2018 Mazda Mazda3 Problems & Owner Complaints

Electrical System 30 1 crash

“In 2023, the reverse camera would either flicker or completely shut off (displaying a blank screen) while the reverse gear is engaged. While reversing the vehicle to park onto the property the rear camera image failed to display in the vehicle, leading to a collision with the curb. The limited visibility out of the rear windshield for the Mazda 3 leads to a typical driver relying on the camera display to show obstructions not visible through the rear and side mirrors. This failure lead to the car impacting the curb and the passenger being shocked that the car was in an accident. If that was ch…”
NHTSA complaint #11603286, 2024 · crash

“The center dashboard information screen developed "spider cracks" and got opaque in the corners of the screen. The screen would change functions / jump around commands without being touched while driving ( from NAV to radio, change radio stations etc) - apparently called 'Ghost Touch". Mazda has been aware of the defect for some time and issued a TSB ( and settled a class action lawsuit) but we never received any notification. The dealer offered no assistance as the car was out of warranty . We paid several hundred dollars to replace the screen as the car was becoming undriveable.”
NHTSA complaint #11714999, 2025

“My 2018 Mazda 3 has an intermittent electrical failure on the high-speed CAN network that causes multiple safety-critical systems to fail while driving. When the fault occurs, the dash lights up with warnings for powertrain, ABS/traction, lane departure, collision-avoidance, TPMS, immobilizer, and the check-engine light. The car also hesitates or “lurches” between 15–30 mph during these events. At one point in 2024, the vehicle went into limp mode on the freeway, creating a safety hazard. These failures are intermittent but repeatable. Diagnostic scans from 2023–2025 show multiple U-codes for…”
NHTSA complaint #11700428, 2025

Unknown Or Other 25 1 crash 2 injury 1 death

“ON 2/14/19 BETWEEN 2:30 AND 3 P.M., MY MOTHER (MELISSA DODSON) WAS INVOLVED IN A FATAL CAR ACCIDENT WITH ANOTHER VEHICLE (A 2004 GMC ENVOY) THAT RESULTED IN BEING DOA. SHE WAS DRIVING A 2018 MAZDA MAZDA3 SPORT FOUR DR AND TRAVELING WESTBOUND ON EAST HANOVER RD IN GRAHAM, NC AT THE TIME OF THE ACCIDENT. ACCORDING TO THE UNSUBSTANTIATED POLICE REPORT, IT STATED THAT MY MOTHER'S CAR VEERED/CROSSED THE DOUBLE YELLOW LINE BEFORE IMPACT. HOWEVER, THE ENVOY WAS REPORTEDLY DOING 55 MPH UPON ENTERING THE "S" CURVE SECTION OF THE NARROW 35 MPH TWO-LANE ROAD (WHICH CONTRIBUTED TO THE CRASH). IN MY MUST…”
NHTSA complaint #11191637, 2019 · crash · 1 death(s)

“The center dashboard information screen developed "spider cracks" and got opaque in the corners of the screen. The screen would change functions / jump around commands without being touched while driving ( from NAV to radio, change radio stations etc) - apparently called 'Ghost Touch". Mazda has been aware of the defect for some time and issued a TSB ( and settled a class action lawsuit) but we never received any notification. The dealer offered no assistance as the car was out of warranty . We paid several hundred dollars to replace the screen as the car was becoming undriveable.”
NHTSA complaint #11714999, 2025

“The Infotainment system is cracking uncontrollably and will make the rear view camera unusable and a safety issue. It keeps resetting every minute. Mazda corporation wont pay for the repair that they are charging about 1,000 to fix it.”
NHTSA complaint #11699812, 2025

