2018 Chevrolet Cruze Problems & Owner Complaints

Engine 27 1 crash 2 fire 1 injury

“The contact owned a 2018 Chevrolet Cruze. The contact stated while driving approximately 68 mph when the contact crashed into a deer, the brake pedal was depressed however the vehicle continued to move forward. The contact stated that he had placed the vehicle in park but the vehicle continued to drive, the contact had to continuedly press the ignition button for the vehicle to turn off. The contact stated no warning lights were illuminated. The contact mentioned that the cruise control was activated at the time of the failure. The contact sustained scrapes on the arms but did not seek medical…”
NHTSA complaint #11440672, 2021 · crash · 1 injury(ies)

“TL* THE CONTACT OWNED A 2018 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING ABOUT 45 MPH, A POP NOISE WAS HEARD FROM THE REAR OF THE VEHICLE AND BLACK SMOKE SHOT OUT FROM THE FRONT PASSENGER'S SIDE AND IMMEDIATELY FOLLOWED BY FLAMES THAT QUICKLY COVERED THE ENTIRE VEHICLE. THERE WAS NO WARNING. BOTH POLICE AND FIRE REPORTS WERE FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOTALED AND TOWED TO A ROADRUNNER. THE CONTACT CALLED THE GERRY LANE CHEVROLET DEALER (225-366-7962, LOCATED AT 6505 FLORIDA BLVD, BATON ROUGE, LA 70806) WHERE THE DEALER DENIED RESPONSIBILITY.…”
NHTSA complaint #11234215, 2019 · fire

“WHILE DRIVING MY 2018 CHEVY CRUZE THE OIL LIGHT CAME ON, THE ENGINE LOCKED UP, AND THE VEHICLE CAUGHT FIRE. THE DEALERSHIP SAID THAT IT WAS DUE TO A FUEL LINE SPRAYING FUEL ON THE ENGINE.”
NHTSA complaint #11120610, 2018 · fire

Unknown Or Other 24 1 fire

“WHILE DRIVING MY 2018 CHEVY CRUZE THE OIL LIGHT CAME ON, THE ENGINE LOCKED UP, AND THE VEHICLE CAUGHT FIRE. THE DEALERSHIP SAID THAT IT WAS DUE TO A FUEL LINE SPRAYING FUEL ON THE ENGINE.”
NHTSA complaint #11120610, 2018 · fire

“My 2018 Chevy Cruz has developed a sticky or tacky surface discovered when I was cleaning my interior. I used warm water and soap to clean all plastics. Tried to dry off my dash with paper towels and discovered the issue . My car has been garage kept since its purchase so I have no idea as my previous vehicles never had this issue.”
NHTSA complaint #11744940, 2026

“Unknown. The car seems to stall or slip when accelerating as is misfiring. It cuts off in the middle of the streets after coming out of auto stop mode. Pcv valve keeps popping up as issue. I had the pcv changed o2 sensors checked cleaned throttle body and air filter changed. The car still gives same problem and engine power reduction keeps popping on dashboard.”
NHTSA complaint #11724389, 2026

Power Train 23 3 crash 3 injury

“put car in PARK ,got out to check mail box 20 feet away [car door left open]. When retuning to car it began to slowly move backward.I ran around the back and tried to get in but was knocked down by the open door.I rolled away from the approaching wheel with minor scrapes. The car continued backing across the street,hit a pole then toward a group of people.I was able to alert them and all got out of the way. I have been working with GM to find out if this model,this transmission,or only this car has this slip from Park to Reverse problem.”
NHTSA complaint #11491731, 2022 · crash · 1 injury(ies)

“The contact owns a 2018 Chevrolet Cruze. The contact stated that the vehicle shifted from park into reverse without warning. While the vehicle was idling, the driver exited the vehicle and the vehicle rolled and crashed into a telephone pole. The driver's side door was ajar and was ripped off during the crash. The contact sustained cuts and bruises but no medical attention was provided. A police report was filed. There was no reported fire or air bag deployment. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate fai…”
NHTSA complaint #11479496, 2022 · crash · 1 injury(ies)

