2019 Ford Expedition Problems & Owner Complaints

Power Train 207 1 crash

“I purchased a 2019 Ford Expedition Max from Rivertown Ford – Group 1 Automotive (Columbus, GA) in 2022. During the test drive, I heard a rattling noise at startup and was told by my salesperson, Derrick, that it was just a “cold start.” I was shown a CarFax report claiming no recalls or major repairs. I later discovered this was false. An internal Ford OASIS report revealed that transmission work had been performed before sale, which Rivertown Ford never disclosed or reported to CarFax. Since purchase, my Expedition has had harsh shifting, delayed gear engagement, jerking, and sudden loss of…”
NHTSA complaint #11692740, 2024 · crash

“The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA Campaign Number: 26V402000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that while driving approximately 60-70 MPH, the vehicle shuddered with the message "See Manual" displayed, and the vehicle jerked. The contact stated that the failure had occurred during hard acceleration. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The contact was informed th…”
NHTSA complaint #11753791, 2026

“Transmission is shifting hard and during highway speed acceleration shifts really hard check engine light came on”
NHTSA complaint #11752298, 2026

Engine 107 1 injury

“The contact owns a 2019 Ford Expedition. The contact stated that occasionally while her husband drives at various speeds, the vehicle would fail to accelerate as intended when depressing the accelerator pedal. In addition, the contact stated the rear truck door had fallen on her husband's head a few times in the past and would only open halfway. Minor injuries were sustained but medical attention was not sought. No warning light illuminated. On occasion, the contact mentioned that the automatic step on the front passenger side would not lower as intended and would remain up while pressing the…”
NHTSA complaint #11623115, 2022 · 1 injury(ies)

“The contact owns a 2019 Ford Expedition. The contact stated that while the contact's husband was driving at an undisclosed speed, the check engine warning light illuminated. In addition, the transmission shifted unusually rough. The vehicle was taken to the dealer where it was diagnosed with a failed catalyst converter. The contact was informed that the catalyst converter needed to be replaced. The vehicle was not repaired. The contact stated that the transmission was replaced in November 2025. The contact referenced a manufacturer's recall 24E13. However, the contact's VIN was not associated.…”
NHTSA complaint #11746539, 2026

“- The Cam Phasers are failing. The dealer on my last visit said that the engine makes a rattle, and the Cam Phasers are the issue. It's apparently a wide spread issue with this year of vehicle. I wasn't aware previously. - The dealer said that the issue persisting will introduce debris into the engine resulting in failure. - The Ford Dealer service brought this to my attention. - The component issue is known by Ford, but they have never issued a recall. - No warning lamps, no messages. I as a car owner wouldn't know an issue was existing. The dealer service department brought it to my att…”
NHTSA complaint #11746565, 2026

Seat Belts 82 1 crash 2 fire 22 injury

“The contact owns a 2019 Ford Expedition. The contact stated that while her husband was driving approximately 40 -45 mph, he collided with a Volkswagen Jetta that cut him off. All the airbags in the vehicle deployed. The contact son was occupying the front passenger seat but the seat belt failed to retract. There were no warning lights illuminated. The steering wheel air bag struck the driver in the mouth. The passenger had scratches, but medical attention was not provided. A police report was filed. There was no reported fire. The vehicle was towed to an independent lot. The local deal…”
NHTSA complaint #11496634, 2022 · crash · 2 injury(ies)

“I exited the freeway and pulled straight in to a gas station, as I was coming to a stop I felt a powerful thud in my chest, heard an explosion or gun shot sound, and lost my vision for a split second. As it returned I fully expected to see my airbag had deployed in my chest, however my steering wheel was in tact. My entire chest felt like I had been punched. I looked into the mirror and noticed my collar bone was already red, as well as my right lower quadrant. I sat there and began to cry as I had no idea what had happened. I began to notice the smell of an explosion like fireworks. I asked m…”
NHTSA complaint #11604843, 2024 · fire · 1 injury(ies)

