2023 Ford Maverick Problems & Owner Complaints

Power Train 93

“When throttling or under load, significant vibration of the car. Possibly CV axle problem.”
NHTSA complaint #11740902, 2026

“During acceleration from 40-60 miles per hour, there was a pronounced vibration/shudder through the front end of the vehicle. After taking it to the dealership, they advised both front axles would need to be replaced. The catastrophic failure of an axle is likely to cause a car crash. The problem has been identified by Ford Motor Company and also confirmed by the Ford Dealership where I got it fixed. Ford Motor Company issued Customer Satisfaction Program 25N09 On September 17, 2025. My vehicle is a 2023 model year, but produced at the same plant and in the same time frame as the the ones…”
NHTSA complaint #11736287, 2026

“CV axle fails prematurely, causing vehicle shaking under acceleration, and potentially unsettling vehicle stability at speed. First noticed the shaking at 49K miles. I have not had an opportunity to schedule an appointment with the dealer to have it replaced yet. This is a known issue on these vehicles that Ford has not acknowledged, with many drivers reporting they need the CV axles replaced ever 30k miles or so.”
NHTSA complaint #11726541, 2026

Electrical System 77 1 crash 1 injury

“The contact owns a 2023 Ford Maverick. The contact stated that while starting the vehicle, the contact observed a loud exploding noise coming from the speakers. Additionally, the contact stated that when the vehicle was turned off, she observed a loud crackling noise emanating from the radio. The contact stated that several lights on the instrument panel flashed on and off. The contact sustained ear injuries. Medical attention was not sought. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 7,000.”
NHTSA complaint #11585146, 2024 · 1 injury(ies)

“I Was backing into my designated parking spot in front of our store and a estranged driver cut me off and parked in two parking spots including the designated parking spot in front of the store and a handicapped parking spot next to the designated parking spot causing me to back into another car illegally parked in a third handicap in front of the store. The passenger side view mirror was clipped and the glass cracked on the passenger side door.”
NHTSA complaint #11669210, 2025 · crash

“My 2023 Ford Maverick Hybrid experienced repeated 12V battery discharge and “Deep Sleep” events associated with Recall 24C01 and SSM 53801. The vehicle repeatedly discharged the 12V battery while parked under normal conditions. In January 2026, after approximately two weeks parked in freezing temperatures, the battery experienced a complete discharge and the vehicle required multiple jump-starts to remain operational. Ford dealer records later confirmed that the corrective action associated with SSM 53801 had not been applied prior to the failure event despite prior complaints and service vi…”
NHTSA complaint #11737841, 2026

Engine 69 1 crash

“I had an accident with sudden loss of power”
NHTSA complaint #11593550, 2024 · crash

“During acceleration from 40-60 miles per hour, there was a pronounced vibration/shudder through the front end of the vehicle. After taking it to the dealership, they advised both front axles would need to be replaced. The catastrophic failure of an axle is likely to cause a car crash. The problem has been identified by Ford Motor Company and also confirmed by the Ford Dealership where I got it fixed. Ford Motor Company issued Customer Satisfaction Program 25N09 On September 17, 2025. My vehicle is a 2023 model year, but produced at the same plant and in the same time frame as the the ones…”
NHTSA complaint #11736287, 2026

“The throttle body component of the vehicle failed at approximately 40,000 miles. While this is an engine component that experiences normal wear and tear, throttle body valves fail anywhere between 75,000 and 100,000 miles. I have owned previous vehicles, each crossing the 100,000-mile mark, with no replacement or concern with the throttle body. My concern with this vehicle's throttle body relates to the outdoor weather conditions when the vehicle reported an issue. The outside air temperature was 3 degrees Fahrenheit with moderate winds and a wind chill of approximately -10 degrees Fahrenheit.…”
NHTSA complaint #11713754, 2026

Unknown Or Other 36 2 crash

“The CV axles have failed and cause my truck to shaking when accelerating.”
NHTSA complaint #11635986, 2025 · crash

