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2020 Nissan Altima Problems & Owner Complaints

177 NHTSA owner complaints
16 crash 7 fire 15 injury 1 death

Age-normalised, this year draws ~25.3 complaints per year on the road — ranking 5 of 12 Nissan Altima years we track (1 = most complaints per year).

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What owners report

Electrical System is the most-reported problem area on the 2020 Nissan Altima, cited in 45 of 177 filed complaints (25%).

Engine is next (36 complaints, 20%), followed by Forward Collision Avoidance (29), Steering (20), Service Brakes (18).

Across all complaints, 16 report a crash, 7 report a fire, 15 report injuries, 1 report a death.

The most safety-critical cluster is Unknown Or Other: 1 crash, 1 fire, 1 injury, 1 death report(s).

Complaints by vehicle system

Owner complaints filed with the U.S. NHTSA for the 2020 Nissan Altima, grouped by the vehicle system each cites. A single complaint can name more than one system, so the group totals can add up to more than 177.

Electrical System 45 6 fire 1 injury

“The contact owns a 2020 Nissan Altima. The contact stated while the vehicle was at a standstill in a parking lot and using the seat heater for approximately 30 minutes, the front driverside seat heater caught fire. The contact extinguished the fire with bottles of water he had available. The contact sustained superficial burns on his lower back and continues to have trouble breathing but hasn't sought medical attention. The contact drove to the nearest fire department but was under construction and was unable to file any fire report. The contact also stated later on that day he drove to a poli…”
NHTSA complaint #11525646, 2022 · fire · 1 injury(ies)

“The contact owned a 2020 Nissan Altima. The contact stated that her husband had driven the vehicle and had parked the vehicle in the driveway. The contact stated that 25 minutes later, the vehicle alarm sounded persistently. The contact stated that the husband opened the front door and saw that the driver's side of the cabin was in flames. The contact's husband used a water hose to extinguish the fire. The fire department also assisted the contact's husband in extinguishing the fire. A fire department report that indicated that the fire had started in the dashboard due to electrical shortage,…”
NHTSA complaint #11546461, 2023 · fire

“Vehicle caught on fire while inside home @ 4:00am cst. Fire department and police department were at the scene as well. Fire department was forced to pry open the trunk to stop fire from spreading. Police gave police report at the scene due to the incident. State Farm is involved as well as the investigation team currently. State Farm insurance informed me to provide this information.”
NHTSA complaint #11544009, 2023 · fire

Engine 36 1 crash 2 fire

“Vehicle caught on fire while inside home @ 4:00am cst. Fire department and police department were at the scene as well. Fire department was forced to pry open the trunk to stop fire from spreading. Police gave police report at the scene due to the incident. State Farm is involved as well as the investigation team currently. State Farm insurance informed me to provide this information.”
NHTSA complaint #11544009, 2023 · fire

“Driving on the freeway car started losing power, pulled over and then caught fire in matter of minutes the whole car was engulfed in flames. Fire department said it was an electrical fire near the battery and the fire wall on the driver side.”
NHTSA complaint #11470128, 2022 · fire

“The CVT issue remains with this car even though I have complained. The car will randomly de accelerate and randomly accelerate which has cause minor fender bender. The car continue to studer and jerk and continues to show since of transmission issues. These cars need to be recalled before someone is seriously injured from the known CVT issues.”
NHTSA complaint #11735472, 2024 · crash

Unknown Or Other 35 1 crash 1 fire 1 injury 1 death

“Caught on fire, burst into flames within minutes of seeing smoke. My son barely got out before it blew up. His dog in the backseat unfortunately didn’t make it out. Would like investigation on what could have caused this. Before someone else loses theryre life”
NHTSA complaint #11505666, 2023 · fire · 1 death(s)

“The CVT issue remains with this car even though I have complained. The car will randomly de accelerate and randomly accelerate which has cause minor fender bender. The car continue to studer and jerk and continues to show since of transmission issues. These cars need to be recalled before someone is seriously injured from the known CVT issues.”
NHTSA complaint #11735472, 2024 · crash

