2021 Hyundai Venue Problems & Owner Complaints

Unknown Or Other 13 1 crash

“My daughter was driving the car and about to go around a turn when she says her steering locked up and she ran over a curb on the opposite side of the road, popping two tires. She was going slow enough at the time that there were no injuries, only damage to the car. We told the dealership about the incident and had it towed to the dealership. The dealership did not thoroughly address the problem. When I took the car from the dealership I tried to jiggle the keys as I was driving. I had this problem with a Chrysler years ago. If the key was bumped while driving the power would shut off and the…”
NHTSA complaint #11439004, 2021 · crash

“My vehicle is experiencing engine challenges. My check engine light has been on for more that half of this year. I took my car to get a diagnostic , and it was returned reported as normal however the check engine light re-appeared. My car make a noise and does not accelerate properly. My driver door is missing a handle, there was never a handle, the screws to show a handle was placed originally, and one of my seat belts is not attached properly causing my back seats which can go down engage in frequent friction in order to realize seats down. My car is well under 100,000, and it would be com…”
NHTSA complaint #11698372, 2025

“Horn doesn’t work majority of the time and the stereo works some day and I have already took this problem with the radio .”
NHTSA complaint #11631743, 2024

Electrical System 10

“Horn doesn’t work majority of the time and the stereo works some day and I have already took this problem with the radio .”
NHTSA complaint #11631743, 2024

“This is a follow up to # 11560029, submitted 12/13/2023. On 12/14/2023, dealership updated the display software that I also previously updated on my own. Dealership unable to update navigation software because my car doesn't have navigation installed. Back up camera issue still persists with camera remaining on in neutral and drive as software update did nothing to correct the issue.”
NHTSA complaint #11560797, 2023

“The backup camera stays on even in neutral and drive mode. In reverse the guide lines are present, however they are not present when in drive or neutral but the camera remains on. This is a safety hazard because it is very distracting to drive forward with live video on the 8" screen. I believe this is also illegal in my state when my teen is driving the car as state law does not permit drivers age 16-18 to use any hands-free devices when driving. I'm sure this includes live video being displayed even if it is the backup camera. Dealership reproduced the problem. I also have video of backup…”
NHTSA complaint #11560029, 2023

Seat Belts 5

“My vehicle is experiencing engine challenges. My check engine light has been on for more that half of this year. I took my car to get a diagnostic , and it was returned reported as normal however the check engine light re-appeared. My car make a noise and does not accelerate properly. My driver door is missing a handle, there was never a handle, the screws to show a handle was placed originally, and one of my seat belts is not attached properly causing my back seats which can go down engage in frequent friction in order to realize seats down. My car is well under 100,000, and it would be com…”
NHTSA complaint #11698372, 2025

“My car honk is constantly. Not working since.i.puchase the vehicle my passenger seat belt.lighr is always ringing even when seat is empty. My lane assist while on cause wheel to shift while driving. My gas tank used to hold up.to 420 Gallo s for a fill up. Now only hold up to 350miles.for fillup.fill up. While Turing on highway vechile wants to crash into wall by itself.”
NHTSA complaint #11587645, 2024

“The seat belt light comes on continually on my new Kia. I've been advised there is a safety recall on the seat belt system / defect and received a letter regarding it. I've contacted the dealer several times (3 times) and they always state there is a "nationwide back order" on the parts. Since this is a safety item I believe they need to expedite the correct repair with pressure from your organization!”
NHTSA complaint #11495156, 2022

Engine 3

“My vehicle is experiencing engine challenges. My check engine light has been on for more that half of this year. I took my car to get a diagnostic , and it was returned reported as normal however the check engine light re-appeared. My car make a noise and does not accelerate properly. My driver door is missing a handle, there was never a handle, the screws to show a handle was placed originally, and one of my seat belts is not attached properly causing my back seats which can go down engage in frequent friction in order to realize seats down. My car is well under 100,000, and it would be com…”
NHTSA complaint #11698372, 2025

