2018 Ford Mustang Problems & Owner Complaints

Engine 53 1 crash 1 fire 1 injury

“I PURCHASED A NEW 2018 FORD MUSTANG 2 DR 4 CYL ECOBOOST ON JULY 9TH 2018. ON AUGUST 15, AFTER HAVING DINNER WITH PARENTS AT THE HOUSE, I WENT TO VISIT SOME FRIENDS IN DAVIE AND IT WAS APROX 7:45 PM WHILE DRIVING ON A 4 LANE ROAD DIVIDED BY A MEDIAN. ROAD HAS FREQUENT SPEEDBUMPS AND THE MEDIAN HAS MATURE TREES. WHILE TRAVELING ON THIS ROAD - I FELT NAUSEOUS AND PLACED BOTH HANDS ON THE STEERING WHEEL AND SUDDENLY THE ROAD BECAME BLURRY AND I LOST CONCIOUSNESS AND STRUCK A TREE IN THE MEDIAN. THE CAR CAUGHT ON FIRE AND ACCORDING TO A POLICE OFFICER, HE TRIED TO REVIVE ME AND TO HELP ME GET…”
NHTSA complaint #11121499, 2018 · crash · fire · 1 injury(ies)

“1. Component failed and availability for inspection: The engine assembly block failed due to a manufacturing defect known as "coolant intrusion into the cylinders." The vehicle and the defective engine are currently located at my residence and remain fully available for federal or manufacturer inspection upon request. 2. Safety risk: The safety of myself and others was severely compromised. Coolant entering the combustion chambers causes sudden, severe engine misfires across all cylinders, erratic power loss, and instantaneous stalling. Operating a vehicle where the engine can suddenly lose al…”
NHTSA complaint #11738968, 2026

“A check engine light turned on and the vehicle was taken to a local dealership. The check engine light was for an engine misfire and was diagnosed further. There was an engine failure due to coolant entering the system. Upon further research, I learned this is a common issue for 2016-2020 Ford Mustangs and it is due to a faulty engine design. The dealership is recommending a new engine install with a price tag of over 13,000 despite this being known to happen because of a badly designed engine with these cars.”
NHTSA complaint #11731787, 2026

Power Train 45 4 crash

“I was driving down the road in my 2018 Mustang ecoboost. When all of the sudden slowing down it locked the rear wheels up. I slid off the road and fortunately I didn’t hit anything but it did pop my side skirt off in the rear of the car. Thankfully the person behind me reacted in quick enough time to get around me considering the rainy weather conditions. This is very dangerous. It’s throwing a code for a solenoid B. Had traction control lights. And says see manual. But they all illuminated after the problem first happened. The car has been parked for a while. However someone suggested I try…”
NHTSA complaint #11708074, 2023 · crash

“The contact owns a 2018 Ford Mustang. The contact stated that his son parked the vehicle and set the parking brake and exited the vehicle; however, the rolled away and crashed into a tree. The contact stated that after the failure, he researched online and found a recall for rollaway failures however, the vehicle was not manufactured in the date range of the recalled vehicles. The contact referenced NHTSA Campaign Number: 18V213000 (Power Train) as the possible cause of the failure. The contact spoke with the local dealer and was made aware that the manufacturer was very rigid when it came to…”
NHTSA complaint #11490557, 2022 · crash

“******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS AN INADVERTENT DUPLICATE OF ODI# 11490557*DJR ******* DELETE VOQ *******”
NHTSA complaint #11490558, 2022 · crash

Electrical System 30 1 crash 1 fire 1 injury

“I PURCHASED A NEW 2018 FORD MUSTANG 2 DR 4 CYL ECOBOOST ON JULY 9TH 2018. ON AUGUST 15, AFTER HAVING DINNER WITH PARENTS AT THE HOUSE, I WENT TO VISIT SOME FRIENDS IN DAVIE AND IT WAS APROX 7:45 PM WHILE DRIVING ON A 4 LANE ROAD DIVIDED BY A MEDIAN. ROAD HAS FREQUENT SPEEDBUMPS AND THE MEDIAN HAS MATURE TREES. WHILE TRAVELING ON THIS ROAD - I FELT NAUSEOUS AND PLACED BOTH HANDS ON THE STEERING WHEEL AND SUDDENLY THE ROAD BECAME BLURRY AND I LOST CONCIOUSNESS AND STRUCK A TREE IN THE MEDIAN. THE CAR CAUGHT ON FIRE AND ACCORDING TO A POLICE OFFICER, HE TRIED TO REVIVE ME AND TO HELP ME GET…”
NHTSA complaint #11121499, 2018 · crash · fire · 1 injury(ies)