“The contact owned a 2018 Chevrolet Cruze. The contact stated while driving approximately 68 mph when the contact crashed into a deer, the brake pedal was depressed however the vehicle continued to move forward. The contact stated that he had placed the vehicle in park but the vehicle continued to drive, the contact had to continuedly press the ignition button for the vehicle to turn off. The contact stated no warning lights were illuminated. The contact mentioned that the cruise control was activated at the time of the failure. The contact sustained scrapes on the arms but did not seek medical…”
NHTSA complaint #11440672, 2021 · crash · 1 injury(ies)

Electrical System 14 1 crash

“MY SON BOUGHT HIS CAR NOT EVEN HAPPEN IN A MONTH HE HIT A DEER HE SAID IT FELT WEIRD LIKE THE BRAKING SYSTEM WENT WEIRD NOT EVEN THINKING IT WENT TO AN AUTO BODY SHOP AND MY FATHER TOLD ME TO LOOK UP RECALLS AND IT WILL NOT LET ME LOOK IT UP IT'S IN THE VIN ISN'T RECOGNIZED BY GMC SO I'M CURIOUS ON WHAT'S GOING ON WITH HIS CAR IF THERE WAS ANY RECALLS OR IF IT WAS MECHANICAL ISSUE I'D LIKE PAUL TO THE SIDE BRAKES FOR A WEIRD IT WAS IN WAYNE COUNTY OHIO ON ROUTE 585 AT THE END OF OCTOBER 2020”
NHTSA complaint #11373539, 2020 · crash

“The car is making a whistling sound, the check engine light is on and it has low power. Also wanting to stall”
NHTSA complaint #11682554, 2025

“The infotainment touchscreen on my 2018 Chevrolet Cruze has become unresponsive and frozen on the startup warning screen. Because of this, I am unable to access basic functions such as Bluetooth, CarPlay, and Android Auto. The radio (FM) still works, but I cannot connect my phone for calls, navigation, or music. This issue is widely reported by many other Cruze owners, yet there is no recall or official fix from the manufacturer. The problem is a safety concern because I cannot use hands-free calling or navigation as intended. The dealer quoted me a $190 diagnostic fee and several hundred dol…”
NHTSA complaint #11682291, 2025

Service Brakes 13 7 crash 1 fire

“I WAS TRAVELLING ON THE INTERSTATE AT ABOUT 50 MPH WHEN TRAFFIC CAME TO A SUDDEN STOP. I SLAMMED ON MY BRAKES IN PLENTY OF TIME, BUT I REAR-ENDED THE VAN IN FRONT OF ME. AT THE TIME I THOUGHT I MUST HAVE SKIDDED INTO THE VAN, BUT LOOKING AT THE COLLISION SITE LATER, THERE WERE NO TIRE MARKS.”
NHTSA complaint #11278566, 2019 · crash · fire

“I GO TO BRAKE AT A LIGHT, AND I RELEASE MY FOOT OF THE BREAK . AND MY CAR STALLED. I PUT INTO PARK. THAN PUT IT BACK IN DRIVE AND I TRIED TO ACCELERATE AND MY CAR DIDNT BUDGE... I HAD TO TURB MY CAR ON AND OFF FOR IT TO WORK AGAIN... THIS HAS BEEN HAPPENING”
NHTSA complaint #11383270, 2020 · crash

“MY SON BOUGHT HIS CAR NOT EVEN HAPPEN IN A MONTH HE HIT A DEER HE SAID IT FELT WEIRD LIKE THE BRAKING SYSTEM WENT WEIRD NOT EVEN THINKING IT WENT TO AN AUTO BODY SHOP AND MY FATHER TOLD ME TO LOOK UP RECALLS AND IT WILL NOT LET ME LOOK IT UP IT'S IN THE VIN ISN'T RECOGNIZED BY GMC SO I'M CURIOUS ON WHAT'S GOING ON WITH HIS CAR IF THERE WAS ANY RECALLS OR IF IT WAS MECHANICAL ISSUE I'D LIKE PAUL TO THE SIDE BRAKES FOR A WEIRD IT WAS IN WAYNE COUNTY OHIO ON ROUTE 585 AT THE END OF OCTOBER 2020”
NHTSA complaint #11373539, 2020 · crash

