2017 Jeep Compass Problems & Owner Complaints

Electrical System 86 2 crash 3 fire 1 injury

“TL* THE CONTACT OWNED A 2017 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 65 MPH, THE COMPUTER SYSTEM SHUT OFF WHILE THE VEHICLE WAS STILL RUNNING. THE COMPUTER SYSTEM REBOOTED AND A "STOP THE VEHICLE" WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT VARIOUS OTHER UNKNOWN WARNING INDICATORS ALSO ILLUMINATED. THE CONTACT STOPPED THE VEHICLE AND ALMOST IMMEDIATELY OBSERVED SMOKE OUTSIDE THE VEHICLE FOLLOWED BY FLAMES FROM THE DRIVER'S SIDE OF THE WINDSHIELD. THE CONTACT USED AN INSTRUMENT TO BREAK THE DRIVER'S SIDE DOOR AND ESCAPED FROM THE BURNING VEHICLE. WITHIN TWO MINUTES, THE ENTIRE VEHI…”
NHTSA complaint #11121846, 2018 · fire · 1 injury(ies)

“SHORT VERSION: I USED THE REMOTE STARTER ON MY COMPASS. AS I WAS DRIVING, I NOTICED A SMALL RED LIGHT BETWEEN MY WINDSHIELD AND DASHBOARD. THE RED LIGHT TURNED INTO A VERY SMALL BRIGHT ORANGE FLAME. WHEN I STOPPED THE CAR IT WAS GONE. I CHECKED WITH A FLASHLIGHT AND SAW BURN MARK'S ON BOTH THE WINDSHIELD AND DASHBOARD. WHEN I STARTED THE VEHICLE WITHOUT THE REMOTE STARTER NOTHING HAPPENED. BUT THAN WHEN I TRIED WITH THE REMOTE STARTER AGAIN. IT BEGAN TO BURN AGAIN AND THIS TIME THERE WAS SMOKE. DEALERSHIP TOLD ME THAT IT WAS THE PROGRAM IN THE REMOTE STARTER THAT CAUSED THE ISSUE BUT IT IS NOT…”
NHTSA complaint #11298278, 2019 · fire

“TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING 10 MPH, THE REAR DOORS OPENED AND A BURNING ODOR EMITTED FROM THE VENTS WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MANHATTAN JEEP (629 W 54TH ST, NEW YORK, NY 10019, (877) 225-8709) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 48,000. THE VIN WAS INVALID.”
NHTSA complaint #11173579, 2018 · fire

Engine 71 1 crash

“On July 9th 2022 the car showed a low oil pressure warning then shut down going around a curve but I was able to restart the vehicle. Within a few minutes I was stopped at an intersection and the car stalled again and I was unable to restart it which resulted in my car being rear ended. On July 12 th I contacted my Jeep dealership to discuss this and I was told that a recall was done on the car due to this same problem. Apparently the repair did not fully correct the problem as it happened to me AFTER the completed recall. Fortunately no one was seriously injured this time but…”
NHTSA complaint #11473613, 2022 · crash

“The contact owns a 2017 Jeep Compass. The contact stated that while driving 10 MPH in the middle lane, the vehicle stopped unexpectedly. While accelerating, there was an abnormal grinding and clanking metallic sound coming from the vehicle. There were no warning lights illuminated. After three hours of being stranded on the roadway, the vehicle was towed to the residence. An independent mechanic determined that the failure was related to the drive shaft, transfer case, and driver’s side front half shaft. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufac…”
NHTSA complaint #11715198, 2026

“I was approaching a stoplight and every light on the dash lit up, the car wouldn’t go after stopping and it wouldn’t turn off when put in park. I also couldn’t shift into any other gear. This is seriously dangerous and not the first time I’ve had major mechanical issues with this vehicle.”
NHTSA complaint #11714975, 2026

Unknown Or Other 64 2 crash 1 injury

“MAY 23, 2019, MY HUSBAND WAS IN AN ACCIDENT THAT TOTALED OUR COMPASS ACCORDING TO THE POLICE IN THE TOWN. THE SPEED WAS APPROXIMATELY 30MPG. THE AIRBAGS DID NOT DEPLOY. MY HUSBAND WAS TAKEN TO FINLEY HOSPITAL. THERE WERE INJURIES CONSISTING OF ROTATOR CUFF DAMAGE. I WILL BE LOOKING INTO A LAWSUIT. THIS CAR IS VERY UNSAFE! THE CAR WAS IN MOTION, HE SAID HE EXPERIENCED BRAKE FAILURE AND STRUCK A TRAILER HOLDING A RIDING LAWNMOWER. IT WAS 12:16 PM.”
NHTSA complaint #11209549, 2019 · crash · 1 injury(ies)

