2022 Subaru Legacy Problems & Owner Complaints

Visibility/Wiper 16

“Safety Hazard: Subaru Sun Visor I own a 2022 Subaru Legacy, the first new car I've ever owned. The visor  (to protect eyes from the sun) is too short and not wide enough. The seat is raised as high as it will go. I CAN'T position myself to protect my eyes from the Sun. On 1/8/26, I left my home at 7:45 a.m. Around the corner from my home, local road, I approached an intersection with a Traffic Light. As I approached the intersection to turn left, the Sun (dead ahead) totally blinded me. It was a complete WHITE OUT.   The Visor did NOTHING to protect my eyes from the sun. IT'S TOO SMALL and u…”
NHTSA complaint #11710841, 2026

“I have the touring model with defrosters under the windshield. This is the second time I have had my windshield cracked vertically in a year. Both scenarios include a cold snap to about 20 degrees. First one broke in the parking lot after warming up the car (windshield heat and defrosters on) This time was a similar case. Warmed up my car, started driving, and two min later heard a pop and saw the windshield split at the same spot,(windshield defroster element). So basically when it gets cold I can’t use advertised features without causing damage to my car.”
NHTSA complaint #11628325, 2024

“In April 2024 a small rock hit my windshield and it immediately cracked. I’ve had rocks hit the windshield on other vehicles but usually nothing is visible or worse case it was a chip. The 3-4 inch crack grew to over a foot by the next day. I had it repaired at Safelite and had to pay the $500 deductible. The cost was even greater due to the need to recalibrate the safety cameras. My son just had a similar experience yesterday with his 2021 Subaru Legacy. From researching this, it appears this is a too common occurrence with Subarus.”
NHTSA complaint #11601230, 2024

Unknown Or Other 8 1 fire

“While attempting to restart the battery, and upon opening the hood of the vehicle, an explosion occurred, causing a fire under the hood between what we believe to be the AC pipe and the battery/fuse box terminals. The car was not on, but we did notice that there appears to be a hole in the pipe that is leaking what we presume to be Freon. Reporting on behalf of GSA Fleet. Not expecting any actions, just reporting for your records.”
NHTSA complaint #11422097, 2021 · fire

“I went to lunch today and came out to a crack on my windshield. I've seen several issues online about defects with the legacy windshields.”
NHTSA complaint #11641535, 2025

“driving home from work my sunroof exploded outward. No impact to the glass, I was not operating it. Glass mostly went out and behind but some fell onto me as I was driving at highway speeds. I have seen others posting on the internet with this issue. Dealership has the car now. No warning.”
NHTSA complaint #11594327, 2024

Electrical System 3

“Emergency breaking deployed during traffic where no indication of collision was about to take place; vehicle safety features disabled and enabled off and on automatically while driving, this led up to sudden stop of vehicle in heavy traffic and vehicle would never restart. Subaru starlink emergency services failed to work or respond after trying for several minutes. Steering wouldn’t work to guide vehicle safely out of traffic”
NHTSA complaint #11627822, 2024

“The contact leased a 2022 Subaru Legacy. The contact stated that condensation was leaking onto her foot. While driving, water entered the vehicle and caused the rugs, radio, and amplifier to become wet. The vehicle was taken to the local dealer, where it was diagnosed that water had entered the vehicle, and the radio rugs and amplifier were replaced. The manufacturer was not contacted. The approximate failure mileage was 8,000.”
NHTSA complaint #11559649, 2023

“The DCM/Telematics unit has now failed twice in this vehicle, despite already being completely replaced a first time. All remote app controls fail. Starlink call connection buttons are unresponsive despite the car being in a clear, unobstructed coverage area. The only indications of failure are attempts to send remote commands via the app and the lack of a green LED next to the Starlink buttons. This presents a safety issue because the system is not presenting an obvious sign of failure and critical items like "Automatic Collision Notification" and remote immobilization will fail by assumption…”
NHTSA complaint #11495794, 2022

Forward Collision Avoidance 3 1 crash

“Driving my car at 39mph and approaching a vehicle stopped at an intersection perpendicular to my left, she accelerated into my path and Subaru eyesight provided no warning and did not attempt to break at all before the collision occurred. I was able to slow to maybe 15 mph but disappointed eyesight did not work as intended.”
NHTSA complaint #11748634, 2026 · crash

“After a small pebble hit my windshield, an extremely large crack appeared and grew within moments of the impact. It has spiderwebbed all over the windshield and obstructed the vehicle's EYESIGHT cameras. A second impact within a few days has done the same right in front of the driver's seat. The spiderwebbing of the cracks was near immediate and grew faster than 3 inches per minute.”
NHTSA complaint #11518574, 2023

