2020 Hyundai Palisade Problems & Owner Complaints

Engine 123 1 crash 5 fire

“Component: Engine My 2020 Hyundai Palisade (approximately 155,856 miles) experienced a serious and dangerous engine-related failure that resulted in a vehicle fire. My 16 year old daughter was driving alone at the time of the catastrophic failure and fire. For approximately six months prior to the incident, the vehicle was consuming oil at an abnormal rate with no visible external leaks. This condition persisted without clear cause. While driving, the vehicle suddenly developed a new oil leak, and the engine failed without warning, leaving me stranded on the roadway. Immediately following…”
NHTSA complaint #11735010, 2026 · fire

“Component: Engine / Engine and Engine Cooling Description: My 2020 Hyundai Palisade (approximately 155,856 miles) experienced a serious and dangerous engine-related failure that resulted in a vehicle fire. For approximately 8 months prior to the incident, the vehicle was consuming oil at an abnormal rate with no visible external leaks. This condition persisted without clear cause. While my [XXX] daughter was driving, the vehicle suddenly developed a new oil leak, and the engine failed without warning, leaving my daughter stranded on the roadway. Immediately following the failure, the engi…”
NHTSA complaint #11733631, 2026 · fire

“The contact owned a 2020 Hyundai Palisade. The contact stated that while driving at approximately 65 MPH, he heard an abnormal popping and hissing noise. The contact stated that he started to smell a burning odor. The contact was losing forward momentum. No warning lights illuminated. When he applied the accelerator pedal, the vehicle continued to slow down. The contact pulled off the highway, stopped the vehicle, and turned off the engine. The contact stated that almost immediately, smoke was issuing from under the front end. The contact stated that the vehicle burst into flames. The police a…”
NHTSA complaint #11682953, 2025 · fire

Visibility/Wiper 114

“AC FAILIRE IM SUMMER, just outside warranty but tsb issued. Holler Hyundai Service wants to charge me $350 diagnostic fee to take a look and diagnose. Extreme heat while having to use vehicle to go to work, run errands and transport children. No alternate vehicle is available and dealership is unreasonable to work with. Due to high humidity in Florida windows fog and hard to defog, visibility is impaired suddenly while driving”
NHTSA complaint #11667684, 2025

“The driver side wiper stopped functioning during a rain storm. Fortunately, I was not on a major road and was able to navigate. If I had been on the highway, I would have been blinded and potentially in a major accident if not able to pull over expeditiously. This malfunction occurred approximately one year earlier and was corrected by the dealer at that time. I believe some Hyundai Palisades have had a recall for this issue in the past. I am concerned that this has recurred and not been fixed definitively. This issue has potential fatal consequences. I am taking the vehicle to the deale…”
NHTSA complaint #11646441, 2025

“Driver side windshield wiper has stopped working after encountering snow. The issue was initially intermittent, but now the wiper on the driver's side has stopped working completely. In searching, this is a known issue with other Palisades.”
NHTSA complaint #11635584, 2025

Unknown Or Other 82 4 crash 1 fire 3 injury

“I was driving through town at a low rate of speed (20-30 mph) with 2-3 car lengths between me and the next vehicle. I continued through light to next light. This distance was on an upward incline. After traveling approximately 500 ft, I noticed the traffic slowing in front of me and took my foot off the accelerator to start to slow down. This is when the car suddenly accelerated (instead of slowing down as would be expected when traveling up an incline), picking up speed quickly. The car's response happened so quickly that I was unable to swerve to avoid hitting the car in front of me. I hit t…”
NHTSA complaint #11695696, 2025 · crash · 3 injury(ies)

“VEHICLE CAME WITH TOW HITCH SYSTEM FROM THE MANUFACTURER. WHILE USING A TRAILER HITCH THE HEAT FROM THE EXHAUST MELTED THE BACK END OF THE CAR, HEATED UP THE CARGO HITCH TO THE POINT OF MAKING IT HARD TO REMOVE FROM CAR, AND MELTING THE CARGO WEATHER PROOF BAG. THIS HAPPENED WITHIN A 2.5HR TRIP.”
NHTSA complaint #11343576, 2020 · fire

