2018 Ford Expedition Problems & Owner Complaints

Power Train 143 2 crash 1 injury

“The contact owns a 2018 Ford Expedition Max. The contact stated that while driving at various speeds, the vehicle was jerking slightly. The vehicle was taken to the dealer, where the transmission computer software was updated; however, the failure recurred while driving. The vehicle was taken back to the dealer, where the contact was informed that the vehicle was attempting to learn the contact's driving pattern and was operating as designed. The contact stated that while driving approximately 55 MPH, the vehicle jerked and experienced an unintended transmission downshift into first gear. A me…”
NHTSA complaint #11653271, 2021 · 1 injury(ies)

“I WAS BACKING UP AND THE TRUCK TOOK OFF WITHOUT MY FOOT ON THE GAS PEDAL. I HAVE ABOUT 15K IN DAMAGE TO MY VEHICLE. I HAVE FOUND A FEW OTHERS THAT HAVE HAD THE SAME PROBLEM”
NHTSA complaint #11205021, 2019 · crash

“THE TRUCK WAS BEING BACKED INTO A PARKING SPOT ,THE TRUCKS TURNED OFF I PUSHED THE PEDAL TO START THE TRUCK TO BACK UP AND IT PROPELLED INTO THE WALL OF THE ESTABLISHMENT THAT I WAS GOING INTO TO EAT DINNER CAUSING A GREAT DEAL OF DAMAGE TO THE BUILDING AND MY VEHICLE. MY BIGGEST CONCERN IS THIS PROBLEM NOT BEING LOOKED INTO. I HAVE A FAMILY AND WE ALL RIDE IN THIS TRUCK I WOULD NEVER WANT TO PUT THERE LIVES IN DANGER KNOWING THAT THIS IS A PROBLEM GOING ON WITH THESE TRUCKS.”
NHTSA complaint #11144483, 2018 · crash

Engine 97 1 crash 1 fire 6 injury

“EVEN THOUGH I HAVE PUT THE CAR IN PARK, IT STILL MOVES AND HAS HIT ME AND SOME OF THE PASSENGERS GETTING OUT THE CAR WITH THE DOORS AND OTHER PARTS OF THE VEHICLE ALMOST RUNNING US OVER. THE VEHICLE WAS PUT IN PARK ACCORDING TO DIAL. HOWEVER, IT STILL MOVED.”
NHTSA complaint #11255235, 2019 · 6 injury(ies)

“Our 2018 Ford Expedition Max caught fire while on a test drive after repairs at Canby Ford. It completely caught fire and is a total loss. We were supposed to pick up the car an hour later. If our kids were in the car strapped into car seats, there may not have been enough time to get them out. They could have died. The mechanic who was driving saw the engine smoking and jumped out (he was at risk). The whole car was gone within 2-3 minutes. In my opinion it exploded as all the windows were blown out. The motor block melted, and the front end of the car is gone. There is a report with Canby Or…”
NHTSA complaint #11549081, 2023 · fire

“No Brakes, Engine Racing, & ignition would not turn off, yes available for inspection at Seth Whatley Ford. Car crashed which was the only way it came to a stop, wheels were still turning when I got out of the car, if anyone one had been around they would have been hurt or killed. Towed to dealer, dealer was unable to find any evidence on their side. Insurance adjuster came out and assess the damage from crash. There was no warning lights or sensors that were working during this episode. Monday, March 27, 2023 at approximately 10am, I got into my Expedition to start my vehicle, the brake pedal…”
NHTSA complaint #11522130, 2023 · crash

Electrical System 33 1 crash 2 fire 6 injury

“EVEN THOUGH I HAVE PUT THE CAR IN PARK, IT STILL MOVES AND HAS HIT ME AND SOME OF THE PASSENGERS GETTING OUT THE CAR WITH THE DOORS AND OTHER PARTS OF THE VEHICLE ALMOST RUNNING US OVER. THE VEHICLE WAS PUT IN PARK ACCORDING TO DIAL. HOWEVER, IT STILL MOVED.”
NHTSA complaint #11255235, 2019 · 6 injury(ies)

