2019 Ram 2500 Problems & Owner Complaints

Fuel/Propulsion System 39 2 fire

“March 10,2023 2019 Ram 2500 Cummins 6.7L Diesel I picked up my truck from the dealership this morning, after they did the outstanding CP4 fuel pump recall. I drove the vehicle home (approx 20) miles. Parked the car in the driveway for about 3 hours. Then took a short trip to the store. After the store, when leaving the parking lot I noticed an electrical/plastic smell. Within in seconds smoke started to come through the air vents. I pulled the truck over, turned off the truck, open the hood when fire exspelled from the engine compartment. Immediately call the fire department. They arr…”
NHTSA complaint #11511305, 2023 · fire

“I STARTED MY PICKUP AND PULLED OUT OF GARAGE PUT IN PARK TO CLOSE MY GARAGE DOOR AND WITH 2-3 MINUTES AT IDLE, SMOKE WAS COMING INTO THE CAB, GOT OUT OF VEHICLE AND OPENED HOOD AND FOUND FLAMES COMING FROM FUEL INJECTION PUMP AREA, WAS ABLE TO GET FIRE OUT BEFORE IT BURNT THE TRUCK COMPLETELY.”
NHTSA complaint #11402550, 2021 · fire

“Dealer has not responded to written requests to perform federally mandated Recall Y78 on my 2019 Ram 2500 (VIN: [XXX] ). I have been told recall work may be declined due to an insurance claim or vehicle history references. No manufacturer directive has been provided. I am requesting NHTSA review of recall nonperformance. Dealership is Hendrick Ram of Cary NC INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”
NHTSA complaint #11709345, 2025

Engine 31 6 fire 2 injury

“TL* THE CONTACT OWNED A 2019 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING SMOKE SUDDENLY CAME FROM UNDER THE HOOD AND THE VEHICLE IMMEDIATELY STOPPED ACCELERATING. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE WITH A FIRE EXTINGUISHER AND WATER. THE CONTACT STATED THAT HER AND HER SPOUSE WAS BURNT ON THEIR HANDS AND LATER SEEKED MEDICAL ATTENTION FOR SMOKE INHALATION. THE FIRE DEPARTMENT ALONG WITH THE POLICE DEPARTMENT CONTACTED HOWEVER, THE FIRE WAS ALREADY EXTINGUISHED BY TIME THEY REACHED THE SCENE. THE CONTACT DOES NOT KNOW IF A POLICE OR FIRE REPORT WAS FILED. THE CONTACT STATED T…”
NHTSA complaint #11326495, 2020 · fire · 2 injury(ies)

“Initially I witnessed a large volume of smoke coming from the exhaust pipe when pulling up to fuel pump. A passer-by informed me that there were flames underneath the truck on the passenger side. I then got out of truck, stooped down to look underneath, and observed a hose leading from the exhaust system on fire and multiple exhaust components glowing red hot. After getting my passenger out of the truck I got back in, put it in drive and pulled forward away from the fuel pumps and made it about forty feet before truck engine stalled. I then proceeded to get a fire extinguisher from the fuel pu…”
NHTSA complaint #11614598, 2024 · fire

“March 10,2023 2019 Ram 2500 Cummins 6.7L Diesel I picked up my truck from the dealership this morning, after they did the outstanding CP4 fuel pump recall. I drove the vehicle home (approx 20) miles. Parked the car in the driveway for about 3 hours. Then took a short trip to the store. After the store, when leaving the parking lot I noticed an electrical/plastic smell. Within in seconds smoke started to come through the air vents. I pulled the truck over, turned off the truck, open the hood when fire exspelled from the engine compartment. Immediately call the fire department. They arr…”
NHTSA complaint #11511305, 2023 · fire

Electrical System 28 4 fire

“Continuation to NHTSA ID # 11511305 Adding some more details and photos of the Fire. (2019 Ram 2500 6.7L Cummins Diesel engine) This is to describe the time frame from the start of the vehicle to when the fire department put out the fire. I have a store receipt that time stamps my checkout time at 2:11p CT, from the time I left the store, loaded my purchases into the truck, started and drove the car a very short distance, when the smoke started to pour out of the inside ventilation system, I pulled the truck over to the side of the road, got out of the truck and called 911 (time stamped fro…”
NHTSA complaint #11515532, 2023 · fire

