2017 Volkswagen Golf Problems & Owner Complaints

Fuel/Propulsion System 55

“I've been experiencing a recurring issue with my vehicle where the EPC light frequently activates. When this happens, the car significantly reduces its speed, making it difficult to drive safely. I've noticed this situation over the past six to eight months, and it typically requires me to pull over. After turning off the vehicle multiple times, I'm usually able to reset it and drive normally again. I'm seeking advice on how to address this problem effectively.”
NHTSA complaint #11635575, 2024

“I had a suction jet pump recall due on the car. I took it to the dealer to fix. Mind you, I have never had an issue with this car ever. Now about a week later from the car being in the shop I get an engine malfunction light that comes on due to the evap system. Vw dealership of cool springs has not worked with me on this at all and it is frustrating to say the least.”
NHTSA complaint #11616046, 2024

“July 30,2024 I own a Golf 2017. My suction jet pump has failed. I cannot drive my car because I can't put gas into it. I need my car for work. The recall does not have the part available and it seems there hasn't been a part to fix this for a very long time. I'm really at a loss. What are my next steps? Should I report this to the Better Business Bureau? So far I've been on Volkswagen Of America's phone wait for 40 minutes. I've already taken my car to a dealership to have this problem verified. There were no warning messages.  ”
NHTSA complaint #11605426, 2024

Unknown Or Other 35 2 crash 7 injury

“ON 10/17/17 AT 6:30 PM, I WAS DRIVING VERY SLOWLY IN SLOW TRAFFIC IN TOWN WHEN A MAN DRIVING IN BACK OF ME WAS LOOKING DOWN SLIGHTLY TO THE RIGHT AND DISTRACTED (WAS ON HIS PHONE ALTHOUGH HE SAID HE FELL ASLEEP) WHEN HE HIT THE BACK (REAR-ENDED) MY CAR. I HAD MY SEAT BELT ON. MY HEAD AND BODY THRUSTED FORWARD AND BACK AND MY HEAD HIT THE LOWER PART OF THE HEAD REST HARD BECAUSE THE HEAD REST AND SEAT ARE TOO TALL (I'M SHORT) AND THE HEADREST DOESN'T FIT MY HEAD. I SUFFERED A CONCUSSION, WHIPLASH, AND SIGNIFICANT PAIN. THIS IS THE 2ND ACCIDENT WHICH WAS EXACTLY THE SAME AS THE 1ST ACCIDENT…”
NHTSA complaint #11043590, 2017 · crash · 1 injury(ies)

“ON 6/21/17, A SUV CAR REAR-ENDED MY VEHICLE WHILE I WAS TRAVELING IN TOWN ABOUT 4-6 MPH BECAUSE I HAD SLOWED DOWN AND WAS PREPARING TO STOP FOR AN AMBER LIGHT. WHEN THE PERSON HIT MY CAR, MY HEAD AND UPPER BODY WERE VIOLENTLY THRUST FORWARD AND BACK AS MY HEAD HIT NEAR THE BOTTOM AREA OF MY HEADREST. I HAVE A CONCUSSION AND WHIP LASH. MY CAR HAS REAR-END AND SIDE DAMAGE. SHORTLY AFTER I PURCHASED MY NEW CAR IN SEPT. 2016, I COMPLAINED ABOUT MY CONCERN TO THE DEALER, DIRITO BROTHERS IN WALNUT CREEK, CA AND SPOKE TO: [XXX], SALESPERSON, [XXX], OWNER, [XXX], THE SERVICE MANAGER, AND [XXX], S…”
NHTSA complaint #11003718, 2017 · crash · 1 injury(ies)

“I have gear shift trim that has peeled and is extermely sharp in my vehicle. This had led to cutting my hands multiple times while accessing the center storage compartment. This is a known issue with GTIs and other Volkswagen trim manufacturing, yet Volkswagen refuses to replace the part in my VIN. The relevant Service Action Code is 34J7.”
NHTSA complaint #11609661, 2024 · 1 injury(ies)

