2019 BMW X5 Problems & Owner Complaints

Electrical System 69 1 crash 1 fire

“The contact owns a 2019 BMW X5. The contact stated that when attempting to start the vehicle, it failed to start and a burning odor was present. The starter had begun smoking. The smoke had settled itself. The fire department was not at the scene. No police report was filed. There were no injuries reported. The vehicle had been towed to the dealer where it was diagnosed that the starter failed causing the starter to catch fire internally and needed to be replaced. The starter was replaced. After having the vehicle repaired the contact did some research and discovered that the failure was relat…”
NHTSA complaint #11609037, 2024 · fire

“I was turning left on a residential street when the steering wheel locked, the brakes would not work to stop the car from going straight and the engine would not turn off when I attempted to stop the engine once realizing that everything was failing. The electrical panel went black and I collided with a residential home. Airbags deployed, EMS, fire and Police were called to the scene and the Tow truck driver noted that all systems had failed and the car basically shut off all functionality. They had to manually push the vehicle onto the flatbed tow truck. I am concerned as this issue was…”
NHTSA complaint #11522665, 2023 · crash

“I always service and baby my vehicle. Had recently got starter recall & fresh oil change done 2 months at my local BMW Atlantic City NJ dealership. On June 27th, as I was driving the vehicle normally a message popped on the dash stating engine oil is at a minimum level, add 1 liter of engine oil, refill oil immediately. So I went to my earliest autozone bought quart of mobile 1 oil and refilled it. After that the warning message went away and came felt fine. Unfortunately the next day same message popped up, so drove over to BMW service to get diagnosed. Due to the computer system in the vehic…”
NHTSA complaint #11748220, 2026

Engine 49 2 crash

“MY BRAND NEW BMW X 5 COULD NOT BE STOPPED ON THE TRAFFICS TIME IN AM THIS HAPPENED TWO TIMES BMW DOESN'T WANT TO HELP ME THIS CAR NOT SAFE AND DANGEROUS TO DRIVE MAKES A LOTS OF MOUNDED FROM THE ENGINE AND CANNOT STOP THE CAR”
NHTSA complaint #11406855, 2021 · crash

“I WAS DRIVING ON 10 FREEWAY WEST 750 AM ON 2/23 THERE WAS TRAFFICS EVERYBODY WAS BEHAVING I WAS KEEPING DISTANCE OF AT LEAST 2-3 CAR DISTANCE ALL OF SUDDEN MY CAR ACCELERATED MAKING A LOUD NOISE FROM THE HOOD MY FOOT WAS ON THE BRAKES BUT I COULD NOT STOP THE CAR I HIT FROM CAR MY FOOT WAS ALTHE WAY ON THE BRAKES I LET IT GO AFTER THE IMPACT BMW DOESN'T NOT WANT TO TAKE RESPONSIBILITY I HAVE A POLICE REPORT FROM ME AND FROM DRIVER THAT WE HAD A GOOD DISTANCE BETWEEN TWO CARS IT WAS AT THE BALDWIN PARK CITY ON 10 FREEWAY”
NHTSA complaint #11404457, 2021 · crash

“The oil pump failed on my X5. The factory installed oil pump has a plastic housing that cracks and leads to oil pump failure. BMW replaced the part with a newer model that has a metal housing.”
NHTSA complaint #11752535, 2026

Unknown Or Other 26

“Around June 10th, I was on vacation when I noticed my AC was not very cold in this vehicle, which I had purchased used about a month earlier. I took it to get recharged while on my vacation, and it blew nice and cold until a few days ago. After doing a little digging, it appears that the 2019 and 2020 model year of the BMW X5 G05 have an evaporator core made of aluminum, and the refrigerant used (R1234yf) is known to be corrosive to aluminum, causing leaks in the core. While this is widely talked about in online forums amongst those who have experienced this issue, it appears no safety re…”
NHTSA complaint #11754260, 2026

