2020 Honda Odyssey Problems & Owner Complaints

Forward Collision Avoidance 165 1 crash 1 injury

“Was driving to work while raining.hit a water puddle hydroplaned, The stop brake warning light came,vehiical slammed on the brakes, and the steering wheel locked up. There where not other vehicals on the road.Rolled the vehical 3 times. On several occasions our honda van has slammed on the brakes without any vehicle or obstacle present.”
NHTSA complaint #11563777, 2024 · crash · 1 injury(ies)

“The electrical component is failing. I have brought in this vehicle 2 times for failed electrical issues over several years (around 2 years), and it only has 52,000 miles currently. The back up sensors no longer work, as well as warning lights for the following began to appear a year ago: collision mitigation, adaptive cruise control, lane keeping assist, road departure mitigation. Sometimes, our electrical side door will not close and will keep opening when trying to shut. This electrical issues has been draining our battery, and while driving, my car shut off in the middle of the street whi…”
NHTSA complaint #11753893, 2026

“adaptive cruise control, lane keep assist system problem, collision mitigation system problem, road departure mitigation system problem and auto high beam problem”
NHTSA complaint #11753174, 2026

Electrical System 156 1 injury

“I have had 2 major issues, the idle stop feature has multiple times caused my car to stall. It has even happened on the highway during traffic where the car went into idle-stop mode and would not restart the engine. Last week it happened again on a major road and the only way to restart the car is shift to park in the middle of a busy 4 lane road, turn off the car completely and then attempt a restart. The other issue was with the rear sliding door, my 3 year old son closed the automatic sliding door by pressing the button and his hand was crushed/ stuck until I was able to reopen it. I have c…”
NHTSA complaint #11543980, 2023 · 1 injury(ies)

“Right sliding door warning alarm and at the same time flashing message on cluster. It has happened dozens of times since new. Sets a service code in computer and has been in at local Honda dealer twice and they found failure code in computer but cannot duplicate problem. I also learned part associated with code is on back order. Dealership charges us for diagnosing each time. When this alarm goes on, it makes you panic that the sliding door may open at any time or may not close.”
NHTSA complaint #11754370, 2026

“The electrical component is failing. I have brought in this vehicle 2 times for failed electrical issues over several years (around 2 years), and it only has 52,000 miles currently. The back up sensors no longer work, as well as warning lights for the following began to appear a year ago: collision mitigation, adaptive cruise control, lane keeping assist, road departure mitigation. Sometimes, our electrical side door will not close and will keep opening when trying to shut. This electrical issues has been draining our battery, and while driving, my car shut off in the middle of the street whi…”
NHTSA complaint #11753893, 2026

Lane Departure 117

“The electrical component is failing. I have brought in this vehicle 2 times for failed electrical issues over several years (around 2 years), and it only has 52,000 miles currently. The back up sensors no longer work, as well as warning lights for the following began to appear a year ago: collision mitigation, adaptive cruise control, lane keeping assist, road departure mitigation. Sometimes, our electrical side door will not close and will keep opening when trying to shut. This electrical issues has been draining our battery, and while driving, my car shut off in the middle of the street whi…”
NHTSA complaint #11753893, 2026

“adaptive cruise control, lane keep assist system problem, collision mitigation system problem, road departure mitigation system problem and auto high beam problem”
NHTSA complaint #11753174, 2026

“I believe the forward facing camera is having electrical issues which is causing the vehicle not to engage lane departure, traction control, Lane keeping assistance, emergency braking, adaptive cruise control, AC intermittently blowing warm and cold. There are four or five lights on the dash about this.”
NHTSA complaint #11750797, 2026

Unknown Or Other 65 11 injury

“UNKNOWN My 3 year old’s hand was crushed in the sliding door. The door closed completely, latched and locked (beeped). The door did not recognize resistance when closing and did not reopen. Medical treatment is forthcoming. The picture attached was taken approximately an hour and a half after the incident.”
NHTSA complaint #11454941, 2022 · 10 injury(ies)

“I have had 2 major issues, the idle stop feature has multiple times caused my car to stall. It has even happened on the highway during traffic where the car went into idle-stop mode and would not restart the engine. Last week it happened again on a major road and the only way to restart the car is shift to park in the middle of a busy 4 lane road, turn off the car completely and then attempt a restart. The other issue was with the rear sliding door, my 3 year old son closed the automatic sliding door by pressing the button and his hand was crushed/ stuck until I was able to reopen it. I have c…”
NHTSA complaint #11543980, 2023 · 1 injury(ies)