“Turned into a parking spot , my palisade immediately jumped forward accelerating on its own it began driving by itself, bouncing off of one vehichle to another and pushing the car in front of me backwards then sideways. i had no control over this car. i did not have my foot on the gas as i checked . i finally hit the park light and the car stopped. I need something done asap as i need a vehichle. My car as towed to the dealershipon sunday this is now thursday hyundai is supposed to be in touch but i have not heard anything”
NHTSA complaint #11484653, 2022 · crash

Suspension 60

“I have a 2020 palisade limited with the self leveling shocks. I have about 78,000 miles on the car. I am on my second set of replacement of the rear shocks. Well, guess what? I’m starting to hear that clunking noise again. I love my palisade but quickly becoming tired of this issue. I relaced the shocks last summer (Aug 2025). So, just less than one year after the replacement the noise is back and the smoothness of driving is gone. Every hole feels extremely rough.”
NHTSA complaint #11742108, 2026

“While traveling to Abilene Tx to see my doctor my check engine light came on. I pulled into the Hyundai dealership and ask the service advisor to plug into my vehicle and let me know what was going on. After he talked to his service manager he advised me that they "where to busy" and the earliest they could get me in would be the next Monday. This was Wednesday. My home is 100 miles from Abilene. I asked if he thought it would be alright and he said sure. I barely made it back to Big Spring before it started clinking and cluttering. It sound horrible. My son said it sounded like it through a r…”
NHTSA complaint #11730639, 2026

“When driving vehicle there is a loud thumping sound coming from the back end of car and when driving through unstable terrain you could actually hear it more.”
NHTSA complaint #11730653, 2025

Seat Belts 50

“The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (SEAT BELTS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure.”
NHTSA complaint #11748447, 2026

“The contact owns a 2020 Hyundai Palisade. The contact received notification for NHTSA Campaign Number: 25V607000 (Seat Belts). The contact stated that while driving at various speeds on several occasions, the rear passengers' seat belts buckles unlatched inadvertently. The contact was able to rebuckle the seat belts securely after each failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 33,000.”
NHTSA complaint #11748596, 2026

“My vehicle is subject to open safety recalls involving seatbelt and third-row airbag systems. The seatbelt defect has resulted in seatbelts becoming unlatched while my children were restrained in the vehicle. The third-row airbag recall affects occupant protection in a collision. Hyundai has been unable to repair the vehicle and has informed me they are still searching for parts. My case was opened on April 7, 2026, and no repair date or loaner vehicle has been provided. I transport minor children, including children with special needs, in the second and third rows of this vehicle. I believe t…”
NHTSA complaint #11742875, 2026

Electrical System 42 1 crash 4 injury

“I was driving through town at a low rate of speed (20-30 mph) with 2-3 car lengths between me and the next vehicle. I continued through light to next light. This distance was on an upward incline. After traveling approximately 500 ft, I noticed the traffic slowing in front of me and took my foot off the accelerator to start to slow down. This is when the car suddenly accelerated (instead of slowing down as would be expected when traveling up an incline), picking up speed quickly. The car's response happened so quickly that I was unable to swerve to avoid hitting the car in front of me. I hit t…”
NHTSA complaint #11695696, 2025 · crash · 3 injury(ies)

“The contact owns a 2020 Hyundai Palisade. The contact stated that while his wife was attempting to close the trunk manual, there was an electrical shock where her hand came in contact with the trunk. As a result, the contact's wife sustained a minor burn to her left hand. The contact was a physician who confirmed that his wife sustained a second-degree burn and treated his wife for the injury. The contact was able to wrap his wife's hand. A dealer was contacted. The vehicle was taken to the dealer where the diagnosis was unknown. The vehicle was not repaired. The manufacturer was notified of t…”
NHTSA complaint #11637704, 2025 · 1 injury(ies)

“Was driving 70mph on the highway, all instrument cluster speed gauges go to 0mph and I lose ability to manage speed through cruise control. Was driving blind and had no clue what speed I was going and was extremely worried for my safely. Dealership said my instrument cluster has failed, won’t cover under warranty or as a safety issue. Ridiculous a 80k 6 year old car has a main gauge part fail.”
NHTSA complaint #11748509, 2026

