2020 Honda Civic Problems & Owner Complaints

Unknown Or Other 36 1 crash 1 fire 1 injury

“I WAS IN A WRECK MAY 2020. I SWERVED TO MISS A DEER AND HIT A CONCRETE COLVERT, THE VEHICLE LAUNCHED AND MY AIRBAGS DIDN'T GO OFF. VEHICLE CAUGHT FIRE, MY MOTOR, TRANSMISSION, AND TIRES CAME OFF. I SUFFERED FROM SPINAL INJURY AND NERVE DAMAGE.”
NHTSA complaint #11389634, 2020 · crash · fire · 1 injury(ies)

“on 7-28-26 After filling my vehicle with gas at the next red light, all lights on dashboard went on flickering warning (Christmas tree effect). on 7-29-26 After researching online Roadside came out and did Battery and alternator test that passed. I did hard reboot from instructions I found online and after several attempts the lights cleared twice, the morning of 7-30-26 when leaving for work the flickering lights came back on. Vehicle had a slight tremble but cleared after a few seconds while vehicle warmed up. I went to get the battery checked at the shop and it passed also had air filter…”
NHTSA complaint #11753827, 2026

“The A/C went out on this vehicle. The A/C only worked half way in the car. It would only cool the passenger side and not drivers side. When I took it in to get it fixed, they said it was the condenser. There was a recall for the compressor shaft seal but not the condenser. They replaced the condenser and compressor shaft seal. As I checked the Internet I found a recall for this problem in Canada but not in the U.S. I asked Honda about it. They said it was VIN specific right now unless enough people complain about this problem. If it happened in Canada it should be dealt with here. According t…”
NHTSA complaint #11749531, 2026

Electrical System 34 3 crash 3 injury

“WE WERE TRAVELING EAST ON HWY 63 GOING HOME. THE LANE DEPARTURE ASSIST CAME ON BUT WE WERE NOT OUT OF LANE. WE KEPT TRAVELING A LITTLE FURTHER AND THE STEERING WAS STIFF. WE WERE TRAVELING ABOUT 53 MPH AND THE CAR ALL OF A SUDDEN JERKED VERY SHARP TO THE RIGHT AND WE WENT OFF THE ROAD HITTING PARKED TRUCK AND FLIPPED IT. THE WHEELS JUST TURNED THE RIGHT AND WOULD NOT LET US TURN THE WHEEL”
NHTSA complaint #11352742, 2020 · crash · 2 injury(ies)

“Was T bones September 3rd 2023 exiting the freeway by a Ford F-350. Injury to left side of vehicle mainly . Airbags not side airbags deployed. Went through insurance and was told to report it to the manufacturer. Due to this I now need double knee surgery as I have tears and fluid and now have spinal injury .”
NHTSA complaint #11566504, 2023 · crash · 1 injury(ies)

“I turn my car on To go to work realized I didn’t have my phone. Car was in park. I hadn’t touch the gearshift at all I get out of the car. Approximate 20 seconds after I walk away from the car, my home security camera shows the car creeping extremely slowly backwards up into my driveway going up across the crown of the road… across the street and falls into a 10 foot deep ditch. I am 100% certain that Car was in Park… There were no sounds when I open the door to alert me that it would be anything other than park.. The back up camera was not engaged, so it was definitely not in Reverse… When th…”
NHTSA complaint #11606960, 2024 · crash

Power Train 31 1 crash

“I turn my car on To go to work realized I didn’t have my phone. Car was in park. I hadn’t touch the gearshift at all I get out of the car. Approximate 20 seconds after I walk away from the car, my home security camera shows the car creeping extremely slowly backwards up into my driveway going up across the crown of the road… across the street and falls into a 10 foot deep ditch. I am 100% certain that Car was in Park… There were no sounds when I open the door to alert me that it would be anything other than park.. The back up camera was not engaged, so it was definitely not in Reverse… When th…”
NHTSA complaint #11606960, 2024 · crash

“I am the second owner of this year and model of Civic. I initially bought it back in 2021 with 14,000 miles on it. The clutch slipped and blew at around 29K miles in 2023. I brought it into a honda dealership and they were at least able to replace the clutch with the SAME CLUTCH under warranty but now it's 2026 and the clutch is going out again. Clutches should not be going out this frequently. I've driven several manuals and if you were to look up this specific year and model, it is a known issue across several forums online and youtube videos for having a "weak clutch". Despite it being a kn…”
NHTSA complaint #11743792, 2026

