2017 Mercedes-Benz E-Class Problems & Owner Complaints

Engine 40 2 fire

“CAR CAUGHT FIRE SPONTANEOUSLY WHILE PARKED. A TOTAL LOSS.”
NHTSA complaint #11220151, 2019 · fire

“TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ E300. WHILE DRIVING 70 MPH, SMOKE EMERGED FROM THE ENGINE COMPARTMENT AND OIL WAS LEAKING FROM THE VEHICLE. ADDITIONALLY, AN ABNORMAL BOOMING NOISE WAS HEARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE HIGHWAY SAFETY DEPARTMENT ARRIVED AT THE SCENE AND PROVIDED SAND. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (HOUSE OF IMPORTS, 6862 AUTO CENTER DRIVE, BUENA PARK, CA 90621, (714) 627-5553) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED REFERENCE NUMBER: 1-7QU…”
NHTSA complaint #11132940, 2018 · fire

“My vehicle has about 68k miles, while driving on freeway all of sudden the car engine started to shake and check engine light came on dashboard. This engine shaking would stop when vehicle was being driven at high speed. Upon returning home I checked the DTC codes and had P300, P301 engine misfire codes. My mechanic suggested to have spark plugs and Ignition coil#1 to be changed. I bought new plugs from dealer for the replacement. When my mechanic completed this repair bit noticed vehicle still had misfire. He conducted compression test and found only 20PSI pressure is cylinder 1 and suggested…”
NHTSA complaint #11754872, 2026

Electrical System 27 2 fire 1 injury

“THE MOTORIZED TRUNK LID SPONTANEOUSLY AND FORCEFULLY CLOSED ON MY HEAD, CUTTING MY FACE, WHILE I WAS LOADING (WITH BOTH HANDS) GROCERIES INTO THE TRUNK. CAR WAS PARKED IN PARKING LOT, ENGINE OFF.”
NHTSA complaint #11196475, 2019 · 1 injury(ies)

“CAR CAUGHT FIRE SPONTANEOUSLY WHILE PARKED. A TOTAL LOSS.”
NHTSA complaint #11220151, 2019 · fire

“THE CAR CAUGHT ON FIRE AFTER IT BEING IN SERVICE AT THE DEALERSHIP. THE CAR WAS SENT TO THE CAR DEALERSHIP 3 TIMES BECAUSE THE AUTO START WAS NOT WORKING PROPERLY. THE CAR WOULD JUST STOP AND COULD NOT TURN BACK ON SO I HAD TO GET IT TOWED 3 TIMES...... AFTER THE LAST TIME IT CAUGHT ON FIRE WITH THE PASSENGER INSIDE THE CAR..... PASSENGER IS OK DID NOT GET HURT BUT IT WAS A VERY TRAUMATIZING EXPERIENCE. THE CAR IS NOW A TOTAL LOSS AND I'M STILL WAITING ON THE DEALERSHIP TO INVESTIGATE THE FIRE AND TO PAY FOR THE CAR.”
NHTSA complaint #11073625, 2017 · fire

Unknown Or Other 24 1 crash 1 fire 1 injury

“ON SUNDAY 9/13 DRIVING AT 55 MPH ON THE HIGHWAY I HEARD WHAT SOUNDED LIKE A GUNSHOT AND THEN GLASS JUST FELL ON ME FROM EVERYWHERE CAUSING ME TO SWERVE ALL OVER THE ROAD AND I THOUGHT IT HAD TO BE SOMETHING I FELL OFF THE 18 WHEELER TRACTOR TRAILER NEAR ME AND I CHASED HIM DOWN AND HE ALMOST RAN ME OFF THE ROAD AND KILLED ME WE GOT INTO AN ALTERCATION ONLY TO FIND OUT IS A DEFECT FROM MERCEDES. IF SOMEONE COULD PLEASE CALL ME [XXX]OR EMAIL ME AT [XXX]. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR”
NHTSA complaint #11362285, 2020 · crash · 1 injury(ies)

