2022 Jeep Cherokee Problems & Owner Complaints

Power Train 24

“My 4wd service light is on and apparently there is a recall on jeep for this. I should have recall I have less than 32000 miles on my vehicle”
NHTSA complaint #11750661, 2026

“My 2022 Jeep Cherokee Lux is currently at the dealership after they diagnosed a failed PTU. This came to my attention due to the messages the vehicle gave me, warning if Loss of 4WD capability and a Serv 4 WD light. Jeep has recalled over 61000 other Cherokees for the exact same problem. We are currently waiting for approval to repair from an Extended Warranty Company (Portfolio) which is delaying things, plus the dealership has already said part if backordered, they say approximately 15 days, though no guarantee, and I have heard wait has been much longer in many cases”
NHTSA complaint #11749035, 2026

“While coasting/foot off gas transmission will suddenly shift out of gear and a "Shift to Park" message will appear on dash. I must stop and shift to park then back into gear to re-engage the transmission. Driving will proceed normally at that point. This has occured unexpectedly and sporadically over the last year-3+ times. No error code is noted by the Jeep technician. Tech installed new shifter and bezel-seemed to work but then happened again. This is extremely hazardous while in traffic and on freeway (occurred once when coasting when on freeway off-ramp). When looking on-line it…”
NHTSA complaint #11745224, 2026

Electrical System 7

“Battery went dead after 4 days of being parked. Preceded by car not charging fully after driving. Dealer had to replace battery at 60,000 miles with no other fault detected. After market battery did not fix problem. Needed to be replaced by OEM battery. Still noticed not charging fully after driving. High current drain while off and parked detected. One dark night noticed dash screen came on with no key around the car then went off then cycled back on. All car modules did not shutdown. Suspected Uconnect app needed to be updated or was corrupted. Later Bluetooth would not connect to phon…”
NHTSA complaint #11737431, 2025

“The vehicle makes a "pumping" noise when starting to acquire cruising speed. The noise started after the front brakes had to be replaced a few months after the purchase. Before the installation of the new brakes it was just fine. The car has been checked for this noise about two times already but the noise being intermittent is not always present when being checked. There has not been any warning lights or messages.”
NHTSA complaint #11591568, 2024

“Today May 20, 2024 we called the NHTS to inform that we did received the notification from the manufacturer indicating that there is indeed an important safety recall which can cause a vehicle crash without prior warning. In the same letter the manufacturer states that The remedy for this condition is currently unavailable. When asking about what is considered a reasonable amount of time to solve this issue we were told that around July 20, 2024 we should expect a letter with the official findings. We are just writing this report to show that we are aware of the situation and awaiting the offi…”
NHTSA complaint #11591612, 2024

Engine 7

“Smell antifreeze occasionally and have had to add occasionally. Car only has 18,085 miles. 2022. Spoke to my mechanic and he said it could potentially be a bad oil cooler gasket or a cracked manifold. Have smelled this for at least a year or longer”
NHTSA complaint #11689509, 2024

“The contact owns a 2022 Jeep Cherokee. The contact stated that while driving at 35 MPH and taking an exit ramp, the parking brake engaged without driver input. The vehicle stopped and stalled. The vehicle failed to restart. The vehicle failed to shift into neutral. The contact attempted to jumpstart the vehicle, but the vehicle failed to restart. There were no warning lights illuminated. There was an unknown message displayed. The vehicle was towed to an independent tire and auto center. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not not…”
NHTSA complaint #11584399, 2024

“On [XXX], we were traveling from Seattle to Portland on [XXX] in my 2022 Jeep Cherokee Trailhawk with the cruise control set at around 75 mph. Suddenly the emergency collision braking system applied and all of the lights on my vehicle lit up. While the braking system was being applied the cruise control was simultaneously applying gas resulting in the vehicle RPM redlining on multiple occasions. Fortunately, the weather was good, traffic was light, and I was able to maintain control of the vehicle to pull over once a vehicle in the slow lane passed. When stopped the engine light was on, along…”
NHTSA complaint #11575065, 2024

Exterior Lighting 4

“When activating the left turn signal both the left and right turn signal indicators began blinking. I had to cycle the turn signal switch both right and left and then to off to stop both indicators from blinking.”
NHTSA complaint #11719377, 2026

