2019 Chevrolet Trax Problems & Owner Complaints

Engine 34 1 crash 1 fire

“I was driving on 95 N and out of the clear blue, my car began to smoke. There was no warning lights on the dashboard that indicated that I needed to check the oil or engine, etc. I pulled over, taking the nearest exit to a gas station.As I turned into the gas station, I heard a loud popping sound. My husband and I looked under the hood and discovered the engine was on fire. My husband and gas station attendant helped get rid of the fire by using a fire extinguisher. My mother and stepdaughter were in the car at the time. While the fire was being extinguished, we ran away from the car and calle…”
NHTSA complaint #11475158, 2022 · fire

“CAR WAS BOUGHT BRAND NEW AND HAD A MANUFACTURING DEFECT OF THE AUTOMATIC TRANSMISSION FLUID COOLANT LINES LEAKING, TO THE POINT THAT THE CAR WOULD NOT GO FORWARD OR BACKWARDS, THIS PROBLEM WAS FIXED UNDER WARRANTY, AND ALSO THE CAR WILL SURGE FORWARD AT OPERATING TEMPERATURE, MAKING IT HARD TO STOP AT RED LIGHTS, AND IN PANIC STOPS, LIKE MY SON HAD RECENTLY CAUSING A MINOR PARKING LOT ACCIDENT, WHILE THE CAR WAS MOVING AT A VERY LOW SPEED.”
NHTSA complaint #11301855, 2019 · crash

“I have 36400 miles on my vehicle. It has been to dealer for service as per maintenance manual On Monday the water pump blew. The oil covers blew. They are not even scheduled to be inspected until 60000 Miles I now have a 1800 bill. Service man said these things happen. They don’t make them like they used to. WHAT In 2022 the whole radiator system had to be replaced at 26000 miles Tuesday while taking the car to dealership not knowing what was wrong I broke down on the 405freeway during rush hour. Horrible experience. I told service man to make sure this wouldn’t happen to me driving home. All…”
NHTSA complaint #11749773, 2026

Electrical System 25 1 crash 1 injury

“The contact owns a 2019 Chevrolet Trax. The contact stated that while driving approximately 55 MPH, the check battery light illuminated and the instrument panel lights started flashing before the power steering failed, causing the driver to lose control of the vehicle and drive into a ditch. During the failure, the front seat passenger sustained an injured neck but did not require immediate medical attention. The vehicle was later towed to the home. The cause of the failure was not yet determined. The local dealer was contacted, and a service appointment was scheduled. The manufacturer was not…”
NHTSA complaint #11533699, 2023 · crash · 1 injury(ies)

“The turbocharger gave code P0299 then more extensive look when you try to increase speed the turbo will not boost to allow you to go. 40-45 miles is the highest you can go . Dealership said there we complaints and recalls. The recalls are for 2017 and 2018 chevy trax. 2019 having the same issue..”
NHTSA complaint #11719108, 2026

“The contact owns a 2019 Chevrolet Trax. The contact smelled an abnormal burning odor and became aware that the A/C unit failed to operate past level 4. The vehicle was taken to an independent mechanic, who diagnosed that the connector for the A/C unit had failed and needed to be replaced. The independent mechanic became aware that the wire for the A/C unit was burned, causing the A/C unit to malfunction. The A/C resistor, connector, and A/C blower motor were replaced. The contact stated that the resistor and connector had been burned 3 times and needed to be replaced again. The failure persist…”
NHTSA complaint #11681890, 2025

Unknown Or Other 21 2 fire

“The contact owned a 2019 Chevrolet Trax. The contact stated that the vehicle was parked on the right side of the 2 vehicle garage when it suddenly caught fire after approximately 1 hour of being parked. A popping sound alerted the contact and her spouse to the fire. The garage was unfinished with a gravel floor and no outlets when it caught fire, and there was property damage. No warning lights illuminated. The fire department was called to the scene and was able to extinguish the fire. The fire department had put fire department was unable to determine the cause of the fire. The vehicle was t…”
NHTSA complaint #11661429, 2025 · fire

“I was driving on 95 N and out of the clear blue, my car began to smoke. There was no warning lights on the dashboard that indicated that I needed to check the oil or engine, etc. I pulled over, taking the nearest exit to a gas station.As I turned into the gas station, I heard a loud popping sound. My husband and I looked under the hood and discovered the engine was on fire. My husband and gas station attendant helped get rid of the fire by using a fire extinguisher. My mother and stepdaughter were in the car at the time. While the fire was being extinguished, we ran away from the car and calle…”
NHTSA complaint #11475158, 2022 · fire

