2018 Chrysler 300 Problems & Owner Complaints

Electrical System 68

“The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start radio channels to scramble and back up camera works only sporadically. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Yea…”
NHTSA complaint #11736853, 2026

“Vehicle suddenly stalled at a red light and did not turn back on. Everything shut down. Also The factory-installed backup camera has failed completely. When the vehicle is shifted into reverse, the infotainment screen remains blank or black. This failure significantly reduces rearward visibility, creating a severe safety risk for pedestrians and property, Also not allowing access to temp control, radio, phone, cruise control, etc.”
NHTSA complaint #11729820, 2026

“Date: February 22, 2026 VIA CERTIFIED MAIL FCA US LLC Customer Care P.O. Box 21-8004 Auburn Hills, MI 48321-8004 RE: FORMAL COMPLAINT – Safety Defect (Rearview Camera Failure) Vehicle 1: 2012 Chrysler 300S (VIN: [XXX] ) Vehicle 2: 2018 Chrysler 300S (VIN: [XXX] ) To the Chrysler Customer Care Team: I am a loyal, multi-vehicle Chrysler owner currently residing in San Diego County. I am writing to formally report a persistent and dangerous safety defect affecting both of my Chrysler 300S vehicles. Description of Defect: In both vehicles, the factory-installed backup camera has failed completely.…”
NHTSA complaint #11719770, 2025

Unknown Or Other 52

“The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 ow…”
NHTSA complaint #11684443, 2025

“The Uconnect 3.4 screen is delaminating, causing the screen to have “Phantom Touches.” Infotainment will call 911 and will change Important safety features that “Stellantis” made only accessible in your infotainment. The delamination is causing a safety issue.”
NHTSA complaint #11661578, 2025

“The door paneling has warped on all 4 doors of the car. I purchased the car a year ago from a Lexus dealership here in Tucson I am concerned about safety of my airbags in the car doors”
NHTSA complaint #11659082, 2025

Power Train 17

“There was a recall on this vehicle in 2018 for a Powertrain Control Module or PCM. The problem has arisen again. How do I correct this issue”
NHTSA complaint #11636605, 2025

“There were 2 separate incidents that occurred. The first one we were backing out of our driveway and the car just stopped running. We were unable to start it again after a dozen attempts. We had the vehicle towed to a local shop and when they got in the car, it started right up. We drove it around for a few weeks before the 2nd incident happened. We were driving on the freeway this time and the car just stopped running. We were in the fast lane and it was extremely dangerous to get off the side of the road due to heavy traffic. It again would not start and we had to have it towed home.…”
NHTSA complaint #11643948, 2024

“Chrysler Model 300s Vehicle, 2018, repair service by an authorized Chrysler dealer in Puerto Rico, certified the replacement of original manufacturer parts of the power steering (Rack-Pinion) on three occasions, which does not accept the programming of technical support by the automotive specialists of the authorized Chrysler repair shop. It is evident that this vehicle faces a hidden problem from the manufacturer which had not been detected until now. Diagnosis could not replace the part because the programming defect by the manufacturer was not found. It is important to start an investigatio…”
NHTSA complaint #11625483, 2024

Air Bags 14 3 crash 4 injury

“TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE DRIVING 55 MPH, THE CONTACT'S VEHICLE WAS CUT OFF BY ANOTHER VEHICLE. THE CONTACT SWERVED OFF THE ROAD AND CRASHED INTO TWO TREES. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER AND PASSENGER SUSTAINED UNKNOWN INJURES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED WITH THE STATE POLICE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 4,000. *DT*JB”
NHTSA complaint #11152541, 2018 · crash · 2 injury(ies)

“TL* THE CONTACT OWNED A 2018 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING ABOUT 65 MPH, THE VEHICLE IN FRONT CRASHED INTO A STATIONARY VEHICLE, CAUSING THE CONTACT'S 'VEHICLE TO STOP ABRUPTLY AND WAS REAR ENDED BY THE VEHICLE BEHIND. AS A RESULT, THE VEHICLE THEN CRASHED INTO BOTH CRASHED VEHICLES IN FRONT. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT'S VEHICLE WAS TOTALED AND WAS TOWED TO THE CONTACT'S RESIDENCE. A POLICE REPORT WAS FILED. THE CONTACT CALLED THE CLEAR LAKE CHRYSLER JEEP…”
NHTSA complaint #11209555, 2019 · crash · 1 injury(ies)