“The starter on my BMW failed, and it overheated and damaged my alternator to the point that I needed to replace it. The dealer and independent service center confirmed that this was the cause, but BMW is refusing to reimburse the cost of the alternator replacement. I was at the exit of a highway and could not even put the car in neutral, so my safety was significantly at risk.”
NHTSA complaint #11730444, 2026

“The evaporator for the air conditioning failed. BMW used an aluminum evaporator with yf coolant. Those combined cause the coolant to eat away the evaporator. Once the yf comes in contact to the air it turns toxic. This shouldn't fail at 82,000 miles.”
NHTSA complaint #11739341, 2025

Steering 18

“Transfer case on 2019 X5,yes available for inspection upon request. At stop position making right turn or left turn the vehicle jutters,also in reverse. Yes - confirmed by the bmw service center who tried to charge for diagnostic fee. Manufacturer knows of issue on 2019 X5 models. Video of these transfer case issues all over online in videos. Issue started about 6 - 9 months ago.”
NHTSA complaint #11705716, 2025

“While driving in the city, I came across a red light. When the light turned green, my car's engine shut off and the power steering turned off (unable to turn). The screen remained on but I could not start the car. This has only happened in the city when I am driving at a speed of up to 15 miles/hr. under comfort mode with the auto/stop feature on. This happened about 5 times on different dates where my car shut off but the screen was on. My car shut down in the middle of traffic, causing more traffic and an unsafe situation. Since then, I have turned off the auto/stop feature and have no…”
NHTSA complaint #11661202, 2025

“The contact owns a 2019 BMW X5. The contact stated while driving at an undisclosed speed, the horn and turn signals were inoperable. Additionally, the windshield wipers remained on constantly and failed to deactivate. The vehicle was taken to the dealer, where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. The VIN was unavailable.”
NHTSA complaint #11528912, 2023

Power Train 17 2 crash

“MY BRAND NEW BMW X 5 COULD NOT BE STOPPED ON THE TRAFFICS TIME IN AM THIS HAPPENED TWO TIMES BMW DOESN'T WANT TO HELP ME THIS CAR NOT SAFE AND DANGEROUS TO DRIVE MAKES A LOTS OF MOUNDED FROM THE ENGINE AND CANNOT STOP THE CAR”
NHTSA complaint #11406855, 2021 · crash

“I WAS DRIVING ON 10 FREEWAY WEST 750 AM ON 2/23 THERE WAS TRAFFICS EVERYBODY WAS BEHAVING I WAS KEEPING DISTANCE OF AT LEAST 2-3 CAR DISTANCE ALL OF SUDDEN MY CAR ACCELERATED MAKING A LOUD NOISE FROM THE HOOD MY FOOT WAS ON THE BRAKES BUT I COULD NOT STOP THE CAR I HIT FROM CAR MY FOOT WAS ALTHE WAY ON THE BRAKES I LET IT GO AFTER THE IMPACT BMW DOESN'T NOT WANT TO TAKE RESPONSIBILITY I HAVE A POLICE REPORT FROM ME AND FROM DRIVER THAT WE HAD A GOOD DISTANCE BETWEEN TWO CARS IT WAS AT THE BALDWIN PARK CITY ON 10 FREEWAY”
NHTSA complaint #11404457, 2021 · crash

“My daughter was driving my BMW X5, it went to neutral and not moving, she was panicked and stopped the car and ignition. After restarting the car, it worked for a day, then it happened again, also, I see notifications on dashboard for restraint warning, saying, airbag, and seat belt tension are reduced. I took to Fairfax BMW in VA, BMW quoted $2662, informed that my BMW went out of extended warranty over a month, I asked Goodwill request to BMW, still declined.”
NHTSA complaint #11733217, 2026