Engine 25

“Driving my 2017Golf the check engine light came on. The light was steady. I called my dealer and got it in for service. They report to me that the Thermostat housing needs to be replaced and oxygen sensors need replacing also. I just had the manifold replaced 6 weeks ago. I found on line that this is a common problem . Why isn’t this a Recall Repair?”
NHTSA complaint #11735790, 2026

“I've been experiencing a recurring issue with my vehicle where the EPC light frequently activates. When this happens, the car significantly reduces its speed, making it difficult to drive safely. I've noticed this situation over the past six to eight months, and it typically requires me to pull over. After turning off the vehicle multiple times, I'm usually able to reset it and drive normally again. I'm seeking advice on how to address this problem effectively.”
NHTSA complaint #11635575, 2024

“Turbo Wastegate actuator rod/flap failure/seizure. VW dealership & Independent service center both diagnosed the issue as a seized wastegate actuator flap/rod. This is due to poor design and is a common issue on all 2015-2020 VW/Audi 1.8l TSI engines. This issue causes intermittent engine codes for "low boost" related codes. P00AF00 and similar codes without warning. A key cycle usually temporarily fixes the problem until under boost again. This prevents safe operation of the vehicle while on highways and freeways. Engine shaking & prevention of acceleration and shifting happens after the engi…”
NHTSA complaint #11579405, 2024

Electrical System 24

“Car battery spontaneously exploded when trying to start the car.”
NHTSA complaint #11743364, 2026

“Driving my 2017Golf the check engine light came on. The light was steady. I called my dealer and got it in for service. They report to me that the Thermostat housing needs to be replaced and oxygen sensors need replacing also. I just had the manifold replaced 6 weeks ago. I found on line that this is a common problem . Why isn’t this a Recall Repair?”
NHTSA complaint #11735790, 2026

“Infotainment system is restarting itself repeatedly every 30 seconds to every few minutes.This has been going on for about 2 weeks. The component has not yet been inspected by a 3rd party.”
NHTSA complaint #11704039, 2025

Structure 21 1 crash 2 injury

“ON 10/17/17 AT 6:30 PM, I WAS DRIVING VERY SLOWLY IN SLOW TRAFFIC IN TOWN WHEN A MAN DRIVING IN BACK OF ME WAS LOOKING DOWN SLIGHTLY TO THE RIGHT AND DISTRACTED (WAS ON HIS PHONE ALTHOUGH HE SAID HE FELL ASLEEP) WHEN HE HIT THE BACK (REAR-ENDED) MY CAR. I HAD MY SEAT BELT ON. MY HEAD AND BODY THRUSTED FORWARD AND BACK AND MY HEAD HIT THE LOWER PART OF THE HEAD REST HARD BECAUSE THE HEAD REST AND SEAT ARE TOO TALL (I'M SHORT) AND THE HEADREST DOESN'T FIT MY HEAD. I SUFFERED A CONCUSSION, WHIPLASH, AND SIGNIFICANT PAIN. THIS IS THE 2ND ACCIDENT WHICH WAS EXACTLY THE SAME AS THE 1ST ACCIDENT…”
NHTSA complaint #11043590, 2017 · crash · 1 injury(ies)

“Chrome trim around the DSG shifter has peeling chrome which is razor sharp. It has cut my hand deeply and is a safety hazard to me and my family.”
NHTSA complaint #11437456, 2020 · 1 injury(ies)

“driving down the highway at 70mph and what sounded like a gunshot inside the car. glass started falling on us driving down the road. the sunroof glass exploded. got pulled over and looked and the glass is literally blown outward not inward like something falling on it. the hole it bulged up and the glass from the hole was missing.”
NHTSA complaint #11595149, 2024

Air Bags 18

“Failure of wheel speed sensor in front right wheel. This is the THIRD time I have had a wheel speed sensor fail on this car, which has 35,000 miles on it. Failure caused loss of power steering, airbags, abs, etc.”
NHTSA complaint #11610366, 2024