“I am filing a safety complaint regarding a 2019 Ford Expedition seatbelt-related safety recall (25V197). The defect involves seatbelts that are unsafe & require replacement. Ford has acknowledged the defect but despite my numerous requests for assistance, has not provided any repair timeline, leaving the vehicle in an unsafe condition for an indefinite period. Seatbelts are a critical safety component. The defect prevents my seatbelts from functioning properly, creating risk of injury or death in the event of a crash. On XXX at 5:30 PM our passenger side seatbelt suddenly deployed while drivin…”
NHTSA complaint #11753963, 2026 · 1 injury(ies)

Unknown Or Other 41 2 crash 1 fire 4 injury

“The chrome interior trim on the center console (around the drink holder and shifter, as well as the smaller compartments) in the limited edition is defective and edges are lifting to the point that razor sharp edges are exposed and have cut open my hands, as well as the hands of my children. I asked them to replace it under my warranty and they declined. This part is defective and there are reports of others experiencing this online. The material used seems to be lifting and is not adhering properly. The part started lifting around 36,000 miles and continues to lift. The edge, again, is e…”
NHTSA complaint #11508743, 2023 · 2 injury(ies)

“Recall 26S28 As I put my hand in the center console and took it out it was cut by the trimming. I than had to stop as I felt and noticed blood was dripping off my hand. The following day I seen the recall not ice in the mail and that there is no repair available yet.”
NHTSA complaint #11746386, 2026 · 1 injury(ies)

“In early 2022 I was going to retrieve my wallet from the console area of my wife's 2019 Ford Expedition when thumb was lacerated by something on the vehicle. I was unable to find what exactly had cut my thumb. A few months later on June 7, 2022 my wife was injured when her hand was lacerated by a sharp piece of chrome trim in the console area of the same vehicle. The injury to her hand was much worse than mine and resulted in a significant scar. I have attached pictures of the injury and a picture taken of the chrome piece that lacerated her hand along with a picture today of the scar left beh…”
NHTSA complaint #11745415, 2022 · 1 injury(ies)

Engine And Engine Cooling 31

“The contact owns a 2019 Ford Expedition. The contact stated that while the contact's husband was driving at an undisclosed speed, the check engine warning light illuminated. In addition, the transmission shifted unusually rough. The vehicle was taken to the dealer where it was diagnosed with a failed catalyst converter. The contact was informed that the catalyst converter needed to be replaced. The vehicle was not repaired. The contact stated that the transmission was replaced in November 2025. The contact referenced a manufacturer's recall 24E13. However, the contact's VIN was not associated.…”
NHTSA complaint #11746539, 2026

“The contact owns a 2019 Ford Expedition. The contact stated that upon starting the vehicle, the engine was rattling, and the vehicle was idling rough. There was no warning lights illuminated. The contact stated that occasionally while driving on the highway, the vehicle lost automotive power while accelerating. The vehicle was taken to a local dealer to be diagnosed, and the contact was informed that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 72,000.”
NHTSA complaint #11682479, 2025

“The contact owns a 2019 Ford Expedition. The contact stated that upon start the vehicle, the vehicle hesitated while starting and while idling, and there was an abnormal clanking sound was coming from the engine. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the camshaft system was faulty and needed to be replaced. The vehicle was not repaired. The contact referenced Technical Service Bulletin: 23-2143; as a probable cause for the failure. The manufacturer was notified of the failure. The approx…”
NHTSA complaint #11675988, 2025

Air Bags 18 1 crash 4 injury

“The contact owns a 2019 Ford Expedition. The contact stated that while her husband was driving approximately 40 -45 mph, he collided with a Volkswagen Jetta that cut him off. All the airbags in the vehicle deployed. The contact son was occupying the front passenger seat but the seat belt failed to retract. There were no warning lights illuminated. The steering wheel air bag struck the driver in the mouth. The passenger had scratches, but medical attention was not provided. A police report was filed. There was no reported fire. The vehicle was towed to an independent lot. The local deal…”
NHTSA complaint #11496634, 2022 · crash · 2 injury(ies)