Air Bags 12

“My daughter was driving my BMW X5, it went to neutral and not moving, she was panicked and stopped the car and ignition. After restarting the car, it worked for a day, then it happened again, also, I see notifications on dashboard for restraint warning, saying, airbag, and seat belt tension are reduced. I took to Fairfax BMW in VA, BMW quoted $2662, informed that my BMW went out of extended warranty over a month, I asked Goodwill request to BMW, still declined.”
NHTSA complaint #11733217, 2026

“Frequent Passenger Restraint System Issue”
NHTSA complaint #11689071, 2025

“Passenger Restraint warning light kept coming on. Dealer was able to reset twice and now they are telling me I need a new pad sensor under the seat and estimate is $1800.00 Reading BMW blogs this is an ongoing problem that BMW is aware of but will not recall.”
NHTSA complaint #11639021, 2023

Service Brakes 12 4 crash

“I was turning left on a residential street when the steering wheel locked, the brakes would not work to stop the car from going straight and the engine would not turn off when I attempted to stop the engine once realizing that everything was failing. The electrical panel went black and I collided with a residential home. Airbags deployed, EMS, fire and Police were called to the scene and the Tow truck driver noted that all systems had failed and the car basically shut off all functionality. They had to manually push the vehicle onto the flatbed tow truck. I am concerned as this issue was…”
NHTSA complaint #11522665, 2023 · crash

“Traveling west on I-70 at the Eagle Colorado exit the brakes failed as we pulled off the highway the brakes failed. Went up the ramp at 50-60 MPH. Missed the cars waiting to enter the round-a-bout and went over a decorative divider about 3 feet high. Went in the air and was then traveling on the wrong side of street. Saw a fireplug and hit it at 20-30 MPH and that stopped us. No airbags deployed at either hit. Four in the car and no serious medical issues, just soreness. Had police and fire test the brakes to show they didn't work. Obviously the air bags Hadn't deployed. Filed police…”
NHTSA complaint #11433193, 2021 · crash

“MY BRAND NEW BMW X 5 COULD NOT BE STOPPED ON THE TRAFFICS TIME IN AM THIS HAPPENED TWO TIMES BMW DOESN'T WANT TO HELP ME THIS CAR NOT SAFE AND DANGEROUS TO DRIVE MAKES A LOTS OF MOUNDED FROM THE ENGINE AND CANNOT STOP THE CAR”
NHTSA complaint #11406855, 2021 · crash

Engine And Engine Cooling 11

“The contact owns a 2019 BMW X5. The contact stated that while driving approximately 45 MPH, the red oil light suddenly illuminated and the messages "Stop Carefully and Turn Off Engine", “Engine Oil Pressure Too Low", "Continued Driving will Result in Engine Damage". The vehicle was towed to the local mechanic, who discovered that the engine oil was black and thick. The vehicle was later towed to the local dealer, who confirmed that the engine oil was thick and dark, and the engine needed to be replaced. The failure mileage was 85,000.”
NHTSA complaint #11716801, 2026

“The contact owns a 2019 BMW X5. The contact stated that while his wife was driving approximately 30-40 MPH, the message “Low Engine Oil” and to pull over to avoid engine destruction was displayed. The driver pulled over. The vehicle was towed to the dealer, where it was diagnosed, and determined that the internal parts of the oil filter made of plastic had deteriorated. The dealer determined that the engine needed to be taken apart to replace the filter. The vehicle was repaired. The manufacturer was notified of the failure and covered half the cost of the repair. The failure mileage was appro…”
NHTSA complaint #11700510, 2025

“The contact owns a 2019 BMW X5. The contact stated that while attempting to start the vehicle, the vehicle failed to start. There was no warning light illuminated. The vehicle was towed to a local dealer where the vehicle was diagnosed, and the contact was advised that the starter had failed and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING) as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 80,100.”
NHTSA complaint #11659512, 2025

