2022 BMW X5 Problems & Owner Complaints

Power Train 15 1 crash

“The contact owns a 2022 BMW X5. The contact stated while entering into a parking lot, the vehicle accelerated on its own without any warning, causing the contact to strike some plants in the parking lot and causing damages under the vehicle. No one was injured. A police report was filed. The dealer was contacted but did not diagnose the vehicle. The manufacturer was contacted and sent a tech to diagnose the vehicle that stated no failure was found. The failure mileage was 10,000. The VIN was not available.”
NHTSA complaint #11533467, 2023 · crash

“On July 8, 2026, the vehicle unexpectedly stalled while I was driving in the middle lane on the I-95 highway, creating a safety concern. There was complete loss of engine power and low power to steering. The vehicle had to be towed to BMW of Peabody, Massachusetts. The vehicle had 30850 miles during the incident. During the inspection at service centre, I was informed that the safety fuse box and 12V auxiliary battery had failed which stalled the vehicle.”
NHTSA complaint #11749966, 2026

“Front Differential failed at 51,000 miles”
NHTSA complaint #11726407, 2026

Unknown Or Other 14 2 crash 1 injury

“On 06-02-2024, at approximately 1430 hours, I was stopped in Traffic, because of a Red Traffic light and I was the last Vehicle in line. In less than a minute later, I was hit by another Vehicle. The other Vehicle left approximately 183' of Skid Marks on the Road and I determined that Vehicle was traveling at approximately 60 MPH, before it hit me, when I was stopped in Traffic. The damage was moderate. I have the Executive Package on my BMW X5, which has a 4 way Camera system, that records an incident, when an impact occurs. After the impact, the Camera system is to record 20 seconds befor…”
NHTSA complaint #11604532, 2024 · crash · 1 injury(ies)

“I was turning right into a parking space when the vehicle suddenly accelerated and did not stop when I removed my foot from the accelerator and tried to brake. The car continued to accelerate through a low cinder block wall and did not stop until it dropped 3-4 feet off the side of the parking lot into the sidewalk/street. Fortunately I was not hurt and there were no pedestrians or vehicles in the roadway, but my car was deemed a total loss. The collision warning didn’t come in, and airbags did not deploy. I reported the incident to BMW NAmerica, who sent an inspection team to the collision…”
NHTSA complaint #11611265, 2024 · crash

“1. What component/system failed, and is it available for inspection? The HVAC (heating/ventilation/air-conditioning) system — specifically the A/C evaporator and its condensate drainage — in my 2022 BMW X5 (G05). It emits a recurring musty/vinegar-like odor, consistent with microbial contamination on the evaporator. The system remains installed in the vehicle and is available for inspection upon request. 2. How was safety put at risk? The odor indicates mold/microbial growth in the cabin air supply, which is a respiratory air-quality concern for the driver and passengers . A strong odor on…”
NHTSA complaint #11752075, 2026

Electrical System 12 1 crash 1 injury

“The contact owned a 2022 BMW X5. The contact stated that while driving at unknown speeds in self-driving mode, it crashed into the rear of a disabled Ford Utility van. The contact sustained a cracked clavicle and medical attention was provided. A police report was filed. All the air bags were deployed. There was no reported fire. The vehicle was towed to an impound yard. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 18,000. The insurance deemed the vehicle a total loss.”
NHTSA complaint #11511624, 2023 · crash · 1 injury(ies)

“Electronic Shifter goes out when exposed to moisture.. We had the vehicle detailed and it will not move after apparently some moisture got into the shift know that is located next to cup holders.. BMW will not warranty the part and acknowledge it is an issue.. Luckily we have an extended warranty that is covering the 2500.00 part”
NHTSA complaint #11742257, 2026

“While driving, the vehicle displayed a 'Drivetrain malfunction' warning on the dashboard and began jerking. I safely pulled over and turned off the vehicle. Immediately after stopping, there was a distinct, strong electrical burning smell coming from the engine compartment. The vehicle was inspected by an authorized BMW dealership. The dealer diagnosed a catastrophic failure of the starter motor. The vehicle's computer logged fault codes 21611A (excessive counter-torque), 21A511 (Start system: Timeout), and 216119 (Line disconnection). These codes confirm the starter motor suffered a severe el…”
NHTSA complaint #11721325, 2026