Power Train 38 1 crash 1 fire

“The contact owned a 2020 Hyundai Palisade. The contact stated that while driving at approximately 65 MPH, he heard an abnormal popping and hissing noise. The contact stated that he started to smell a burning odor. The contact was losing forward momentum. No warning lights illuminated. When he applied the accelerator pedal, the vehicle continued to slow down. The contact pulled off the highway, stopped the vehicle, and turned off the engine. The contact stated that almost immediately, smoke was issuing from under the front end. The contact stated that the vehicle burst into flames. The police a…”
NHTSA complaint #11682953, 2025 · fire

“I had just pulled into a (handicapped) parking space at my bank in Marana Az. as I prepared to stop with the brake still depressed, the car suddenly surged, with the tach going to 5000rpm. The vehicle jumped the sidewalk (with rear wheels making drag marks on the sidewalk. Vehicle shot up the slight rise , hit and demolished a concrete bench and some plants and was heading toward the main entrance when I shut the engine off with the ignition key. The car stopped less than 10 feet from the bank entrance. the car came close to going through the entrance shattering the glass doors and possibly…”
NHTSA complaint #11608317, 2024 · crash

“Cylinder 1 and 6 rod bearing failure, plus complete destruction of piston number 6. On highway engine failed, sudden loss of power to move vehicle.”
NHTSA complaint #11748335, 2026

Air Bags 25 4 crash 1 fire 7 injury

“Vehicle was in an accident. Impact was at driver front fender. Driver side curtain air bags deployed. Car spun after impact and went into the woods stopping when it hit a tree. Front and passenger airbags did not deploy.”
NHTSA complaint #11688262, 2025 · crash · 3 injury(ies)

“I was involved In an accident, where the vehicle went into a ditch ( the ditch is deeper than 5 feet) and hit all the front and passenger side of the vehicle and only the steering wheel and legs of the driver airbags deployed, no other airbag deployed not the curtain airbag, not the front passenger. NON, ONLY DRIVERS LEG AND STERLING WHEEL.”
NHTSA complaint #11523895, 2023 · crash · 3 injury(ies)

“I was in an accident on I95. The steering wheel locked causing me to hydroplane and hit ropes and car landed in the middle of 95. No airbags deployed during collision causing head to bump and back injuries. Police report is inaccurate. He asked me how fast I was going and I gave him the speed limit. I wasn't looking at my speed odometer my eyes were on the road. When I came to my self because I told him I hit my head. I distinctly remember the steering wheel locked before gliding. It happened so fast.”
NHTSA complaint #11488332, 2022 · crash · 1 injury(ies)

Structure 25 1 fire 2 injury

“When exiting the vehicle the door ripped a gash in my right leg in the calf area. There was a recall, they supposedly fixed it. It happened again after the repair was made. It doesn't look to me the repair was made. It was repaired by Doug's Hyundai on 04/07/2022. I have contacted HyundaiUSA and have a case opened but all I am getting is the runaround. Case 20085813, contact is Haley 833.462.8722 ext 65118.”
NHTSA complaint #11481039, 2022 · 1 injury(ies)

“Power liftgate fell without warning and struck my wife in the head. Liftgate will go up and down when activated, but will fall without warning.”
NHTSA complaint #11478085, 2022 · 1 injury(ies)

“The vehicle, a 2020 Hyundai Palisade SEL, was located in a closed garage, unoccupied. Within 10 minutes of parking the car in the garage, it caught on fire, possibly originating on the front, driver's side. Due to this incident occurring inside a garage, there was damage to our home and a high risk of safety (including loss of life) to the home and its occupants. At this time, we are waiting for the insurance company to investigate the origin of the fire as there were no warning lights or any indication of risk. This fire happened very suddenly and unexpectedly and it is our sincere hope that…”
NHTSA complaint #11636267, 2025 · fire

Forward Collision Avoidance 17 4 crash 4 injury

“I was driving through town at a low rate of speed (20-30 mph) with 2-3 car lengths between me and the next vehicle. I continued through light to next light. This distance was on an upward incline. After traveling approximately 500 ft, I noticed the traffic slowing in front of me and took my foot off the accelerator to start to slow down. This is when the car suddenly accelerated (instead of slowing down as would be expected when traveling up an incline), picking up speed quickly. The car's response happened so quickly that I was unable to swerve to avoid hitting the car in front of me. I hit t…”
NHTSA complaint #11695696, 2025 · crash · 3 injury(ies)