“Our 2018 Ford Expedition Max caught fire while on a test drive after repairs at Canby Ford. It completely caught fire and is a total loss. We were supposed to pick up the car an hour later. If our kids were in the car strapped into car seats, there may not have been enough time to get them out. They could have died. The mechanic who was driving saw the engine smoking and jumped out (he was at risk). The whole car was gone within 2-3 minutes. In my opinion it exploded as all the windows were blown out. The motor block melted, and the front end of the car is gone. There is a report with Canby Or…”
NHTSA complaint #11549081, 2023 · fire

“Electrical fire under hood occurred spontaneously. Just before my vehicle shut off the dash board read something about to conserve battery shut engine off. Pulled over got out of car and it burned . Insurance agent is investigating. Sherriff and fireman said it was electrical fire under hood. Had I not decided to pull over at rest stop when I did we would have been on freeway when it ignited.”
NHTSA complaint #11425507, 2021 · fire

Unknown Or Other 31 10 injury

“The chrome trim on the upper center console of my 2018 Ford Expedition Platinum Max has begun peeling and lifting, creating a razor-sharp exposed metal edge in the front passenger compartment. The sharp metal edge is located where the driver and front passenger/children rest their arms and where the console storage is opened and accessed during normal use. The edge is sharp enough to cause deep lacerations with normal contact. This defect has already resulted in multiple significant cuts to occupants, producing wounds that bled for several hours and required medical care to control bleeding.…”
NHTSA complaint #11703347, 2025 · 5 injury(ies)

“Power Running boards. The running boards half deploy and stop. The running boards go up and down while the vehicle is in motion. When opening the doors the running boards deploy half way and stop causing the persons exiting the vehicle to step on and uneven surfaces, resulting in twisted ankles and persons falling to the ground. The running boards were seems to malfunction every few years, they were replaced by Latrobe Chevy Ford 3 years ago and are currently being replaced by Bud Smail Ford.”
NHTSA complaint #11752796, 2026 · 3 injury(ies)

“The chrome plating on the center console has peel up, causing a finger laceration when reaching into the cup holder.”
NHTSA complaint #11752748, 2026 · 1 injury(ies)

Engine And Engine Cooling 25

“The contact owns a 2018 Ford Expedition. The contact stated that while driving at an undisclosed speed, there was an abnormal rattling sound coming from the engine. The vehicle was taken to a dealer, where it was diagnosed with camshaft phaser and timing chain failures. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 35,540.”
NHTSA complaint #11731887, 2025

“The contact owns a 2018 Ford Expedition. The contact stated that upon starting the vehicle, there was an abnormal cranking sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer where the contact related the failure to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the contact was informed that the vehicle was not covered under the program. The vehicle was not repaired. The manufacturer was made aware of the failure, and the contact was provided a case number. The failure mileage was approximately 80,000.”
NHTSA complaint #11670183, 2025

“The contact owns a 2018 Ford Expedition. The contact stated that when the vehicle was started, there was an abnormal rattling sound coming from the vehicle. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure; however, unofficially the failure was diagnosed as a failed cam phaser. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unknown recall; however, the VIN was not associated with the recall. The contact was advised to take the vehicle to…”
NHTSA complaint #11669157, 2025

Suspension 24

“While driving on to a rough area such as a bridge crossing the vehicle exhibited excessive bouncing and caused the direction of travel toward the next lane. Repairs to the front struts were made at the dealership where the vehicle was originally purchased. The repair part was described as JL1Z 18124 E Shock Absorber Asy. The service advisor said struts are described this way due to the way it is listed in the parts catalog. Since this repair the vehicle has increasingly repeated the same bouncing and driveability to the extent that another service call is required.”
NHTSA complaint #11708735, 2025

“With only 53500 miles the gears stopped working. The gear shift pulls and hesitates when changing gears. The engine pulls when excelerating even at low speeds while struggling to shift. The Cam is also causing issues with loud start up sounds.”
NHTSA complaint #11666649, 2025