Seat Belts 7

“My daughter was driving my BMW X5, it went to neutral and not moving, she was panicked and stopped the car and ignition. After restarting the car, it worked for a day, then it happened again, also, I see notifications on dashboard for restraint warning, saying, airbag, and seat belt tension are reduced. I took to Fairfax BMW in VA, BMW quoted $2662, informed that my BMW went out of extended warranty over a month, I asked Goodwill request to BMW, still declined.”
NHTSA complaint #11733217, 2026

“Frequent Passenger Restraint System Issue”
NHTSA complaint #11689071, 2025

“Driver Restraint Malfunction warning light turned on while driving and stated dangerous driving conditions and to see a Dealer immediately. The Dealer diagnosis was a faulty airbag wire harness due to rubbing against the metal which caused the airbag light to malfunction. Car had 47500 miles but BMW did not cover this faulty wiring under warranty. Should be a recall on faulty wiring.”
NHTSA complaint #11571073, 2023

Back Over Prevention 6

“* Intelligent Braking system. * yes it is available for inspection * I was inches from colliding with the vehicle in front of me when my car finally stopped. * Yes local official BMW dealership inspected and diagnosed the IBS module is defective. * there was no prior warning.”
NHTSA complaint #11747866, 2026

“The vehicle is at A&L Motors in Monroeville Pa. The vehicle has suffered a catastrophic, cascading electrical failure caused by a known manufacturing defect in the roof antenna seal. Rainwater entered the vehicle through the defective shark fin antenna seal and flooded the Telematics Control Unit(TCU). Because the TCU communicates directly with the main iDrive head unit via the vehicle's MOST/bus central data network, the water-damaged TCU short-circuited and flooded the network with corrupt electrical data, hard-bricking the iDrive system. A dealership engineer confirmed that water did not ph…”
NHTSA complaint #11746709, 2026

“I am reporting a recurring safety-related defect with the infotainment/iDrive head-unit in my 2019 BMW X5 xDrive40i. The central display repeatedly goes completely black or shows “No Signal” while the vehicle is otherwise drivable. When this happens, iDrive is unusable and I lose: 1. Rearview camera and visual parking aids 2. Parking sensor visuals 3. Navigation and key vehicle information 4. Access to settings that only exist in iDrive BMW service says this is due to the vehicle’s “age” and recommends a full head-unit (hardware) replacement at my expense, even though this is a software-driv…”
NHTSA complaint #11703805, 2024

Structure 6

“While driving down the Long Island Expressway at around 60 miles per hour, the retractable part of my panoramic sun roof shattered. It felt like an explosion. Luckily, the sunroof and cloth cover was fully extended so the glass didn't fall in the car. The traffic was light, no one in front of me and wasn't driving under any structure. There were no construction or debris on the road. It's clearly a manufacturer defect. Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”
NHTSA complaint #11691803, 2025

“Emergency call malfunction light came on. System is an important vehicle safety features. Vehicle taken to dealership for inspection. No visual damage present on vehicle however water ingress from roof shark fin is causing damage to electrical components, TCB and emergency call function. Shark fin antenna cover determined to be causing water ingress after inspection by BMW dealership. Per their recommendation, further water ingress could damage additional electrical components, some critical and therefore immediate need to replace TCB, Aerial antenna, and emergency battery. Vehicle warranty no…”
NHTSA complaint #11649573, 2025

“The contact owns a 2019 BMW X5. The contact stated that the vehicle was communicating with the SOS department while no incident had occurred. The vehicle was taken to the dealer, where it was determined that a water leak in the rear antenna of the vehicle had caused the electronic malfunction. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 44,500.”
NHTSA complaint #11582582, 2024

Exterior Lighting 5

“I noticed one of my daytime running lights on the driver’s side laser headlight had turned yellow, instead of white like the others. I took the vehicle to the dealership and they said that the LED module that powers that daytime running light has overheated and caused the light tube to burn and melt. The dealership advised that the passenger side is also slowly starting to do the same thing. The repair the dealership recommended is to replace both headlights, at a cost of almost $18k! I’ve seen numerous BMWs on the roads with this same issue, and this should be addressed by BMW as a design fla…”
NHTSA complaint #11691993, 2025