“Camera freezes when I'm in reverse. Backed up in to a telephone pole last year and had several thousand dollars in damage. Paid the deductible, my rates went up and my cars value went down. Was backing out of parking space yesterday and almost hit a small child when it froze again. Ford needs to fix this issue that they have known about for ahwile.”
NHTSA complaint #11643901, 2024 · crash

“When throttling or under load, significant vibration of the car. Possibly CV axle problem.”
NHTSA complaint #11740902, 2026

Service Brakes 30 1 crash 1 injury

“Daughter is [XXX], driving Maverick to Breakfast, got two blocks away and tried to stop for a traffic light, you can hear on the dash cam when airbags deployed the collision operator came on the line and daughter saying, "I tried to stop but the brakes didn't work", the dash cam has sound and showed she was going 23 mph when accident happened. She T boned a car in the intersection. When the Maverick was taken to collision body shop, the estimator said, this is the second Maverick, the First one "Rear Ended another vehicle". I don't trust this vehicle even if the body is repaired. Files Doc…”
NHTSA complaint #11567218, 2024 · crash · 1 injury(ies)

“The contact owns a 2023 Ford Maverick. The contact stated that while driving approximately 40 MPH, the brake warning light illuminated. The contact attempted to depress the brake pedal; however, the brakes failed to stop the vehicle. The contact shifted into neutral and coasted to a patch of grass where the vehicle came to a stop. The vehicle was turned off and after a while and shifted into park and restarted. The contact stated that several unknown warning lights were illuminated. The contact turned off and restarted the vehicle and became aware that the lights were no longer illuminated and…”
NHTSA complaint #11647462, 2024

“pre collision assist stops working or false alert when driving around 25-35 miles i had the truck for about 15 months and had many issues with the pre - collision sensor / camera. i took the truck to the dealer and could not duplicate the issue or fix it the sensor show and sound the alarm about crash and no car close in the front of the truck. some times the alert sound when a car is parked on the side and i am driving in a small street i have the alert recorded in the ford mobile App also rear brake locks without pressing the pedal on highway driving”
NHTSA complaint #11615969, 2024

Vehicle Speed Control 28

“While driving on the highway at normal speed in normal conditions, I suddenly lost ABS, traction control, downhill assist, hold assist, AdvanceTrac, Cruise control, and a severe reduction of power. The engine went into limp mode and would not rev past 3k RPM. This made driving on the highway very dangerous as I could not keep up speed and risked getting rear-ended. The wrench icon came on, as well as ABS and traction control. Cruise control would not work. Messages appeared stating "Service engine soon", "Service AdvanceTrac", "Downhill assist issue", "Hold assist issue", and a few more I can'…”
NHTSA complaint #11671480, 2025

“I was driving normally at speed. The truck suddenly lost power. The gas pedal was unresponsive. It took a moment to realize what had happened since the truck showed no indication of an issue. No warnings showed on the dash, the radio was playing as normal. Pressing the gas pedal did nothing. Brakes worked. I was on a road where was I luckily was able to coast into a parking lot and stop safely. I shut off the vehicle and immediately turned it back on. Everything started normally and the vehicle drove normally from that point.”
NHTSA complaint #11645521, 2025

“infotainment center and modules related to the front-facing display have malfunctions 5x since 9/2024 and have been in the shop 5 times for the same issue, 4 downloads and updates, 3 recalls, and 2 battery and a front-facing module replacement in the last 15 months of issue stsrting”
NHTSA complaint #11738209, 2024

Forward Collision Avoidance 24 1 crash

“I had an accident with sudden loss of power”
NHTSA complaint #11593550, 2024 · crash

“I took my vehicle in to have the transmission looked at. The dealership told me that the problem was resolved. While driving down the road the transmission went into park in the middle of a two lane road. When the vehicle came to a complete stop I was stopped in the middle of the lane and the vehicle transmission would not shift out of park. After getting it to another shop where it is currently located I was informed that the transmission needs to be replaced and that this is a problem that they are seeing in several Ford vehicles. I contacted Ford who stated that there are no current recalls…”
NHTSA complaint #11688266, 2025