“On July 4, my vehicle suddenly shut down. The dash lit up and then the engine just died. This happened twice that day. And again multiple times on July 9. The battery was replaced recently.”
NHTSA complaint #11750361, 2026

Engine 64 1 crash 1 fire 1 injury

“The contact owned a 2020 Honda Odyssey. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The contact stated that the vehicle failed to restart. As a result, another vehicle crashed into the rear of the contact’s vehicle. The contact sustained injury to her neck and lower back that required medical attention. A police report was filed. The vehicle was towed to a tow lot and deemed a total loss by the insurance company. The dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 28,800.”
NHTSA complaint #11524914, 2023 · crash · 1 injury(ies)

“The contact owns a 2020 Honda Odyssey. The contact stated that while driving at 30 MPH, she noticed through her rearview mirror that her vehicle's trunk had caught fire without warning. The contact pulled over and was able to extinguish the fire with her shoe. The contact did not suffer any injuries and a police report was not filed. The vehicle was towed to the dealer where it remained in their possession and had yet to be diagnosed. The manufacturer was notified about the failure. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approxi…”
NHTSA complaint #11481394, 2022 · fire

“Vehicle: 2020 Honda Odyssey VIN: [XXX] Mileage at time of failure: 155413 Component: Engine — Connecting Rod BearingsDescription: My 2020 Honda Odyssey experienced a failure of the connecting rod bearings on 7/30/26, resulting in loud knocking noise. The failure was diagnosed by Luis Asturias at Jim Coleman Honda in Clarksville, MD. This vehicle falls within the scope of NHTSA's open Preliminary Evaluation PE25008, which covers 2018-2020 Honda Odyssey vehicles with the 3.5L J35 V6 engine for this exact failure mode. My dealer declined to cover the repair cost under warranty because no recall h…”
NHTSA complaint #11754505, 2026

Structure 29 3 injury

“The rear hatch will randomly close after it is opened. The hatch will not stop closing if someone is standing under it. Several times now it has closed while someone is getting something out of the back and you can not make it stop without quickly getting out of the way and pressing the button. Both, myself and my wife have been hit pretty hard on the head by the hatch closing on us. This is a HUGE safety concern as I have children that could easily be harmed by the sheer power of this hatch. I have had the issue inspected by an independent shop and was informed that it would need both new…”
NHTSA complaint #11678487, 2025 · 1 injury(ies)

“The rear hatch door closed with me standing under it and I injured my arm trying to stop the door from closing on me. The door will not stop closing even with a person there. This is very dangerous! The mechanic said that we need to replace the rear struts- this car is only 3 years old!”
NHTSA complaint #11588681, 2024 · 1 injury(ies)

“I have had 2 major issues, the idle stop feature has multiple times caused my car to stall. It has even happened on the highway during traffic where the car went into idle-stop mode and would not restart the engine. Last week it happened again on a major road and the only way to restart the car is shift to park in the middle of a busy 4 lane road, turn off the car completely and then attempt a restart. The other issue was with the rear sliding door, my 3 year old son closed the automatic sliding door by pressing the button and his hand was crushed/ stuck until I was able to reopen it. I have c…”
NHTSA complaint #11543980, 2023 · 1 injury(ies)

Fuel/Propulsion System 22

“The high pressure fuel pump has failed on this vehicle. This is a known problem for vehicles between 2017 and 2020 and has not been adequately addressed by the corporation.”
NHTSA complaint #11744487, 2026

“High pressure fuel pump failed on a low mileage 2020 Honda Odyssey. Upon initial inspection the Honda mechanic reported the area around the fuel pipe was saturated with fuel.”
NHTSA complaint #11738681, 2026

“The blind spot system was a problem when I purchased the car, it spent 15 days in service in the first 30 days of ownership to address the issues. Now, I after another light came on I discovered 9 open recalls on the vehicle that were not disclosed prior to purchase.”
NHTSA complaint #11736255, 2026

Back Over Prevention 20

“The contact's daughter owns a 2020 Honda Odyssey. The contact stated that while his daughter was driving at an undisclosed speed, several unknown warning lights illuminated. The contact attempted to inspect the vehicle but could not determine the cause of the failure. The vehicle was taken to a dealer, where the contact was informed by the technician that the failure might be from the wiring connected to the rearview camera. The contact declined to pay for a diagnostic test. The contact attempted to repair and realign the rearview camera; however, the part needed to realign the camera could no…”
NHTSA complaint #11717828, 2025