“Since purchasing vehicles it looses coolant I replaced the coolant pump due to small crack and thought that may have been the issue but it’s not I have to put coolant in it at least 2 to 4 times a month When check at the dealer they said they could see anything how ever I did my own looking up online and it said that these vehicles have issues with leaking water pump I have had this car hoping and praying no damages come from something that can’t be seen”
NHTSA complaint #11651564, 2025

Suspension 19 2 crash 1 injury

“I WAS TRAVELING IN MY CAR ON THE FREEWAY. TRAFFIC CAME TO A DECELERATION VERY QUICKLY AND SUDDENLY. I WAS ABLE TO SLOW DOWN IN TIME TO AVOID THE CAR IN FRONT OF ME, HOWEVER I WAS STRUCK FROM BEHIND. THE DRIVER BEHIND ME MUST HAVE SWERVED ALSO TO TRY TO AVOID HITTING ME DIRECTLY FROM BEHIND. SHE HIT MY REAR DRIVER SIDE. THIS ACTION CAUSED MY CONTROL ARM, STRUT TOWER, ROTOR, WHEEL AND ALL OTHER ASSOCIATED PARTS TO DETACH FROM THE VEHICLE. THIS ALSO CONSEQUENTIALLY CAUSED THE BRAKE HOSE TO BE RIPPED FROM THE ASSEMBLY RESULTING IN POOR BRAKE PRESSURE. I WAS ABLE TO PULL TO THE SHOULDER WITH HYDRAU…”
NHTSA complaint #11317802, 2020 · crash · 1 injury(ies)

“I LEASED A 2019 CHEVY TRAX IN JAN ON THIS YEAR, HAD ABOUT 8,000 MILES ON IT LAST MONTH WHEN THE LOWER CONTROL ARM FAILED WHILE MY WIFE WAS DRIVING IT. THERE IS RECALL FOR PREVIOUS YEARS BUT NOT MY VEHICLE FOR THE LOWER CONTROL ARM. LONG STORY SHORT, I FILED AN INQUIRY CASE WITH GM TO WHICH THEY SAID THE ACCIDENT CAUSED THE FAILURE. IN MY OPINION, THE FAILURE CAUSED THE ACCIDENT AND THANK GOD SHE WAS JUST ACCELERATING AT 3 OR 4 MPH FROM A STOP LIGHT WHEN THE FAILURE OCCURRED. I AM ATTEMPTING TO GET THIS APPEALED BUT HAVING A HARD TIME, THEY SAID TO GET THE RESULTS OF THEIR INQUIRY I NEEDED TO G…”
NHTSA complaint #11282266, 2019 · crash

“Ball joint on front drivers side apparently broke...vehicle at a dealership now to determine if the weld is bad or what the issue is. I was simply turning into the driveway when the car came to a sudden stop due to wheel rotating 80*. Tow truck driver stated he had seen this happen with this exact yr and model of Trax. He mentioned a man had his vehicle 1 week and this very same issue had occurred. I did find recalls concerning this make and model however my vehicle did not apply...i would very much like this issue to be investigated to be sure the recall does not need to be amended for additi…”
NHTSA complaint #11496413, 2022

Steering 15 1 crash 1 injury

“The contact owns a 2019 Chevrolet Trax. The contact stated that while driving approximately 55 MPH, the check battery light illuminated and the instrument panel lights started flashing before the power steering failed, causing the driver to lose control of the vehicle and drive into a ditch. During the failure, the front seat passenger sustained an injured neck but did not require immediate medical attention. The vehicle was later towed to the home. The cause of the failure was not yet determined. The local dealer was contacted, and a service appointment was scheduled. The manufacturer was not…”
NHTSA complaint #11533699, 2023 · crash · 1 injury(ies)

“While driving the car the start loosing power and attempts to shut down, other time the steering wheel locks up up and im unable to turn steering wheel. The check engine light comes on and turns off. The dealer/ Car repair shop has been unable to reproduce issue and unable tell me what this issue is. No accident has resulted from this as of yet. But car has some kind of malfuctioning issue.”
NHTSA complaint #11737520, 2025