“The contact owns a 2019 Ford Expedition. The contact stated that while slowing down and pulling into the driveway at 25 MPH, the passenger’s side air bag suddenly deployed without warning or impact. The seat belt struck the contact’s wife on the right arm and wrist, and she sustained bruises; however, medical attention was not provided. The local dealer was contacted and informed about NHTSA Campaign Number: 26V344000 (Seat Belts) and 24V099000 (Seat Belts). A loaner vehicle was initially provided, but the dealer informed the contact that the loaner was his responsibility. The vehicle was not…”
NHTSA complaint #11746130, 2026 · 1 injury(ies)

“The contact owns a 2019 Ford Expedition. The contact stated that after parking the vehicle and with the engine idling, the front passenger side seat belt pretensioner erroneously deployed, causing the passenger to be forcefully retracted into the seat. During the incident, an explosion had occurred, and smoke filled the cabin of the vehicle. The contact sustained an injured neck during the seat belt deployment. No medical treatment was required. After the incident, the air bag warning light had remained illuminated. The cause of the failure was not determined. The contact indicated that the fa…”
NHTSA complaint #11729065, 2025 · 1 injury(ies)

Electrical System 17 1 fire 2 injury

“Ford issued TSB 22-2089 addressing the evaporator temperature sensor that provides an incorrect or "biased" reading in Ford F-150 / Raptor: 2015–2022Ford F-250 / F-350 / F-450 / F-550 Super Duty: 2017–2022Ford Expedition: 2018–2022Lincoln Navigator: 2018–2022 causing cabin temperatures to reach hazardous levels that can cause heat stroke in adults and especially children posing a significant risk on roadways and to other drivers. The faulty part was installed in family advertised vehicles. It is a known Technical Service bulletin. On May 29th 2026 at 10:35 am the family advertised 2019 Ford Ex…”
NHTSA complaint #11740844, 2026 · 2 injury(ies)

“CAUGHT FIRE AFTER USING FACTORY INSTALLED REMOTE STARTER. A FEW DAYS PRIOR TO THE FIRE, THE CRUISE CONTROL STOPPED WORKING, AFTER THE CRUISE CONTROL STOPPED WORKING, WE RECEIVED TWO WARNING LIGHTS ON THE DASH DISPLAY, SERVICE ADVANCE TRAC AND HILL DECENT CONTROL FAULT. I TOOK PHOTOS OF THE DASH WARNING AND ATTEMPTED TO SCHEDULE A SERVICE APPOINTMENT WITH THE DEALERSHIP, HOWEVER THE FIRE OCCURRED BEFORE WE COULD GET IT SERVICED. FORD SENT THEIR FIRE INVESTIGATORS TO INSPECT VEHICLE, BUT WE NEVER RECEIVED ANY EXPLANATION FOR THE CAUSE OF THE FIRE OR A COPY OF THEIR FINDINGS. THE FIRE NOT ONLY DE…”
NHTSA complaint #11349146, 2020 · fire

“On May 26, 2026, my 2019 Ford Expedition suffered a total systemic safety failure that resulted in my toddler being locked inside the vehicle in direct sunlight, requiring an emergency extraction. I used the FordPass app to unlock the vehicle and opened the driver’s door and passenger door on the diver's side. I placed my bag containing the proximity key fob onto the driver’s seat floorboard while the vehicle was completely off. I closed the driver's door and walked to the rear door behind the driver's seat, which was still open, to buckle my child into his car seat. Upon closing his door, the…”
NHTSA complaint #11740332, 2026

Suspension 14

“The contact owns a 2019 Ford Expedition. The contact stated that while driving at an undisclosed speed, the rear of the vehicle was bouncing excessively. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rear suspension that needed to be replaced. The contact was also made aware that the rear sensors were not properly installed following a collision repair and were hanging down from the bumper. The vehicle was repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for a…”
NHTSA complaint #11696334, 2025