Steering 9 2 crash 2 injury

“ON I35 SOUTH BOUND JUST NORTH OF OSEOLA IA. AT 73 MILES AN HOUR SOMETHING CAME LOOSE ON LEFT FRONT CAR TOOK A HARD LEFT NO CONTROL CRASHING INTO CABLE BARRIER IN MEDIAN. 3 PEOPLE ON BOARD 2 FRONT 1 REAR. NONE CAN EXPLAIN WHAT HAPPENED IT HAPPENED SO FAST. LEFT FRONT WHEEL AND AXLE WERE NOT FOUND AT THE SEEN OF THE ACCIDENT LEFT FRONT WAS COMPLETELY GONE. ONLY 4 AIRBAGS OF THE 10 ON BOARD DEPLOYED. RECEIVED ONSTAR NOTIFICATIONS ON STABILITY CONTROL SYSTEM (STABILITRAK}, ANTILOCK BRAKING, ENGINE AND TRANSMISSION SYSTEM, AND FLAT DRIVERS SIDE REAR ALL AT THE SAME TIME.”
NHTSA complaint #11297324, 2019 · crash · 2 injury(ies)

“The contact owns a 2018 Chevrolet Cruze. The contact stated that while making a turn, the vehicle went in another direction. While her son was driving at 2–3 MPH, making a turn, the vehicle went in another direction. The frame was rusted and secured with chicken wire. While her son was driving at 20 MPH and driving up the parking garage, the steering wheel was straight, but the wheel went towards the left, and he crashed into a pole. The vehicle was drivable. The air bags deployed and went to the floorboard. The ABS and stability track control. There were no reported injuries, police reports,…”
NHTSA complaint #11572925, 2024 · crash

“Purchased new in 2019 – 32k miles - Oil changes every 6 months. Lightly driven, no modifications, all original engine components and tune. Engine developed a significant miss. Several warnings on Stabilitrak, ABS, and P0300. Significant oil leak at front of engine, oil is splashed all over the passenger side of the engine compartment. There is significant ‘chugging’ of air and oil from the dipstick tube and from the oil filler cap. This condition indicates excessive pressure leakage to the crankcase that is caused by a crack or failure to the #1 piston which is a very, very, very common failur…”
NHTSA complaint #11634068, 2024

Air Bags 8 7 crash 4 injury 1 death

“ALL AIRBAGS WERE DEPLOYED DURING THE ACCIDENT EXCEPT DRIVERS SIDE (STEERING WHEEL). THE VEHICLE WAS IN MOTION ON CITY STREET.”
NHTSA complaint #11172201, 2018 · crash · 1 death(s)

“ON I35 SOUTH BOUND JUST NORTH OF OSEOLA IA. AT 73 MILES AN HOUR SOMETHING CAME LOOSE ON LEFT FRONT CAR TOOK A HARD LEFT NO CONTROL CRASHING INTO CABLE BARRIER IN MEDIAN. 3 PEOPLE ON BOARD 2 FRONT 1 REAR. NONE CAN EXPLAIN WHAT HAPPENED IT HAPPENED SO FAST. LEFT FRONT WHEEL AND AXLE WERE NOT FOUND AT THE SEEN OF THE ACCIDENT LEFT FRONT WAS COMPLETELY GONE. ONLY 4 AIRBAGS OF THE 10 ON BOARD DEPLOYED. RECEIVED ONSTAR NOTIFICATIONS ON STABILITY CONTROL SYSTEM (STABILITRAK}, ANTILOCK BRAKING, ENGINE AND TRANSMISSION SYSTEM, AND FLAT DRIVERS SIDE REAR ALL AT THE SAME TIME.”
NHTSA complaint #11297324, 2019 · crash · 2 injury(ies)