“I currently own a 2020 Nissan Altima with 49,186 miles and I am reporting a recurring power door lock failure. This vehicle was inspected at the Nissan of Cumming location this morning to confirm the issue. Three of the passenger-side door lock actuators have failed within a short period of time. The two rear door locks stopped working at the same time, and approximately two weeks later the front passenger door lock also stopped working. The driver's door has started to not unlock when turning the car off where it normally did up until recently. The affected doors do not respond to the inter…”
NHTSA complaint #11753776, 2026

Forward Collision Avoidance 29 4 crash 1 injury

“DURING A SNOW STORM A COUPLE WEEKS AGO IN COLORADO MY 2020 NISSAN ALTIMA'S FORWARD COLLISION ADAS KICKED IN LOCKING UP MY BREAKS CAUSING ME TO SLIDE INTO A CURB AND NEARLY REAR END ANOTHER VEHICLE ALSO CAUSING ALIGNMENT ISSUE'S AND PROBLEMS WITH THE TRACTION SYSTEM. DUE TO LOCKING THE BRAKES THIS ACCIDENT WAS CAUSED. IT WAS ON A CITY STREET WHILE I WAS IN MOTION HOWEVER THE FORWARD COLLISION KICKED IN WAY EARLY AND SLAMMED THE BRAKES WHICH IS EXTREMELY DANGEROUS IN COLD AND WET ROAD CONDITIONS. THERE IS A STRUCTURAL INTEGRITY ISSUE NEAR THE CARS SUSPENSION WHERE A ROD IS ROUNDED AT THE ENDS, B…”
NHTSA complaint #11374757, 2020 · crash · 1 injury(ies)

“This car is going to kill me! It randomly hits the brakes on the highways! I am literally driving a deadly weapon. I turn the emergency brakes off and had it checked and STILL brakes. It break everytime I pass a shade spot on the road and even highway going over 60 miles per hour! It hits the breaks while I am in traffic making the driver behind me almost hit my car. It breaks whenever I go under a tree. It breaks when I am in a parking garage when there are NO cars around. It breaks randomly in traffic with no cars too close by to create a collision. It breaks in front of a school bus that wa…”
NHTSA complaint #11667001, 2025 · crash

“The contact owns a 2020 Nissan Altima. The contact stated that while driving approximately 30 MPH, the collision avoidance system failed to activate, and the vehicle crashed into the rear of a second vehicle. During the crash, the front end of the vehicle was severely damaged, but no air bags deployed. No injuries were reported. A police report was taken at the scene. The vehicle was driven to the home and later to the body shop. The cause of the failure was not determined. The manufacturer and local dealer have not yet contacted. The VIN was not available. The failure mileage was 67,000.”
NHTSA complaint #11657803, 2025 · crash

Steering 20 3 crash 2 injury

“When making a routine right-hand turn, the steering system failed. Driver had an unresponsive vehicle which crashed into a bridge rail. Driver was taken for medical attention. No warning lights prior to the crash. Vehicle has only been serviced by the dealer Nissan Peacock of Houston since purchased in December of 2019. A vehicle recall (NHTSA Campaign ID: 21V138000) was issued for this year, make, and model, but not for this particular VIN. This recall was for the tie rod ball joint fasteners.”
NHTSA complaint #11511403, 2023 · crash · 1 injury(ies)

“DURING A SNOW STORM A COUPLE WEEKS AGO IN COLORADO MY 2020 NISSAN ALTIMA'S FORWARD COLLISION ADAS KICKED IN LOCKING UP MY BREAKS CAUSING ME TO SLIDE INTO A CURB AND NEARLY REAR END ANOTHER VEHICLE ALSO CAUSING ALIGNMENT ISSUE'S AND PROBLEMS WITH THE TRACTION SYSTEM. DUE TO LOCKING THE BRAKES THIS ACCIDENT WAS CAUSED. IT WAS ON A CITY STREET WHILE I WAS IN MOTION HOWEVER THE FORWARD COLLISION KICKED IN WAY EARLY AND SLAMMED THE BRAKES WHICH IS EXTREMELY DANGEROUS IN COLD AND WET ROAD CONDITIONS. THERE IS A STRUCTURAL INTEGRITY ISSUE NEAR THE CARS SUSPENSION WHERE A ROD IS ROUNDED AT THE ENDS, B…”
NHTSA complaint #11374757, 2020 · crash · 1 injury(ies)