“WHILE DRIVING I GOT A CODE ON THE CAR DASH THAT READ SOMETHING LIKE 'UNABLE TO DRIVE' THEN AS TURNING THE BEND IN ROAD AT 20/25MPH THE CAR STARTED PULLING TO LEFT STEERING THE WHEEL BECAME TOO HARD AND I HEARD A SNAP NOISE TURNS OUT MY BALL JOINT SNAPPED ON THE JEEP! OVER 5000 IN DAMAGE AND IT WAS NOT DUE TO IMPACT! IT SNAPPED CLEAN OFF THEN ENDED UP CAUSING MY TO SWOP A PARKED CAR. THANKFULLY WASN'T ON HIGHWAY YOUR 2017 COMPASSES HAVE SEVERE ELECTRICAL ISSUES THE CAR DOESN'T GO RIGHT AWAY WHEN SHIFTED TO DESIRED GEAR AND ON TOP OF IT ALL YOUR BALL JOINTS ARE FAULTY! CLAIM RESPONSIBILITY AND R…”
NHTSA complaint #11318673, 2020 · crash

“When driving the 2017 Jeep Compass, a bubble which has formed on the touchscreen causes it to randomly change different settings (such as turning on the heated seats/steering wheel, turning on the AC or heat, etc.), caused music to suddenly start playing at loud volumes, caused it to call random numbers, etc. which makes it impossible to use the touchscreen or display screen at any time. This also has made the backup camera inoperable, as it just switches to the radio screen or something else while you are in the process of reversing the vehicle.”
NHTSA complaint #11739861, 2026

Power Train 42 3 crash

“Engine hesitates on acceleration, throttle assembly warning light comes on, traction stability warning light comes on.”
NHTSA complaint #11469774, 2022 · crash

“TAKATA RECALL , IN THE MIDDLE OF DRIVING ALL MY WARNING LIGHTS ON MY DASH WENT OFF AND THE CAR CUT MY FUEL SERVICE OFF, LEAVING ME UNABLE TO ACCELERATE, I PULLED OVER IN A PARKING AND THE STEERING WHEEL LOCKED UP, I TURNED THE CAR OFF AND COULDN'T START IT BACK UP AS THE BRAKE PEDAL WAS LOCKED ALSO. I HAVE HAD THIS PROBLEM NUMEROUS TIMES AND VISITED THE DEALERSHIP PLENTY TIMES AND THEY AREN'T ABLE TO DIAGNOSE A REAL PROBLEM , IT'S A RECURRING PROBLEM. A NEW COMPUTER WAS PUT IN IT ALSO AND I STILL HAVE PROBLEMS.”
NHTSA complaint #11257106, 2019 · crash

“TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING 30 MPH, THERE WAS AN ABNORMAL CLICKING SOUND UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. IN ADDITION, THE DRIVESHAFT DETACHED FROM THE VEHICLE AND A CRASH OCCURRED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP. THE CONTACT STATED THAT A DIAGNOSTIC TEST WOULD NOT BE PERFORMED FOR ANOTHER 24-48 HOURS. THE VEHICLE WAS NOT REPAIRED. MANHATTAN JEEP SERVICE CENTER (LOCATED AT 629 W 54TH ST, NEW YORK, NY 10019, (877) 225-8709) WAS CONTACTED. THE VEHICLE W…”
NHTSA complaint #11132442, 2018 · crash

Service Brakes 27

“The contact owns a 2017 Jeep Compass. The contact stated that while driving at 30 MPH, the vehicle and the steering wheel started shaking abnormally. Several unknown warning lights were illuminated. The contact pulled over to the right side of the road, turned off, and exited the vehicle to inspect the brakes. The brakes on the vehicle and the brakes were extremely hot. The contact reentered and started the vehicle after five minutes, and the vehicle operated as intended. An independent mechanic was contacted. The vehicle was taken to the independent mechanic to be diagnosed, and it was determ…”
NHTSA complaint #11727337, 2026

“The contact owns a 2017 Jeep Compass. The contact stated that while driving approximately 20 MPH, the ABS and Traction Control warning lights illuminated, and the steering wheel and the front passenger’s side of the vehicle were shaking and vibrating abnormally. The contact stopped the vehicle to inspect it and became aware that the front passenger’s side wheel was extremely hot to the touch. The contact deactivated the Traction Control light, and the failure was temporarily corrected before recurring. The cause of the failure was not yet determined. The local dealer was notified of the failur…”
NHTSA complaint #11719884, 2025

“While driving, my parking break will turn on and halt the car. It usually is around when there is an issue with my auto start/stop.”
NHTSA complaint #11705369, 2025