Visibility/Wiper 16 1 crash 3 injury

“ON SEPTEMBER 13TH, 2018, I WAS DRIVING OUT OF THE STATE, DURING A ROAD TRIP ON MY WAY FROM CANNON BEACH TO PORTLAND IN THE STATE OF OREGON AROUND 9PM, I WAS DRIVING MY 2018 MAZDA 3 ON NORTH OF HIGHWAY I-5 WHEN RAIN BEGAN DURING RUSH TRAFFIC. I HAD THE AUTOMATIC FRONT WIPERS ON AND THEY BEGAN PERFORMING THEIR FUNCTION FOR ABOUT 3 MINUTES WHEN ALL OF A SUDDEN THEY WENT OFF. RAIN GOT HEAVIER AND EVEN AFTER TRYING TO ACTUATE THE WIPER LEVER TO HIGH SPEED, THE FRONT WIPERS FAILED TO START WORKING AGAIN. I WAS IN THE MIDDLE LANE OF A THREE-WAY ROAD AND WAS HAVING A HARD TIME TRYING TO SEE THROUGH TO…”
NHTSA complaint #11131123, 2018 · crash · 3 injury(ies)

“The contact called on behalf of a customer who owns a 2018 Mazda Mazda3. The contact stated that the windshield wipers had become inoperable. The vehicle was taken to the contact's auto repair shop, Tire-Rama, where the windshield wiper switch was replaced; however, the failure persisted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V272000 (VISIBILITY); and referred the customer to the dealer for assistance. The vehicle was taken to the dealer, who informed the owner that the vehicle was not covered under the recall because the VIN was not included. The…”
NHTSA complaint #11742263, 2026

“While I was driving on the highway, I went to use my front wipers and there was no response when trying to active them. The rear wiper, front and rear washer fluid sprayers all worked. No warning lights or other signs of failure were present. I took the car to a local repair shop and they diagnosed it as a bad Body Control Module. Once the module was replaced and reprogrammed, the wipers worked as intended. Safety Recall 3219D describes the issue I had perfecly. My VIN is out of the range of this recall but if I had the same issue as this recall, there might be other bad parts out there and th…”
NHTSA complaint #11726590, 2026

Back Over Prevention 15 1 crash

“In 2023, the reverse camera would either flicker or completely shut off (displaying a blank screen) while the reverse gear is engaged. While reversing the vehicle to park onto the property the rear camera image failed to display in the vehicle, leading to a collision with the curb. The limited visibility out of the rear windshield for the Mazda 3 leads to a typical driver relying on the camera display to show obstructions not visible through the rear and side mirrors. This failure lead to the car impacting the curb and the passenger being shocked that the car was in an accident. If that was ch…”
NHTSA complaint #11603286, 2024 · crash

“I got into my car and the infotainment screen was cracked. It had been parked in moderate weather (no extreme heat or cold) and just randomly had multiple small cracks across the screen. This makes the back up camera difficult to see which is a safety concern.”
NHTSA complaint #11666801, 2025

“The Infotainment system is cracking uncontrollably and will make the rear view camera unusable and a safety issue. Mazda corporation wont pay for the repair that they are charging close to 2k to do.”
NHTSA complaint #11647964, 2025

Engine 12 1 crash 2 injury 1 death

“ON 2/14/19 BETWEEN 2:30 AND 3 P.M., MY MOTHER (MELISSA DODSON) WAS INVOLVED IN A FATAL CAR ACCIDENT WITH ANOTHER VEHICLE (A 2004 GMC ENVOY) THAT RESULTED IN BEING DOA. SHE WAS DRIVING A 2018 MAZDA MAZDA3 SPORT FOUR DR AND TRAVELING WESTBOUND ON EAST HANOVER RD IN GRAHAM, NC AT THE TIME OF THE ACCIDENT. ACCORDING TO THE UNSUBSTANTIATED POLICE REPORT, IT STATED THAT MY MOTHER'S CAR VEERED/CROSSED THE DOUBLE YELLOW LINE BEFORE IMPACT. HOWEVER, THE ENVOY WAS REPORTEDLY DOING 55 MPH UPON ENTERING THE "S" CURVE SECTION OF THE NARROW 35 MPH TWO-LANE ROAD (WHICH CONTRIBUTED TO THE CRASH). IN MY MUST…”
NHTSA complaint #11191637, 2019 · crash · 1 death(s)