“Tie rod ball joint snapped and broke at 15mph causing vehichle to loose control and forced off-road into a fence post. No Collison warning or lane departure warning. I had the vehichle towed back to dealership Nissan Wesley chapel. I was in process of possibly purchasing vehichle. Couldn’t find financing for me so received a letter rescinding their transaction. My ins agency Esurance concluded it a tota loss. Never heard back from Nissan or my ins. agency on what caused it to break. Everytime I asked I was never given a response. I have several photos of vehichle and found a recall for tie rod…”
NHTSA complaint #11552353, 2023 · crash

Service Brakes 18 3 crash 2 injury

“When making a routine right-hand turn, the steering system failed. Driver had an unresponsive vehicle which crashed into a bridge rail. Driver was taken for medical attention. No warning lights prior to the crash. Vehicle has only been serviced by the dealer Nissan Peacock of Houston since purchased in December of 2019. A vehicle recall (NHTSA Campaign ID: 21V138000) was issued for this year, make, and model, but not for this particular VIN. This recall was for the tie rod ball joint fasteners.”
NHTSA complaint #11511403, 2023 · crash · 1 injury(ies)

“TL* THE CONTACT OWNS A 2020 NISSAN ALTIMA. CONTACT STATED SHORTLY AFTER THEY PURCHASED THEIR VEHICLE THEY NOTICED THE HOOD OF THEIR VEHICLE WOULD NOT ALIGN PROPERLY. CONTACT TOOK THE VEHICLE TO A SPECIALIST WHO REPAIRED THE VEHICLE WITH A BUMP STOP NOD. HOWEVER, VEHICLE'S HOOD BECAME LOOSE AND BEGAN TO MAKE A RATTLING NOISE. CONTACT STATED THE VEHICLE' S REMOTE START BUTTON BEGAN TO MALFUNCTION. ALSO, WHEN THE CONTACT WAS STOPPED AT A RED LIGHT, OR WHENEVER, THEY ATTEMPTED TO APPLY THE BRAKE PEDAL, THEY NOTICED THE VEHICLE WOULD HESITATE TO BRAKE AND HESITATE TO ACCELERATE. THE CONTACT STATED…”
NHTSA complaint #11322402, 2020 · crash · 1 injury(ies)

“TL* THE CONTACT OWNS A 2020 NISSAN ALTIMA. THE CONTACT STATED THAT UPON APPROACHING A STOP LIGHT, HE ATTEMPTED TO STOP THE VEHICLE BUT THE BRAKE PEDAL FAILED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL TO THE FLOORBOARD BUT TO NO AVAIL; DUE TO THE BRAKE FAILURE, HE BUMPED INTO THE VEHICLE IN FRONT OF HIM AT 5 MPH. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. NO INJURIES WERE REPORTED DUE TO THE FAILURE AND A POLICE REPORT WAS NOT FILED. THE CONTACT WAS ABLE TO RESUME NORMAL DRIVING AFTER THE ACCIDENT. THE CONTACT STATED THAT THE FORWARD EMERGENCY BRAKING SYSTEM FAILED WITHOUT WARNING WH…”
NHTSA complaint #11340732, 2020 · crash

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Power Train 17

“This issue involves a documented and recurring safety-related defect that was reported multiple times while my vehicle was still covered under Nissan’s factory warranty related to the airbag system. My 2020 Nissan Altima currently has approximately 53,900 miles and has experienced repeated airbag/SRS failures associated with diagnostic code B1436-13, indicating an open circuit within the passenger airbag system. This issue has occurred on multiple occasions, including in 2022, 2024, 2025, and 2026. During several warranty-period service visits, the diagnostic codes were reportedly cleared, ho…”
NHTSA complaint #11737675, 2026