“March 10,2023 2019 Ram 2500 Cummins 6.7L Diesel I picked up my truck from the dealership this morning, after they did the outstanding CP4 fuel pump recall. I drove the vehicle home (approx 20) miles. Parked the car in the driveway for about 3 hours. Then took a short trip to the store. After the store, when leaving the parking lot I noticed an electrical/plastic smell. Within in seconds smoke started to come through the air vents. I pulled the truck over, turned off the truck, open the hood when fire exspelled from the engine compartment. Immediately call the fire department. They arr…”
NHTSA complaint #11511305, 2023 · fire

“Smoke emanated from the engine bay shortly after starting the vehicle first thing in the morning. The temperature outside was less 40*. Shortly after seeing smoke, the engine bay was engulfed in flames, centered on the hood, near the windshield. Newer vehicles have fire risk recalls regarding the intake-grid heater shorting out, but not the 2019 model. The grid heater would have been on due to the temperature. Please see the reports from the Police and Fire Department attached. The truck was totaled.”
NHTSA complaint #11502636, 2023 · fire

Power Train 26 2 crash 2 fire 3 injury

“TL* THE CONTACT OWNED A 2019 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING SMOKE SUDDENLY CAME FROM UNDER THE HOOD AND THE VEHICLE IMMEDIATELY STOPPED ACCELERATING. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE WITH A FIRE EXTINGUISHER AND WATER. THE CONTACT STATED THAT HER AND HER SPOUSE WAS BURNT ON THEIR HANDS AND LATER SEEKED MEDICAL ATTENTION FOR SMOKE INHALATION. THE FIRE DEPARTMENT ALONG WITH THE POLICE DEPARTMENT CONTACTED HOWEVER, THE FIRE WAS ALREADY EXTINGUISHED BY TIME THEY REACHED THE SCENE. THE CONTACT DOES NOT KNOW IF A POLICE OR FIRE REPORT WAS FILED. THE CONTACT STATED T…”
NHTSA complaint #11326495, 2020 · fire · 2 injury(ies)

“THE TRUCK WAS PUT INTO PARK I OPENED THE DOOR AND ABOUT 5 SECONDS LATER IT STARTS ROLLING DOWN A SLIGHT INCLINE, THE DOOR HIT ME ,THE TRUCKS TIRES WERE SKIDING FOR ABOUT 25 FEET AND CAME TO A STOP. I CHECKED THE TRUCK AND IT WAS IN PARK, THE WAY I LEFT IT.”
NHTSA complaint #11365820, 2020 · 1 injury(ies)

“In August 2020, while I was driving my vehicle at approximately 15 mph, with approximately 13,500 miles on the odometer, I noticed that the vehicle's transmission gauge was about 230-240 degrees. I pulled over and smelled smoke. Luckily, my passengers and I were able to get out of the vehicle. The vehicle was completely destroyed. I have video showing flames coming out of the passenger side engine compartment. I had previously taken my vehicle in for repair for recall W03 to have the transmission valve body replaced so the transmission wouldn't cause an engine fire. FCA had an expert inspect t…”
NHTSA complaint #11437415, 2020 · fire

Structure 25 2 crash

“WELL DRIVING DOWN THE INNER STATE AT 65 MILES AN HOUR A FRAME SNAPPED AND THE DRIVE TRAIN AND AXEL FELL OUT TRUCK VEERED TO THE LEFT IN CONSEQUENTLY I HIT THE GUARD RAIL THIS HAPPENED AND A DRY FLAT STRAIGHT INTERSTATE I -20I MILE MARKER NUMBER 4 IN NORTH AUGUSTA SOUTH CAROLINA THE MECHANIC THAT TOWED THE TRUCK SAID THIS HAPPENED DUE TO A MANUFACTURER'S DEFECT THE TRUCK ONLY HAD 6000 MILES ON IT.*DT*JB*DT*DT*JB*DT*JB*DT THE CONSUMER STATED THAT THE VEHICLE IS UNDER INSPECTION BY THE MANUFACTURER. *AS*DT*DT*DT*DT *TR*AS*DT*DT*DT *TR*DT THE CONSUMER PROVIDED PHOTOS. *TR*DT *TR*DT”
NHTSA complaint #11338863, 2020 · crash