“THE CAR CAUGHT ON FIRE AFTER IT BEING IN SERVICE AT THE DEALERSHIP. THE CAR WAS SENT TO THE CAR DEALERSHIP 3 TIMES BECAUSE THE AUTO START WAS NOT WORKING PROPERLY. THE CAR WOULD JUST STOP AND COULD NOT TURN BACK ON SO I HAD TO GET IT TOWED 3 TIMES...... AFTER THE LAST TIME IT CAUGHT ON FIRE WITH THE PASSENGER INSIDE THE CAR..... PASSENGER IS OK DID NOT GET HURT BUT IT WAS A VERY TRAUMATIZING EXPERIENCE. THE CAR IS NOW A TOTAL LOSS AND I'M STILL WAITING ON THE DEALERSHIP TO INVESTIGATE THE FIRE AND TO PAY FOR THE CAR.”
NHTSA complaint #11073625, 2017 · fire

“A warning saying Front Right Malfunction Service Required. I took my vehicle to a mercedes dealership to have my vehicle inspected. I was told that the Airbag seat cushion/weight sensing control unit all needed to be repaired/fixed. I have an extended warranty but this was not covered. I was told my Airbag might not be deployed if I was involved in an accident and someone was in my front passenger seat. "No one should ride in the front passenger seat until this situation is taken care of." I feel strongly that this should have been covered, plus it should've been a recall on this. It's a real…”
NHTSA complaint #11649279, 2025

Fuel/Propulsion System 23

“Code P052E after oil changed. seems to happen often judging my forums.”
NHTSA complaint #11734140, 2026

“Strong smell of Fuel or exhaust fumes in the cabin, while vehicle is idling, parked or stoped at the light.”
NHTSA complaint #11698622, 2025

“Smell of Gas coming from the the fuel line, and the radio changes stations on its own”
NHTSA complaint #11635458, 2025

Air Bags 22 1 injury

“Pulling in the parking spot , looking to my right not noticing light pole on the left , car sensor bumped the pole in the perfect spot to deploy all of the drivers airbags . No warning of front collision , no breaks emergency were activated , seatbelt did not tighten threw me against the wheel : suffered , lacerations , broken forearm requiring surgery . Slight scratch on the bumper not even a dent in the front bumper”
NHTSA complaint #11562287, 2023 · 1 injury(ies)

“The Air bag light just came on when I turned the car on I had it checked by a mechanic and by an electrician. The code is B000113 The Squib For The Driver Airbag (Stage 1) Has A Malfunction. There Is An Open Circuit. They checked the clock spring it’s plugged in and even tried using a new air bag but they believe the clock spring is broken.”
NHTSA complaint #11687067, 2025

“A warning saying Front Right Malfunction Service Required. I took my vehicle to a mercedes dealership to have my vehicle inspected. I was told that the Airbag seat cushion/weight sensing control unit all needed to be repaired/fixed. I have an extended warranty but this was not covered. I was told my Airbag might not be deployed if I was involved in an accident and someone was in my front passenger seat. "No one should ride in the front passenger seat until this situation is taken care of." I feel strongly that this should have been covered, plus it should've been a recall on this. It's a real…”
NHTSA complaint #11649279, 2025

Power Train 16

“There is a recall on my year model 2017 Mercedes E3 hundred 4matic for the steering column shift module, but I’m being told that my specific vin was not included, but it is having the exact issues as the recall while driving the shift lever will not leave drive to go into reverse. It will only go to park. It refuses shift commands. If I shut the engine off and turn it back on sometimes it will allow me to go into other gears again.”
NHTSA complaint #11735276, 2026

“The contact owns a 2017 Mercedes-Benz E300. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The message "Reverse not Possible - Service Required" was displayed. The contact pulled over to the side of the road and turned off the vehicle. The contact waited for approximately five to ten minutes, and the vehicle restarted. The vehicle was taken to the dealer, where it was diagnosed that the electronic shift lever had failed. The vehicle was repaired. The contact picked up the vehicle from the deale…”
NHTSA complaint #11714019, 2025