“The “check engine” light came on - after shutting off the engine a couple times - it still came on. Took the 2020 Nissan Altima Platinum to Glendale Nissan - after a 3 hour wait they said I need a new Cam Shaft for $6,000. The car only has 42,000 miles. I took the car to get a second option - they want $9,000 to fix it. So I called Nissan to enter a claim on February 20. It took Nissan until March 9 to respond - that they would NOT give any assistance to fixing the Cam Shaft. The car was 10 months out of time warranty and 18,000 under mileage warranty - I understand time trump’s mileage. We ha…”
NHTSA complaint #11723028, 2026

“Description of the Problem: For the past three years, my vehicle has experienced intermittent and sudden loss of power while driving, including on the highway. The issue is ongoing and has not been resolved despite having the throttle body replaced three separate times, totaling approximately $4,500 in repairs. Each replacement has resulted in the exact same malfunction: the car enters limp mode, drastically reducing power, which is especially dangerous when my children are in the vehicle. Component/Inspection: The issue appears to involve the throttle body and possibly the CVT transmission…”
NHTSA complaint #11656442, 2025

Visibility/Wiper 10

“Windshield Wiper Fluid Reservoir sensor going on even when reservoir is full. Gives drivers a warning light which is very distracting. If you go on line, this appears to be an extremely common problem that Nissan has not addressed. This can lead people to not know if they have fluid in reservoir as they will eventually ignore warning light or disconnect sensor (the two most common solutions in Nissan Altima forum).”
NHTSA complaint #11668246, 2025

“1 of 2 problems! 1 the passenger head light seems to be leaking water into the headlight and blurring vission forwards and gives a blurring illusion and mabe shorting out the headlight. 2 the windshield wipers liquid sencer showes it needs windshield wipers fluid when it's full. The light on the dashboard keeps flashing showing this and keeps the odometer blocked.”
NHTSA complaint #11652667, 2025

“Its not unknown. I arrived at work on Thursday the 12th of May, AT 8:00 A.M. I work in an Industrial Park where there is no traffic. My car was looking great, I put my sunshade cover up and proceeded to go into work. After working all day I came out to my car and my windshield was crack starting from the top of the car and flowering down. Nothing hit my car on my way into work, and actually there is nothing that shows it was hit a all. This is a factory defect and there are bubbles when the glue or whatever they use is a mess.”
NHTSA complaint #11464733, 2022

Air Bags 9 5 crash 4 injury

“The contact owns a 2020 Nissan Altima. The contact stated while his wife was driving at 40-45 MPH with his daughter sitting in the front passenger seat, the vehicle crashed into another vehicle that failed to yield at the stop sign. The air bags failed to deploy and the seat belts failed to engage. There was no warning light illuminated. The contact's wife and daughter sustained back pain and headaches but did not seek medical assistance. A police report was filed. The contact met his wife at the scene and assisted her with driving the vehicle to his residence which was approximately 300-400…”
NHTSA complaint #11493869, 2022 · crash · 2 injury(ies)

“Vehicle was in two different front end collisions one of which the whole front end is destroyed including the windshield and the airbags DID NOT deploy.”
NHTSA complaint #11527754, 2023 · crash · 1 injury(ies)

“Airbag has hole in it and all chemicals inside were splashed on passengers arm. Said felt as if person was impaled.to be exact on injuries; passengers arm from armpit to elbow was chemically burned. Coronavirus so couldn’t go to hospital. Very painful long healing and lots of home bandage replacements. A lot of skin was missing from underarm had to sleep with arm up for like two weeks. Rental vehicle from enterprise”
NHTSA complaint #11421498, 2020 · crash · 1 injury(ies)

Fuel/Propulsion System 7 2 crash 1 fire

“Vehicle caught on fire while inside home @ 4:00am cst. Fire department and police department were at the scene as well. Fire department was forced to pry open the trunk to stop fire from spreading. Police gave police report at the scene due to the incident. State Farm is involved as well as the investigation team currently. State Farm insurance informed me to provide this information.”
NHTSA complaint #11544009, 2023 · fire