“Clutch started slipping all of a sudden. Check to see if it was under warranty said the warranty had expired because the car was over 36,000 MI did not know about the extended clutch warranty at the time that Honda was extending it due to defective parts so we replaced it ourselves. Upon tear down it was discovered that the clutch disc was only about 30% worn down there were no hot spots in the flywheel or the clutch cover so the problem was related to the holding force of the clutch cover have we continued to drive the car the way it was it would have burnt it up because it would barely move.…”
NHTSA complaint #11719737, 2025

Air Bags 29 5 crash 1 fire 5 injury

“I WAS IN A WRECK MAY 2020. I SWERVED TO MISS A DEER AND HIT A CONCRETE COLVERT, THE VEHICLE LAUNCHED AND MY AIRBAGS DIDN'T GO OFF. VEHICLE CAUGHT FIRE, MY MOTOR, TRANSMISSION, AND TIRES CAME OFF. I SUFFERED FROM SPINAL INJURY AND NERVE DAMAGE.”
NHTSA complaint #11389634, 2020 · crash · fire · 1 injury(ies)

“Was T bones September 3rd 2023 exiting the freeway by a Ford F-350. Injury to left side of vehicle mainly . Airbags not side airbags deployed. Went through insurance and was told to report it to the manufacturer. Due to this I now need double knee surgery as I have tears and fluid and now have spinal injury .”
NHTSA complaint #11566504, 2023 · crash · 1 injury(ies)

“Stopped at a red light, I was rear ended by a car going 30-35 mph and pushed into the car in front of me. The driver seat was in a reclining position after impact, I was sitting up when hit and wound up laying almost to the back seat after impact but the airbag never deployed causing my stomach to hit the steering wheel.”
NHTSA complaint #11444790, 2021 · crash · 1 injury(ies)

Steering 27 2 crash 4 injury

“The contact owned a 2020 Honda Civic. The contact's son was driving the vehicle at 30 mph and while making a right turn, the vehicle failed to turn to cause the driver to crash into a city bus head-on. The air bags on the driver's side and the passenger side did deploy but did not fully inflate. The contact's son and passenger were not taken to the hospital or received medical treatment. The contact's son later went to seek medical attention and was found to have suffered a concussion. The passenger in the front seat hit his head on the windshield and also did seek medical attention. The polic…”
NHTSA complaint #11450791, 2022 · crash · 2 injury(ies)

“WE WERE TRAVELING EAST ON HWY 63 GOING HOME. THE LANE DEPARTURE ASSIST CAME ON BUT WE WERE NOT OUT OF LANE. WE KEPT TRAVELING A LITTLE FURTHER AND THE STEERING WAS STIFF. WE WERE TRAVELING ABOUT 53 MPH AND THE CAR ALL OF A SUDDEN JERKED VERY SHARP TO THE RIGHT AND WE WENT OFF THE ROAD HITTING PARKED TRUCK AND FLIPPED IT. THE WHEELS JUST TURNED THE RIGHT AND WOULD NOT LET US TURN THE WHEEL”
NHTSA complaint #11352742, 2020 · crash · 2 injury(ies)

“Steering system failed and started to jerk -- Contacted Honda and while there was a recall on the NEWER models, we experienced a similar issue on our 2020 Civic.”
NHTSA complaint #11734075, 2026

Forward Collision Avoidance 24 1 crash 3 injury

“Was T bones September 3rd 2023 exiting the freeway by a Ford F-350. Injury to left side of vehicle mainly . Airbags not side airbags deployed. Went through insurance and was told to report it to the manufacturer. Due to this I now need double knee surgery as I have tears and fluid and now have spinal injury .”
NHTSA complaint #11566504, 2023 · crash · 1 injury(ies)

“Phantom braking, has occurred over a dozen times. Caused me to spill hot coffee all over my face and neck causing mild burns.”
NHTSA complaint #11583498, 2024 · 1 injury(ies)

“Breaking mitigation or control system was defective, seat belt didn't work properly and involuntary breaking led to incident in which face hit the steering wheel, leading to injury. The problems were evaluated by the dealership but they denied there were problems, and there were not other parties that evaluated the car. There were some warning lights that came on several weeks in advance of the involuntary breaking.”
NHTSA complaint #11427919, 2021 · 1 injury(ies)