Engine 10 1 fire

“While driving I smelled a burning smell and within minutes noticed Smoke coming from under the hood. Pulled over and popped the hood and there was a fire behind the battery into the firewall area. Was out out with fire extinguisher by tow truck driver.”
NHTSA complaint #11520165, 2023 · fire

“I took my 2022 BMW X5 xDrive 45e for concerns of shuddering at low speeds and tight turns under warranty. No warning messages on dashboard. I asked specifically what was causing the shuddering. BMW of Raleigh would not respond. But they found that the Transfer Case was affected so they flushed the oil and put an oil mixture replacement in. According to the most recent BMW service bulletin, the technician is only to put in DTF oil. The technician not only put in DTF oil but also an over-the-counter non-approved chemical additive. Reading the service bulletin, the Transfer Case is supposed…”
NHTSA complaint #11746659, 2026

“While driving, the vehicle displayed a 'Drivetrain malfunction' warning on the dashboard and began jerking. I safely pulled over and turned off the vehicle. Immediately after stopping, there was a distinct, strong electrical burning smell coming from the engine compartment. The vehicle was inspected by an authorized BMW dealership. The dealer diagnosed a catastrophic failure of the starter motor. The vehicle's computer logged fault codes 21611A (excessive counter-torque), 21A511 (Start system: Timeout), and 216119 (Line disconnection). These codes confirm the starter motor suffered a severe el…”
NHTSA complaint #11721325, 2026

Forward Collision Avoidance 9 3 crash

“I am writing to you as a loyal BMW owner to formally lodge a serious complaint regarding a technical safety failure in my BMW X5 and the subsequent dismissive treatment I received at an authorized service center in New York. The Incident Recently, while reversing, the Driving Assistance and Parking Assistant systems failed without warning. As a result, the vehicle collided with an object, causing damage to the rear bumper. This was not a result of driver negligence, but a direct failure of the safety technology that I trusted to protect my family. Service Center Negligence Upon visiting the se…”
NHTSA complaint #11742057, 2025 · crash

“I was pulling into a parking spot. I was riding slowly into the correct position. Immediately the car went into full acceleration. Knocked the parked car in front about 8 feet, turned and knocked another car on the side. I stood on the breaks, it went another 10 feet and engine stopped. I never heard this level of acceleration of engine ever before. The airbags for me and my passenger did not open. I think this spurious acceleration is a control system defect.”
NHTSA complaint #11561575, 2023 · crash

“I was trying to park my car on March 11, 2023 at noon, and I noticed a sudden uncontrolled acceleration even when my foot was off the accelerator pedal. Parking collision front sensors failed to provide an early warning, and automatic emergency brake did not engage leading to a minor collision with the vehicle parked in front. The situation occurred so rapidly that I did not have enough time to react quickly and apply brakes. I managed to apply brakes to avoid a serious incident, but it was not quick enough to even avoid this minor collision. I have reported this to BMW USA, however the car…”
NHTSA complaint #11514189, 2023 · crash

Service Brakes 6 1 crash

“The contact owns a 2022 BMW X5. The contact stated that his foot was caught on the mat and the vehicle accelerated. The contact had to engage the parking brake to stop the vehicle. There were no warning indicator lights illuminated. While the vehicle was idling in the driveway, the vehicle lunged forward, crashed into an unknown vehicle and the vehicle drove into the garage. There was no reported fire but the fire department was on the scene. There were no reported injuries. A police report was filed. The vehicle was towed to an independent mechanic. The contact called the local dealer but t…”
NHTSA complaint #11467199, 2022 · crash

“I was driving my 2022 BMW X5 on the highway at approximately 78 mph when the vehicle suddenly and unexpectedly applied the brakes without any obstruction or vehicle in front of me. A warning appeared instructing me to release the brakes while driving. This created a dangerous situation and could have caused a rear-end collision. The vehicle has approximately 34,000 miles. This appears to be a malfunction of the automatic emergency braking system. This happened on 2 seperate occasions.”
NHTSA complaint #11728841, 2026

“The car accelerated itself when stopping at a red light. The brake was not working and accept the car forward instead.”
NHTSA complaint #11611734, 2024