“The CVT issue remains with this car even though I have complained. The car will randomly de accelerate and randomly accelerate which has cause minor fender bender. The car continue to studer and jerk and continues to show since of transmission issues. These cars need to be recalled before someone is seriously injured from the known CVT issues.”
NHTSA complaint #11735472, 2024 · crash

“While I was parking the car suddenly accelerated rapidly, causing me to hit the parked vehicle in front of me. I have not yet had the car inspected.”
NHTSA complaint #11456673, 2022 · crash

Structure 7 1 crash

“Tie rod ball joint snapped and broke at 15mph causing vehichle to loose control and forced off-road into a fence post. No Collison warning or lane departure warning. I had the vehichle towed back to dealership Nissan Wesley chapel. I was in process of possibly purchasing vehichle. Couldn’t find financing for me so received a letter rescinding their transaction. My ins agency Esurance concluded it a tota loss. Never heard back from Nissan or my ins. agency on what caused it to break. Everytime I asked I was never given a response. I have several photos of vehichle and found a recall for tie rod…”
NHTSA complaint #11552353, 2023 · crash

“HOOD UNLATCHED WHILE DRIVING ON EXPRESSWAY AND SMASHED INTO WINDSHIELD. EXTREME SAFETY ISSUE. VIEWED BY MECHANIC AND TOW TRUCK. NO WARNINGS BEFORE UNLATCHING”
NHTSA complaint #11663298, 2025

“Driver side front and passenger rear doors locks stopped working when trying to lock doors. Stopped working a few months ago. Door doesn't lock when put into gear to drive.”
NHTSA complaint #11674403, 2024

Wheels 7

“The tire rod assembly disconnected and caused a near miss accident. The steering was no longer intact. The car had to be towed and repaired to the nearest auto repair shop.”
NHTSA complaint #11661391, 2025

“My 2020 Nissan Altima is having issues with the transmission . When you accelerate the engine Jerks, Vibrates , Shutters. It hesitates even when stopping acts like it doesn’t want to shift into another gear . My Tires are always loosing air as well . The Front of my car is always making a sound think suspension issues .”
NHTSA complaint #11574113, 2023

“The contact owns a 2020 Nissan Altima. The contact stated that while driving at an undisclosed speed and making a turn, the contact heard an abnormal sound coming from the vehicle. No warning light was illuminated. The vehicle was diagnosed by a dealer with hub bearing and tie rod failure. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000.”
NHTSA complaint #11539744, 2023

Back Over Prevention 6

“I noticed a month ago I was driving and both the rear and front emergency braking lights came on in my dashboard but the car never actually began to brake. Fast forward to today when I was backing in to park my car and the emergency brake engaged and I could not back in. Nothing was around me, I wipe off the sensor and it still would not let me back in. I had to turn off the emergency brake system just to back up my car.”
NHTSA complaint #11604116, 2024

“I can be driving and all of a sudden the collision symbol starts flashing,it has done it at least ten times”
NHTSA complaint #11577229, 2024

“The contact owns a 2020 Nissan Altima. The contact stated that upon starting the vehicle and shifting into reverse, he became aware that the back-up camera was not functioning. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rear camera wiring harness. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 23V628000 (Back Over Prevention), and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The failur…”
NHTSA complaint #11554013, 2023

Vehicle Speed Control 6 1 crash

“While I was parking the car suddenly accelerated rapidly, causing me to hit the parked vehicle in front of me. I have not yet had the car inspected.”
NHTSA complaint #11456673, 2022 · crash

“My issue began 1 month after buying the vehicle. Regardless if I'm on the highway or back road no transition from one lane to another needs to be initiated , my whole dash will light up red and the car will come to a complete stop , at this time I just hold on and brace myself .Im a RN w/2 kids I went back to the dealer they said they checked it out but on my own I found out the car was in 2 accidents those things were not revealed to me during the buying process. I didn't know how to report this Im pretty ignorant to this type of thing however I did complain to gm by way of phone few times I…”
NHTSA complaint #11620345, 2024

