2019 Nissan Murano Problems & Owner Complaints

Forward Collision Avoidance 10

“The contact owns a 2019 Nissan Murano. The contact stated while driving 45 MPH, the steering failed to turn in the intended direction. In addition, the contact stated that the steering wheel independently turned to the left or to the right. No warning lights were illuminated. The contact stated that the failure was persistent. The vehicle was taken to an independent mechanic, where a front alignment was performed, and all four tires were replaced. The failure reoccurred. The vehicle was taken to another independent mechanic, where it was diagnosed with a failed forward collision program. The c…”
NHTSA complaint #11698240, 2025

“Emergency braking system activated without anything in front of the vehicle. EBS lighting on the dash came on and vehicle made a weird sound to stop. Has happened several times in the past month, most recent was today.”
NHTSA complaint #11598344, 2024

“I was driving about 30 mph on an empty street when the car slammed on the brakes. The sequence was three beeps, then red warning message on instrument panel, then immediate hard braking to almost a dead stop. There was no traffic ahead of me or behind me. Had there been someone behind me they would have hit me. Had I been around cross traffic expecting me to clear, they would have hit me. Two Nissan dealers have inspected the forward emergency braking system and found nothing. Nissan North America will not authorize any additional work unless a dealer finds a problem. In addition to this big p…”
NHTSA complaint #11589667, 2024

Unknown Or Other 10

“Known issue with sunroof drains clogging and leaking into vehicle. Could Possibly cause electrical damage. The rear drains are clogged and are not accessible without removing interior trim/headliner to clear. A consumer should not have to spend $500+ to have sunroof drain lines cleared. Unknowingly, Back floor board was full of water and car was parked for multiple days. Upon opening the door, the moldy, mildew smell was overwhelming. I had to drive with windows down. When I returned home, that’s when I discovered the back floorboard soaked. I removed the floor mat and the backside was covered…”
NHTSA complaint #11743906, 2026

“I was on Interstate traveling 65 MPH. sounded like gunshot or explosion. I pulled over as soon as I could. Walked around vehicle saw nothing, I stepped on side of car to look at roof. The sunroof was shattered. I drove back home and noticed very fine glass falling into the car while I was driving”
NHTSA complaint #11640961, 2025

“Regarding other, there is apparently an issue regarding the sunroofs in Nissan vehicles and severe leaking inside the car that causes issues regarding the flooring and possible electrical components. The second issue regarding the wheels is Nissan uses a term called "swollen lug nuts". They wanted to charge almost 1k to change the lugs and finally rotate my tires.”
NHTSA complaint #11606864, 2024

Vehicle Speed Control 6

“While traveling experiences slight vibration in which passenger side tire PULLED oncming lane, nonemergency brakes were applied not notification of crossing outside of lane, passenger side tire blew out, causing to hit a Culvert and all airbags deployed with passenger air bag off. The vehicle would not start.”
NHTSA complaint #11538885, 2023

“The contact owns a 2019 NISSAN MURANOSUV FWD. The contact stated that while driving her vehicle at approximately 30 MPH, the brake warning light had illuminated . The contact stated that she attempted to use her divers assist , however it was not working. The contact stated that when she took her vehicle to the dealer to have her brakes repaired , she was advised that her brake may intermittingly fail , and that she needed to replace the abs motor . The contact stated that she did have her vehicle repaired , however she was advised that there was a recall on the same model vehicle , for a dif…”
NHTSA complaint #11456321, 2022

“In September of 2019, I leased a new 2019 Nissan Murano Platinum from Missoula Nissan in Missoula, Montana. Not long after purchasing the new auto, I noticed that when driving down a hill, the cruise control released and the vehicle sped up as though free-wheeling. The engine brake (compression) did not activate nor did the transmission shift down. The hills I am referring to are gentle down-hills on straight-aways. They are not steep or windy. There is absolutely no danger in driving a speed limit of 70 mph on a two-lane highway going downhill as are many highways in Montana or doing the sp…”
NHTSA complaint #11438147, 2019