Vehicle Speed Control 6 3 crash

“I was pulling into a parking spot. I was riding slowly into the correct position. Immediately the car went into full acceleration. Knocked the parked car in front about 8 feet, turned and knocked another car on the side. I stood on the breaks, it went another 10 feet and engine stopped. I never heard this level of acceleration of engine ever before. The airbags for me and my passenger did not open. I think this spurious acceleration is a control system defect.”
NHTSA complaint #11561575, 2023 · crash

“I was trying to park my car on March 11, 2023 at noon, and I noticed a sudden uncontrolled acceleration even when my foot was off the accelerator pedal. Parking collision front sensors failed to provide an early warning, and automatic emergency brake did not engage leading to a minor collision with the vehicle parked in front. The situation occurred so rapidly that I did not have enough time to react quickly and apply brakes. I managed to apply brakes to avoid a serious incident, but it was not quick enough to even avoid this minor collision. I have reported this to BMW USA, however the car…”
NHTSA complaint #11514189, 2023 · crash

“The contact owns a 2022 BMW X5. The contact stated that his foot was caught on the mat and the vehicle accelerated. The contact had to engage the parking brake to stop the vehicle. There were no warning indicator lights illuminated. While the vehicle was idling in the driveway, the vehicle lunged forward, crashed into an unknown vehicle and the vehicle drove into the garage. There was no reported fire but the fire department was on the scene. There were no reported injuries. A police report was filed. The vehicle was towed to an independent mechanic. The contact called the local dealer but t…”
NHTSA complaint #11467199, 2022 · crash

Back Over Prevention 4 3 crash 1 injury

“On 06-02-2024, at approximately 1430 hours, I was stopped in Traffic, because of a Red Traffic light and I was the last Vehicle in line. In less than a minute later, I was hit by another Vehicle. The other Vehicle left approximately 183' of Skid Marks on the Road and I determined that Vehicle was traveling at approximately 60 MPH, before it hit me, when I was stopped in Traffic. The damage was moderate. I have the Executive Package on my BMW X5, which has a 4 way Camera system, that records an incident, when an impact occurs. After the impact, the Camera system is to record 20 seconds befor…”
NHTSA complaint #11604532, 2024 · crash · 1 injury(ies)

“I am writing to you as a loyal BMW owner to formally lodge a serious complaint regarding a technical safety failure in my BMW X5 and the subsequent dismissive treatment I received at an authorized service center in New York. The Incident Recently, while reversing, the Driving Assistance and Parking Assistant systems failed without warning. As a result, the vehicle collided with an object, causing damage to the rear bumper. This was not a result of driver negligence, but a direct failure of the safety technology that I trusted to protect my family. Service Center Negligence Upon visiting the se…”
NHTSA complaint #11742057, 2025 · crash

“I was trying to park my car on March 11, 2023 at noon, and I noticed a sudden uncontrolled acceleration even when my foot was off the accelerator pedal. Parking collision front sensors failed to provide an early warning, and automatic emergency brake did not engage leading to a minor collision with the vehicle parked in front. The situation occurred so rapidly that I did not have enough time to react quickly and apply brakes. I managed to apply brakes to avoid a serious incident, but it was not quick enough to even avoid this minor collision. I have reported this to BMW USA, however the car…”
NHTSA complaint #11514189, 2023 · crash

Steering 4

“On July 8, 2026, the vehicle unexpectedly stalled while I was driving in the middle lane on the I-95 highway, creating a safety concern. There was complete loss of engine power and low power to steering. The vehicle had to be towed to BMW of Peabody, Massachusetts. The vehicle had 30850 miles during the incident. During the inspection at service centre, I was informed that the safety fuse box and 12V auxiliary battery had failed which stalled the vehicle.”
NHTSA complaint #11749966, 2026

“My relatively brand new BMW X5 with only 7,500 miles was parked in an enclosed parking garage with valet service. The car only had its warranty service about 7 weeks ago and was in fine condition. There were no issues with the suspension or steering. There was no accident and the car has never gone over a hard bump or pothole. The lower right front control arm snapped cleanly as if from metal fatigue as a valet attempted to retrieve my car. The car was rendered inoperable, and thankfully this accident did not occur on the road. The car was towed to the dealership where they informed me…”
NHTSA complaint #11563179, 2023

