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2018 Hyundai Kona Problems & Owner Complaints

74 NHTSA owner complaints
9 crash 10 fire 12 injury

Age-normalised, this year draws ~8.2 complaints per year on the road — ranking 7 of 7 Hyundai Kona years we track (1 = most complaints per year).

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What owners report

Engine is the most-reported problem area on the 2018 Hyundai Kona, cited in 41 of 74 filed complaints (55%).

Power Train is next (11 complaints, 15%), followed by Electrical System (8), Fuel/Propulsion System (4), Engine And Engine Cooling (3).

Across all complaints, 9 report a crash, 10 report a fire, 12 report injuries.

The most safety-critical cluster is Unknown Or Other: 5 crash, 3 fire, 6 injury report(s).

Complaints by vehicle system

Owner complaints filed with the U.S. NHTSA for the 2018 Hyundai Kona, grouped by the vehicle system each cites. A single complaint can name more than one system, so the group totals can add up to more than 74.

Engine 41 1 crash 7 fire 4 injury

“My vehicle suffered an electrical fire that wasn't covered under warranty just 2 months after I purchased it. It was inspected by the manufacturer, repair facility(licensed dealer) and insurance however I was denied the inspection report. A Hyundai warranty information sheet states my vehicle had 1 unrepaired service campaign in 6/2022 for the FCA forward collision avoidance. Which meant it was also sold to me without being disclosed. However the NHTSA website says it has 0 unrepaired recalls. Right before the electrical fire the electrical system went haywire. My safetey and my childs safe…”
NHTSA complaint #11521429, 2021 · fire · 2 injury(ies)

“I was sold a car with 1 unprepared safety recall and 22 technical service bulletins. In addition to was previously salvaged sue to collision, hail, flood and fire. The vehicle also was a 2019 made into a 2018. When the ecm was reprogrammed the new vin was wiped clean and altered. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”
NHTSA complaint #11553132, 2018 · crash · fire · 1 injury(ies)

“On May 5, 2025, my 2018 Hyundai Kona burst into flames in my garage and completely destroyed my Kona, Dodge Ram 1500 parked adjacent to it and my home along with its contents. Both vehicles and my home were deemed “a total loss” by the insurance company. The Kona engine compartment burst into flames after a short trip to the store. If the front door had not been locked, forcing my wife to go through the garage, we would have been unaware of the fire until it had reached the interior of the house setting off the alarms. As it was, I received smoke inhalation and a partially collapsed lung wh…”
NHTSA complaint #11677071, 2025 · fire · 1 injury(ies)

Unknown Or Other 25 5 crash 3 fire 6 injury

“My vehicle suffered a tire blowout on [XXX]. It was determined to be caused by ripped beading on the inner and outer part of the tire. It was also said that the damage to the tire occurred at time of initial install by improper mounting and balancing of the wheels and tired. The tires were 235/55/r17 Kelly A/S Edge M+S tubeless radial Tires manufactured in Mexico. The tires were placed on vehicle by the dealer. My safety was put at risk because 1) the tires were not manufacture recommended OEM tires. 2) No warning indicator Illuminated on the dash to indicate the tire was losing pressure.…”
NHTSA complaint #11575287, 2024 · crash · fire · 2 injury(ies)

“The 565 and 566 required to be submitted by manufacture prior to sale in US lists the vehicle manufacturer in korea, describes vehicle as a truck and weight recorded at over 33000 lbs. The vehicle has had no safety Inspections and a rather loose self certification process allows the oversight and quality assurance that the vehicle did meet fmvss and all FMVSS requirements. Simply taking a manufactures word for it does not protect innocent consumers and endangers every driver on the road. The vehicle was driven on a fully capable scale and weighed 3, 126lbs fully loaded. The vehicle has a W…”
NHTSA complaint #11575302, 2024 · crash · fire · 2 injury(ies)

“Prt. 2continued. The TPMS sensors had been replaced, which leads me to believe that at time of tire blowout did not function Although the subwoofer was stolen from vehicle the wiring to the subwoofer was said to have caused the fire and remained intact and connected to back of the original stereo equipment. A new subwoofer was purchased and the same wiring used to plug into from before fire and the subwoofer/stereo/wiring all worked just fine. One would assume the wiring would be fried and not work properly, however it didn't at all. This lead to me investigating the vehicle on my own aft…”
NHTSA complaint #11575295, 2021 · crash · fire · 2 injury(ies)

