2021 Toyota 4Runner Problems & Owner Complaints

Steering 12

“I just had the tires road force balanced on a haweka with lug-centric balance, and the steering wheel persists shaking from 55-65 mph. From what I have seen is this is a design flaw on this generation of 4 runners called the shimmy. For a newer vehicle this is not only dangerous, but unacceptable to not be considered for a recall when it is this widespread.”
NHTSA complaint #11741081, 2026

“I have a Toyota 4runner 2021. I'm actually presenting steering wheel shake and a feeling of unstable suspension issues in the front end during highway speeds more than 60 MPH. I when to the dealership and they align and balance the tires. But problem still happens. They said that not problem has been found when they verified the vehicle but they noticed the issue.”
NHTSA complaint #11531153, 2023

“I purchased the vehicle from a Dealer. During a test drive I noticed a shake in the steering wheel that represented a wheel balance issue. The dealership acknowledged that, according to their techs that it was a wheel issue. A new set of tires was ordered mounted and balanced. I have been dealing with the issue of sometimes excessive steering wheel shake and a feeling of unstable suspension issues in the front end during highway speeds of 60-70 MPH. In researching this model of Toyota it appears this is a well documented problem that has not been addressed by Toyota.”
NHTSA complaint #11521332, 2023

Suspension 10

“TRD PRO MODEL Clunk at low speeds. FOX shocks on TRD PRO make clunking sound at low speeds. Toyota replaced 3 shocks under warranty. The 3rd one they charged me labor but covered the shock. Car has highway miles and very little time spent off road as I live in NY. As of today clunking is back in full force. Seems to be an ongoing problem if you google clunking fox shocks Toyota TRD 4Runner.”
NHTSA complaint #11573925, 2024

“The contact owns a 2021 Toyota 4Runner. The contact received notification of NHTSA Campaign Number: 23E051000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The VIN was not available.”
NHTSA complaint #11567027, 2024

“I purchased the vehicle from a Dealer. During a test drive I noticed a shake in the steering wheel that represented a wheel balance issue. The dealership acknowledged that, according to their techs that it was a wheel issue. A new set of tires was ordered mounted and balanced. I have been dealing with the issue of sometimes excessive steering wheel shake and a feeling of unstable suspension issues in the front end during highway speeds of 60-70 MPH. In researching this model of Toyota it appears this is a well documented problem that has not been addressed by Toyota.”
NHTSA complaint #11521332, 2023

Service Brakes 6 2 crash 1 injury

“was going to work on rt 80 east had cruise control on and was getting off exit 45 in new jersey to get bus into manhattan at approx 430 amwhile getting off highway stepped on brakes pedal went to floor tried pumping nothing happened nor did criuise control disengage or collision warning come on a total collapse of system had this car for approx 1 month purchased used at paramus mercedes benz took this vehicle to my mechanic for a full inpection everything was good vehicle had approx 22000 miles on it at purchase lost all control and crashed going off roadway and sliding down bridge abuttment…”
NHTSA complaint #11505501, 2023 · crash · 1 injury(ies)

“While pulling this vehicle in to my garage about halfway in the brake pedal went to the floor and the vehicle hit a bench on the opposite side of the entrance. After pumping the brakes after waiting about 10 minutes they seemed to work normally. I backed the vehicle out of the garage and saw NO fluid under the vehicle. The next morning the vehicle was towed the the dealer collision shop and then taken to the service department at the dealer. This problem; ,after almost 2 months was never solved....corporate offices checked the data recorder...no conclusions.....and implied this problem did…”
NHTSA complaint #11568310, 2023 · crash

“Today while I was driving home from work, in a snow storm, suddenly a low braking power notification and ABS malfunction popped up on my console with loud beeping and my brakes completely stopped working. In order to avoid hitting the car in front of me I had to swerve to the shoulder and come to a stop.”
NHTSA complaint #11722616, 2026

Wheels 4

“Bought the vehicle brand new and have been dealing with a steering wheel/vehicle shake ever since. The vehicle feels out of control around 55-65mph(like death wobble) and the ride is rough at any speed over 50mph. This has been a serious issue on the highway with instances of crossing lanes because of lack of control over steering. No warning lights have ever come on. Been to the dealership many times complaining about the issue just to be told that the "problem can't be replicated". I have taken it to several tire shops as well to have the wheels/tires balanced but nothing seems to help. I ev…”
NHTSA complaint #11481939, 2021