“The contact owned a 2018 Chevrolet Cruze. The contact stated that while driving at 55 MPH, the vehicle collided with a deer and a guardrail. The vehicle was impacted on the front and rear passenger side and the front of the vehicle. The air bags did not deploy. The passenger seat occupant sustained a knee injury but did not receive medical treatment. A police report was filed. The vehicle was towed to a lot where it was deemed totaled. The manufacturer was not notified of the failure. The failure mileage was approximately 180,000.”
NHTSA complaint #11526657, 2023 · crash · 1 injury(ies)

Fuel/Propulsion System 6 1 fire

“WHILE DRIVING MY 2018 CHEVY CRUZE THE OIL LIGHT CAME ON, THE ENGINE LOCKED UP, AND THE VEHICLE CAUGHT FIRE. THE DEALERSHIP SAID THAT IT WAS DUE TO A FUEL LINE SPRAYING FUEL ON THE ENGINE.”
NHTSA complaint #11120610, 2018 · fire

“Coming to a stop sign or red light the car won’t accelerate or will go in traction control making it difficult to move or not accelerate. Had 2-3 fuel leaks this year also having problems to keep the car going sometimes the max speed it will go is 20-40 miles n won’t go up unless u keep letting it slow down slowly n then accelerating n even after that it won’t make it above 60-70 miles it usually goes with no problem if its down hill since ur not pressing the gas or anything. Turning the air on also makes the car slow down other problems also is the gas running fast could just fill the tank n…”
NHTSA complaint #11736759, 2026

“Unknown. The car seems to stall or slip when accelerating as is misfiring. It cuts off in the middle of the streets after coming out of auto stop mode. Pcv valve keeps popping up as issue. I had the pcv changed o2 sensors checked cleaned throttle body and air filter changed. The car still gives same problem and engine power reduction keeps popping on dashboard.”
NHTSA complaint #11724389, 2026

Exterior Lighting 5

“2018 CHEVROLET CRUZE. CONSUMER WRITES IN REGARD TO ISSUE WITH THE PROJECTOR HEADLIGHT.”
NHTSA complaint #11502744, 2023

“WHEN SHIFTING THE GEARBOX FROM PARK TO DRIVE OR FROM DRIVE TO PARK THE INFOTAINMENT SCREEN WILL GO TO MAXIMUM BRIGHTNESS AND CAN NOT BE DIMMED CAUSING GREATLY REDUCED VISION DURING NIGHT DRIVING SITUATIONS. IF YOU STOP IN REVERSE AND ALLOW THE REAR CAMERA TO ACTIVATE IT WILL WORK NORMALLY. DEALER REPORTS WORKING NORMALLY. *TR”
NHTSA complaint #11326302, 2020

“WATER IS LEAKING INTO THE TRUNK. IT WAS SUPPOSEDLY REPAIRED ON 1/12/2019. I HAD TO RETURN ON 1/21/2019 BECAUSE WATER WAS STILL LEAKING INTO THE TRUNK. THEN AFTER APPARENTLY BEING FIXED AGAIN, I WAS FORCED TO RETURN ON 1/30/2019 WITH WATER STILL LEAKING INTO THE TRUNK, NOTHING WAS DONE (I HAVE PICTURES AND VIDEO OF SAID LEAK).”
NHTSA complaint #11179730, 2019

Vehicle Speed Control 5

“Shortly after I merge onto a highway and pickup speed my cruze apears to be slipping gears. It does not do it every time but it appears to be happening increasingly often. It starts to shake violently, becomes hard to stear and refuses to excelerate even though the rpm's are rising significantly higher then they should be, leaving me going 35 - 40mph on a 65mph highway, it does not fully decelerate either. It happened the other day and the road speed was 65mph to start which my car wouldn't do then immediately became congested which is when I realized it wouldn't properly decelerate either, at…”
NHTSA complaint #11577291, 2024

