2019 Cadillac Escalade Problems & Owner Complaints

Engine 17

“All of a sudden the car just died while driving it on the road at speed. There was no warning or indication of an issue. It just shook and then died. It would not restart. This is an egregious safety issue and should not happen on a vehicle with only this many miles. We could have been killed if we were on a highway. A quick google search shows this is a KNOWN issue. The mechanic said this is a know issue with this engine - Please get a recall out for 2019 before someone dies!!!!”
NHTSA complaint #11754001, 2026

“The AFM lifters on 1,7,4,6 cylinders go out with no warning causing shuttering and misfires. Scary! This is the second Escalade with the problem and the 2019 engine has occurred twice in 6 months. I have inserted a lockout device to prevent the vehicle from going into 4 cylinder mode since the last episode (6 months ago) and it still failed another AFM lifter. GM said they will fix the 3rd one under warranty but no guarantees it won't fail again. Who knows where I might be? I am without a vehicle for 2 to 3 weeks at a time. GM will not remove the system and replace the cam and lifters (even if…”
NHTSA complaint #11745683, 2026

“MY VEHICLE LOST POWER SUDDENLY I ALMOST GOT HIT FROM BEHIND LUCKILY I WAS ABLE TO AVOID A ACCIDENT TOWED TO MECANIC TOLD ME COMMON ISSUE WITH THIS ENGINE MY ENGINE NEEDS REPLACMENT”
NHTSA complaint #11734768, 2026

Suspension 3 1 injury

“My wife and I purchased this vehicle in 2023 with 33,xxx miles on it and since we’ve had it, the vehicle has locked itself with the key fob inside 3 different times, we’re going on the third suspension replacement with normal driving that is ruining alignment and tires, we’ve had multiple issues with the computer system resetting itself and not acting appropriately, key fob not working, seat heaters in the back turning themselves on, and glove box randomly opening. Yesterday, my wife tried to start the car and everything on the dash just started flashing, the vehicle attempted to turn over and…”
NHTSA complaint #11687917, 2025 · 1 injury(ies)

“When I am driving the car shutters a lot especially during acceleration. When I stop no shutters but when I begin to go shutters. I have been to the Pepboys where I get my car fixed all the time and they can’t find the problem. I spent lots of money on the suspension system already and still the same shutters. Will Gm find and fix the defect or they can just give me a brand new car.”
NHTSA complaint #11615733, 2024

“This vehicle was sold to me with severe frame damage, which was not reported on the carfax, and was not reported at the dealership. If you turn the steering wheel to the right, you will hear a scraping noise under the right front tire, as the suspension is off because of the frame damage caused from an accident with the previous owner. I returned the car for a refund, however the car is being sold again at a different dealership and there is no reports of any frame damage.”
NHTSA complaint #11553368, 2023

Unknown Or Other 2 1 injury

“My wife and I purchased this vehicle in 2023 with 33,xxx miles on it and since we’ve had it, the vehicle has locked itself with the key fob inside 3 different times, we’re going on the third suspension replacement with normal driving that is ruining alignment and tires, we’ve had multiple issues with the computer system resetting itself and not acting appropriately, key fob not working, seat heaters in the back turning themselves on, and glove box randomly opening. Yesterday, my wife tried to start the car and everything on the dash just started flashing, the vehicle attempted to turn over and…”
NHTSA complaint #11687917, 2025 · 1 injury(ies)

“When I am driving the car shutters a lot especially during acceleration. When I stop no shutters but when I begin to go shutters. I have been to the Pepboys where I get my car fixed all the time and they can’t find the problem. I spent lots of money on the suspension system already and still the same shutters. Will Gm find and fix the defect or they can just give me a brand new car.”
NHTSA complaint #11615733, 2024

Carry Handle 1 1 crash

“The car seat was in the locked rear facing position without it in use (thankfully) and I got rear ended on the freeway and the car seat became detached from the base that was anchored to my car. The car seat ended on the floor between my two middle seats.”
NHTSA complaint #11573791, 2024 · crash