“Steering wheel shimmy and shake from around 55-63mph. Intermittently happens but is very well documented across forums. This affects 4runners that are brand new, and there is no clear answer to a fix.”
NHTSA complaint #11418568, 2021

“I BOUGHT A 2021 4RUNNER LATE APRIL OF 2021. I REPORTED AND SCHEDULED AN APPOINTMENT FOR A BALANCE CHECK. THIS DIDN'T SEEM TO FIX THE PROBLEM. WHILE THEY WHERE IN THE PROCESS OF BALANCING THE TECH BROKE 2 CENTER CAPS. I WILL SETTING UP AN APPOINTMENT TO HAVE THE DEALERSHIP RECHECK AND ALIGNMENT. I'VE READ REPORTS WHERE THIS HAS BEEN A PROBLEM BEFORE WITH A LOT OF 4 RUNNERS. I'M DISAPPOINTED WITH THE CUSTOMER SERVICE AS WELL THERE. PLEASE HELP ME RESOLVE THIS PROBLEM. I REALLY LOVE THE VEHICLE BUT AT 60-65MPH THE STEERING WHEEL SHAKES AND THE 4RUNNER WANTS TO PULL TO THE RIGHT.”
NHTSA complaint #11415750, 2021

Electrical System 3 1 fire

“On 3/30/21 it was discovered that my 2021 4runner with 5500 miles caught fire while parked in my enclosed garage. This event happened while my family and I were sleeping. The fire was discovered @5am at which time the fire department was contacted. The fire was contained to the garage. The vehicle was a total loss and was determined to be the source of the fire that destroyed all of the contents in my garage and significantly damaged the garage structure resulting in a rebuild. The fire department performed an initial investigation, a 3rd party fire investigator performed an investigati…”
NHTSA complaint #11425082, 2021 · fire

“Saturday morning July 12th after starting my vehicle, a warning was presented “SRS AIRBAG SYSTEM MALFUNCTION”. I immediately took it to the dealership where they ran diagnostics. The service advisor admitted he nor his mechanic had ever seen anything like that before. They were unable to detect the issue that day. We planned to return the vehicle Thursday July 17. I dropped it off at 10am and never heard from the dealership again that day. Friday, July 18th I contacted the service advisor around 10 am to get an update in which he said they were looking into it. Friday afternoon, I received a c…”
NHTSA complaint #11674658, 2025

“Several door lock actuators have prematurely failed. The first to do so was front passenger door in summer 2024; front driver door lock failed a few months after. Most recently, approximately 4 months ago, the lock actuator for liftgate failed. This poses safety hazard in easily exiting vehicle and/or entering it if in dangerous situation. I have been communicating with local Toyota dealership for months about repairing these defective items, They have acknowledged awareness of an issue with the actuators, but have offered no help. I have read there is a class action lawsuit pending about this…”
NHTSA complaint #11702645, 2024

Exterior Lighting 3

“The interior of both headlights have the interior coating peeling in the first 20k miles”
NHTSA complaint #11745613, 2026

“As the vehicle was traveling on a highway at 35 mph the vehicle shut off electronically three times and powered itself back on after 15 seconds or so of continuous cruising on the highway. Unable to accelerate or control the vehicle while the electronic component shut off in the vehicle. Three days later, a series of warning lights and check engine lights turned on, which has occurred 6 other times, and has been brought to local Toyota dealer multiple times (over six times) and no fix has been conducted to repair the vehicle other than resetting the vehicles ECU. When all of the warning lights…”
NHTSA complaint #11575725, 2024

“When carrying cargo, the cutoff of the LED low beam headlamps is shifted upward blinding on coming traffic and dazzling other drivers. This requires the driver to manually adjust the angle of headlight projection under the hood of the vehicle, as there is not automatic system to do so, or even a manual system inside the vehicle. As a result, it’s likely few drivers will do this. Also, it is not possible to manually adjust the headlamps every time the weight in the vehicle shifts. LEDs are particularly bright and affect oncoming traffic. If they are not perfectly aligned at least 50% of the onc…”
NHTSA complaint #11435203, 2021