Fuel/Propulsion System 24

“On 04/2025 the car was driving fine with no warnings or indication of a problem. Turned my car on at a parking lot and as I was driving away the car suddenly stopped, all the warning lights started coming on. I was able to turn it back on and drove it to a nearby dealer. I am the second owner of the car and Honda dealer said the fuel pump had already been replaced due to a recall. This time they said it was a secondary fuel pump that was the problem and the very expensive repair was done. Fast forward to 2/2026 and the same thing happened. This time it was scarier as it shut off as a car was b…”
NHTSA complaint #11720151, 2026

“Fuel pump issue. There is an active recall for this make and model but this vin isn’t included. The car will be fine and either completely shut down or once parked it won’t restart. After about an hour it will start and be fine. We took to a local mechanic who diagnosed the fuel pump. Said there was a recall so we went to the local dealership. They said it isn’t included and they can’t get the fuel pumps as they are being held for recalls only. The car continues to have this issue which is unsafe. I’ve contacted Honda corporate who are trying to get a fuel pump for us. We believe this sho…”
NHTSA complaint #11716683, 2025

“There is a known recall on the fuel pump and the last bulletin from Feb 25 #24008 lists All Vins except ones starting with JHM. My Honda has shut down on 6 occasions. I took it to a mechanic who diagnosed it as the fuel pump is bad. He showed me the bulletin. When I contacted Honda I was told this Vin is not included. it has under 50,000 miles on it. I believe this is somehow being overlooked in the recall for some reason This is dangerous for me to continue driving this car. It is an expensive repair for a car with under 50k miles. Please help”
NHTSA complaint #11689713, 2025

Service Brakes 14 4 crash

“I turn my car on To go to work realized I didn’t have my phone. Car was in park. I hadn’t touch the gearshift at all I get out of the car. Approximate 20 seconds after I walk away from the car, my home security camera shows the car creeping extremely slowly backwards up into my driveway going up across the crown of the road… across the street and falls into a 10 foot deep ditch. I am 100% certain that Car was in Park… There were no sounds when I open the door to alert me that it would be anything other than park.. The back up camera was not engaged, so it was definitely not in Reverse… When th…”
NHTSA complaint #11606960, 2024 · crash

“The contact owned a 2020 Honda Civic. The contact stated while driving approximately 65 MPH, the vehicle was on cruise control, and the vehicle slowed down as if the contact had depressed the brake pedal. The contact stated no warning light was illuminated or warning chime sounded. The contact crashed into a truck and bounced off the side of the truck and the vehicle hit the highway divider at the front end of her vehicle and came to a stop. The contact stated that only one side air bag had been deployed. The contact stated that the police and emergency services arrived but she did not seek me…”
NHTSA complaint #11551437, 2021 · crash

“REAR ELECTRONIC PARKING BRAKE FAILED WHILE IN PARK. THE VEHICLE HAD THE PARKING BRAKE ENGAGED, AND THE VEHICLE ROLLED DOWN A HILL INTO TREES, DAMAGING THE REAR BUMPER AND HATCH. THIS PARKING BRAKE ISSUE WAS ALSO DOCUMENTED ON EARLIER CIVIC MODELS FROM THIS GENERATION.”
NHTSA complaint #11388484, 2021 · crash

Engine 11

“I received an email from Honda regarding a safety recall, stating that the defective part is now available. However, when I called different Honda dealerships, they told me to disregard the notice because the part is not available. If the repair cannot be done, I am concerned why Honda sent the notice in the first place.”
NHTSA complaint #11680712, 2025

“Today my 19 year old daughter was driving and her car just died in the middle of the road. And it wouldn’t start back up. It finally did start and she was able to pull over out of traffic. This is a huge safety issue and about the 20th time this has happened to my daughter. It is maybe even happen more. I fill out one of these reports every time and I don’t feel like my voice is heard or that anybody cares. One of these times somebody is going to hit my daughter and I hope she doesn’t die due to an accident. This is a huge safety issue and I know there is a safety recall on fuel pumps. Just…”
NHTSA complaint #11630228, 2024

