2020 Subaru Forester Problems & Owner Complaints

Visibility/Wiper 252

“As I was driving my 2020 Subaru Forester a cracked suddenly appeared across the driver side of the windshield, possibly from a small pebble. The sunlight reflection off the crack sent blinding sunlight into my eyes which nearly caused a collision with the car stopped in front of me. I now have another crack that started from the other side making my car unsafe to drive. Both cracks continue to grow across the windshield, not sure if summertime temps make it worse. I spoke with the dealer and they have quoted thousands of dollars to replace the windshield and since the car has over 100,000…”
NHTSA complaint #11677565, 2025

“The head unit suddenly stopped working. It unfortunately isn’t covered Under warranty. The screen consistently turns on and off.”
NHTSA complaint #11614522, 2024

“In a three year period I have had to replace my windshield for cracks causing visibility issues. Each of these cracks have appeared for no apparent reason.”
NHTSA complaint #11589926, 2024

Unknown Or Other 106 4 crash 2 fire

“Collided with a deer that was running across the freeway. Driving legal speed. Impact to front driver's side. Impact seemed relatively minor. No passenger injury. Odd that the airbags didn't deploy. Able to coast to the shoulder. Steam coming from radiator. That dissipated quickly. Had my sister call 911. Took pics of the front as well as the deer fur stuck to the car. About 2 minutes went by and I returned to the front to assess the extent of the damage. Car totaled. As I was assessing, I noted flames starting at the engine compartment firewall, almost directly centered between right and left…”
NHTSA complaint #11593235, 2024 · crash · fire

“We hit a deer, front-end impact, then our Forester started on fire and completely burned up. The airbags did not deploy, we were not injured but the car is a complete loss.”
NHTSA complaint #11521521, 2023 · crash · fire

“When I applied the brake ,the vehicle suddenly accelerated and smashed into my garage”
NHTSA complaint #11523193, 2023 · crash

Electrical System 99 1 crash 1 fire 1 injury

“WHEN DRIVING THE DRIVER HEATED SEAT PUTS OUT LOW HEAT EVEN IF THE SWITCH IS IN THE OFF POSITION. AT 15 MINUTES SITTING, HEAT CAN BE FELT ON THE BUTTOCKS SKIN AND CAUSED MINOR SKIN BURN AT AROUND 30 MINUTES.”
NHTSA complaint #11292191, 2019 · 1 injury(ies)

“Daughter was driving vehicle on the morning of September 15, 2023, when smoke came from under hood. Immediately pulled over and engine was engulfed in flames. Got out of vehicle and moved a safe distance away as glass started to break and fire department arrived on scene. Picked up vehicle on September 12, 2023, after having the thermal control valve replaced (warranty) but after doing research there are other components that also had to be replaced (fuel line, etc) as part of this repair. Noticed there have been other vehicles with recall due to thermal control valve just nothing on the Subar…”
NHTSA complaint #11548980, 2023 · fire

“I was in a parking lot at the time driving very slowly to pick a spot. When I went to turn right into the spot my car accelerated at an alarming speed. I had not control over it as it kept turning. It hit the car parked in front of my space pushing it and went on to hit the car parked to the right damaging both the front left and right sides of my vehicle and the 2 parked cars before coming to a stop. Fortunately it was 9am and not very crowded, there were no passengers in both vehicles and no one walking in between or by the cars which could have been tragic. I was wearing a seatbelt. The pol…”
NHTSA complaint #11429611, 2021 · crash

Engine 74 2 crash 3 fire

“At one year old this vehicle was involved in a frontal collision with a deer and immediately upon impact burst into flames. The fire breached the firewall between the engine compartment and passenger compartment within less then a minute. Within 2 minutes the engine compartment and front seat area was completely engulfed in flames and within 3 minutes the entire vehicle was engulfed. It appears the fire started as the fuel shut-off system that is supposed to stop the fuel from flowing once the airbags are deployed failed. This put the occupants of this vehicle and any others had this been a co…”
NHTSA complaint #11434211, 2021 · crash · fire