“The contact owns a 2022 Jeep Cherokee. The contact stated that the right turn signal fails to remain engaged intermittently. The failure had become more frequent as time progressed. The vehicle was taken to the dealer for another matter, and the owner was also informed about the failure. The dealer confirmed there was no recall attached. The vehicle was not repaired. The contact 24V239000 (EXTERIOR LIGHTING, STEERING) expressed the same failure. The manufacturer was informed and confirmed that the VIN was not included the build date was 2 weeks out. The manufacturer referred the contact to the…”
NHTSA complaint #11738697, 2025

“The contact owns a 2022 Jeep Cherokee. The contact stated that while the vehicle was parked in humid weather, the headlights were foggy, preventing adequate illumination. The dealer was made aware of the failure and related the failure to Technical Service Bulletin: 23-029-23 (Headlamp Condensation Clearing Procedure) however, the vehicle was not covered under the TSB. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 525.”
NHTSA complaint #11511057, 2023

Fuel/Propulsion System 4

“My 2022 Jeep Cherokee Trailhawk is experiencing an active failure related to open Safety Recall 40D (NHTSA ID 26V290). The dashboard is displaying a persistent "Service 4WD" warning light, and the vehicle's four-wheel-drive system has completely disabled itself. The vehicle is currently trapped operating exclusively in front-wheel drive.The local dealership has inspected the vehicle but states they are legally blocked from performing a physical repair because manufacturer Stellantis has designated the recall status as "Remedy Under Development." I have filed an official complaint with the man…”
NHTSA complaint #11753421, 2026

“The vehicle stalled at a busy intersection during heavy traffic hours. No watnings or signs that could've prevented the incident were indicated by the vehicle. 911 was called in to aid in the traffic incident. Call [XXX] from Laredo Police department. Vehicle was pushed by the Police Officer and myself to a near by parking lot where the vehicle was towed to the dealership. Dealership experts noted leaks on some parts of the engine due to britle gaskets and the major mechanical failure was due to a faulty fuel pump. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.…”
NHTSA complaint #11695841, 2025

“Your website has some trouble & won't accept my jpg files. First time to see this. I use cruise control all the time on 3 vehicles I own. But, this JEEP has a strange problem that is not safe. Almost all vehicles I have driven with cruise controls will exceed set speed by 1~3mph while going down a steep hill. But my JEEP will exceed by 5~7mph on steep hills. I have turned off cruise control when it didn't control speed and drove manually for a while, then used cruise control again. If I set at 70mph, often speed will increase to 75~77mph going downhill; then brakes will engage strongly (hard…”
NHTSA complaint #11567587, 2023

Air Bags 3 3 crash 4 injury

“The contact owns a 2022 Jeep Cherokee. The contact stated while at a four-way intersection, another driver made a left turn at 30-40 MPH as a result the contact did not have ample time to stop and crashed into the front passenger side of the vehicle causing it to turn 180 degrees during the impact. The air bags did not deploy. The vehicle was towed to an impound lot. A dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that he sustained injuries on the right leg, right shoulder, and a knot of his head on the upper left side and his wife sustained injuries o…”
NHTSA complaint #11632447, 2024 · crash · 2 injury(ies)

“During an accident the driver side airbags did not deploy. The vehicle was rammed on the rear passenger wheel area. The impact was significant enough to have the curtain airbags on the passenger side go off, but the only person in the vehicle was myself, the driver.”
NHTSA complaint #11751561, 2026 · crash · 1 injury(ies)

“The contact owns a 2022 Jeep Cherokee. The contact stated that while driving at 60 MPH, another vehicle failed to stop at a stop sign and merged into oncoming traffic; as a result, the contact crashed into the vehicle. The contact stated that the air bags did not deploy upon impact. A fellow motorist, who witnessed the accident, assisted the contact by helping her into the front passenger seat and driving her vehicle off to the shoulder of the highway. The contact called her parents to the scene of the accident, and she was taken to the hospital. The contact was given an X-ray and was treated…”
NHTSA complaint #11709204, 2026 · crash · 1 injury(ies)