“Once again while driving on the interstate at highway speed the car lost power and then died. At first it wouldn’t start and then finally did where it could be slowly driven to an exit for safety. I 100% think this vehicle needs included in the fuel pump recall! This is probably the 30th time it has done this. This is my 19 year old daughter’s car and it is very unsafe. We bought a Honda because we heard they are very good and safe and reliable cars. This hasn’t proven to be that! We can’t afford to just get another car or pay to have it fixed. I know there are many other Hondas with…”
NHTSA complaint #11616976, 2024

Fuel System 7

“The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.”
NHTSA complaint #11621203, 2024

“The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.”
NHTSA complaint #11608320, 2024

“The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.”
NHTSA complaint #11573664, 2023

Wheels 7 2 crash 1 fire 1 injury

“I WAS IN A WRECK MAY 2020. I SWERVED TO MISS A DEER AND HIT A CONCRETE COLVERT, THE VEHICLE LAUNCHED AND MY AIRBAGS DIDN'T GO OFF. VEHICLE CAUGHT FIRE, MY MOTOR, TRANSMISSION, AND TIRES CAME OFF. I SUFFERED FROM SPINAL INJURY AND NERVE DAMAGE.”
NHTSA complaint #11389634, 2020 · crash · fire · 1 injury(ies)

“On passenger side, 4 of 5 wheel hub bolts (lug bolts) broke off during driving. The lug nuts did not come loose. The bolts actually broke off with lug nuts attached. This caused the wheel to separate from the car while driving. This caused an accident and $5,500 damage to the car. There were no warnings from the in-car information center.”
NHTSA complaint #11748079, 2026 · crash

“The contact owns a 2020 Honda Civic. While driving 50 MPH on the highway, the passenger’s side wheel felt as if the wheel was about to detach, causing the vehicle to veer to the right. The vehicle returned to normal functionality and operated as designed. No warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 25E071000 (Wheels). The approximate failure mileage was 63,000.”
NHTSA complaint #11724706, 2026

Structure 6

“I reported this issue to insurance. The facts are that when I was watching a family member’s toddler, I went to my vehicle to grab a stack of papers. While holding her, I reached in and grabbed the papers sitting directly on the back seat of the coupe vehicle (I.e., easy to reach). Upon grabbing the papers in one hand and holding her on my left hip, I shut the drivers side door and began walking toward the home. Immediately, I heard an odd sound like a rustle or possibly an animal scurrying. I looked around confused because I hadn’t seen anything and it wasn’t too dark. Then I looked closer…”
NHTSA complaint #11747930, 2026

“I bought this car from a Honda dealership in Cincinnati. I searched for this specific year and color. It had about 48k miles on it when I got it. I have only put on 14k miles now. I purchased the warranty. After a year of owning it. My paint on the plastic pieces started to chip off. The mirror is nearly completely paintless, and the door handles look bad as well. I have been trying to work with Honda. The dealership recognized this was an issue with this color. There is a class action for the white as well. The honda dealership said Honda corporate should do something about it since I haven't…”
NHTSA complaint #11672755, 2025

“the car gets wet in the floor area after it rains. took to dealer and said it was p/S issue. the car is 5 years old, yet now there is mold on the floor carpet due to the water damage.”
NHTSA complaint #11641742, 2025

Suspension 6

“I was driving to work in the rain on the highway and I heard a big thump and I thought I had hit something and my wheel went sideways and I kept trying to keep my car on the road even though I didn’t hit anything.”
NHTSA complaint #11705138, 2025

“my car has been grinding ever since I purchased the car. The vehicle only had 17,000 miles when I bought it. I took it to Honda of Hollywood and let them know that my car was grinding and they said that I needed to change my brakes. I changed my brakes and went back to the dealership and they said I needed to sand the rotors. I went to get my rotors repaired and my car was still grinding. I went back to the dealership and they said nothing was wrong with the car. I don't hear any other Honda grinding like my car. On the freeway my car is rattling. The tires in the back of my car move around th…”
NHTSA complaint #11585814, 2024

“My car is have problems with wheel blance I don’t know why 1 year I have to took my car for alignment 2 or 3 times. It is something really wrong with the spring and the wheel blance.”
NHTSA complaint #11515643, 2023

Visibility 6

“The contact owns a 2020 Honda Civic. The contact stated that while sitting in the vehicle with the vehicle turned off, the contact heard a pop. Upon inspection, the contact discovered that the rear windshield had cracked without impact. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 48,821. The VIN was unavailable.”
NHTSA complaint #11700290, 2025