“I was recently involved in an accident with my 2020 Palisade that I believe may have been caused by a brake failure. I was simply moving the vehicle from one part of a driveway to another when, as I drove over a drainage ditch, the brakes did not respond and the car suddenly accelerated into a tree. I sustained facial injuries and was transported by ambulance to a nearby hospital. The vehicle is currently at Canby Motors in Bel Air and is available for inspection. The vehicle has only been inspected by Canby Motors to my knowledge at this time. There were no warning lamps, messages or other sy…”
NHTSA complaint #11687649, 2025 · crash · 1 injury(ies)

“I approached the intersection slowly and stopped completely to turn right. There were a couple of vehicles in front of mine. I pushed the 'Auto Hold' button while waiting on the Red light. A second later, I felt the car moving on its own and stepped on the brakes. The car did not stop and went forward and crashed into the vehicle in front of me. My vehicle did not stop after the initial collision and accelerated more on its own and went forward. I pushed the 'Park' button to stop the car but it did not work and the vehicle kept moving forward fast and hit another car. It still kept moving f…”
NHTSA complaint #11472010, 2022 · crash

Visibility 17 1 crash 2 injury

“The contact owns a 2020 Hyundai Palisade. The contact stated while driving 30-35 MPH in a snowstorm, with his son in the front passenger's seat, another vehicle drove by the driver's side of the vehicle and sprayed a significant amount of snow on the vehicle, and the windshield wipers seized. The contact then lost visibility of the roadway and slowed down. The vehicle was rear-ended by another vehicle. Both the contact and his son sustained back injuries but did not received medical assistance. The contact was unsure whether the other driver had sustained an injury. A police report was filed.…”
NHTSA complaint #11545494, 2023 · crash · 2 injury(ies)

“The contact owns a 2020 Hyundai Palisade. The contact stated that the front camera was reportedly installed incorrectly, causing the automatic emergency braking system to engage unexpectedly, almost causing several crashes. Additionally, the windshield wiper motor became inoperable, and there was a fluid leak coming from the wiper system that migrated into the transmission, causing a mechanical failure with the gearbox. The rear seat belts also failed to buckle securely and were frequently unlatched while children were inside the vehicle. The contact referenced NHTSA Campaign Numbers: 26V03400…”
NHTSA complaint #11730949, 2026

“The contact owns a 2020 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (Seat Belts) and 26V034000 (Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while attempting to clean the windshield, the windshield washer fluid system failed to spray as intended to clean the windshield. The dealer was contacted, and it was confirmed that parts were not yet available for the recall repairs. The manufacturer was…”
NHTSA complaint #11727897, 2026

Seats 14

“Car seat when you press to collapse the third row press it once the seat activates to collapse if my granddaughter’s in the rear seat and she’s not sitting properly, it’ll collapse on her. Causing death or injury. It won’t retract unless there’s significant pressure to make it retract again. The press and hold will prevent accidental injury.”
NHTSA complaint #11749267, 2026

“The contact owns a 2020 Hyundai Palisade. The contact stated that while her daughter was entering the third row, the lever was pulled to fold the seat for access, and the seat collapsed, nearly crushing her grandson. The contact received notification of NHTSA Campaign Number: 26V034000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 100,000.”
NHTSA complaint #11734521, 2026

“Recall #292 has been open with no remedy for over 3 months”
NHTSA complaint #11729831, 2026

Steering 14 3 crash 1 injury

“I was in an accident on I95. The steering wheel locked causing me to hydroplane and hit ropes and car landed in the middle of 95. No airbags deployed during collision causing head to bump and back injuries. Police report is inaccurate. He asked me how fast I was going and I gave him the speed limit. I wasn't looking at my speed odometer my eyes were on the road. When I came to my self because I told him I hit my head. I distinctly remember the steering wheel locked before gliding. It happened so fast.”
NHTSA complaint #11488332, 2022 · crash · 1 injury(ies)

“Turned into a parking spot , my palisade immediately jumped forward accelerating on its own it began driving by itself, bouncing off of one vehichle to another and pushing the car in front of me backwards then sideways. i had no control over this car. i did not have my foot on the gas as i checked . i finally hit the park light and the car stopped. I need something done asap as i need a vehichle. My car as towed to the dealershipon sunday this is now thursday hyundai is supposed to be in touch but i have not heard anything”
NHTSA complaint #11484653, 2022 · crash