“Upon starting vehicle and entering drive vehicle instrement cluster warnings went off and car applied emergancy brakes and suddenly stopped. upon vehicle restart driver was able to releace brakes and manually start ICE componant of hybrid drive train. vehicle entered drive mode and accelerated without touching gas pedal. brakes were jerky but responsive and vehicle accelerated by itself up to 35 mph while on way to dealer service. vehicle servace alerts given at time of drop off were: pre-collision malfunction Powertrain malfunction engine system fault”
NHTSA complaint #11601486, 2024

Suspension 15

“During acceleration from 40-60 miles per hour, there was a pronounced vibration/shudder through the front end of the vehicle. After taking it to the dealership, they advised both front axles would need to be replaced. The catastrophic failure of an axle is likely to cause a car crash. The problem has been identified by Ford Motor Company and also confirmed by the Ford Dealership where I got it fixed. Ford Motor Company issued Customer Satisfaction Program 25N09 On September 17, 2025. My vehicle is a 2023 model year, but produced at the same plant and in the same time frame as the the ones…”
NHTSA complaint #11736287, 2026

“Vehicle "shakes and vibrates" when accelerating along with odd clicking noises when turning. The sunroof also leaks during car washes.”
NHTSA complaint #11717721, 2026

“Bad CV axles causing vibration while accelerating.”
NHTSA complaint #11652687, 2025

Fuel/Propulsion System 14

“This vehicle will reduce or cut throttle application/response relative to how many degrees the steering wheel is turning. When trying to pull out in traffic if you have the wheel turned beyond a set angle the throttle doesn't respond as expected and acceleration is greatly reduced. It will also cut the throttle if you pull out and then turn only to fully accelerate as the wheel is straightened out again. Two very dangerous examples I've experienced are 1: pulling onto a "freeway" that has a few side roads with perpendicular access. With the wheel turned the truck is very slow to accelerate…”
NHTSA complaint #11620702, 2024

“Driving at approximately 65 miles per hour. Vehicle suddenly went into neutral I was forced to pull over on a busy highway. The dashboard was illuminated with several warning lights and messages. After one key cycle, I was only able to drive in a limited limp mode. After a second key cycle and waiting a few minutes, I was able to drive like normal but an engine light stayed illuminated.”
NHTSA complaint #11603646, 2024

“I have a 2023 For Maverick hybrid pickup. While driving on the highway at about 70-75 miles an hour, the engine abruptly shut off. I had to carefully make my way to the shoulder while cars zipped by. Scary and very unsafe. My wife was hysterical and does not want to ride in the truck anymore. Once stopped at shoulder, I turned the ignition to the off and on positions several times. The gas engine would not crank. Three or four messages scrolled on the screen: "Service engine immediately," "Pre-collision assist not available," and others I don't exactly remember. When I would turn the i…”
NHTSA complaint #11600644, 2024

Back Over Prevention 13 1 crash

“I Was backing into my designated parking spot in front of our store and a estranged driver cut me off and parked in two parking spots including the designated parking spot in front of the store and a handicapped parking spot next to the designated parking spot causing me to back into another car illegally parked in a third handicap in front of the store. The passenger side view mirror was clipped and the glass cracked on the passenger side door.”
NHTSA complaint #11669210, 2025 · crash

“The contact owns a 2023 Ford Maverick. The contact received notification of NHTSA Campaign Number: 24V684000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available. VIN tool confirms parts not available.”
NHTSA complaint #11646813, 2025

“The contact owns a 2023 Ford Maverick. The contact received notification of NHTSA Campaign Number: 24V684000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that after starting the vehicle, the instrument panel failed to illuminate, and the vehicle was unable to drive forward immediately while the transmission was in drive(D). Additionally, while reversing the vehicle, the rearview camera image was blank. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact also related the failure to NHTSA Campa…”
NHTSA complaint #11646186, 2025

Structure 11

“Driver side door check hinge, rivets that hold the door hinge will break off. Door rivet panel will prevent the window to go down or up. The check hinge will break off during normal closing and opening of door.”
NHTSA complaint #11736222, 2026