“TRUCK HAS 5000 MILES ON IT. TWICE NOW THE TAILGATE HAS COME OPEN WHILE TRAVELING. YESTERDAY 6/22/20, I GOT HOME FROM TRAVEL TOWING CAMPER, AND UNLOADED BACK OF TRUCK. CLOSED TAILGATE AND DOUBLE CHECKED IT TO MAKE SURE IT WAS CLOSED, DO THIS NOW AFTER FIRST TIME. TOWED CAMPER TO STORAGE AND WHILE MAKING TURN IN STORAGE AREA TAILGATE HAD OPENED ON TRIP AND HIT CAMPER CAUSING DAMAGE TO TAILGATE AND CAMPER. *TR”
NHTSA complaint #11330127, 2020 · crash

“What component or system failed or malfunctioned, and is it available for inspection upon request?: The right-side tailgate hinge assembly on my 2019 Ram 2500 failed and became increasingly difficult to operate. The tailgate now requires excessive force to open and close throughout its entire range of motion. An independent body shop inspected the vehicle and determined that the hinge assembly requires replacement. The vehicle and failed component are available for inspection upon request. How was your safety or the safety of others put at risk? The failure significantly affects the normal op…”
NHTSA complaint #11745900, 2025

Unknown Or Other 25 1 crash 1 fire

“Smoke emanated from the engine bay shortly after starting the vehicle first thing in the morning. The temperature outside was less 40*. Shortly after seeing smoke, the engine bay was engulfed in flames, centered on the hood, near the windshield. Newer vehicles have fire risk recalls regarding the intake-grid heater shorting out, but not the 2019 model. The grid heater would have been on due to the temperature. Please see the reports from the Police and Fire Department attached. The truck was totaled.”
NHTSA complaint #11502636, 2023 · fire

“WELL DRIVING DOWN THE INNER STATE AT 65 MILES AN HOUR A FRAME SNAPPED AND THE DRIVE TRAIN AND AXEL FELL OUT TRUCK VEERED TO THE LEFT IN CONSEQUENTLY I HIT THE GUARD RAIL THIS HAPPENED AND A DRY FLAT STRAIGHT INTERSTATE I -20I MILE MARKER NUMBER 4 IN NORTH AUGUSTA SOUTH CAROLINA THE MECHANIC THAT TOWED THE TRUCK SAID THIS HAPPENED DUE TO A MANUFACTURER'S DEFECT THE TRUCK ONLY HAD 6000 MILES ON IT.*DT*JB*DT*DT*JB*DT*JB*DT THE CONSUMER STATED THAT THE VEHICLE IS UNDER INSPECTION BY THE MANUFACTURER. *AS*DT*DT*DT*DT *TR*AS*DT*DT*DT *TR*DT THE CONSUMER PROVIDED PHOTOS. *TR*DT *TR*DT”
NHTSA complaint #11338863, 2020 · crash

“On July 9,2026 I requested information on this truck from the dealership. It was advertised as having 55k miles on it and they were asking for $39. The carfax shows service history at 167k miles. When I confronted the salesman via text, he lowered the price to 32k. I believe this to be odometer fraud since I also asked him to verify if the mileage advertised was correct.”
NHTSA complaint #11750334, 2026

Fuel System 23

“The contact owns a 2019 Ram 2500. The contact stated that while driving at 50 MPH, there was blue and white smoke coming from the engine compartment. The vehicle was taken back to the residence. The contact saw a cloud of smoke coming from the engine compartment. The contact waited to see where the smoke was coming from and attempted to start however, the vehicle failed to start. The vehicle was then towed to an independent mechanic, where it was diagnosed, and it was determined that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified…”
NHTSA complaint #11712421, 2026

“The contact owns a 2019 Ram 2500. The contact stated that the check engine warning light was illuminated. The vehicle was serviced under NHTSA Campaign Number: 21V880000 (FUEL SYSTEM, DIESEL); however, the repair failed to fix the vehicle. The contact stated that the check engine warning light remained illuminated after the recall repair. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 19,129.”
NHTSA complaint #11624014, 2024

“The contact owns a 2019 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.”
NHTSA complaint #11519938, 2023

Service Brakes 16 3 crash

“The contact owns a 2019 Ram 2500. The contact stated that while her son was driving approximately 24 MPH, the check engine warning light illuminated and suddenly the steering wheel became inoperable causing the driver to lose control of the vehicle and crash into a parked vehicle. During the failure, the brakes were also inoperable. The air bags failed to deploy. There were no injuries reported. A police report was filed and the vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The approximate failure mileage w…”
NHTSA complaint #11463462, 2022 · crash