“Touch screen system has completely stopped turning on (and wont turn on) any time the outside temperature drops below about 70 degrees fahrenheit. Per online research this is a common, known issue and given that this prevents the use of key saftey features such as the backup camera and climate controls I am unsure why this has not yet initiated a safety recall. I have dealt with this for the past 3 winters and can confirm it is 100% in relation to outside temperature. There is no warning lamp/message. The screen will simply not turn on in below 70 degree temperatures. A component to the touch…”
NHTSA complaint #11723224, 2026

“Backup camera fails frequently. Screen turns blue and error message of backup camera not available is displayed on the screen.”
NHTSA complaint #11657679, 2025

Unknown Or Other 21

“The vehicle is subject to NHTSA Safety Recall 25V572 (Manufacturer Recall Number 25S89) regarding the rear-view camera wiring harness. The manufacturer has notified owners of the safety risk but indicates that the remedy parts are currently unavailable and has failed to provide a specific timeline for repair. I have contacted the authorized dealer and the manufacturer requesting a remedy or an interim inspection, as the rear-view camera is currently functioning correctly with no blank screen or distortion. However, the manufacturer and dealer have refused to perform an inspection to verify th…”
NHTSA complaint #11703798, 2025

“Rear camera safety recall. I've contacted the local dealerships of Galpin Ford and Santa Monica Ford to fix and been denied. This recall is over 1-month now, and they say they do not have the parts to fix and cannot help. This is affecting my safety and a financial inconvenience. Please advise, thank you.”
NHTSA complaint #11692543, 2025

“Sync to my phone works off and on. The radio stays on even when the vehicle is shut off, and media button stopped working.”
NHTSA complaint #11669657, 2025

Structure 15

“Over the past year, we've had this car into the Ford of Clermont Florida dealer 5 times about a leak. Whenever we have a storm, the back footwell fills with water. Their leak specialist has said he has found the source of the issue multiple times and after each "repair", we still have a leak. They've replaced the rubber around both side windows and they've asked us to have the front windshield replaced. Even with all of this work, we still have a leak. In the longer term, this could compromise the structural integrity of the car. I don't know what else to do beyond bringing the car back…”
NHTSA complaint #11684927, 2025

“Passenger door unlatches and opens on its own at highway speed.”
NHTSA complaint #11637345, 2025

“An issue occurred with the passenger door latch. The passenger door of my vehicle unlatched to a secondary latching position at a speed of 70 mph, causing wind to rush in around the closed window and the door open indicator light and chime to activate. The door had been securely shut at a rest area 30 minutes prior to the incident. Although the subject of Customer Satisfaction Program 21N10, which requires the owner to pay a diagnostic fee to confirm an issue with the latches, Ford has not acknowledged this door latch issue via a safety recall.”
NHTSA complaint #11592676, 2024

Latches/Locks/Linkages 12

“The contact owns a 2018 Ford Mustang. The contact stated that on several occasions while driving at various speeds, the passenger’s side door opened inadvertently. The contact also stated that on several occasions while driving at various speeds, she observed wind coming from the passenger’s side door with the door alarm chime being audible. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.”
NHTSA complaint #11587167, 2024

“The contact owns a 2018 Ford Mustang. The contact stated that while driving at 65 MPH, the message "Front Passenger Door Ajar" was displayed on the instrument panel. The contact pulled over to the side of the road and opened and closed the door. The contact stated that the failure persisted. The message was displayed three times. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure. The failure mileage was unknown.”
NHTSA complaint #11691722, 2023

“The contact owns a 2018 Ford Mustang. The contact stated that while driving at an undisclosed speed, the front passenger door opened independently. The contact stated that the failure had occurred about six times while he was driving. The contact stated that he contacted the dealer by phone and was advised that the program that covered the failure was 21N10 which had expired two days prior to his phone call. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.”
NHTSA complaint #11548712, 2023

Back Over Prevention 11

“The contact owns a 2018 Ford Mustang. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the dealer inspected the rear-view camera, and the camera was found to be functional. However, the contact reported that the camera image was distorted, with a grey raindrop line running across the screen. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 99,858.”
NHTSA complaint #11726770, 2026

“The contact owns a 2018 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the camera was inoperable. The vehicle was not repaired. The failure mileage was unavailable.”
NHTSA complaint #11727593, 2025

