Problems › Dodge › 2023 Durango
2023 Dodge Durango Problems & Owner Complaints
Age-normalised, this year draws ~8.2 complaints per year on the road — ranking 12 of 14 Dodge Durango years we track (1 = most complaints per year).
Thinking about buying a specific Dodge Durango?
This page shows problems reported across all 2023 Dodge Durangos. Before you buy that one car, enter its VIN: get a free open-recall check, then unlock the full $19 safety report: every complaint, safety ratings & a downloadable PDF for that exact vehicle.
Checking a specific 2023 Dodge Durango? Enter its VINFree recall check · optional $19 full safety report before you buy
What owners report
Exterior Lighting is the most-reported problem area on the 2023 Dodge Durango, cited in 10 of 33 filed complaints (30%).
Electrical System is next (8 complaints, 24%), followed by Power Train (8), Engine (6), Air Bags (3).
Across all complaints, 2 report a crash, 2 report injuries.
The most safety-critical cluster is Air Bags: 1 crash, 1 injury report(s).
Complaints by vehicle system
Owner complaints filed with the U.S. NHTSA for the 2023 Dodge Durango, grouped by the vehicle system each cites. A single complaint can name more than one system, so the group totals can add up to more than 33.
Exterior Lighting 10 1 injury
“Story: This happened to both of my children [XXX] Daughter [XXX] , [XXX] , was reaching into the back of dad’s Dodge Durango to try to get out the groceries She came out of the car, a piece of the tail light that is unnecessarily sharp & protruding , gouged her side and left her bleeding. Now she has a scar from the incident. Car info Lease start [XXX]. Colonial Dodge Hudson. 2023 Dodge Durango Citadel trim Same thing happened to my son [XXX] on [XXX] -he was [XXX] , turning [XXX] During school time, [XXX] was also reaching into dad’s trunk to try to get the groceries out and cut his…”
NHTSA complaint #11654606, 2024 · 1 injury(ies)
“Front right turn signal went out after three years and I’m told I need to replace the entire light which is $1400 by itself. These led lights are supposed to last a long time.”
NHTSA complaint #11729656, 2026
“Drivers DRL failed within 3 yrs. This is LED and supposed to last 10-15 yrs. Extended bumper to bumper warranty won’t cover. It’s nearly 2k to fix. Risk is less visibility during daytime to other drivers. Is this led bulb, electrical, fuse, ballast? No one seems to know. 2 dealerships say have to replace entire headlight system for nearly 2k!!!”
NHTSA complaint #11717794, 2026
Electrical System 8
“I have a 2023 Dodge Durango GT. I have noticed that every so often I get an error message that pops up on my radio that says “UConnect box need service contact an authorized dealer”. I’ve taken it in and had the radio flashed and it keeps coming back. Everytime it comes on is disables my SOS and makes it non functional as well as it disables my other SiriusXM Guardian features. I find this to be an extreme safety concern as it disables the SOS feature to contact emergency services incase of an accident. Seems to be an ongoing issue with Durango models.”
NHTSA complaint #11735630, 2026
“After purchasing a used 2023 Dodge Durango GT, issues arose almost immediately following delivery. I took the vehicle to a Chrysler/Dodge/Jeep/Ram (CJDR) dealership for inspection and service. Diagnostic scans revealed multiple stored and active fault codes, including but not limited to: U0415 / U0401 – Implausible or invalid data received from ABS / ECM / PCM B195F-12 – Power liftgate chime control circuit short to battery B15A1-00 – Active electrical fault Multiple body control, module communication, and liftgate-related fault codes The vehicle experienced intermittent starting failure…”
NHTSA complaint #11717139, 2026
“Fuel pump stopped working prematurely and had to be replaced prior to 57k miles. Satelite/Antenna/Module failure. Headlight DRL have failed prematurely. Taillights burned out due to constant water buildup. Yes vehicle is available for inspection upon request.”
NHTSA complaint #11715186, 2025
Power Train 8
“The contact owns a 2023 Dodge Durango. The contact stated that upon startup and while driving, the check engine and airbag warning lights illuminated. Additionally, the gear shifter became stuck when shifting into drive(D). The rearview camera flickered, displayed incorrect images, and the display screen intermittently froze or turned blue. The vehicle was taken to the local dealer on ten occasions, and an unknown diagnosis was provided. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 55,000.”
NHTSA complaint #11749259, 2025
“Three times now I have a service transmission and it won’t shift but then when taken to dealer they state no codes pop up but I show them a video of what happens each time the dealership says bring it back. First time no codes- no fix, The second time they exchanged the transmission brain and 3 months later the third time and still nothing fixed due to no codes and nothing happened when they drove the car. Something is going on for it to service transmission light to come on and then not shift 3 times now within 6 months. Mileage is under 32,000. Regular maintained with oil changes and tir…”
NHTSA complaint #11706891, 2025
“SERVICE SHIFTER on dashboard. When driving or at the start”
NHTSA complaint #11682098, 2025
Engine 6
“The contact owns a 2023 Dodge Durango. The contact stated that upon startup and while driving, the check engine and airbag warning lights illuminated. Additionally, the gear shifter became stuck when shifting into drive(D). The rearview camera flickered, displayed incorrect images, and the display screen intermittently froze or turned blue. The vehicle was taken to the local dealer on ten occasions, and an unknown diagnosis was provided. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 55,000.”