“Service antilock came up and break pedal sensitivity change from soft to hard and caused me to missed my stopping force and hit a vehicle”
NHTSA complaint #11461573, 2022 · crash

“TL* THE CONTACT OWNS A 2019 RAM 2500 VEHICLE ROLLED AWAY CRASHED INTO A 2ND VEHICLE FAULTY TRANSMISSION AND BRAKE SYSTEM THE CONTACT STATED THAT AFTER STOPPING ON A VERY SLIGHT INCLINE AND SWITCHING THE TRANSMISSION TO THE PARK POSITION WITH THE ENGINE STILL RUNNING THE OCCUPANTS EXITED THE VEHICLE AND THE VEHICLE SUDDENLY ROLLED FORWARD CRASHING INTO A SECOND VEHICLE. DURING THE INCIDENT THE OWNER RE-ENTER THE VEHICLE AND PRESSED THE BRAKE PEDAL BUT THE VEHICLE DID NOT STOP. NO INJURIES WERE REPORTED. NO POLICE REPORT WAS TAKEN. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MAN…”
NHTSA complaint #11252404, 2019 · crash

Steering 11 1 crash

“The contact owns a 2019 Ram 2500. The contact stated that while her son was driving approximately 24 MPH, the check engine warning light illuminated and suddenly the steering wheel became inoperable causing the driver to lose control of the vehicle and crash into a parked vehicle. During the failure, the brakes were also inoperable. The air bags failed to deploy. There were no injuries reported. A police report was filed and the vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The approximate failure mileage w…”
NHTSA complaint #11463462, 2022 · crash

“We took a trip from Daleville, Alabama to Las Vegas, Nevada. Before we left, We took my 2019 RAM 2500 Bighorn diesel pickup to our local Ram dealership, Mitchel Chrysler Dodge in Enterprise, Alabama to have it inspected, to make sure there wouldn't be any problems along the way. They cleared it, and said there was nothing wrong with the vehicle. On my way, the steering wheel position started slipping to the left. after that, I received a waning on my dash that said " electronic stability control". So I took it to the closest RAM dealership, in Lawton Oklahoma, and they stated "needs a steering…”
NHTSA complaint #11697052, 2025

“The contact owns a 2019 Ram 2500. The contact stated that while her husband was reversing, there was an abnormal pop coming from the vehicle. In addition, the contact stated that while driving at an undisclosed speed, the steering wheel independently turned to the left. Upon further inspection, the contact's husband noticed that there was a bolt that was loosened on the driver’s side of the steering gearbox. No warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed with a hairline fracture on the subframe due to rust. The vehicle was not repaired due to…”
NHTSA complaint #11664591, 2025

Vehicle Speed Control 8

“We took a trip from Daleville, Alabama to Las Vegas, Nevada. Before we left, We took my 2019 RAM 2500 Bighorn diesel pickup to our local Ram dealership, Mitchel Chrysler Dodge in Enterprise, Alabama to have it inspected, to make sure there wouldn't be any problems along the way. They cleared it, and said there was nothing wrong with the vehicle. On my way, the steering wheel position started slipping to the left. after that, I received a waning on my dash that said " electronic stability control". So I took it to the closest RAM dealership, in Lawton Oklahoma, and they stated "needs a steering…”
NHTSA complaint #11697052, 2025

“Following completion of the Y78 (high-pressure fuel pump) and XQ1 (emissions) recall repairs in April 2024, our 2019 Ram 2500 immediately began experiencing misfires, fuel system issues, and ongoing performance problems. These symptoms have persisted for over a year and have never been resolved despite repeated service visits and escalations. The vehicle suffered multiple HPFP failures, including one that caused fuel to leak into the crankcase, resulting in approximately 19 quarts of fuel-contaminated engine oil. Despite technical service bulletins calling for specific system flushes and test…”
NHTSA complaint #11664222, 2024

“Service ESC flashing on the dash intermittently. If I am in cruise control when it happens vehicle abruptly disables cruise control. Codes when ready are U0002 and U0212. Same problem happened about a year ago, dealer reflashed ABS and sent me on my way. I informed them of other similar trucks experiencing the same issue and that it wasn't a reflash issue. Had them document my concerns that it would just happen again after warranty...I was right.”
NHTSA complaint #11603764, 2024