“The contact owns a 2018 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that occasionally the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. In addition, the contact was unable to activate the heater while the screen was black. The local dealer was contacted. The contact stated that the man…”
NHTSA complaint #11705443, 2025

Engine And Engine Cooling 8

“The contact owns a 2018 Ford Mustang. The contact stated that while driving at various speeds, the engine sputtered with the check engine warning light illuminated. There was heavy white smoke coming from the tailpipe. Upon arriving at the destination, the vehicle hesitated to restart, and the contact observed a significant loss of coolant. The vehicle stalled while driving at various speeds. Upon inspection, the dealer confirmed coolant intrusion in cylinders #2 and #3, resulting in total engine failure. The manufacturer was notified of the failure and stated that the VIN was not under recall…”
NHTSA complaint #11746432, 2026

“The contact owns a 2018 Ford Mustang. The contact stated that upon starting the vehicle, there was an abnormal knocking sound coming from the engine compartment. Upon inspecting the vehicle, the contact found oil underneath the engine compartment. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure. The failure mileage was 49,000.”
NHTSA complaint #11674242, 2025

“The contact owns a 2018 Ford Mustang. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a certified mechanic who diagnosed the vehicle with a misfire in cylinder #1, and coolant leaking into the engine. The mechanic referred the contact to the dealer. The vehicle was taken to the dealer who confirmed the diagnosis and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mile…”
NHTSA complaint #11656746, 2025

Fuel/Propulsion System 7 1 crash 1 fire 1 injury

“I PURCHASED A NEW 2018 FORD MUSTANG 2 DR 4 CYL ECOBOOST ON JULY 9TH 2018. ON AUGUST 15, AFTER HAVING DINNER WITH PARENTS AT THE HOUSE, I WENT TO VISIT SOME FRIENDS IN DAVIE AND IT WAS APROX 7:45 PM WHILE DRIVING ON A 4 LANE ROAD DIVIDED BY A MEDIAN. ROAD HAS FREQUENT SPEEDBUMPS AND THE MEDIAN HAS MATURE TREES. WHILE TRAVELING ON THIS ROAD - I FELT NAUSEOUS AND PLACED BOTH HANDS ON THE STEERING WHEEL AND SUDDENLY THE ROAD BECAME BLURRY AND I LOST CONCIOUSNESS AND STRUCK A TREE IN THE MEDIAN. THE CAR CAUGHT ON FIRE AND ACCORDING TO A POLICE OFFICER, HE TRIED TO REVIVE ME AND TO HELP ME GET…”
NHTSA complaint #11121499, 2018 · crash · fire · 1 injury(ies)

“While completing a turn at a T-intersection, the vehicle experienced a complete loss of motive power for several seconds, leaving the car stationary in the path of oncoming traffic. The transmission (10R80) failed to engage, a known symptom of internal CDF Drum sleeve failure (TSB 24-2254). This follows a 'Green' inspection by a dealer on March 23rd where an axle seal leak and shifting issues were overlooked. The failure to engage gear during a turn creates an unreasonable risk of a T-bone collision.”
NHTSA complaint #11732274, 2026

“The vehicle jolts when placed from park or reverse to Drive after being driven 30 or more minutes or driving 10+ miles. I had previously sent it to 3 different dealerships and only one was able to temporarily resolve the issue. They had to adjust the issue through a computer system. However, after 6-12 months, it is happening again. I feel that is a property or safety issue for drivers because, the transmission or shift change makes the vehicle jump forward and if not carefully could possibly hit another vehicle or person that passes through the front side of the vehicle.”
NHTSA complaint #11687193, 2025

Service Brakes 5 1 crash

“I was driving down the road in my 2018 Mustang ecoboost. When all of the sudden slowing down it locked the rear wheels up. I slid off the road and fortunately I didn’t hit anything but it did pop my side skirt off in the rear of the car. Thankfully the person behind me reacted in quick enough time to get around me considering the rainy weather conditions. This is very dangerous. It’s throwing a code for a solenoid B. Had traction control lights. And says see manual. But they all illuminated after the problem first happened. The car has been parked for a while. However someone suggested I try…”
NHTSA complaint #11708074, 2023 · crash

“While parked all day with the ignition off and lights off, I returned to find the brake lights and third brake light illuminated. The lights stayed on even after moving the brake pedal. I discovered a small broken plastic bumper on the floorboard, which appears to be the brake pedal stop bumper associated with recall 22V011. This failure causes the brake light circuit to remain closed, leaving the brake lamps on continuously, potentially confusing other drivers and draining the battery. No crash occurred.”
NHTSA complaint #11680544, 2025

