2020 Chevrolet Traverse Problems & Owner Complaints

Engine 67 1 crash

“Sunday night 4/7/24, I was on my way to the emergency department with my 5 month old baby to be seen. 30min into my drive i came to a stop light when my truck completely shut off (BLACKOUT) No Power, NO LIGHTS not even my hazard would turn on, my car wouldn't go into park or allow me to press on my breaks it was like they were glued stuck. all my doors locked and I couldn't get them to open, not even manually because of the nobs that go all the way in. I couldn't put the car into park or anything just got locked in my car and I couldn't even hit the OnStar because everything was off! I started…”
NHTSA complaint #11581642, 2024 · crash

“GM published bulletin PIP5681A on 10/05/20 regarding defective welds on the exhaust brackets near the catalytic converter. I had the same exact weld failure and GM is not honoring the warranty coverage, even though their bulletin said that all 2020 Traverse SUVs were included.”
NHTSA complaint #11751117, 2026

“Flex pipe for exhaust is broken at 61000 miles rattles and makes noise upon start up and acceleration.doesnt make sense repairs for model years before and after 2020 are being repaired for free”
NHTSA complaint #11741202, 2026

Unknown Or Other 48 2 crash

“I was driving to work at 0530 on 11/10/24. I was on the highway driving the speed limit. A light came on that read "service ESC". Within 2 minutes of this light coming on, I heard a loud noise and the tail end of my car started to spin out. My power steering went out, my brakes did not work and I hit the guard rail very hard. The "electronic stability control" system in my car, turned off on me with only a minute warning, and almost killed me. My car was totaled and deemed a complete loss. Any advice would be appreciated.”
NHTSA complaint #11630105, 2024 · crash

“The backup camera in my Chevy Traverse stopped working a few months after purchasing the vehicle new. Whenever the car is put in reverse a black screen appears with an exclamation point inside of a triangle. This seems to be an extremely common issue with 2020 Chevy Traverses as there is numerous postings on online message boards about the same issue of the backup camera dying shortly after purchase with no resolution. Today while backing up I struck another vehicle that was also backing up that I would have been able to see if the backup camera was working. It also appeared the audible objec…”
NHTSA complaint #11593585, 2024 · crash

“The welds that hold the catalytic converter and exhaust pipe together have pinhole leaks. The hose that connects to the exhaust system is also failing. This has been confirmed by the Chevy dealership we took it too. No warning lights were triggered. We heard a rattling noise after having a prior hose replaced. One week later we were back at the same dealership. At this appointment they discovered the pinhole leaks and confirmed there are pinhole leaks while revving the engine to 1,000 RPMs. We requested GM pay to fix the issue and they have refused. Our safety is at risk because no sensors…”
NHTSA complaint #11748616, 2026

Power Train 39

“I own a 2020 Chevy Traverse with currently 16,000 miles. I am currently dealing with a know shudder issue that has returned. I have already taken the vehicle under warranty to the dealership where the transmission was replaced on 6/29/2022 at 4919 miles for “catastrophic failure” where the fluids were dark, burnt, and several burnt up clutches. Then the torque converter was replaced separately on 9/20/2022 at 8106 miles for engine shudder. Took the vehicle again in on 7/21/26 for shudder returning at 16,450k miles where diagnostic shows dark, burnt fluid, with metal debri. Repair recommendatio…”
NHTSA complaint #11752600, 2026

“The contact owns a 2020 Chevrolet Traverse. The contact stated that while parking the vehicle, the gear shifter was shifted into park(P); however, the “Shift to Park” message was displayed. The contact shifted the gear shifter back and forth and then shifted into park(P) before the proper gear was recognized. The vehicle was taken to the dealer, who replaced the gear shifter. The manufacturer was made aware of the failure. The failure mileage was 26,818.”
NHTSA complaint #11752199, 2026

“I own a 2020 Chevy Traverse with currently 16,000 miles. I am currently dealing with a know shudder issue that has returned. I have already taken the vehicle under warranty to the dealership where the transmission was replaced on 6/29/2022 at 4919 miles then the torque converter was replaced separately on 9/20/2022 at 8106 miles for engine shudder. This vehicle is practically brand new. I reached out to GM with no help other than to pay to have it diagnosed again at the dealership. There are no open recalls on my vehicle when there should. There is the most recent bulletin, Bulletin No.: 23-NA…”
NHTSA complaint #11748672, 2026