“My clock spring has failed three times now the first few times I had it fixed at the dealership but my warranty is now no longer valid once since I bought it from the dealership and it has failed again saying my airbags deployed and none of my features on my steering wheel work at all not even my paddle shifters and nor does my horn. And this has happened every time all those things have not worked when it is gone faulty.”
NHTSA complaint #11546976, 2023

“This is the second time since November 2022 that our clock spring has failed. While it's broken the driver has no airbag, horn, or usability of controls on steering wheel. This is a huge saftey concern especially driving in winter conditions.”
NHTSA complaint #11504304, 2023

Power Train 12

“The contact owns a 2017 Volkswagen Golf Alltrack. The contact stated that while parking the vehicle and shifting to the park, the contact turned off the vehicle and the vehicle rolled backward. The driver depressed the brake pedal and activated the parking brake to stop the vehicle from rolling. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 170,000.”
NHTSA complaint #11635574, 2024

“I am facing an issue with my car where it tends to roll back even when it's in park, regardless of whether the engine is on or off. The only time it remains stationary is when I apply the brakes and engage the emergency brake. This situation poses a safety concern for me and my family, and I would like to find a solution to ensure our vehicle stays securely in place when parked.”
NHTSA complaint #11635576, 2024

“This is related to VW recal 37M2. My VIN is not in the recall list, but it has the exact same issue with the shifter assembly. The car does not recognize when the transmission is placed in Park. Unable to lock doors”
NHTSA complaint #11496535, 2022

Visibility/Wiper 12

“Panoramic sunroof drains leaked water into passenger compartment down the A pillar on the drivers side. Leak was intense and occurred during rain, even light rain or mist. Material covering the A pillar was soaked through, and water droplets were dripping from the pillar onto the driver and dashboard. Water soaked the gauge cluster electronics and airbag contained within the A pillar. The electronics continued to operate, and water did not immediately cause them to malfunction. No warning lights illuminated. The windshield would become foggy any time there was moisture outside and visibility…”
NHTSA complaint #11428113, 2021

“While driving in light, medium or heavy rain, water makes it into the front and back of the cab of the vehicle. When it comes in through the front water drips on my wife while driving which is distracting. When it comes in through the back the humidity builds and fogs the windows which makes it unsafe to drive. My local VW service center tells me the drain tubes are clogged. I have taken my vehicle in five times for clogged drain tubes. Our service advisor Robert Dominguez confirmed the problem. Our service technician Paul Macfarland inspected the vehicle and components. There were no w…”
NHTSA complaint #11425017, 2021

“PURCHASED A USED 2017 VW ALLTRACK APRIL 2 YEARS AGO. PRESENTLY HAS ~30K MILES. CHRISTMAS DAY THIS YEAR, 4 WARNING LIGHTS APPEARED LIT-UP IN THE CONSOLE-AIR-BAG, TIRE PRESSURE, ABS AND TRACTION CONTROL. TOOK IT TO THE DEALERSHIP WHERE IT WAS PURCHASED, AND ADVISED THAT WATER-INTRUSION OCCURRED DUE TO BLOCKED SUN-ROOF DRAINS [WHICH ARE NOT IMMEDIATELY ACCESSIBLE. ADVISED THAT IT WAS NOT CONSIDERED STANDARD MAINTENANCE AND AN EXPENSIVE REPAIR. ALSO REPAIRED WERE CORRODED WIRING CONNECTORS AND CORRODED WIRES! DEALER ADVISED THAT ONCE CORRECTED 'IT SHOULDN'T BE A PROBLEM AGAIN' WHICH WE DON'T TRUS…”
NHTSA complaint #11292290, 2019

Steering 8

“I am facing an issue with my car where it tends to roll back even when it's in park, regardless of whether the engine is on or off. The only time it remains stationary is when I apply the brakes and engage the emergency brake. This situation poses a safety concern for me and my family, and I would like to find a solution to ensure our vehicle stays securely in place when parked.”
NHTSA complaint #11635576, 2024

