Problems › Chrysler › 2020 300
2020 Chrysler 300 Problems & Owner Complaints
Age-normalised, this year draws ~1.4 complaints per year on the road — ranking 13 of 14 Chrysler 300 years we track (1 = most complaints per year).
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What owners report
Air Bags is the most-reported problem area on the 2020 Chrysler 300, cited in 4 of 10 filed complaints (40%).
Forward Collision Avoidance is next (1 complaints, 10%), followed by Power Train (1), Visibility/Wiper (1).
Across all complaints, 2 report a crash, 1 report a fire, 3 report injuries.
The most safety-critical cluster is Air Bags: 2 crash, 3 injury report(s).
Complaints by vehicle system
Owner complaints filed with the U.S. NHTSA for the 2020 Chrysler 300, grouped by the vehicle system each cites. A single complaint can name more than one system, so the group totals can add up to more than 10.
Air Bags 4 2 crash 3 injury
“March 24th 2023 @ 1:58 pm I was sitting at a red light behind another car, when I was rear ended @ 40+ mph and pushed in to the car ahead of me. The air bags never deployed after colliding with the car in front of me causing my head to hit the steering wheel and the roof of my car. I was unconscious for 30 seconds. Pictures available upon request.”
NHTSA complaint #11514932, 2023 · crash · 2 injury(ies)
“The contact owned a 2020 Chrysler 300 AWD. The contact stated while her husband was driving at an undisclosed speed on the highway and attempting to merge onto the right lane, another vehicle suddenly drove in front of his vehicle. The contact stated that her husband attempted to readjust the vehicle onto the left lane; however, the front driver's side of the vehicle hit the guard rail. The vehicle rolled over 2-3 times and the front driver's side door of the vehicle bent open, causing the contact's husband to fly out of the vehicle and land on the train tracks. The contact stated that bystand…”
NHTSA complaint #11559918, 2023 · crash · 1 injury(ies)
“The contact owns a 2020 Chrysler 300. The contact stated that after parking the vehicle, the contact later discovered that the front passenger’s side curtain air bag had erroneously deployed. The contact stated that there was no collision or visible damage to the vehicle to cause the air bag to deploy. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 72,000.”
NHTSA complaint #11631614, 2024
Unknown Or Other 4 1 crash 1 fire 2 injury
“March 24th 2023 @ 1:58 pm I was sitting at a red light behind another car, when I was rear ended @ 40+ mph and pushed in to the car ahead of me. The air bags never deployed after colliding with the car in front of me causing my head to hit the steering wheel and the roof of my car. I was unconscious for 30 seconds. Pictures available upon request.”
NHTSA complaint #11514932, 2023 · crash · 2 injury(ies)
“The contact owns a 2020 Chrysler 300. The contact stated that while driving at 65 MPH, The contact stated the sun visor of the vehicle had caught on fire. The vehicle was extinguished by the Fire Department. A fire report was filed, and a fire report number was not provided; however, the cause of the failure was not yet determined. A Police report was not filed. The dealer was contacted. The vehicle was not diagnosed or repaired. The vehicle was towed to the contact’s home. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 26,972.”
NHTSA complaint #11680974, 2025 · fire
“The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018-20…”
NHTSA complaint #11521184, 2023
Forward Collision Avoidance 1
“I purchased this Chrysler 300 new Nov. 2020 with 6 miles on it, This has been one of the best new cars I've purchased. March 1 2022 At 23,800 miles. I was traveling on KY70 around a sharp curve within advised speed, The car made a loud grinding noise at the gear shift knob under my right arm, The car seemed to be trying to shift gears My hands were on steering wheel and both myself and passenger had our seat belts on with doors closed properly. I drove the car home 8 miles with it grinding at every curve. I called my local dealer and made appointment for repair, Due to car shortage Don Frank…”
NHTSA complaint #11462957, 2022
Power Train 1
“On March 1 2022 at 23,800 miles on odometer driving around curve the transmission shifter knob at console made grinding sound (like trying to change gears on moving cog). I noticed this on other curves and laid hand on knob and it was vibrating like trying to go in reverse/park? I parked car and got appointment with Don Franklin Chrysler Somerset, KY Where I purchased new one year ago. I left car with service department with verbal description and written description written on card and taped to passenger seat for technican that I thought car was trying to shift to park while traveling 50mph…”
NHTSA complaint #11465608, 2022
Visibility/Wiper 1
“This Chrysler 300 is equipped with side view mirrors which tilt down when vehicle is placed in reverse gear. It is suppose to tilt a few degrees so that you can see noting is under your rear tires such as a small child or o pet cat, dog,etc. However this vehicle s mirrors tild down so far the only view you have is the ground area directly under the drivers /passenger front door. You could see a child or pet or even to safely back the vehicle up. I have taken this to the dealership they tell me there is no fix for this condition Is this something associated with just this car??? Or, have o…”
NHTSA complaint #11434871, 2020
How we read this (methodology)
How to read this: raw complaint totals are not a clean reliability score — a model year with more cars sold, or simply more years on the road, accumulates more complaints regardless of how good it is. So this page leans on two signals that are not distorted by sales volume: the share of complaints falling on each vehicle system (the breakdown above) and NHTSA's own crash / fire / injury / death flags. When we compare model years of the same model, we normalise by years on the road (complaints ÷ vehicle age) rather than comparing raw totals. Age-normalised, the 2020 Chrysler 300 draws about 1.4 complaints per year on the road, ranking 13 of 14 among the Chrysler 300 model years we have ingested (1 = most complaints per year on road).
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Data source: U.S. NHTSA (nhtsa.gov). SaveVIN surfaces public recall data and is not affiliated with or endorsed by NHTSA.