“The contact owns a 2020 Subaru Forester. The contact stated while driving at 60 MPH, a deer jumped in the roadway causing damage to the front driver-side engine compartment. No air bags had deployed. The contact had managed to pull onto the side of the road. The contact stated she and the front passenger exited the vehicle safely when shortly afterward a fire started in the front driver-side engine compartment. No injury was sustained. A police report was filed but was unavailable. The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The vehicle was towed to a tow…”
NHTSA complaint #11593129, 2024 · fire

“Daughter was driving vehicle on the morning of September 15, 2023, when smoke came from under hood. Immediately pulled over and engine was engulfed in flames. Got out of vehicle and moved a safe distance away as glass started to break and fire department arrived on scene. Picked up vehicle on September 12, 2023, after having the thermal control valve replaced (warranty) but after doing research there are other components that also had to be replaced (fuel line, etc) as part of this repair. Noticed there have been other vehicles with recall due to thermal control valve just nothing on the Subar…”
NHTSA complaint #11548980, 2023 · fire

Visibility 49

“The contact owns a 2020 Subaru Forester. The contact stated while driving approximately 40 MPH, the contact became aware of a 7-inch crack at the bottom of the windshield near the driver’s side pillar running horizontally. The contact stated that there was no impact on the windshield to cause the crack. The vehicle had not been taken to a local dealer or independent mechanic to be inspected. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 45,000.”
NHTSA complaint #11635630, 2025

“The contact owns a 2020 Subaru Forester. The contact stated that while driving 40–45 MPH in the rain, the lower left corner of the front windshield cracked without impact. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 46,000.”
NHTSA complaint #11588830, 2024

“The contact owns a 2020 Subaru Forester. The contact stated while at a complete stop, she noticed that there was a crack in the middle of the windshield. The contact stated that there was no external cause for the failure. The dealer and the manufacturer were notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 21,000.”
NHTSA complaint #11572156, 2024

Forward Collision Avoidance 42 4 crash 1 fire 7 injury

“Eyesight pre-collision braking feature and pre-collision throttle management feature malfunctioned and caused the 2020 Forester to accelerate unexpectedly and lurch forward while I was manually braking and slowing to come to a complete stop behind two other vehicles stopped at a steady red light. See class action lawsuit Weston, et al. v. Subaru of America, Inc., et al. In US District Court Case No. [XXX] which alleges that the vehicle contains certain defects that caused sudden and unintended acceleration without driver input; acceleration while manually braking; and that these defects cre…”
NHTSA complaint #11599272, 2024 · crash · 3 injury(ies)

“2/17/2021 - HONDA ACCORD GOING NORTH ON LYNCHBURG TURNPIKE RAN A STOPLIGHT (GOING ABOUT 30 IN A 25 MPG ZONE) TRYING TO TURN WEST ONTO EAST MAIN ST. IN SALEM, VA ... BOUNCED OPPOSITE CURB, CUT WEST AND SWERVED (OVERSTEER) AND CAME HEAD ON INTO MY STATIONARY 2020 FORESTER. OUR LIGHT HAD JUST TURNED GREEN AND WE WERE ABOUT TO MOVE FORWARD WHEN THE HONDA CAME OUT INTO THE INTERSECTION. MY WIFE WAS DRIVING AND I WAS A PASSENGER. I WAS TAKEN TO ER AND SEEN BY SEVERAL DOCTORS AND AM UNDERGOING PT FOR THE NEXT 5 WEEKS.”
NHTSA complaint #11399587, 2021 · crash · 2 injury(ies)

“Automatic braking system failed and led to a front end collision immediately a fire broke out under the hood and accelerated into the car with in minutes using a tire iron the passenger door was forced opened Air bags deployed (3) and seat belt held”
NHTSA complaint #11455557, 2022 · crash · fire · 1 injury(ies)

Power Train 30 1 crash

“VEHICLE WAS STATIONARY. FOOT ON BRAKE IN PARKING SPOT. THEN VEHICLE ACCELERATED ON ITS OWN.”
NHTSA complaint #11397647, 2021 · crash