“The contact owns a 2019 Ford Expedition. The contact stated that upon purchase of the vehicle, the rear driver’s side strut was replaced. Recently, the vehicle was taken to an independent mechanic for a routine maintenance check; while being inspected, the contact was informed that the passenger’s side rear and driver’s side front struts had been saturated with oil. The passenger’s side front strut had also started to leak but was not saturated in oil. The dealer was notified of the failure. The manufacturer was also notified of the failure and the contact was provided a case number. The conta…”
NHTSA complaint #11589171, 2023

“For months now I have noticed a significant increase in the handling of my car to the point it is erratic and almost hard to drive, I have had my alignment looked at and have also seen that the inside of my rear tires is wearing more than the others as told to me in service reports for my car. A recall was put out for my vehicle which seems to be affected by almost every single recall but it says my car is not affected by this one. Which is The rear suspension toe link fasteners may not have been properly tightened to the frame, possibly allowing separation from the frame and tighten the rear…”
NHTSA complaint #11574463, 2023

Vehicle Speed Control 13 1 fire 1 injury

“The contact owns a 2019 Ford Expedition. The contact stated that occasionally while her husband drives at various speeds, the vehicle would fail to accelerate as intended when depressing the accelerator pedal. In addition, the contact stated the rear truck door had fallen on her husband's head a few times in the past and would only open halfway. Minor injuries were sustained but medical attention was not sought. No warning light illuminated. On occasion, the contact mentioned that the automatic step on the front passenger side would not lower as intended and would remain up while pressing the…”
NHTSA complaint #11623115, 2022 · 1 injury(ies)

“CAUGHT FIRE AFTER USING FACTORY INSTALLED REMOTE STARTER. A FEW DAYS PRIOR TO THE FIRE, THE CRUISE CONTROL STOPPED WORKING, AFTER THE CRUISE CONTROL STOPPED WORKING, WE RECEIVED TWO WARNING LIGHTS ON THE DASH DISPLAY, SERVICE ADVANCE TRAC AND HILL DECENT CONTROL FAULT. I TOOK PHOTOS OF THE DASH WARNING AND ATTEMPTED TO SCHEDULE A SERVICE APPOINTMENT WITH THE DEALERSHIP, HOWEVER THE FIRE OCCURRED BEFORE WE COULD GET IT SERVICED. FORD SENT THEIR FIRE INVESTIGATORS TO INSPECT VEHICLE, BUT WE NEVER RECEIVED ANY EXPLANATION FOR THE CAUSE OF THE FIRE OR A COPY OF THEIR FINDINGS. THE FIRE NOT ONLY DE…”
NHTSA complaint #11349146, 2020 · fire

“The contact owns a 2019 Ford Expedition. The contact stated that while driving 70 MPH, the message "Vehicle in Park" was displayed. The contact stated that the vehicle unexpectedly shifted into park(P) on two separate occasions. There was an abnormally loud clunking sound coming from the vehicle. The vehicle failed to accelerate. The contact received notification of NHTSA Campaign Number: 26V402000 (Power Train). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 79,000.”
NHTSA complaint #11751599, 2026

Structure 10 1 crash 2 injury

“The contact owns a 2019 Ford Expedition. The contact stated that while stopped at a stop sign and reaching into the center console, the contact's ring finger touched the silver chrome trim near the sliding opening latch and was severely lacerated, almost severing it completely. As a result, the contact lost consciousness, causing the vehicle to collide with a tree. Fortunately, the contact did not sustain any additional injuries. No police report was filed. The contact was able to drive away from the accident scene and personally repair the vehicle. The manufacturer has been notified of this i…”
NHTSA complaint #11683251, 2024 · crash · 1 injury(ies)

“THE VEHICLE IS EQUIPPED WITH AN AUTOMATIC LIFTGATE ACTIVATED BY MOTION DETECTED UNDER THE REAR BUMPER. THREE WEEKS AGO, I WAS LOADING ITEMS INTO THE BACK OF THE VEHICLE. THE VEHICLE WAS PARKED AND OFF WITH THE PARKING BRAKE ON. MY CHILDREN WERE BUCKLING UP IN THE VEHICLE. WHILE I WAS LOADING THE LAST ITEM FROM THE BOTTOM OF THE CART, THE LIFT GATE UNEXPECTED STARTED DESCENDING. I DIDN'T HEAR THE WARNING CHIMES AND STARTED STANDING UP WITH THE ITEM. BY THAT POINT, THE GATE WAS OVER HALFWAY DOWN AND STRUCK BE JUST BELOW THE OCCIPITAL PROMINENCE OF THE SKULL. THIS RESULTED IN A CONCUSSION AND SEV…”
NHTSA complaint #11221981, 2019 · 1 injury(ies)