Air Bags 6 3 crash 1 fire 2 injury

“I was driving on the highway and was rear ended by another vehicle which lifted the back end of my truck from the ground. Both side air bags deployed. I was wearing a hoodie at the time and the airbag deployment caused my hoodie to catch on fire. There was not an open flame for me to know it was burning. Instead, it smoldered and burnt my hoodie material. I could feel the underside of my arm stinging and the holes in my sleeve, but believed that it was a result of the airbag hitting my arm and causing essentially a bad carpet burn. However, this caused second degree burns to the bottom s…”
NHTSA complaint #11454966, 2022 · crash · fire · 1 injury(ies)

“I was in an accident and my airbags did not deploy. I have a head injury. No Not yet No”
NHTSA complaint #11720773, 2026 · crash · 1 injury(ies)

“The contact owns a 2019 Ram 2500. The contact stated that while her son was driving approximately 24 MPH, the check engine warning light illuminated and suddenly the steering wheel became inoperable causing the driver to lose control of the vehicle and crash into a parked vehicle. During the failure, the brakes were also inoperable. The air bags failed to deploy. There were no injuries reported. A police report was filed and the vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The approximate failure mileage w…”
NHTSA complaint #11463462, 2022 · crash

Visibility/Wiper 5

“I was driving at night when my wipers activated at full speed on there own causing my trucks horn and blinkers to stop working. I was with my wife and 2 children when this occurred causing my wife and I to feel very uncomfortable. Driving with this issue for an extended period. This is not the first time it has occurred Anna my truck only has 38,000 miles but this is the first time of it activating at night which is what made it that much worse and what ultimately got me to go to the dealer to have it looked at. I took it in and they determined it was the clockwork-steering column control m…”
NHTSA complaint #11737616, 2026

“Wiper fluid supply lines disconnect, halting fluid from reaching windshield. Reconnecting manually does not maintain the connection. Mine have separated at different connectors multiple times.”
NHTSA complaint #11712633, 2026

“The contact called on behalf of the owner of a 2019 Ram 2500. The contact stated that while driving 60 MPH in rainy weather, the windshield wipers became inoperable, causing the contact to slow down significantly to exit the expressway. The contact was able to drive to the residence. The vehicle was taken to the dealer, where it was diagnosed and determined that the totally integrated power module (TIPM) had failed, causing the body control module (BCM) to fail. The dealer replaced the TIPM and BCM. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact…”
NHTSA complaint #11654804, 2025

Seat Belts 4

“Air bag is showing not working and seat belt shows not secure along with warning light on dash. Not feeling secure in driving vehicle with kids or myself, dealer was advised and would not replace it unless i paid for it $1000.00 and they charged $200.00 to diagnose the issue that is considered a safety problem. Warning lights all over the dash, not safe driving. They are telling me its the occupant restraint module thats faulty”
NHTSA complaint #11596696, 2024

“Front driver side seat belt does not retract/lock as it should. I'm worried for our safety if an accident occurs and the seatbelt does not hold driver in place. Has not been seen by dealer due to dealership wanting me to pay out of pocket. First started a few months back and has not resolved its self.”
NHTSA complaint #11511629, 2022

“THE DRIVERS SEAT BELT DOESN'T RETRACT ON IT OWN. I'M CONSTANTLY HAVING TO PULL THE EXTRA SLACK BACK TO ALLOW IT TO RETRACT. IT GET HUNG UP ON THE ADJUSTABLE LOOP ON THE PILLAR. THE EXTRA SLACK MAKES IT SO WHEN YO UNSTOP SHORT (OR CRASH) THE BELT WON'T LOCK TO KEEP YOU FROM FLYING FORWARD”
NHTSA complaint #11408477, 2021

Forward Collision Avoidance 3 1 crash

“Service antilock came up and break pedal sensitivity change from soft to hard and caused me to missed my stopping force and hit a vehicle”
NHTSA complaint #11461573, 2022 · crash

“The contact owns a 2019 Ram 2500. The contact stated that while driving 5 MPH, the brake pedal was inadvertently applied with the Forward Collision Avoidance message displayed. The contact depressed the brake pedal, and then the accelerator to start the vehicle. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.”
NHTSA complaint #11666803, 2025

“I bought this vehicle used at around 105,000 miles. I have since spent almost $22,000 on repairing of the diesel exhaust system.. my vehicle is actually in the shop now it’s been in the shop since middle of October on and off as they cannot effectively diagnose the problem. Actually they can diagnose the problem. They just can’t fix the problem. I have all my receipts, but they are in the truck currently and the truck is currently at the dealership here in Imlay city Michigan. This issue has been going on for the last two years at around a total cost to me of $20,000.”
NHTSA complaint #11635291, 2023