“High pitched squeaking noise when steering (at~800 mi) -> Inconsistent resistance (at~1,200 mi) -> Delayed Steering (at~1,600 mi). A high-pitched squeaking noise happens in steering every time driving over 15 minutes. I took it to the dealer for repair at ~1,000mi on 9/29/2022 and 10/4/2022. They confirmed the problem and recorded the noise. They said they couldn't fix the problem after some attempts. They promised the X5 is safe to drive while waiting for the parts. But the steering starts to show inconsistent resistance. On 11/9, I called the dealer, and they said BMW hasn't sent them the…”
NHTSA complaint #11508613, 2022

Engine And Engine Cooling 3

“The contact owns a 2022 BMW X5. The contact stated that the vehicle was taken to the dealer for routine service. The contact stated that during the inspection of the vehicle, the dealer discovered that the water pump was beginning to leak coolant onto electrical circuits, inside the engine compartment. The dealer recommended the water pump replacement. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System), however, the vehicle model year was not part of t…”
NHTSA complaint #11704563, 2025

“The contact owns a 2022 BMW X5. The contact stated that while the vehicle was at the dealer for a scheduled service appointment, the contact was informed that the coolant pump was failing. The contact was informed that the coolant pump needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. In addition, the contact was informed that the repair was not covered under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 53,000.”
NHTSA complaint #11629090, 2024

“The contact owns a 2022 BMW X5. The contact stated while driving at an undisclosed speed, the low coolant warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed water pump. The contact was informed that the water pump needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but did not assist. The failure mileage was approximately 70,381.”
NHTSA complaint #11611238, 2024

Lane Departure 3 1 crash

“I am writing to you as a loyal BMW owner to formally lodge a serious complaint regarding a technical safety failure in my BMW X5 and the subsequent dismissive treatment I received at an authorized service center in New York. The Incident Recently, while reversing, the Driving Assistance and Parking Assistant systems failed without warning. As a result, the vehicle collided with an object, causing damage to the rear bumper. This was not a result of driver negligence, but a direct failure of the safety technology that I trusted to protect my family. Service Center Negligence Upon visiting the se…”
NHTSA complaint #11742057, 2025 · crash

“My lane keep assist shuts off every time I drive the vehicle. I reported this in February and was told it was just due to the weather (snow). I brought the vehicle back in a few weeks later to the same dealership and was told there’s something in the steering wheel that needs replaced and they needed to order it. They never called me back to tell me the part was in and did not reply to my inquiries. I took the car to a different dealership in August and again asked them to fix the lane assist. They again told me there was something called an agitator in the steering wheel and would need to…”
NHTSA complaint #11696957, 2025

“New 2022 BMW X5M with a little over 200 miles on it. Received a message stating, "driver assistance support reduced". This driver assistance package controls many of the safety features listed above, and then some (could only select 3 from the list above, but affects more). Sad part is, after minor research, I find this has been an ongoing problem with BMW for years, and has not been addressed as the problem still occurs in their cars.”
NHTSA complaint #11444453, 2021

Fuel/Propulsion System 2

“The electric A/C compressor on my 2022 BMW X5 xDrive45e (VIN [XXX] ) failed internally at approximately 59,000 miles, causing metal debris to circulate throughout the refrigerant system. The failed compressor and contaminated components are at BMW of Sterling (Sterling, VA) and available for inspection. This is a safety concern because the A/C refrigerant circuit provides thermal management for the high-voltage hybrid battery. BMW of Sterling's service advisor confirmed in writing that the A/C system is "a critical component of your vehicle's HV system," that there is no independent backup coo…”
NHTSA complaint #11729200, 2026

“I am writing to formally express my concern regarding serious and repeated safety-related failures with my 2022 BMW X5 xDrive45e, VIN [XXX] . I purchased this vehicle in 2022 through a custom build, at a purchase price exceeding $80,000, with the expectation of reliability, safety, and premium quality consistent with the BMW brand. In October 2025, while my wife was driving with my son in the vehicle, the hybrid component safety box failed without warning, causing the vehicle to stall on the roadway. This created a dangerous situation for my family. The vehicle was towed to the dealership, r…”
NHTSA complaint #11716132, 2026