“Factory seal on headlight assembly weakens causing headlamp to retain water”
NHTSA complaint #11627711, 2024

“Dash lights dim to the point where they are barely visible. Safety concern issue by not being able to see in daytime. Yes and was told its a issue from BMW. There are no warnings or messages, just purchased the vehicle used and thought it was something that needed repaired. Very concerned about safety!”
NHTSA complaint #11566754, 2024

Forward Collision Avoidance 5

“* Intelligent Braking system. * yes it is available for inspection * I was inches from colliding with the vehicle in front of me when my car finally stopped. * Yes local official BMW dealership inspected and diagnosed the IBS module is defective. * there was no prior warning.”
NHTSA complaint #11747866, 2026

“The automatic emergency braking is activating when nothing is on the road. It has happened three times in six months. Once in a drive thru, once in the middle of a clear intersection while moving at 30pmh and today while traveling at 35mph on a city street. The car acts as if it's attempting to prevent a forward collision. The red car icon displays and blinks on the instrument panel, fast beeps sound, the car hard brakes. It nearly caused the car behind me to rear end me today.”
NHTSA complaint #11690608, 2025

“Subject: Complaint Regarding Water Intrusion and Electrical Failures in 2019 BMW X5 To Whom It May Concern, I am writing to formally lodge a complaint regarding a recurring and potentially hazardous issue with my 2019 BMW X5. The issue involves water intrusion through the shark fin antenna, which has caused significant electrical malfunctions in my vehicle. Description of the Problem Water appears to be leaking into the vehicle through the shark fin antenna located on the roof. This has resulted in: 1.Failure of the infotainment system (screen not functioning). 2.Inability to start the car…”
NHTSA complaint #11636812, 2024

Fuel/Propulsion System 5

“The engine warning system came on and warned of low oil pressure. Knowing the oil level was good I stopped the vehicle to check oil leaks. Found none. Knowing engine mechanics I assumed it was a faulty oil pump. had it towed to BMW and told it was so. The replacement would be $8,000. Found out after lengthy research that the oil pump of the 2019 X5 (which I have) was made with plastic internal parts that would be a matter of when not if, the plastic parts would fail because the acidic nature of used oil. Presented this info to BMW and they lowered the price to $3986.16. Then I discovered BMW k…”
NHTSA complaint #11710645, 2025

“The electronic oil level sensor was unable to complete an oil level measurement on the iDrive screen. Diagnostic inspection at a BMW Dealership (Mt. Kiso) and EuroTech Auto Repair (Larchmont, NY) revealed that the oil pump had degraded internally, specifically due to failure of plastic components. All Sensors were working fine and showed no faults. This failure could not be detected by regular maintenance and posed a risk to engine reliability and potential sudden loss of lubrication. The car had approx 55,000 miles, was purchased purchased after my 3-year lease (original owner of new vehicle)…”
NHTSA complaint #11692309, 2025

“Our 2019 BMW X5 triggered a warning light requiring us to pull over immediately and tow the vehicle to the nearest dealer. It currently has 35,000 miles and the dealer informed us that the oil pump failed. After research and discussion with the dealer this has occurred with multiple 2019 X5's at that particular dealer as well as others. BMW has not issued a recall or extended warranty for the oil pump that is included in the B58 Engine. That particular oil pump has casing that is made of plastic that is known to fail. In the 2020 model they then replaced that casing with metal. It is clear BM…”
NHTSA complaint #11636219, 2025

Vehicle Speed Control 4

““shark fin” GPS antenna because unglued allowing water into the electrical system in the roof. This caused a malfunction that disabled the emergency call functions, GPS location service for emergency calls and GPS functions. The issue is the TCB component due to faulty waterproofing. It also makes hands free calling impossible which makes following hands free laws more difficult. Upon investigation and BMW’s admission, it is a very common problem for 2019 X5s unrelated to any driving conditions etc.”
NHTSA complaint #11620129, 2024