“Mercedes-Benz E300 is affected by a Transmission Control Module (TCM) recall, you might notice these symptoms: - Delayed or rough shifting: The transmission may hesitate or struggle to change gears. - Slipping gears: The car might unexpectedly shift out of gear or fail to stay in the correct gear. - Unresponsive transmission: You may experience difficulty accelerating or feel like the car is stuck in a lower gear. - Warning lights: The check engine or transmission warning light may illuminate on the dashboard. - Limp mode activation: The vehicle may enter a fail-safe mode, restricting speed an…”
NHTSA complaint #11660892, 2025

Steering 14

“The contact owns a 2017 Mercedes-Benz E300. The contact stated that while driving at various speeds, the vehicle intermittently lost power steering functionality. The contact stated that the failure occurred increasingly while turning. The vehicle was taken to several independent mechanics and to the dealer, but no DTC was retrieved. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 17V714000 (Steering); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance.…”
NHTSA complaint #11700877, 2025

“While getting in to start my vehicle I got a message code on my screen saying Steering Malfunction, Increased Physical Effort. I contacted Mercedes USA and was told they had a recall on my vehicle which is a 2017 E300 Mercedes Benz. The recall effected vehicles made from July 29,2016 - February 14-2017. My vehicle was within this range being as though it was produced in 08/16. My car only has around 20k miles, basically a new vehicle inside and out. Even though my vin # is not showing as being part of this recall, I'm having the exact same issue and would like my vin# to be included. Than…”
NHTSA complaint #11638588, 2025

“The contact owns a 2017 Mercedes-Benz E300. The contact stated that while at a complete stop and releasing the brake pedal, the Eco Mode system failed to engage, and the engine failed to restart. The contact stated that upon depressing the Push to Start button, the vehicle restarted. There was no warning light illuminated. The vehicle was taken to the dealer, where the battery was replaced; however, the failure progressively worsened. The contact stated that while at a complete stop with Eco Mode activated, the vehicle would only restart after pressing the Push to Start button several times. T…”
NHTSA complaint #11628294, 2024

Structure 12 2 fire 3 injury

“The contact owns a 2017 Mercedes-Benz E400 Coupe. The contact stated that the silver metal coating on the seat release lever was rough and jagged on both driver and passenger sides of the two door vehicle. The contact's son had grabbed the front seat release lever to access the rear passenger’s side seat and cut his hand. The cut was approximately 2-3 inches long. No medical attention was needed. The vehicle was taken to the dealer, and the contact was informed that the failure was common with the vehicle and that the coating was known to peel due to heat. The contact was concerned that the fa…”
NHTSA complaint #11722261, 2026 · 1 injury(ies)

“THE MOTORIZED TRUNK LID SPONTANEOUSLY AND FORCEFULLY CLOSED ON MY HEAD, CUTTING MY FACE, WHILE I WAS LOADING (WITH BOTH HANDS) GROCERIES INTO THE TRUNK. CAR WAS PARKED IN PARKING LOT, ENGINE OFF.”
NHTSA complaint #11196475, 2019 · 1 injury(ies)

“FRONT DRIVERS AND PASSENGER DOORS DO NOT STAY OPEN, NO TENSION AND DOOR CLOSES BACK ON YOU AFTER OPENING. WILL NOT STAY OPEN ON ZERO GRADIENT OR WHILE UPHILL. MERCEDES BENZ DEALERSHIP ATTEMPTED TO FIX AND CHANGE HINGES NUMEROUS TIMES. NOT HAS BEEN FIXED. DOOR HING HAS ZERO TENSION AND WILL NOT KEEP FRONT DOORS OPEN. VERY DANGEROUS IF CHILD IS IN BETWEEN DOORS AND DOOR CLOSES ON YOU. HAS INJURED AND BRUISED LEGS NUMEROUS TIME FOR NUMEROUS DRIVERS AND PASSENGERS.”
NHTSA complaint #11113641, 2018 · 1 injury(ies)