Power Train 11 1 fire

“WAS DRIVING HYUNDAI KONA DOWN THE FREEWAY. I SMELLED A BURNING SMELL, I SAW THE CHECK ENGINE LIGHT BLINK ONCE. THE CAR WENT INTO LIMP MODE AND I STARTED PULLING OVER TO THE SHOULDER. STOPPING ON THE SHOULDER, I NOTICED SMOKE COMING FROM UNDERNEATH THE HOOD. I EVACUATED THE CAR AND WITHIN A FEW MINUTES, FLAMES WERE PRESENT. IT WAS BETWEEN 2-3 MILES START TO FINISH.”
NHTSA complaint #11300596, 2020 · fire

“I purchased a 2018 Hyundai Kona, and it has had one major issue after another. It burns an excessive amount of oil, the engine misfires, and now the turbocharger is failing. I’ve already spent approximately $2,300 repairing the air conditioner and engine, and I can’t afford thousands more in repairs.”
NHTSA complaint #11751885, 2026

“The vehicle suddenly stalled while driving on the highway at normal speed without warning. The engine lost power completely, creating a dangerous situation and a risk of collision with surrounding traffic. The vehicle had to be towed to a repair shop, where the issue was diagnosed as engine failure. There were no warning lights or prior symptoms before the incident. This appears to be a serious safety-related defect. I am aware that similar engine issues have been reported in Hyundai vehicles.”
NHTSA complaint #11735187, 2026

Electrical System 8 2 crash 4 fire 5 injury

“Prt. 2continued. The TPMS sensors had been replaced, which leads me to believe that at time of tire blowout did not function Although the subwoofer was stolen from vehicle the wiring to the subwoofer was said to have caused the fire and remained intact and connected to back of the original stereo equipment. A new subwoofer was purchased and the same wiring used to plug into from before fire and the subwoofer/stereo/wiring all worked just fine. One would assume the wiring would be fried and not work properly, however it didn't at all. This lead to me investigating the vehicle on my own aft…”
NHTSA complaint #11575295, 2021 · crash · fire · 2 injury(ies)

“My vehicle suffered an electrical fire that wasn't covered under warranty just 2 months after I purchased it. It was inspected by the manufacturer, repair facility(licensed dealer) and insurance however I was denied the inspection report. A Hyundai warranty information sheet states my vehicle had 1 unrepaired service campaign in 6/2022 for the FCA forward collision avoidance. Which meant it was also sold to me without being disclosed. However the NHTSA website says it has 0 unrepaired recalls. Right before the electrical fire the electrical system went haywire. My safetey and my childs safe…”
NHTSA complaint #11521429, 2021 · fire · 2 injury(ies)

“I was sold a car with 1 unprepared safety recall and 22 technical service bulletins. In addition to was previously salvaged sue to collision, hail, flood and fire. The vehicle also was a 2019 made into a 2018. When the ecm was reprogrammed the new vin was wiped clean and altered. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”
NHTSA complaint #11553132, 2018 · crash · fire · 1 injury(ies)

Fuel/Propulsion System 4

“My engine started shuddering and stalling out on me. This was very dangerous as the car would stall out at street lights and intersections. The check engine light only came on after the car stalled out and has not stayed on during the times that it stalls out. When I went to get a mechanic to check it out they said that they had seen many Hyundai and Kia cars that had the same issues. The issue was oil consumption. It was consuming oil faster than it should have, even though I was regularly getting my oil changed. This lead to a problem with my pistons. Now the engine needs to be replaced. But…”
NHTSA complaint #11659463, 2025

“my Kona sputters when I put it in gear EVERY TIME. I have purchased gas at several stations so getting bad gas in the tank cannot be an issue. I’ve also had to replace the coil packs twice within 6 months. December 2024 and July 2025”
NHTSA complaint #11673219, 2024