“On May 26, 2026, my 2019 Ford Expedition suffered a total systemic safety failure that resulted in my toddler being locked inside the vehicle in direct sunlight, requiring an emergency extraction. I used the FordPass app to unlock the vehicle and opened the driver’s door and passenger door on the diver's side. I placed my bag containing the proximity key fob onto the driver’s seat floorboard while the vehicle was completely off. I closed the driver's door and walked to the rear door behind the driver's seat, which was still open, to buckle my child into his car seat. Upon closing his door, the…”
NHTSA complaint #11740332, 2026

Exterior Lighting 9

“The passenger side headlight DRL is fading and does not appear to be as bright and pronounced as the driver side DRL. This vehicle has the LED headlights and fog lights.”
NHTSA complaint #11707752, 2025

“LED daytime running lights have failed and turned blue on one side. This issue appears to affect many vehicles of the same make and model. DRLs are a piece of safety equipment that makes the vehicle more visible to others, and as such, should be in proper working order.”
NHTSA complaint #11694574, 2025

“The passenger side daytime running light has burned out. Daytime running lights are a safety feature for myself and other drivers. The problem happens 100% of the time. The dealership has inspected the issue and suggest replacing the entire headlight assembly. It happened January 2025 and No warning lights came on. It was brought to my attention by another driver in traffic”
NHTSA complaint #11652955, 2025

Fuel/Propulsion System 8

“My transmission started losing power on acceleration, hard jerk/bang when shifting into gear, transmission slipping, loss of power between shifts”
NHTSA complaint #11671597, 2025

“In June 2024, my 2019 Ford Expedition experienced serious transmission and powertrain problems. Diagnostic testing identified catalyst efficiency codes (P0430), and I was given a repair estimate that included catalytic converter replacement. The vehicle also displayed repeated “Service Engine Soon” and “Powertrain Malfunction/Reduced Power” warnings. Because the vehicle became undrivable and the repair costs were unaffordable, I was forced to release it to auction in June 2024, resulting in a significant financial loss. In April 2025, Ford issued Recall 24E13 acknowledging that PCM programmin…”
NHTSA complaint #11689464, 2024

“Vehicle randomly downshifts into first gear and get stuck in higher gears, allowing no acceleration, causing serious traffic accident”
NHTSA complaint #11613848, 2024

Service Brakes 6 2 crash 2 injury

“The contact called on behalf of a 2019 Ford Expedition. The contact stated that while he was driving his 2017 Kia Rio at 10-20 MPH, and approaching a red traffic light, the 2019 Ford Expedition that was driving approximately 60 MPH crashed into the rear of the contact's vehicle. The contact sustained neck and head injuries and was transported to the hospital by ambulance. The contact was informed that the injuries had aggravated the contact's underlying spinal injury. The contact was advised to undergo an emergency surgery. The air bags of the contact's vehicle did not deploy. The contact's ve…”
NHTSA complaint #11697725, 2025 · crash · 2 injury(ies)

“My wife was driving home from work and when she went to stop at an intersection, the brakes failed to engage. She stated she pushed the brake to the floor and the car would not stop. We were on the phone when this occurred. She suddenly said she got into an accident as her car would not stop. She also stated that in the morning, the car would not stop as she was backing into her parking spot in the parking garage at work. Significant front end damage to my wife's vehicle causing almost $13k in damages including a bent frame. She was not going fast as she was approaching a major street fr…”
NHTSA complaint #11561065, 2023 · crash