Air Bags 5 1 crash 2 injury

“DEPLOYED UNDER DASH AIRBAG BROKE RIGHT KNEE TIBIA BONE. VEHICLE WAS STATIONARY PREPARING TO TURN LEFT ON THE INTERSECTION WHEN THE VEHICLE GOING IN OPPOSITE DIRECTION COLLIDED WITH WITH STATIONARY MURANO. NO DAMAGES DUE TO AN ACCIDENT BUT IMPROPER DESIGN OF THE UNDER DASH AIRBAG WITH PROJECTION FOR UP TO 6 MONTH RECOVERY. IN US VEHICLES LEGS ARE POSITION DIFFERENTLY SINCE PEDALS ON THE DIFFERENT LEVELS AND RIGHT LED IS ALMOST STRETCHED HENCE AIRBAG SHALL ACCOMMODATE FOR IT.*DT*JB”
NHTSA complaint #11292381, 2019 · crash · 1 injury(ies)

“The contact owned a 2019 Nissan Murano. The contact stated while driving 65 MPH downhill around a bend, a deer was on the road and the vehicle struck the deer. The driver's side air bag and knee air bag deployed; however, the front passenger’s side air bag had not deployed. There were several unknown warning lights illuminated. The contact pulled the vehicle over to the side of the road. The contact attempted to reconnect the driver’s side seat belt; however, the seat belt failed to connect. A Police report was not filed. The contact was taken to Urgent Care by his wife. The contact had sustai…”
NHTSA complaint #11650223, 2025 · 1 injury(ies)

“While traveling experiences slight vibration in which passenger side tire PULLED oncming lane, nonemergency brakes were applied not notification of crossing outside of lane, passenger side tire blew out, causing to hit a Culvert and all airbags deployed with passenger air bag off. The vehicle would not start.”
NHTSA complaint #11538885, 2023

Service Brakes 5

“My car wouldn't start one morning. All lights lit up on dash, headlights continually started flashing and fan running under hood. I had to get to work so took a Lyft. I knew older son would be home from firestation around 830. When he got there battery completely dead. He jumped the car started right up. He drove to autozone to have battery checked (about 5 blocks). Battery was fine. He drove home. When I got home car started right up. I started it up again about 5 hours later. Went on my road trip I had planned about 2 hour drive. On Sunday I get in my car to leave and it does same thing it d…”
NHTSA complaint #11750449, 2026

“Emergency braking system activated without anything in front of the vehicle. EBS lighting on the dash came on and vehicle made a weird sound to stop. Has happened several times in the past month, most recent was today.”
NHTSA complaint #11598344, 2024

“I lost brake pressure at a red light today. I ended up pressing the brake all the way to the floor and kept rolling. The light turned green and I pressed the gas and the brake started working after that and has worked since. I started googling and I saw this was an issue in older Muranos as well. I do not want to take it in and spend a bunch of money on master cylinders, etc when it may not be the issue. Please investigate.”
NHTSA complaint #11575972, 2024

Equipment 2

“NAVIGATION ON CENTER CONSOLE ONCE YOU PROGRAM WHERE YOU ARE HEADED, THE TURN LIST APPEARS IN REVERSE ORDER (3RD ACTION APPEARS IN THE TOP POSITION, 2ND ACTION, THEN 1ST ACTION AT BOTTOM OF TURN LIST). SO TO SEE MY NEXT TURN, I HAVE TO TAKE MY EYES OFF THE ROAD, AND COUNT DOWN TO THE 3RD ITEM FOR MY NEXT TURN - FAR TOO LONG TO TAKE MY EYES OFF THE ROAD. AND IF YOU HAVE A CO-PILOT THAT READS THE DIRECTIONS TO YOU, THEY ARE LOOKING AT THE TOP DIRECTION WHICH IS INCORRECT AS THIS IS THE 3RD ACTION THE DRIVER NEEDS TO TAKE. CONCERNED OTHERS MIGHT NOT BE AWARE AND CAN CAUSE AN ACCIDENT. HAVE TRIED…”
NHTSA complaint #11325354, 2020

“2019 NISSAN MURANO. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE TOUCH SCREEN RADIO. *LD THE CONSUMER STATED THE AUTO EMERGENCY BRAKING SYSTEM WARNINGLIGHT ILLUMINATED. THE DEALER WAS NOTIFIED BUT, WAS UNABLE TO FIND A REPAIR. *JS”
NHTSA complaint #11241499, 2019

Exterior Lighting 2

“Both headlight assemblies on my 2019 Nissan Murano have developed water intrusion inside the sealed LED headlight housing. The first headlight failed in March 2025 when moisture entered the assembly and caused the light to malfunction. The dealership diagnosed water intrusion into the sealed headlight assembly and advised that the entire unit must be replaced because the LED assembly is not serviceable. The repair estimate was approximately $2,400. The second headlight assembly has now developed the same issue, with visible moisture inside the housing. These headlights are sealed LED units…”
NHTSA complaint #11721967, 2026