Electrical System 28 2 crash

“I was driving to work at 0530 on 11/10/24. I was on the highway driving the speed limit. A light came on that read "service ESC". Within 2 minutes of this light coming on, I heard a loud noise and the tail end of my car started to spin out. My power steering went out, my brakes did not work and I hit the guard rail very hard. The "electronic stability control" system in my car, turned off on me with only a minute warning, and almost killed me. My car was totaled and deemed a complete loss. Any advice would be appreciated.”
NHTSA complaint #11630105, 2024 · crash

“Sunday night 4/7/24, I was on my way to the emergency department with my 5 month old baby to be seen. 30min into my drive i came to a stop light when my truck completely shut off (BLACKOUT) No Power, NO LIGHTS not even my hazard would turn on, my car wouldn't go into park or allow me to press on my breaks it was like they were glued stuck. all my doors locked and I couldn't get them to open, not even manually because of the nobs that go all the way in. I couldn't put the car into park or anything just got locked in my car and I couldn't even hit the OnStar because everything was off! I started…”
NHTSA complaint #11581642, 2024 · crash

“While driving the stereo went off, the ac, the car stopped in middle of the road and I lost all electrical. I tried turning back on and the emergency brake light was on and the dash said "Steering Assist is Reduced, Drive with Care.” I was able to put it in neutral and get it out of the way. Battery is good Fuses were all checked 350 replaced Car isn’t starting or Turing over, but some of the lights have turned on.”
NHTSA complaint #11740496, 2026

Engine And Engine Cooling 23

“The contact owns a 2020 Chevrolet Traverse. The contact stated that upon starting the vehicle, the exhaust system made an abnormally loud sound. There was no warning light illuminated. The vehicle was taken to an unknown dealer, where it was determined that the front clamp on the exhaust system was loose. The dealer tightened the clamp; however, the failure persisted. The contact related the failure to TSB Number: PIP5681A (Exhaust leak, Lean Codes, Rattle Noise, or Catalytic Converter Failures). The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage wa…”
NHTSA complaint #11730238, 2026

“The contact owns a 2020 Chevrolet Traverse. The contact stated that while the vehicle was parked and occupied in the vehicle, there was a rattling sound coming from the front of the vehicle while stationary or while driving. An independent mechanic was contacted. The vehicle was taken to a dealer, where it was determined that the exhaust mounts needed to be replaced. The vehicle was not repaired. The contact related the failure to Special Coverage Adjustment: N222385510 (Front Exhaust Pipe); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileag…”
NHTSA complaint #11710441, 2025

“The contact's son owns a 2020 Chevrolet Traverse. The contact stated that while driving at various speeds, the vehicle made an abnormal rattling sound, and the check engine warning light was illuminated. The vehicle was initially taken to an independent mechanic who could not perform the repair. The contact was referred to another independent mechanic, where it was diagnosed that a crack in the catalytic converter had caused a defect within the exhaust manifold. The contact was then informed that the failure was related to Technical Service Bulletin Number: PIP5681C and was referred to the dea…”
NHTSA complaint #11708290, 2025

Fuel/Propulsion System 16

“There is a well known exhaust issue with the catalytic converter and the separating manifold and no recall has been issue yet. It causes the vehicle to lose pressure and shuts off in the middle of traffic. The seat belt secure locks are malfunctioning and could cause loss of life in the event of an accident.”
NHTSA complaint #11751031, 2026

“Failing front exhaust pipe mounting bracket. GM has a special coverage program (N212356540) for 2019-2020 Chevrolet Traverse which covers the repair for 15 years or 150,000 miles from the original service date. The coverage is VIN specific. My vehicle has been having this issue for two years now and my VIN is not covered. This is unfair to the consumer/Chevrolet owners who's VIN's are not listed. This is an obvious ongoing problem for many Chevrolet Traverse owners, it should be an active recall on all 2018-2023 Chevrolet Traverse owners. Especially since Chevrolet/GM is aware of the pr…”
NHTSA complaint #11724027, 2026