“BRAKE LIGHTS STAY ON AFTER RELEASING PEDAL, SOMETIMES ALSO AFTER PARKING CAR AND TURNING OFF.”
NHTSA complaint #11376907, 2020

Steering 4 1 crash

“The contact owns a 2018 Ford Mustang. The contact stated that while driving at 63 MPH, the steering wheel was guided to drive forward, however, the steering wheel independently steered to the left direction. The vehicle independently accelerated and crashed into a concrete road barrier. The driver's rear and the driver's front area of the vehicle were damaged. The side air bag deployed both the passenger and driver. No injuries were sustained. A police report was filed. The vehicle was able to be driven away from the crash scene. The vehicle was taken to an independent mechanic who diagnosed t…”
NHTSA complaint #11584933, 2024 · crash

“WHILE DRIVING MY MUSTANG ON THE INTERSTATE, THE POWER STEERING FAILED MAKING THE CAR EXTREMELY UNSTABLE. IT TOOK TREMENDOUS EFFORT TO STEER THE CAR SAFELY TO THE SIDE OF THE ROAD.”
NHTSA complaint #11319233, 2020

“HOURS FROM HOME AND POWER STEERING FAILED. DEALER SAID THE STEERING ASSIST SYSTEM IS GONE 16523 MILES ON THE CAR. HAD TO LEAVE THE CAR THERE AND WAS GIVEN A RENTAL. NO ESTIMATED TIME OF REPAIR, PART IS ON NATIONAL BACK ORDER. NO WARNINGS STEERING JUST FAILED SUDDENLY.VEHICLE WAS IN MOTION WHEN IT QUIT. OUR DEALER WHERE WE LIVED SEARCHED AND FOUND 1 PART AVAILABLE IN THE COUNTRY. HAVE TO PICK UP MY CAR. NO LONGER FEEL SAFE OR CONFIDENT IN DRIVING THE CAR BECAUSE WHEN IS IT GOING TO HAPPEN AGAIN.”
NHTSA complaint #11140105, 2018

Wheels 3 1 crash

“I was driving down the road in my 2018 Mustang ecoboost. When all of the sudden slowing down it locked the rear wheels up. I slid off the road and fortunately I didn’t hit anything but it did pop my side skirt off in the rear of the car. Thankfully the person behind me reacted in quick enough time to get around me considering the rainy weather conditions. This is very dangerous. It’s throwing a code for a solenoid B. Had traction control lights. And says see manual. But they all illuminated after the problem first happened. The car has been parked for a while. However someone suggested I try…”
NHTSA complaint #11708074, 2023 · crash

“"Swollen Lug Nuts" Car was in for service and state inspection including tire rotation. Was informed that the car had "swollen lug nuts". Soft outer metal of lug nuts has deformed due to use of impact wrenches used in tire rotation over the life of the car. Continued swelling of the lug nuts will make it impossible to remove wheels with the manufacturer supplied tire iron.”
NHTSA complaint #11509006, 2023

“2018 MUSTANG GT 6 SPEED PERFORMANCE PACK, TIRES RUBBING ON INNER WHEEL WELLS CAUSING WIRES TO SHOW ON INSIDE OF TIRE, FEW MONTHS AGO TOOK CAR IT TO DEALERSHIP SAID NOTHING WAS WRONG BUT THERE IS HOLES RUBBED INTO MY WHEEL WELLS, ALSO HAD A CLUTCH ISSUE AND NOISE AT SAME TIME AND THEY SAID NOTHING WAS WRONG AGAIN, TOOK CAR BACK AND A WEEK AGO HAD A CLUTCH AND TRANS PROBLEM COME ABOUT, HAVE TO FORCEFULLY PUSH SHIFTER INTO A GEAR FOR IT TO GO IN, WITH THE CLUTCH FULLY PRESSED I CAN PUT THE CAR IN GEAR AND IT WILL ATTEMPT TO TAKE OFF, WITHOUT RELEASING THE CLUTCH, I CANNOT GET THE CAR INTO 6TH 5TH…”
NHTSA complaint #11355695, 2020