“I took the car for a recall due OBD issues and reprogramming shortly after that 3 days after it was at redrock ford in Williston North Dakota is giving me Emergency brake malfunction in middle of driving car on cruise control this warning came on with a lightning symbol in red and circle around it disengaging cruise control on its own and also no showing speed cruise control is set for this is the 3rd time I take this car due to recalls they also just did seatbelt tensioners on front driver and passenger sides and is listed again for it and status on it is that no remedy is available due to pa…”
NHTSA complaint #11676361, 2025

Forward Collision Avoidance 5 1 crash

“July 17th on highway going near highway speed of 65-70mph in congested heavier traffic, person merging from on ramp caused abrupt slow to stop and rear ended a F250 truck causing MAJOR front end damage, couldn’t get front doors open, frame bent, vehicle totalled with $22k or more in damages. Seatbelt locked and air bags NEVER deployed. Ford dealership and insurance company very very suprised that given impact, speed, etc airbags never went off. Also emergency braking system did give collision detection warning and then seemed to entirely take over braking as I attempted to brake very hard noth…”
NHTSA complaint #11685530, 2025 · crash

“I was driving and felt a clunk in transmission and lost power and almost got rear ended. The wrench light came on so I pulled over and turned off the vehicle. I restarted and it ran fine but the transmission is dangerous, I don't want that to happen again. The transmission constantly hard shifts. This was at 2am in the morning when I was driving from FL to MD.”
NHTSA complaint #11694925, 2025

“The transmission has delays in shifting up and down causing unpredictable ability to accelerate when entering highways in front of speeding vehicles.The Ford technician confirmed the issue and stated that ultimately, the transmission could fail at anytime. The Ford technician strongly encouraged me to replace the transmission after his the dealership inspected the vehicle and were able to replicate the problem. This was an out of pocket expense. Ford has detailed this failure in Technical Service Bulletin 25-2023 which states Harsh engagement Delayed engagement Harsh shift Delayed shift”
NHTSA complaint #11650310, 2025

Seats 5

“The vehicle was parked when we heard a loud popping noise. I then saw white powder and smelled a horrible smell. Upon inspection the passenger seat side panel had popped open. It seemed like an airbag had deployed. I had a restraint indicator light on at that point. It was taken to a Ford dealership where they told me it couldn’t have been an airbag it was just a faulty seatbelt sensor. Which by the way there was a recall for that exact thing on the 2020 but, not the 2019 so 750$ later.. they’re going to fix it.”
NHTSA complaint #11538544, 2023

“On July 24th 2023, at approximately 2:15pm my wife and I were completely stopped at a red traffic light on 66th St N that crosses Ulmerton Rd in Pinellas County Florida. We were talking and listening to the radio, when all of a sudden, a loud shotgun or explosive sound filled the vehicle. I got hit with something in the chest that felt like a punch or a kick, knocking me out of breath. But my wife only heard the extremely loud noise. I was clutching my chest in pain as I thought I was shot. When the light turned green, I immediately pulled into a Dunkin donuts parking lot, and we exited the…”
NHTSA complaint #11536777, 2023

“VEHICLE WAS BOUGHT NEW FROM A DEALERSHIP MID DECEMBER, DUE TO SECOND SET OF TWINS DUE MID MARCH. ATTEMPTED TO HAVE GRACO 4EVER CHILD CAR SEATS INSTALLED BY SAFE KIDS (ORGANIZATION TO KEEP KIDS SAFE) BUT INSPECTION FAILED DUE TO 3RD ROW SEATING HEADREST ENGINEERING DESIGN MAJOR DEFECT. 3RD ROW ELECTRIC FOLD DOWN SEATS DO NOT ALLOW FOR HEADREST REMOVAL EXCEPT FOR THE MIDDLE SEAT LEAVING EXCESSIVE SPACE BETWEEN SEAT AND BACK OF FORWARD FACING CAR SEAT MAKING IT UNSAFE AS THERE IS NO CONTACT BETWEEN SEAT AND CAR SEAT. CORPORATE FORD WAS CONTACTED BY PHONE 5X REGARDING THIS ISSUE AND THEY ARE UN…”
NHTSA complaint #11316215, 2020