“Loss of drive power and rough idle. Intermittent no start due to voltage drop. Suspected shorted egr valve causing multiple parts on the same circut to go bad. Brought the car to dealer for the 6th time due to loss of power while driving and rough idle. Asked for a diagnostic of the egr valve due to matching symptoms to the egr recall of the 2024 venue which is the same part number installed in my vehicle. Was informed they can't get it covered under warranty without a code present even if it was faulty. Was sent on my way with a dangerously running car. The egr valve is actuating when not c…”
NHTSA complaint #11616030, 2024

“My 2021 Hyundai venue at or around 43,000 miles, certified pre owned, and bought January 2024 while at a gas station parking lot. Started my vehicle and put it in reverse to leave gas station began smoking, as I put it back in drive to get out of traffic was a loud noise and I immediately stopped turned off the car. Found two parts from my engine on the ground in the parking lot. Was towed to Bentley Hyundai dealership in Huntsville, Al. This happened on [XXX]. On or about 7/29/2024 Bentley Hyundai did a diagnostic and I was told I need an engine replacement, Hyundai approved the engine replac…”
NHTSA complaint #11607815, 2024

Back Over Prevention 2

“This is a follow up to # 11560029, submitted 12/13/2023. On 12/14/2023, dealership updated the display software that I also previously updated on my own. Dealership unable to update navigation software because my car doesn't have navigation installed. Back up camera issue still persists with camera remaining on in neutral and drive as software update did nothing to correct the issue.”
NHTSA complaint #11560797, 2023

“The backup camera stays on even in neutral and drive mode. In reverse the guide lines are present, however they are not present when in drive or neutral but the camera remains on. This is a safety hazard because it is very distracting to drive forward with live video on the 8" screen. I believe this is also illegal in my state when my teen is driving the car as state law does not permit drivers age 16-18 to use any hands-free devices when driving. I'm sure this includes live video being displayed even if it is the backup camera. Dealership reproduced the problem. I also have video of backup…”
NHTSA complaint #11560029, 2023

Fuel/Propulsion System 2

“Loss of drive power and rough idle. Intermittent no start due to voltage drop. Suspected shorted egr valve causing multiple parts on the same circut to go bad. Brought the car to dealer for the 6th time due to loss of power while driving and rough idle. Asked for a diagnostic of the egr valve due to matching symptoms to the egr recall of the 2024 venue which is the same part number installed in my vehicle. Was informed they can't get it covered under warranty without a code present even if it was faulty. Was sent on my way with a dangerously running car. The egr valve is actuating when not c…”
NHTSA complaint #11616030, 2024

“My car honk is constantly. Not working since.i.puchase the vehicle my passenger seat belt.lighr is always ringing even when seat is empty. My lane assist while on cause wheel to shift while driving. My gas tank used to hold up.to 420 Gallo s for a fill up. Now only hold up to 350miles.for fillup.fill up. While Turing on highway vechile wants to crash into wall by itself.”
NHTSA complaint #11587645, 2024

Power Train 2

“My 2021 Hyundai venue at or around 43,000 miles, certified pre owned, and bought January 2024 while at a gas station parking lot. Started my vehicle and put it in reverse to leave gas station began smoking, as I put it back in drive to get out of traffic was a loud noise and I immediately stopped turned off the car. Found two parts from my engine on the ground in the parking lot. Was towed to Bentley Hyundai dealership in Huntsville, Al. This happened on [XXX]. On or about 7/29/2024 Bentley Hyundai did a diagnostic and I was told I need an engine replacement, Hyundai approved the engine replac…”
NHTSA complaint #11607815, 2024

“Lost all acceleration and car started bucking while making a a left through oncoming traffic narrowly avoiding getting t boned on passenger side of vehicle with my child on that side of vehicle. No check engine light or codes during or after incident. Even though the car was now not idling correctly. had car towed to dealer for the fifth time and they reprogrammed the transmission for the third time. They called to tell me it was ready for pick up. I refused and asked that they diagnose the issue since it has become dangerous to drive the vehicle. They drove the car looking at live data and…”
NHTSA complaint #11598743, 2024

