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2023 Jeep Cherokee Problems & Owner Complaints
Age-normalised, this year draws ~0.8 complaints per year on the road — ranking 4 of 4 Jeep Cherokee years we track (1 = most complaints per year).
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What owners report
Power Train is the most-reported problem area on the 2023 Jeep Cherokee, cited in 2 of 3 filed complaints (67%).
Air Bags is next (1 complaints, 33%), followed by Parking Brake (1).
Across all complaints, 1 report a crash, 1 report injuries.
The most safety-critical cluster is Power Train: 1 crash, 1 injury report(s).
Complaints by vehicle system
Owner complaints filed with the U.S. NHTSA for the 2023 Jeep Cherokee, grouped by the vehicle system each cites. A single complaint can name more than one system, so the group totals can add up to more than 3.
Power Train 2 1 crash 1 injury
“The contact owns a 2023 Jeep Cherokee. The contact stated that while reversing out of the garage the air bags were erroneously deployed. The contact indicated that six of the eight air bags in the vehicle deployed including the front driver and passenger air bags although no crash had initially occurred. The contact stated that after the air bags deployed the vehicle erroneously drove forward and crashed into the interior garage wall. The EMS and police were called to the scene and the contact was transported to the hospital. During the incident, the contact sustained a fractured right tibia,…”
NHTSA complaint #11630925, 2024 · crash · 1 injury(ies)
“The contact owns a 2023 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 26V290000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.”
NHTSA complaint #11745981, 2026
Air Bags 1 1 crash 1 injury
“The contact owns a 2023 Jeep Cherokee. The contact stated that while reversing out of the garage the air bags were erroneously deployed. The contact indicated that six of the eight air bags in the vehicle deployed including the front driver and passenger air bags although no crash had initially occurred. The contact stated that after the air bags deployed the vehicle erroneously drove forward and crashed into the interior garage wall. The EMS and police were called to the scene and the contact was transported to the hospital. During the incident, the contact sustained a fractured right tibia,…”
NHTSA complaint #11630925, 2024 · crash · 1 injury(ies)
Parking Brake 1
“The contact owns a 2023 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle suddenly came to a complete stop, after which the contact became aware that the parking brake had engaged independently. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The brake warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the electronic parking brake control module. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the deal…”
NHTSA complaint #11642359, 2025
How we read this (methodology)
How to read this: raw complaint totals are not a clean reliability score — a model year with more cars sold, or simply more years on the road, accumulates more complaints regardless of how good it is. So this page leans on two signals that are not distorted by sales volume: the share of complaints falling on each vehicle system (the breakdown above) and NHTSA's own crash / fire / injury / death flags. When we compare model years of the same model, we normalise by years on the road (complaints ÷ vehicle age) rather than comparing raw totals. Age-normalised, the 2023 Jeep Cherokee draws about 0.8 complaints per year on the road, ranking 4 of 4 among the Jeep Cherokee model years we have ingested (1 = most complaints per year on road).
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Related
Data source: U.S. NHTSA (nhtsa.gov). SaveVIN surfaces public recall data and is not affiliated with or endorsed by NHTSA.