“The Auto Start and Stop feature has malfunctioned multiple times. Safety was put at risk due to car stalling at multiple red lights and shutting off while driving down the road. Problem has been reproduced by dealership. No warnings at all prior to the failure.”
NHTSA complaint #11473711, 2021

“WHEN EITHER ACCELERATING FROM A STOP OR WHILE ACTIVELY TRAVELING AT SPEED THE VEHICLE WILL DROP SPEED AND SHAKE TO THE POINT THAT YOU BELIEVE YOU MAY LOSE CONTROL OF THE VEHICLE AND/OR YOU MAY GET REAR-ENDED OR HIT BY ANOTHER VEHICLE. IT HAS HAPPENED WHILE TURNING FROM A STOPPED POSITION ONTO THE MAIN ROAD AND I WAS ALMOST KILLED BY BEING STRUCK BY A VEHICLE WHEN THE VEHICLE WOULD NOT ACCELERATE. THE SECOND MAJOR INCIDENT WAS WHEN I WAS TRAVELING AT 70 MPH ON THE EXPRESSWAY, THE VEHICLE SUDDENLY DECELERATED, THE STEERING WHEEL BEGAN SHAKING AND THE CAR WAS ALMOST UNABLE TO BE CONTROLLED. THE…”
NHTSA complaint #11327631, 2020

Wheels 5 1 crash 2 injury

“ON I35 SOUTH BOUND JUST NORTH OF OSEOLA IA. AT 73 MILES AN HOUR SOMETHING CAME LOOSE ON LEFT FRONT CAR TOOK A HARD LEFT NO CONTROL CRASHING INTO CABLE BARRIER IN MEDIAN. 3 PEOPLE ON BOARD 2 FRONT 1 REAR. NONE CAN EXPLAIN WHAT HAPPENED IT HAPPENED SO FAST. LEFT FRONT WHEEL AND AXLE WERE NOT FOUND AT THE SEEN OF THE ACCIDENT LEFT FRONT WAS COMPLETELY GONE. ONLY 4 AIRBAGS OF THE 10 ON BOARD DEPLOYED. RECEIVED ONSTAR NOTIFICATIONS ON STABILITY CONTROL SYSTEM (STABILITRAK}, ANTILOCK BRAKING, ENGINE AND TRANSMISSION SYSTEM, AND FLAT DRIVERS SIDE REAR ALL AT THE SAME TIME.”
NHTSA complaint #11297324, 2019 · crash · 2 injury(ies)

“Noticed all 4 wheels are starting to rust on my 2018 Chevy Cruze. Owned many, many cars and have never had wheels rust. If this continues, over the years worried wheels will crack and accident will happen. I took car to Leader Automotive Service and they were aware of problem. Said they could coat each wheel for approximately $180.00. Why is this my problem when the manufacturer of the wheel should replace defective wheels. Thank you for listening.”
NHTSA complaint #11425248, 2021

“AT 13,500 MILES THE VEHICLE HAD THIS PROBLEM, THE TIRES WEAR IN A BIZARRE WAY THAT WE HAD TO BY NEW TIRES, WAS SO HARD TO DRIVE AND THE WORST OF IT THE PROBLEM APPEAR WITHOUT WARNING .”
NHTSA complaint #11301274, 2020

Structure 4 2 crash

“The contact owns a 2018 Chevrolet Cruze. The contact stated that while making a turn, the vehicle went in another direction. While her son was driving at 2–3 MPH, making a turn, the vehicle went in another direction. The frame was rusted and secured with chicken wire. While her son was driving at 20 MPH and driving up the parking garage, the steering wheel was straight, but the wheel went towards the left, and he crashed into a pole. The vehicle was drivable. The air bags deployed and went to the floorboard. The ABS and stability track control. There were no reported injuries, police reports,…”
NHTSA complaint #11572925, 2024 · crash