“8/29/20002, the ABS brakes system and Fuel Injection system 10/31/2022, Battery 11/8/2022, car stalled on the freeway 11/9/2022, Car stalled on the freeway 11/19/2022, Timing Control and camshaft position sensors 12/2/2022, Engine fire, the smell of burning plastic 1/9/12, Grinding noise near the right rear tire. I can provide the invoices under separate cover .”
NHTSA complaint #11514496, 2022

Engine And Engine Cooling 3

“The contact owns a 2018 Hyundai Koa. The contact stated that while the daughter was driving the vehicle began to sputter and jerk before stalling. During the failure the oil warning light flashed off and on. The vehicle was towed to the local dealer who diagnosed that the engine had failed due to carbon buildup. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 21V301000(ENGINE) The contac…”
NHTSA complaint #11736103, 2026

“The contact owns a 2018 Hyundai Kona. The contact stated while her daughter was driving at undisclosed speeds, the engine warning light illuminated. There was an abnormal knocking sound coming from the vehicle. The vehicle was taken to an independent mechanic, who determined there was knock in the cylinder. The vehicle was taken to the local dealer, where it was determined that the cam was overworked and both cams had overproduced. Additionally, there was a misfire in cylinders number 1, 2, and 4. There was a power imbalance test performed, which determined that cylinder #3 was the cause of th…”
NHTSA complaint #11621176, 2024

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Exterior Lighting 3

“TL* THE CONTACT OWN 2018 HYUNDAI KONA. THE CONTACT STATED THAT AFTER PURCHASING THE VEHICLE, THE VEHICLE EXPERIENCED UNSTATED FAILURES WITH THE INTERIOR LIGHTING, HEADLIGHTS AND REAR TAIL LIGHTS. ADDITIONALLY, THERE WAS AN UNKNOWN STEERING FAILURE WITH THE VEHICLE. THE VEHICLE WAS TAKEN TO FORT MILL HYUNDAI (805 GOLD HILL RD, FORT MILL, SC 29708) TO BE DIAGNOSED. THE VEHICLE RECEIVED SEVERAL UNKNOWN REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,894.”
NHTSA complaint #11382927, 2020

“I AM REQUESTING INVESTIGATION INTO EXCESS GLARE FROM LED HEADLIGHTS ON THE KONA LIMITED MODEL, YEAR 2018 FOR THOSE MANUFACTURED PRIOR TO JUNE. EXCESSIVE GLARE ORIGINATES FROM THE LED LIGHTS AND RESULTS IN CONSISTENT "BRIGHT BEAM" FLASHES FROM ON COMING DRIVERS, AS THEY THINK YOU HAVE YOUR BRIGHTS ON. THIS RESULTS IN BLINDING AND UNSAFE CONDITIONS WHEN DRIVING ON NARROW ROADS FOR BOTH DRIVERS. HYUNDAI APPEARS TO HAVE KNOWN ABOUT THE ISSUE AS THEY REDESIGNED THE LED HEADLIGHTS MID YEAR. JUNE AND LATER MODELS DO NOT HAVE EXCESS GLARE. THIS APPEARS TO BE SUPPORTED BY IIHS.ORG AT THE FOLLO…”
NHTSA complaint #11163177, 2018

“I OWN A 2018 HYUNDAI KONA SEL PURCHASED IN MARCH 2018 FROM KEARNY MESA HYUNDAI IN SAN DIEGO, CALIFORNIA. I BECAME AWARE THAT THE INITIAL KONA SE AND SEL'S SUBMITTED TO THE INSURANCE INSTITUTE OF HIGHWAY SAFETY (IIHS) FAILED FOR INSUFFICIENT HEADLIGHT ILLUMINATION. I FURTHER UNDERSTAND THAT HYUNDAI INSTITUTED CORRECTIVE ACTION AND RESUBMITTED THE KONA TO THE IIHS IN MAY 2018, WHICH PASSED AND RECEIVED A 5-STAR RATING. I CONTACTED HYUNDAI TO FIND OUT WHAT THEY DID TO CORRECT THE DEFICIENCY, AND CAN MY CAR BE FIXED. I WAS TOLD THAT THE CORRECTION WAS PROPRIETARY, AND THEY CANNOT TELL ME WHA…”
NHTSA complaint #11163199, 2018