“IM SEEING WATER IN MY LEFT HEAD LAMP . AND IM FINDING OUT THAT A LOT OFF PEOPLE ARE HAVING THIS SAME PROBLEM .. NISSAN IS AWARE OF THIS ISSUSE AND NOT DOING ANYTHING ABOUT THERE ISSUE . BECAUSE OF THE WATER ISSUEMY BULBS CONTINUE TO BURN OUT”
NHTSA complaint #11510559, 2023

Lane Departure 2

“The contact owns a 2019 Nissan Murano. The contact stated while driving 45 MPH, the steering failed to turn in the intended direction. In addition, the contact stated that the steering wheel independently turned to the left or to the right. No warning lights were illuminated. The contact stated that the failure was persistent. The vehicle was taken to an independent mechanic, where a front alignment was performed, and all four tires were replaced. The failure reoccurred. The vehicle was taken to another independent mechanic, where it was diagnosed with a failed forward collision program. The c…”
NHTSA complaint #11698240, 2025

“IM SEEING WATER IN MY LEFT HEAD LAMP . AND IM FINDING OUT THAT A LOT OFF PEOPLE ARE HAVING THIS SAME PROBLEM .. NISSAN IS AWARE OF THIS ISSUSE AND NOT DOING ANYTHING ABOUT THERE ISSUE . BECAUSE OF THE WATER ISSUEMY BULBS CONTINUE TO BURN OUT”
NHTSA complaint #11510559, 2023

Structure 2

“I am submitting this complaint regarding a manufacturing defect, specifically premature paint delamination of the exterior, factory-applied, Pearl White paint. The paint is lifting, bubbling, peeling and flaking exposing primer and metal. This damage did not result from impact, environmental exposure, improper maintenance, or misuse. The vehicle was inspected at a certified autobody repair facility and confirmed to be a factory defect. Nissan has declined to take responsibility for this defect despite the fact that this condition is a widely documented and recognized as mfg defect affectin…”
NHTSA complaint #11733310, 2026

“On 05/17/2022 I was on my way to work driving about 68-70mph on the interstate, WA HWY 520. At around 0625 am I suddenly heard a loud boom-explosion, and then glass everywhere—the sunroof spontaneously exploded and I looked up and there was a bug hole in it. I swerved a bit and then pulled over on the left, but due to very little shoulder in the road I got back on the highway. I am a physician and really needed to get to work on time so I took the photo after I got there about 8 more miles.”
NHTSA complaint #11469959, 2022

Visibility/Wiper 2

“THE WINDSHIELD ON MY VEHICLE CHIPS EXTREMELY EASILY AND QUITE POSSIBLY IS DEFECTIVE. I AM CONCERNED FOR MY SAFETY FOR THE BELIEF THAT THE WINDSHIELD WILL NOT HOLD UP AS INTENDED IN AN ACCIDENT OR IF SOMETHING LARGE WERE TO STRIKE IT. WHEN I AM IN MOTION, SEVERAL CAR LENGTHS AWAY, VERY TINY STONES TOSSED UP FROM SMALL VEHICLES AWAY ARE CREATING LARGE DIVOTS/CHIPS. IT APPEARS THE TYPE OF STREET - CITY OR HIGHWAY - DOES NOT MATTER; IT HAPPENS ON BOTH AT VARIED SPEEDS AND TEMPERATURE/WEATHER CONDITIONS. 5 CHIPS ON THE WINDSHIELD IN LESS THAN 2 MONTHS IS MUCH HIGHER THAN THE STATISTICAL AVERAGE.…”
NHTSA complaint #11290325, 2019

“WHILE DRIVING ON A HIGHWAY, MY PANORAMIC SUN ROOF ON MY BRAND NEW NISSAN MURANO EXPLODED. SOUNDED LIKE A GUNSHOT INSIDE MY CAR. IT WAS NOT A ROCK OR DEBRIS, IT JUST SHATTERED.”
NHTSA complaint #11196882, 2019