“MY CRUZE WAS EVOLVED IN A FRONT END ACCIDENT THAT THE BRAKES OPERATION IS IN QUESTION”
NHTSA complaint #11208966, 2019 · crash

“Side Pillars are too thick it is hard to see oncoming traffic and almost caused an accident in so many times.”
NHTSA complaint #11437251, 2021

Suspension 4 1 crash

“MY SON BOUGHT HIS CAR NOT EVEN HAPPEN IN A MONTH HE HIT A DEER HE SAID IT FELT WEIRD LIKE THE BRAKING SYSTEM WENT WEIRD NOT EVEN THINKING IT WENT TO AN AUTO BODY SHOP AND MY FATHER TOLD ME TO LOOK UP RECALLS AND IT WILL NOT LET ME LOOK IT UP IT'S IN THE VIN ISN'T RECOGNIZED BY GMC SO I'M CURIOUS ON WHAT'S GOING ON WITH HIS CAR IF THERE WAS ANY RECALLS OR IF IT WAS MECHANICAL ISSUE I'D LIKE PAUL TO THE SIDE BRAKES FOR A WEIRD IT WAS IN WAYNE COUNTY OHIO ON ROUTE 585 AT THE END OF OCTOBER 2020”
NHTSA complaint #11373539, 2020 · crash

“Coming to a stop sign or red light the car won’t accelerate or will go in traction control making it difficult to move or not accelerate. Had 2-3 fuel leaks this year also having problems to keep the car going sometimes the max speed it will go is 20-40 miles n won’t go up unless u keep letting it slow down slowly n then accelerating n even after that it won’t make it above 60-70 miles it usually goes with no problem if its down hill since ur not pressing the gas or anything. Turning the air on also makes the car slow down other problems also is the gas running fast could just fill the tank n…”
NHTSA complaint #11736759, 2026

“AT 13,500 MILES THE VEHICLE HAD THIS PROBLEM, THE TIRES WEAR IN A BIZARRE WAY THAT WE HAD TO BY NEW TIRES, WAS SO HARD TO DRIVE AND THE WORST OF IT THE PROBLEM APPEAR WITHOUT WARNING .”
NHTSA complaint #11301274, 2020

Visibility/Wiper 4 1 crash

“RADIO/INFOTAINMENT SYSTEM DISPLAY GOES FULL BRIGHT EVEN DURING NIGHT AND CANNOT BE DIMMED AND DESTROYS THE DRIVERS NIGHT VISION AND CAN ONLY BE RESET BY STOPPING THE CAR AND CYCLING THROUGH REVERSE, TO ACTIVATE REVERSE CAMERA. ALSO, REVERSE CAMERA OPERATION PUTS SCREEN IN FULL BRIGHT, WHICH AT NIGHT MAKES THE DISPLAY TOO BRIGHT TO USE, AND DISTRACTING TO THE DRIVER TRYING TO SAFELY OPERATE THE CAR IN REVERSE AT NIGHT. THIS APPEARS TO BE A PROBLEM WITH ALL 2016-2018 CHEVROLET CRUZE WITH THE 7' MYLINK INFOTAINMENT SYSTEM AS CAN BE SEEN IN THE ACTIVE ONLINE FORUM DISCUSSION OF THIS ISSUE: HTTPS:/…”
NHTSA complaint #11193176, 2018 · crash

“CAR FOGS THEN FROSTS UP . ALSS WHEN IT RAINS THE OUTER PART OF WINDOWS HAVE AN ADD FILM AND MAKE IT VERY HARD TO SEE AFTER THE WINDSHIELD WIPES THE RAIN OFF. VERY DANGEROUS CAR. I HAVE LOOKED AROUND AND ALL SEEM TO COMPLAIN ABOUT IT. HOW CAN THEY GET AWAY WITH THIS?”
NHTSA complaint #11192601, 2019