Forward Collision Avoidance 3 2 crash 2 fire 3 injury

“My vehicle suffered a tire blowout on [XXX]. It was determined to be caused by ripped beading on the inner and outer part of the tire. It was also said that the damage to the tire occurred at time of initial install by improper mounting and balancing of the wheels and tired. The tires were 235/55/r17 Kelly A/S Edge M+S tubeless radial Tires manufactured in Mexico. The tires were placed on vehicle by the dealer. My safety was put at risk because 1) the tires were not manufacture recommended OEM tires. 2) No warning indicator Illuminated on the dash to indicate the tire was losing pressure.…”
NHTSA complaint #11575287, 2024 · crash · fire · 2 injury(ies)

“I was sold a car with 1 unprepared safety recall and 22 technical service bulletins. In addition to was previously salvaged sue to collision, hail, flood and fire. The vehicle also was a 2019 made into a 2018. When the ecm was reprogrammed the new vin was wiped clean and altered. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”
NHTSA complaint #11553132, 2018 · crash · fire · 1 injury(ies)

“FCA WARNINGS COME ON WHEN ONLY NORTHBOUND ON THE CAUSEWAY IN LOUISIANA. HAPPENS DAILY”
NHTSA complaint #11151515, 2018

Structure 3

“Unable to open passengers rear door from inside”
NHTSA complaint #11467656, 2022

“CAR ANTENNA BROKE OFF WHILE DRIVING ON THE INTERSTATE. POSSIBLE PROJECTILE THAT CAN CAUSE AN ACCIDENT. AIRCONDITIONING SYSTEM IN THE CAR SMELLS LIKE MILDEW. POSSIBLE PROLONG EXPOSURE THAT CAN CAUSE A HEALTH HAZARD. IT ONLY HAPPENS WHEN THE CAR STARTS EVERY TIME.”
NHTSA complaint #11243497, 2018

“FRONT PASSENGER SIDE OF CAR, THE FRONT OF CAR, DISCONNECT FROM FRAME AND FELL TO GROUND. WITHOUT REALIZING IT, BACKED OUT DRIVEWAY,DRAGGING THE FALLEN END AND RIPPING THE WHOLE FRONT OF CAR OFF EXCEPT FOR A 3 INCH "FIBERGLASS" PIECE THAT HELD THE DIVERS SIDE ON TO CAR. (PICTURES AVAILABLE)”
NHTSA complaint #11090963, 2015

Vehicle Speed Control 3

“I purchased a 2018 Hyundai Kona, and it has had one major issue after another. It burns an excessive amount of oil, the engine misfires, and now the turbocharger is failing. I’ve already spent approximately $2,300 repairing the air conditioner and engine, and I can’t afford thousands more in repairs.”
NHTSA complaint #11751885, 2026

“The Kona barely wants to accelerate and stalls out while driving. Even though I recently got a oil change there’s oil consumption and the oil is black as if I never got a oil change. I took it to a hyundai dealer ship, i told them what was wrong they said it’s the timing belt. When that’s not the issue. I recently took it to a mechanic to get a third opinion and to see and fix what is wrong. He declined fixing it saying there’s more to it that is wrong and looks like there’s an engine defect and even complained that the oil was so black. I told him that doesn’t make sense because I’ve been ge…”
NHTSA complaint #11730285, 2026

“my Kona sputters when I put it in gear EVERY TIME. I have purchased gas at several stations so getting bad gas in the tank cannot be an issue. I’ve also had to replace the coil packs twice within 6 months. December 2024 and July 2025”
NHTSA complaint #11673219, 2024

Visibility/Wiper 3 1 fire 2 injury

“My vehicle suffered an electrical fire that wasn't covered under warranty just 2 months after I purchased it. It was inspected by the manufacturer, repair facility(licensed dealer) and insurance however I was denied the inspection report. A Hyundai warranty information sheet states my vehicle had 1 unrepaired service campaign in 6/2022 for the FCA forward collision avoidance. Which meant it was also sold to me without being disclosed. However the NHTSA website says it has 0 unrepaired recalls. Right before the electrical fire the electrical system went haywire. My safetey and my childs safe…”
NHTSA complaint #11521429, 2021 · fire · 2 injury(ies)