Back Over Prevention 2 1 crash

“Rear backup camera has been failing or intermittently working, it is available for insp[ection upon request. This has created a situation upon reversing in driveway where I expect it to be on and dont see a vehicle or trailer behind me. I have hit a parked car because I was expecting it to work as I check rearview mirrors. This is now a habit and I did not realize it wasn't working at the time until i collided with the vehicle. The dealership will not confirm it or inspect it unless payment is rendered. No one has inspected it except for Virginia. Which I am unsure that is even something they…”
NHTSA complaint #11707218, 2025 · crash

“My backup camera does not work consistently. It will sometimes come on and show objects behind me; other times it is a black screen. I have read where Toyota models from 2022 to newer, but not including the 4 Runner, are having major issues with the back up camera and are under recall. I believe this recall should include the Toyota 4 Runner, as mine seems to be having issues which affect my safety and others. I called the nearest Toyota dealership to verify if my car was under recall and they said no. I have not taken the vehicle to be inspected by the dealership. This issue started a…”
NHTSA complaint #11712755, 2025

Forward Collision Avoidance 2 1 crash 1 injury

“was going to work on rt 80 east had cruise control on and was getting off exit 45 in new jersey to get bus into manhattan at approx 430 amwhile getting off highway stepped on brakes pedal went to floor tried pumping nothing happened nor did criuise control disengage or collision warning come on a total collapse of system had this car for approx 1 month purchased used at paramus mercedes benz took this vehicle to my mechanic for a full inpection everything was good vehicle had approx 22000 miles on it at purchase lost all control and crashed going off roadway and sliding down bridge abuttment…”
NHTSA complaint #11505501, 2023 · crash · 1 injury(ies)

“WHILE DRIVING IN A SNOWSTORM ON AN INTERSTATE HIGHWAY AT NIGHT ON 1/25/2021, TWO IMPORTANT SAFETY SYSTEMS FAILED DUE TO ICE AND SNOW BUILDUP ON THE VEHICLE. FAILURE 1: THE PRE COLLISION SYSTEM (PCS) WARNING LIGHT ILLUMINATED INDICATING TEMPORARY FAILURE OF THE PCS SYSTEM (SEE PHOTO 1). THIS WAS DUE TO ICE AND SNOW BUILDUP ON THE FORWARD SENSOR, LOCATED ON THE FRONT GRILLE (SEE PHOTO 2). PROBLEM COULD ONLY BE RECTIFIED BY STOPPING AND PHYSICALLY REMOVING THE ICE BUILDUP, AS REFERENCED IN THE TOYOTA OWNER'S MANUAL, PAGE 252. I RECOMMEND THE SENSOR BE RELOCATED IN FRONT OF THE REAR VIEW MIRROR HI…”
NHTSA complaint #11390053, 2021

Unknown Or Other 2 1 fire

“On 3/30/21 it was discovered that my 2021 4runner with 5500 miles caught fire while parked in my enclosed garage. This event happened while my family and I were sleeping. The fire was discovered @5am at which time the fire department was contacted. The fire was contained to the garage. The vehicle was a total loss and was determined to be the source of the fire that destroyed all of the contents in my garage and significantly damaged the garage structure resulting in a rebuild. The fire department performed an initial investigation, a 3rd party fire investigator performed an investigati…”
NHTSA complaint #11425082, 2021 · fire

“Steering wheel shimmy and shake from around 55-63mph. Intermittently happens but is very well documented across forums. This affects 4runners that are brand new, and there is no clear answer to a fix.”
NHTSA complaint #11418568, 2021

Visibility/Wiper 2

“I was driving my new car with less than 500 miles on a highway with no other cars around and nothing overhead. It sounded like a gun went off then I could hear the glass falling sliding around on the sunroof shade. The glass was blown outward proving nothing fell and broke it. A Toyota dealers is replacing the sunroof but refuse to accept responsibility and let warranty pay. My 2 year old daughter was in the cover and I’m so thankful I had the sun roof shade closed because glass would have been sprayed over all of us.”
NHTSA complaint #11429331, 2021