Service Brakes 9 1 crash 1 injury

“The contact owned a 2017 Mercedes-Benz E300W. The contact stated while driving approximately 35 MPH he was side swiped on the drivers side door by another vehicle causing his vehicle to jump the curb. The contact stated he had a brake malfunction and had to depress the brake pedal to the floorboard. The contact had to steer the vehicle into a fence in order to come to a stop. The contact stated no warning light was illuminated. The police were called and filed a police report. The contact had the vehicle towed to a collision center. The vehicle was not diagnosed or repaired. The contact's insu…”
NHTSA complaint #11455566, 2021 · crash · 1 injury(ies)

“2017 Mercedes Benz E300 38k miles Parking brake malfunction. Replaced rear two Electric parking brake module /actuator. Still have the same problem. Mercedes Benz are claiming it to be ABS module.”
NHTSA complaint #11483838, 2022

“AT AROUND 2.15 PM CST, I WAS DRIVING MY MERCEDES WESTBOUND ON I-694 TOWARDS MINNEAPOLIS AT ROUGHLY 70 MPH WHEN SUDDENLY MY E300 STALLED AND BY THE TIME I COULD FIGURE WHAT WAS WRONG, I LOST ALL POWER IN THE STEERING WHEEL. THE MERCEDES BRAKE ASSIST TRIGGERED A HARD BRAKE AND MY CAR STOPPED IN THE MIDDLE LANE ON THE FREEWAY. THE CAR BEHIND ME NEARLY MISSED ME AND AT THIS POINT EVERY LIGHT IN THE DASHBOARD LIT UP (I HAVE ATTACHED THE PICTURE BELOW). I TRIED HITTING ON THE IGNITION MULTIPLE TIMES BUT GOT NO RESPONSE. AT THIS POINT, I DECIDED NOT TO SIT IN THE CAR SINCE IT WAS TOO DANGEROUS…”
NHTSA complaint #11360136, 2020

Forward Collision Avoidance 7 1 crash 4 injury

“The contact owned a 2017 Mercedes-Benz E300W. The contact stated while driving approximately 55mph when the contact heard a loud noise coming from the vehicle causing him to lose control of the vehicle and crash into another vehicle. The contact stated the crash avoidance system had failed to activate. The contact stated no warning lights were illuminated. The contact sustained arm bruises but did not seek medical treatment. The other vehicle contained 2 people but the contact does not know what injuries they had sustained. The vehicle was towed to a tow lot and a police report was filed. The…”
NHTSA complaint #11445315, 2021 · crash · 3 injury(ies)

“Pulling in the parking spot , looking to my right not noticing light pole on the left , car sensor bumped the pole in the perfect spot to deploy all of the drivers airbags . No warning of front collision , no breaks emergency were activated , seatbelt did not tighten threw me against the wheel : suffered , lacerations , broken forearm requiring surgery . Slight scratch on the bumper not even a dent in the front bumper”
NHTSA complaint #11562287, 2023 · 1 injury(ies)

“There is a recall on my year model 2017 Mercedes E3 hundred 4matic for the steering column shift module, but I’m being told that my specific vin was not included, but it is having the exact issues as the recall while driving the shift lever will not leave drive to go into reverse. It will only go to park. It refuses shift commands. If I shut the engine off and turn it back on sometimes it will allow me to go into other gears again.”
NHTSA complaint #11735276, 2026

Exterior Lighting 5

“The instrument panel that displays the digital speed, warning lights, etc. went black suddenly when turning on the car. It came back on suddenly while driving on the highway but after the car was turned off and restarted, the instrument panel has remained black. This is a huge safety issue as there is no warning light indicators, merging lanes does not signal if another car is present, among many other concerns. The vehicle has been inspected by mechanic. There was no warning indicators that instrument panel would go black suddenly. It happened in February 2025.”
NHTSA complaint #11648086, 2025

