2019 GMC Acadia Problems & Owner Complaints

Power Train 152 1 crash

“The contact owns a 2019 GMC Acadia. The contact stated that while the vehicle was in park with the engine running, the vehicle suddenly rolled away. As a result of the failure, the vehicle crashed into another parked vehicle. The air bags did not deploy. No warning lights were illuminated. A police report was not filed. There were no injuries reported. The vehicle was taken to the dealer, who determined that the vehicle was operating as intended. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 42,000.”
NHTSA complaint #11586202, 2024 · crash

“The contact owns a 2019 GMC Acadia. The contact stated that while driving at an undisclosed speed, the transmission failed to properly shift gears and the vehicle failed to exceed 40 MPH while driving. The contact stated that the transmission failed to shift above third gear. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who discovered that there was no transmission fluid inside the torque converter. The vehicle was scanned and displayed an issue with the transmission control module. The local dealer was contacted and confirmed that the VIN w…”
NHTSA complaint #11754373, 2026

“I was at a red light, I went to drive as the light turned green and my car stopped and wouldn’t drive, I could go into neutral to get out of way but anything the car would stop. There is no codes or lights turned on my dash though.”
NHTSA complaint #11753750, 2026

Unknown Or Other 119 1 injury

“The Rear Hood was opened to get groceries. All of a sudden the hood came down on my back. I had to push the hood up manually, and tried to close with remote or with button on the hood but the Rear hood would not close. I then had to manually close the hood. On August 11, 2021 I took the car to the dealer and they replaced both Rear Hood Struts that wear leaking fluid. This SUV is only 2 years old with 16000 miles and should not be having these type of safety issues that can potentially be life threatening.”
NHTSA complaint #11432670, 2021 · 1 injury(ies)

“shifter micro-switch is not working and is available for inspection upon request. Vehicle is not shutting off as it is indicating shift to park. The vehicle unable to shut off can cause issues while parked in the garage still running and worried about causing a fire. Problem diagnosed by private individual but have plans on taking it to dealership. The shift to park indicator issue has been occurring for almost a year and has progressively gotten worse. I have noticed other vehicles with the same make/model/year have had similar issues with known defects that a recall was issued.”
NHTSA complaint #11754369, 2026

“I am submitting this complaint to request that NHTSA investigate a potential safety defect involving the engine coolant temperature monitoring system, thermostat/engine coolant temperature sensor system, and its relationship to reduced steering assist in 2019 GMC Acadia vehicles. My 2019 GMC Acadia, currently at approximately 61,500 miles, has experienced the following symptoms: • The engine temperature gauge remains flat or reads abnormally low/cold. • The cooling fans run continuously at extremely high speed, creating a loud "screaming" fan noise. • The vehicle displays the warning message…”
NHTSA complaint #11753437, 2026

Electrical System 103 2 fire 1 injury

“The Rear Hood was opened to get groceries. All of a sudden the hood came down on my back. I had to push the hood up manually, and tried to close with remote or with button on the hood but the Rear hood would not close. I then had to manually close the hood. On August 11, 2021 I took the car to the dealer and they replaced both Rear Hood Struts that wear leaking fluid. This SUV is only 2 years old with 16000 miles and should not be having these type of safety issues that can potentially be life threatening.”
NHTSA complaint #11432670, 2021 · 1 injury(ies)

“The contact owns a 2019 GMC Acadia. The contact stated while the vehicle was parked, she noticed that the engine caught on fire with no warning light illuminated. The fire was put out by the Chicago Fire Department and after the vehicle was inspected the cause of the fire was determined as a failure with the electrical system. A police report was filed with the Chicago Police Department and a report was provided. No injuries occurred and no medical attention was needed. The vehicle was not towed. The dealer was contacted, and the vehicle was not repaired. The manufacturer was not made aware o…”
NHTSA complaint #11596514, 2024 · fire

“Shortly after purchasing my 2019 GMC Acadia with 52,000 miles on it, my wife parked the vehicle in our driveway and shifted the transmission into Park. When she pressed the push button to shut the vehicle off, the instrument cluster displayed a "Shift to Park" message even though the shifter was already in the Park position. Because the vehicle did not recognize that it was in Park, it would not shut off completely. The radio remained on, and the doors could not be locked. The only way to get the vehicle to shut off was to repeatedly shift from Drive to Park until it finally recognized Park.…”
NHTSA complaint #11746961, 2026