“The roads were icy and my son pulled over to wait out the storm. Our car was parked. Another car slid on the ice and stuck our Hyundai Palisade in the rear. It was a minor impact, no airbags deployed and nobody was injured. The steering column sheered off and the steering wheel was cut loose from the column. Hyundai has an open recall campaign on a similar model (NHTSA campaign #18V118000) for this exact problem of steering wheels sheering from the column. Hyundai sent an investigator to check the car and reports to me that there is no defect with my car. The insurance company is planning to r…”
NHTSA complaint #11450451, 2022 · crash

Service Brakes 12 1 crash 1 injury

“I was recently involved in an accident with my 2020 Palisade that I believe may have been caused by a brake failure. I was simply moving the vehicle from one part of a driveway to another when, as I drove over a drainage ditch, the brakes did not respond and the car suddenly accelerated into a tree. I sustained facial injuries and was transported by ambulance to a nearby hospital. The vehicle is currently at Canby Motors in Bel Air and is available for inspection. The vehicle has only been inspected by Canby Motors to my knowledge at this time. There were no warning lamps, messages or other sy…”
NHTSA complaint #11687649, 2025 · crash · 1 injury(ies)

“When attempting to use engine braking to control descent on mountain roads, the vehicle failed to slow. Engine RPMs increased and speed increased requiring significant brake usage. Last year the vehicle performed as expected as deceleration was controlled via downshifting with much less brake usage. The only change was the application earlier this year of Hyundai service campaign 9C9.”
NHTSA complaint #11751687, 2026

“many palisade owners and I have a same issue that the vehicle shaking when applying the brake the the car slipping jerking forward. that is really unsafe for us. please review this case”
NHTSA complaint #11688560, 2025

Fuel/Propulsion System 11

“The weather became cold outside. After first frost overnight, an oil leak started underneath the hood next to the front passenger side tire. Got in be serviced 11/19. Told the plastic piece to oil housing assembly cracked and had 9 other palisades in for same exact issue. No warning lamps. Cost $519 to replace part.”
NHTSA complaint #11708539, 2025

“While being inspected at the dealership, multiple fuel injectors (#1 and #3) were found to be leaking. This presents a severe fire hazard as fuel is escaping onto engine components. The dealership confirmed the leak and suggested replacing all six injectors due to potential systemic failure, but the manufacturer (Hyundai) is refusing 100% coverage. I have been without a vehicle for over a week, and this is a critical safety defect that could lead to an engine fire or stalling while driving.”
NHTSA complaint #11706627, 2025

“Our motor has been consuming a lot of oil, we were told that Hyundai knows about the issue and that there is nothing they can do. We got sold a poor excuse of a warranty in which they never told us that the warranty would not cover oil consumption, but we have the “best” warranty they had. Our car has died GOING DOWN THE ROAD WITH MY 4 kids and WIFE! Cars had to swerve to avoid a collision, 5 times this has happened but yet they will not do anything! We will be seeking legal help!”
NHTSA complaint #11696971, 2025

Trailer Hitches 11

“The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the tow hitch brake lights were inoperable. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 51,000. Parts distribu…”
NHTSA complaint #11529183, 2023

“The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the trailer hitch fuse was removed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Parts distribution disconnect.”
NHTSA complaint #11518704, 2023

“The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.”
NHTSA complaint #11509541, 2023

Vehicle Speed Control 9 2 crash

“I had just pulled into a (handicapped) parking space at my bank in Marana Az. as I prepared to stop with the brake still depressed, the car suddenly surged, with the tach going to 5000rpm. The vehicle jumped the sidewalk (with rear wheels making drag marks on the sidewalk. Vehicle shot up the slight rise , hit and demolished a concrete bench and some plants and was heading toward the main entrance when I shut the engine off with the ignition key. The car stopped less than 10 feet from the bank entrance. the car came close to going through the entrance shattering the glass doors and possibly…”
NHTSA complaint #11608317, 2024 · crash