“My 2018 Mazda 3 has an intermittent electrical failure on the high-speed CAN network that causes multiple safety-critical systems to fail while driving. When the fault occurs, the dash lights up with warnings for powertrain, ABS/traction, lane departure, collision-avoidance, TPMS, immobilizer, and the check-engine light. The car also hesitates or “lurches” between 15–30 mph during these events. At one point in 2024, the vehicle went into limp mode on the freeway, creating a safety hazard. These failures are intermittent but repeatable. Diagnostic scans from 2023–2025 show multiple U-codes for…”
NHTSA complaint #11700428, 2025

“What component or system failed or malfunctioned, and is it available for inspection upon request? The high-pressure fuel pump failed. This component failure prevents the car from starting or staying running. The check engine code confirmed the high-pressure fuel pump failure. The failed component is currently at the Mazda dealership and is available for inspection upon request. How was your safety or the safety of others put at risk The car suddenly stalled while driving on the roadway, creating a dangerous situation. If this had happened on the freeway or in fast-moving traffic, it could ha…”
NHTSA complaint #11694610, 2025

Fuel/Propulsion System 7

“I was parked in a downtown garage, and the vehicle would not start after many attempts, after about 45 minutes of trying (waiting 5 minutes between tries). The engine would turn normally and sounded like it was trying to start, but didn't fully engage. It finally did after 45 mins, and I drove it to the local Mazda dealer in Honolulu. I noticed the check-engine light was on at that time (but not before the incident). They ran a diagnosis, and couldn't replicate the issue, and said it may be a battery problem with low voltage, due to the engine's error codes. But I questioned that since th…”
NHTSA complaint #11616920, 2024

“Fuel smell after a fill-up, fuel pump is cracked/deformed EXACTLY as described in Mazda bulletin 5321K (THIS BULLETIN EXCLUDES THIS MODEL). Strong fuel smell in the cabin, liquid fuel leaking from the top of the tank.”
NHTSA complaint #11557227, 2023

“I have a 2018 Mazda 3 hatchback 2.5l with a faulty fuel pump. I bought the car 1 year old with 2k mikes on it in 2019 from Jake Sweeney Mazda in Cincinnati ohio. They tell me the issue with power loss and stalling I need a new fuel pump it's failing cost is $1600 to repair. Then I learn a few days later on my own 121,000 2018-2109 Mazda 3 and others were recalled due to a faulty fuel pump with the exact problem I have manufactured by Denso. But I'm told my vin # isn't on the recall. The Denso fuel pump is the brand. However no one at the dealership in Cincinnati or Columbus ohio will tell me…”
NHTSA complaint #11529167, 2023

Service Brakes 6 1 crash

“VEHICLE WAS OFF AND UNATTENDED IN PARKING LOT:MANUAL TRANSMISSION WHICH I'VE DRIVEN MY WHOLE LIFE & I'M NO SPRING CHICKEN. LIVE IN FLAT CITY WHERE HILL/ROLLING BACK HAS NEVER BEEN AN ISSUE. CAR HAS ELECTRIC PARKING BRAKE. 1 DAY A YEAR INTO THE LEASE, WAS PARKED @A PUMP@TGAS STATION &WHEN CAME OUT,CAR HAD MOVED/ROLLED BACK. SHOCKINGLY I THOUGHT I MESSED UP/MIGHT'VE FORGOTTEN2 ENGAGE PARKING BRAKE, DESPITE IT BECOMING 2ND NATURE. THANKED GOD DIDN'T ROLL BACK INTO ANYTHING/ANYONE, VOWED 2 BE XTRA MINDFUL/CAREFUL.TURNS OUT NO MATTER HOW CAREFUL/MINDFUL I'VE BEEN,JUST THE OTHER DAY IT HAPPENED AGAI…”
NHTSA complaint #11330612, 2020 · crash

“The rear brake pads on my 2018 Mazda 3 have worn out prematurely, thinning to as little as 2MM in just 40,000 miles, while my front brakes are still 6MM. Brand new brakes are 10MM. I have heard the exact same complaint from the owner of a 2016 Mazda 3, which is the same generation. In the majority of cars, front brakes are supposed to wear our faster than the rear, so this is definitely a problem. Further evidence of the problem is shown in the fact that my car tends to steer a bit left when pointed in a straight direction, even after getting alignment perfectly done, consistent with the fact…”
NHTSA complaint #11505184, 2023