Engine 49 1 fire

“The contact owns a 2019 GMC Acadia. The contact stated while the vehicle was parked, she noticed that the engine caught on fire with no warning light illuminated. The fire was put out by the Chicago Fire Department and after the vehicle was inspected the cause of the fire was determined as a failure with the electrical system. A police report was filed with the Chicago Police Department and a report was provided. No injuries occurred and no medical attention was needed. The vehicle was not towed. The dealer was contacted, and the vehicle was not repaired. The manufacturer was not made aware o…”
NHTSA complaint #11596514, 2024 · fire

“The contact owns a 2019 GMC Acadia. The contact stated that while driving at an undisclosed speed, the transmission failed to properly shift gears and the vehicle failed to exceed 40 MPH while driving. The contact stated that the transmission failed to shift above third gear. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who discovered that there was no transmission fluid inside the torque converter. The vehicle was scanned and displayed an issue with the transmission control module. The local dealer was contacted and confirmed that the VIN w…”
NHTSA complaint #11754373, 2026

“I was at a red light, I went to drive as the light turned green and my car stopped and wouldn’t drive, I could go into neutral to get out of way but anything the car would stop. There is no codes or lights turned on my dash though.”
NHTSA complaint #11753750, 2026

Steering 31

“I am submitting this complaint to request that NHTSA investigate a potential safety defect involving the engine coolant temperature monitoring system, thermostat/engine coolant temperature sensor system, and its relationship to reduced steering assist in 2019 GMC Acadia vehicles. My 2019 GMC Acadia, currently at approximately 61,500 miles, has experienced the following symptoms: • The engine temperature gauge remains flat or reads abnormally low/cold. • The cooling fans run continuously at extremely high speed, creating a loud "screaming" fan noise. • The vehicle displays the warning message…”
NHTSA complaint #11753437, 2026

“My check engine light is on there is a note that says steering assist is reduced. I took it to O’Reilly’s to get it scanned. The code that comes up is P0128 indicating that the coolant thermostat has a fault. There are other GMC‘s that have a recall for this, but apparently not mine.”
NHTSA complaint #11735849, 2026

“The warning steering assist reduced, drive with caution appears. Shift to park appears. Temperature gauge drops to zero. Fan runs on high. A/C & heater don’t not work when this happens. We certainly do not feel safe driving our Acadia like this. Can’t trust that it won’t start on fire.”
NHTSA complaint #11730600, 2026

Service Brakes 16 2 crash 1 injury

“The contact owns a 2019 GMC Acadia. The contact stated that while driving 40 mph, the brake pedal was applied but failed to slow the vehicle down. As a result, the contact rear ended a Chevrolet Tahoe. The air bags failed to deploy. A police report was filed. There was no reported fire. The contact sustained soreness to the body and medical attention was provided. The vehicle was towed to an independent body shop for structural damage. The contact stated that after the vehicle was in her possession the safety restraint system service message was displayed. The fuel gauge went from full to empt…”
NHTSA complaint #11441919, 2020 · crash · 1 injury(ies)

“THE VEHICLE DID NOT STOP PROPERLY WHEN THE BRAKES WERE APPLIED HARD TO AVID A COLLISION.”
NHTSA complaint #11396740, 2021 · crash

“It has the ABS lights on and tire traction light on check engine light on and given signs of failed transmission Slow to takeoff shuttering of transmission”
NHTSA complaint #11726874, 2026

Exterior Lighting 10

“Headlights are so dim that we will not drive the car at night. Dealer's service manager says that he knows about the problem but "there's nothing I can do to fix it". I see a few similar complaints on this site, but nothing as to who to contact to get the problem solved NOR any action on this on the part of the NHSTA. Where do we go from here?”
NHTSA complaint #11566368, 2023

“I just purchased this vehicle and within a day, it was already giving an alert that something was wrong. Says "action required, shift to park". My car was in park. It was not shutting off due to the notification, which leads your battery to drain. The next day, as I was driving with my kids, the headlights start flickering, and then shut off. It left us driving in the dark and nearly causing a wreck because someone didn't see us coming because it was too dark. The dealership said they look at it, so I don't know what will happen moving forward. It's definitely not safe unless the issue is addr…”
NHTSA complaint #11528734, 2023