Forward Collision Avoidance 3

“On [XXX], we were traveling from Seattle to Portland on [XXX] in my 2022 Jeep Cherokee Trailhawk with the cruise control set at around 75 mph. Suddenly the emergency collision braking system applied and all of the lights on my vehicle lit up. While the braking system was being applied the cruise control was simultaneously applying gas resulting in the vehicle RPM redlining on multiple occasions. Fortunately, the weather was good, traffic was light, and I was able to maintain control of the vehicle to pull over once a vehicle in the slow lane passed. When stopped the engine light was on, along…”
NHTSA complaint #11575065, 2024

“While driving the Jeep dashboard flashed multiple error messages re: power steering failure, forward collision warning off, etc.”
NHTSA complaint #11533515, 2023

“Vehicle is making emergency brakes at anytime on highway even without a vehicle in front to set off the sensor - causing vehicle to slide and go off road - the screen is over heating and snells like it’s burning”
NHTSA complaint #11523140, 2023

Service Brakes 3

“Your website has some trouble & won't accept my jpg files. First time to see this. I use cruise control all the time on 3 vehicles I own. But, this JEEP has a strange problem that is not safe. Almost all vehicles I have driven with cruise controls will exceed set speed by 1~3mph while going down a steep hill. But my JEEP will exceed by 5~7mph on steep hills. I have turned off cruise control when it didn't control speed and drove manually for a while, then used cruise control again. If I set at 70mph, often speed will increase to 75~77mph going downhill; then brakes will engage strongly (hard…”
NHTSA complaint #11567587, 2023

“Vehicle is making emergency brakes at anytime on highway even without a vehicle in front to set off the sensor - causing vehicle to slide and go off road - the screen is over heating and snells like it’s burning”
NHTSA complaint #11523140, 2023

“New car after 1000 miles when I put it in reverse to back up the car, once I press down the brake pedal it making loud dada tapping noise, I brought it back to dealership 3 times and never been fixed, 2nd time they change the front rotors and noise is gone for 5 days, then tapping noise back again, some times when on D driving mode when slow down on traffic light speed down to 5-10mph, some time can hear that noise too. I also try to bring to different dealership to get this fix but when reception hear is tapping noise in reverse then told me schedule only available after 2 month and ask me sh…”
NHTSA complaint #11514435, 2022

Steering 3 1 injury

“Heated steering wheel suddenly became too hot with no adjustment option. Minor burning on hands. Turned off the function. Driver heated seat suddenly became too hot, turned down to low but still too hot, caused burns requiring medical attention.”
NHTSA complaint #11708613, 2026 · 1 injury(ies)

“I am submitting this complaint regarding a persistent and unresolved issue with the left front axle of my 2022 Jeep Cherokee X, which has been present since the day I purchased the vehicle new. Shortly after purchase, I brought the vehicle to the dealership due to a noticeable clicking sound coming from the front end. The dealer retained the vehicle for several days but stated they were unable to identify the source of the noise, although they indicated that a repair had been performed. Immediately upon leaving the dealership, the clicking sound was still present. I returned the vehicle, at w…”
NHTSA complaint #11733747, 2026

“While driving the Jeep dashboard flashed multiple error messages re: power steering failure, forward collision warning off, etc.”
NHTSA complaint #11533515, 2023

Unknown Or Other 3

“While driving on active roadways (including major highways during rush hour, a major downtown city at intersections with crosswalks during rush hour, and while exiting a parking garage), the vehicle suddenly stops, sounds a brief alarm and flashes one of 3 error messages on the dash board ("Shift to Drive", "....to shift", "...vehicle must be stopped"), while the "D" on the dashboard and the shifter flash (with the vehicle still in the "Drive" position). On one occasion, an additional message requested to turn the vehicle on. To resolve the issue in the moment, the vehicle must be shifted u…”
NHTSA complaint #11563165, 2023

“While stopping at a light, the car will just stall. While driving, the car will stall. This is all a safety issue, especially at night when the car stalls and you have no lights or any way for anybody to see you.”
NHTSA complaint #11559803, 2023

“Unknown The brake and gas pedal are so close to each other that when I switched from one to the other my foot scraped the brake pedal causing the car to stop or speed up. I am afraid to drive it. I paid cash($44000) for it. I notified the dealership and then had to come to the nursing home for rehab and have been unable to take it back so it’s sitting at my daughters house for over 6 mos. The dealership was emailing me frequently to come in and check out their cars but when I told them that I wanted a car for that one and I was afraid to drive it they quit corresponding with me. You have numer…”
NHTSA complaint #11518445, 2022