“Subaru of America is aware of the problem which impacts several models and model years, see Subaru Service Bulletin 16-132-20R. Transmission slippage and bounce feel during acceleration. Can be strong enough at times to visually see occupants moving with momentum/bounce at times. Could contribute to vehicle not maintaining/reducing/responding to speed control systems, failure of transmission components, stranding occupants, and other similar hazards that come with the mechanical failure of a transmission. Has caused slowing of acceleration which impacted surrounding traffic on a few occasio…”
NHTSA complaint #11610988, 2024

“CHECK ENGINE, FORWARD COLLISION WARNING, FLASHING "S"DRIVE, NO EYESIGHT, AUTOMATIC EMERGENCY BRAKING WARNING LIGHTS, ALL CAME ON AT ONCE AND STAYING ON. POSSIBLE THERMO CONTROL VALVE ISSUE - NEEDS A RECALL!”
NHTSA complaint #11594248, 2024

Vehicle Speed Control 24 12 crash 9 injury

“Eyesight pre-collision braking feature and pre-collision throttle management feature malfunctioned and caused the 2020 Forester to accelerate unexpectedly and lurch forward while I was manually braking and slowing to come to a complete stop behind two other vehicles stopped at a steady red light. See class action lawsuit Weston, et al. v. Subaru of America, Inc., et al. In US District Court Case No. [XXX] which alleges that the vehicle contains certain defects that caused sudden and unintended acceleration without driver input; acceleration while manually braking; and that these defects cre…”
NHTSA complaint #11599272, 2024 · crash · 3 injury(ies)

“Unintentional acceleration. After making right turn, vehicle accelerated for approx 1/2 mile until crashing into wall. Several attempts at braking and trying to shift into neutral did nothing.”
NHTSA complaint #11546528, 2023 · crash · 1 injury(ies)

“The contact owns a 2020 Subaru Forester. The contact stated as she pulled into a parking space, the vehicle inadvertently accelerated forward causing the vehicle to drive into the bank building. The contact stated she depressed the brake pedal, but the vehicle would not stop. The air bags did not deploy. One of the employees suffered minor injuries and a police report was filed. The vehicle was towed to a collision center. The vehicle was not diagnosed. The dealer was contacted, and they stated that the vehicle did not have any recalls. The manufacturer was not contacted. The failure mileage w…”
NHTSA complaint #11477741, 2022 · crash · 1 injury(ies)

Lane Departure 22 1 crash

“I was on cruise control, and it randomly decided to go 81 MPH instead of 50 mph i set it to, it did not respond when I tried to turn off the cruise control, and I ended up crashing into a semi, I survived but my [XXX] daughter died. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”
NHTSA complaint #11652853, 2023 · crash

“I was stopped at a red light and the engine stalled. It read "FOR SAFETY, AUTO RESTART DISABLED". All warning lights on the dashboard lit up. I had to put the car in park and restart it in order to drive. I was honked at and put in a dangerous position. This has happened at least twice now.”
NHTSA complaint #11675358, 2025

“"Check Engine" light along with "Eye Sight" appeared suddenly on Nov. 22, 2024. All safety systems along with cruise control became inoperable. Took car to Subaru dealer and it was confirmed to be the catalytic converter. My VIN is covered under extended warranty, but I was never notified of this. Plus, now repairs are of an emergency nature. Also, I do a lot of driving including on the NJ Turnpike, I-95, etc., and while I am awaiting car to be repaired, I have no safety features to rely on--which was one of the reasons I bought a Subaru. They will not pay for a courtesy car loan. Another issu…”
NHTSA complaint #11628642, 2024