“While driving the all the the service lights came on on the dashboard and the system as well as the stabilitrak notification. The car begin to not want accelerate and I had to put on the hazard lights on a drive very slow home. Upon arrival home the car would not start but would not power off either and the a "Shift to Park" warning message is displayed.”
NHTSA complaint #11499536, 2022

Forward Collision Avoidance 6

“It has the ABS lights on and tire traction light on check engine light on and given signs of failed transmission Slow to takeoff shuttering of transmission”
NHTSA complaint #11726874, 2026

“Thermostat in these are all bad and everyone keeps having problems with them. Also forward collision warning and steering stability warning come on. Thermostat needs to have recall. Everyone is having the same problems.”
NHTSA complaint #11742603, 2025

“I see where GMC Acadia is have a recall on transmission and if it’s the description of my two GMC Acadia’s, but when I put my Vin number in it doesn’t have a recall”
NHTSA complaint #11726873, 2025

Lane Departure 6 1 crash

“Unnecessary safety feature sounds and alerts distract driver's normal driving and viewing habits. Any which could be turned off, have been. Every time the car is started, there is a message that these warnings have been turned off. The message never goes away and stays on the entire drive time unless manually turned off.] These type of messages need to turn off after a short delay.”
NHTSA complaint #11579859, 2019 · crash

“My Temp control sensor is causing my check engine light to come on. After reviewing the problem, It seems many owners have had this same problem nation wide. I,m simply adding to the complaints by other owners that this should be a recall problem since so many owners are having this same problem. I,ve only had this car for 2 weeks & like the vehicle very much but this is a per the mechanic that may be caused by the sensor being placed too close to the exhaust without better protection from the heat. Please take this into consideration & hopefully come up with an adequate protective cover”
NHTSA complaint #11707535, 2025

“Driver side blind spot not longer works. When driving the blind spot indicator just stopped working a month ago and I didn't take notice until I almost hit another car. I contacted gmc about this issue as well and was also told there isn't any recall for this and it would have to be diagnosed by there mechanics. There were no other issues prior to this. Also the "shift to park" warning has been popping up for 3 days now when my car is in park. My car won't complete shut everything off until that warning is turned off. I called GMC of puyallup and was told only certain vin qualifies for the re…”
NHTSA complaint #11636321, 2025

Engine And Engine Cooling 5

“The contact owns a 2019 GMC Acadia. The contact stated that while driving at an undisclosed speed, a “Steering Assist is Reduced ” warning message unexpectedly displayed. The contact also stated that the thermostat became inoperable. Additionally, the thermostat information was no longer displayed on the instrument panel. The vehicle was taken to the dealer, where it was diagnosed that the thermostat had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure…”
NHTSA complaint #11738131, 2026

“The contact owns a 2019 GMC Acadia. The contact stated that while driving at an undisclosed speed, the message "Steering Assist Fault - Drive with Caution" was displayed. The vehicle was taken to an independent mechanic, who retrieved DTC: P0128 (Engine Coolant Temperature Below Thermostat Regulating Temperature) and replaced the engine coolant thermostat. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 55,114.”
NHTSA complaint #11698972, 2025

“The contact owns a 2019 GMC Acadia. The contact stated while driving 55 MPH, the electric power steering (EPS) warning light illuminated, displaying the message "Steering assist Might be Inoperable". The contact stated that following the message being displayed, the vehicle overheated. After restarting the vehicle, the vehicle returned to normal functionality, but the failure had since become a regular occurrence. The vehicle was taken to the dealer, who diagnosed a failure with the thermostat. The vehicle was repaired. The manufacturer was notified of the failure but referred the contact to t…”
NHTSA complaint #11543214, 2023

Suspension 5

“Due to negligence of gmc wright of wexford during the replacement of 3rd new transmission they did not clamp a hose together causing coolant to leak and my thermostat to come on n off. Causing further damage to my vehicle”
NHTSA complaint #11692973, 2025