“ONLY REAR BRAKES SEVERELY CORRODED AND NEAR FAILURE AT 13200 MILES DESPITE ROUTINE WASHING AND REGULAR MAINTENANCE AT DEALERSHIP, WHILE THE FRONT BRAKES ARE PRISTINE. REAR BRAKE NOISES BEGAN AT 13200 MILES AND WAS MENTIONED TO DEALER DURING ROUTINE MAINTNENACE AT 13283 MILES. DEALERSHIP REFUSES TO ACCEPT THIS IS A MANUFACTURING DEFECT AND TRIES TO BLAME ENVIRONMENT FOR UNUSUAL CORROSION AFTER 2 YEARS. ESCALATED TO MAZDA USA PENDING. THIS SEEMS ALMOST IDENTICAL TO THE ISSUES NOTED IN 2017 MAZDA3 IN COMPLAINT NHTSAID: 11240160 AND RELATED TO THE REAR BRAKE CALIPER RECALLS FOR ( Part 573 Safety R…”
NHTSA complaint #11421470, 2021

Forward Collision Avoidance 5

“The collision warning light and lane assistance light come on frequently. It used to just be when the weather was under 40 degrees and the car was cold. However, it now happens all the time. It seems to go on and off for no reason. Additionally, the infotainment system keeps switching radio stations or ghosting without anyone touching it. It also drops Bluetooth connectivity constantly.”
NHTSA complaint #11593200, 2024

“I took my vehicle into RBMC dealership due to the vehicle was experiencing electrical issues and had an open recall / still does. The dealership said I can’t have a dash cam plugged in to a charging port. FCM / LDW / E-Break staying on / throwing error codes = C1001 FSC failure type 97 & U3003 EPB control module power supply failure type 16. They gave me back the car the battery failed the next day and when I called them they banned the VIN of this car to ever return to them. ( the battery was under factory warranty) the issue has only gotten worse and removed my dash cam as they demanded and…”
NHTSA complaint #11582867, 2024

“About a year ago, I noticed multiple warning lights on my car on, including the traction control, ABS, emergency brake, tire pressure indicator, etc. I took my car to the dealership where they diagnosed the problem as related to a faulty speed sensor. I have been reading consumer info on Mazda forums and it appears numerous people are impacted by this, which leads me to wonder if it may warrant assessment for a potential recall. My vehicle had under 35k miles on it when the issue first presented.”
NHTSA complaint #11570191, 2023

Power Train 5

“My 2018 Mazda 3 has an intermittent electrical failure on the high-speed CAN network that causes multiple safety-critical systems to fail while driving. When the fault occurs, the dash lights up with warnings for powertrain, ABS/traction, lane departure, collision-avoidance, TPMS, immobilizer, and the check-engine light. The car also hesitates or “lurches” between 15–30 mph during these events. At one point in 2024, the vehicle went into limp mode on the freeway, creating a safety hazard. These failures are intermittent but repeatable. Diagnostic scans from 2023–2025 show multiple U-codes for…”
NHTSA complaint #11700428, 2025

“What component or system failed or malfunctioned, and is it available for inspection upon request? The high-pressure fuel pump failed. This component failure prevents the car from starting or staying running. The check engine code confirmed the high-pressure fuel pump failure. The failed component is currently at the Mazda dealership and is available for inspection upon request. How was your safety or the safety of others put at risk The car suddenly stalled while driving on the roadway, creating a dangerous situation. If this had happened on the freeway or in fast-moving traffic, it could ha…”
NHTSA complaint #11694610, 2025

“I was driving on the highway in sixth gear and went to down shift to get on to the off ramp and was unable to get it out of sixth gear. I had it towed to the dealer where they were going to charge 4 grand just to tear down the transmission to tell me what might be wrong. So I towed it home and once I was able to get the transmission open, I found the roll pin that connects the shifting shaft to the shift selector plate had worked itself out. If the transmission had been in Neutral, it would have taken less than 20 minutes to fix. But, because it was stuck in gear the whole transmission had…”
NHTSA complaint #11570987, 2023