NHTSA complaint #11749259, 2025
“SERVICE SHIFTER on dashboard. When driving or at the start”
NHTSA complaint #11682098, 2025
“The contact owns a 2023 Dodge Durango. The contact stated that upon shifting into reverse, the vehicle failed to respond with the message “Service Shifter” displayed. There was no warning light illuminated. The contact shifted the gear shifter between neutral and reverse until the vehicle responded as needed. The contact stated that on a separate occasion, while driving 60 MPH, the vehicle lost motive power. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The…”
NHTSA complaint #11682270, 2025
Air Bags 3 1 crash 1 injury
“A light was coming on and off shortly after my husband and I purchase the vehicle from Landers in covington tn. On 10/24/24 I showed the manger of store AJ. And he advise me to make sure I address this with the service department. Misty was the lady that did my oil change and tire rotation that day. I showed her the picture, she couldn't tell me what it meant, but she started that it was probably a dirty sensor. My husband was involved in a car accident on [XXX]. He left the road way due to a deer striking a light pole. Our biggest concern is when he first hit a driveway culvert the emergency…”
NHTSA complaint #11660838, 2025 · crash · 1 injury(ies)
“I was dive down the road and it sound like a gun go off I seen the right side air bag was out and that scared me I did not comperhend what had hppen and I end up sliding down a ditch in bake ment”
NHTSA complaint #11740977, 2026
“The contact owns a 2023 Dodge Durango. The contact stated that upon startup and while driving, the check engine and airbag warning lights illuminated. Additionally, the gear shifter became stuck when shifting into drive(D). The rearview camera flickered, displayed incorrect images, and the display screen intermittently froze or turned blue. The vehicle was taken to the local dealer on ten occasions, and an unknown diagnosis was provided. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 55,000.”
NHTSA complaint #11749259, 2025
Fuel/Propulsion System 3
“After purchasing a used 2023 Dodge Durango GT, issues arose almost immediately following delivery. I took the vehicle to a Chrysler/Dodge/Jeep/Ram (CJDR) dealership for inspection and service. Diagnostic scans revealed multiple stored and active fault codes, including but not limited to: U0415 / U0401 – Implausible or invalid data received from ABS / ECM / PCM B195F-12 – Power liftgate chime control circuit short to battery B15A1-00 – Active electrical fault Multiple body control, module communication, and liftgate-related fault codes The vehicle experienced intermittent starting failure…”
NHTSA complaint #11717139, 2026
“Fuel pump stopped working prematurely and had to be replaced prior to 57k miles. Satelite/Antenna/Module failure. Headlight DRL have failed prematurely. Taillights burned out due to constant water buildup. Yes vehicle is available for inspection upon request.”
NHTSA complaint #11715186, 2025
“A sudden loss of drive power. When the car start to drive the engine show a loss of power in a stop light, stop sign or during the day when I press the gasoline pedal.”
NHTSA complaint #11621045, 2024
Forward Collision Avoidance 2 1 crash 1 injury
“A light was coming on and off shortly after my husband and I purchase the vehicle from Landers in covington tn. On 10/24/24 I showed the manger of store AJ. And he advise me to make sure I address this with the service department. Misty was the lady that did my oil change and tire rotation that day. I showed her the picture, she couldn't tell me what it meant, but she started that it was probably a dirty sensor. My husband was involved in a car accident on [XXX]. He left the road way due to a deer striking a light pole. Our biggest concern is when he first hit a driveway culvert the emergency…”
NHTSA complaint #11660838, 2025 · crash · 1 injury(ies)
“FRONT COLLISION SENSOR WILL BLINK RED AMD RING A LOUD ALARM WHEN NO VEHICLE IS IN FRONT OF ME WHILE DRIVING ON THE HWY GOING 80 mph OR SIMILAR AND WHEN IT DOES IT WILL APPLY THE BRAKES AND THERE ARE PEOPLE BEHIND ME ABOUT TO CAUSE A CRASH. BUT WHEN A VEHICLE PULLED IN FRONT OF ME, THE FRONT COLLISION SENSOR WARNING DID NOT WORK AT ALL. VEHICLE WAS INSPECTED BY DEALERSHIP AND THEY FOUND NO ISSUE BUT THIS HAS HAPPENED SEVERAL DIFFERENT OCCASIONS.”