“Active GM coverage on exhaust falling off, does not include all vins affected. My car is affected by this exact issue reported and refusal to fix or repair issue, because vin “not included” (n212356540) is gm special coverage for exhaust falling off that isn’t including all vehicles affected”
NHTSA complaint #11723804, 2025

Seat Belts 9 1 crash 1 injury

“The contact owned a 2020 Chevrolet Traverse. The contact stated that while driving at approximately 35 - 40 MPH, the contact rear-ended another vehicle. The driver's side front seat belt pre-tensioner was loose and did not restrain the contact in the seat upon impact. The air bags were deployed upon impact. The contact suffered bruising on her chest, a lacerated thumb, and a fractured elbow from the air bag deployment. Medical attention was received. A police report was filed. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The manufacturer was not made aware o…”
NHTSA complaint #11470463, 2022 · crash · 1 injury(ies)

“There is a well known exhaust issue with the catalytic converter and the separating manifold and no recall has been issue yet. It causes the vehicle to lose pressure and shuts off in the middle of traffic. The seat belt secure locks are malfunctioning and could cause loss of life in the event of an accident.”
NHTSA complaint #11751031, 2026

“My seat belts do not click when fastened or stay fastened. Sometimes I have to try several times to get the seabelt to click.”
NHTSA complaint #11717462, 2026

Service Brakes 9 3 crash 1 fire

“TL* THE CONTACT OWNS A 2020 CHEVROLET TRAVERSE. THE CONTACT STATED HER HUSBAND WAS DRIVING AT 50 MPH AND WHEN VEHICLES A HEAD OF HIM STARTED TO SLAM ON THEIR BRAKES, THE CONTACTS HUSBAND THEN DEPRESSED ON THE BRAKE PEDAL BUT THE STEERING WHEEL AND THE BRAKES ON THE VEHICLE LOCKED WHICH CAUSED THE VEHICLE TO SLID CRASHING INTO THE REAR END OF A UTILITY TRUCK IN FRONT OF HIM. THE VEHICLE THEN CAUGHT ON FIRE. THE AIR BAG DID DEPLOY. NO WARNING LIGHT ILLUMINATED ON THE VEHICLE. THE FIRE WAS EXTINGUISHED BY THE UTILITY TRUCK DRIVER ON THE SCENE. THERE WERE NO INJURIES REPORTED. NO MEDICAL TREATMENT…”
NHTSA complaint #11395738, 2021 · crash · fire

“I was driving to work at 0530 on 11/10/24. I was on the highway driving the speed limit. A light came on that read "service ESC". Within 2 minutes of this light coming on, I heard a loud noise and the tail end of my car started to spin out. My power steering went out, my brakes did not work and I hit the guard rail very hard. The "electronic stability control" system in my car, turned off on me with only a minute warning, and almost killed me. My car was totaled and deemed a complete loss. Any advice would be appreciated.”
NHTSA complaint #11630105, 2024 · crash

“BRAKE FAILURE ON A 2 DAY OLD CHEVY TRAVERSE SEQUENCE OF EVENTS . . . 1.I PURCHASED A CHEVROLET TRAVERSE FROM LAWRENCE CHEVROLET ON TUESDAY, JANUARY 14, 2020 AND TOOK DELIVERY AT ABOUT 5:00PM. 2.WHILE MY WIFE WAS DRIVING ON THURSDAY, JANUARY 16, 2020, WE EXPERIENCED A LOW SPEED BRAKE FAILURE. THIS OCCURRED WHILE ON THE WAY TO DULLES AIRPORT AT ABOUT 6:00PM. THE BRAKES WERE SLOWLY APPLIED AND THEY DID NOT RESPOND. THE BRAKES WERE THEN PRESSED HARD AND THEY DID NOT RESPOND. I (MIKE) REACHED OVER TO TRY SHIFTING THE CAR INTO PARK BUT WAS UNSUCCESSFUL AND THE CAR DRIFTED AT A VERY LOW SPEED…”
NHTSA complaint #11300403, 2020 · crash