Service Brakes 2

“Last week I was driving my daughter’s Venue and the brakes became hard. Crunching noises. I suspected I had dropped my water bottle and perhaps it rolled under the brake pedal. It was hard to depress I heard the same crunching noises as I tried to use the brakes. Drove home 1.5 miles slowly and it continued to occur all the way. I had it towed to the dealer. Been there a week and they cannot replicate it. I mentioned I had an oil change 48 hours earlier. They said the oil had been over filled which they corrected. I contacted Jiffy Lube and they took exception to this. Idk what to do. I…”
NHTSA complaint #11672906, 2025

“The contact owns a 2021 Hyundai Venue. The contact stated while driving at various speeds and attempting to depress the brake pedal, the pedal would travel to the floorboard. Additionally, there was an abnormal vibration in the pedal. The contact stated that the stability control warning light was illuminated. The vehicle was not taken to a local dealer to be inspected. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 23,000.”
NHTSA complaint #11445633, 2021

Steering 2

“The contact owns a 2021 Hyundai Venue. The contact stated that while driving at an undisclosed speed, he made a left turn, and the steering wheel became firm and difficult to maneuver. The contact then stated that the electronic power steering warning light and the safety and steering features warning lights illuminated. The contact was able to navigate the vehicle off the road safely. The vehicle was then towed to the dealer where it was diagnosed that the ECU (Electronic Control Module) failed and needed to be replaced. The vehicle had not yet been repaired. The manufacturer was notified of…”
NHTSA complaint #11528474, 2023

“The ignition failed me as a customer. Vehicle was stolen outside my residence. No keys were left in vehicle. This is very dangerous and high risk especially due to rise in crime rates of car jacking. My vehicle has been recovered and in the dealership collision center since March 30, 2023. My vehicle has never been in any accidents, with the exception of this thief. Not quite sure of the outcome of the manufacture, highway traffic center nor dealership.The information that I’ve gathered is a lot of Hyundai and Kia vehicles are being stolen due to a leaked video on how to steal these brand of c…”
NHTSA complaint #11518408, 2023

Exterior Lighting 1

“I purchased this vehicle on 7/25/2021 and didn't drive it at night until 6 days later. When I turned on the headlights, I was shocked to find that they only illuminate a very small portion of the road, hindering my ability to see traffic in front of me, or anything else that may be on the road beyond a few feet. It's as if I'm driving in a dark tunnel, and also cannot see the side of the road. If a deer or other animal or person suddenly ran into the road, I would have no reaction time. I immediately filed a claim with Hyundai, and three months later I heard back saying they deny that anythin…”
NHTSA complaint #11438573, 2021

Forward Collision Avoidance 1

“Cruise control system failure. Safety at risk due to sudden un-commanded full acceleration to 180% of speed while on cruise control. Problem is reproducible - see txt and video attached. Unknown if inspected but it was reported to enterprise renta car upon return april/16/2022. no warning lights lamps audio warnings or anything.”
NHTSA complaint #11461037, 2022

Seats 1

“My car honk is constantly. Not working since.i.puchase the vehicle my passenger seat belt.lighr is always ringing even when seat is empty. My lane assist while on cause wheel to shift while driving. My gas tank used to hold up.to 420 Gallo s for a fill up. Now only hold up to 350miles.for fillup.fill up. While Turing on highway vechile wants to crash into wall by itself.”
NHTSA complaint #11587645, 2024

Vehicle Speed Control 1

“Loss of drive power and rough idle. Intermittent no start due to voltage drop. Suspected shorted egr valve causing multiple parts on the same circut to go bad. Brought the car to dealer for the 6th time due to loss of power while driving and rough idle. Asked for a diagnostic of the egr valve due to matching symptoms to the egr recall of the 2024 venue which is the same part number installed in my vehicle. Was informed they can't get it covered under warranty without a code present even if it was faulty. Was sent on my way with a dangerously running car. The egr valve is actuating when not c…”
NHTSA complaint #11616030, 2024