“I took my 2019 GMC Acadia in for an inspection and was informed that the toe links were loose and fail inspection. Upon researching this failure, I found that there is a recall for this, but my VIN was no included. I don't understand why not given what I'm seeing from other owners. I quote from the GMC Authority site: [XXX] "GM and the National Highway Traffic Safety Administration have issued a recall for certain 2022 model-year Cadillac XT5, Cadillac XT6 and GMC Acadia crossovers over an issue related to the rear toe links. The problem: affected vehicles may have a left-rear suspension…”
NHTSA complaint #11672827, 2025

“The vehicle part involved is the right rear suspension adjust toe link. I did not ask the GM dealer to save the old part. The old part is not available for inspection. The replacement GM part number placed on the vehicle is 84606181. On December 4, 2023 during the annual State inspection of my vehicle the GM dealer advised me that the right rear suspension part listed above showed wear in the bushing and the vehicle fails the state inspection because this is a safety issue. In order to pass the state required safety inspection I would need to have the suspension part replaced. This part con…”
NHTSA complaint #11558586, 2023

Fuel/Propulsion System 4

“Im a travel nurse and I was working in Vermont. As I was driving on the highway in New York on my way back home a shift to park light came on, a stabilitrak light came on, power steering light came on, ABS light came on, and my check engine light also came on. My vehicle started slowing down as I was driving and my lights on my dashboard were turning on and off and my speedometer was not working. I was able to pull to the side off the highway so I could get out of harms way. I made a call to OnStar for help and they asked to if I made it to a safe location. As the car was still on I was able t…”
NHTSA complaint #11648452, 2025

“-As stated on GMC Indiana Dealer Invoice: DIAG: Customer states that fuel line blew off while driving down the highway. Believes that it blew off at connector. #[XXX]: Found fuel line above fuel tank broken. Dropped tank to remove and replace fuel feed line. Reinstall fuel tank and test. Okay My vehicle is available for inspection upon request. -Traveling at 70 MPH highway speed on [XXX] near Indiana/Michigan Border, heard loud thump under car, lost acceleration, able to steer and get to side of highway with remaining speed, opened car door and smelled gas. Immediately turned off engine.…”
NHTSA complaint #11623237, 2024

“Can not fuel vehicle properly. Fuel nozzle continues to shut off unless you hold it at the slowest delivery possible. This is with all stations. Dealer says fuel tank has failed internally causing this problem. Cost to repair $1500.00. 51k miles”
NHTSA complaint #11489047, 2022

Air Bags 3 2 crash 1 injury

“The contact owns a 2019 GMC Acadia. The contact stated that while driving 40 mph, the brake pedal was applied but failed to slow the vehicle down. As a result, the contact rear ended a Chevrolet Tahoe. The air bags failed to deploy. A police report was filed. There was no reported fire. The contact sustained soreness to the body and medical attention was provided. The vehicle was towed to an independent body shop for structural damage. The contact stated that after the vehicle was in her possession the safety restraint system service message was displayed. The fuel gauge went from full to empt…”
NHTSA complaint #11441919, 2020 · crash · 1 injury(ies)

“I purchased a used 2019 GMC Acadia from Grieco Honda around November 20, 2023. They showed me a CarFax report indicating the vehicle had never been in an accident. Immediately after the purchase, I reported several issues and attempted to return the car under their 30-day warranty. However, the salesperson convinced me not to return it, assuring me that they would address all of the problems. From the beginning, I complained that the car shook violently when driving between 45–60 mph, especially during acceleration. The vehicle took an unusually long time to heat up, and the brakes were loud…”
NHTSA complaint #11700871, 2025

Back Over Prevention 3 1 crash

“Unnecessary safety feature sounds and alerts distract driver's normal driving and viewing habits. Any which could be turned off, have been. Every time the car is started, there is a message that these warnings have been turned off. The message never goes away and stays on the entire drive time unless manually turned off.] These type of messages need to turn off after a short delay.”
NHTSA complaint #11579859, 2019 · crash

“Vehicle placed in the park position on several occasions, but indication from monitoring system shows not in park position, vehicle rocks back and forward when foot taken off brake pedal. indicator requiring me to remove shifter from park and place back in park several times before indicator acknowledge vehicle in park. Transmission jerks and stalls when initial drive train mobolized and leaking fluid from transmission. Dealer never acknowledge issue after several visits, was told at last visit after over two years of complaining that seal was bad in transmission. Approximate dates of inci…”
NHTSA complaint #11587473, 2024