“The contact owns a 2020 Honda Civic. The contact stated while driving 40 MPH, the air conditioner was blowing out hot air, and there was steam coming out of the passenger's side air conditioner vents. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where freon was added to the air conditioner system service port, and the contact was informed that there was no leak. The contact stated that the failure recurred a month later. The vehicle was then taken to the dealer, where it diagnosed that the air conditioner condenser had failed and needed to be repla…”
NHTSA complaint #11677784, 2025

“The contact owns a 2020 Honda Civic. The contact stated while driving at approximately 25 MPH, the contact heard an abnormal popping sound and became aware that the passenger’s side rear-view mirror had detached from the vehicle. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the passenger’s side rear-view mirror needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 16,842.”
NHTSA complaint #11602970, 2024

Visibility/Wiper 6

“I reported this issue to insurance. The facts are that when I was watching a family member’s toddler, I went to my vehicle to grab a stack of papers. While holding her, I reached in and grabbed the papers sitting directly on the back seat of the coupe vehicle (I.e., easy to reach). Upon grabbing the papers in one hand and holding her on my left hip, I shut the drivers side door and began walking toward the home. Immediately, I heard an odd sound like a rustle or possibly an animal scurrying. I looked around confused because I hadn’t seen anything and it wasn’t too dark. Then I looked closer…”
NHTSA complaint #11747930, 2026

“The vehicle has experienced a complete failure of the A/C condenser unit due to refrigerant leaks originating from manufacturing defects in the tube walls. This matches the exact physical failure described in Honda Service Bulletin TSB #19-091. However, the manufacturer is refusing coverage because this specific VIN falls just outside their current arbitrary cutoff list. This component failure directly impacts vehicle safety by disabling the vehicle's capability to dehumidify the cabin and clear a heavily fogged windshield during sudden humidity or temperature changes, causing an immediate vis…”
NHTSA complaint #11740234, 2026

“My infotainment center has repeatedly failed during operation. It is distorted while driving, freezes, stuck on previous screen display. This causes all safety features to be inoperable. I can’t see the camera back up display. I can’t see the map or upcoming exit/next direction. The Honda genius features are impacted by this. My vehicle suddenly thinks I am exiting while I’m driving and randomly slams on breaks with no vehicle or object in front of me, it jerks my wheel even though there is no car or barrier next to me. I have resorted to turn off all of the safety features due to the infotain…”
NHTSA complaint #11519751, 2023

Vehicle Speed Control 4

“I was driving on 4/24/23 going 75 MPH. The car made a rev up noise and be RPM’s suddenly increased and the speed was decreasing. The car was losing power. I had to pull over to the side of the road and shut the car off and let it sit for awhile. The. When I started it back up it ran fine. This is a safety issue as I had to pull over on the highway and sit on the shoulder and could have been hit. No lights came on the dash at this time.”
NHTSA complaint #11585322, 2024

“My infotainment center has repeatedly failed during operation. It is distorted while driving, freezes, stuck on previous screen display. This causes all safety features to be inoperable. I can’t see the camera back up display. I can’t see the map or upcoming exit/next direction. The Honda genius features are impacted by this. My vehicle suddenly thinks I am exiting while I’m driving and randomly slams on breaks with no vehicle or object in front of me, it jerks my wheel even though there is no car or barrier next to me. I have resorted to turn off all of the safety features due to the infotain…”
NHTSA complaint #11519751, 2023

“When driving at highway speeds with adaptive cruise control, vehicle will slow down or brake without any object/vehicle ahead. This usually occurs at curves, with no vehicles in current lane. I would then need to immediately step on the acceleration in order to continue highway speeds. This may cause unnecessary stress on the vehicle due to constant issue occurrence. At times, a blinking warning message from the emergency braking system will appear on the dashboard during these conditions. This causes a safety issue because cars in the back will not expect braking/slowing down when there isn…”
NHTSA complaint #11469344, 2020