“When driving in reverse the front screen blacks out.”
NHTSA complaint #11713539, 2025

“Complete infotainment system loss and screen blackouts Repeated “Network connection lost” errors Inoperative reverse camera and parking assist systems Ongoing 12V battery drainage due to system faults My Honda dealer has diagnosed the problem as a defective floor wire harness and advised that the entire harness kit must be replaced at an estimated cost of approximately $7,000. While I greatly appreciate the 80% goodwill coverage already offered, the remaining $1,400 out-of-pocket expense is still a significant hardship — particularly since this is a known and documented defect affecting ve…”
NHTSA complaint #11694265, 2025

Service Brakes 18

“Receiving ACC, lane keep assist, front collision , auto high beam errors on the instrument screen. None of the safety features work. Cruise control does not work.”
NHTSA complaint #11716845, 2026

“Multiple warning lights, all for the safety system: ACC, automatic emergency braking, etc. I am told by the dealer that this is due to a faulty forward camera. Looking at the NHTSA site and other forums, this is a VERY common issue and should be addressed.”
NHTSA complaint #11710727, 2026

“Vehicle has all time on the brake system, front collision, auto high beam, adaptive cruise control, lane keeping assist abd road departure warnings. Sometimes the vehicle turns off suddenly when stop, and the steering wheel gets hard when parking.”
NHTSA complaint #11730057, 2025

Air Bags 17 2 crash 4 injury

“In 2020 I was driving in Sequoia national forest and hit a small pothole/erosion hole in front of a gate at approximately 2-3mph. I slightly bottomed out the car. The airbags deployed. Mild abrasion friction burns on my wrist. My wife's airbags in the passenger seat also deployed, but since we had zero forward momentum they didn't even contact her. I was told by Honda that this is my fault and that their airbag system only deployes when it should, and ultimately just filled an insurance claim. I was extremely ignorant of how not road safe my car was, and drive it home. The car was towed for…”
NHTSA complaint #11572287, 2020 · crash · 1 injury(ies)

“The rear passenger side tire hit a pothole and it caused all of the airbags to deploy on April 6, 2026. The impact should not have set the airbags off. This has caused a severe rash/burn on my son's face and neck. The vehicle is now being totaled by my insurance company and forcing me to have to purchase a new vehicle and my insurance rates to go up. Three days later, April 9, 2026, a safety recall on the over-sensitive airbags was issued for this Odyssey. There were no other warnings leading up to this. Insurance has inspected the vehicle and deemed it a total loss.”
NHTSA complaint #11731509, 2026 · 1 injury(ies)

“The airbag deployed unexpectedly while driving without a collision. The vehicle became unsafe to operate, and I sustained an injury. This happened last night so nothing has been inspected yet.”
NHTSA complaint #11707326, 2025 · 1 injury(ies)

Power Train 16

“At roughly 5,000 miles, this 2020 Honda Odyssey was brought into an authorized Honda dealership due to transmission concerns. The dealership service department improperly evaluated the 10 speed transmission, and diagnosed a 9 speed transmission system, assured me that what I was feeling was completely normal, and instructed me to only bring the vehicle back if the issue got worse. At approximately 60,000 miles, after experiencing a transmission slip, I immediately took the vehicle to an ASE Blue Seal Certified shop for a complete transmission service to ensure proper maintenance was performed…”
NHTSA complaint #11754107, 2026

“The vehicle is a 2020 Honda Odyssey. A recurring and dangerous safety failure occurs involving the Auto Idle-Stop system. With the system enabled and the vehicle at a complete stop, the engine shuts off as designed. However, upon depressing the brake pedal to resume driving, the engine severely struggles to restart and completely fails. Simultaneously, the vehicle immediately and automatically shifts itself into PARK, and the entire dashboard display illuminates with all available warning icons and messages. This malfunction creates an immediate, high-risk safety hazard. When the incident occ…”
NHTSA complaint #11750904, 2026

“The automatic engine shut off at stop doesn't always restart engine when moving again. This has happened several times where the engine doesn't restart after the engine shut off is engaged. This is the same issue as reported in NHTSA Action Number: EA25004”
NHTSA complaint #11746631, 2026