“I owned a 2019 GMC Acadia Denali with surround vision system (rear camera). In December 2023, my rear camera went out and almost caused me to hit someone while backing up. I don't totally depend on the rear camera when backing, but this time when I turned around to look if anything was behind me I didn't see no one. I took my vehicle to the dealer to get it checked out and to repair it. They found that the vision process module was bad. The technician found that the vpm had internal malfunction and corrosion due to water intrusion damaging vpm completely. found code B101D for internal fai…”
NHTSA complaint #11571360, 2023

Seat Belts 3

“The contact owns a 2019 GMC Acadia. The contact stated the center rear seat belt failed to extend as needed. The vehicle was taken to the dealer, who was unable to determine the cause of the failure or repair the vehicle. The manufacturer was not informed of the failure. The failure mileage was 72,456.”
NHTSA complaint #11686211, 2025

“I HAVE EXPERIENCED ISSUES WITH THE SHIFTER OF THE VEHICLE TWICE NOW AND IT HAS RESULTED IN REPLACING THE SHIFTER AT LEAST ONCE. 6 MONTHS LATER AND AFTER AN INITIAL REPLACEMENT THE SHIFTER HAS GONE OUT AGAIN. THE SHIFTER REFUSES TO MOVE OUT OF THE PARK FUNCTION. PRIOR TO THE SHIFTER GOING OUT THE CAR WOULD SAY SHIFT TO PARK EVEN THOUGH THE CAR WAS ALREADY PLACED IN PARK. I BELIEVE THE ISSUE TO BE AN ELECTRICAL PROBLEM. THE MIDDLE SEAT BELT IN THE SECOND ROW OF THE VEHICLE HAS ALSO STOPPED WORKING. *TR”
NHTSA complaint #11326167, 2020

“THE SECOND ROW CENTER SEATBELT WILL NOT RETRACT.”
NHTSA complaint #11194450, 2019

Vehicle Speed Control 3

“The contact owns a 2019 GMC Acadia. The contact stated that while driving at an undisclosed speed, the vehicle stalled unexpectedly. There was no warning light illuminated. The vehicle was able to be restarted. The contact also stated that while coming to a stop and attempting to depress the brake pedal, the vehicle lost motive power but unexpectedly lunged forward. There was no warning light illuminated. The vehicle was restarted after the failure. The vehicle was towed to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be…”
NHTSA complaint #11713932, 2026

“Im a travel nurse and I was working in Vermont. As I was driving on the highway in New York on my way back home a shift to park light came on, a stabilitrak light came on, power steering light came on, ABS light came on, and my check engine light also came on. My vehicle started slowing down as I was driving and my lights on my dashboard were turning on and off and my speedometer was not working. I was able to pull to the side off the highway so I could get out of harms way. I made a call to OnStar for help and they asked to if I made it to a safe location. As the car was still on I was able t…”
NHTSA complaint #11648452, 2025

“I TURNED THE CAR OFF AND IT DISPLAYS A MESSAGE 'SHIFT TO PARK,' EVEN THOUGH THE CAR IS IN PARK. IT DOESN'T ALLOW THE CAR TO SHUT OFF COMPLETELY. THE ENGINE TURNS OFF, BUT THE ELECTRICAL STAYS ON. WHEN WE TRY TO DRIVE IT, IT IS SLOW TO ACCELERATE AND THE RPMS SHOOT TO 4 AND DON'T GO DOWN UNLESS BREAKING. FINALLY THE CAR WILL NOT ACCELERATE PAST 55MPH AND THE RPMS STAY AT 4, WITH THE ENGINE BEING VERY NOISY. THIS LEFT US STRANDED AN HOUR FROM OUR HOUSE BECAUSE THE VEHICLE IS NOT SAFE TO DRIVE. FORTUNATELY THIS OCCURRED IN A PARKING LOT. WE DROVE A FEW MILES TO TRY TO GET TO OUR DEALERSHIP, BUT D…”
NHTSA complaint #11297481, 2020