“TAKATA RECALL AIRBAG DID NOT DEPLOY AT 70 MPH SPEED AND IMPACT. CAR WAS IN MOTION ON HIGHWAY UNTIL IT RAN OFF THE ROAD INTO AN EMBANKMENT. *DT *JB”
NHTSA complaint #11152893, 2018 · crash · 1 injury(ies)

Exterior Lighting 8 1 crash

“DEER STRIKE 68 MPH FRONT DRIVERS SIDE BUMPER ,HOOD BACK TO TIRE ALMOST TO WINDSHIELD, WAS ON 4 LANE ROAD AT 530 PM CST”
NHTSA complaint #11385634, 2020 · crash

“Head light assembly quit working, i.e no headlight in Decemeber 2024. I had the unit replaced, paid $1448.40 for part, 299.92 for labor to replace the complete headlight assembly. It is now June 2025, and it has failed again. It is unsafe to drive when the headlights don't work, and Stelantis and the dealer seem unable to fix the problem, and I do not feel that I should have to pay another cent on a safety feature as essential as a headlight assembly that doesn't work!”
NHTSA complaint #11670171, 2025

“Passenger headlight assembly stopped working. This is a dealer only part and will cost me over $2000 to. Fix when they get one in stock! This could be months, I have to drive with one headlight because one is dead and Chrysler has no parts.”
NHTSA complaint #11626756, 2024

Structure 7 1 crash

“DEER STRIKE 68 MPH FRONT DRIVERS SIDE BUMPER ,HOOD BACK TO TIRE ALMOST TO WINDSHIELD, WAS ON 4 LANE ROAD AT 530 PM CST”
NHTSA complaint #11385634, 2020 · crash

“The contact owns a 2018 Chrysler 300. The contact stated that the interior door panels on all four doors were unsecured and separated from the door frame. The cause of the failure was not yet determined. The contact was concerned that during a collision the door panels might eject from the door frame and cause a safety hazard for occupants in the vehicle. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not contacted. The failure mileage was 38,000.”
NHTSA complaint #11648280, 2022

“Back up camera problem screen either turns blue or is scrambled. This has been going on off and on for the past year sometimes it happens immediately upon putting car in reverse and other times whine in the middle of backing up. The car is with the dealer now Also door panels are separating from the front doors I have heard this is a common problem with these cars and I'm not sure if it could affect side door airbags.”
NHTSA complaint #11551739, 2022

Back Over Prevention 6 1 crash 1 injury

“TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE DRIVING 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE ABS MALFUNCTIONED AND THE BRAKE PEDAL PULSATED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. PRIOR TO THE CRASH, THE BACK-UP CAMERA FAILED AND IT WAS DIFFICULT TO START THE VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE CONTACT SUSTAINED A MINOR INJURY TO THE SHIN BONE FROM THE AIR BAG DEPLOYMENT. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT STATED THAT A CHRYSLER REPRESENTATIVE INSPECTED THE VEHICLE'S DATA RECORDER, BUT WA…”
NHTSA complaint #11130300, 2018 · crash · 1 injury(ies)

“The contact owns a 2018 Chrysler 300. The contact stated that while reversing the vehicle, the rearview camera was inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000.”
NHTSA complaint #11487138, 2022

“The contact owns a 2018 Chrysler 300. The contact stated while reversing, the rearview camera suddenly became inoperable. The contact stated that the center display screen was experiencing delamination. The vehicle was taken to the dealer where it was diagnosed that the interior screen was delaminating. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 90,000.”
NHTSA complaint #11478163, 2022