Steering 5

“When you try to accelerate quickly, even when you’re switching lanes on the interstate or just driving down the road, the car will sometimes pop out of gear or something and almost comes to a complete stop causing you to almost get rear ended. I’ve almost been hit several times because the car stops and won’t go.”
NHTSA complaint #11698224, 2025

“The contact owns a 2019 Ford Expedition. The contact stated that while his wife was driving on a neighborhood road at an undisclosed speed, the steering wheel seized. There were no warning lights illuminated. The driver proceeded to pull over, and the vehicle was towed to a local dealer to be diagnosed. The contact was informed that the electronic steering control module was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 58,000.”
NHTSA complaint #11680426, 2025

“Was returning home from a drive on a freeway and noticed that car started shaking violently on right side rear of vehicle, like tires were loose, when I was close to the exit. Upon exiting freeway I noticed that vehicle at 20mph speeds+ (more noticeable at 25mph+) the car began shaking. Car shakes as well throughout braking. I took it to the tire shop to see if it was a tire issue or a balance issue, but the shop informed it wasn't a tire issue but possibly a CV related. Because I'm feeling the vibrations more from one side of vehicle, thinking it could be related to the toe link. Seeing…”
NHTSA complaint #11669945, 2025

Visibility 4

“The contact owns a 2019 Ford Expedition. The contact stated while driving at an undisclosed speed, the front windshield wipers were activated but failed to respond as intended. The contact stated that the wiper arms seized. The vehicle was taken to the dealer, where it was diagnosed that the wiper arm linkage had failed and needed to be replaced. The contact was informed that the parts had been ordered. The contact related the failure to an unknown recall; however, the VIN was not included. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact…”
NHTSA complaint #11662638, 2025

“The contact's daughter owns a 2019 Ford Expedition. The contact stated that while the vehicle was parked, his daughter became aware that the rear window had shattered without impact. The dealer was notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 98,000.”
NHTSA complaint #11629587, 2024

“The contact owns a 2019 Ford Expedition. The contact stated that while driving at an undisclosed speed, there was a loud chattering sound coming from the engine before the vehicle stalled. The vehicle was taken to the local dealer who replaced the cam phasers and the vehicle was repaired. The contact stated that the failure reoccurred. Additionally, the A/C failed to blow cool air due to a condenser failure. During the failure, the windows failed to properly defrost, causing a visibility hazard. The vehicle also experienced hard shifting and a shift fault code message was displayed. The cause…”
NHTSA complaint #11744679, 2021

Back Over Prevention 3

“The contact owns a 2019 Ford Expedition. The contact stated that while reversing, the rear-view camera image was distorted or blank, with the message "Camera Unavailable" displayed. The dealer was notified of the failure and informed the contact that the VIN was not under recall for the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 167,953.”
NHTSA complaint #11726649, 2025

“The rear-view camera does not work 80+% of the time. It usually fails to connect at all and I do not have visibility or access to the rearview camera when backing up (in reverse). This has been ongoing for well over a year now and has been progressively getting worse. Before it would just happen once every 20-30 times or so but now it happens every day I use the vehicle about 80-90% of the time. This has resulted in at least 3 narrow-miss accidents so far as I can't see what directly behind me. On more limited occasions, if the rear camera does show up and connect, it will display the rear…”
NHTSA complaint #11688358, 2023

“The car’s touchscreen and buttons on dash and steering wheel stop working sporadically. You can’t control the volume of the radio, hang up/answer calls, control the air conditioning, GPS is wrong on the map, etc. Sometimes the screen is completely blank and/or unresponsive. It is very dangerous as well when the back up sensors and camera don’t work.”
NHTSA complaint #11511150, 2023

Latches/Locks/Linkages 3 1 injury

“The contact owns a 2019 Ford Expedition. The contact stated that occasionally while her husband drives at various speeds, the vehicle would fail to accelerate as intended when depressing the accelerator pedal. In addition, the contact stated the rear truck door had fallen on her husband's head a few times in the past and would only open halfway. Minor injuries were sustained but medical attention was not sought. No warning light illuminated. On occasion, the contact mentioned that the automatic step on the front passenger side would not lower as intended and would remain up while pressing the…”
NHTSA complaint #11623115, 2022 · 1 injury(ies)