“Front struts faulty. Drivers side blew and all the fluid leaked out and the passenger side was leaking. Unknown safety issue but the vehicle only has 42,000 miles and has never been off road. Still has original tires, shouldn’t struts last longer than tires? The problem was confirmed by my local Ford dealer. I paid $1467.72 to have them replaced which is ridiculous for a vehicle with such low mileage. In my research I have found that this may be a widespread problem but there has been no recall. No warnings.”
NHTSA complaint #11618139, 2024

Exterior Lighting 23

“Front passenger DRL fail in lower 2/3 of LED strip. Im afraid other cars won't see me as well. No warnings on the inside dash display. A car flagged me down to tell me.”
NHTSA complaint #11719657, 2026

“Passenger side DRL (daytime running light) has dimmed and turned purple. Upon further research, this is happening to thousands of Ford Expeditions specifically on the passenger side. The only repair is to replace entire housing.”
NHTSA complaint #11708963, 2025

“DRL failure is widespread across ford vehicles and should be addressed by the manufacturer.”
NHTSA complaint #11707796, 2025

Vehicle Speed Control 15 1 crash

“No Brakes, Engine Racing, & ignition would not turn off, yes available for inspection at Seth Whatley Ford. Car crashed which was the only way it came to a stop, wheels were still turning when I got out of the car, if anyone one had been around they would have been hurt or killed. Towed to dealer, dealer was unable to find any evidence on their side. Insurance adjuster came out and assess the damage from crash. There was no warning lights or sensors that were working during this episode. Monday, March 27, 2023 at approximately 10am, I got into my Expedition to start my vehicle, the brake pedal…”
NHTSA complaint #11522130, 2023 · crash

“I noticed a loud rattle when starting my 2018 Ford Expedition, at first occasionally and then on every cold start. The Ford Dealer's service department diagnosed a cam phaser issue. There were no warning lights or messages available to me, but the service department's diagnosis showed several timing faults. I was told the cam phaser repair is $4000 - $5000 and continued use puts the engine and transmission at risk. I contacted Ford customer service and was told that my vehicle was not eligible for assistance with these repairs and that my level of loyalty also did not make me eligible for assi…”
NHTSA complaint #11750763, 2026

“"Verified internal hydraulic cross leak due to CDF drum bushing movement. Transmission has delayed engagement in 4th, 5th, and 6th gears. This is a known manufacturing defect in the 10R80 transmission."”
NHTSA complaint #11726870, 2026

Service Brakes 13 3 crash 7 injury

“EVEN THOUGH I HAVE PUT THE CAR IN PARK, IT STILL MOVES AND HAS HIT ME AND SOME OF THE PASSENGERS GETTING OUT THE CAR WITH THE DOORS AND OTHER PARTS OF THE VEHICLE ALMOST RUNNING US OVER. THE VEHICLE WAS PUT IN PARK ACCORDING TO DIAL. HOWEVER, IT STILL MOVED.”
NHTSA complaint #11255235, 2019 · 6 injury(ies)

“WAS HIT BY A VEHICLE WHILE MAKING A LEFT HAND TURN ON A CITY STREET. TRIED TO STOP THE CAR. BREAKS WOULD NOT WORK AND JUST WENT TO THE FLOOR BOARD. VEHICLE SPED UP. JUMPED 2 CURBS AND HAD TO THROW THE CAR IN PARK IN ORDER TO STOP. AIR BAGS DID NOT DEPLOY.”
NHTSA complaint #11340103, 2020 · crash · 1 injury(ies)

“No Brakes, Engine Racing, & ignition would not turn off, yes available for inspection at Seth Whatley Ford. Car crashed which was the only way it came to a stop, wheels were still turning when I got out of the car, if anyone one had been around they would have been hurt or killed. Towed to dealer, dealer was unable to find any evidence on their side. Insurance adjuster came out and assess the damage from crash. There was no warning lights or sensors that were working during this episode. Monday, March 27, 2023 at approximately 10am, I got into my Expedition to start my vehicle, the brake pedal…”
NHTSA complaint #11522130, 2023 · crash