“Turbo Charger/Super charger is not following sufficient air. The vehicle does not excelerate, and slowed down in the middle of traffic. I had to turn the car off for 15 minuetes. Before i could drive home. Check engine light continues to disappear and reappear for the last 60 days. Diagnostic code P0299. GMC will not cover the cost under special coverage, known issues with 2017-2018 which GMC has special coverage.”
NHTSA complaint #11659757, 2025

Service Brakes 14 4 crash 4 injury

“TL* THE CONTACT OWNS A 2019 CHEVROLET TRAX. THE CONTACT STATED THAT WHILE TRAVELING AT AN UNKNOWN HIGH RATE OF SPEED, THE BRAKES FAILED TO OPERATE AS NEEDED WITHOUT WARNING. THE CONTACT CRASHED INTO ANOTHER VEHICLE DUE TO COMPLETE BRAKE FAILURE. THE AIR BAGS DEPLOYED UPON IMPACT. THE CONTACT SUSTAINED INJURIES TO HER RIGHT HAND AND HER SON SUFFERED A SEVERE HEADACHE AND BRUISED LEG. THE CONTACT NOR HER SON SOUGHT MEDICAL ATTENTION. THE CONTACT STATED INHALED ON KNOWN FUMES OR SMOKE. THE OTHER DRIVER DID NOT SUSTAIN ANY INJURIES. THE CONTACT WAS UNSURE IF A POLICE REPORT WAS FILED. THE CONTACT'…”
NHTSA complaint #11317883, 2020 · crash · 2 injury(ies)

“I WAS TRAVELING IN MY CAR ON THE FREEWAY. TRAFFIC CAME TO A DECELERATION VERY QUICKLY AND SUDDENLY. I WAS ABLE TO SLOW DOWN IN TIME TO AVOID THE CAR IN FRONT OF ME, HOWEVER I WAS STRUCK FROM BEHIND. THE DRIVER BEHIND ME MUST HAVE SWERVED ALSO TO TRY TO AVOID HITTING ME DIRECTLY FROM BEHIND. SHE HIT MY REAR DRIVER SIDE. THIS ACTION CAUSED MY CONTROL ARM, STRUT TOWER, ROTOR, WHEEL AND ALL OTHER ASSOCIATED PARTS TO DETACH FROM THE VEHICLE. THIS ALSO CONSEQUENTIALLY CAUSED THE BRAKE HOSE TO BE RIPPED FROM THE ASSEMBLY RESULTING IN POOR BRAKE PRESSURE. I WAS ABLE TO PULL TO THE SHOULDER WITH HYDRAU…”
NHTSA complaint #11317802, 2020 · crash · 1 injury(ies)

“The contact owns a 2019 Chevrolet Trax. The contact stated that while driving at 65 MPH, the vehicle unexpectedly came to a complete stop and lost motive power, causing the contact to suffer whiplash. The "Service StabiliTrak" and "ABS Service Soon" warning messages were displayed. The vehicle was towed to the dealer, but the dealer could not duplicate the failure. The failure recurred and the vehicle was taken back to the dealer. The dealer diagnosed the vehicle with brake booster failure. The dealer replaced the brake booster. The manufacturer was made aware of the failure but provided no as…”
NHTSA complaint #11451896, 2021 · 1 injury(ies)

Power Train 10 1 fire

“I was driving on 95 N and out of the clear blue, my car began to smoke. There was no warning lights on the dashboard that indicated that I needed to check the oil or engine, etc. I pulled over, taking the nearest exit to a gas station.As I turned into the gas station, I heard a loud popping sound. My husband and I looked under the hood and discovered the engine was on fire. My husband and gas station attendant helped get rid of the fire by using a fire extinguisher. My mother and stepdaughter were in the car at the time. While the fire was being extinguished, we ran away from the car and calle…”
NHTSA complaint #11475158, 2022 · fire

“While driving the car the start loosing power and attempts to shut down, other time the steering wheel locks up up and im unable to turn steering wheel. The check engine light comes on and turns off. The dealer/ Car repair shop has been unable to reproduce issue and unable tell me what this issue is. No accident has resulted from this as of yet. But car has some kind of malfuctioning issue.”
NHTSA complaint #11737520, 2025

