are also reporting dealers claiming there is no fix. The issue can be fixed quiet easily by using a glue / tacky adhesive (or double…”
NHTSA complaint #11645528, 2025

“The contact owns a 2023 Toyota Highlander. The contact stated that while attempting to start the vehicle, the driver’s and passenger’s side mirrors moved downward independently, causing the contact to manually adjust the side mirrors. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 28,000.”
NHTSA complaint #11753982, 2024

“Noticed side view mirrors vibrate at speeds above 25 mph and on highway speeds. Driver side mirror has much noticeable vibration when looking at it to make lane changes. Vibration makes it hard to focus and view other vehicles on the road and possibly a safety concern. When taken to dealership, technician could not duplicate the concern and did not found mirror to be loose. I also noticed that tapping from inside the front driver or passenger door creates similar vibration of side mirrors. Both side mirror assemblies need more structural strengthening due to it’s position on the door panel whi…”
NHTSA complaint #11588525, 2024

Back Over Prevention 2

“The warning lights go on for no apparent reason. Dash instrumen just disappear for no apparent reason and then reappear randomly. Such as compass disappearing and reappearing throughout the drive at long stretches at a time. The forward and rear collision warning system just come on when nothing is close to vehicle. The blind spot monitoring system doesn’t always show up on right side of vehicle. Doesn’t matter speed or road conditions. It randomly happens throughout our regular commute and not. The warning buzzer goes off but doesn’t say what is the problem. Went off for over half an hour ev…”
NHTSA complaint #11590220, 2024

“There are two problems with our 2023 Toyota Highlander. 1) We only have 25k miles on our vehicle and the brake rotors became warped, to the point of causing severe chatter while downhill braking. Toyota stated that the warranty does not cover brakes. My argument was that the brake rotors should not be failing at 25k miles! They then stated that they would inspect the rotors and resurface them, if necessary. They did find that they needed to resurface the rotors. My contention is that this will be a recurring issue, especially since there is even less metal on the rotors now. I believe the orig…”
NHTSA complaint #11595873, 2023

Steering 2

“The contact owns a 2023 Toyota Highlander. The contact stated while driving at an undisclosed speed, the steering wheel was excessively difficult to steer. The power steering malfunction and pre-collision warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed with power steering and rack and pinion failure. The contact was informed that the power steering rack and pinion needed to be replaced. The vehicle was not repaired. The parts were ordered to complete the repair. The manufacturer was not made aware of the failure. The failure mileage was approximately…”
NHTSA complaint #11580757, 2024

“The fact that the dealership was able to sell this car with a recall on is crazy, yes I have blame for not looking as well but now we are having issues with the front bumper hitting the tires when you turn and making a grinding noise. We were told that there’s nothing they could do as of yet but as I see this recall has been open for a while now? This is a big concern to us what if they don’t find anything wrong or so they say and something happens? They need to speed up the process to find a solutions loosing a front bumper while your on the highway is a big risk.”
NHTSA complaint #11578231, 2024

Visibility/Wiper 2

“The rear window on my car spontaneously shattered as I was driving. This was in light rain on the freeway. I had turned the rear-window defrost on at the beginning of my 20 minute drive to work in the dark at 5:30AM . When I was almost at my destination, I heard a noise and looked in the rear view mirror to see my rear window had shattered. My car is just three years old with about 30,100 miles on it. I drove to the dealer, waited until they opened, and they evaluated - saying it would take $1300 and three days to fix. They said it would not be covered by my bumper to bumper warranty as th…”
NHTSA complaint #11720659, 2026

“23 Toyota Highlander was in for a routine 10K Mile Oil Change and additional key programming. When I was notified the vehicle was done and taking delivery the vehicle came into the delivery area with the drivers mirror folded away from the car damaged. I asked the delivery driver about it and she immediately called over a manager. Mike Moffitt, Service Quality Control Specialist, came out and greeted me. He acknowledged the damage and documented the damage and said he would arrange a fix for in the next few days. The damage done causes my mirror to shake and vibrate while driving down the road…”
NHTSA complaint #11557302, 2023

Chest Clip 1

“My daughter is 20 months old and I thought it was a fluke but not she 100% know how to unbuckle the chest clip. We will be driving down the road and she will undo the chest clip and wiggle out of her seat. I have reached out to Evenflo and got no help. Yesterday alone we were in the car for 2 hours and she continuously would unbuckle and try climbing out while driving. She isn't old enough to understand not to do that or comprehend why”
NHTSA complaint #11630075, 2024

Fuel System 1

“The contact owns a 2023 Toyota Highlander. The contact stated that while operating the vehicle, the odor of gasoline was present inside and outside of the vehicle. The contact indicated that the failure had occurred intermittently after refueling the vehicle on extremely hot days. The vehicle was taken to the local dealer who was unable to duplicate the failure and the cause of the failure was not determined. The manufacturer was notified of the failure. The failure mileage was 40,000.”
NHTSA complaint #11619170, 2024