Lane Departure 4 1 crash

“In 2023, the reverse camera would either flicker or completely shut off (displaying a blank screen) while the reverse gear is engaged. While reversing the vehicle to park onto the property the rear camera image failed to display in the vehicle, leading to a collision with the curb. The limited visibility out of the rear windshield for the Mazda 3 leads to a typical driver relying on the camera display to show obstructions not visible through the rear and side mirrors. This failure lead to the car impacting the curb and the passenger being shocked that the car was in an accident. If that was ch…”
NHTSA complaint #11603286, 2024 · crash

“The collision warning light and lane assistance light come on frequently. It used to just be when the weather was under 40 degrees and the car was cold. However, it now happens all the time. It seems to go on and off for no reason. Additionally, the infotainment system keeps switching radio stations or ghosting without anyone touching it. It also drops Bluetooth connectivity constantly.”
NHTSA complaint #11593200, 2024

“The contact owns a 2018 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving 40 MPH, the parking brake light illuminated, and the vehicle decelerated and was losing motive power. The contact pressed the parking brake button off and on and the warning light stopped, and the contact was able to dri…”
NHTSA complaint #11583064, 2024

Fuel System 3

“The contact owns a 2018 Mazda Mazda3. The contact stated that while the vehicle was parked, the contact became aware of a strong fuel odor around the exterior of the vehicle and inside the vehicle. The contact stated that the failure had occurred after refueling. No warning lights were illuminated. The dealer was made aware of the failure, and an appointment was scheduled for a diagnostic test. The dealer had to reschedule the appointment due to a scheduling issue. The vehicle was taken to an independent mechanic, where it was diagnosed with a crack in the top of the fuel pump. The contact was…”
NHTSA complaint #11712940, 2026

“The contact’s sister owns a 2018 Mazda Mazda3. The contact stated that while driving at various speeds, the vehicle stalled. The contact also stated that while attempting to depress the accelerator pedal, the vehicle failed to respond as intended. The vehicle was taken to a local dealer where it was diagnosed with a defective fuel pump. The vehicle was repaired, and the contact related the failure to NHTSA Campaign Number: 21V875000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileag…”
NHTSA complaint #11605452, 2024

“The contact's daughter owns a 2018 Mazda Mazda3. The contact stated while her daughter was driving at an unknown speed, the vehicle lost motive power. The contact stated that several unknown warning lights were illuminated during the failure. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the fuel pump needed to be replaced. The contact related the failure to NHTSA Campaign Number: 21V875000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The manufacturer was not contacted. The failure mileage was approximately 78,000.”
NHTSA complaint #11507490, 2023

Steering 2 2 crash

“COMING OFF THE BQE IN NYC, ON A SHARP TURN EXIT RAMP LOST STEERING CONTROL. THE CAR VEERED SHARPLY TO THE LEFT INTO THE BARRIER CAUSING ALL THE SIDE AIRBAGS TO DEPLOY. LUCKY IT WAS AT A LOW SPEED SO NOBODY WAS HURT AND VERY MINOR BODY DAMAGE CAUSED. I HAD MY SON IN THE CAR, THE AIRBAG SAVED HIM FROM HITTING HIS HEAD INTO THE WINDOW. THE TOWTRUCK DRIVER SAID IT LOOKED AS IF THE STEERING FAILED BECAUSE THE STEERING COLOM DETACHED.”
NHTSA complaint #11186935, 2019 · crash