“WHILE DRIVING IN A SNOWSTORM ON AN INTERSTATE HIGHWAY AT NIGHT ON 1/25/2021, TWO IMPORTANT SAFETY SYSTEMS FAILED DUE TO ICE AND SNOW BUILDUP ON THE VEHICLE. FAILURE 1: THE PRE COLLISION SYSTEM (PCS) WARNING LIGHT ILLUMINATED INDICATING TEMPORARY FAILURE OF THE PCS SYSTEM (SEE PHOTO 1). THIS WAS DUE TO ICE AND SNOW BUILDUP ON THE FORWARD SENSOR, LOCATED ON THE FRONT GRILLE (SEE PHOTO 2). PROBLEM COULD ONLY BE RECTIFIED BY STOPPING AND PHYSICALLY REMOVING THE ICE BUILDUP, AS REFERENCED IN THE TOYOTA OWNER'S MANUAL, PAGE 252. I RECOMMEND THE SENSOR BE RELOCATED IN FRONT OF THE REAR VIEW MIRROR HI…”
NHTSA complaint #11390053, 2021

Air Bags 1

“Saturday morning July 12th after starting my vehicle, a warning was presented “SRS AIRBAG SYSTEM MALFUNCTION”. I immediately took it to the dealership where they ran diagnostics. The service advisor admitted he nor his mechanic had ever seen anything like that before. They were unable to detect the issue that day. We planned to return the vehicle Thursday July 17. I dropped it off at 10am and never heard from the dealership again that day. Friday, July 18th I contacted the service advisor around 10 am to get an update in which he said they were looking into it. Friday afternoon, I received a c…”
NHTSA complaint #11674658, 2025

Fuel/Propulsion System 1

“Vehicle was diagnosed from a mechanic with no fuel pressure due to not starting. Vehicle has approximately 135,000 miles and had no warnings or indications of problem. It appears when VIN was ran on gov. recall that Honda had issues with fuel pump. Vehicle will be inspected by Toyota dealer.”
NHTSA complaint #11704362, 2025

Power Train 1

“As the vehicle was traveling on a highway at 35 mph the vehicle shut off electronically three times and powered itself back on after 15 seconds or so of continuous cruising on the highway. Unable to accelerate or control the vehicle while the electronic component shut off in the vehicle. Three days later, a series of warning lights and check engine lights turned on, which has occurred 6 other times, and has been brought to local Toyota dealer multiple times (over six times) and no fix has been conducted to repair the vehicle other than resetting the vehicles ECU. When all of the warning lights…”
NHTSA complaint #11575725, 2024

Seats 1

“Saturday morning July 12th after starting my vehicle, a warning was presented “SRS AIRBAG SYSTEM MALFUNCTION”. I immediately took it to the dealership where they ran diagnostics. The service advisor admitted he nor his mechanic had ever seen anything like that before. They were unable to detect the issue that day. We planned to return the vehicle Thursday July 17. I dropped it off at 10am and never heard from the dealership again that day. Friday, July 18th I contacted the service advisor around 10 am to get an update in which he said they were looking into it. Friday afternoon, I received a c…”
NHTSA complaint #11674658, 2025

Tires 1

“Yokohama 245/60r20 Geolander G96 that came with my brand new 2021 Toyota 4Runner Limited I purchased in December 2020. Over the last several weeks every 7 to 10 days I have needed to put air in all 4 tires. Then I was driving on a smooth paved street arriving at work my low pressure warning light came on. I got out and had a flat tire. I found the inner sidewall failed at only 28,000 miles. I didn’t hit anything on the road, or hit a curb etc. just normal driving on paved roads. Putting on the spare I took my 4Runner to the Toyota dealership a few miles away. The service technician at our…”
NHTSA complaint #11494264, 2022

Vehicle Speed Control 1 1 crash 1 injury

“was going to work on rt 80 east had cruise control on and was getting off exit 45 in new jersey to get bus into manhattan at approx 430 amwhile getting off highway stepped on brakes pedal went to floor tried pumping nothing happened nor did criuise control disengage or collision warning come on a total collapse of system had this car for approx 1 month purchased used at paramus mercedes benz took this vehicle to my mechanic for a full inpection everything was good vehicle had approx 22000 miles on it at purchase lost all control and crashed going off roadway and sliding down bridge abuttment…”
NHTSA complaint #11505501, 2023 · crash · 1 injury(ies)

Visibility 1

“The contact owns a 2021 Toyota 4Runner. The contact stated while driving approximately 70 MPH, the sunroof exploded, sending glass inside the cabin of the vehicle. The vehicle was taken to a local dealer where it was diagnosed with needing the sunroof to be replaced however, the vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 2,800.”
NHTSA complaint #11448221, 2022