“Failure of wheel speed sensor in front right wheel. This is the THIRD time I have had a wheel speed sensor fail on this car, which has 35,000 miles on it. Failure caused loss of power steering, airbags, abs, etc.”
NHTSA complaint #11610366, 2024

“The Clock Spring Assembly on my vehicle failed. In May 2023 Volkswagen of America issued an extended warranty coverage notice for the part. After doing some research and determining the part failure, I called my local VW dealer to report the problem. They told me they would be happy to schedule an appointment to look at my vehicle but they could not schedule my vehicle for service for at least a month. Considering this issue to be an extreme safely issue and realizing I did not want to drive around in my vehicle for over a month without air bag protection, I had my vehicle repaired…”
NHTSA complaint #11585888, 2023

Suspension 8

“-rear coil springs snapped -if coil completely falls out there will be no suspension, creating a greater chance of accident -yes confirmed by mavis discount tire -inspected by me and mavis discount tire -no warning”
NHTSA complaint #11578065, 2024

“Car developed a knocking sound from the front-left which occurred during any movement of the suspension, i.e. from all minor perturbations of the road surface rather than major dynamic actions such as breaking or steering. The dealer diagnosed worn out sway bar bushings. They replaced these (and potentially other suspension components - work details from the invoice can be provided upon request) but discovered during their work that the entire front subframe had failed with a major crack. Details can be seen in the attached photos (taken by the VW dealership - Ourisman of Bethesda, MD). I auth…”
NHTSA complaint #11496908, 2022

“The vehicle had been making mild clunking noises for some time (at least 2.5 years) during some combinations of turns/bumps. When took to mechanic in January 2020, the sound would not reproduce during test drive, so problem was not diagnosed. Clunking sound became more pronounced over time, until on 8/27/21 while driving a neighborhood road, there was a loud clank, as if some metal part came loose. Then there was very loud clunking, as if a metal part was knocking around loose - more pronounced when turning or going over bumps. Upon inspection by a mechanic later in the day, the sway bar h…”
NHTSA complaint #11432701, 2021

Visibility 7

“The contact owns a 2017 Volkswagen Golf Alltrack. The contact stated that while adjusting the passenger's side rear-view mirror, the mirror glass suddenly detached from the housing, fell on the ground and shattered. The local dealer was not notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was 92,000.”
NHTSA complaint #11513185, 2023

“The contact owns a 2017 Volkswagen Golf Alltrack. The contact stated that the sunroof was leaking and allowing water to enter the cabin of the vehicle. The vehicle was not taken to a local dealer. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 60,000.”
NHTSA complaint #11438570, 2021

“TL* THE CONTACT OWNS A 2017 VOLKSWAGEN GOLF. THE CONTACT TOOK THE VEHICLE TO GANLEY BEDFORD IMPORTS (250 BROADWAY AVE, BEDFORD, OH 44146) WHERE IT WAS DIAGNOSED WITH A SUN ROOF DRAINAGE PIPE FAILURE WHICH RESULTED IN DAMAGES TO THE WIRES AND CONNECTORS FROM THE WATER LEAKING INTO THE VEHICLE. THE WIRES AND CONNECTORS WERE REPLACED, HOWEVER THE FAILURE RECURRED. THE CONTACT STATED THAT THE ELECTRICAL COMPONENTS WERE NOT OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED.…”
NHTSA complaint #11405839, 2021

Service Brakes 6

“Breaks are not fuctioning well Engine is not fuctioning well”
NHTSA complaint #11531806, 2023

“Forward collision warning malfunction made the safety feature become safety issues. I have to turn it off before I drive. Otherwise it automatically preforms hard break/ stop for no reasons, no matter how how fast am I driving, where and when. Even pulling out from parking lot w/ 5/10 mph at midnight when there is absolutely no one and nothing around or on the middle of the highway w/ 60mph in the afternoon.”
NHTSA complaint #11453005, 2022