“I approached the intersection slowly and stopped completely to turn right. There were a couple of vehicles in front of mine. I pushed the 'Auto Hold' button while waiting on the Red light. A second later, I felt the car moving on its own and stepped on the brakes. The car did not stop and went forward and crashed into the vehicle in front of me. My vehicle did not stop after the initial collision and accelerated more on its own and went forward. I pushed the 'Park' button to stop the car but it did not work and the vehicle kept moving forward fast and hit another car. It still kept moving f…”
NHTSA complaint #11472010, 2022 · crash

“Was driving 70mph on the highway, all instrument cluster speed gauges go to 0mph and I lose ability to manage speed through cruise control. Was driving blind and had no clue what speed I was going and was extremely worried for my safely. Dealership said my instrument cluster has failed, won’t cover under warranty or as a safety issue. Ridiculous a 80k 6 year old car has a main gauge part fail.”
NHTSA complaint #11748509, 2026

Engine And Engine Cooling 8

“The contact owns a 2020 Hyundai Palisade. The contact stated that the vehicle was consuming an excessive amount of oil. There was an oil-burning odor coming from the vehicle. There was a misfire coming from the engine before the vehicle stalled. The Auto START/STOP was activated while driving. The feature was turned off, but quickly reactivated. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximat…”
NHTSA complaint #11720340, 2026

“The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 26V034000 (Air Bags) and 25V607000 (Seat Belts); however, the parts for the repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable timeframe for the remedies to be available. The contact stated that when driving at various speeds and while idle, the vehicle would shake. The contact had checked oil levels and noticed that there was no oil in the vehicle. The contact had to begin changing the oil every 1,000 miles. The contact looked up the CarFax and learne…”
NHTSA complaint #11738696, 2025

“The contact owns a 2020 Hyundai Palisade. The contact stated that the vehicle was experiencing excessive oil consumption. The contact stated that oil was added on several occasions; however, the oil level was low after several months. No warning light was illuminated. In addition, the contact noticed that while the vehicle was idling at a traffic light, the vehicle shuddered abnormally. The vehicle was taken to a local independent mechanic, where it was diagnosed with excessive oil consumption. The contact was referred to a local dealer for assistance. The vehicle was taken to an unknown deale…”
NHTSA complaint #11701215, 2025

Wheels 7 1 crash

“Turned into a parking spot , my palisade immediately jumped forward accelerating on its own it began driving by itself, bouncing off of one vehichle to another and pushing the car in front of me backwards then sideways. i had no control over this car. i did not have my foot on the gas as i checked . i finally hit the park light and the car stopped. I need something done asap as i need a vehichle. My car as towed to the dealershipon sunday this is now thursday hyundai is supposed to be in touch but i have not heard anything”
NHTSA complaint #11484653, 2022 · crash

“1. The paint (all the way down to the metal), in more than 3 spots, has started peeling off. 2 spots are about 2 feet each, so about 4 feet in total of missing paint. The silver on my rims has also started to peel off. 2. Paint has peeled off in large chunks which is unsafe. 3. The paint has been seen by service technicians at Autonation, where I bought it from and service at a Hyundai dealership. 4. I have not filed a claim with insurance yet as it was recommended by both Autonation and the dealership that it is a manufacturer defect and needs to be fixed by them. They both stated I could…”
NHTSA complaint #11643627, 2024

“The rear shocks on my vehicle were checked and the left rear is requiring replacement at approximately 33K miles. The leakage was gradual and after the ride became noticeably rough, I took it for diagnosis at Safford Brown in Fairfax, VA. A failed left rear shock was confirmed. I am replacing to make the ride bearable, and in researching the issue, learned of a TSB for my model year issued by Hyundai for rear shock problems. I will request that the dealer keep the bad components if needed for further action to be pursued with Hyundai. The service advisor also noted very uneven wear on three ti…”
NHTSA complaint #11616193, 2024

Back Over Prevention 4

“The car will start but would not start moving. The adaptive system will turn on by itself and cause the car to stop moving forward.”
NHTSA complaint #11517097, 2023

“This issue was first noticed on December 13th, 2021, and has been an ongoing frustration. I am constantly getting this error: "Parking Sensor Error or Blockage." Please take a look at the attached picture as a reference. On February 8th, 2022, I brought my Hyundai Palisade to the dealer's service department for them to find out what may be wrong. Their technician notes: "Scan all modules for codes with GDS. No DTC in any module. Drove vehicle testing all front and rear sensors, and all are working as designed." Please see attached PDF of the service department's official printout. But I…”
NHTSA complaint #11498759, 2021