“The car lurches forward upon accelerating. Other times the car lags when accelerating after slowing for a dip or speed bump. This has caused me to almost be hit from behind on multiple occasions. My car has been in the shop multiple times since I bought it.”
NHTSA complaint #11524269, 2023

“Vehicle instrument cluster has gone completely off while driving, will not display. Everything else in car works fine. Fuses are not blown. Shows recall in 2017 for this make and model but VIN does not show as any active recalls related to this for this vehicle.”
NHTSA complaint #11434484, 2021

Fuel System 5

“The contact owns a 2017 Mercedes-Benz E300. The contact stated that while driving at an undisclosed speed, there was a strong gasoline odor entering the vehicle through the vents, and the odor was on the interior and exterior of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer for an oil change; however, the vehicle was not inspected or repaired. The contact stated that the failure persisted. The contact related the failure to NHTSA Campaign Number: 21V961000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included. The manufacturer was not notified of the…”
NHTSA complaint #11700674, 2025

“The contact owns a 2017 Mercedes-Benz E300. The contact stated while driving at an undisclosed speed, the contact noticed gasoline odor inside the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with a fuel leak. The contact was informed that the fuel rail and fuel injector needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed of NHTSA Campaign Number: 21V961000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The contact was advised to contact the NHTSA Hotline to…”
NHTSA complaint #11603857, 2024

“The contact owns a 2017 Mercedes-Benz E300. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the vehicle stalled, and the engine misfired. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with failed fuel injectors and failed fuel rail. The contact was informed that the fuel injectors and the fuel rail needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the fa…”
NHTSA complaint #11598591, 2023

Vehicle Speed Control 3

“The entire driver instrument panel screen went blank, after going blank and coming back on a few times while driving. This is EXTREMELY dangerous. Now, the driver cannot see the speed, odo, fuel gauge, indicators or anything at all. I hope you please investigate and initiate a campaign and get this resolved from Mercedes.”
NHTSA complaint #11544443, 2023

“Vehicle instrument cluster has gone completely off while driving, will not display. Everything else in car works fine. Fuses are not blown. Shows recall in 2017 for this make and model but VIN does not show as any active recalls related to this for this vehicle.”
NHTSA complaint #11434484, 2021

“AT AROUND 2.15 PM CST, I WAS DRIVING MY MERCEDES WESTBOUND ON I-694 TOWARDS MINNEAPOLIS AT ROUGHLY 70 MPH WHEN SUDDENLY MY E300 STALLED AND BY THE TIME I COULD FIGURE WHAT WAS WRONG, I LOST ALL POWER IN THE STEERING WHEEL. THE MERCEDES BRAKE ASSIST TRIGGERED A HARD BRAKE AND MY CAR STOPPED IN THE MIDDLE LANE ON THE FREEWAY. THE CAR BEHIND ME NEARLY MISSED ME AND AT THIS POINT EVERY LIGHT IN THE DASHBOARD LIT UP (I HAVE ATTACHED THE PICTURE BELOW). I TRIED HITTING ON THE IGNITION MULTIPLE TIMES BUT GOT NO RESPONSE. AT THIS POINT, I DECIDED NOT TO SIT IN THE CAR SINCE IT WAS TOO DANGEROUS…”
NHTSA complaint #11360136, 2020

Wheels 3

“I am writing to formally lodge a complaint regarding serious and repeated issues with my 2017 Mercedes-Benz E300, purchased and serviced exclusively by authorized Mercedes-Benz dealerships. 1. Repeated OEM Run-Flat Tire Failures Within the past two years, I have been forced to replace nine OEM run-flat tires, including:    •   3 replacements at Mercedes-Benz of Tysons Corner, VA    •   2 replacements at Goodyear Tires, Cattlemen Rd., Sarasota, FL    •   4 additional replacements at certified service centers These failures occur under normal driving conditions, often without visible punctures…”
NHTSA complaint #11680306, 2025