“WHILE IN THE NUMBER 2 LANE ON THE FREEWAY, USING CRUISE CONTROL, WE APPROACHED A SEMI TRUCK IN THE NUMBER 3 LANE. WE WERE MOVING MORE QUICKLY THAN THE SEMI TRUCK AND DID NOT CHANGE LANES NOR DID THE SEMI TRUCK. THE FREEWAY WAS STRAIGHT. THE AUTOMATIC BRAKING SYSTEM TURNED ON AND ENGAGED THE BRAKES WHEN OUR CAR REACHES APPROXIMATELY THE REAR AXLE OR IS NEXT TO THE BACK MIDDLE OF THE SEMI TRUCK. BRAKES ENGAGE IN THE SAME FASHION THEY DO AS IF THERE WAS A HAZARD IN FRONT OF US. TO BE CLEAR, NOTHING AT ALL IS IN FRONT OF US, JUST THE SEMI TRUCK TO OUR RIGHT.”
NHTSA complaint #11210177, 2019

Fuel System 5

“The contact owns a 2017 Volkswagen Golf. The contact stated that after refueling the vehicle, the contact became aware that the fuel had been consumed extremely quickly. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts di…”
NHTSA complaint #11608176, 2024

“The contact owns a 2017 Volkswagen Golf. The contact stated that when the vehicle was started, the contact heard an abnormal clicking sound. The vehicle was taken to the dealer where it was diagnosed with a failed suction jet pump. The contact was informed that the suction jet pump needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The ma…”
NHTSA complaint #11604755, 2024

“Fuel will not fill. EVAP system to fail. Car stalls after trying to fill with gas.”
NHTSA complaint #11484535, 2022

Vehicle Speed Control 5 1 crash

“The contact owns a 2017 Volkswagen Golf. The contact stated that while the vehicle was parked and occupied, while attempting to depress the accelerator pedal, the vehicle independently accelerated and crashed into a parking lot barrier. The contact stated that none of the air bags deployed. There was no injury sustained. No medical attention was required. A police report was not filed. The contact stated that the vehicle was not diagnosed by a dealer or independent mechanic. The vehicle was towed to an Auto Body Shop. The manufacturer was not notified of the failure. The vehicle was not deemed…”
NHTSA complaint #11696778, 2023 · crash

“My clock spring has failed three times now the first few times I had it fixed at the dealership but my warranty is now no longer valid once since I bought it from the dealership and it has failed again saying my airbags deployed and none of my features on my steering wheel work at all not even my paddle shifters and nor does my horn. And this has happened every time all those things have not worked when it is gone faulty.”
NHTSA complaint #11546976, 2023

“This is the second time since November 2022 that our clock spring has failed. While it's broken the driver has no airbag, horn, or usability of controls on steering wheel. This is a huge saftey concern especially driving in winter conditions.”
NHTSA complaint #11504304, 2023

Exterior Lighting 3

“SRS WARNING LIGHT FOR UNOCCUPIED PASSENGER SEAT WOULD NOT GO OFF EVEN AFTER RESTARTING THE CAR; IT DID GO OFF WHEN FASTENED THE SEAT BEAT (ON THE EMPTY SEAT). HEADLIGHTS AND DASH LIGHT SUDDENLY TURNED OFF TWICE; THIS HAS BEEN SEVERAL MONTHS AGO WITH NO REPEAT HOWEVER WITH COVID-19, I' PROBABLY DRIVEN ONLY A FEW HUNDRED MILES IN THE LAST YEAR.”
NHTSA complaint #11396779, 2020

“LOW AND HIGH BEAM LAMPS ARE INADEQUATE AND DO NOT SUFFICIENTLY ILLUMINATE THE ROAD. MUCH DIMMER THAN ANY CAR I HAVE EVER DRIVEN. VW NEEDS TO ADDRESS THIS LIGHTING ISSUE.”
NHTSA complaint #11081299, 2018