Wheels 3

“The check engine light came on 12/2023. The vehicle was taken to Pep Boys and AutoZone in MD, WalMart and O'Rilley in Bastrop, LA, O'Rilley in Midlothian, TX. They could not find any problems with the vehicle. I took the vehicle to GMC in Plano, TX. THey charged me for a new battery but the check engine light remained on after I picked up the vehicle with a newly installed battery. The dealership said it would eventually go off. I took the car to Automotive Solutions in September 2024 and they can not find anything wrong with the vehicle. The car can not pass Texas inspection with a check engi…”
NHTSA complaint #11614110, 2024

“During a routine oil and filter change the technician noted that the "rear tow links are excessive play in them." Several GMC vehicles have had numerous recalls to tow links over the years. Dealership suggested the repair and confirmed services were not covered under warranty. After further research into the repair there are countless forums and complaints about GMC vehicles needing tow link replacement. Photos of the original tow links show minimal wear and tear.”
NHTSA complaint #11600523, 2024

“After exiting the highway onto a side road, the vehicle began to shake violently (like we were on a very bumpy road). I pulled into a parking lot thinking we had a flat tire. Then the vehicle suddenly came to a stop and would not move forward and would not move backwards. There was no flat tire, but I noticed that the front left tire was turned inward in the direction that the steering wheel was turned, but the front right tire was also turned inward at a much greater angle. At first glance, I could see behind the tire that the tie rod had detached from the front right tire resulting in no s…”
NHTSA complaint #11506279, 2023

Electronic Stability Control (Esc) 2

“I TURNED THE CAR OFF AND IT DISPLAYS A MESSAGE 'SHIFT TO PARK,' EVEN THOUGH THE CAR IS IN PARK. IT DOESN'T ALLOW THE CAR TO SHUT OFF COMPLETELY. THE ENGINE TURNS OFF, BUT THE ELECTRICAL STAYS ON. WHEN WE TRY TO DRIVE IT, IT IS SLOW TO ACCELERATE AND THE RPMS SHOOT TO 4 AND DON'T GO DOWN UNLESS BREAKING. FINALLY THE CAR WILL NOT ACCELERATE PAST 55MPH AND THE RPMS STAY AT 4, WITH THE ENGINE BEING VERY NOISY. THIS LEFT US STRANDED AN HOUR FROM OUR HOUSE BECAUSE THE VEHICLE IS NOT SAFE TO DRIVE. FORTUNATELY THIS OCCURRED IN A PARKING LOT. WE DROVE A FEW MILES TO TRY TO GET TO OUR DEALERSHIP, BUT D…”
NHTSA complaint #11297481, 2020

“9 DAYS AFTER TAKING POSSESSION OF MY 2019 ACADIA, WITH LESS THAN 900 MILES ON IT, IT STOPPED WORKING. THE FIRST TIME I HAD A PROBLEM I HAD GOTTEN OUT OF THE TRUCK TO RUN INTO A STORE. WHEN I TRIED TO START IT I WAS GETTING A MESSAGE TO SHIFT TO PARK. THE ELECTRIC WAS ON, BUT THE TRUCK WOULD NOT START. I CALLED FOR A TOW TRUCK. THE TOW DRIVER GOT THE TRUCK STARTED AND ADVISED ME TO DRIVE IT TO THE DEALER LESS THAN 1 MILE AWAY. WHILE DRIVING ON A MAJOR ROAD I LOST MY POWER STEERING AND STABILTRAK, MAKING IT FEEL LIKE I LOST MY BRAKES. MY EXPERIENCE AT THE DEALER WAS HORRIBLE. THEY CHANGED MY BAT…”
NHTSA complaint #11300410, 2019

Latches/Locks/Linkages 2

“Park to shift issue - the vehicle did not register that I was in park, jerked hard when trying to place in gear, did not register the PROPER gear (reverse, neutral, drive), would NOT unlock doors to let passengers out even if it were an emergency. Seems to be triggered on inclines but have also been having issues on flat ground. Other Acadia's apparently have a recall for this issue but my VIN does not register as recalled which is not acceptable. https://www.quillarrowlaw.com/blog/gmc-acadia-shift-to-park-recall-what-owners-need-to-know/ THEN trying to accelerate on road it acted as though i…”
NHTSA complaint #11728432, 2026