“The contact owns a 2017 Mercedes-Benz AMG E43. The contact stated that while operating the vehicle, the TPMS detected that the air in the driver’s side front tire was low. After adding air to the tire, the warning light later reappeared. The cause of the failure was not yet determined. The contact indicated that previously three of the four rims had been replaced or repaired, due to cracks developing on the rims, causing the tires to become deflated. The local dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was 10,782.”
NHTSA complaint #11449942, 2018

“MY 2017 MERCEDES BENZ E300 CAR SEEMS TO HAVE SEVERE TIRE RIM BREAKING ISSUE. SO FAR I HAVE HAD TO REPLACE 2 RIM'S ON THIS CAR AND 3 TIRES. I USE THIS CAR FOR COMMUTE TO WORK AND DRIVE ON HIGHWAYS IN CT WHICH ARE IN PRETTY GOOD CONDITION. SO THIS CAR IS NOT GOING OVER ON POTHOLES OR LIKE. HENCE I AM VERY WORRIED ABOUT THE SAFETY OF THE RIMS ON THIS CAR. THE STAFF AT THE DEALERSHIP REPORTED THAT THEY HAVE SEEN OTHER CARS OF THE SAME MODEL COME FOR RIM REPLACEMENTS MUCH MORE FREQUENTLY THAN OTHER MODELS. I HAVE CALLED MERCEDES AND COMPLAINED ABOUT THIS AND HAVE RECEIVED NO RESPONSE.”
NHTSA complaint #11155639, 2018

Electronic Stability Control (Esc) 2

“ON SEPT. 10, 2020 WHILE DRIVING ON THE WESTBOUND LONG ISLAND EXPRESSWAY, NEAR EXIT 19,IN AN AFTERNOON RAINSTORM, MY 3 YEAR OLD MB E300 WAS FLOODED THROUGH THE REAR VIEW MIRROR MOUNT AND THE COLUMN ON THE DRIVERS' SIDE, SEPARATING THE WINDSHIELD AND DOOR. WATER CASCADED FROM THESE AREAS AND FLOODED THE FLOOR. ALL ELECTRONIC COMPONENTS ON THE FLOOR, UNDER THE FRONT SEATS, WERE SHORTED OUT. THIS BROUGHT THE CAR TO A COMPLETE AND SUDDEN STANDSTILL IN TRAFFIC ON THE HIGHWAY. THE ENGINE CONTINUED TO RUN BUT THE CAR WOULD NOT DRIVE OR MOVE, POTENTIALLY PUTTING MY LIFE IN JEOPARDY. THE SHIFT LEVE…”
NHTSA complaint #11360007, 2020

“ESP INOPERATIVE AND ACTIVE BRAKE ASSIST WARNINGS APPEARED IN INSTRUMENT PANEL. CAR THEN COMPLETELY SHUT DOWN WHILE GOING APPROXIMATELY 40MPH ON A MAIN ROAD. NO BRAKES, NO STEERING, NO ACCELERATION. FUEL ODORS WERE PROMINENT. AFTER RESTARTING CAR, SAFELY MADE IT TO THE DEALER WHO COULD NOT DUPLICATE/REPRODUCE ISSUE BUT PERFORMED 'RESET'. ERROR MESSAGES APPEARED AGAIN 03/19/18. 2ND TRIP TO DEALER UNDERWAY. DEALER OFFERED TO PICK UP CAR FOR ME UNDERSTANDING MY EXPERIENCE JUST A WEEK PRIOR.”
NHTSA complaint #11080358, 2018

Engine And Engine Cooling 2

“TL* TAKATA RECALL. THE CONTACT OWNS A 2017 MERCEDES-BENZ E300W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V076000 (AIR BAGS) AND 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (MERCEDES-BENZ OF CLEAR LAKE, CLEAR LAKE, TX, 281-554-9100) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS W…”
NHTSA complaint #11023687, 2017