Structure 15 1 crash

“ON THE MORNING OF OCTOBER 1, 2020, I PULLED THE CAR OUT OF MY GARAGE. I WAS THE ONLY OCCUPANT,. THE CAR WAS PARKED FACING THE WALL, ON THE OPPOSITE SIDE OF THE GARAGE DOOR, AND I HAD TO BACK OUT OF THE GARAGE INTO MY DRIVEWAY, PUTTING THE CAR IN REVERSE. I THEN HAD TO TURN RIGHT, INTO MY DRIVEWAY LEADING TO THE STREET. AFTER I SHIFTED THE GEAR FROM REVERSE INTO DRIVE, THE CAR STARTED MOVING FORWARD SPONTANEOUSLY, AND I WAS UNABLE TO STOP IT, NOR STEER THE STEERING WHEEL. MY RIGHT FOOT WAS ON THE BRAKE PEDAL, BUT I WAS UNABLE TO STOP THE VEHICLE. THE BRAKE PEDAL FELT HARD AND WOULD NOT GO D…”
NHTSA complaint #11383225, 2020 · crash

“The contact owns a 2020 Subaru Forester. The contact stated that while driving at 60 MPH, the hood was independently unlatched and opened. The light indicating that the hood was opened illuminated. The contact stated that he pulled to the shoulder of the road and closed the hood. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,000.”
NHTSA complaint #11578432, 2024

“Automated lift gate opened fully, and then immediately closed without warning upon a person who was trying to access the back, nearly causing injury. It is unknown what precisely is failing within the lift gate and it is available for review. The automated lift gate can close on a person unexpectedly potentially causing injury. This has been reproduced as was "fixed" by the dealer but then reappeared only a month later with the same issue. The vehicle was not inspected by anyone but the dealer's service representatives. There was a soft beep emitted as it came down but the behavior was com…”
NHTSA complaint #11631660, 2023

Service Brakes 13 5 crash 1 fire 7 injury

“Eyesight pre-collision braking feature and pre-collision throttle management feature malfunctioned and caused the 2020 Forester to accelerate unexpectedly and lurch forward while I was manually braking and slowing to come to a complete stop behind two other vehicles stopped at a steady red light. See class action lawsuit Weston, et al. v. Subaru of America, Inc., et al. In US District Court Case No. [XXX] which alleges that the vehicle contains certain defects that caused sudden and unintended acceleration without driver input; acceleration while manually braking; and that these defects cre…”
NHTSA complaint #11599272, 2024 · crash · 3 injury(ies)

“Automatic braking system failed and led to a front end collision immediately a fire broke out under the hood and accelerated into the car with in minutes using a tire iron the passenger door was forced opened Air bags deployed (3) and seat belt held”
NHTSA complaint #11455557, 2022 · crash · fire · 1 injury(ies)

“The contact owns a 2020 Subaru Forest. The contact stated that the brake failed. The contact stated that when the driver was reversing the vehicle out of the driveway, the vehicle abruptly accelerated and the driver engaged the brake pedal. However, the brake system failed to bring the vehicle to a stop. The vehicle proceeded and came to a stop when it crashed into a tree and damaged the vehicle taillight, the muffler, and a small window located at the rear passenger door area separated from the vehicle. There were no warning lights before during or after the failure occurred. The driver suffe…”
NHTSA complaint #11435551, 2021 · crash · 1 injury(ies)

Air Bags 11 6 crash 1 fire 5 injury

“2/17/2021 - HONDA ACCORD GOING NORTH ON LYNCHBURG TURNPIKE RAN A STOPLIGHT (GOING ABOUT 30 IN A 25 MPG ZONE) TRYING TO TURN WEST ONTO EAST MAIN ST. IN SALEM, VA ... BOUNCED OPPOSITE CURB, CUT WEST AND SWERVED (OVERSTEER) AND CAME HEAD ON INTO MY STATIONARY 2020 FORESTER. OUR LIGHT HAD JUST TURNED GREEN AND WE WERE ABOUT TO MOVE FORWARD WHEN THE HONDA CAME OUT INTO THE INTERSECTION. MY WIFE WAS DRIVING AND I WAS A PASSENGER. I WAS TAKEN TO ER AND SEEN BY SEVERAL DOCTORS AND AM UNDERGOING PT FOR THE NEXT 5 WEEKS.”
NHTSA complaint #11399587, 2021 · crash · 2 injury(ies)