Steering 7 1 crash 1 fire

“TL* THE CONTACT OWNS A 2020 CHEVROLET TRAVERSE. THE CONTACT STATED HER HUSBAND WAS DRIVING AT 50 MPH AND WHEN VEHICLES A HEAD OF HIM STARTED TO SLAM ON THEIR BRAKES, THE CONTACTS HUSBAND THEN DEPRESSED ON THE BRAKE PEDAL BUT THE STEERING WHEEL AND THE BRAKES ON THE VEHICLE LOCKED WHICH CAUSED THE VEHICLE TO SLID CRASHING INTO THE REAR END OF A UTILITY TRUCK IN FRONT OF HIM. THE VEHICLE THEN CAUGHT ON FIRE. THE AIR BAG DID DEPLOY. NO WARNING LIGHT ILLUMINATED ON THE VEHICLE. THE FIRE WAS EXTINGUISHED BY THE UTILITY TRUCK DRIVER ON THE SCENE. THERE WERE NO INJURIES REPORTED. NO MEDICAL TREATMENT…”
NHTSA complaint #11395738, 2021 · crash · fire

“While driving the stereo went off, the ac, the car stopped in middle of the road and I lost all electrical. I tried turning back on and the emergency brake light was on and the dash said "Steering Assist is Reduced, Drive with Care.” I was able to put it in neutral and get it out of the way. Battery is good Fuses were all checked 350 replaced Car isn’t starting or Turing over, but some of the lights have turned on.”
NHTSA complaint #11740496, 2026

“A few months ago I was driving and without any warning the steering wheel would lock up and I couldn’t turn it at all. I had to use my strength to wiggle it to unlock it. It happened several times on busy roads and highways. It’s currently at the dealership for the past 2 months because there is a short and the steering gear box needs to be replaced but the part is on back order with no date of when it’ll become available. I obviously can’t drive it due to the steering locking up and that it’s a danger to not only myself and my family but other drivers on the road. Anyone could have been serio…”
NHTSA complaint #11692055, 2025

Air Bags 6 4 crash 3 injury

“Vehicle turned in front of our traverse we where traveling approximately 30mph struck other car broadside and no air bag deployment? But odor of airbag in our Vehicle was present. But there no deployment visible? Body shop states no issues with airbag system. But they are replacing airbags in repair of our vehicle. "The airbag systems are faulty and unsafe"”
NHTSA complaint #11426703, 2021 · crash · 2 injury(ies)

“GOT IN A 50 MPH ACCIDENT FRONT PASSENGER. NONE OF THE AIRBAGS DEPLOYED. THIS IS A BRAND NEW CAR WITH ONLY 6200 MILES. HAS AIRBAGS EVERYWHERE. THE HIGHWAY PATROL AND MYSELF CANNOT BELIEVE THIS.”
NHTSA complaint #11398735, 2021 · crash · 1 injury(ies)

“In a collision where there was front end damage, no airbag deployed”
NHTSA complaint #11573230, 2024 · crash

Suspension 5

“Exhaust and catalytic converters keep breaking off causing loud noise and check engine light to stay on”
NHTSA complaint #11684908, 2025

“Purchased the 2020 traverse on [XXX] from Basswood in Ft. Payne Alabama. Under the guise of the salesman I was assured that the vehicle was in great shape, with no issues at all, and a very clean Carfax. Well I'm new to purchasing a car via financing with a co-signer in which he was assured the vehicle was in great shape. Well unbeknownst to us my household the car was nothing of the sort. Within a few days the Start/Stop malfunctioned to the point it would not restart 98% of the time without sounding like a Demo Saw, it's a dangerous problem and there's times we smelled fuel once we were able…”
NHTSA complaint #11635767, 2024

“The contact owns a 2020 Chevrolet Traverse. The contact stated that on several occasions while driving at undisclosed speeds and making a left or right turn, the vehicle was not stable and was moving unintendedly. On another occasion, while having maintenance service performed on the vehicle, the mechanic advised the contact that the rear toe links had rotted out due to corrosion and needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a dealer where it was diagnosed and determined that the rear toe links needed to be replaced due to the corrosion. The vehicle was…”
NHTSA complaint #11609714, 2024

Back Over Prevention 4

“Unknown to some, but yesterday Saturday around 12:30 I was inspecting the speaker ports in the rear 3rd row passenger area and I noticed these square tabs that says airbags, also in the very middle of second row the same thing but in the rear I was removing one of the mouldings to see why the speakers were not playing, upon inspection there are no speakers and neither are there any form of side and or rear collision safety devices ( airbags) other than seatbelts. If that truck were in an accident say like a T-Bone, or rear end collision, or side rear impact no one is guaranteed safely making o…”
NHTSA complaint #11654305, 2025