Structure 13 1 crash

“I WAS BACKING UP AND THE TRUCK TOOK OFF WITHOUT MY FOOT ON THE GAS PEDAL. I HAVE ABOUT 15K IN DAMAGE TO MY VEHICLE. I HAVE FOUND A FEW OTHERS THAT HAVE HAD THE SAME PROBLEM”
NHTSA complaint #11205021, 2019 · crash

“The contact owns a 2018 Ford Expedition. The contact received notifications of NHTSA Campaign Numbers: 24V099000 (Seat Belts), 26V344000 (Seat Belts), 26V368000 (Structure), and 26V402000 (Power Train); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.”
NHTSA complaint #11751868, 2026

“The contact owns a 2018 Ford Expedition. The contact received notifications of NHTSA Campaign Numbers: 25V197000 (Seat Belts), 26V344000 (Seat Belts), 26V368000 (Structure), and 26V402000 (Power Train); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.”
NHTSA complaint #11749566, 2026

Seat Belts 11 2 injury

“The contact owns a 2018 Ford Expedition. The contact stated that while her husband was driving at 20 MPH, the front driver's side seat belt exploded, making a loud popping sound, and the seat belt tightened and pulled the driver back into the seat. Additionally, the automatic emergency braking system engaged, causing the vehicle to stop. No warning light was illuminated. The contact's husband stated that the cabin was filled with smoke and an electrical burning odor was noticed. The driver pulled over, but the seat belt had significantly retracted and was able to be unbuckled after several at…”
NHTSA complaint #11679021, 2025 · 1 injury(ies)

“Went to leave for work and as I started my vehicle and pulled my seat belt to put it on and the seat belt pretensioner went off.”
NHTSA complaint #11667460, 2025 · 1 injury(ies)

“The contact owns a 2018 Ford Expedition. The contact received notifications of NHTSA Campaign Numbers: 24V099000 (Seat Belts), 26V344000 (Seat Belts), 26V368000 (Structure), and 26V402000 (Power Train); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.”
NHTSA complaint #11751868, 2026

Wheels 9

“The contact owns a 2018 Ford Expedition. While contact's son was driving at an undisclosed speed, the low tire pressure warning light illuminated. The contact's son drove the vehicle to the intended destination. The contact's son inspected the tires and determined that the front passenger’s side tire was cracked and needed to be replaced. The contact arrived at the location. The contact and son attempted to remove the lug nuts and bolts; however, the OEM provided lug removal tool did not fit the nuts and bolts. The vehicle was towed to the dealer where the contact was informed that in hotter s…”
NHTSA complaint #11669204, 2025

“The wheel nuts on my vehicle are defective. The Ford Dealership had to replace all twenty-four of them for "swelling". Evidently, the design of these wheel nuts (Ford part number ACPZ 1012 M) makes it impossible to remove without destroying them because of their defective design. According to Ford Customer Care, these parts are considered wear items and are not covered under warranty. In my opinion, wheel nuts may be considered a safety item, should they fail or if they are not removeable with customary tools during roadside emergencies. I purchased this vehicle new in October 2018 and since…”
NHTSA complaint #11639143, 2025

“Lug nuts could not be removed using Ford's lug wrench. All lug nuts seemed to be slightly oversized preventing lug wrench from fitting. Had I been out on the highway needing to replace a tire, it would have required specialized assistance. I had to replace all lug nuts in order for lug wrench to be an option in the future. I do still have the old lug nuts.”
NHTSA complaint #11614779, 2024

Fuel/Propulsion System 7 1 fire

“Our 2018 Ford Expedition Max caught fire while on a test drive after repairs at Canby Ford. It completely caught fire and is a total loss. We were supposed to pick up the car an hour later. If our kids were in the car strapped into car seats, there may not have been enough time to get them out. They could have died. The mechanic who was driving saw the engine smoking and jumped out (he was at risk). The whole car was gone within 2-3 minutes. In my opinion it exploded as all the windows were blown out. The motor block melted, and the front end of the car is gone. There is a report with Canby Or…”
NHTSA complaint #11549081, 2023 · fire