“WHEN DRIVING AT NIGHT 98 % OF ONCOMING DRIVERS FLASH THEIR LIGHTS AT ME TO INDICATE THAT I HAD FORGOTTEN TO DIM MY LIGHTS WHEN IN FACT I DID NOT HAVE MY HIGH BEAMS ENGAGED. I TOOK THIS ISSUE TO THE DEALERSHIP WHICH DID IT'S BEST TO FIX THE PROBLEM BUT WAS UNABLE TO CORRECT IT. AFTER DOING SOME RESEARCH I FOUND THAT THERE WAS INDEED AN ISSUE WITH THE LED LIGHTS ON THE VEHICLE. I DISCOVERED THAT HYUNDAI ENGINEERS HAD RECONFIGURED THE PROJECTOR BEAMS TO CORRECT THE ISSUE ON ALL CARS BUILT AFTER MAY 2018. HYUNDAI WAS TOTALLY DISMISSIVE IN SPITE OF THE FOLLOWING. THE 2018 HYUNDAI KONA HAS RECEIVED…”
NHTSA complaint #11165034, 2018

“TL* THE CONTACT OWNS A 2018 HYUNDAI KONA. THE CONTACT STATED THAT "BLIND SPOT HAS BEEN DISABLED" ILLUMINATED ON THE INSTRUMENT PANEL. SHORTLY AFTER, THE BLIND SPOT MONITORS TURNED OFF AND FAILED TO WORK. THE CONTACT HAD TO TURN THE VEHICLE ON AND OFF FOR THE BLIND SPOT MONITORS TO WORK PROPERLY AGAIN. THE VEHICLE WAS TAKEN TO KUNES COUNTRY HYUNDAI OF QUINCY (207 N 36TH ST, QUINCY, IL 62301) WHERE IT WAS DETERMINED THAT THERE WAS A GLITCH, BUT THE DEALER WAS UNABLE TO REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,100.…”
NHTSA complaint #11160531, 2018

Air Bags 2 2 crash 1 injury

“UNKNOWN TYPE OF AIRBAG. THE OTHER BAG DEPLOYED. I HIT SEVERAL TREES , ONE DIRECTLY IN FRONT OF MY VEHICLE. THE MAIN DRIVER AIRBAG DID NOT DEPLOY CAUSING ME TO BE THROWN FORWARD AND RECEIVED HORRIFIC INJURY TO MY HEAD. BY THE WINDSHIELD COMING IN LIKE A V AND SAWING MY SCALP ALL THE WAY DOWN TO THE SKULL.”
NHTSA complaint #11110180, 2018 · crash · 1 injury(ies)

“I had a car collision last [XXX] when the car ahead of me made a sudden stop in the [XXX] . I was in the fastest lane when it happened and I was not protected at all because the airbag did not deploy. It resulted to pain due to contusion on my chest wall, pain on my sternum contusion on my right knee and neck strain. My insurance covered for the repair. Hyundai has told me after I asked them to check on the car that they are not going to investigate as to why the airbag did not deploy. I feel very unsafe driving it. I am very traumatized. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR…”
NHTSA complaint #11569371, 2024 · crash

Back Over Prevention 1

“UNKNOWN. AC stopped working. According to repair shop, alternator belt sliced through the aluminum housing tube and Freon cannot be recharged . It needs total rebuild/reroute of AC tubing as The position and location of alternator belt is too close to the aluminum housing/tubing for cooling system. This is a bad build/design. When it’s really hot outside this is very dangerous for all passengers in this vehicle. Repairman/mechanic said he has seen this issue more and more on several Hyundai’s that came thru his shop, that he believes a common defect and has educated him as first thing to look…”
NHTSA complaint #11534655, 2023