“The contact owns a 2019 Chevrolet Trax. The contact stated that while his wife was making a left turn, the rear wheels locked up. The contact stated that his wife shifted into reverse(R) and attempted to turn and was able to execute the turn the second time. The contact stated that there were no warning light illuminated. The vehicle was taken to the residence. The vehicle was then taken to a dealer where it was diagnosed and determined that the rear differential had rusted out and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mi…”
NHTSA complaint #11705632, 2025

Fuel/Propulsion System 8

“The turbocharger gave code P0299 then more extensive look when you try to increase speed the turbo will not boost to allow you to go. 40-45 miles is the highest you can go . Dealership said there we complaints and recalls. The recalls are for 2017 and 2018 chevy trax. 2019 having the same issue..”
NHTSA complaint #11719108, 2026

“Turbo Charger/Super charger is not following sufficient air. The vehicle does not excelerate, and slowed down in the middle of traffic. I had to turn the car off for 15 minuetes. Before i could drive home. Check engine light continues to disappear and reappear for the last 60 days. Diagnostic code P0299. GMC will not cover the cost under special coverage, known issues with 2017-2018 which GMC has special coverage.”
NHTSA complaint #11659757, 2025

“I turned on the vehicle and the check engine light came on *NOT BLINKING* for the first time. The traction control light also came on after a few minutes of driving. About a minute later, the vehicle began to slow from 40 to a near-complete stop in the middle of a busy road. No blinking lights or alerts. I pulled the vehicle into a parking lot and parked. The vehicle began shaking slightly. I turned off the vehicle for about 15 minutes or so and was able to drive back home with the check engine light still on. I called to have the vehicle towed to a dealership.”
NHTSA complaint #11640364, 2025

Vehicle Speed Control 8

“Truck has code P0299. Turbo underboost. Reduced acceleration, lack of power, and a check engine light.”
NHTSA complaint #11642630, 2025

“I turned on the vehicle and the check engine light came on *NOT BLINKING* for the first time. The traction control light also came on after a few minutes of driving. About a minute later, the vehicle began to slow from 40 to a near-complete stop in the middle of a busy road. No blinking lights or alerts. I pulled the vehicle into a parking lot and parked. The vehicle began shaking slightly. I turned off the vehicle for about 15 minutes or so and was able to drive back home with the check engine light still on. I called to have the vehicle towed to a dealership.”
NHTSA complaint #11640364, 2025

“My car’s engine started to get loud one day and would run roughly as I drive. I got it check and the service center couldn’t find the issue as the car was good on all its fluids and there weren’t any leaks anywhere. Then some days passed and my vehicle started to slow down drastically on a highway (speed limit of 65) and my car would struggle to accelerate and so I was forced to switch from the middle lanes on the left to the lane all the way in the right, it was very difficult to do so as cars were passing me at high speeds. My car was struggling to accelerate and the engine started running r…”
NHTSA complaint #11620742, 2024

Wheels 8

“Ball joint on front drivers side apparently broke...vehicle at a dealership now to determine if the weld is bad or what the issue is. I was simply turning into the driveway when the car came to a sudden stop due to wheel rotating 80*. Tow truck driver stated he had seen this happen with this exact yr and model of Trax. He mentioned a man had his vehicle 1 week and this very same issue had occurred. I did find recalls concerning this make and model however my vehicle did not apply...i would very much like this issue to be investigated to be sure the recall does not need to be amended for additi…”
NHTSA complaint #11496413, 2022

“2weeks after purchasing this car with aprox. 350 miles on the car the tires were bald . The dealer replaced the tires and said they saw no reason for this to have happened. Now with about 26,000 miles on the car I am being told the tires are bad again and I need to replace them. I am not understanding why the tires are wearing so quickly.”
NHTSA complaint #11450477, 2022

“I HAVE LESS THAN 24;000 MILES AND MY FRONT DRIVER SIDE TIRE IS ALMOST BARE AND PASSENGER FRONT IS NOT MUCH BETTER. I WENT TO SEE ABOUT WARRANTY AND YOU ONLY WARRANTY IT FOR 7500 MILES NOW THE TIRES THAT ARE ON IT ARE DISCONTINUED AND CAN'T GET NOW WHAT'S!? CAN'T AFFORD 4 NEW TIRES. I THINK CHEVY SHOULD HELP ME WITH REPLACING MY TIRES ON MY WONDERFUL TEAS. PLEASE HELP GET THIS GOING. THE TIRES ARE NOT SAFE TO REALLY DRIVE AND BE ON THE ROAD. I BOUGHT A NEW CAR SO I WOULD BE SAFE.”
NHTSA complaint #11396382, 2021