“This has been happening multiple times since December 25th, 2023. Presently, it's in the shop for the 6th time. This orange light comes on and then right after the vehicle just stops or slows down. Nothing is in front of or behind me. It's random...happens at night or anytime during the day and it stops itself while driving. It has been taken to the dealership 6 times since December and the problem has not been remedied. It is scary getting into the vehicle every time because I wonder, will it happen today? And what if someone is behind me? That could cause a major accident with injuries.”
NHTSA complaint #11587593, 2024

Latches/Locks/Linkages 5 1 crash 1 injury

“TL* THE CONTACT OWNS A 2020 NISSAN ALTIMA. CONTACT STATED SHORTLY AFTER THEY PURCHASED THEIR VEHICLE THEY NOTICED THE HOOD OF THEIR VEHICLE WOULD NOT ALIGN PROPERLY. CONTACT TOOK THE VEHICLE TO A SPECIALIST WHO REPAIRED THE VEHICLE WITH A BUMP STOP NOD. HOWEVER, VEHICLE'S HOOD BECAME LOOSE AND BEGAN TO MAKE A RATTLING NOISE. CONTACT STATED THE VEHICLE' S REMOTE START BUTTON BEGAN TO MALFUNCTION. ALSO, WHEN THE CONTACT WAS STOPPED AT A RED LIGHT, OR WHENEVER, THEY ATTEMPTED TO APPLY THE BRAKE PEDAL, THEY NOTICED THE VEHICLE WOULD HESITATE TO BRAKE AND HESITATE TO ACCELERATE. THE CONTACT STATED…”
NHTSA complaint #11322402, 2020 · crash · 1 injury(ies)

“The contact owns a 2020 Nissan Altima, The contact stated that while attempting to unlock the front driver's side door with the vehicle remote, the door would not unlock. The contact also noticed that both rear doors would not unlock from the remote either. The contact stated that the doors were able to unlock with the vehicle's key, but not the remote. The only door that would unlock was the front passenger side. The local dealer was contacted however the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage…”
NHTSA complaint #11628888, 2024

“The contact owns a 2020 Nissan Altima. The contact stated that the front driver’s side and rear driver’s side door locks failed to operate as designed. The vehicle was taken to the dealer who diagnosed that the lock actuators had failed and needed to be replaced. The dealer also informed the contact that the front passenger’s side door had experienced the same failure. An independent mechanic had repaired all three doors. The manufacturer had not been made aware of the failure. The failure mileage was 91,228.”
NHTSA complaint #11598580, 2024

Suspension 5 1 crash

“Tie rod ball joint snapped and broke at 15mph causing vehichle to loose control and forced off-road into a fence post. No Collison warning or lane departure warning. I had the vehichle towed back to dealership Nissan Wesley chapel. I was in process of possibly purchasing vehichle. Couldn’t find financing for me so received a letter rescinding their transaction. My ins agency Esurance concluded it a tota loss. Never heard back from Nissan or my ins. agency on what caused it to break. Everytime I asked I was never given a response. I have several photos of vehichle and found a recall for tie rod…”
NHTSA complaint #11552353, 2023 · crash

“I been having issues with my car stalling out and not wanting to start I got the spark plugs replaced by a mechanic and then my car starts over heating I have my car looked at by a mechanic again and I’m told the engine is corrupt by oil and the fuel pump is bad my car can be inspected for this issue as it is having a lot more issues due to the Nissan recalls but my vin doesn’t cover it”
NHTSA complaint #11684292, 2025

“My 2020 Nissan Altima is having issues with the transmission . When you accelerate the engine Jerks, Vibrates , Shutters. It hesitates even when stopping acts like it doesn’t want to shift into another gear . My Tires are always loosing air as well . The Front of my car is always making a sound think suspension issues .”
NHTSA complaint #11574113, 2023

Engine And Engine Cooling 4

“The contact owns a 2020 Nissan Altima. The contact stated that while driving at 55 MPH, the vehicle stalled in the middle of the expressway. The contact turned off and restarted the vehicle, and the engine started knocking significantly. There was no warning light illuminated. The contact was able to slowly pull over to the side of the road. The vehicle was towed to the residence. The vehicle was later driven to the dealer, where it was test-driven. The dealer informed the contact that there was smoke coming from the vehicle, and the engine needed to be replaced. The vehicle was not repaired a…”
NHTSA complaint #11703886, 2025