Electronic Stability Control (Esc) 1

“TL* THE CONTACT OWNS A 2018 HYUNDAI KONA. THE CONTACT STATED THAT "BLIND SPOT HAS BEEN DISABLED" ILLUMINATED ON THE INSTRUMENT PANEL. SHORTLY AFTER, THE BLIND SPOT MONITORS TURNED OFF AND FAILED TO WORK. THE CONTACT HAD TO TURN THE VEHICLE ON AND OFF FOR THE BLIND SPOT MONITORS TO WORK PROPERLY AGAIN. THE VEHICLE WAS TAKEN TO KUNES COUNTRY HYUNDAI OF QUINCY (207 N 36TH ST, QUINCY, IL 62301) WHERE IT WAS DETERMINED THAT THERE WAS A GLITCH, BUT THE DEALER WAS UNABLE TO REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,100.…”
NHTSA complaint #11160531, 2018

Lane Departure 1

“TL* THE CONTACT OWNS A 2018 HYUNDAI KONA. THE CONTACT STATED THAT "BLIND SPOT HAS BEEN DISABLED" ILLUMINATED ON THE INSTRUMENT PANEL. SHORTLY AFTER, THE BLIND SPOT MONITORS TURNED OFF AND FAILED TO WORK. THE CONTACT HAD TO TURN THE VEHICLE ON AND OFF FOR THE BLIND SPOT MONITORS TO WORK PROPERLY AGAIN. THE VEHICLE WAS TAKEN TO KUNES COUNTRY HYUNDAI OF QUINCY (207 N 36TH ST, QUINCY, IL 62301) WHERE IT WAS DETERMINED THAT THERE WAS A GLITCH, BUT THE DEALER WAS UNABLE TO REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,100.…”
NHTSA complaint #11160531, 2018

Steering 1

“TL* THE CONTACT OWN 2018 HYUNDAI KONA. THE CONTACT STATED THAT AFTER PURCHASING THE VEHICLE, THE VEHICLE EXPERIENCED UNSTATED FAILURES WITH THE INTERIOR LIGHTING, HEADLIGHTS AND REAR TAIL LIGHTS. ADDITIONALLY, THERE WAS AN UNKNOWN STEERING FAILURE WITH THE VEHICLE. THE VEHICLE WAS TAKEN TO FORT MILL HYUNDAI (805 GOLD HILL RD, FORT MILL, SC 29708) TO BE DIAGNOSED. THE VEHICLE RECEIVED SEVERAL UNKNOWN REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,894.”
NHTSA complaint #11382927, 2020

Suspension 1 1 crash 1 injury

“PRONE TO ROLLOVER WITH LOSING CONTROL OF VEHICLE, ON THE LATER MODEL KONA LIKE THE SECOND I PURCHASED THAT HAVE INSTALLED ANT-ROLLOVER BARS IN THE FRONT END. I TOTALED MY VEHICLE ON 7/8 AND WAS INJURED WITH HEAD TRAUMA”
NHTSA complaint #11122263, 2018 · crash · 1 injury(ies)

Tires 1

“At approximately 10,000 miles the tread is separating from the tire”
NHTSA complaint #11612418, 2024

Wheels 1 1 crash 1 fire 2 injury

“Prt. 2continued. The TPMS sensors had been replaced, which leads me to believe that at time of tire blowout did not function Although the subwoofer was stolen from vehicle the wiring to the subwoofer was said to have caused the fire and remained intact and connected to back of the original stereo equipment. A new subwoofer was purchased and the same wiring used to plug into from before fire and the subwoofer/stereo/wiring all worked just fine. One would assume the wiring would be fried and not work properly, however it didn't at all. This lead to me investigating the vehicle on my own aft…”
NHTSA complaint #11575295, 2021 · crash · fire · 2 injury(ies)

How we read this (methodology)

How to read this: raw complaint totals are not a clean reliability score — a model year with more cars sold, or simply more years on the road, accumulates more complaints regardless of how good it is. So this page leans on two signals that are not distorted by sales volume: the share of complaints falling on each vehicle system (the breakdown above) and NHTSA's own crash / fire / injury / death flags. When we compare model years of the same model, we normalise by years on the road (complaints ÷ vehicle age) rather than comparing raw totals. Age-normalised, the 2018 Hyundai Kona draws about 8.2 complaints per year on the road, ranking 7 of 7 among the Hyundai Kona model years we have ingested (1 = most complaints per year on road).

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