“My vehicle has been making a very loud rattling sound upon starting. I reached out to the Ford service department about this and they said the cam phaser is failing but the customer satisfaction program has expired and they will no longer cover it. I never received a letter from Ford regarding this customer satisfaction program (I hadn't moved since buying the car, so it wasn't an address problem); they blamed the DMV and said they are the ones that mail out the letters and don't know why I didn't receive it. They quoted me $3,300 to fix it. I obviously can't afford that so I took my vehic…”
NHTSA complaint #11546383, 2023

“I own a 2018 Ford Expedition 3.5L ecoboost. This is an engine and vehicle that is known to be problematic. In 2020 I took my vehicle to the dealership to have the noisy cam phasers fixed, a TSB was found and the parts HL3Z cam phasers were replaced under the powertrain warranty. Now in September of 2022 my vehicle started having issues again with the same problem, since Ford told me that the problem was only noisy and not a mechanical issue I delayed taking it to the dealership until it started having more issues with idle, power, etc. It is then that I find out there was actually an extended…”
NHTSA complaint #11513568, 2022

Air Bags 5 3 crash 6 injury

“FORD EXPEDITION WAS TRAVELLING AT 50-60KM/HR WHILE PASSING AN EMERGENCY VEHICLE ON A HIGHWAY. THE EXPEDITION WAS STRUCK FROM BEHIND BY A UTILITY VAN TRAVELLING AROUND 110KM/HR. BOTH FRONT SEATS SLID FORWARD AND ALSO RECLINED ON IMPACT. THIS CAUSED BOTH FRONT PASSENGERS TO SUSTAIN BRUISING ON THEIR CALF'S DUE TO THE SEATS SLIDING FORWARD AND WHIPLASH FROM BOTH FRONT SEATS RECLINING. BOTH FRONT SEATS TRAPPED CHILDREN IN THEIR CAR SEATS IN THE 2ND ROW FORM BEING RECLINED. NO AIR BAGS DEPLOYED IN THE ACCIDENT AS WELL!”
NHTSA complaint #11377263, 2020 · crash · 4 injury(ies)

“The contact owns a 2018 Ford Expedition. The contact stated that while driving at 45 MPH, another vehicle drove through a stop sign, causing the contact to T-bone the other vehicle, causing damage to the front end of the vehicle. The contact stated that no air bags did not deploy in his vehicle. The contact stated that he sustained whiplash to the neck and upper back. No medical attention was required. The contact mentioned the vehicle was towed to a collision center. The contact stated that a police report was filed. The manufacturer was notified of the failure, and they informed him to take…”
NHTSA complaint #11724708, 2026 · crash · 1 injury(ies)

“WAS HIT BY A VEHICLE WHILE MAKING A LEFT HAND TURN ON A CITY STREET. TRIED TO STOP THE CAR. BREAKS WOULD NOT WORK AND JUST WENT TO THE FLOOR BOARD. VEHICLE SPED UP. JUMPED 2 CURBS AND HAD TO THROW THE CAR IN PARK IN ORDER TO STOP. AIR BAGS DID NOT DEPLOY.”
NHTSA complaint #11340103, 2020 · crash · 1 injury(ies)

Visibility 5

“The contact owns a 2018 Ford Expedition. The contact stated that the sunroof made a grinding sound while retracting and failed to close properly. Additionally, the slide cover was unable to close as designed. The vehicle was not taken to the dealer to be diagnosed or repaired. The contact believed that the failure was related to the sunroof motor or the gears, or both. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.”
NHTSA complaint #11675830, 2025