“When I place the car in reverse, the rear view image does not show on the display screen. This is a recurring issue when it’s approximately 75-85 degrees out. I did some research and found information on where you have done a recall of the 2020 Acadia for the exact same issue, requiring a replacement of the coaxial cable. I wanted to let you know the same issue is happening in the 2020 Traverse.”
NHTSA complaint #11546343, 2023

“The contact owns a 2020 Chevrolet Traverse. The contact stated that while the vehicle was shifted into reverse(R), the back over prevention camera screen was black. The contact stated that the failure was intermittent but was a recurring failure. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the video module needed to be replaced. The vehicle was repaired. The contact stated that the failure had reoccurred. The manufacturer had not been informed of the failure. The failure mileage was a…”
NHTSA complaint #11537901, 2022

Seats 4 2 crash 4 injury

“I was in a collision at 60 mph and flipped through the air without hitting the roof and landed on my wheels. I had a car doing 80 lost control as he was passing me sideways and into my lane. The front on the car was completely unrecognizable z no side impact or sudden stop.”
NHTSA complaint #11512868, 2023 · crash · 2 injury(ies)

“GOT IN A 50 MPH ACCIDENT FRONT PASSENGER. NONE OF THE AIRBAGS DEPLOYED. THIS IS A BRAND NEW CAR WITH ONLY 6200 MILES. HAS AIRBAGS EVERYWHERE. THE HIGHWAY PATROL AND MYSELF CANNOT BELIEVE THIS.”
NHTSA complaint #11398735, 2021 · crash · 1 injury(ies)

“I reached between the driver seat and center console to retrieve my keys. When I pulled my hand back up something on the seat sliced my hand open and I needed 5 stitches. After looking closely at both the front seats (driver and passenger) there is a very sharp piece between the seat and console on both seats. Chevrolet corporate was contacted and they said to take it to a dealer so it doesn’t happen again. My vehicle is scheduled to be inspected by a dealer on 12/08/21. 1. Sharp piece on seat and yes it’s available for inspection 2. Hand was cut when reaching between seat and center consol…”
NHTSA complaint #11441817, 2021 · 1 injury(ies)

Wheels 4

“I own a 2020 Chevrolet Traverse. At the time of the incident, I was driving at 55 mph and heard a very loud and unusual sound. The vehicle then began to uncontrollably shake so I pulled over to the right shoulder. A truck driver pulled over with me as he thought it was something in his truck that had malfunctioned due to the intensity of the sound that it produced. At the rear right wheel of my vehicle, the metal rim was broken vertically causing the rim to separate into two parts. The tire is completely intact. Thank god, the outermost part of the rim that holds the nuts did not break and sta…”
NHTSA complaint #11550929, 2023

“The contact owns a 2020 Chevrolet Traverse. The contact stated while driving 55 MPH, the contact heard an abnormal sound. The vehicle then started shaking uncontrollably. The contact was able to pull over to the right shoulder. The passenger’s side rear tire had separated from the rim. There was no warning light illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.”
NHTSA complaint #11550129, 2023

“TIRES SHIMMERING/BOUNCING GOING AT HIGHWAY SPEEDS.”
NHTSA complaint #11407202, 2021

Exterior Lighting 3 1 crash

“Sunday night 4/7/24, I was on my way to the emergency department with my 5 month old baby to be seen. 30min into my drive i came to a stop light when my truck completely shut off (BLACKOUT) No Power, NO LIGHTS not even my hazard would turn on, my car wouldn't go into park or allow me to press on my breaks it was like they were glued stuck. all my doors locked and I couldn't get them to open, not even manually because of the nobs that go all the way in. I couldn't put the car into park or anything just got locked in my car and I couldn't even hit the OnStar because everything was off! I started…”
NHTSA complaint #11581642, 2024 · crash