“RADIO/INFOTAINMENT SYSTEM DISPLAY GOES FULL BRIGHT EVEN DURING NIGHT AND CANNOT BE DIMMED AND DESTROYS THE DRIVERS NIGHT VISION AND CAN ONLY BE RESET BY STOPPING THE CAR AND CYCLING THROUGH REVERSE, TO ACTIVATE REVERSE CAMERA. ALSO, REVERSE CAMERA OPERATION PUTS SCREEN IN FULL BRIGHT, WHICH AT NIGHT MAKES THE DISPLAY TOO BRIGHT TO USE, AND DISTRACTING TO THE DRIVER TRYING TO SAFELY OPERATE THE CAR IN REVERSE AT NIGHT. THIS APPEARS TO BE A PROBLEM WITH ALL 2016-2018 CHEVROLET CRUZE WITH THE 7' MYLINK INFOTAINMENT SYSTEM AS CAN BE SEEN IN THE ACTIVE ONLINE FORUM DISCUSSION OF THIS ISSUE: HTTPS…”
NHTSA complaint #11191086, 2019

Electronic Stability Control (Esc) 3

“I HAVE A 2018 CRUZE THAT I WAS DRIVING ON A 4 LANE HIGHWAY ON TOP OF A MOUNTAIN, THE BRAKES WENT OUT WITH ME AND MY 6 MONTH OLD IN CAR, I WAS ABLE TO GET TO SHOULDER, TOWED TO CHEVY, THEY SAID IT WAS A FAULTY BRAKE PUMP, AND CHARGED ME 500 TO FIX IT. THEN LESS THAN 2 WEEKS LATER, SAME MOUNTAIN, SAME THING, TOWED TO THE SAME CHEVY, THEY SAID THAT THE REPLACEMENT PUMP HAD EXPLODED AND IT WAS CAUSED BY ENGINE PISTON ISSUES, AND WANT 5 GRAND TO FIX IT. I BELIEVE THAT CHEVY BROKE THE CAR THE FIRST TIME AND BESIDES THE FACT, EXPLODING BRAKE PUMPS, 2 IN A ROW IS VERY SCARY. LUCKILY ME AND MY CHILD AR…”
NHTSA complaint #11342443, 2020

“TL* THE CONTACT OWNS A 2018 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE LOSS POWER STEERING ASSIST. THE SERVICE POWER STEERING- DRIVE WITH CARE, AND SERVICE STABILI-TRAC WARNING LIGHTS WERE ILLUMINATED. THE CONTACT CALLED HAWK CHEVROLET OF JOLIET LOCATED AT: 2001 W JEFFERSON ST, JOLIET, IL 60435, (815)725-7110, AND WAS INFORMED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED, WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,909.”
NHTSA complaint #11327722, 2020

“I BACKED OUT OF MY ICY DRIVEWAY AND ONTO THE CLEAR, DRY ROAD. SET MY CRUISE CONTROL TO 48MPH AND AFTER ABOUT 30 SECONDS, MY TRACTION CONTROL AND SERVICE ENGINE LIGHTS CAME ON WITH AN ERROR MESSAGE THAT SAID "SERVICE STABILITRAK" AND MY CRUISE CONTROL TURNED OFF. I CLOSED THE STABILITRAK MESSAGE, THE TRACTION CONTROL LIGHT TURNED OFF AFTER ABOUT 30 SECONDS, AND THE SERVICE ENGINE LIGHT TURNED OFF SHORTLY AFTER. BUT MY CRUISE CONTROL STILL WONT ENGAGE. I'VE TURNED THE VEHICLE OFF AND ON AND IT STILL ISNT WORKING. IT SEEMS THAT A LOT OF DIFFERENT GM VEHICLES HAVE EXPERIENCED THIS PROBLEM, AND TH…”
NHTSA complaint #11301537, 2020