“The contact owns a 2018 Ford Expedition. The contact stated that while driving at an undisclosed speed and attempting to stop the vehicle, water started to enter through the instrument panel. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the tracks on the moon roof had failed and needed to be replaced; however, the moon roof was re-sealed as a temporary fix. The vehicle was repaired. The contact was concerned that the failure would reoccur. The manufacturer was notified of the failure and the contact was informed that half the cos would be…”
NHTSA complaint #11516283, 2023

“Panoramic sunroof stuck in open position. Will not close without multiple failed attempts. When closing the sunroof makes a cracking and grinding noise. This issue has been identified by Ford, however my VIN does not currently fall under the open recall. Therefore, Ford will not cover the repair. Details of existing recall are below… Ford TSB 18-2374 Some 2015-2019 F-150, 2017-2019 F-Super Duty, 2018-2019 Expedition/Navigator vehicles equipped with a vista roof opening panel may exhibit a binding/sticking, glass stuck open or closed, noisy operation including chatter, rattling, or grinding.…”
NHTSA complaint #11501305, 2023

Latches/Locks/Linkages 4

“In below-freezing weather, the driver's side door latch of our 2018 Ford Expedition cannot be operated from the inside or outside of the vehicle, greatly limiting the occupant's ability to enter or exit the vehicle. A Ford technician advised today that the latch would need to be replaced. There were no indicators of a malfunction. Similar year Ford F-150s are covered for this issue by Ford's Customer Satisfaction Program 18N03. https://static.nhtsa.gov/odi/tsbs/2018/MC-10148744-9999.pdf”
NHTSA complaint #11506311, 2023

“The rear doors don’t unlock frequently. They won’t open from inside or outside often and require repeated unlocking of locks. The manual lock pulls on top of panel are too recessed to grab and pull. The drivers door never comes up at all.”
NHTSA complaint #11505774, 2023

“The door opened while driving due to the latch on the rear passenger door popped open. The door now will not stay latched closed. It just continues to stay open. My daughter could have fallen out of the car while we were driving because of this.”
NHTSA complaint #11459620, 2022

Visibility/Wiper 4

“Suspected Safety Defect – Windshield Wiper System Effected Vehicle Information Vehicle 1 - 2018 Ford Expedition MAX Vehicle 2 - 2017 Ford F-350 SuperCrew 4x4 Description of Defect Both vehicles experienced the same windshield wiper failure. The wipers gradually slowed, became sluggish, and eventually stopped working during normal use. Available repair information and owner reports indicate the likely cause is corrosion and seizure of the wiper pivot shafts and linkage, which overloads the motor and leads to failure. Safety Hazard Loss of wiper function in rain or poor weather severely r…”
NHTSA complaint #11748093, 2026

“TL* THE CONTACT OWNS A 2018 FORD EXPEDITION. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO TURN OFF. THE CONTACT STATED THAT THE FAILURE STARTED INTERMITTENTLY AND WORSENED. THE CONTACT CALLED DICK SMITH FORD OF COLUMBIA (7201 GARNERS FERRY RD, COLUMBIA, SC 29209, (803) 254-4000) AND SCHEDULED AN APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: CAS25128240. THE FAILURE MILEAGE WAS APPROXIMATELY 54,736.”
NHTSA complaint #11288452, 2019

“THE SIDE-VIEW MIRRORS ON THE 2018 FORD EXPEDITION PLATINUM ARE DEFECTIVE. WHEN ADJUSTING THE MIRROR TO A PRE-PROGRAMMED NUMBER, THE MIRRORS WILL START TO ADJUST THEMSELVES AND UNFORTUNATELY WILL GET STUCK IN AN ENDLESS LOOP OF MOVING, CLICKING, MOVING, CLICKING, ETC... THE MIRROR FAILS TO ADJUST TO THE PROPER LOCATION AND THE MIRROR MOTOR CAN'T BE STOPPED UNTIL THE KEY IS REMOVED FROM THE IGNITION AND THE ELECTRICAL SYSTEM IS COMPLETELY SHUT OFF (I.E. OPENING AND CLOSING THE DRIVER-SIDE DOOR. I'M SURE IF THE MOTOR ON THE MIRROR WAS ALLOWED TO CONTINUE TO ADJUST ITSELF IN AN ENDLESS LOOP, IT CO…”
NHTSA complaint #11277205, 2019