Vehicle Speed Control 13 1 crash 1 injury

“Was driving to work while raining.hit a water puddle hydroplaned, The stop brake warning light came,vehiical slammed on the brakes, and the steering wheel locked up. There where not other vehicals on the road.Rolled the vehical 3 times. On several occasions our honda van has slammed on the brakes without any vehicle or obstacle present.”
NHTSA complaint #11563777, 2024 · crash · 1 injury(ies)

“Multipurpose camera is defective- broken after only 80,000 miles. No longer functions at all. No automatic emergency braking, no forward collision warning, no lane departure warning, no lane keeping assistance, no adaptive cruise control. Dangerous now without all those computer controlled safety functions. $2400 replacement. I don’t have $2400.”
NHTSA complaint #11742077, 2026

“Upon starting the vehicle, it failed to engage in reverse. Although the backup camera activated, the vehicle remained stationary. After multiple ignition cycles, the vehicle eventually engaged in reverse and then moved forward in Drive. However, shortly after, the vehicle experienced a sudden loss of power and entered "limp mode," restricting speed to approximately 15–20 mph regardless of throttle input. The engine revved excessively high without corresponding acceleration, and a severe burning/heat smell emanated from the transmission/engine compartment. This failure occurred without any pri…”
NHTSA complaint #11709127, 2025

Fuel System 7

“The contact's wife owns a 2020 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.”
NHTSA complaint #11625840, 2024

“The contact owns a 2020 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.”
NHTSA complaint #11623812, 2024

“The contact owns a 2020 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.”
NHTSA complaint #11621470, 2024

Suspension 7

“-Left rear spring broke from normal use. -safety: dealership said van was unsafe to drive -part is on backorder from Honda with no estimated production date. In order to get van repaired a used spring out of a junked Odyssey was installed”
NHTSA complaint #11754762, 2026

“My vehicle is around 40,000 miles. The rear shocks have rusted, leaked, and collapsed. This seems to be due to a manufacturing defect. It makes driving long distances on uneven terrain very unsafe. A vehicle’s suspension should not fail this completely in such a short amount of time.”
NHTSA complaint #11753946, 2026

“I was leaving a parking lot when I heard a very loud bang. My vehicle then continued to make noises when going over bumps. I brought the van to a Honda dealership where it was identified both rear coil springs broke at the base and need replacement.”
NHTSA complaint #11752347, 2026

Visibility/Wiper 6

“Dealership has not resolved the problem since they are waiting for parts”
NHTSA complaint #11753625, 2026

“Backup camera stopped working for no reason, says camera system failure and is a black screen. Research says this is a recall but my dealership says it is not.”
NHTSA complaint #11735462, 2026

“rear tailgate window spontaneously shattered”
NHTSA complaint #11731168, 2026

Steering 4 1 crash 1 injury

“Was driving to work while raining.hit a water puddle hydroplaned, The stop brake warning light came,vehiical slammed on the brakes, and the steering wheel locked up. There where not other vehicals on the road.Rolled the vehical 3 times. On several occasions our honda van has slammed on the brakes without any vehicle or obstacle present.”
NHTSA complaint #11563777, 2024 · crash · 1 injury(ies)

“I have been getting front end clunking noise since I bought vehicle. Honda is not able to identify and resolve issue after taking to multiple dealers. And after 5 years and 45k miles white paint started flaking in different penal of car”
NHTSA complaint #11674714, 2025

“THIS IS A FOLLOW UP REPORT TO 11343147. SINCE THE SUBJECT REPORT WE HAVE HAD 3 MORE INCIDENTS (IN ABOUT A WEEK) OF THE STEERING WHEEL LOCKING AND PREVENTING THE CAR FROM TURNING. ONE TIME THE LOCKED STEERING WHEEL FORCED THE CAR INTO THE ONCOMING LANE OF TRAFFIC DURING A BASIC RIGHT HAND TURN INTO A NEIGHBORHOOD. ONE INSTANCE WHILE STOPPED TO TRY AND BACK INTO OUR DRIVE WAY WE WATCHED THE STEERING WHEEL TURN BY ITSELF. IN THESE CASES THE LANE DEPARTURE WARNING WAS SET TO WARNING ONLY AND THE ACC AND LKAS ARE 100% OFF. CLEAR, SUNNY DRIVE DAYS. TEMPERATURE IN THE LOW 80'S. CAR SPEEDS WER…”
NHTSA complaint #11344167, 2020

