2022 Mazda CX-9 Problems & Owner Complaints
Age-normalised, this year draws ~1.8 complaints per year on the road — ranking 14 of 14 Mazda CX-9 years we track (1 = most complaints per year).
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What owners report
Electrical System is the most-reported problem area on the 2022 Mazda CX-9, cited in 2 of 9 filed complaints (22%).
Exterior Lighting is next (2 complaints, 22%), followed by Structure (2), Forward Collision Avoidance (1), Lane Departure (1).
Across all complaints, 1 report a crash, 2 report injuries.
The most safety-critical cluster is Service Brakes: 1 crash, 1 injury report(s).
Complaints by vehicle system
Owner complaints filed with the U.S. NHTSA for the 2022 Mazda CX-9, grouped by the vehicle system each cites. A single complaint can name more than one system, so the group totals can add up to more than 9.
Electrical System 2 1 injury
“The contact owns a 2022 Mazda CX-9. The contact stated that the vehicle was being operated with the front driver's side seat warmer activated to the highest heat level. After driving for several hours, the vehicle was parked. While exiting the vehicle, the contact experienced pain in the rear thigh area of each leg. Upon inspect the contact discovered that the rear thigh area of both legs had sustained burning and blistering despite having pants on as a barrier during the failure. During the injuries, the contact was wearing pants. The contact was later treated at the local urgent care center…”
NHTSA complaint #11728503, 2026 · 1 injury(ies)
“While driving on the highway, my car was struck by lightning. Please see attached PDF for details.”
NHTSA complaint #11583241, 2023
Exterior Lighting 2
“While driving on the highway, my car was struck by lightning. Please see attached PDF for details.”
NHTSA complaint #11583241, 2023
“1.Instrument cluster panel brightness does not adjust either too dim or too bright Mazda dealer stated no failures were found twice same responded. 2. Lane Keep Assist this feature never worked even on the straight road since I bought July 2022. Mazda doesn't have a capability and mislead the consumers. I found a some report by [XXX] that said Mazda i-ACTIVSENSE received an overall score of 27/100 making it the worst ranked tech in the study. I went dealership service 3 times for repair, but its answers no fault code found no problem at all that they repeated repeated…”
NHTSA complaint #11503797, 2022
Structure 2
“I am reporting a safety concern involving multiple loose windshield header bolts and cowl panel fasteners on my 2022 Mazda CX-9. The issue was discovered on 1/28/26 at approximately 44,000 miles. Several bolts securing the windshield header and cowl panel area were found loose. These components support parts located at the base of the windshield. Loose fasteners in this area raise concern about potential windshield instability, movement of the cowl panel, and possible detachment or structural compromise over time. This condition could create a safety risk, particularly at highway speeds, inc…”
NHTSA complaint #11717618, 2026
“To Whom It May Concern, I am writing to formally report a potential safety issue with my 2022 Mazda CX-9, which is a Certified Pre-Owned (CPO) vehicle under limited warranty until March 2026 and powertrain warranty until March 2029. It has 36,000 miles on it. Recently, I noticed a crack forming near the front combination light on the front bumper. The vehicle has not been involved in any accident, collision, or external impact. Upon researching, I found TSB Bulletin No.: 09-022/20, titled FRONT BUMPER CRACKED NEAR THE FRONT FENDER/FRONT COMBINATION LIGHT, which addresses similar cracks in 2016…”
NHTSA complaint #11683485, 2025
Forward Collision Avoidance 1
“When driving with adaptive cruise control engaged I have had multiple incidents where the forward collision warning and automatic emergency braking engages when there is no vehicle in front of me. Similarly, with adaptive cruise control engaged and approaching a red light, I have had multiple incidents where the cruise control does not sense the stopped cars and does not automatically engage the brakes”
NHTSA complaint #11562834, 2023
Lane Departure 1
“1.Instrument cluster panel brightness does not adjust either too dim or too bright Mazda dealer stated no failures were found twice same responded. 2. Lane Keep Assist this feature never worked even on the straight road since I bought July 2022. Mazda doesn't have a capability and mislead the consumers. I found a some report by [XXX] that said Mazda i-ACTIVSENSE received an overall score of 27/100 making it the worst ranked tech in the study. I went dealership service 3 times for repair, but its answers no fault code found no problem at all that they repeated repeated…”
NHTSA complaint #11503797, 2022
Power Train 1
“Concern is still present. The vehicle vibrates the entire chassis at highway speeds. Mazda states it’s normal but it may vibrate other components loose which could cause an accident. The issue is in the drivetrain”
NHTSA complaint #11499960, 2022
Service Brakes 1 1 crash 1 injury
“My wife has a cold. She picked it up during several uncomfortable hours in the emergency room. Our driveway is on a bit of a slope. She stopped the car, put it in park (she thought), turned off the engine, and got out. Something in the dashboard compartment had blocked the shift lever and the car was actually in reverse. It started rolling backwards down the driveway. She grabbed it and tugged with all her might and actually succeeded in stopping it when it got to the street. She managed to prevent our car from rolling into our neighbor's parallel parked car immediately across from our drivewa…”
NHTSA complaint #11633972, 2024 · crash · 1 injury(ies)
Visibility/Wiper 1
“The windshield wiper sprayers don't work properly when it gets significantly below freezing. This is incredibly dangerous on highways where it snows and the roads are salted, allowing for the snow to be thrown up as mud. This ends up in the windshield wipers just spreading mud all over the windshield and reducing visibility to near 0. Having this occur while driving at lower highway speeds makes this incredibly dangerous. Having to pull over on the highway when it's snowing isn't great, especially when some mountain highways have concrete walls with no shoulder. Using fluid that is rated for…”
NHTSA complaint #11644015, 2025
How we read this (methodology)
How to read this: raw complaint totals are not a clean reliability score — a model year with more cars sold, or simply more years on the road, accumulates more complaints regardless of how good it is. So this page leans on two signals that are not distorted by sales volume: the share of complaints falling on each vehicle system (the breakdown above) and NHTSA's own crash / fire / injury / death flags. When we compare model years of the same model, we normalise by years on the road (complaints ÷ vehicle age) rather than comparing raw totals. Age-normalised, the 2022 Mazda CX-9 draws about 1.8 complaints per year on the road, ranking 14 of 14 among the Mazda CX-9 model years we have ingested (1 = most complaints per year on road).
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Related
Data source: U.S. NHTSA (nhtsa.gov). SaveVIN surfaces public recall data and is not affiliated with or endorsed by NHTSA.