Structure 2

“TL* THE CONTACT OWNS A 2019 GMC ACADIA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SOUND INSIDE THE CABIN OF THE VEHICLE WHILE DRIVING WITH THE WINDOWS ROLLED DOWN. ADDITIONALLY, THE AUTOMATIC EMERGENCY BRAKING ACTIVATED WITHOUT DRIVER INPUT. THE VEHICLE WAS TAKEN TO RANCHO GRANDE MOTORS LOCATED AT 1404 AUTO PARK WAY, SAN LUIS OBISPO, CA 93405, WHERE THE CONTACT WAS INFORMED THAT THE ISSUE WAS COMMON WITH SIMILAR VEHICLES. THE AUTOMATIC EMERGENCY BRAKING FAILURE WAS NOT DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPR…”
NHTSA complaint #11341276, 2020

“TL* THE CONTACT OWNS A 2019 GMC ACADIA. THE CONTACT STATED WHILE MAKING A LEFT, HE WAS UNABLE TO VIEW ANY OBJECTS SUCH AS ANOTHER VEHICLE NEARBY DUE TO STRUCTURE OF THE VEHICLE. THE CONTACT WAS CONCERNED THAT IT COULD RESULT IN A CRASH. THE VEHICLE WAS TAKEN TO LOCAL DEALER JIM HARDMAN BUICK GMC, INC. LOCATED AT 1592 BROWNS BRIDGE RD, GAINESVILLE, GA 30501 AND WAS INFORMED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000.”
NHTSA complaint #11326362, 2020

Visibility/Wiper 2

“I purchased my vehicle brand new off the truck in march of 2020 with zero miles on it. Feb 2021 in negative degree weather, the heat on my vehicle stopped working. I called my local GM dealership and they told me they needed to diagnosed the vehicle. They had kept my vehicle for two weeks trying to diagnose the vehicle. It turned out to be the thermostat. they replaced that part on my vehicle. Now Dec 2021 I again have experienced the same problem this time it was in a blizzard. Dealership told me it cant be the same problem, however it will be another two weeks before they can get my vehicle…”
NHTSA complaint #11443098, 2020

“SHIFT TO PARK IS HAPPENING ON THE 2019. WHEN IN PARK, ITS NOT BEING SENSED. KEEPS SAYING SHIFT TO PARK. TOOK VEHICLE IN THEY SAID 1/2 A DAY ON 11/22. TURNS OUT THEY NEED LONGER FOR PART. THEY GAVE LOANER, TODAY IS 12/4/19, STILL DON'T HAVE CAR BACK YET. ALSO, BACK WINDSHIELD WIPER MAKING A CLICKING SOUND.”
NHTSA complaint #11286901, 2019

Parking Brake 1

“The contact owns a 2019 GMC Acadia. The contact stated that while shifting to park and turning off the vehicle, the message “Shift to Park” was displayed. The parking brake failed to engage as needed. The contact continued to depress the brake pedal, and after ten minutes, the vehicle shut off. The vehicle was taken to the local dealer, where it was diagnosed, and it was recommended that the shifter assembly be replaced. The vehicle was not repaired. The manufacturer was contacted and filed a case. The failure mileage was approximately 59,000.”
NHTSA complaint #11606998, 2024

Seats 1

“I'm not sure what this is but I'm not reporting damage I'm reporting the factory model. This vehicle seating is not appropriate for the body size of the front of the vehicle. I've had two other acadias and I didn't have this type of issue. The side of the vehicle where the mirror is located is so large is can cover the view of two cars. And even adjusting the seat doesn't help. You literally have to lean up to loom out the front windshield to make sure you are in the correct place. It's a safety hazard and whoever manufactured this particular car did not do so well”
NHTSA complaint #11505062, 2023

Tires 1

“After roughly 7000 miles of use the 235/55R20 102V Goodyear Assurance Weatherready tire has a bulge in the sidewall. There are no scuffs or scars on the tire to indicate an impact caused the bulge, it appears there is some sort of separation within the layers of the sidewall. I asked a Goodyear retailer to inspect the tire and they said it's automatically considered impact damage if the bulge is in the sidewall and Goodyear would not warrant such damage even though there is no evidence such as cuts, scuffs or scars. The tire inflation is to manufacturer's specifications and the tire isn't l…”
NHTSA complaint #11614005, 2024