“WHILE I WAS DRIVING THE CAR ALONE AROUND 7:30PM 5/13/2021 ON THE WAY TO A RESTAURANT, AFTER I PUSHED THE GAS PEDAL TO PASS ANOTHER CAR (ACCELERATED TO ABOUT 50MILE-55MILE/HR), THE CAR ALL OF A SUDDEN ACCELERATED ON ITSELF. I NOTICED RIGHT AWAY AFTER MY RIGHT FOOT MOVED AWAY FROM THE GAS PEDAL (FROM 50 TO 55 THEN UP TO 65MILE/HR, I STOPPED MY OBSERVATION SINCE IT WAS GETTING TOO FAST). I HAVE TO CONSTANTLY HIT THE BRAKE PEDAL TO REDUCE THE SPEED FOR ABOUT A MILE OR TWO. AFTER I REACHED THE NEXT TRAFFIC LIGHT, I HAD TO PUSH THE BRAKE PEDAL VERY HARD TO MAKE THE CAR FULLY STOP, SO I DECIDED TO…”
NHTSA complaint #11416691, 2021

“VEHICLE HAS HAD THE MAIN DRIVER GAUGES/DASH CLUSTER RANDOMLY TURN OFF WITH NO WARNING WHILE DRIVING, MULTIPLE TIMES A DAY NOW FOR THE LAST SEVERAL MONTHS, WITH INSTANCES HAPPENING AT ALL SORTS OF SPEEDS AND ON LOCAL ROADS AND HIGHWAYS. THERE APPEARS TO BE NO WAY TO RECOVER THE ELECTRONIC DASH CLUSTER UNTIL THE VEHICLE IS LEFT TO FULLY SHUT OFF FOR A FEW MINUTES AND THEN RESTARTED. BMW SERVICE AS WELL AS BMWNA HAVE ATTEMPTED TO ASSIST IN 8+ SERVICE VISITS AND HAVE NOT BEEN ABLE TO RECTIFY WHAT'S A CLEAR SAFETY HAZARD, AS IT HAS LED TO MULTIPLE NEAR ACCIDENTS NOW. THIS STARTED IN JANUARY 2020, W…”
NHTSA complaint #11403206, 2020

Visibility/Wiper 4

“Around June 10th, I was on vacation when I noticed my AC was not very cold in this vehicle, which I had purchased used about a month earlier. I took it to get recharged while on my vacation, and it blew nice and cold until a few days ago. After doing a little digging, it appears that the 2019 and 2020 model year of the BMW X5 G05 have an evaporator core made of aluminum, and the refrigerant used (R1234yf) is known to be corrosive to aluminum, causing leaks in the core. While this is widely talked about in online forums amongst those who have experienced this issue, it appears no safety re…”
NHTSA complaint #11754260, 2026

“The AC evaporator failed due to a known manufacturing defect common across the BMW G-chassis platform (G05, G07, G30). This has created two severe safety hazards: The refrigerant leak causes the windshield to fog up instantly and unexpectedly while driving, completely obstructing my visibility and nearly causing an accident. Chemical fumes and oil from the leaking evaporator are entering the cabin through the vents, causing dizziness and respiratory irritation for the occupants. BMW is aware of this systemic issue through numerous owner reports and petitions but refuses to issue a recall or pr…”
NHTSA complaint #11729636, 2025

“Driver seat is ripped at the base interior The seat frame is not mounted to the base.”
NHTSA complaint #11628160, 2020

Seats 3

“Frequent Passenger Restraint System Issue”
NHTSA complaint #11689071, 2025

“Vehicle is out of warranty. Car only has 36K miles and passengers restraint system malfunction appeared. It basically says that the passenger airbag won't deploy due to this malfunction. Union diagnosis ilthe culprit is a defective seat occupancy mat sensor module and the seat mat. Both parts should be recalled as this failure occured without outside influence. This is a extremely important component that can fail at any moment in the 2019 X5 Xdrive50i.”
NHTSA complaint #11547190, 2023