“LOW BEAM AND HIGH BEAMS. THIS HAS GOT TO BE THE WORST VEHICLE I HAVE EVERY HAD, WITH REGARDS TO ITS HEADLIGHTS AND MY AND MY FAMILY'S SAFETY DRIVING AT NIGHT. THE RANGE OF LIGHT IS SO INADEQUATE WHEN DRIVING AT NIGHT THAT I AM ALMOST FEARFUL FOR MYSELF AND FAMILY. I LIVE IN A RURAL MIDWEST AREA WHERE DEER A PREVELANT, AND AM SO CAUTIOUS AND FEARFUL DRIVING AT NIGHT IN MY NEW CAR. I DO LOVE ALMOST LL OTHER THINGS ABOUT THE GOLF ALLTRACK, BUT DO HOPE THE NHTSA CAN STEP IN AN MAKE VW CHANGE OUT THE HEADLIGHTS BEFORE CONSUMER'S ARE KILLED FROM NOT BEING ABLE O SE AT NIGHT.”
NHTSA complaint #11063855, 2017

Forward Collision Avoidance 3

“My clock spring has failed three times now the first few times I had it fixed at the dealership but my warranty is now no longer valid once since I bought it from the dealership and it has failed again saying my airbags deployed and none of my features on my steering wheel work at all not even my paddle shifters and nor does my horn. And this has happened every time all those things have not worked when it is gone faulty.”
NHTSA complaint #11546976, 2023

“Forward collision warning malfunction made the safety feature become safety issues. I have to turn it off before I drive. Otherwise it automatically preforms hard break/ stop for no reasons, no matter how how fast am I driving, where and when. Even pulling out from parking lot w/ 5/10 mph at midnight when there is absolutely no one and nothing around or on the middle of the highway w/ 60mph in the afternoon.”
NHTSA complaint #11453005, 2022

“TL* THE CONTACT OWNS A 2017 VOLKSWAGEN GOLF. THE CONTACT STATED THAT THE FRONT ASSIST WARNING INDICATOR ILLUMINATED AND THE "FRONT ASSIST NOT AVAILABLE" MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO LIBERTY VOLKSWAGEN (920 S MILWAUKEE AVE, LIBERTYVILLE, IL 60048, (847) 680-8000) WHERE IT WAS DIAGNOSED THAT THE VEHICLE FAILED TO CONNECT TO THE SERVER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 7,200. THE VIN WAS NOT AVAILABLE.”
NHTSA complaint #11124316, 2018

Seat Belts 3

“Rear passenger seat buckle does not latch and thus at least one seat belt cannot be used. Buckle failed on its own. No accident or other incident was done to the buckle.”
NHTSA complaint #11536956, 2023

“FAILED CLOCKSPRING AT 37500 MILES AND NOT OFFERED WARRANTY REPLACEMENT..I CAN PROVIDE DEALER SERVICE RECORD IF NEEDED”
NHTSA complaint #11375741, 2020

“FOR THE PAST 2+ YEARS, I WILL HAVE HAD THIS CAR 3 YEARS IN NOV.2019, AND FOR THE PAST 2 YRS+ THE DEALER HAS NOT FOUND THE TROUBLE WITH THE DRIVER'S SIDE SEATBELT SENSOR COMING ON FOR NO REASON. IT COMES ON WHILE DRIVING, THE LDRIVER'S SIDE SEATBELT LIGHT COMES ON AND THE SENSOR STARTS BEEPING - THE WORST WAS OVER A HALF HOUR STRAIGHT WHILE DRIVING HOME. IT HAS HAPPENED ON CITY STREETS- CANNOT RECALL IT ON HIGHWAY DRIVING. IN THE LAST FEW MONTHS THE SEATBELT UNIT WAS REPLACED- BUT THE LIGHTS AND BEEPING HAS RETURNED. I AM NOW THINKING IT MAY BE THE SEAT - SENSOR. NOT THE BELT. I READ/VIEWED…”
NHTSA complaint #11209670, 2019