Suspension 3

“vehicle is 2019 year, 2500 series, crew cab, 4wd, cummins 6.7 turbo diesel. Steering systems wanders and will not steer straight at all speeds. vehicle was bought used with 127,000 miles and was to be used just to pull a 9,000lb travel trailer. as of 03/27/2025 vehicle has been in repair shop over 4 weeks now. upper and lower ball joints replaced, steering gear box replaced, entire suspension system has been triple checked for worn or damaged parts but no problems found. front end alignment done 4 times but settings will not stay as adjusted to factory specs. rear suspension triple checked…”
NHTSA complaint #11651011, 2025

“POWER STEERING CONTINUES TO GO OUT, VIBRATION AND "STICKING" AS I PRESS THE BRAKE, AND CLUNKING IN THE SUSPENSION. DEALERSHIP CANNOT FIGURE IT OUT!!!!! VIBRATION OCCURS CONSTANTLY, MORE SO ON START UP. CLUNKING OCCURS WHEN GOING AROUND A TURN AT ANY MPH. I HAVE VIDEOS TO SHOW BOTH ISSUES!”
NHTSA complaint #11364087, 2020

“I HAVE THE FACTORY REAR AIR SUSPENSION, AND FOR THE MOST PART, IT WORKS VERY WELL. THERE ARE A COUPE OF SERIOUS SAFETY ISSUES THAT I BELIEVE COULD EASILY BE RESOLVED WITH A LITTLE PROGRAMMING. WITH THE FACTORY AIR SUSPENSION, IT AUTO-LEVELS. THIS MEANS YOU CAN NO LONGER USE HOW MUCH THE TRUCK SUSPENSION SQUATS TO GAUGE THE LOAD THAT THE TRUCK IS CARRYING. IT IS IMPORTANT TO BE ABLE TO GAUGE THE AMOUNT OF WEIGHT THE TRUCK IS CARRYING, ESPECIALLY WHEN LOADING A TRAILER (SUCH AS A PIECE OF EQUIPMENT ON THE TRAILER), SO THAT THE COMBINATION CAN BE SAFELY DRIVEN AND HANDLE WELL. THE ONLY I…”
NHTSA complaint #11338568, 2020

Engine And Engine Cooling 2

“The contact owns a 2019 Ram 2500. The contact stated that while driving at an undisclosed speed, there was an abnormal burning odor inside the vehicle. The contact assumed that the odor was coming from the AC and turned off the AC. No warning light was illuminated. The contact parked and turned off the vehicle at the residence. Later that night, the contact heard a loud bang coming from the vehicle. The next morning, the contact and her friend looked under the hood and discovered that the fuse box, harness, and cables were all melted. The contact used electrical tape to separate the cables. Up…”
NHTSA complaint #11734321, 2026

“The contact owns a 2019 Ram 2500. The contact stated that while driving at 50 MPH, there was blue and white smoke coming from the engine compartment. The vehicle was taken back to the residence. The contact saw a cloud of smoke coming from the engine compartment. The contact waited to see where the smoke was coming from and attempted to start however, the vehicle failed to start. The vehicle was then towed to an independent mechanic, where it was diagnosed, and it was determined that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified…”
NHTSA complaint #11712421, 2026

Exterior Lighting 2

“dash board displays trailer not connected when it is then lights and brakes goes out and will not come back on. this happens every time I haul. I have to pull over on the side and disconnect and reconnect tailer and shut off the engine and restart to reset. sometimes this works most times not. Last time it happened at 12am doing 70mph on I 95 and almost caused a severe accident. I have called dealer and the manufacturer and nhtsa and reported to no avail. This same control brake module on newer vehicles has been recalled but not on mine?”
NHTSA complaint #11732630, 2026