“The contact owns a 2020 Nissan Altima. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and a case was filed. The contact had not experienced a failure.”
NHTSA complaint #11685315, 2025

“The contact owns a 2020 Nissan Altima. The contact received notification of NHTSA Campaign Number: 25V437000 (ENGINE AND ENGINE COOLING). The local dealers were contacted; however, the recall information failed to show while entering the VIN information. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.”
NHTSA complaint #11674643, 2025

Lane Departure 4 1 crash

“During a Code scan on the vehicle, the Intelligent driver assistance system Showed to refer to OEM repair manual for code description repair. The next day the vehicle crashed at 15 mph due to loss of control. Tie rod broke causing vehicle to crash and tire was detached. Vehicle is available to inspect. No warning lamps or message other then scan results .”
NHTSA complaint #11507470, 2023 · crash

“The contact owns a 2020 Nissan Altima. The contact stated that the auto-braking system unexpectedly activated, and there was a grinding sound coming from the brakes; however, the vehicle failed to stop as needed. The ABS warning light was illuminated. While driving approximately 60 MPH, the brakes suddenly activated, and the instrument panel illuminated with a vertical yellow light. The vehicle was pulled over to the side of the road and waited for a while before restarting the vehicle to continue driving. The failure reoccurred the following morning while driving 35 MPH. There was no warning…”
NHTSA complaint #11750330, 2026

“The contact owns a 2020 Nissan Altima. The contact stated while driving at an undisclosed speed, the Lane Departure sensor warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a failed Lane Departure sensor. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer where it was diagnosed with a failed Lane Departure sensor. The contact was informed that the Lane Departure sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure.…”
NHTSA complaint #11612407, 2024

Seat Belts 3 2 crash 4 injury

“My vehicle was in a car accident and during the impact my seat belt came undone”
NHTSA complaint #11719843, 2026 · crash · 2 injury(ies)

“The contact owns a 2020 Nissan Altima. The contact stated while his wife was driving at 40-45 MPH with his daughter sitting in the front passenger seat, the vehicle crashed into another vehicle that failed to yield at the stop sign. The air bags failed to deploy and the seat belts failed to engage. There was no warning light illuminated. The contact's wife and daughter sustained back pain and headaches but did not seek medical assistance. A police report was filed. The contact met his wife at the scene and assisted her with driving the vehicle to his residence which was approximately 300-400…”
NHTSA complaint #11493869, 2022 · crash · 2 injury(ies)

“•My driver’s seat motor tract assembly failed to move back & forth. It can be available for inspection. •My Safety was @ risk due to the seat inability to move back & forth. My foot couldn’t reach the accelerator or the brakes because the seat malfunctioned while the seat was moved so that I could get out of the car. •The problem has been confirmed & inspected by the Nissan Dealership where I purchased the car. •No, there were no warning signs or messages that indicated the seat malfunctioning. • This driver seat motor tract assembly has failed 2 times now. •The first time the seat motor trac…”
NHTSA complaint #11595643, 2024

Seats 2 1 crash 4 injury

“I WAS IN A NISSAN ALTIMA WITH THREE PASSENGERS, TWO IN THE BACK SEATS AND ONE IN THE FRONT SEAT. WHEN IN THE PROCESS OF TURNING LEFT SOMEONE CRASHED INTO THE REAR OF MY VEHICLE. BOTH THE FRONT SEATS BROKE AT THE HINGE PUSHING THE SEATS BACK INTO THE BACKSEAT PASSENGERS. THIS RESULTED IN MINOR INJURIES TO THEM; SCRAPS ON LEG AND HEAD, BLOODY NOSE AND BRUISED TEETH. IF THE SEATS HAD NOT FAILED, THESE MINOR INJURIES WOULD NOT HAVE OCCURED. IT IS ALSO UNCLEAR HOW NECK ISSUES ON THE DRIVER AND PASSENGERS WERE EXACERBATED. MY VEHICLE WAS MOVING SLOW AND WAS NOT YET AT A FULL STOP. IT WAS ON A RU…”
NHTSA complaint #11364267, 2020 · crash · 4 injury(ies)