Engine 5

“There were 2 separate incidents that occurred. The first one we were backing out of our driveway and the car just stopped running. We were unable to start it again after a dozen attempts. We had the vehicle towed to a local shop and when they got in the car, it started right up. We drove it around for a few weeks before the 2nd incident happened. We were driving on the freeway this time and the car just stopped running. We were in the fast lane and it was extremely dangerous to get off the side of the road due to heavy traffic. It again would not start and we had to have it towed home.…”
NHTSA complaint #11643948, 2024

“Just recently purchased this used vehicle in August and the car has shut off a few times while driving. This is a safety issue. The check engine light does not come on at all.”
NHTSA complaint #11442824, 2021

“LIGHTS BLINKING IN THE CAR THE RADIO KEEPS MAKING NOISES SHAKING WHEN DRIVING THEY SAID IT WAS A POWER CONTROL MODULE”
NHTSA complaint #11376200, 2020

Visibility/Wiper 5

“WINDSHIELD WIPERS TURN ON AND ONE SWIPE OF THE WINDSHIELD WHEN TURN SIGNAL APPLIED, THIS ISSUE IS DISTRACTING AND DANGEROUS WHEN MAKING A TURN, WHEN YOU DON'T EXPECT THEM TO COME ON.”
NHTSA complaint #11376966, 2020

“Windshield seams unhinged, the interior panels buckled and unhinged obstructing airbags, and wiper dispenser malfunctions causing poor visibility while driving. I’ve experienced every disappointment and near dangers of uconnect to having the system replaced with the same brand to no avail. I have date stamped pictures depicting the unsafe issues. I even went back to the dealership of purchase to get answers. They confirmed having knowledge of all issues I mentioned but they have done nothing to repair, replace, or provide suggestions.”
NHTSA complaint #11527745, 2019

“WAS DRIVING DOWN US HIGHWAY 19 AROUND 5:30PM 78 OUT AND I HEARD THIS LOUD BANG LIKE A SHOTGUN WENT OFF IN MY CAR. I THOUGHT SOMEONE HIT ME FROM THE REAR AND GLASS WAS EVERYWHERE. PULLED OVER AND TO FIND OUT MY PANORAMIC SUNROOF EXPLODED. THE SUNROOF WAS NOT OPEN. TOOK IT TO DODGE AND THEY SAID THAT THEY CAN'T DO NOTHING THAT I HAVE TO GO TO THREW MY INSURANCE COMPANY. CALLED DODGE DIRECT AND THEY SAID THE SAME THING. LOOKED ONLINE AND NOTICED A LOT OF THESE ARE HAVING PROBLEMS EVEN JEEPS CHRYSLER 300, NISSAN,MERCEDES. CAN'T BELIEVE THEY WOULD NOT FIX IT UNDER WARRANTY. KNOWING THIS ISSUE IS GE…”
NHTSA complaint #11279431, 2019

Equipment 3

“The contact owns a 2018 Chrysler 300. The contact stated that the infotainment display screen and defroster control was inoperable. The vehicle was diagnosed, and it was determined that the infotainment system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 74,000.”
NHTSA complaint #11504012, 2022

“the touchscreen radio is malfunctioning cant keep your eyes on the road due to radio turning stations, randomly calls numbers on your phone and rotates turning the heat and air conditioner on non stop! Chrysler admits its an issue but because its a 2018/22,000 miles, they won't fix it without charging over $1000 Symptoms 1st appeared in Spring 2022”
NHTSA complaint #11489739, 2022

“The contact owns a 2018 Chrysler 300. The contact stated while driving 35 MPH, she noticed that the Navigation System had become inoperable. Additionally, the radio would operate independently and also calls were made without driver input. The vehicle was taken to the dealer and the contact was informed that the vehicle was not under recall for the failure. The contact was informed that the vehicle would be repaired out-of-pocket. The vehicle was not repaired. The manufacturer was contacted, and a complaint was filed and the contact was referred to the NHTSA for assistance. The failure mileage…”
NHTSA complaint #11476093, 2022