Engine And Engine Cooling 3

“The contact owns a 2020 Honda Odyssey. The contact stated that the vehicle made an abnormal ticking sound while depressing the accelerator pedal, and the engine made a loud sound. There was no warning light illuminated. Upon investigation, the contact related the failure to NHTSA Action Number: PE25008 (Engine). The vehicle was taken to the local dealer, where it was diagnosed and there were metal shavings found in the engine oil. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and confirmed that there was no recall or w…”
NHTSA complaint #11734818, 2026

“The contact owns a 2020 Honda Odyssey. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the connecting rod bearings, resulting in damages to the engine, causing the engine to seize. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure…”
NHTSA complaint #11689182, 2025

“The contact owns a 2020 Honda Odyssey. The contact stated that there was an abnormal knocking sound coming from the engine. The vehicle was taken to a local dealer where it was diagnosed. The contact was informed that the knocking sound coming from the engine became louder to take the vehicle back for inspection. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 3,000.”
NHTSA complaint #11624995, 2020

Exterior Lighting 3

“Tailgate control module damaged by water leaking from faulty rear body seam seals on left top of vehicle Doors would lock and unlock on their own while driving and tailgate signaled it was open but never unlatched Manual tailgate opening/closing did not work at all Constantly beeped when unlocked and alarm went off randomly All electrical activity drained battery and made vehicle undriveable; tow was necessary First sign was "power tailgate problem" light on dash 5 days before vehicle battery was dead Honda charged for and replaced Tailgate control module and recommended an outside company to…”
NHTSA complaint #11722497, 2026

“Car would randomly die while I was driving, causing my children and I to be in severe danger in the middle of a busy road multiple times”
NHTSA complaint #11708966, 2025

“The auto idle start/stop feature failed to recognize a bad battery and shut the car off while I was stopped in the left turn lane. The vehicle failed to start and lost all power, including hazard lights and brake lights. I had no way of indicating to other drivers behind me that the vehicle was disabled other than getting out of the vehicle and waving them around me. This happened while I was taking my son to school and could have resulted in us getting in an accident or causing another accident. Honda was not able to identify root cause and replaced the battery. I do not trust this vehic…”
NHTSA complaint #11677559, 2025

Seat Belts 3 1 injury

“The rear passenger side tire hit a pothole and it caused all of the airbags to deploy on April 6, 2026. The impact should not have set the airbags off. This has caused a severe rash/burn on my son's face and neck. The vehicle is now being totaled by my insurance company and forcing me to have to purchase a new vehicle and my insurance rates to go up. Three days later, April 9, 2026, a safety recall on the over-sensitive airbags was issued for this Odyssey. There were no other warnings leading up to this. Insurance has inspected the vehicle and deemed it a total loss.”
NHTSA complaint #11731509, 2026 · 1 injury(ies)

“Top left rear exterior seam/seal on the top of the roof, under the black strip that runs front to back is leaking inside the left inner side/panel of the trunk, leaking water into all electrical components (break/turning lights) as well as the left rear seatbelt mechanism, soaking seatbelt, rendering it unusable. Could be a potential fatality in case of an accident.”
NHTSA complaint #11644275, 2024

“While traveling from Florida to our home in Pennsylvania in December 2022, we were on [XXX] and after going over a pothole, the side curtain airbag, and the driver seat side airbag inadvertently deployed. It was very traumatic and we are fortunate that we were able to pull off the side of the highway without getting hit by vehicles., The repair, which totaled over$16,000 was done by GERBER COLLISION AND GLASS Easton, PA. we personally are trying to recoup our out of pocket expenses of $781.08 from HONDA. And now, a month ago, May 2026,(almost 4 years after our incident) we received a SAFE…”
NHTSA complaint #11746315, 2022

Seats 3 1 injury

“The rear passenger side tire hit a pothole and it caused all of the airbags to deploy on April 6, 2026. The impact should not have set the airbags off. This has caused a severe rash/burn on my son's face and neck. The vehicle is now being totaled by my insurance company and forcing me to have to purchase a new vehicle and my insurance rates to go up. Three days later, April 9, 2026, a safety recall on the over-sensitive airbags was issued for this Odyssey. There were no other warnings leading up to this. Insurance has inspected the vehicle and deemed it a total loss.”
NHTSA complaint #11731509, 2026 · 1 injury(ies)