Structure 6

“Water has been pooling in the wheel well under trunk of my car undetected due to the covering overlap. Water has been leaking due to the rain from outside in. My back seats were wet, my spare tire was flooded, and a smell has began to set in my car. My cars speed has been slower to increase which can put my response time to dangerous situations slower. I have an appointment on the 10th of January to have my car looked at and I have began a claim with Chevrolet. No warning signs were made present. I had cleaned out a few gallons of water from my trunk last night and again this morning my car wa…”
NHTSA complaint #11561210, 2023

“Numerous problems with engine overheating light coming on, leaking coolant, going up hill, car hesitate, car shakes at times.”
NHTSA complaint #11531703, 2023

“MY CAR SMELLS LIKE A STRONG FUME THAT IS WANTING TO KNOCK ME OUT. I PHARMACY SOMETHING IN THE CAR THAT WAS WRAPPED IN FOIL AND THE FOIL STARTED CRACKLING. SINCE THEN IT LOOKS LIKE MY CAR IS PULLING APART, AND THE SUSPENSIONS SHOCKS HAVE GONE OUT. WHEN MAKING TURN IT COMES OFF AS IF THE CAR IS GOING TO BUCKLE UNDER ME.”
NHTSA complaint #11404745, 2021

Air Bags 4 3 crash 2 injury

“The contact owned a 2019 Chevrolet Trax. The contact stated that while driving at approximately 35 MPH when another vehicle was making a right-hand turn crashed into the vehicle's front end and side of the passenger's side front panel. The steering wheel air bag failed to deploy. The contact received a concussion and burns to the left arm. Medical attention was needed. The contact was unsure if the occupants in the other vehicle received any injuries. The vehicle was towed and deemed totaled. The other vehicles received damage to the body of the vehicle as well. A police report was filed. The…”
NHTSA complaint #11631588, 2024 · crash · 1 injury(ies)

“I WAS DRIVING SPEED LIMIT, CAR IN FRONT OF ME STOPPED WITHOUT ENOUGH NOTICE AND I HIT THE VEHICLE IN FRONT OF ME. DRIVER'S AIRBAG DEPLOYED WITH A LOUD POP AND A CLOUD OF SMOKE POURED OUT FROM THE AIRBAG. MY LEFT FOREARM WAS BURNING AND WHEN I LOOKED AT MY ARM I WATCHED MY SKIN BLISTER WHILE THE SKIN PEELED AWAY. 2ND DEGREE BURN WAS TREATED AT LOCAL URGENT CARE. THE CAR I WAS DRIVING IS A COMPANY VEHICLE OWNED BY MY EMPLOYER.”
NHTSA complaint #11338622, 2020 · crash · 1 injury(ies)

“I was in an accident and the seatbelt pretensioners activated but my airbags did not deploy. When i got my vehicle inspected the shop noticed my airbag system needed to be replaced saying the airbag diagnostic module, right & left front air bag impact sensors needed to be replaced. The impact of my vehicle was very minor and could not have damaged the airbag diagnostic module internally. I do believe this was a preexisting issue and it has just now been noticed when my car had to be thoroughly inspected.”
NHTSA complaint #11719781, 2026 · crash

Engine And Engine Cooling 4 1 injury

“The contact owns a 2019 Chevrolet Trax. The contact stated that while his wife was driving at an undisclosed speed, she heard an abnormal sound coming from the hood of the vehicle. The contact’s wife veered off the road to inspect underneath the hood of the vehicle when the radiator cap popped open and burned the contact’s wife. The vehicle was taken to the dealer where it was diagnosed, and it was determined that the cooling fan had malfunctioned. Additionally, the electrical circuits failed and needed to be replaced. The vehicle remained at the dealer where it was being repaired. The manufac…”
NHTSA complaint #11533611, 2023 · 1 injury(ies)

“The contact owns a 2019 Chevrolet Trax. The contact stated while driving 75 MPH, the vehicle lost motive power and decelerated dramatically. The check engine warning light was illuminated. The vehicle was steered to the side of the road and inspected. The vehicle was then taken to the residence. The vehicle was taken to a dealer where it was diagnosed that the turbo had failed. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 46,000.”
NHTSA complaint #11590109, 2024