Lane Departure 3

“ALL SAFTY LIGHTS APPEAR ON DASHBOARD. SAFTY FUNCTIONS NOT ENABLED.”
NHTSA complaint #11684963, 2025

“The contact owns a 2020 Honda Civic. The contact stated while driving at various speeds, the lane departure assist steered the vehicle into traffic or over the lines randomly due to a possible object being in the roadway. The beeping sound, visual detection, and lane departure message were displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 120. The VIN was not available.”
NHTSA complaint #11432484, 2021

“THIS 2020 HONDA CIVIC SI HAS BEEN NOTHING BUT TROUBLE. FROM THE START I HAD THE WINDSHIELD CRACK ON ME FROM WHAT HONDA SAID WAS A TINY CHIP. I WENT IN TO WORK WITH MY WINDSHIELD SEEMINGLY FINE ONLY TO COME OUT TO A SPIDER WEB SPLIT ALL THE WAY ACROSS THE WINDSHIELD. HONDA WOULD NOT COVER CITING IT TO BE JUST AN 'ACCIDENT' AND I WOULD HAVE TO GET IT FIXED. THE WINDSHIELD ABSOLUTELY HAD TO BE REPLACED WITH FACTORY OEM GLASS DUE TO SAFETY FEATURES WHICH WAS ON BACK ORDER SO I WAS FORCED TO DRIVE AROUND WITH A BROKEN WINDSHIELD FOR CLOSE TO 2 MONTHS. COMPANY THAT INSTALLED GLASS SAID THIS IS…”
NHTSA complaint #11413922, 2021

Parking Brake 3 2 crash

“The contact owns a 2020 Honda Civic. The contact stated that while the vehicle was in park in the driveway idling and unattended with the emergency brake engaged, the vehicle rolled down the driveway and crashed into a tree. There were no reported injuries, no police report, fire or air bag deployment. The vehicle was towed to an independent repair shop. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified however no further assistance was provided. The failure mileage was unknown.”
NHTSA complaint #11441572, 2021 · crash

“The contact owns a 2020 Honda Civic. The contact stated while stationary, the vehicle rolled backwards and hit a wall. The contact stated that the vehicle was equipped with a manual transmission. Upon investigation, the contact associated the failure with the parking brakes. The vehicle was towed and diagnosed but not yet repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 9,000.”
NHTSA complaint #11419406, 2021 · crash

“The contact owns a 2020 Honda Civic. The contact stated while driving 55 MPH, the vehicle came to an abrupt stop. The contact was concerned that the parking brake had engaged without driver input. The contact stated that after closing the windows, turning off the vehicle, and exiting the vehicle, she noticed that the windows and sunroof had opened independently upon her return. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 51,815.”
NHTSA complaint #11595726, 2024

Seats 2 1 crash 1 injury

“Stopped at a red light, I was rear ended by a car going 30-35 mph and pushed into the car in front of me. The driver seat was in a reclining position after impact, I was sitting up when hit and wound up laying almost to the back seat after impact but the airbag never deployed causing my stomach to hit the steering wheel.”
NHTSA complaint #11444790, 2021 · crash · 1 injury(ies)

“I financed this car 3 months ago, and I received a safety recall notice from Honda. Unfortunately, they don't have the necessary part until 2025. As a result, I've been unable to rent out the car on Toro for the past 2 months to make finance payments. Additionally, due to a previous car accident, I don't feel safe driving the car, which causes me anxiety. Now, I'm unsure what steps to take. I want to return the car without negatively impacting my credit score, as this situation is not my fault. I'm losing both money and payments because of the recall, and the car can't be fixed until 2025.”
NHTSA complaint #11586899, 2024

Tires 2 1 crash

“The contact owned a 2020 Honda Civic equipped with Continental tires, Tire line: Conti Pro Contact, Tire size: 235/40/R18, and DOT number: af2rwd3w. The contact stated while driving at 75 MPH, the rear passenger side tire blew out suddenly which the vehicle started to drift to the right of the road and go over and crash into a medium near oncoming traffic. The contact was able to place a spare tire on the vehicle for the contact to continue to drive to their residence. The contact took the vehicle to an auto body shop that inspected the vehicle and declared the vehicle a total loss. The cont…”
NHTSA complaint #11440209, 2021 · crash

“Drivers rear side tire had a blow involving the tread flying off exactly at the seam it is attached to the tire. This couldn't caused an accident or death to myself or other drivers on the road. These tires were purchased on the vehicle brand new in Sept 19 2020. The accident happened September 15 2021. The vehicle is brand new as well. The other Goodyear eagle sport tires on the vehicle had bubbles which would lead to another blowout. The car has under 25k miles. The car has had oil changes, etc per car doc agreement. There is something wrong with the integrity of the rubber of the ti…”
NHTSA complaint #11434154, 2021