“Driver gets choked while drinking a cold beverage, gets disoriented and loses consciousness momentarily causing the vehicle to veer off the street and strike a tree with extensive front end damage. Airbags did not deploy at all. Driver has injuries from the crash, such as possible fractured wrist, contusions and much pain in the neck, chest and back areas. She was transported by EMS to the hospital. Insurance was notified and an adjuster has already sent a repair appraisal and cut a check for the estimated cost of repairs. The driver does not feel comfortable about the having the car repa…”
NHTSA complaint #11445769, 2021 · crash · 1 injury(ies)

“The contact owns a 2020 Subaru Forester. The contact stated that while the wife was pressing the brake pedal and attempting to park the vehicle suddenly experienced unintended acceleration and crashed into a brick building. During the crash, the front end of the vehicle sustained severe damage but the airbags did not deploy. The driver suffered head and torso injuries which required medical treatment. A police report was taken at the scene. The cause of the failure was not determined. The manufacturer was notified of the incident. The local dealer was not contacted. The failure mileage was 13,…”
NHTSA complaint #11436629, 2021 · crash · 1 injury(ies)

Fuel/Propulsion System 11 2 crash 2 fire 1 injury

“Unintentional acceleration. After making right turn, vehicle accelerated for approx 1/2 mile until crashing into wall. Several attempts at braking and trying to shift into neutral did nothing.”
NHTSA complaint #11546528, 2023 · crash · 1 injury(ies)

“At one year old this vehicle was involved in a frontal collision with a deer and immediately upon impact burst into flames. The fire breached the firewall between the engine compartment and passenger compartment within less then a minute. Within 2 minutes the engine compartment and front seat area was completely engulfed in flames and within 3 minutes the entire vehicle was engulfed. It appears the fire started as the fuel shut-off system that is supposed to stop the fuel from flowing once the airbags are deployed failed. This put the occupants of this vehicle and any others had this been a co…”
NHTSA complaint #11434211, 2021 · crash · fire

“Daughter was driving vehicle on the morning of September 15, 2023, when smoke came from under hood. Immediately pulled over and engine was engulfed in flames. Got out of vehicle and moved a safe distance away as glass started to break and fire department arrived on scene. Picked up vehicle on September 12, 2023, after having the thermal control valve replaced (warranty) but after doing research there are other components that also had to be replaced (fuel line, etc) as part of this repair. Noticed there have been other vehicles with recall due to thermal control valve just nothing on the Subar…”
NHTSA complaint #11548980, 2023 · fire

Steering 11 3 crash 2 injury

“I WAS DRIVING MY 2020 SUBARU FORESTER SPORT IN THE LEFT LANE ALONG AN ON-RAMP TO THE HIGHWAY, WHICH CONSISTS OF A ROAD THAT CURVES TO THE RIGHT. THERE WAS SNOW ON THE GROUND BUT THE ROADS WERE CLEAR AND DRY. SUDDENLY AND IN A MATTER OF A FEW SECONDS, THE CAR BEGAN TO BEEP CONTINUOUSLY WHILE THE STEERING WHEEL VEERED TO THE LEFT AND LOCKED, AND THE ANTI-LOCK BRAKE SYSTEM KICKED IN AS I TRIED TO CORRECT THE WHEEL AND BRAKE THE CAR. I WAS SUDDENLY COMPLETELY OUT OF CONTROL OF THE VEHICLE AS THE CAR DROVE ME OFF THE ROAD AND DOWN INTO THE SNOWY MEDIAN, WHERE IT ROLLED AT LEAST ONCE BEFORE LANDI…”
NHTSA complaint #11289740, 2019 · crash · 1 injury(ies)

“On 11/18/2023, as soon as I started the vehicle, put it in reverse and let off the brake to back down the driveway, the car made a loud unfamiliar noise (like bzzzzzt) and suddenly and unexpectedly accelerated on its own. Nothing worked, brakes, automatic gear shift, gas pedal, and steering were all disengaged. It was terrifying to me and I was worried about anyone or anything behind me. At the street corner the car turned somehow (I was trying to steer, but the vehicle was jostling wildly and the steering, brakes didn't work at all), ran over a high curb, knocked over a street sign, and took…”
NHTSA complaint #11575411, 2023 · 1 injury(ies)