“The contact owns a 2019 Chevrolet Trax. The contact stated while driving approximately 65 MPH, the check engine and engine power reduced warning lights illuminated, and the vehicle lost motive power. The contact stated pulled off the roadway and stopped the vehicle. The contact turned off the vehicle and on several occasions the vehicle regained normal functionality. The contact stated that the failure occurred in cold weather and the failure occurred at various speeds. The contact stated that the failure was intermittent but had become a recurring failure. The contact had taken the vehicle to…”
NHTSA complaint #11559794, 2022

Equipment 3

“The contact owns a 2019 Chevrolet Trax. The contact stated that the infotainment screen displayed a blank image while in operation. Due to the failure, the contact the speedometer and other safety features were inoperable while operating the vehicle. The contact also stated that the interior lights flickered on and off while driving. The vehicle was taken to a dealer where a diagnostic test was performed, and the contact was informed that an unknown part on the instrument panel needed to be replaced. The contact was made aware of an unknown recall for similar vehicles; however, the vehicle was…”
NHTSA complaint #11598595, 2024

“The digital information center goes off and on randomly. This has been reported in forums but no resolution”
NHTSA complaint #11470777, 2022

“I was driving and all of a sudden my touch screen went black and i couldn't turn my stereo down or off. I even pulled over, shut the car off and opened the door to cut the power and it still would not go off. It was very distracting while driving because i didn't know what was wrong. I was panicking that it may be an electrical issue and was afraid my car would catch fire. It has gone out on me once in awhile for a few seconds since 2020 but i didn't think much of it. The backup camera still worked and the reception would cut out in dead spots but i could do absolutely nothing with the vo…”
NHTSA complaint #11470118, 2022

Electronic Stability Control (Esc) 2

“BEEN AT SHOP 4 TIMES FOR STEERING PROBLEM. CAN'T KEEP CAR DRIVING STRAIGHT”
NHTSA complaint #11258573, 2019

“BOUGHT CAR ON 7-26-2019. CAR DRIFTING OFF THE ROAD TO THE RIGHT BACK DOORS DON'T SHUT FLUSH WATER LEAKS .CAR IN SHOP 7-27-2019. NO FIX PROBLEM STILL THE SAME. BACK IN SHOP 8-5-2019 TO 8-8-2019. NO IMPROVEMENT . TOOK CAR TO ANOTHER DEALERSHIP ON 9-5-2019 TO 9-12-2019.FOUND DOOR MOLDING BAD REPLACED THEM . DOORS STILL NOT FLUSH. CAR IS STILL PULLING OFF THE ROAD TO THE RIGHT. GOING BACK IN SHOP ON 9-23-2019 FOR SAME PROBLEM WATER LEAKS HAPPEN WHILE SITTING STILL PULLING HAPPENS ALL THE TIME NO IMPROVEMENT”
NHTSA complaint #11257072, 2019

Seats 2

“Water has been pooling in the wheel well under trunk of my car undetected due to the covering overlap. Water has been leaking due to the rain from outside in. My back seats were wet, my spare tire was flooded, and a smell has began to set in my car. My cars speed has been slower to increase which can put my response time to dangerous situations slower. I have an appointment on the 10th of January to have my car looked at and I have began a claim with Chevrolet. No warning signs were made present. I had cleaned out a few gallons of water from my trunk last night and again this morning my car wa…”
NHTSA complaint #11561210, 2023

“I PURCHASED A NEW 2019 CHEVY TRAX AFTER TRADING IN MY 2016 TRAX. I HAD BEEN DRIVING IT FOR ABOUT TWO WEEKS WHEN MY RADIO, TURN SIGNAL, PHONE CALLS AND ONSTAR (NOT SURE ABOUT BACK UP CAMERA) WAS AFFECTED BY SOME GLITCH. THE SOUND WENT AWAY FROM MY TURN SIGNAL, ALL THE RADIO CHANNELS, NO SOUND BUT COULD RECEIVE PHONE CALLS AND TRIED TO CALL ONSTAR PER SALES REP TO DO A DIAGNOSIS BUT THE CALL COULD NOT BE HEARD. THE ONSTAR CALL COULD NOT BE DISCONNECTED. THE EVENTUAL FIX TO THIS WAS I TOOK IT TO THE DEALERSHIP AND THE SALES REP DID A FACTORY RESET IN THE SETTINGS. THIS BROUGHT IT BACK. I HAD A SI…”
NHTSA complaint #11195658, 2019