Seat Belts 3 1 crash

“HUBBY WAS REAR ENDED BY A CAR GOING 45+ MILES AN HOUR, THE DRIVERS SIDE SEAT BELT DID NOT LOCK IT IS NOW LOCKED IN A FULLY EXTENDED POSITION. AFTER IMPACT, HE SAID THERE WAS SMOKE IN THE CAR FROM WHAT LOOKED LIKE THE AIRBAG SHOULD HAVE INFLATED, BUT DID NOT. HE WAS ALMOST STOPPED FOR A RED LIGHT AND HIT FROM BEHIND. THE SEAT BELT SHOULD HAVE LOCKED TIGHT AND IT DID NOT.”
NHTSA complaint #11351090, 2020 · crash

“The contact owns a 2018 Chevrolet Cruze. The contact stated that while driving at an undisclosed speed, the windshield wiper compartment inadvertently opened. There was a failure with the seat belts. The contact stated that the driver’s side seat belt was excessively loose, and the front passenger’s side seat belt was overly tight. The vehicle was taken to the dealer, where it was diagnosed and determined that the driver’s and front passenger’s seat belt assemblies had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximat…”
NHTSA complaint #11727253, 2026

“Service safety restraint system. Airbags are potentially at risk to not deploy if a wreck was to occur. This failure has caused the airbags to be shut off despite anyone sitting in the seats that is supposed to activate them on when weight is applied to the seat. Has not been inspected but I would like for it to be inspected on behalf of the Chevy dealership at their cost.”
NHTSA complaint #11660808, 2025

Engine And Engine Cooling 2

“The contact owns a 2018 Chevrolet Cruz. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ECM. The vehicle was not repaired. After investigating the failure, the contact related the failure to Product Emission Recall 18239. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 99,000.”
NHTSA complaint #11585245, 2024

“I noticed oil drips on ground and was having to add oil. Took to dealership for diagnosis and it was found that my lower oil pan was Croated and leaking. Replaced under warranty but still should not happen on a 3 1/2 year old vehicle with 62300 miles on it that is well taken care of. I used 3 quarts in a matter of 3 weeks driving less that 500 miles. 1 quart was used just waiting for repair.”
NHTSA complaint #11465315, 2022

Forward Collision Avoidance 1

“Car has been having issues with the powertrain since purchased with 0 miles. The car will start flashing warning sensors but when taken into the dealer/mechanic everything is ok.. Car stopped today in the middle of a busy street and started shaking. Car will shake hard when it is stopped at times. It was taken to 2 different chevrolet dealers who said they forgot to check it”
NHTSA complaint #11520387, 2023

Fuel System 1

“The contact owns a 2018 Chevrolet Cruze. The contact stated while driving 25-30 MPH, the vehicle felt imbalanced and was shuddering. Additionally, the engine emitted abnormal knocking sounds. The check engine warning light was illuminated. The contact then parked the vehicle a block away from his residence. The contact who is a certified independent mechanic, diagnosed that the fuel injectors had failed. The contact also diagnosed that the fuel injector had melted and fused into the number one cylinder, causing the engine to misfire. The contact replaced the fuel injectors, the spark plugs, th…”
NHTSA complaint #11464098, 2021

Latches/Locks/Linkages 1

“TL* THE CONTACT OWNS A 2018 CHEVROLET CRUZE. WHEN THE CONTACT ATTEMPTED TO LOCK THE VEHICLE, SHE WAS STILL ABLE TO LIFT THE TRUNK OF THE VEHICLE. THE VEHICLE WAS TAKEN TO SAPAUGH MOTORS (LOCATED AT 1435 MCNUTT ST, HERCULANEUM, MO 63048, 636-334-9048), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS UNKNOWN.”
NHTSA complaint #11290365, 2018

Tires 1

“The tires installed August 2020 were 205/55R16 from GoodYear. They were the All Season Assurance Tires. They had travelled about 10,000 miles since install. On November 26, on I 95 SB near mile marker 3 (near GA state line), tread flew past wife’s window and the TPMS system indicated pressure in the right front tire at 1. This sudden issue could have caused a crash or injury. The vehicle is currently at the shop that installed the tires and is being investigated.”
NHTSA complaint #11441792, 2021