“The contact owns a 2023 FORD Maverick. The contact stated he noticed a odd sound from the driver side door when closing and opening, the winch on the driver side door is loose and scraping the inside of the door frame. The vehicle was taken to a dealer where it was diagnosed it to need a new driver side door. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 83,000.”
NHTSA complaint #11736106, 2026

“The vehicle was at the dealer for a loud noise on the hinge area of the driver side door. I was contacted by the dealer and told That the door has cracked spot welds and needs to be replaced. The dealer contacted Ford and for opening offered to pay for a portion of the repair leaving me with over $1000 dollars out of pocket.This is a common problem with this vehicle and the Ford escape see Ford TSB 2356B. The vehicle is still under warranty but this is a defective item and should be covered 100% by Ford.”
NHTSA complaint #11728328, 2026

Exterior Lighting 8

“The contact owns a 2023 Ford Maverick. The contact stated that while driving at an undisclosed speed, the brake lights and turn signals failed to function as intended. In addition, the message “Brake Light Failure” was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure, and the contact was informed that the parts were not available to repair the vehicle. The contact received notification of NHTSA Campaign Number: 26V104000 (Electrical System, Exterior Lighting); however, parts were unavailable for the recall repai…”
NHTSA complaint #11726645, 2026

“Battery is constantly in battery saving mode. It use to do it only when I was on vacation for a week or so. Now it has been doing this every single day for about the last two month.”
NHTSA complaint #11713788, 2026

“Since new in Sept 2023 this vehicle has suffered from consistent charging problems with the 12 volt battery, it sends "deep sleep" warnings to the Ford App and disables certain safety features. Charging the battery only restores functionality temporarily, driving the car ends up depleting the 12 volt battery over time. It affects all Ford Maverick Hybrids including mine.”
NHTSA complaint #11652195, 2025

Visibility/Wiper 7

“Vehicle "shakes and vibrates" when accelerating along with odd clicking noises when turning. The sunroof also leaks during car washes.”
NHTSA complaint #11717721, 2026

“When having the vehicle in reverse, the rear-camera’s image oftentimes freezes for several moments which causes unreal expectations of what is actually in the rear and how close objects actually are. This has caused fear to my wife, and she prefers not to drive the vehicle in part due to this unresolved issue.”
NHTSA complaint #11643923, 2025

“Rear window driver side passenger failed and won’t go up or down bad regulator Transmission failure needs replaced at 1 year old Rear camera frozen no remedy on recall Engine failure during acceleration shifts to neutral then shifts to acceleration Engine acceleration at slow stops jerks forward during breaking Tires 1 year old under 25k miles no tread and needs replaced already Display shuts off randomly and stays frozen”
NHTSA complaint #11631549, 2024

Steering 6

“The contact owns a 2023 Ford Maverick. The contact stated while driving at an undisclosed speed and upon attempting to make a left turn, the steering wheel seized with the “Power Steering Assist Fault” message displayed. The contact was able to pull over on the side of the road. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the steering column was faulty and needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated that the failure had also occurred while drivin…”
NHTSA complaint #11673787, 2025

“I purchased the 2023 ford maverick xlt with about 12,000 miles in may, right from the start I started having problems with the steering freezing up, almost hit a wall exiting the freeway, a few times it happened close to my house, it happens without warning, the warning "steering assist fault service required"comes up on dashboard , I have gone to the dealer a few times, the first time they said they had taken care of it, but I drove the truck after and later the steering froze up again, I took it in again and they said it was the steering column, it had a internal fault, so I left the vehic…”
NHTSA complaint #11673144, 2025

“Started to develop a rumble/stumble upon acceleration. It seems to be getting worse. Finally took it in the dealer. The dealer confirmed that it is the CV axles. They need replacing. Dealer said no parts in stock and not sure when they will arrive. WTH. I asked about driving and they said keep on motoring. What. How can this be good for all the other connected parts! It shutters so bad I am not confident it will not cause me to have an accident. This is a major issue with the drive-line components. Ford needs to issue a recall and redesign this part or I will be replacing these again at my co…”
NHTSA complaint #11628223, 2024