Seats 3

“FOR THE PAST 2+ YEARS, I WILL HAVE HAD THIS CAR 3 YEARS IN NOV.2019, AND FOR THE PAST 2 YRS+ THE DEALER HAS NOT FOUND THE TROUBLE WITH THE DRIVER'S SIDE SEATBELT SENSOR COMING ON FOR NO REASON. IT COMES ON WHILE DRIVING, THE LDRIVER'S SIDE SEATBELT LIGHT COMES ON AND THE SENSOR STARTS BEEPING - THE WORST WAS OVER A HALF HOUR STRAIGHT WHILE DRIVING HOME. IT HAS HAPPENED ON CITY STREETS- CANNOT RECALL IT ON HIGHWAY DRIVING. IN THE LAST FEW MONTHS THE SEATBELT UNIT WAS REPLACED- BUT THE LIGHTS AND BEEPING HAS RETURNED. I AM NOW THINKING IT MAY BE THE SEAT - SENSOR. NOT THE BELT. I READ/VIEWED…”
NHTSA complaint #11209670, 2019

“THE SUNROOF LEAKS WATER FROM ALL FOUR COUNTERS INTO THE VEHICLE: HEADLINER, SEATS, CARPET AND DASHBOARD. WARNING SIGNALS/ERRORS MESSAGES: AIR BAG, TRACTION, ENGINE LIGHT. 2500 MILES ON VEHICLE PURCHASED 3/18 NEW. THE VEHICLE WAS PARKED IN A DRIVEWAY DURING A MAJOR RAIN STORM.”
NHTSA complaint #11102380, 2018

“2017 VW ALLTRACK S DRIVER SEAT BASE BOLSTER DIGS INTO LEFT LEG. I HAVE OWNED PREVIOUS VW'S AND NEVER HAD A PROBLEM LIKE THIS. VW NOR DEALER WOULD DO ANYTHING. VERY DISAPPOINTING.”
NHTSA complaint #10950307, 2017

Wheels 2

“The vehicle had been making mild clunking noises for some time (at least 2.5 years) during some combinations of turns/bumps. When took to mechanic in January 2020, the sound would not reproduce during test drive, so problem was not diagnosed. Clunking sound became more pronounced over time, until on 8/27/21 while driving a neighborhood road, there was a loud clank, as if some metal part came loose. Then there was very loud clunking, as if a metal part was knocking around loose - more pronounced when turning or going over bumps. Upon inspection by a mechanic later in the day, the sway bar h…”
NHTSA complaint #11432701, 2021

“DEFECTIVE TIRE. 8,000 MILES ON TIRE AND A SIDEWALL BUBBLE DEVELOPED ON THE TIRE. PRIOR TO BUBBLE APPEARING, TIRE WAS NOT SUBJECT TO UNUSUAL IMPACT.”
NHTSA complaint #11132017, 2018

Back Over Prevention 1

“Bought the car from autonation in October 2021 and had condensation wet dog smell. Car was garaged until 4/2022 at which time I noticed headliner stains and water coming into wheel well, called dealer was advised to check drain tubes. I cannot. More rain more issues. Care warning lights all came on including airbag. Car has 38150 miles. VW refusing to cover under recall. Wants me to file insurance claim. Dealer did not acknowledge mold headliner issues until I called back after picking up the car. PANORAMIC SUNROOF LEAKS. HEADLINER I AND CARPET IS BADLY STAINED WITH VISIBLE MOLD GROWTH. PILLA…”
NHTSA complaint #11467619, 2022

Electronic Stability Control (Esc) 1

“I HAVE WATER LEAKING FROM THE SUN ROOF COMING DOWN TO THE FLOOR, NOW MY WINDOWS FOG UP WITH ANY PRECIPITATION IN THE INTERIOR OF THE GLASS. ALSO MADE ALL MY SENSORS FAIL, ABS, TRACTION CONTROL, TIRE PRESSURE MONITOR, AND AIRBAGS WERE STATED 'FAILED' UPON ENGINE START. VEHICLE WAS STATIONARY AT OUR HOUSE.”
NHTSA complaint #11222846, 2019