“THIS VEHICLE IS EQUIPPED WITH LED HEADLIGHTS AND FOG LIGHTS. UNDER WINTER DRIVING CONDITIONS (SNOW OR FREEZING RAIN) ICE WILL ACCUMULATE ON THE LENSES OF THESE LIGHTS AND VISIBILITY IS GREATLY REDUCED TO VERY UNSAFE LEVELS. THIS IS SOMETHING I HAVE NEVER EXPERIENCED BEFORE ON ANY VEHICLE I OPERATED IN SIMILAR CONDITIONS, USUALLY THE HEADLIGHTS PRODUCE ENOUGH HEAT TO KEEP THE LENSES MELTED AND VISIBILITY IS NOT EFFECTED. I NOTIFIED RAM MUTABLE ABOUT THIS BUT THEY HAVE REFUSED TO OFFERED ANY SORT OF FIX. I FEEL THIS IS A DESIGN FLAW AND THE MANUFACTURER DID NOT TAKE INTO ACCOUNT THESE CONDIT…”
NHTSA complaint #11323500, 2020

Tires 2

“The contact owns a 2019 RAM 2500 equipped with Fortune Tires, Tire Line: Fortune Tormenta R/T FSR309, Tire size: 35x12.50R20, and DOT Number: 04NL1RTPC. The contact stated that while driving the vehicle at 75 MPH, the vehicle started to vibrate, followed by a noticeable wobble at low speed. The contact pulled over to inspect the vehicle and discovered a very large bulge on the outer side of the front driver's side tire. The vehicle was taken to an independent mechanic, who diagnosed the tire with a busted belt. The tire was later inspected by an authorized Fortune tire shop, and the failure wa…”
NHTSA complaint #11748527, 2026

“The contact owns a 2019 Ram 2500 equipped with Lexani Tires, Tire Line: Terrain Beast AT, Tire Size: LT285/60/R20, DOT Number: 1TBF2FA5C1624. The contact stated that while driving at an undisclosed speed with the contact's girlfriend driving behind the contact, the contact’s girlfriend became aware of an abnormality with the front passenger’s side tire. The contact's girlfriend called the contact and notified him of the failure. The contact had felt a wobbly sensation while steering the vehicle. The vehicle was taken to an independent mechanic and requested a wheel balance. While attempting to…”
NHTSA complaint #11730141, 2026

Back Over Prevention 1

“Front parking sensors always being disabled due to something. Keeps saying wipe sensors. Even after going through wash bays. Tailgate has been opening on its own multiple times while driving, while going through car wash, and just sitting still. Try to close it, and it pops back open instantly. Have to do this several times and hope it stays closed. Now the tailgate won't open at all via the handle. You must use the remote or in cab button. What's annoying and dangerous is it opening while hauling items and it opens with out you knowing driving down the road. I have lost items on the highway…”
NHTSA complaint #11638460, 2024

Electronic Stability Control (Esc) 1

“The contact owns a 2019 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) and 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control) however, the parts to do the recall repairs were not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. VIN tool confirms parts not available for 21V880000 (Fuel System, Diesel) and Parts distribution disconnect for 22V140000 (Service Brakes, Hydrau…”
NHTSA complaint #11462232, 2022

Seats 1

“WHILE IN MOTION ON HIGHWAYS AND CITY STREETS, THE UCONNECT 4C NAV SYSTEM WILL FREEZE, REBOOT OR MALFUNCTION PREVENTING CONTROL OF THE STEREO VOLUME (CANNOT TURN DOWN OR OFF), PREVENT MANAGEMENT OF TOWING SETTINGS, DISABLES CONTROLS FOR SEAT AND STEERING WHEEL HEATING (CANNOT TURN OFF OR CHANGE PREFERENCES), OBSTRUCTS BLUETOOTH CALL MANAGEMENT, DISRUPTS VEHICLE NAVIGATION SYSTEMS AND BLOCKS CLIMATE CONTROL MANAGEMENT. IT ALSO VISUALLY DISTRACTS THE DRIVER BY REPEATED FLASHING A LARGE SCREEN ON AND OFF WITH NO ABILITY TO TURN OFF OR DISABLE IT AND CREATES AN INHOSPITABLE ENVIRONMENT FOR SAFE DR…”
NHTSA complaint #11315605, 2020

Visibility 1

“The contact owns a 2019 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) and 22V035000 (Visibility) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issues and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.”
NHTSA complaint #11455693, 2022

Wheels 1

“TPMS system has stopped working and is not related to the sensors in the tires. All 4 sensors read with a handheld scanner but the system does not operate as it should. Dealership has checked the system and said the system is working as it should, yet the system is inoperable. This is a serious safety issue as anyone driving the vehicle will be unaware if there is a low tire and can lead to a blowout.”
NHTSA complaint #11550032, 2022