Lane Departure 4

“Both the Blind Spot and Cross Traffic warning systems work erratically or not at all. Even after software update and reset. Cross traffic will sense a small car then ignore the bus next? Same with Blind Spot very inconsistent or not functional! Dealer is less than helpful. Any trip to the dealer means leaving your vehicle with them all day so they can put off working on it until the last minute.”
NHTSA complaint #11641464, 2025

“The contact owns a 2023 Ford Maverick. The contact stated while driving at various speeds, the Lane Departure feature malfunctioned, causing the vehicle to erroneously steer outside the driving lane and lines. Additionally, after locking the vehicle, it was discovered that only the front driver’s side door had locked, and other doors remained unlocked. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 100.”
NHTSA complaint #11630329, 2024

“Vehicle was travelling on freeway at freeway speeds suddenly without notable cause the vehicle electrical stopped, giving multiple warning in succession, cutting speed rapidly to 35 mph, with no acceleration pedal response and an automatic speed of 35 on battery power with the ability to break, but with no control of speed and only regulated by break pedal. Pulled vehicle to side of road and put in park, parking break automatically engaged. Vehicle had alarms on all automatic systems being off. Turning vehicle on and off did not effect response. After checking engine visually, was able to turn…”
NHTSA complaint #11616612, 2024

Seats 4 1 crash 1 injury

“My wife and I were involved in an accident where we were stopped and a vehicle rear-ended us at approximately 45mph, centered on the rear of the truck. My wife was in the passenger seat and I was driving. My seat collapsed backwards completely, and my wife's seat collapsed within about 2 inches of the rear seat. When mine collapsed, the headrest came out most of the way, and I slid backwards, hitting the top, back of my head on the rear seat just below the head rest, breaking the skin and leaving a mark of blood visible in the photos.”
NHTSA complaint #11623426, 2024 · crash · 1 injury(ies)

“Cracked seam on the crossmember supporting the driver seat. While investigating a squeaking seat. I discovered a hairline crack in the metal that is under the cloth driver seat. Upon further investigation, I discovered that when pressure is applied to the seat, a bigger crack appears where a cross member is joined under the seat. This is causing the seat to flex more than usual putting more friction on the plastic mounts causing the squeaking sound.”
NHTSA complaint #11641531, 2024

“The backseat middle seat sensor goes off despite nothing being in any of my backseats.”
NHTSA complaint #11530392, 2023

Visibility 4

“The contact owns a 2023 Ford Maverick. The contact stated while driving at an undisclosed speed, the contact noticed an abnormal sound coming through the back windshield. The contact stated that the failure was persistent. The vehicle was taken to the dealer, the abnormal sound was confirmed. The contact was informed that there was nothing that can be done to remedy the issue. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50.”
NHTSA complaint #11737537, 2024

“The contact owns a 2023 Ford Maverick. The contact stated while driving 15 MPH in hard rain during the day, he was unable to see out the front windshield. The contact stated that the windshield was blacked out. There were no warning lights illuminated. While cleaning the windshield, the contact noticed scratches going vertically and diagonally in the driver's view. Additionally, while sitting in the driver's side front seat, the contact noticed that the dark blue dashboard was reflecting on the windshield, making the windshield appear to be darker. The contact called the local dealer and was i…”
NHTSA complaint #11594414, 2024

“Windshield chip at day 4 of ownership, full on crack requiring replacement week 4 of ownership. Windshields are clearly subpar, owners on 3rd and 4th replacement windshields already. Dont know if it's the glass or the vehicle design, but there's a problem here.”
NHTSA complaint #11544809, 2023

Air Bags 3 2 crash 1 injury

“The contact owned a 2023 Ford Maverick. The contact stated that while driving at 45 MPH, another vehicle driving at approximately 20 MPH crashed into the front passenger side. The vehicle came to a stop at a ditch after the crash. There were no warning lights illuminated. The driver’s and passenger’s side air bags did not deploy. There was no property damage. A police report was filed. The contact sustained a rotator cuff tear and a pinched nerve. It is unknown if the other three people in the other vehicle sustained any injuries. The vehicle was towed to an impound lot. The vehicle was deemed…”
NHTSA complaint #11646990, 2025 · crash · 1 injury(ies)