“Driver seat is ripped at the base interior The seat frame is not mounted to the base.”
NHTSA complaint #11628160, 2020

Electronic Stability Control (Esc) 2

“I AM WRITING TO ASK FOR YOUR ASSISTANCE IN MY MATTER OF MY 2019 BMW X5 I40 SUV, WHICH UNFORTUNATELY HAS BEEN REPAIRED 6 TIMES FOR NUMEROUS ELECTRONIC STABILITY CONTROL, ELECTRICAL, AND SUSPENSION FAILURES SERVICED AT 3 DIFFERENT BMW COLORADO DEALERSHIPS. THE VEHICLE WAS PURCHASED NEW WITH LEASE JUNE 2019, AND CONTINUOUSLY REPORTED & EXPERIENCED FAILURES/ISSUES BY OWNER, NUMEROUS PASSENGERS, INCLUDING MULTIPLE BMW SERVICE MANAGERS: ENGINE BUTTONS NOT TURNING OFF THE ENGINE INTERMITTENTLY, OR NOT TURNING OFF THE VEHICLE ELECTRICAL POWER. AFTER HIGH ACCELERATION ON A INTERSTATE HIGHWAY COMING TO…”
NHTSA complaint #11315699, 2019

“WHILE I WAS DRIVING THE VEHICLE IT SUDDENLY FELT AS IF THE CAR DOWNSHIFTED AGGRESSIVELY AND AT THE SAME TIME I LOST POWER STEERING, POWER BRAKES, AND MY HUD FOR SPEEDOMETER, ETC. THE CAR DISPLAYED SEVERAL WARNINGS SIMULTANEOUSLY AS WELL.”
NHTSA complaint #11234568, 2019

Suspension 2

“Transfer case on 2019 X5,yes available for inspection upon request. At stop position making right turn or left turn the vehicle jutters,also in reverse. Yes - confirmed by the bmw service center who tried to charge for diagnostic fee. Manufacturer knows of issue on 2019 X5 models. Video of these transfer case issues all over online in videos. Issue started about 6 - 9 months ago.”
NHTSA complaint #11705716, 2025

“I AM WRITING TO ASK FOR YOUR ASSISTANCE IN MY MATTER OF MY 2019 BMW X5 I40 SUV, WHICH UNFORTUNATELY HAS BEEN REPAIRED 6 TIMES FOR NUMEROUS ELECTRONIC STABILITY CONTROL, ELECTRICAL, AND SUSPENSION FAILURES SERVICED AT 3 DIFFERENT BMW COLORADO DEALERSHIPS. THE VEHICLE WAS PURCHASED NEW WITH LEASE JUNE 2019, AND CONTINUOUSLY REPORTED & EXPERIENCED FAILURES/ISSUES BY OWNER, NUMEROUS PASSENGERS, INCLUDING MULTIPLE BMW SERVICE MANAGERS: ENGINE BUTTONS NOT TURNING OFF THE ENGINE INTERMITTENTLY, OR NOT TURNING OFF THE VEHICLE ELECTRICAL POWER. AFTER HIGH ACCELERATION ON A INTERSTATE HIGHWAY COMING TO…”
NHTSA complaint #11315699, 2019

Lane Departure 1

“Subject: Complaint Regarding Water Intrusion and Electrical Failures in 2019 BMW X5 To Whom It May Concern, I am writing to formally lodge a complaint regarding a recurring and potentially hazardous issue with my 2019 BMW X5. The issue involves water intrusion through the shark fin antenna, which has caused significant electrical malfunctions in my vehicle. Description of the Problem Water appears to be leaking into the vehicle through the shark fin antenna located on the roof. This has resulted in: 1.Failure of the infotainment system (screen not functioning). 2.Inability to start the car…”
NHTSA complaint #11636812, 2024