Fuel/Propulsion System 3

“THE COMPUTER ISSUE HAS BEEN ON GOING FOR A WHILE. THE COMPUTER SCREEN JUMPS AROUND ON ITS OWN CHANGES AIR AND HEAT SETTINGS, RADIO SETTINGS, BLANKS OUT ON THE REAR VIEW SITE WHILE IN USE. TRANSMISSION SKIPS ON TAKE OFF AND BUMPS WHEN CHANGING GEARS PARTICULARLY REVERSE AND PARK...... RECENTLY, LAST WEEK, THE CAR CUT OFF IN THE MIDDLE OF TURNING INTO A DRIVE WAY NO WARNING LIGHT OR SIGN OF DISTRESS. I ATTEMPTED TO START IT AND IT JUST CLICKED LIKE IT WAS OUT OF GAS BUT WASNT. THE (P) FOR PARKING KEPT BLINKING BECAUSE IT WOULD NOT GO IN PARK COMPLETELY SO IT NEVER STARTED . I HAD T…”
NHTSA complaint #11579044, 2024

“The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). My fuel gage is now not operating correctly. I have filled the tank up over 3 times and it only shows 3…”
NHTSA complaint #11554921, 2023

“I CONTINUE TO SMELL GAS ON THE LEFT REAR SIDE OF THE CAR. CAR IS STATIONARY WHEN I SMELL GAS. I WASHED CAR ANY GAS TANK AND UNDER CAR THINKING I MAY HAVE WASTE GAS WHEN FUELING. STILL SMELLED GAS AFTER I RETURNED HOME. WILL BE TAKING TO DEALERSHIP MONDAY. THIS HAS BEEN GOING ON FOR ABOUT TWO WEEKS.”
NHTSA complaint #11279081, 2019

Service Brakes 3 1 crash 1 injury

“TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE DRIVING 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE ABS MALFUNCTIONED AND THE BRAKE PEDAL PULSATED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. PRIOR TO THE CRASH, THE BACK-UP CAMERA FAILED AND IT WAS DIFFICULT TO START THE VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE CONTACT SUSTAINED A MINOR INJURY TO THE SHIN BONE FROM THE AIR BAG DEPLOYMENT. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT STATED THAT A CHRYSLER REPRESENTATIVE INSPECTED THE VEHICLE'S DATA RECORDER, BUT WA…”
NHTSA complaint #11130300, 2018 · crash · 1 injury(ies)

“ADAPTIVE CRUISE CONTROL FREQUENTLY FAILS TO WORK AS DESIGNED. VEHICLE WILL FREQUENTLY FAIL TO DETECT VEHICLES (IN ALL CONDITIONS, AND ALL DIFFERENT TYPES OF VEHICLES) IN FRONT OF IT AND NOT ONLY FAIL TO SLOW OR STOP, BUT INSTEAD ACCELERATES. THIS HAS REQUIRED MANUAL BRAKING MULTIPLE TIMES TO TRY AND STOP IN TIME. ADDITIONALLY THE ADAPTIVE CRUISE FAILS TO RECOGNIZE CARS IN ITS LANE AND WILL RANDOMLY PANIC BRAKE WHEN THERE IS NO VEHICLE IN THE LANE, IT APPEARS PICKING UP A VEHICLE IN THE NEXT LANE OVER. THIS OCCURS ON STRAIGHT ROADS AS WELL AS CURVED, WITH FLAT AS WELL AS VARIED ELEVATION. LAST…”
NHTSA complaint #11203993, 2019

“TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHEN THE CONTACT PLACED THE VEHICLE IN DRIVE GEAR, IT ROLLED BACKWARDS WHILE THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO MAC HAIK DODGE CHRYSLER JEEP RAM (3207 S GENERAL BRUCE DR, TEMPLE, TX 76504, 254-773-4556) WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER STATED THAT THE VEHICLE WAS NEW; THEREFORE, THE TRANSMISSION COULD NOT BE THE SOURCE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND ADVISED THAT THE TRANSMISSION BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,40…”
NHTSA complaint #11120136, 2018