Lane Departure 2

“While driving the Jeep dashboard flashed multiple error messages re: power steering failure, forward collision warning off, etc.”
NHTSA complaint #11533515, 2023

“While on a road trip for the Thanksgiving Holiday on Interstate 95, the in dash information cluster advised me that the right turn indicator on the vehicle failed. Upon pulling into a service station and inspecting the vehicle it was confirmed that the right rear turn indicator had indeed failed and would no longer illuminate. In addition to the failure of the turn signal the Lane Departure features of the vehicle were then disabled. When taking the vehicle in for service on the week of November 28th, I was advised that there was a known issue with water infiltration in the housing. The manu…”
NHTSA complaint #11497693, 2022

Suspension 2

“I am submitting this complaint regarding a persistent and unresolved issue with the left front axle of my 2022 Jeep Cherokee X, which has been present since the day I purchased the vehicle new. Shortly after purchase, I brought the vehicle to the dealership due to a noticeable clicking sound coming from the front end. The dealer retained the vehicle for several days but stated they were unable to identify the source of the noise, although they indicated that a repair had been performed. Immediately upon leaving the dealership, the clicking sound was still present. I returned the vehicle, at w…”
NHTSA complaint #11733747, 2026

“The car has over 18000 miles, in March 2025 we noticed a rattle at the right front area while going over rough roads. we took the car to the (Dealer Cerritos Jeep) and were told that the right front strut was (Broken ?) and it was under warrantee. Then was told the strut was out of production and it would be May 30 before they could get the replacement, May 30 was told that the all the parts did not arrive, we left the car there June 23, June 24 they said the design had changed and needed to get more mounting parts to install it. today we pick the car up QUESTION: I was taught that when repla…”
NHTSA complaint #11669665, 2025

Parking Brake 1

“The contact owns a 2022 Jeep Cherokee. The contact stated that while driving at 35 MPH and taking an exit ramp, the parking brake engaged without driver input. The vehicle stopped and stalled. The vehicle failed to restart. The vehicle failed to shift into neutral. The contact attempted to jumpstart the vehicle, but the vehicle failed to restart. There were no warning lights illuminated. There was an unknown message displayed. The vehicle was towed to an independent tire and auto center. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not not…”
NHTSA complaint #11584399, 2024

Seats 1 1 injury

“Heated steering wheel suddenly became too hot with no adjustment option. Minor burning on hands. Turned off the function. Driver heated seat suddenly became too hot, turned down to low but still too hot, caused burns requiring medical attention.”
NHTSA complaint #11708613, 2026 · 1 injury(ies)

Traction Control System 1

“The contact owns a 2022 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle independently shifted into manual(M) mode without warning. The failure caused the vehicle to hesitate while depressing the accelerator pedal. The contact also stated that the Select-Terrain Traction Management System for the 4WD failed to operate as needed. Additionally, the contact stated that the turn signals, instrument panel, and key fob and other unknown electrical system failed to operate as needed. The vehicle was taken to the dealer on three separate occasions, but no assistance…”
NHTSA complaint #11533650, 2023

Vehicle Speed Control 1

“Your website has some trouble & won't accept my jpg files. First time to see this. I use cruise control all the time on 3 vehicles I own. But, this JEEP has a strange problem that is not safe. Almost all vehicles I have driven with cruise controls will exceed set speed by 1~3mph while going down a steep hill. But my JEEP will exceed by 5~7mph on steep hills. I have turned off cruise control when it didn't control speed and drove manually for a while, then used cruise control again. If I set at 70mph, often speed will increase to 75~77mph going downhill; then brakes will engage strongly (hard…”
NHTSA complaint #11567587, 2023

Visibility/Wiper 1

“We have 2022 Jeep Cherokee. The passenger visor falls out of the case hole causing a visual safety issue. This defect is casued by a poorly designed clip. The cost of the clip if over $950 with a total cost of $1025.73. We went to the dealership (Courtesy Chrysler Dodge Jeep Ram of Superstition Springs Mesa Arizona 85206) and apparently it's a consistent problem with many of the Chrysler vehicles. This issue is needs to fixed with a manufacurer recall. Spoke with service agent Tommy who agreed this is a problem. 480-830-8001 I current have pushed the visor stem back into place but it w…”
NHTSA complaint #11661782, 2025