Back Over Prevention 1

“The contact owns a 2019 Nissan Murano. The contact stated that on two occasions while in reverse, the camera turned blue and failed to operate as intended. The contact also stated that on five separate occasions, while in reverse, the camera failed to operate as intended. The vehicle was taken to a dealer however, the failure could not be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 25,500.”
NHTSA complaint #11593443, 2024

Electrical System 1

“Traction Control and Forward Collision Detection trouble light comes on at random intervals. Reported multiple times to Nissan dealer and Nissan Consumer affairs. Has been in the shop a total of 18 days during 4 occurrences. Nissan corporate will not heed the dealers advice to replace ABS system. This safety issue is still unresolved and the vehicle is still in a service bay awaiting Nissan Corporate direction.”
NHTSA complaint #11418661, 2021

Engine 1

“TL* THE CONTACT OWNS A 2019 NISSAN MURANO. WHEN THE CONTACT ATTEMPTED TO BRAKE AND DEPRESS THE ACCELERATOR PEDAL, THE VEHICLE WOULD REMAIN STATIONARY FOR THREE SECONDS. THEN, WITHOUT WARNING, THE VEHICLE WOULD SURGE FORWARD WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED FREQUENTLY AND THE VEHICLE NEARLY CRASHED INTO ANOTHER VEHICLE ON ONE OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,076. *AS UPDATE: THE MANUFACTURER AND DEALER WERE MADE AWARE OF THE FAILURE. *AS”
NHTSA complaint #11222537, 2019

Fuel System 1

“The contact owns a 2019 Nissan Murano. The contact stated that after refueling the vehicle, the fuel system became inoperable. There was no warning light illuminated. The contact stated that the fuel gauge reading failed to function properly after fueling. The fuel gauge previously displayed an estimated range of 400 miles before refueling; however, the range indicated approximately 300 miles after refueling. The contact stated that the fuel range calculation was inaccurate and changed while driving. The vehicle was taken to an independent mechanic however, the vehicle was not diagnosed or rep…”
NHTSA complaint #11718439, 2026

Seat Belts 1 1 injury

“The contact owned a 2019 Nissan Murano. The contact stated while driving 65 MPH downhill around a bend, a deer was on the road and the vehicle struck the deer. The driver's side air bag and knee air bag deployed; however, the front passenger’s side air bag had not deployed. There were several unknown warning lights illuminated. The contact pulled the vehicle over to the side of the road. The contact attempted to reconnect the driver’s side seat belt; however, the seat belt failed to connect. A Police report was not filed. The contact was taken to Urgent Care by his wife. The contact had sustai…”
NHTSA complaint #11650223, 2025 · 1 injury(ies)

Suspension 1

“STARTING IN NOVEMBER 2020, MY 2019 MURANO HAS AN UNEXPLAINED CLUNKING/CLATTER NOISE WHEN GOING OVER SMALL BUMPS IN THE ROAD. IT SOUNDS AS IF IT IS THE SWAY BAR BUSHINGS BUT THE DEALERS ARE NOT PROPERLY DIAGNOSING IT. THE TECHNICIANS TAKE A RIDE WITH ME IN THE VEHICLE AND CLEARLY HEAR AND ACKNOWLEDGE AN ABNORMAL NOISE. HOWEVER THEY PROCEED TO DRIVE ANOTHER USED VEHICLE AND DETERMINE IT IS NORMAL BEHAVIOR. THE PROBLEM IS THAT THERE WAS NO ABNORMAL SUSPENSION NOISES WHEN IT WAS NEW AND ANY NEW ONE ALSO LACKS THE NOISE. ONE DEALER PROCEEDED TO SAY IT WAS BECAUSE THE POWER STEERING IS FUEL INJECTED…”
NHTSA complaint #11398076, 2020

Visibility 1

“2019 NISSAN MURANO. CONSUMER WRITES IN REGARD TO A SAFETY ISSUE CONCERNING A DESIGN DEFECT. AT THE END OF HOOD OF THE VEHICLE THERE'S A "LIP" CAUSES SUNLIGHT TO REFLECT OFF INTO VISION. *AS *JS”
NHTSA complaint #11270753, 2019

Wheels 1

“Regarding other, there is apparently an issue regarding the sunroofs in Nissan vehicles and severe leaking inside the car that causes issues regarding the flooring and possible electrical components. The second issue regarding the wheels is Nissan uses a term called "swollen lug nuts". They wanted to charge almost 1k to change the lugs and finally rotate my tires.”
NHTSA complaint #11606864, 2024