Back Over Prevention 1

“on 7-28-26 After filling my vehicle with gas at the next red light, all lights on dashboard went on flickering warning (Christmas tree effect). on 7-29-26 After researching online Roadside came out and did Battery and alternator test that passed. I did hard reboot from instructions I found online and after several attempts the lights cleared twice, the morning of 7-30-26 when leaving for work the flickering lights came back on. Vehicle had a slight tremble but cleared after a few seconds while vehicle warmed up. I went to get the battery checked at the shop and it passed also had air filter…”
NHTSA complaint #11753827, 2026

Electronic Stability Control (Esc) 1

“OVER 4 WEEKS AGO, 2 WEEKS AFTER LEASING THE 2020 CAR, THE DASHBOARD STARTED TO DISPLAY NUMEROUS ERROR MESSAGES. THE CAR WAS EVALUATED AT THE DEALER, HONDA OF FREEHOLD, NJ, AND I WAS TOLD THAT A CERTAIN MODULE FAILED. SOON THEREAFTER A TIRE WARNING LIGHT ALSO STARTED TO DISPLAY AND ONCE AGAIN THE DEALER TOLD US NOT TO BE CONCERNED AS IT IS LIKELY AS A RESULT OF THE SAME MODULE. NOT TAKING THEIR WORD FOR IT, I BROUGHT THE CAR TO A COSTCO REPAIR SHOP AND A LARGE NAIL WAS DISCOVERED IN THE TIRE. I'VE BEEN IN TOUCH WITH THE DEALER AND HAVE ALSO CALLED MANY TIMES TO THE CORPORATE OFFICES. THE SA…”
NHTSA complaint #11298098, 2019

Equipment 1

“Purchased the vehicle on 3/5/2022 with less than 10k miles on it. Within the first 2 months of driving the vehicle, the infotainment screen would freeze while driving and reset. One of these occurrences happened while driving on the highway at which time when the screen froze, turned a different color, and all the lights on the dashboard turned on simultaneously resulting in me not having control of the vehicle mechanics. This lasted for a few seconds, however, driving at a speed of 65 mph without control of the vehicle mechanics was and is extremely dangerous which could have resulted in an a…”
NHTSA complaint #11553620, 2023

Equipment Adaptive/Mobility 1

“The contact owns a 2020 Honda Civic. The contact stated that on several occasions when driving at various speeds, he sets the cruise control then it inadvertently engaged without warning. Additionally, the contact stated that the vehicle was not engaging in speed when accelerated. The contact notified an independent mechanic and was informed to have the vehicle diagnosed by a dealer. The vehicle was not diagnosed. The dealer nor the manufacturer was not notified of the failure. The failure mileage was approximately 49,000.”
NHTSA complaint #11479820, 2022

Exterior Lighting 1

“Lights go off and on not sure if can drive at night. dealer said that they thought it is the control module but also stated that car could turn shut down at any unknown time. Did not offer a replacement vehicle and was told to just keep driving until part comes in. This problem has been going on sense january . was told today 04/21/2022 that it would now be june”
NHTSA complaint #11461612, 2022

Latches/Locks/Linkages 1

“The contact owns a 2020 Honda Civic. The contact stated that the front driver’s side door failed to open as needed. The contact stated that several attempts were needed to open the door. After investigating the failure, the contact related the failure to the steel beams inside the door. The contact stated that the failure occurred frequently. The contact had suffered rotator cuff injuries on both shoulders. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 2…”
NHTSA complaint #11663663, 2024

Seat Belts 1

“While making a slow right turn into a shopping plaza, I accidentally struck a median curb with only the driver’s side front tire. Despite the low speed and minimal impact, the passenger side front airbag deployed without cause, severely endangering my passenger. Aside from a flat tire, there was no damage to the body of the car. Fortunately, we were moving slowly enough to avoid injury, but had we been going any faster, it could have caused serious harm. After the incident, both front seatbelts locked, rendering the vehicle unsafe for both the driver and passenger. I later discovered that the…”
NHTSA complaint #11661234, 2024