Wheels 3 1 crash 2 injury

“TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE DRIVING 5 MPH AND MAKING A LEFT TURN, THE FRONT PASSENGER SIDE WHEEL CONTINUED TO MOVE IN A STRAIGHT LINE. AS A RESULT, THE VEHICLE STRUCK A CURB. THE CONTACT'S DAUGHTER WAS SEATED IN THE REAR PASSENGER SEAT AND WAS NOT WEARING A SEAT BELT. HER DAUGHTER'S FACE STRUCK THE REAR PASSENGER SIDE WINDOW. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT STATED THAT AN UNKNOWN WARNING INDICATOR WAS ILLUMINATED. THE CONTACT PARKED THE VEHICLE ON THE SIDE OF THE ROAD BEFORE PROCEEDING TO HER DESTINATION. THE VEHICLE WAS TAKEN TO MAC HAIK DODGE CHRYSLER JEEP…”
NHTSA complaint #11277407, 2019 · crash · 2 injury(ies)

“The Power monitoring sensor system failed.”
NHTSA complaint #11576293, 2024

“TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE ATTEMPTING TO REVERSE OUT OF A PARKING SPACE, THE CONTACT HEARD A LOUD SOUND THAT ENDED IN A BOOM. AFTERWARDS, THE VEHICLE IDLED AND WOULD NOT ENGAGE IN DRIVE. AFTER MANY ATTEMPTS, THE VEHICLE SHIFTED INTO DRIVE AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO OURISMAN CHRYSLER (2406 CRAIN HWY, BOWIE, MD 20716) WHERE A NAIL WAS FOUND IN THE REAR PASSENGER TIRE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. THE CONSUMER STATED THE VEHIC…”
NHTSA complaint #11220967, 2019

Lane Departure 2

“I am asking for a recall based on the following issue. The vehicle's LCD screen has become delaminated which causes all features that are the controlled by the "radio" portion of the car to become dysfunctional and malfunction. the car will randomly beep, change air temperature and zone (defrost, to floor, to dash, and back) Navigation will start, car will connect to "SOS" multiple times in a row, loss of hands-free communication, etc.. This is a Safety hazard as it causes the driver to become distracted in order to attend to the the incessant beeping and issues related to the AC/heat, navi…”
NHTSA complaint #11537199, 2023

“The contact owns a 2018 Chrysler 300. The contact stated that while reversing, the backup camera failed to operate due to the Uconnect System malfunctioning. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 21,078.”
NHTSA complaint #11489033, 2022

Seats 2

“The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication and call random phone numbers. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of C…”
NHTSA complaint #11528702, 2023

“2018 Chrysler 300 The vehicle's LCD screen has become delaminated which causes the backup camera to black out. The control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, stop navigation, cause the loss of hands-free communication. Reset radio stations.This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums…”
NHTSA complaint #11499819, 2022

Suspension 2

“TL* THE CONTACT OWNS A 2018 CHRYSLER 300 EQUIPPED WITH HANCOCK OPTIMO TIRES, SIZE: 235/55R19 (NA). WHILE DRIVING, AN ABNORMAL CLUNKING NOISE WAS DETECTED AND THE VEHICLE SLID. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO KOLOSSO CHRYSLER JEEP DODGE RAM (2701 W COLLEGE AVE, APPLETON, WI 54914, (920) 659-6064) WHERE IT WAS DIAGNOSED THAT THE STRUT AND STRUT MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE DOT NUMBER AND TIRE FAILURE MILEAGE WERE UNKNOWN.…”
NHTSA complaint #11278386, 2019

Tires 2

“TL* THE CONTACT OWNS A 2018 CHRYSLER 300 EQUIPPED WITH HANCOCK OPTIMO TIRES, SIZE: 235/55R19 (NA). WHILE DRIVING, AN ABNORMAL CLUNKING NOISE WAS DETECTED AND THE VEHICLE SLID. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO KOLOSSO CHRYSLER JEEP DODGE RAM (2701 W COLLEGE AVE, APPLETON, WI 54914, (920) 659-6064) WHERE IT WAS DIAGNOSED THAT THE STRUT AND STRUT MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE DOT NUMBER AND TIRE FAILURE MILEAGE WERE UNKNOWN.…”
NHTSA complaint #11278386, 2019