Equipment 3

“Air conditioning unit has failed and after further investigation there is metal found in compressor which forces a full replacement of the AC unit. After further investigation (online forums and discussion with dealerships) this is not uncommon. The compressors are faulty and for a 5 year old car to find metal and replace air conditioning issues multiple times in past few years.”
NHTSA complaint #11471912, 2022

“The contact owns a 2018 Ford Expedition. The contact stated that the retractable running board failed to open or close intermittently. The contact stated that while stepping on the running board to exit the driver's side door, the running board inadvertently started to close. The contact stated that his foot was caught, and he had to struggle to remove his foot. The contact stated that he sustained no injuries. The vehicle was not taken to an independent mechanic or dealer for diagnosis or repairs. The contact also stated that there were electrical issues with the side view mirrors automatical…”
NHTSA complaint #11431051, 2021

“WE HAVE A 20018 FORD EXPEDITION PLATINUM, 2WD (REAR WHEEL DRIVE). BOUGHT BRAND NEW. FOR THE PAST MONTH WE'VE BEEN HAVING WHAT SEEMS LIKE TRANSMISSION ISSUES. CAR HAS 45,000 MILES ON IT. A FEW TIMES A DAY THE TRANSMISSION FAILS TO SHIFT AT ALL; ESSENTIALLY GOES IN-BETWEEN GEARS, REVS HIGH, BUT ABSOLUTELY NO MOVEMENT. USUALLY SOON AFTER MOVING FROM A START, SO MAYBE 2ND TO 3RD GEAR OR 3RD TO 4TH GEAR. IT HAPPENS WITHOUT ANY WARNING. HAS NOTHING TO DO WITH THE CARE BEING HOT OR COLD. IT IS VERY SCARY BECAUSE ONE OF THE TIMES, I HAD PULLED OUT FROM A GAS STATION ONTO A HIGHWAY, ACCELERATING…”
NHTSA complaint #11398204, 2021

Steering 3

“VEHICLE FRONT DRIVER SIDE TIRE/RIM/CYLINDER HAS A POPPING SOUND. IT POPS AS IF THE CALIBER OR BRAKES HAVE SOMETHING BROKE OR DIRT IN IT. I CAN HEAR THIS WHEN DRIVING SLOW AND WHEN IN REVERSE BACKING UP. ONLY HEAR SOUND WHEN DRIVING. BROUGHT THIS TO THE ATTENTION OF THE DEALERSHIP WHEN I PURCHASE THE VEHICLE, TOOK BACK TO DEALERSHIP TWICE AND THEY COULD NOT FIND OR FIX THIS PROBLEM.”
NHTSA complaint #11254873, 2019

“FOLLOWING COMPUTER ISSUES THAT CAUSED THE FOLLOWING: BAD STEERING SENSOR (PLAY IN THE STEERING), TRACTION CONTROL WARNING, HILL DECENT WARNING, RUNNING BOARDS NOT WORKING, FORD SYNC FREEZING: RADIO, TEMP, BACK UP CAMERAS, PHONE NOT WORKING. MONITOR TURNS OFF AND ON WHILE DRIVING. MONITOR WILL NOT TURN OFF WHEN CAR PARKED.”
NHTSA complaint #11219485, 2019

“TL* THE CONTACT OWNS A 2018 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHUT OFF AND THE CONTACT DISCONNECTED THE BATTERY. ALSO, THE RUNNING BOARDS FAILED TO RETRACT AND THE STEERING WHEEL PULLED TO THE LEFT AND RIGHT. THE CONTACT STATED THAT THE DRIVE CONTROL MALFUNCTION SERVICE REQUESTED, HILL DESCENT FAULT, ELECTRONIC LIMITED SLIP DIFFERENTIAL, REDUCED TORQUE, DRIVE CONTROL, PRE COLLISION ASSIST NOT AVAILABLE, SERVICE ADVANCETRAC, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THOROUGHBRED FORD (8501 N BOARDWALK AVE, KANSAS CITY, MO 64154, (…”
NHTSA complaint #11221265, 2018