Electrical System 1 1 injury

“My wife and I purchased this vehicle in 2023 with 33,xxx miles on it and since we’ve had it, the vehicle has locked itself with the key fob inside 3 different times, we’re going on the third suspension replacement with normal driving that is ruining alignment and tires, we’ve had multiple issues with the computer system resetting itself and not acting appropriately, key fob not working, seat heaters in the back turning themselves on, and glove box randomly opening. Yesterday, my wife tried to start the car and everything on the dash just started flashing, the vehicle attempted to turn over and…”
NHTSA complaint #11687917, 2025 · 1 injury(ies)

Exterior Lighting 1

“THIS COMPLAINT APPLIES TO THE 2017-2019 CADILLAC ESCALADE. THE HEADLIGHTS ON THESE VEHICLES ARE BLINDINGLY BRIGHT -- ENOUGH TO BE A SAFETY HAZARD. THEY ARE WAY TOO BRIGHT IF THEY SHINE DIRECTLY IN YOUR EYES OR SIDE MIRROR WHILE DRIVING A CAR. THEY ARE AN UNUSUAL DESIGN, WITH VERTICALLY STACKED POINTS OF TINY INDIVIDUAL LIGHTS, WHICH I BELIEVE CAUSES THIS PROBLEM. I RECENTLY READ THAT PEDESTRIAN FATALITIES HAVE SIGNIFICANTLY INCREASED LATELY, PARTICULARLY AT NIGHT. I BELIEVE THIS IS DUE TO THE INCREASINGLY BRIGHT SUV HEADLIGHTS, PARTICULARLY ON LUXURY SUV'S. THE ESCALADE IS THE WORST, DUE…”
NHTSA complaint #11235177, 2019

Power Train 1

“I am filing a safety complaint regarding my Cadillac Escalade due to a transmission/valve body failure occurring at approximately 77,100 miles. The vehicle began experiencing transmission-related issues including harsh shifting, hesitation, abnormal operation, and unsafe drivability concerns. The vehicle was diagnosed by the repair facility as requiring a transmission valve body replacement. I was then informed that the required valve body is currently on national backorder with General Motors, and my vehicle has now been out of service for over two months with no estimated repair completion…”
NHTSA complaint #11737067, 2026

Seats 1

“CAR PURCHASED FEBRUARY 2019 BRAND NEW. WHEN SEAT COOLING, THE BACK OF THE DRIVER AND PASSENGER SEATS HEAT UP IN ALL COOLING MODES FROM HIGH TO LOW. RETURN VENTS ON BACK SIDE OF DRIVER/PASSENGER SEATS BLOW OUT VERY HOT AIR PROVIDING SAFETY CONCERN IF TOUCHED BY PASSENGER. INFRARED THERM. PERSONALLY PURCHASED AND RECORDED A LOG OF SEAT TEMPS FOR OVER A MONTH. RETURN VENTS ON BACK OF BOTH SEATS REACHED A MAXIMUM OF 132FON DRIVERS SIDE AND 129F ON PASSENGER. ON AVERAGE, INFRARED THERM. SHOWED DRIVER/ PASSENGER BACK OF SEATS MEASURING AVG 92-96 DEGREES F. ON OCASSION COOLING SEATS WORK WITH NO I…”
NHTSA complaint #11258340, 2019

Structure 1

“This vehicle was sold to me with severe frame damage, which was not reported on the carfax, and was not reported at the dealership. If you turn the steering wheel to the right, you will hear a scraping noise under the right front tire, as the suspension is off because of the frame damage caused from an accident with the previous owner. I returned the car for a refund, however the car is being sold again at a different dealership and there is no reports of any frame damage.”
NHTSA complaint #11553368, 2023

Visibility 1

“The contact owns a 2019 Cadillac Escalade. The contact stated while driving at an undisclosed speed, the contact became aware that due to the placement and size of the sideview mirrors, there was a blind spot. The contact stated that the blind spots were large enough to severely reduce sideview visibility. The vehicle was taken to the dealer, who declined to assist. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 41,000.”
NHTSA complaint #11538726, 2023