“The contact owns a 2019 Ford Expedition. The contact stated that the rear driver's side door failed to latch when closed, causing the door to fly open. The contact stated that he used a rope to tie the door to another door to keep the door securely closed. The vehicle was taken to the dealer and was inspected. The dealer determined that the door handle assembly needed to be replaced and informed the contact that the VIN was not included in a recall. The vehicle was also taken to an independent mechanic, where the same assessment was made. The vehicle was not repaired. The manufacturer was noti…”
NHTSA complaint #11570785, 2024

“The contact owns a 2019 Ford Expedition. The contact stated that his wife was unable to unlatch the front driver’s side door. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 32,077.”
NHTSA complaint #11504973, 2023

Fuel System 2

“The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25E070000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the transmission was slipping while driving and shifting into gear, and an unknown warning light was flashing. Additionally, the contact stated that while driving at various speeds on uneven pavement or over a minor bump in the roadway, the rear of the vehicle was jumping and the vehic…”
NHTSA complaint #11701638, 2024

“The contact owns a 2019 Ford Expedition. The contact took the vehicle for an oil changed was informed that the high-pressure fuel pump had caused the fuel and oil to mix. The failure was related to NHTSA Campaign Number: 18V392000 (Fuel System, Gasoline) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case regarding the failure. The approximate failure mileage was 83,000.”
NHTSA complaint #11492717, 2022

Visibility/Wiper 2

“Drain Plug in Moon Roof has been repaired 15 times over 4 years for blockage. The blockage is causing the Floorboard of the passenger side vehicle to become soaked, causing a musty, moldy, mildew smell in the car. I don't park under any trees and car is garaged frequently.”
NHTSA complaint #11571960, 2024

“My Expedition Windshield fluid leaks into my front passenger floor rug. Safety issue can’t clean windshield without fluid in the tank as it is leaking into front passenger floor rug.”
NHTSA complaint #11545740, 2023

Wheels 2

“I took the car for a recall due OBD issues and reprogramming shortly after that 3 days after it was at redrock ford in Williston North Dakota is giving me Emergency brake malfunction in middle of driving car on cruise control this warning came on with a lightning symbol in red and circle around it disengaging cruise control on its own and also no showing speed cruise control is set for this is the 3rd time I take this car due to recalls they also just did seatbelt tensioners on front driver and passenger sides and is listed again for it and status on it is that no remedy is available due to pa…”
NHTSA complaint #11676361, 2025

“For months now I have noticed a significant increase in the handling of my car to the point it is erratic and almost hard to drive, I have had my alignment looked at and have also seen that the inside of my rear tires is wearing more than the others as told to me in service reports for my car. A recall was put out for my vehicle which seems to be affected by almost every single recall but it says my car is not affected by this one. Which is The rear suspension toe link fasteners may not have been properly tightened to the frame, possibly allowing separation from the frame and tighten the rear…”
NHTSA complaint #11574463, 2023

Child Seat 1

“The contact owns a Kidsembrace forward facing car seat, Model Number: 3001MIN, Manufactured Date: June 18, 2020. The contact stated that the car seat buckle would not latch. Additionally, when the latch was placed into the buckle the latch failed to fasten securely. The failure occurred while attempting to place the car seat inside the vehicle. The baby was not injured. The purchase date was unknown.”
NHTSA complaint #11430496, 2021

Lane Departure 1

“2019 FORD EXPEDITION. CONSUMER WRITES IN REGARDS TO VEHICLES WITH LANE KEEPING SYSTEM FEATURE. *LD THE CONSUMER STATED THE VEHICLE NEEDS TO BE ADJUSTED, WHILE TOWING, DUE TO OUTSIDE INFLUENCES SUCH AS WIND, BUMPS, AND STEEP HILLS. *JS”
NHTSA complaint #11382701, 2020