Air Bags 2 2 crash 4 injury

“I WAS INJURED IN AN ACCIDENT ON 8/22/20 WHILE DRIVING MY 2018 MUSTANG GT. THE SIDE AIR BAGS DID NOT DEPLOY...EVEN THE INSURANCE ADJUSTER AND COLLISION SHOP ARE WONDERING WHY. MY CAR WAS TOTALED...I DO NOT BELIEVE THE AIRBAG SYSTEM WORKED AS INTENDED. I WAS HIT ON THE DRIVER SIDE WHILE TRAVELING APPROX 30MPH, THE DRIVER THAT HIT ME STATED TO POLICE THAT HE WAS GOING 45MPH.”
NHTSA complaint #11352282, 2020 · crash · 3 injury(ies)

“I WAS IN AN ACCIDENT TWO DIFFERENT TIMES IN A MUSTANG AND THE MOST OF MY INJURY WAS TO MY LEFT LEG FROM THE AIR BAG. I AM STILL LIMPING FROM IT. IT CAUSED MASSIVE BRUISES AND A FRACTURE TO MORE THAN ONE AREA OF MY LEFT LEG. ON THE DRIVER SIDE. BOTH ACCIDENTS WAS ON A CITY STREET. GOING 35 MILES AN HOUR.”
NHTSA complaint #11390607, 2021 · crash · 1 injury(ies)

Forward Collision Avoidance 2

“This issue is when a haze develops on the inside of the windshield in the line of sight of the forward facing camera that detects vehicles, objects, traffic lanes and rain sensing. Since this area of the windshield is enclosed, there is no way to clean it. This is not condensation but dust particles that adhere to the glass, possibly from AC or heat that flows along the windshield and also it possibly enhanced in humid climates. When the issue occurs, the dash warning will appear stating, "Front Camera Low Visibility Clean Screen" and the outside windshield is definitely not dirty. I've t…”
NHTSA complaint #11464286, 2022

“FORWARD COLLISION AVOIDANCE, LANE DEPARTURE WARNING, LANE KEEPING ASSIST, ADAPTIVE CRUISE CONTROL, DRIVER NOTIFICATION AND AUTO HIGH BEAM CONTROL STOPPED WORKING ON 2018 FORD MUSTANG. CAR CURRENTLY IN SHOP HAVING IMAGE PROCESSING MODULE RECALIBRATED FOR $1232.22. THIS IS A KNOWN ISSUE FOR OTHER MUSTANGS AS INDICATED BY RECALL 20S26. FORD CLAIMS MY CAR IS NOT INCLUDED IN THIS RECALL EVEN THOUGH IT APPEARS TO BE FOR THE SAME, KNOWN ISSUE. THE SYSTEM ALERTS ME THIS IS NOT WORKING AS SOON AS THE CAR IS STARTED VIA MESSAGE ON DASH AND SEVERAL BEEPS.”
NHTSA complaint #11387702, 2020

Lane Departure 2

“This issue is when a haze develops on the inside of the windshield in the line of sight of the forward facing camera that detects vehicles, objects, traffic lanes and rain sensing. Since this area of the windshield is enclosed, there is no way to clean it. This is not condensation but dust particles that adhere to the glass, possibly from AC or heat that flows along the windshield and also it possibly enhanced in humid climates. When the issue occurs, the dash warning will appear stating, "Front Camera Low Visibility Clean Screen" and the outside windshield is definitely not dirty. I've t…”
NHTSA complaint #11464286, 2022

Seat Belts 2

“The contact owns a 2018 Ford Mustang. The contact stated that the front driver’s side and front passenger’s side seat belts failed to retract and failed to properly secure the occupants seated in the vehicle. The vehicle was taken to the local dealer who replaced the seat belts, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 50,000.”
NHTSA complaint #11668802, 2025

“The contact owns 2018 Ford Mustang. The contact stated that while turned off and inspecting the vehicle, the contact became aware that the driver’s and passenger’s side seat belts failed to retract as needed. The dealer immediately replaced the driver’s seat belt system but had declined to repair the vehicle at the time. The manufacturer was notified of the failure. The failure mileage was 42,000.”
NHTSA complaint #11629317, 2020

Tires 2

“The contact owns a 2018 Ford Mustang. While the contact's wife was driving at an undisclosed speed, there was a grinding sound coming from the vehicle and the vehicle jerked abnormally. In addition, the contact stated that the TPMS warning light was illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The contact was provided with the cost of a diagnostic test fee. The vehicle was taken to an independent mechanic where it was diagnosed with valve body failure. The contact was informed that the valve body needed to be replaced. The vehicle was no…”
NHTSA complaint #11622812, 2024