Equipment 2

“The contact owns a 2017 Mercedes-Benz E300. The contact stated that the GPS Navigation voice control was providing driving directions to random locations. The contact stated that the locations might be miles away from the intended destination. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the GPS Navigation unit needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 60,000.”
NHTSA complaint #11502665, 2022

“THE VEHICLE HAS A KNOWN SAFETY DEFECT WHICH HAS BEEN REFERRED TO BOTH THE PRESIDENT OF MERCEDES BENZ USA AND THE CHAIRMAN OF DAIMLER AG (PARENT OF MERCEDES BENZ USA) IN GERMANY. MB USA HAS STATED THAT THE PROBLEM IS A THIRD PARTY SOFTWARE ERROR AND HAS REFUSED TO ACCEPT RESPONSIBILITY FOR THE PRODUCT. IT APPEARS TO BE A COVER-UP NOT DISSIMILAR TO THE VW ISSUE WHERE MANAGEMENT IS ACTIVELY AVOIDING ADDRESSING THE PROBLEM AND WON'T PUT ITS ACKNOWLEDGEMENT IN WRITING OR ADVISE THE OWNERS OF THE VEHICLE OF THE ISSUE AND ITS POTENTIAL LIFE THREATENING IMPACT. IN SUM, THE GPS SYSTEM IN THE $60,000…”
NHTSA complaint #11061184, 2017

Parking Brake 2

“2017 Mercedes Benz E300 38k miles Parking brake malfunction. Replaced rear two Electric parking brake module /actuator. Still have the same problem. Mercedes Benz are claiming it to be ABS module.”
NHTSA complaint #11483838, 2022

“TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ E300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE PARKING BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED THE DELRAY MERCEDES-BENZ DEALER WHO INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.…”
NHTSA complaint #11011004, 2017

Seats 2 3 injury

“Safety Issue. The Chrome on the lever to make the seat move forward to access the back seat has sharp razor blade ridges. It has cut my hand open multiple times as well as my wife and a friend. A lot of blood, this is a serious issue. When I brought my car to the Mercedes Service center the agent told me this is a known problem and he too has cut his hand open on customers cars. This is not from wear and tear, this lever is used in frequently, I see a lot of complaints on the blogs too. Mercedes will not fix it. The Part is only $270 but they want $650 to install it.”
NHTSA complaint #11516573, 2023 · 3 injury(ies)

“Seat pressure sensor for supplemental restraint system (SRS) routinely fails. The system generates and error and disables the front passenger airbag. The condition clears when the vehicle is turned off. Sensors have been recalibrated multiple times. System still routinely fails.”
NHTSA complaint #11640986, 2021

Tires 2

“2017 MERCEDES BENZ E300. CONSUMER WRITES IN REGARD TO MANUFACTURING ISSUES THAT REQUIRE TIRE REPLACEMENT BUT THE NECESSARY TIRE HAS BEEN DISCONTINUED. * AS *JS *JS”
NHTSA complaint #11206674, 2019

“TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ E400 CONVERTIBLE EQUIPPED WITH MICHELIN M+S TUBELESS RADIO X TIRES, SIZE: 255/35/R18 94H (NA). WHILE DRIVING 60 MPH, THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE TIRE WAS FLAT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SIDE TIRE HAD A BUBBLE ON THE SIDEWALL. THE TIRE WAS INFLATED. WHILE DRIVING 60 MPH, THE VEHICLE SHOOK UNCONTROLLABLY AND THE REAR PASSENGER SIDE TIRE BLEW OUT SUDDENLY. THE TIRE PRESSURE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CAPITAL EUROCARS (3705 W TENNESSEE ST, TALLAH…”
NHTSA complaint #11024685, 2017