“I was on cruise control, and it randomly decided to go 81 MPH instead of 50 mph i set it to, it did not respond when I tried to turn off the cruise control, and I ended up crashing into a semi, I survived but my [XXX] daughter died. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”
NHTSA complaint #11652853, 2023 · crash

Engine And Engine Cooling 4

“The contact owns a 2020 Subaru Forester. The contact stated while driving 70 MPH, the vehicle failed to accelerate and then stalled. The driver was able to pull over safely. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who determined that the failure was due to the thermal control valve and produced DTC codes: P2682 and P26A. The mechanic replaced the cooling gasket and coolant control valve and added coolant. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and assisted with the repair.…”
NHTSA complaint #11598271, 2024

“The contact owns a 2020 Subaru Forester. The contact stated that while driving approximately 70 MPH, the accelerator pedal was depressed, and the vehicle started to lose motive power. The check engine warning light was illuminated. The vehicle was steered to the side of the road where the vehicle then stalled. The vehicle was restarted approximately 15 minutes later. The vehicle was towed to a dealer where it was diagnosed that the thermal control valve and electric water pump needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage…”
NHTSA complaint #11532338, 2023

“The contact owns a 2020 Subaru Forester. The contact stated while driving 35-38 MPH in cold weather, the temperature gauge indicated that the vehicle temperature was cold. The check engine warning light was illuminated. Additionally, the Forward Collision Avoidance system, the Lane Keep Assist, the Auto START/STOP feature, the cruise control mode, and other unknown features no longer operable messages were displayed. Additionally, the vehicle shifted into Sport (S) mode. The contact was able to drive to her residence. The vehicle was taken to the dealer, where it was diagnosed that the thermal…”
NHTSA complaint #11513406, 2023

Seats 4 1 injury

“WHEN DRIVING THE DRIVER HEATED SEAT PUTS OUT LOW HEAT EVEN IF THE SWITCH IS IN THE OFF POSITION. AT 15 MINUTES SITTING, HEAT CAN BE FELT ON THE BUTTOCKS SKIN AND CAUSED MINOR SKIN BURN AT AROUND 30 MINUTES.”
NHTSA complaint #11292191, 2019 · 1 injury(ies)

“The contact owns a 2020 Subaru Forester. The contact stated while driving 35-38 MPH in cold weather, the temperature gauge indicated that the vehicle temperature was cold. The check engine warning light was illuminated. Additionally, the Forward Collision Avoidance system, the Lane Keep Assist, the Auto START/STOP feature, the cruise control mode, and other unknown features no longer operable messages were displayed. Additionally, the vehicle shifted into Sport (S) mode. The contact was able to drive to her residence. The vehicle was taken to the dealer, where it was diagnosed that the thermal…”
NHTSA complaint #11513406, 2023

“I bought a 2020 Subaru in March of 2020. I had reported an issue with the seat to the dealer Orange Coast Subaru and they had failed to diagnose or repair the issue. The issue was brought up to them several times and they only came to the car and looked quickly at the seat and told me it is fine without any in debt diagnostics. Looking and sitting in a seat wasn't in any shape or form diagnostics of the seat. Nobody looked under the seat or did a inspection beyond just looking and seating on it. Over the years the seat became woobly, unstable, it has cracked. I went for another issue to anothe…”
NHTSA complaint #11588701, 2021

Exterior Lighting 3

“Since I purchased my Subaru Forester new in 2020, people regularly flash their high beams at me at night when my low beams are on, because they think I have my high beams on. I also flash my high beams at cars when I think they have their high beams on then they do the same, to show me they have their low beams on. It needs to be illegal for manufacturers of cars and/or headlights to manufacture low beams with these dangerous settings. I didn’t know I could file a complaint with this department until a week ago otherwise I would have done it in 2020”
NHTSA complaint #11706366, 2025