“September 9, 2022 at 4:45 P.M. CST. Less than 300 yards from merging onto the interstate, my children and I heard an extremely weird noise coming from the passenger side of my car, so I immediately pulled over. My daughter and I both looked at each other and asked, “what is that?” I told my daughter I knew I did not have a flat, however I felt like there was something wrong with my tire. We exited my car and found that my passenger side front tire had wire showing and was tearing/ripping at the “belt”. This occurred on/near the inner sidewall. I drive a 2018 Mustang GT, and had this occurred…”
NHTSA complaint #11483840, 2022

Visibility/Wiper 2

“Like many many Ford Mustangs 2015 and newer, the AC Evaporator has failed and is leaking. This can cause condensation on the windshield and visibility issues with fogging / defrosting. Ford refuses to replace the defective evaporator. Ford dealer Coughlin Ford, Newark, Ohio diagnosed the defect and provided an estimate of $2,679.88 to replace the evaporator.”
NHTSA complaint #11612510, 2024

“THE INFOTAINMENT SYSTEM (SYNC 3 W/ CARPLAY) THAT CAME STOCK WITH MY 2018 MUSTANG ECOBOOST RECENTLY STOPPED WORKING. THE CAR HAS 42K MILES ON IT AND IS JUST OVER 2 YEARS OLD. SYNC 3 STARTED TO RANDOMLY LAG (20-60 SEC LAG PER BUTTON PRESS), BUTTONS BECAME UNRESPONSIVE (PRESS NOT RECOGNIZED AT ALL), SHOWED INCORRECT GPS LOCATIONS WHILE USING CARPLAY (PLUGGED IN) WITH MULTIPLE MAP SERVICES, BACKUP CAM ISSUES, AND WOULD CAUSE BLUETOOTH TO DISCONNECT RANDOMLY. I LOGGED A COMPLAINT WITH MY LOCAL DEALERSHIP AND BROUGHT IT IN FOR A DIAGNOSTIC TEST. THE DEALERSHIP STATED THAT THE APIM COMPONENT NEEDED…”
NHTSA complaint #11373044, 2020

Exterior Lighting 1

“While parked all day with the ignition off and lights off, I returned to find the brake lights and third brake light illuminated. The lights stayed on even after moving the brake pedal. I discovered a small broken plastic bumper on the floorboard, which appears to be the brake pedal stop bumper associated with recall 22V011. This failure causes the brake light circuit to remain closed, leaving the brake lamps on continuously, potentially confusing other drivers and draining the battery. No crash occurred.”
NHTSA complaint #11680544, 2025

Seats 1

“THE VEHICLES PASSENGER FRONT SEAT RECLINING LATCH HAS MALFUNCTIONED AND NOW THE SEAT WILL NO LONGER STAY IN A LOCKED BACK POSITION. THE VEHICLE WAS NOT MOVING WHEN THIS PART WAS BEING USED BY A CHILD TO ALLOW EXIT FROM THE BACK SEAT. WITH THE SEAT NOT BEING ABLE TO LOCK BACK IT HAS NOW ADDITIONALLY CREATED A LACK OF VISION FOR THE DRIVER TO LOOK FOR ONCOMING VEHICLES THROUGH THE PASSENGER SIDE MIRROR SINCE THE SEAT IS ALWAYS LEANING FORWARD.”
NHTSA complaint #11364013, 2020

Suspension 1

“THE TRUNK WILL OPEN WHILE DRIVING WHEN IT IS COLD OUTSIDE, GOING OVER ANY BUMP, OR EVEN WHEN I BRAKE. TOOK IT IN TO GET IT FIXED 3 TIMES WITH NO RESULTS. ALSO, THE REAR SHOCK ABSORBERS KEEP FAILING; RESULTING IN AN UNCOMFORTABLE RIDE.”
NHTSA complaint #11290118, 2019

Vehicle Speed Control 1

“AT ACCELERATION THE CAR WON'T SHIFT WHEN NEEDED THEN IT'LL AUTOMATICALLY DOWN SHIFT AND STOP ACCELERATING. THE RPM GAGE NEEDLE BOUNCES UP & DOWN WITH & WITH ACCELERATION IMAGED SPEED STILL DECREASES THEN SOMETHING CATCHES AND IT'LL START ACCELERATING & RPM GOING TO HIGH THEN STARTS ALL OVER BEFORE FINALLY WORKING RIGHT.”
NHTSA complaint #11301025, 2020