“TL* THE CONTACT OWNS A 2018 CHRYSLER 300 EQUIPPED WITH GOODYEAR EAGLE TIRES, SIZE: 245/45Z/R20 (NA). WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE AT DERROW CHRYSLER DODGE JEEP RAM OF DEFIANCE (419-782-7373, LOCATED AT 20390 COUNTY RD 424, DEFIANCE, OH 43512), IT WAS DIAGNOSED THAT THE FRONT PASSENGER TIRE WAS SPLIT AND THE THREAD ON THE OTHER THREE TIRES WERE COMPLETELY WORN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRES WERE NOT REPLACED. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 75,500.”
NHTSA complaint #11183937, 2019

Vehicle Speed Control 2

“ADAPTIVE CRUISE CONTROL FREQUENTLY FAILS TO WORK AS DESIGNED. VEHICLE WILL FREQUENTLY FAIL TO DETECT VEHICLES (IN ALL CONDITIONS, AND ALL DIFFERENT TYPES OF VEHICLES) IN FRONT OF IT AND NOT ONLY FAIL TO SLOW OR STOP, BUT INSTEAD ACCELERATES. THIS HAS REQUIRED MANUAL BRAKING MULTIPLE TIMES TO TRY AND STOP IN TIME. ADDITIONALLY THE ADAPTIVE CRUISE FAILS TO RECOGNIZE CARS IN ITS LANE AND WILL RANDOMLY PANIC BRAKE WHEN THERE IS NO VEHICLE IN THE LANE, IT APPEARS PICKING UP A VEHICLE IN THE NEXT LANE OVER. THIS OCCURS ON STRAIGHT ROADS AS WELL AS CURVED, WITH FLAT AS WELL AS VARIED ELEVATION. LAST…”
NHTSA complaint #11203993, 2019

“THE ADAPTIVE CRUISE CONTROL HAS BEEN MALFUNCTION SINCE I BOUGHT THE CAR. IT'S BEEN IN THE SHOP THREE OR MORE TIMES FOR IT. 2 DAY AGO I RECORD ON MY IPHONE AS THE CAR STARTED SLOWING DOWN DUE TO A STOPPED CAR AHEAD OF ME AND THEN SUDDENLY STARTED SPEEDING UP WHILE THE CAR IN FROM WAS STILL STOPPED DUE TO A RED LIGHT. I DON'T HAVE PICTURES BUT I DO HAVE A SMALL VIDEO. PLEASE LET ME KNOW IF I CAN UPLOAD THAT SOMEWHERE FOR YOU TO VIEW. ALSO MY RADIO RESET TO ALL THE DEFAULT STATION WHEN I TURN THE CAR OFF. THE DEALER REPLACE THE SENSOR OR CAMERA THAT TRACKS THE ACC, BUT I'M STILL HAVE THE TR…”
NHTSA complaint #11192660, 2019

Visibility 2

“The contact owns a 2018 Chrysler 300. The contact stated that the infotainment display screen and defroster control was inoperable. The vehicle was diagnosed, and it was determined that the infotainment system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 74,000.”
NHTSA complaint #11504012, 2022

“The contact owns 2018 Chrysler 300. The contact stated that the inside door panel detached from the door frame. Additionally, the defroster failed to defrost the windshield. The vehicle was taken to the local dealer where it was diagnosed that the door panel needed to be replaced. The defroster was working as designed. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer. The approximate failure mileage was 57,300.”
NHTSA complaint #11433946, 2021

Steering 1

“SPEED-SENSITIVE POWER STEERING APPEARS TO BIND AT APPROXIMATELY 50 MPH WHEN MERGING ONTO HIGHWAY OFFRAMP. DELICATELY APPLYING FORCE TOWARD DESIRED DIRECTION WILL REENGAGE STEERING BUT CARE MUST BE TAKEN NOT TO OVERCOMPENSATE AND FORCE IMMEDIATELY RELEASED IN ORDER TO MAKE OR CONTINUE DESIRED TURN.”
NHTSA complaint #11151397, 2018