“I was the driver in a 30 MPH collision. The driver's knee airbag deployed but the main passenger and driver airbags did not function.”
NHTSA complaint #11521761, 2023 · crash

“The seat belt system is faulted and is showing the airbag light is on, when started it shows a red question mark on the drivers seat. Also shows a rear seat fault.”
NHTSA complaint #11689290, 2025

Seat Belts 2

“The seat belt system is faulted and is showing the airbag light is on, when started it shows a red question mark on the drivers seat. Also shows a rear seat fault.”
NHTSA complaint #11689290, 2025

“Driver seat belt does not securely latch into the buckle, just falls out after seat belt is inserted. Vehicle was brought to Vista Ford in Woodland Hills, California and inspected by service advisor. They are too busy today and scheduled an appointment for later in the week to come back. Meanwhile I am driving without a functioning seatbelt.”
NHTSA complaint #11549032, 2023

Wheels 2

“Started to develop a rumble/stumble upon acceleration. It seems to be getting worse. Finally took it in the dealer. The dealer confirmed that it is the CV axles. They need replacing. Dealer said no parts in stock and not sure when they will arrive. WTH. I asked about driving and they said keep on motoring. What. How can this be good for all the other connected parts! It shutters so bad I am not confident it will not cause me to have an accident. This is a major issue with the drive-line components. Ford needs to issue a recall and redesign this part or I will be replacing these again at my co…”
NHTSA complaint #11628223, 2024

“Dealership confirms CV joints on my new 2023 Maverick are spewing out grease with violent vibration while driving. Was able to safely pull over before vibration became worse. No prior warning prior to or during axle failure. Vehicle is still at the dealership awaiting parts that are apparently on backlog. Upon further research I found that I am one of many Maverick owners experiencing premature failure of CV joints.”
NHTSA complaint #11562905, 2023

Engine And Engine Cooling 1

“The contact owns a 2023 Ford Maverick. The contact stated the check warning engine light was illuminated. The vehicle was taken to the dealer who diagnosed the vehicle and determined that the exhaust gas recirculation (EGR) valve sensor had failed. The sensor inside the valve failed due to condensation getting into the valve and short-circuiting the sensor. The EGR valve sensor had been replaced. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 44,000.”
NHTSA complaint #11636494, 2024

Equipment 1

“When turning the vehicle on one morning the the speakers started to emit an ear-piercing sound. This sound continued even after turning the vehicle off, it would not go away. We had to hastly remove the battery to stop the ear-piercing sound. This seems to be an ongoing problem that Ford refuses to fix with other models. I have had to make an appointment with an ENT specialist because of the ringing sound it has caused in my ears.”
NHTSA complaint #11559112, 2023

Firerelated 1 1 crash 1 fire 1 injury 1 death

“The contact's son owned a 2023 Ford Maverick. The contact was filing a complaint on behalf of his deceased son. The contact stated that while his son was driving at an undisclosed speed and making a right-corner turn, the vehicle turned onto the left shoulder, which was covered in dirt and gravel, and skidded 164 feet into a large tree. The vehicle then rotated about 90–100 degrees and caught fire. The contact stated that the fire started in the engine compartment. The police and fire department arrived on the scene, and the fire department extinguished the fire. The contact stated that a stat…”
NHTSA complaint #11578064, 2024 · crash · fire · 1 death(s)

Latches/Locks/Linkages 1

“The contact owns a 2023 Ford Maverick. The contact stated while driving at various speeds, the Lane Departure feature malfunctioned, causing the vehicle to erroneously steer outside the driving lane and lines. Additionally, after locking the vehicle, it was discovered that only the front driver’s side door had locked, and other doors remained unlocked. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 100.”
NHTSA complaint #11630329, 2024

Trailer Hitches 1

“The contact owns a 2023 Ford Maverick. The contact received notification of Manufacturer’s Recall Number: 23C04 (Trailer Hitches); NHTSA Campaign Number: (Pending); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact has experienced a failure. VIN tool confirms parts not available. The consumer stated trailer lighting does not work and can not be towed safely. The dealer was conta…”
NHTSA complaint #11512128, 2023