“2020 Honda Odyssey EX-L, 49k miles, no prior collisions. 1. Faulty system: SRS airbag module, defective factory aluminum clip (official Honda recall defect). EDR data verified this component failure by dealer technicians. ​ 2. Safety risk: Driver airbag spontaneously deployed at 41MPH with zero impact. Seven occupants suffered soft tissue injuries and PTSD; sudden deployment created severe risk of secondary crash. ​ 3. Dealer confirmation: Bay Ridge Honda (Brooklyn NY) diagnosed and confirmed the airbag clip defect via EDR readout and physical teardown, filed service records for this issue.…”
NHTSA complaint #11750427, 2026

“I am submitting this complaint regarding a faulty Multi-Model Seat Weight Sensor (SWS) in my 2020 Honda Odyssey. I understand that NHTSA Recall 24V-064 covers this issue for certain vehicles; however, my VIN is not included, even though my vehicle is exhibiting the same malfunction described in the recall notice. Multiple independent mechanics and certified airbag technicians have inspected my vehicle and confirmed that the SRS (Supplemental Restraint System) circuit is open, indicating that the front passenger airbag will not deploy in the event of a collision. This represents a serious safe…”
NHTSA complaint #11692074, 2025

Visibility 3

“The contact owns a 2020 Honda Odyssey. The contact stated that on several occasions while driving at various speeds during rainy weather, he attempted to defrost the windows; however, the HVAC failed to operate as designed with warm air coming from the HVAC system. As a result, the windows failed to defrost as needed, making it difficult to see the roadway. The vehicle was taken to the dealer where it was diagnosed and determined that the blower motor had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure and…”
NHTSA complaint #11551033, 2023

“The contact owns a 2020 Honda Odyssey. The contact stated that he became aware that the VIN was included in NHTSA Campaign Number: 23V174000 (Visibility) however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.”
NHTSA complaint #11515622, 2023

“WHILE TRAVELING ON THE INTERSTATE AT APPROXIMATELY 75 MPH, THE SUNROOF SPONTANEOUSLY SHATTERED. I HAVE A DASH CAM AND WHEN I REVIEWED THE FOOTAGE, THERE WASN'T ANY SIGN OF ROCKS OR DEBRIS THAT HAD CAUSED THE BREAKAGE. *TR”
NHTSA complaint #11325101, 2020

Equipment 2

“The center infotainment display does not have any visuals anymore. It started with cameras and displays glitching in and out for about 1&1/2 years. The problem wasn’t too bad, but in Aug 2021, the radio started to not work, and then we began hearing 3 tapping noises every 2 seconds while the engine was on. Now the screen is black and has no displays at all. We brought the van in to the dealership and they said parts had to be ordered. The Honda Advisor told me that this was a problem that they are aware of that happens often with this particular model. It’s been 3 months and nothing has been…”
NHTSA complaint #11439957, 2021

“The audio/infotainment system controls everything in the vehicle. It has had a crackling noise coming over the speakers since I purchased the vehicle in September 2020. I had purchased it brand new and almost immediately after I took delivery realized there was an issue with this vehicle. After reviewing online posts from other owners, it became apparent that this was a widespread issue. The system just turns off while you're driving and you get a black screen that says "network connection lost" and you can't do anything with the unit. The rear-entertainment system does not work, can't ad…”
NHTSA complaint #11426338, 2021

Latches/Locks/Linkages 2

“I became aware of a news article and videos of a documented security problem with Hondas where someone can use a device to unlock any Honda made in last 10 years and also remotely start the vehicle without leaving any trace of the intrusion. This poses many obvious security and safety risks to a Honda vehicle owner. Example, someone could gain access to a locked vehicle and steal contents. Or they could enter and hide in the back and attack someone. Or they could unlock the car and use the built in garage door opener to gain access to a home. Or they could even start a car remotely in a garage…”
NHTSA complaint #11473553, 2022

“After stopping at a gas station for a rest break, both the passenger side and driver side rear power sliding doors refused to close after the passengers re-entered the vehicle. The tracks/path for the doors were checked for obstructions and none were found. After multiple repeated attempts at closing (more than ten on each side), the doors were successfully closed. After several additional hours of driving, the same scenario played out at our next fuel stop. The vehicle would have been unsafe to operate had the problem not resolved itself. The doors could not be closed by using the neithe…”
NHTSA complaint #11432372, 2021