Visibility/Wiper 2

“The entire driver instrument panel screen went blank, after going blank and coming back on a few times while driving. This is EXTREMELY dangerous. Now, the driver cannot see the speed, odo, fuel gauge, indicators or anything at all. I hope you please investigate and initiate a campaign and get this resolved from Mercedes.”
NHTSA complaint #11544443, 2023

“THE DRIVERS EXTERIOR LEFT SIDE REARVIEW MIRROR IS OVERLY TOO LARGE AND IS MOUNTED APPROXIMATELY 2" TO 2.5" TOO HIGH . COMBINED WITH THE CO-LOCATED BODY ROOF SUPPORT BEAM BEING VERY LARGE THE DRIVER IS THEREFORE GREATLY IMPACTED BY THE COMBINED REDUCTION IN VISABILITY IN THAT ARC OF VISION WHILE TURNING LEFT. I'VE LEASED IN SUCCESSION 11 M/B SEDANS AND HAVE NEVER BEEN FACED WITH THIS PROBLEM. I'M 5'8", ATHLETIC, WELL AWARE OF ERGONOMICS, I'M A PE - SAFETY ENGINEER AND REALLY ANNOYED AND CONCERNED WITH THIS BIG BLIND SPOT AREA. I'VE FOUND THAT FOR THE FIRST TIME IN MY DRIVING LIFE I'VE HAD…”
NHTSA complaint #11113521, 2017

Back Over Prevention 1

“Engine failure due to piston crack. Seems like it is a common issue for mercedes models with this specific engine. A lot of people have their engine needing to be replaced at very low miles such as 10k miles 15k miles. Vehicle was always been serviced on time. Now I need a new engine. Manufacturer needs to take responsibility of this engine defect”
NHTSA complaint #11539834, 2023

Communication 1

“The contact owns a 2017 Mercedes-Benz E550. The contact received notification of NHTSA campaign number 21V058000 (Communication, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.”
NHTSA complaint #11422919, 2021

Seat Belts 1 1 injury

“Pulling in the parking spot , looking to my right not noticing light pole on the left , car sensor bumped the pole in the perfect spot to deploy all of the drivers airbags . No warning of front collision , no breaks emergency were activated , seatbelt did not tighten threw me against the wheel : suffered , lacerations , broken forearm requiring surgery . Slight scratch on the bumper not even a dent in the front bumper”
NHTSA complaint #11562287, 2023 · 1 injury(ies)

Suspension 1

“RIGHT FRONT AIR STRUT BLADDER EXPLODED WHILE DRIVING STRAIGHT ON A SMOOTH CITY STREET CAUSING RIGHT FRONT SUSPENSION TO COLLAPSE. CAR WAS ONLY DRIVABLE AT VERY SLOW SPEEDS AND WAS TRANSPORTED BY FLAT BED TO DEALER”
NHTSA complaint #11114098, 2018

Visibility 1

“THE SUNROOF FOR MY 2017 MERCEDES E300 JUST SPONTANEOUSLY SHATTERED WHILE DRIVING. I WAS DRIVING STRAIGHT AHEAD AROUND 50 MPH ON A HIGHWAY ON A RAINY DAY, WITH NO ONE IMMEDIATELY IN FRONT OF ME WHEN I HEAR A LOUD NOISE THAT STARTLED ME. I DIDN'T KNOW WHAT HAD HAPPENED UNTIL I HEARD WIND NOISE FROM OUTSIDE AND REALIZED THE SUNROOF HAD SHATTERED. ONCE I WAS ABLE TO SAFELY PULL OVER, I REALIZED THAT THE THERE WAS A HUGE HOLE IN MY SUNROOF AND IT SEEMED TO HAVE ORIGINATE FROM INSIDE, AS THE GLASS WAS PUSHED OUTWARD. WITH NO CARS IN FRONT OF ME, DRIVING ON A STRETCH OF HIGHWAY WITH NO OVERPASS, I SU…”
NHTSA complaint #10938962, 2016