Fuel System 2

“The contact owns a 2018 Ford Expedition. The contact stated that while driving 45 MPH, the vehicle lost motive power inadvertently. The contact was able to pull to the side of the road. The contact was able to restart the vehicle after several attempts; however, the vehicle sputtered while restarting. The contact was able to continue driving. The contact stated that the failure had been recurring while driving. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the fuel pump needed to be replaced. The contact related the failure to…”
NHTSA complaint #11566092, 2024

“The contact owns a 2018 Ford Expedition. The contact stated while driving 75 MPH, the vehicle started sputtering and unintendedly decelerated to 20 MPH. The contact was able to continue driving; however, the vehicle failed to exceed 20 MPH. The vehicle was taken to the dealer, where the fuel pump was replaced; however, the failure persisted. The vehicle was taken back to the dealer, where the fuel pump and the Variable Valve Timing (VVT) Solenoid were replaced; however, the failure recurred increasingly, and the vehicle lost motive power on several occasions. The contact veered to the side of…”
NHTSA complaint #11543289, 2020

Electronic Stability Control (Esc) 1

“FOLLOWING COMPUTER ISSUES THAT CAUSED THE FOLLOWING: BAD STEERING SENSOR (PLAY IN THE STEERING), TRACTION CONTROL WARNING, HILL DECENT WARNING, RUNNING BOARDS NOT WORKING, FORD SYNC FREEZING: RADIO, TEMP, BACK UP CAMERAS, PHONE NOT WORKING. MONITOR TURNS OFF AND ON WHILE DRIVING. MONITOR WILL NOT TURN OFF WHEN CAR PARKED.”
NHTSA complaint #11219485, 2019

Lane Departure 1 1 crash 4 injury

“FORD EXPEDITION WAS TRAVELLING AT 50-60KM/HR WHILE PASSING AN EMERGENCY VEHICLE ON A HIGHWAY. THE EXPEDITION WAS STRUCK FROM BEHIND BY A UTILITY VAN TRAVELLING AROUND 110KM/HR. BOTH FRONT SEATS SLID FORWARD AND ALSO RECLINED ON IMPACT. THIS CAUSED BOTH FRONT PASSENGERS TO SUSTAIN BRUISING ON THEIR CALF'S DUE TO THE SEATS SLIDING FORWARD AND WHIPLASH FROM BOTH FRONT SEATS RECLINING. BOTH FRONT SEATS TRAPPED CHILDREN IN THEIR CAR SEATS IN THE 2ND ROW FORM BEING RECLINED. NO AIR BAGS DEPLOYED IN THE ACCIDENT AS WELL!”
NHTSA complaint #11377263, 2020 · crash · 4 injury(ies)

Seats 1 1 crash 4 injury

“FORD EXPEDITION WAS TRAVELLING AT 50-60KM/HR WHILE PASSING AN EMERGENCY VEHICLE ON A HIGHWAY. THE EXPEDITION WAS STRUCK FROM BEHIND BY A UTILITY VAN TRAVELLING AROUND 110KM/HR. BOTH FRONT SEATS SLID FORWARD AND ALSO RECLINED ON IMPACT. THIS CAUSED BOTH FRONT PASSENGERS TO SUSTAIN BRUISING ON THEIR CALF'S DUE TO THE SEATS SLIDING FORWARD AND WHIPLASH FROM BOTH FRONT SEATS RECLINING. BOTH FRONT SEATS TRAPPED CHILDREN IN THEIR CAR SEATS IN THE 2ND ROW FORM BEING RECLINED. NO AIR BAGS DEPLOYED IN THE ACCIDENT AS WELL!”
NHTSA complaint #11377263, 2020 · crash · 4 injury(ies)