“POPPING NOISE HEARD FROM LUMBAR AREA OF PASSENGER SEAT BACK. DEALERSHIP SAID THE SOUND IS INSIDE THE SEATBACK AND IS FROM THE SHIFTING OF THE SPRINGS. THEY SAID THEY TESTED THREE OTHER 2020 NISSAN ALTIMA SEATS AND THEY ALL HAD THE SOUND WHEN PRESSED AGAINST OR WHILE SITTING IN AND MOVING FORWARD AND BACK AGAINST THE LUMBAR PART OF THE SEAT. THEY SAID IT'S NORMAL. IT'S AN ANNOYANCE. NO REASON WHY A 2020 BRAND NEW CAR SHOULD HAVE A POPPING SOUND FROM SPRINGS EVERYTIME SOMEONE SITS IN IT, MOVES THERE BACK AGAINST THE SEAT OR SIMPLY TOUCHES THE BACK REST WITH THEIR HAND.”
NHTSA complaint #11360984, 2020

Tires 2

“CONTINENTAL PRO CONTACT TIRE: NON-ROAD HAZARD TIRE SIDEWALL FAILURE ON BARELY WORN TIRE, POTENTIALLY LEADING TO LOSS OF VEHICLE CONTROL AND/OR VEHICLE ROLLOVER. TIRE CONCERN WAS INITIALLY INDICATED WITH A MILD (~26 PSI) LOW TIRE PRESSURE WARNING. AFTER STOPPING TO INSPECT, NO DEBRIS OR OTHER INDICATION OF PUNCTURE WAS NOTED, SO PRESSURE WAS ADDED TO RETURN TO FACTORY SETTINGS. HOWEVER, HOURS LATER AND AT HIGHWAY SPEED, LOW TIRE PRESSURE INDICATION RETURNED (TO A SIMILAR LOW VALUE IN THE MID-20'S, FOLLOWED WITHIN MINUTES BY SUDDEN PRESSURE DROP AND TIRE DISINTEGRATION. VEHICLE CONTROL…”
NHTSA complaint #11364515, 2020

Equipment 1

“2020 NISSAN ALTIMA. CONSUMER WRITES IS REGARDS TO DEFECTIVE INTELLIGENT FORWARD COLLISION WARNING FEATURE. THE CONSUMER STATED WHILE DRIVING THE FORWARD COLLISION WARNING SYSTEM WOULD BEEP THEN SLAM ON THE BRAKES, WITHOUT THE PRESENCE OF AN OBSTRUCTION. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE.”
NHTSA complaint #11428499, 2021

Exterior Lighting 1

“1 of 2 problems! 1 the passenger head light seems to be leaking water into the headlight and blurring vission forwards and gives a blurring illusion and mabe shorting out the headlight. 2 the windshield wipers liquid sencer showes it needs windshield wipers fluid when it's full. The light on the dashboard keeps flashing showing this and keeps the odometer blocked.”
NHTSA complaint #11652667, 2025

Visibility 1

“The contact owns a 2020 Nissan Altima. The contact stated that while driving at 55 MPH, the sunroof inadvertently exploded without warning. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 90,000.”
NHTSA complaint #11507402, 2023

How we read this (methodology)

How to read this: raw complaint totals are not a clean reliability score — a model year with more cars sold, or simply more years on the road, accumulates more complaints regardless of how good it is. So this page leans on two signals that are not distorted by sales volume: the share of complaints falling on each vehicle system (the breakdown above) and NHTSA's own crash / fire / injury / death flags. When we compare model years of the same model, we normalise by years on the road (complaints ÷ vehicle age) rather than comparing raw totals. Age-normalised, the 2020 Nissan Altima draws about 25.3 complaints per year on the road, ranking 5 of 12 among the Nissan Altima model years we have ingested (1 = most complaints per year on road).

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Data source: U.S. NHTSA (nhtsa.gov). SaveVIN surfaces public recall data and is not affiliated with or endorsed by NHTSA.

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