“Car was purchased new in May of 2020 and all systems worked as expected. After approx 3 months and 2000 miles the rear backup camera began to pixilate and then failed resulting in a blue screen. Went to a different dealer and they advised replacement of the camera. Returned vehicle to another dealer and they replaced the camera and it worked for about a month then pixilated and failed again. Took the car to a different dealer who checked the connections and cable and advised that the camera needed replacement again. This will be 4 Hyundai dealers that have looked at the car and camera now has…”
NHTSA complaint #11435782, 2021

Lane Departure 4

“"The front view camera (FR_CMR) failed due to an internal control chip defect. The component is available for inspection — it is currently at the dealership. Multiple ADAS safety systems were simultaneously disabled, including Forward Collision-Avoidance Assist, Lane Departure Warning, Lane Keep Assist, Driver Attention Warning, and High Beam Assist. This puts both the driver and other road users at risk by removing all active collision prevention and lane keeping systems while driving at highway speeds with no backup warning. The problem has been confirmed by the Hyundai dealership via GDS di…”
NHTSA complaint #11741368, 2026

“The rear self leveling shocks continually break. They do not last, no recall given even though multiple people say they have same problem.”
NHTSA complaint #11643572, 2024

“hyundai palisade sel 2020 frequently stops the speedometer ,rpm meter,fuel gauge ,lane departure. This may be due to defection instrument cluster,a recall should be immediately made as it might cause accident as speed of a vehicle cannot be knowing and also the lane departure is never turned on when this happen ,also driver won’t know how much is the fuel remaining . Attaching a photo”
NHTSA complaint #11560534, 2023

Chest Clip 1

“Magnetic chest clip malfunctions, does not fasten properly. The car seat is not designs to replace the chest clip with a functioning replacement. This allowed my child to unrestrain herself easily and posed a hazard to her in case of a wreck.”
NHTSA complaint #11634030, 2024

Electronic Stability Control (Esc) 1

“TWO ISSUES: 1. WARNING INDICATOR COMES ON ALONG WITH A WARNING THAT READS "CHECK BLIND-SPOT COLLISION WARNING SYSTEM." THESE WARNING COME ON AFTER DRIVING FOR ABOUT 10 MINUTES, AND COME ON EVEN WHEN NO OTHER VEHICLES ARE AROUND OR IN BLIND-SPOT. SEEMS TO BE A FAULTY SENSOR. AT TIME OF WRITING THIS, VEHICLE ONLY HAS ABOUT 500 (FIVE HUNDRED) MILES. 2. LOUD WHISTLE/WIND NOISE FROM COMING IN FROM DRIVER SIDE DOOR. OCCURS WHEN TRAVELING AT APPROXIMATELY 50+ MPH. SEEMS LIKE THE DOOR IS NOT SEALED PROPERLY, EVEN THOUGH IT IS SHUT ALL THE WAY. LOUD NOISE COULD CAUSE DRIVER TO BE UNABLE TO HEAR E…”
NHTSA complaint #11297703, 2020

Latches/Locks/Linkages 1

“I have a 2020 Palisade Limited and I experienced trying to open my tail gate all three ways: with the key, the button inside vehicle and the auto tailgate release by standing near the rear with the key and all failed to open the tailgate. I had my husband hold the button inside while I forcefully pushed the tailgate from the inside and finally it popped open. Then I had an issue with closing it went part way down and stopped. I had to manually force the tailgate shut. I took it to the dealer and after inspection he said it was covered under warranty for 5 years or 60,000 miles as long as it…”
NHTSA complaint #11517261, 2023

Tires 1

“The contact owns a 2020 Hyundai Palisade. The contact stated while driving approximately 35 MPH, the tires were making a grinding sound. There were no warning lights illuminated. The vehicle was taken to several dealers. The first dealer diagnosed the failure with tire cupping. The second dealer diagnosed the failure and determined that the rear wheel bearings needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 16,000. This car has become a dangerous noisy vehicle in the rain (due to tire cupping) and a real no…”
NHTSA complaint #11465153, 2022