“LED ADAPTIVE HEADLIGHTS BLIND ONCOMING DRIVERS. I HAVE MANY DRIVERS FLASHING THEIR HIGH BEAMS AT ME WHEN DRIVING ON LOW BEAM SETTING WITH FOG LIGHTS OFF. NEW CARS WITH LED HEADLIGHTS UNLESS ON FLAT ROADS CAUSE TEMPORARY BLINDNESS IN PEOPLE WITH SENSITIVE EYES DURING HOURS OF DARKNESS. ANYTIME THESE VEHICLES ARE ON A GRADE, THE BEAM AND COLOR OF THE LIGHT IS VERY INTENSE. WHEN THESE LIGHTS ARE NOT ADJUSTED CORRECTLY, SAY AFTER SOMEONE ALTERS A VEHICLE (LIFT, LOWER,ETC) THEY ARE ABSOLUTELY BLINDING. I KNOW THERE ARE MANY STUDIES THAT SHOW THE WHITER/BLUE COLOR ON THE SPECTRUM, THAT…”
NHTSA complaint #11366273, 2020

“WITH THE HEADLIGHT SWITCH IN THE OFF POSITION AND THE GEAR SHIFTER IS MOVED INTO EITHER THE REVERSE OR DRIVE POSITION THE SHIFTER SEEMS TO ACTIVATE THE REAR TAIL LIGHTS TO LIGHT UP AND STAY ON. THIS ACTION IS OCCURRING MORE AND MORE FREQUENT. THIS OCCURS BACKING OUT OF THE DRIVEWAY, GOING DOWN THE HIGHWAY, ETC.”
NHTSA complaint #11297185, 2019

Seat Belts 3

“The airbag system has a sensor issue and I keep getting warnings from Subaru to get it fixed because it affects the seatbelts. The garage where I take my car says they are unable to get the part needed for the passenger sensor. And, Subaru says they need to replace the whole harness for $6000. Makes me wonder why a safety issue like this one seen in other Subaru’s have been recalled but not my model… Also the start stop feature drains the battery excessively. I have had to replace the battery twice in less than a year. I push the button to stop this feature the minute I get into the car.”
NHTSA complaint #11719471, 2025

“TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED THE REAR PASSENGERS SEAT BELTS WERE DIFFICULT TO BUCKLE SECURELY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO KENNY ROSS SUBARU (11299 LINCOLN HWY, NORTH HUNTINGDON, PA 15642, (724) 864-5100) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15.*DT*JB”
NHTSA complaint #11386442, 2020

“PASSENGER SIDE AIR BAGS ARE NOT ENABLED WITH A PERSON SITTING IN THE SEAT USING A SEAT BELT EXTENDER. THERE ARE FLAWS ON THE SOFTWARE THAT IDENTIFY THE PASSENGER ACTIONS ENTERING THE CAR, WHEN THE SEAT BELT IS FASTENED AND WHETHER OR NOT A SEAT BELT EXTENDER HAS BEEN USED. IF A SEAT BELT EXTENDER IS ALREADY IN PLACE, THE CAR REFUSES TO ENABLE THE AIR BAGS AFTER A PERSON SITS IN THE PASSENGER SEAT.”
NHTSA complaint #11279538, 2019

Electronic Stability Control (Esc) 2 1 crash 1 injury

“I WAS DRIVING MY 2020 SUBARU FORESTER SPORT IN THE LEFT LANE ALONG AN ON-RAMP TO THE HIGHWAY, WHICH CONSISTS OF A ROAD THAT CURVES TO THE RIGHT. THERE WAS SNOW ON THE GROUND BUT THE ROADS WERE CLEAR AND DRY. SUDDENLY AND IN A MATTER OF A FEW SECONDS, THE CAR BEGAN TO BEEP CONTINUOUSLY WHILE THE STEERING WHEEL VEERED TO THE LEFT AND LOCKED, AND THE ANTI-LOCK BRAKE SYSTEM KICKED IN AS I TRIED TO CORRECT THE WHEEL AND BRAKE THE CAR. I WAS SUDDENLY COMPLETELY OUT OF CONTROL OF THE VEHICLE AS THE CAR DROVE ME OFF THE ROAD AND DOWN INTO THE SNOWY MEDIAN, WHERE IT ROLLED AT LEAST ONCE BEFORE LANDI…”
NHTSA complaint #11289740, 2019 · crash · 1 injury(ies)