“THE CAR WAS BEING DRIVEN BY MY WIFE IN THE RIGHT LANE ON 3 LANE WIDE I-95 SOUTH IN CONNECTICUT AT NORMAL HIGHWAY SPEEDS, APPX 55-60 MPH. ACCORDING TO HER, THE CAR LURCHED LEFT AT ALMOST 90 DEGREES AND IT WAS AS IF SHE HAD NO CONTROL OVER THE STEERING AND THE WHEEL WAS NOT TURNING LIKE NORMAL POWER STEERING TURNS THE WHEEL. SHE CROSSED OVER ALL THREE LANES, AND IT CRASHED INTO THE CENTER DIVIDER SO THAT THE LEFT DRIVER'S SIDE WAS DAMAGED FROM FRONT TO BACK. SHE SAID IT WAS AS IF SHE HAD NO STEERING CONTROL AT ALL. FORTUNATELY SHE WAS NOT INJURED. BUT THE UNEXPLAINED LOSS OF STEERING CONTROL SOU…”
NHTSA complaint #11181686, 2019 · crash

Structure 2

“THE REAR WIPER STOPPED WORKING DURING A DRIVE IN HEAVY RAIN CONDITIONS, SIMILARLY LIKE IT HAPPEN TO THE SAME VEHICLE FOR THE FRONT WIPERS 6 MONTHS AFTER I GOT THE VEHICLE. I TRIED TO SCHEDULE AN APPOINTMENT WITH THE DEALER BUT WITH THE PANDEMIC IT WAS NOT POSSIBLE. WHEN I WENT FOR THE ACTUAL APPOINTMENT ON MARCH 2021, THEY TOLD ME THE VEHICLE WAS OUT OF WARRANTY EVEN THOUGH IT IS BARELY 3 YEARS OLD, AND JUST FOR A DIAGNOSTIC THEY WILL CHARGE $160 PLUS TAX. THE POTENTIAL REPAIR WOULD BE EXTRA, RANGING FROM A NEW BCM TO A NEW MOTOR, OR BOTH, SCALING UP TO $450 REPAIR BILL. THE ISSUE IS EXTREME…”
NHTSA complaint #11413902, 2020

“I WAS DRIVING ON A VERY QUIET BOULEVARD IN NIAGARA FALLS, NY. I WAS THERE ON A FAMILY TRIP WHEN ALL OF THE SUDDEN WE HEARD MULTIPLE VERY LOUD NOISES COMING FROM THE TOP OF OUR CAR, ESPECIALLY THE LAST ONE WHICH SOUNDED LIKE AN EXPLOSION. THE SUNROOF OR OUR 6-MONTH OLD 2018 MAZDA 3 HAD JUST EXPLODED! WE PARKED TO CHECK WHETHER AN OBJECT HAD FALLEN INTO THE CAR BUT COULD NOT FIND ANYTHING, THANKFULLY THE INSIDE SUNROOF BLIND WAS SHUT BECAUSE MANY OF US COULD HAVE GOTTEN INJURED FROM GLASS PIECES FLYING EVERYWHERE INSIDE THE CAR OTHERWISE. NOW, TWO DAYS AFTER THE INCIDENT, OUR MAZDA DEALERSHI…”
NHTSA complaint #11093764, 2018

Vehicle Speed Control 2

“PURCHASED A BRAND NEW 2018 MAZDA 3 2.5L TOURING HATCHBACK. I HAD ONLY DRIVEN THE VEHICLE AS ITS NEW OWNER ONCE, FROM THE DEALERSHIP BACK TO MY HOME, WHICH WAS LESS THAN 20 MILES, WHEN THE FOLLOWING OCCURRED: I STARTED THE ENGINE FOR MY SECOND TRIP WITH THE VEHICLE, AND NOTICED THE CHECK ENGINE LIGHT WAS ILLUMINATED AND REMAINED ILLUMINATED. I DROVE THE VEHICLE AROUND THE BLOCK AND DID NOT EXPERIENCE ANY UNUSUAL DRIVING PERFORMANCE CHARACTERISTICS SO I DROVE TO MY INTENDED DESTINATION WHICH WAS ONLY 7 MILES AWAY. WHEN I STARTED THE ENGINE TO MAKE MY WAY BACK I NOTICED THAT NOW FIVE WARNING LI…”
NHTSA complaint #11202646, 2018