Suspension 2

“My relatively brand new BMW X5 with only 7,500 miles was parked in an enclosed parking garage with valet service. The car only had its warranty service about 7 weeks ago and was in fine condition. There were no issues with the suspension or steering. There was no accident and the car has never gone over a hard bump or pothole. The lower right front control arm snapped cleanly as if from metal fatigue as a valet attempted to retrieve my car. The car was rendered inoperable, and thankfully this accident did not occur on the road. The car was towed to the dealership where they informed me…”
NHTSA complaint #11563179, 2023

“Received the vehicle less than a week ago, rear right damper/shocks need replacement.”
NHTSA complaint #11457409, 2022

Tires 2 1 crash

“The Pirelli P-Zero tires that came factory equipped on my 2022 BMW X5 have experienced 3 separate sidewall failures in less than the first 20,000 miles on the vehicle. The tire sizes are staggered, 275/40r21front and 315/35r21 rear. The first instance occurred on 07/26/2022, traveling down the interstate, when both passenger side run flat tires blew out the sidewalls at approximately 15,000 miles. The sidewalls blew out to a point that the “run flat” functionality of the tire was compromised, requiring BMW to tow the vehicle to the nearest BMW dealership. At the time of the failure, a alert im…”
NHTSA complaint #11488537, 2022 · crash

“The front Continental PremiumContact 6 tires, size 275/35ZR22, DOT [XXX] , developed abnormal and premature tread/shoulder failure. The condition included splitting, tearing, separation along the shoulder area, and exposed internal cords. I first raised concerns about the tire condition at about 20,000 miles. An alignment was performed at 20,142 miles, but the condition later worsened. One of the front tires deteriorated while the vehicle was being driven, creating a serious safety risk. The condition was documented with photographs and dashcam evidence. The vehicle was not safely drivable on…”
NHTSA complaint #11726969, 2023

Wheels 2

“I was driving the car on the middle lane on Northern State Parkway (Long Island, NY) West bound about 55mph. Near exit 26 suddenly my car was automatically moving towards to the right, steering wheel and brake were not working, car was completely out of control, it crossed the right lane and went out of the highway and suddenly stuck in the bushes and stopped. Luckily, there was no car on the right lane at that time. I did not hit anyone and no car hit me. Call automatically went to the police from my car. In short time police came and I came out of the car and found that left rear wheel broke…”
NHTSA complaint #11706977, 2025

“My relatively brand new BMW X5 with only 7,500 miles was parked in an enclosed parking garage with valet service. The car only had its warranty service about 7 weeks ago and was in fine condition. There were no issues with the suspension or steering. There was no accident and the car has never gone over a hard bump or pothole. The lower right front control arm snapped cleanly as if from metal fatigue as a valet attempted to retrieve my car. The car was rendered inoperable, and thankfully this accident did not occur on the road. The car was towed to the dealership where they informed me…”
NHTSA complaint #11563179, 2023

Air Bags 1 1 crash

“I was pulling into a parking spot. I was riding slowly into the correct position. Immediately the car went into full acceleration. Knocked the parked car in front about 8 feet, turned and knocked another car on the side. I stood on the breaks, it went another 10 feet and engine stopped. I never heard this level of acceleration of engine ever before. The airbags for me and my passenger did not open. I think this spurious acceleration is a control system defect.”
NHTSA complaint #11561575, 2023 · crash

Seat Belts 1

“When fully extended, the seatbelt will occasionally twist or fold as it is being retracted, sometimes causing the belt to be stuck or jammed in the retractor and rendering the seatbelt inoperable and in need of repair. BMW considers this an issue caused by "outside influence" (not a manufacturer defect) that is not covered under warranty repair, even if this issue occurs during normal operation of the seatbelt.”
NHTSA complaint #11695356, 2025

Structure 1 1 injury

“Sunroof unexpected exploded. No external interfaces (rocks or debris or weather) radio off sunscreen open sunroof closed. Speed was approximately 30 mph. Took car to dealership and was told sunroof don't just explode something had to hit it. They mentioned nothing about the issues with these sunroof, complaints or investigations that has done.”
NHTSA complaint #11581138, 2024 · 1 injury(ies)

Visibility/Wiper 1

“Electrical-soy covered wires causes rodents to chew wires causing electrical defaults and faulty control. Windshield - Minor chips causing massive cracks - happened twice in a 2 week time frame. After it was replaced. Cracked again”
NHTSA complaint #11706187, 2025