“On average about twice per month, the touch screen will lock up. This causes the entire system to crash turning off cruise control, emergency braking, lane departure, lane keep assist, and almost every other "smart" function of the vehicle. There is no specific action that causes this, it is purely random. The "lock-up" can last anywhere from 30 seconds to several minutes. The dash notifications telling you that all of the assistance features have turned off don't come on until the system has rebooted, even though they stopped functioning at the same time the "lock-up" started. On a typical da…”
NHTSA complaint #11462388, 2022

Lane Departure 2

“After a small pebble hit my windshield, an extremely large crack appeared and grew within moments of the impact. It has spiderwebbed all over the windshield and obstructed the vehicle's EYESIGHT cameras. A second impact within a few days has done the same right in front of the driver's seat. The spiderwebbing of the cracks was near immediate and grew faster than 3 inches per minute.”
NHTSA complaint #11518574, 2023

“The lane assistance feature almost made me hit a semi truck that had drifted over its lane. I moved to the left to allow for space, the lane assist function tried to turn me back into the semi truck I was driving over the lane to avoid. It failed to recognize a major hazard and in fact created a more dangerous situation for me. I had to jerk the wheel back to the left, fortunately it shut off and I was able to maintain control.”
NHTSA complaint #11467009, 2022

Vehicle Speed Control 2 2 crash

“I experienced unintended acceleration while operating my vehicle. I was slowly pulling into a parking space at a gym when, without warning, the vehicle suddenly accelerated rapidly forward. I did not intentionally press the accelerator at that time. The unexpected acceleration caused the vehicle to surge ahead and collide with a light post, resulting in significant damage to the front bumper. Fortunately, there were no pedestrians or other vehicles in front of me, so no injuries occurred. This incident created a serious safety risk, as the sudden and uncontrolled acceleration could have resu…”
NHTSA complaint #11730321, 2026 · crash

“The contact owned a 2022 Subaru Legacy. The contact stated that while driving into their driveway at unknown speeds, the vehicle independently accelerated forward. The contact placed the vehicle in reverse, however, the vehicle continued to accelerate independently, and the contact's rear bumper crashed into the neighbor's garage. No injuries were sustained. The neighbor's garage was damaged. The vehicle was towed to the tow company's lot. The vehicle was diagnosed as totaled. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000.”
NHTSA complaint #11586322, 2024 · crash

Air Bags 1

“Emergency breaking deployed during traffic where no indication of collision was about to take place; vehicle safety features disabled and enabled off and on automatically while driving, this led up to sudden stop of vehicle in heavy traffic and vehicle would never restart. Subaru starlink emergency services failed to work or respond after trying for several minutes. Steering wouldn’t work to guide vehicle safely out of traffic”
NHTSA complaint #11627822, 2024

Engine 1 1 crash

“I experienced unintended acceleration while operating my vehicle. I was slowly pulling into a parking space at a gym when, without warning, the vehicle suddenly accelerated rapidly forward. I did not intentionally press the accelerator at that time. The unexpected acceleration caused the vehicle to surge ahead and collide with a light post, resulting in significant damage to the front bumper. Fortunately, there were no pedestrians or other vehicles in front of me, so no injuries occurred. This incident created a serious safety risk, as the sudden and uncontrolled acceleration could have resu…”
NHTSA complaint #11730321, 2026 · crash

Steering 1

“Emergency breaking deployed during traffic where no indication of collision was about to take place; vehicle safety features disabled and enabled off and on automatically while driving, this led up to sudden stop of vehicle in heavy traffic and vehicle would never restart. Subaru starlink emergency services failed to work or respond after trying for several minutes. Steering wouldn’t work to guide vehicle safely out of traffic”
NHTSA complaint #11627822, 2024

Structure 1

“Vehicle windshield developed a crack unknown reasons. Crack developed at the very bottom of the windshield below the trim. Nothing has impacted the windshield whatsoever.”
NHTSA complaint #11539355, 2023

Tires 1

“The first tire had an air bubble and I brought it in. They said it was a manufacturer error. In September 2023 I had a blowout and Subaru declared that it was a manufacturer defect. I asked him to check all the tires and they kept the original set on. This month a third tire from the original set blew while being driven. Three tires out of four have had manufacturer defects.”
NHTSA complaint #11603654, 2023

Visibility 1

“The contact owns a 2022 Subaru Legacy. The contact stated while at a standstill the windshield cracked without warning. The vehicle was taken to a local dealer where it was diagnosed with needing the windshield replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 2,000.”
NHTSA complaint #11448680, 2022