Tires 2

“The contact rented a 2019 Chevrolet Trax equipped with Uniroyal Tires, Tire Line: Tiger Paw, Tire Size: 205/70/R16, DOT Number: (N/A). The contact stated that while driving at approximately 70 MPH, the vehicle started shuddering. The contact pulled off the roadway. Upon inspecting the vehicle, the contact noticed that 9 -inches of tread had detached from the front passenger’s side tire. The vehicle was towed to Hertz Rental where the contact was provided another vehicle. The contact was unsure if the dealer or manufacturer was notified of the failure. The approximate failure mileage was 58,800…”
NHTSA complaint #11520324, 2023

“The contact owns a 2019 Chevrolet Trax. The contact stated that the front and rear passenger’s side tires continued to experience loss of air pressure. After replacing the tires, the failure continued to occur. The cause of the failure was not determined. The local dealer and manufacturer were not contacted. The failure mileage was 39,000.”
NHTSA complaint #11435502, 2019

Visibility 2

“The contact owns a 2019 Chevrolet Trax. The contact smelled an abnormal burning odor and became aware that the A/C unit failed to operate past level 4. The vehicle was taken to an independent mechanic, who diagnosed that the connector for the A/C unit had failed and needed to be replaced. The independent mechanic became aware that the wire for the A/C unit was burned, causing the A/C unit to malfunction. The A/C resistor, connector, and A/C blower motor were replaced. The contact stated that the resistor and connector had been burned 3 times and needed to be replaced again. The failure persist…”
NHTSA complaint #11681890, 2025

“TL* THE CONTACT OWNS A 2019 CHEVROLET TRAX. WHILE DRIVING 20 MPH, THE WINDOWS FAILED TO DEFROST WHEN THE DEFOGGER BUTTON WAS PRESSED. THE VEHICLE WAS TAKEN TO MIKE ANDERSON CHEVROLET OF CHICAGO (LOCATED AT 5333 W IRVING PARK RD, CHICAGO, IL 60641, (773) 465-2000) WHERE IT WAS REPAIRED TWICE FOR UNKNOWN PARTS ON THE HEATER, BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 200,000.”
NHTSA complaint #11220668, 2019

Visibility/Wiper 2

“CAR WAS PARKED, IDLING, AND SUDDENLY THE DRIVERS SIDE WINDOW SHATTERED INTO MANY PIECES. SOME DROPPING INTO DOOR BUT MOSTLY WINDOW STAYED INTACT.”
NHTSA complaint #11206462, 2019

“A THICK FILM APPEARS ON THE WINDSHIELD THROUGHOUT THE CAR AS IF SOMEONE WAS SMOKING CIGARETTES OR SOME TYPE OF SUBSTANCE. THIS FILM SHOWS UP ON THE CAR WINDOWS EVERY 3 DAYS IF YOU DON'T WASH THE WINDOWS IT GETS THICKER. WE HAVE TAKEN THE VEHICLE BACK SEVERAL TIMES AND THEY CAN'T SEEM TO FIND THE CAUSE. ALSO IF YOU DRIVE FOR MORE THAN AN HOUR YOUR EYES WILL START TO BURN AND IT WILL MAKE YOU FEEL SLEEPY. THIS IS NOT SAFE. THE DEALER JUST KEEP WASHING THE WINDOWS. SOMETHING NEEDS TO BE DONE.”
NHTSA complaint #11181604, 2018

Seat Belts 1

“TL* THE CONTACT OWNS A 2019 CHEVROLET TRAX. THE CONTACT STATED THAT THE PIN IN THE FRONT PASSENGER'S SEAT BELT FRACTURED AND WAS UNABLE TO SECURE AN OCCUPANT WHILE SEATED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT CALLED CAMP CHEVROLET CADILLAC (101 E MONTGOMERY AVE, SPOKANE, WA 99207, (509) 456-7890) HOWEVER, THE VEHICLE WAS NOT YET DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,389. THE VIN WAS NOT AVAILABLE.”
NHTSA complaint #11414926, 2021