“19 Sep 2025. The headlights turn off at night while driving. With the switch in the "auto" position, I turned the switch to "off" then back to "auto" and they came back on for a short period of time. They turned off again, I turned them to "on", they came back on for a brief period. I had to keep switching the headlight switch from "on" to "off" and back to "on" every 20 to 30 seconds (estimated) to keep driving. The dealership could not schedule a diagnosis until 8 Oct 2025. This is a potentially fatal issue.”
NHTSA complaint #11690705, 2025

“MY VEHICLE & MANY MANY MORE ARE EFFECTED WITH THE DAYTIME DRIVING LIGHTS THAT COME ON WHEN VEHICLE IS PUT IN GEAR. GREAT IDEA, BUT NO TAILLIGHTS EVER COME ON. I HAVE ALMOST RUN INTO MULTIPLE VEHICLES IN FOGGY CONDITIONS. IT ALSO HAS A NEGATIVE PURPOSE IN SNOW & RAIN. CAN'T BELIEVE THIS HAS NOT BEEN BROUGHT TO YOUR ATTENTION BEFORE THIS.”
NHTSA complaint #11399508, 2021

Fuel System 3

“The contact owns a 2020 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who retrieved diagnostic trouble code: P0091 (Fuel Pressure Regulator 1 Control Circuit Low). The contact was informed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000.”
NHTSA complaint #11677744, 2025

“The contact owns a 2020 Chevrolet Traverse. The contact stated that while driving at various speeds, the vehicle jerked abnormally and stalled. The check engine warning light was illuminated. Additionally, the message "Shift into Neutral, and Start Vehicle" was displayed on the instrument panel. The vehicle was towed to a local dealer; where the fuel injectors were cleaned; however, the failure persisted. The contact stated that while attempting to use the Push-To-Start feature, the vehicle hesitated to start. The vehicle was taken back to the same local dealer where it was diagnosed and deter…”
NHTSA complaint #11653480, 2025

“The contact owns a 2020 Chevrolet Traverse. The contact stated that while depressing the accelerator pedal following a traffic stop, the vehicle failed to gain forward momentum. The contact stated the vehicle failed to exceed 15 MPH. The contact depressed the accelerator pedal and the engine failed to rev as designed. The contact stated that the check engine, parking brake and stabili-trak warning lights were illuminated. The contact was able to drive the vehicle to an independent mechanic who diagnosed the failure as insufficient fuel entering the engine from the fuel pump. The mechanic deter…”
NHTSA complaint #11564672, 2024

Structure 3

“2020 traverse was at Chevy dealership for state inspection & emissions test, maintenance service- oil & filter change, rotate tires, check all systems, update system & computer, flush & fill all fluids in car. Chevy certified technician preformed vehicle health inspection, multi point inspection . Car was not picking up acceleration will on a 351 mile trip alone, after stopping I notice the car hood was not on correctly when opened the oil cap was not in place but was on molding, oil had been pouring out leaving engine with no oil, the technician had not replaced cap during service and had no…”
NHTSA complaint #11616305, 2024

“March 30, 2022 I was driving on a highway with no other vehicles nearby and I heard a sudden loud pop. At first I thought is was a tire but no pressure changes on the screen. Few minutes later I heard a plinking noise and realized it was above my head and my sunroof had shattered. Luckily my visor was pulled across so I didn't have glass raining on my head while driving. Brought it into my dealership who sent me to a auto body glass division. The glass was on back order for 10 days and repaired on 4/12/22. I paid my $500 deductible through my car insurance. My vehicle has a front sunroof and…”
NHTSA complaint #11525255, 2022

“Cajun Red Paint Color has defect. Paint began showing white specks where paint is chipping off after only having vehicle for 3 months. Continues to get worse, mostly on hood of Traverse but also on sides.”
NHTSA complaint #11519535, 2020

Vehicle Speed Control 2

“Cracked exhaust & bracket back in 2023 causing a loud rattling noise. Now catalytic converter is cracked & gasket leak. Dealer does have notes that it was cracked & they noticed it in 2023 at 46k miles & that converter has now cracked causing engine light to turn on. Car does not speed up properly & GM only wants to cover 30 percent of cost.”
NHTSA complaint #11673989, 2023

“The transmission went out, when going out it causes the vehicle to jerk while at a high speed of 60mph and then after the jerking it stops in the highest gear almost causing a wreck and this all suddenly happens on an interstate.”
NHTSA complaint #11570253, 2023