“I LEASED MY 2020 FORESTER END OF MARCH AND MEMORIAL DAY DROVE TO MY SISTER'S HOUSE 20 MILES AWAY. IT RAINED AS SOON AS I LEFT MY HOUSE. WHEN IT WAS RAINING ON ME ALL THE SAFETY FEATURES STOPPED WORKING! LANE ASSIST/ LANE DEPARTURE. ISN'T THAT WHEN YOU NEED IT THE MOST. I COULD BEARLY SEE THE ROAD IN FRONT OF ME AND NO SAFETY FEATURES WORKING! AS SOON AS IT STOPPED THEY MAGICALLY CAME BACK ON. ALSO WHEN I USE THE CRUISE CONTROL THE LANE ASSIST FEATURE GOES INTO HIGH GEAR. IT PUSHES THE VEHICLE TO THE CENTER LINE EXTREMELY HARD. MORE SO THAN NORMAL. NOT AT ALL PLEASED WITH THIS VEHICLE. I HAD HE…”
NHTSA complaint #11327241, 2020

Latches/Locks/Linkages 2

“The automatic rear liftgate opens all the way, then closes automatically on your head/back. This has been happening with my car for over a year. When it started, it was occasional, but now it happens nearly every time. When it closes, it does so with considerable force, and has knocked me over twice. One time it hit my head just right and I came close to losing consciousness. I have taken it to Subaru and they said it wasn't an issue. They just reset the liftgate trim height, but that only fixed it for 2 closes. Then it started again. There are many reports of this issue online, and others no…”
NHTSA complaint #11627170, 2024

“The contact owns a 2020 Subaru Forester. The contact stated that while driving at 60 MPH, the hood was independently unlatched and opened. The light indicating that the hood was opened illuminated. The contact stated that he pulled to the shoulder of the road and closed the hood. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,000.”
NHTSA complaint #11578432, 2024

Tires 2

“I have had to replace the tire valve stems on ALL 4 tires. In addition, 1 of the replacement valve stems also had to replaced within 1 year when it was first replaced. All this within the first 3 years of owning the vehicle.”
NHTSA complaint #11493357, 2022

“February 2020 both rear and front driver side tires (manufacturer provided) ripped potentially after hitting pothole. Dealership replaced 2 tires. November 2020 tire started a slow leak (in 5-7 days)- dealership fixed per manufacturer recommendations, leak continued at a lower pace (in 3-4 weeks)”
NHTSA complaint #11421527, 2020

Back Over Prevention 1

“The head unit suddenly stopped working. It unfortunately isn’t covered Under warranty. The screen consistently turns on and off.”
NHTSA complaint #11614522, 2024

Chest Clip 1

“My one year old is able to press the chest clip and it unlatches. So now the only thing holding him is the buckle. He has been able to undo the chest clip. While driving in traffic. This should not happen. Could be terrible danger if got in a car accident.”
NHTSA complaint #11530018, 2023

Parking Brake 1 1 crash 1 injury

“The contact owns a 2020 Subaru Forester. The contact stated as she pulled into a parking space, the vehicle inadvertently accelerated forward causing the vehicle to drive into the bank building. The contact stated she depressed the brake pedal, but the vehicle would not stop. The air bags did not deploy. One of the employees suffered minor injuries and a police report was filed. The vehicle was towed to a collision center. The vehicle was not diagnosed. The dealer was contacted, and they stated that the vehicle did not have any recalls. The manufacturer was not contacted. The failure mileage w…”
NHTSA complaint #11477741, 2022 · crash · 1 injury(ies)

Wheels 1

“VEHICLE VIBRATE STARTING AT 50 MPH AND GETS EXCESSIVE AT 65MPH AND UP, WHILE CRUISING IN THE HIGHWAY. THE VIBRATION CAN BE FELT ON THE STEERING WHEEL AND THE DRIVER SEAT SEAT.”
NHTSA complaint #11292190, 2019