NHTSA complaint #11709196, 2025
Fuel System 2
“The contact owns a 2023 Dodge Durango. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as needed. No warning light was illuminated. The contact turned off and waited before restarting the vehicle. The vehicle was taken to the dealer, who replaced the fuel pump, but the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.”
NHTSA complaint #11747340, 2025
“The contact owns a 2023 Dodge Durango. The contact stated that fuel started to pour out of the vehicle while refueling the vehicle. The contact stated that the fuel tank was not yet filled prior to the failure. The following day, the vehicle was driven to the dealer and inspected. The contact stated that based on the preliminary inspection, there was no fault found. The contact then drove the vehicle back to the gas station with the service tech. While at the gas station, the contact was unable to duplicate the failure, and was informed to monitor the vehicle and to return to the dealer should…”
NHTSA complaint #11533231, 2023
Service Brakes 2 1 crash
“Complete brake failure when stopping for a red light. This caused the vehicle to rear end a Jeep stopped at the light. Brake pedal went completely to the floor. This was verified by the investigating State Trooper, who started the Durango and checked the brakes, they went all the way to the floor as indicated in his report.”
NHTSA complaint #11655592, 2025 · crash
“Brake vacuum boost pump failed while driving and I had very little stopping power.”
NHTSA complaint #11576283, 2024
Unknown Or Other 2
“When vehicle was purchased new in 2023 I noticed the corners of the windshield was delaminating forming bubbles in both corners of the glass as well as along the top I brought the car back several times and it was never fixed ,reached out to Stellantis and was told glass is not covered under warranty even though the vehicle has only 8000 miles on it now .”
NHTSA complaint #11717310, 2023
“My sunroof shattered for no apparent reason……!”
NHTSA complaint #11538229, 2023
Vehicle Speed Control 2
“FRONT COLLISION SENSOR WILL BLINK RED AMD RING A LOUD ALARM WHEN NO VEHICLE IS IN FRONT OF ME WHILE DRIVING ON THE HWY GOING 80 mph OR SIMILAR AND WHEN IT DOES IT WILL APPLY THE BRAKES AND THERE ARE PEOPLE BEHIND ME ABOUT TO CAUSE A CRASH. BUT WHEN A VEHICLE PULLED IN FRONT OF ME, THE FRONT COLLISION SENSOR WARNING DID NOT WORK AT ALL. VEHICLE WAS INSPECTED BY DEALERSHIP AND THEY FOUND NO ISSUE BUT THIS HAS HAPPENED SEVERAL DIFFERENT OCCASIONS.”
NHTSA complaint #11709196, 2025
“SERVICE SHIFTER on dashboard. When driving or at the start”
NHTSA complaint #11682098, 2025
Structure 1
“The spoiler on my liftgate fell off when driving 40mph”
NHTSA complaint #11715010, 2026
Visibility/Wiper 1
“That slow speeds when you back up or pull forward and the wheels hit a little bit of resistance, everything goes off on the vehicle, wipers do not work, says the adaptive traction control needs service, it says emergency braking service goes out, turn signals do not work, we have been to Dodge. They say they know about this, but there’s no recalls and they tell us they cannot fix it unless it has an active code and as soon as you cut it off, apparently it’s not an active code, although they’re still stored in the system we have a video of showing what happens when it does it Sometimes when w…”
NHTSA complaint #11627838, 2024
Wheels 1
“Chrysler Dodge Jeep Ram of Willoughby, Ohio. I traded in my 2022 Ram 1500 V8 HEMI Midnight Edition, which was in mint condition with only 8,800 miles, because I needed a vehicle with more space after the birth of my child. I chose a Dodge Durango GT Premium, effectively trading down, and I expected not to come out of pocket for anything. While I was willing to cover the taxes, I did not expect any further expenses—especially not for basic safety or cosmetic issues. Right after leaving the lot, I noticed that all four tires on the Durango were severely worn, and one had a deep cut, making it…”
NHTSA complaint #11650647, 2025
How we read this (methodology)
How to read this: raw complaint totals are not a clean reliability score — a model year with more cars sold, or simply more years on the road, accumulates more complaints regardless of how good it is. So this page leans on two signals that are not distorted by sales volume: the share of complaints falling on each vehicle system (the breakdown above) and NHTSA's own crash / fire / injury / death flags. When we compare model years of the same model, we normalise by years on the road (complaints ÷ vehicle age) rather than comparing raw totals. Age-normalised, the 2023 Dodge Durango draws about 8.2 complaints per year on the road, ranking 12 of 14 among the Dodge Durango model years we have ingested (1 = most complaints per year on road).
Before you buy this Dodge Durango
Don't buy on the strength of a problems page alone. Check the exact VIN of the car you're looking at. The open recalls are free, and the full $19 safety report pulls every complaint, safety rating and a downloadable PDF for that one vehicle.
Related
Data source: U.S. NHTSA (nhtsa.gov). SaveVIN surfaces public recall data and is not affiliated with or endorsed by NHTSA.