Visibility/Wiper 2

“The backup camera system on my 2020 Chevrolet Traverse fails repeatedly and intermittently. When shifting into reverse, the camera frequently displays a black screen, a crossed-out camera icon, or an error message indicating the camera is unavailable. I have brought the vehicle to a Chevrolet dealership multiple times for this issue. The dealer has replaced the rear/front camera twice and replaced a corroded cable, but the problem continues to occur. The repairs have not permanently resolved the issue. The failure happens unpredictably and makes it unsafe to reverse the vehicle, especially a…”
NHTSA complaint #11709582, 2023

“WHEN WEATHER IS SLIGHTLY HUMID / WET AND AROUND 50 TO 65 DEGREES, THE FRONT WINDOWS CONSTANTLY FOG UP TO THE POINT THAT BOTH DEFROSTERS AND WIPERS ARE INEFFICIENT. THIS CREATES A SAFETY AND VISIBILITY ISSUE ESPECIALLY AT NIGHT. NO AMOUNT OR SPEED OF DEFROSTER ADDRESSES THE ISSUE. THIS HAS BEEN OBSERVED ON MY VEHICLE AS WELL AS MANY OTHERS, CREATING A SAFETY AND OPERABILITY ISSUE. THE ISSUE IS ON THE EXTERIOR OF THE WINDOW, POSSIBLY FROM A FILM OR VENTILATION ISSUES ON THE INTERIOR. NO AMOUNT OF HOT OR COLD TEMPERATURE ADDRESSES THE ISSUE OTHER THAN A WIPER RUNNIGN CONSTANTLY, EVEN WHEN IT IS…”
NHTSA complaint #11365725, 2020

Carry Handle 1

“The styrofoam impact pad broke apart and fell off. This is the impact styrofoam for the head”
NHTSA complaint #11435062, 2021

Forward Collision Avoidance 1 1 crash 2 injury

“Vehicle turned in front of our traverse we where traveling approximately 30mph struck other car broadside and no air bag deployment? But odor of airbag in our Vehicle was present. But there no deployment visible? Body shop states no issues with airbag system. But they are replacing airbags in repair of our vehicle. "The airbag systems are faulty and unsafe"”
NHTSA complaint #11426703, 2021 · crash · 2 injury(ies)

Lane Departure 1

“THE SURROUND VISION SYSTEM NOT WORKING. IT WAS OCCASIONALLY, NOW IT DOES NOT WORK AT ALL. WE ONLY GET A DARK SCREEN WITH A RED HAZARD TRIANGLE. IT STARTED THE DAY WE BOUGHT THE CAR AND THE DEALER CLAIMS THEY HAVE ANOTHER CAR LIKE MINE AHEAD OF ME WITH THE SAME PROBLEM. SINCE THE LAST WEEK OF DECEMBER THEY HAVE CLAIMED THAT GM DOES NOT HAVE A FIX FOR THIS ISSUE. I MADE A COMPLAINT WITH MY CHEVROLET CUSTOMER SERVICE CASE # 9-6485705057, BUT I DON'T GET ANY ANSWERS FROM THEM EITHER. I AM NOT SURE IF THIS SYSTEM IS TIED INTO THE ADAPTIVE BRAKING/CRUSE, BUT I HAVE YET TO HAVE THE VEHICLE TAKE A…”
NHTSA complaint #11390497, 2021

Other/I Am Not Sure 1

“The styrofoam impact pad broke apart and fell off. This is the impact styrofoam for the head”
NHTSA complaint #11435062, 2021

Tires 1

“255/65R18 11T M+S I have to keep taking my vehicle in to get air filled into the tires due to losing air in them after a few days.”
NHTSA complaint #11491693, 2022

Visibility 1

“The contact owns a 2020 Chevrolet Traverse. The contact stated while driving approximately 35-40 MPH, there was a loud explosion and the sunroof exploded. The contact stated that the sunroof was closed during the failure. The vehicle was taken to an independent mechanic and the contact was informed that the sunroof glass needed to be replaced. The vehicle was not repaired. The VIN was not under recall for the failure. The manufacturer was not notified of the failure. The failure mileage was 32,213.”
NHTSA complaint #11512742, 2023