“WHEN I LET OFF OF THE ACCELERATOR IT STILL MAINTAINS THE SPEED IT WAS GOING BEFORE I LET OFF THE ACCELERATOR. THE DEALER TOLD ME THAT'S HOW ITS DESIGN. HE EVEN TOOK IT FOR A RIDE AND SAID SEE IT STILL KEEPS THE SPEED I SAID ITS NOT CRUISE CONTROL. I HAD CONTACTED THE DEALER AND MAZDAUSA. MAZDAUSA IGNORES ME. I JUST NEED TO GET THIS FIXED BEFORE SOMEONE GETS HURT. WHEN I GO TO PASS IT STAYS FOR A WHILE AT THE SPEED I HIT BEFORE I RELEASE THE ACCELERATOR.”
NHTSA complaint #11111681, 2017

Wheels 2

“The TPMS light goes off when traveling over 50 MPH, indicating low air pressure on one or more tires. I pulled over, assuming I had a flat; upon visual inspection, everything looked normal. I drove to the nearest air station, checked all four tires, had the proper psi, and reset the TPMS; the light turned off. Then, 10 minutes into the drive, the TPMS light turned on again. I verified again that all tires had the recommended air pressure.”
NHTSA complaint #11589008, 2024

“I PURCHASED A CAR OVER A YEAR AGO FOR MY SON FROM CRYSTAL AUTO MALL IN GREENBROOK, NJ, A MAZDA 3,2018. THE DAY AFTER I GOT THE CAR THE TIRE PRESSURE LIGHT CAME ON. I TOOK IT IN FOR SERVICE AND THEY ADVISED THAT NOTHING WAS WRONG WITH THE TIRE OR RIM. ON THE WAY HOME FROM THAT SERVICE VISIT THE TIRE LIGHT CAME ON AGAIN. MY SON COMMUTES SO THE CAR IS NOT USED ON A DAILY BASIS, IF IT SITS MORE THAN 2 DAYS THE TIRE IS COMPLETELY FLAT. THIS HAS BEEN A CONSISTENT ISSUE FROM THAT TIME UNTIL NOW. I HAVE TAKEN THE CAR IN FOR SERVICE SEVERAL TIMES FOR THIS SAME ISSUE AND THIS DEALERSHIP HAS BEEN COMPLE…”
NHTSA complaint #11254975, 2019

Engine And Engine Cooling 1

“The contact owns a 2018 Mazda Mazda3. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine. The contact stated while starting the vehicle, the abnormal sound would increase. The contact took the vehicle to an independent mechanic who listened to the engine and ended up removing pistons from the engine. The mechanic discovered there was an abnormal sound in cylinder #3 which caused the mechanic to remove the spark plugs. The contact linked the failure to NHTSA Campaign Number: 17V745000 (Engine and Engine Cooling). The vehicle was not…”
NHTSA complaint #11587678, 2024

Seat Belts 1

“TL* THE CONTACT OWNS A 2018 MAZDA 3. THE CONTACT STATED THAT SHE WAS EXPERIENCING DIFFERENT ELECTRICAL FAILURES WITH THE VEHICLE. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT BELT WARNING CHIME SOUNDED WHEN THE SEAT WAS UNOCCUPIED. THE CONTACT HAD TO BUCKLE THE SEAT BEAT TO STOP THE WARNING SOUND. IN ADDITION, BOTH PASSENGER SIDE WINDOWS FAILED TO ROLL UP AFTER BEING DOWN. ALSO, WHILE DRIVING 40 MPH, THE TRANSMISSION FAILED TO RESPOND WITHOUT WARNING WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT HAD TO SHIFT THE VEHICLE FROM SECOND INTO FIRST GEAR IN ORDER FOR IT TO RESUME NORMAL OPER…”
NHTSA complaint #11240844, 2018

Seats 1

“HEADRESTS TIP TOO FAR FORWARD. THEY CAUSE GREAT PAIN TO THE NECK, SHOULDERS AND BACK. PEOPLE HAVE RESULTED IN REMOVING THE HEADRESTS ALTOGETHER. IF THE VEHICLE CAUSES A PERSON PAIN, THEN THE VEHICLE IS NOT SAFE.”
NHTSA complaint #11093549, 2018