Steering 15 1 crash

“TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING 30 MPH, THERE WAS AN ABNORMAL CLICKING SOUND UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. IN ADDITION, THE DRIVESHAFT DETACHED FROM THE VEHICLE AND A CRASH OCCURRED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP. THE CONTACT STATED THAT A DIAGNOSTIC TEST WOULD NOT BE PERFORMED FOR ANOTHER 24-48 HOURS. THE VEHICLE WAS NOT REPAIRED. MANHATTAN JEEP SERVICE CENTER (LOCATED AT 629 W 54TH ST, NEW YORK, NY 10019, (877) 225-8709) WAS CONTACTED. THE VEHICLE W…”
NHTSA complaint #11132442, 2018 · crash

“Tire rods and suspension failed vehicle is unsafe to operate .”
NHTSA complaint #11721519, 2026

“When driving my Jeep Compass, there have been numerous instances of the vehicle stalling out when slowing down or stopping at a light/stop sign. This has happened on busy roads, at busy intersections, and on country roads. When it happens, I cannot control any aspect of the vehicle; the breaks no longer work, I cannot turn the wheel, I cannot change gears or easily put it into park, and it takes multiple attempts to turn it off and back on. There are no warning lamps, messages or other symptoms prior to the incidents occurring, which started on 4/22/2025. Today, 4/29/2025, I checked my oil…”
NHTSA complaint #11657423, 2025

Electronic Stability Control (Esc) 12 1 crash

“TAKATA RECALL , IN THE MIDDLE OF DRIVING ALL MY WARNING LIGHTS ON MY DASH WENT OFF AND THE CAR CUT MY FUEL SERVICE OFF, LEAVING ME UNABLE TO ACCELERATE, I PULLED OVER IN A PARKING AND THE STEERING WHEEL LOCKED UP, I TURNED THE CAR OFF AND COULDN'T START IT BACK UP AS THE BRAKE PEDAL WAS LOCKED ALSO. I HAVE HAD THIS PROBLEM NUMEROUS TIMES AND VISITED THE DEALERSHIP PLENTY TIMES AND THEY AREN'T ABLE TO DIAGNOSE A REAL PROBLEM , IT'S A RECURRING PROBLEM. A NEW COMPUTER WAS PUT IN IT ALSO AND I STILL HAVE PROBLEMS.”
NHTSA complaint #11257106, 2019 · crash

“2ND TIME THIS HAPPENED WITHIN A MONTH. DEALER CHANGED BATTERIES 1ST TIME. COMPUTER SYSTEM RUNS THROUGH A NUMBER OF MESSAGES STATING VARIOUS SETTINGS ARE NOT WORKING. EXAMPLE: ENGINE LIGHT, AIR BAG, OIL, WITH EVERY WARNING LIGHT THERE IS. VEHICLE JUST SHUT DOWN ON A BUSY ROAD. VERY DANGEROUS. 15 MIN LATER IT STARTED BACK UP LIKE THERE WASNT A PROBLEM. THERE IS EXCESS OIL USE ALSO. CHANGED OIL, A MONTH LATER, ITS A 1/4 LOW. NO DRIPS EITHER. THIS SHOULD NOT BE HAPPENING FOR A VEHICLE THAT IS ONLY 3 YEARS OLD.”
NHTSA complaint #11363790, 2020

“MY JEEP DASHBOARD LIGHTS COME ON CAR STARTS TO STALL NOT PICKING UP SPEED THEN AFTER A 30-40 SECONDS IT PICK BACK UP WITH ENGINE AND LIGHTING VAULT LIGHT WONT GO OFF. I FIRST TIME IT OCCURRED I WAS IN MOTION ON CITY STREETS DOING SPEED LIMIT OF 50 MPH AN I INSTANTLY HAD TO PULL OVER WHEN IT WAS CLEAR CUT IT OFF THEN STARTED IT BACK UP CAUSE I COULD NOT MISS WORK. *TR”
NHTSA complaint #11321357, 2020

Air Bags 10 4 crash 1 injury

“I RAN A STOPLIGHT AND HIT ANOTHER VEHICLE GOING 25-35 MPH. MY AIRBAGS DID NOT DEPLOY. THE POINT OF IMPACT WAS DRIVERS SIDE FRONT.”
NHTSA complaint #11405115, 2021 · crash · 1 injury(ies)

“I TRAVELING AT A SPEED OF APPROXIMATELY 55MPH WHEN A DEER JUMPED ONTO THE ROAD. I HIT THE DEER SMASHING THE FRONT END OF MY 2107 JEEP COMPASS. MOST OF THE DAMAGE IS ON THE DRIVERS SIDE FRONT END & DRIVERS SIDE FRONT QUARTER PANEL. MY VEHICLE SHUT DOWN HOWEVER I WAS SURPRISED AFTER HITTING THE DEER THAT MY AIR BAG DID NOT DEPLOY.”
NHTSA complaint #11300488, 2020 · crash

“DRIVER SIDE IMPACT. SIDE AIRBAGS DID NOT DEPLOY.”
NHTSA complaint #11072120, 2018 · crash

Fuel/Propulsion System 10

“While driving Jeep losses power and stops. At garage now and they can’t find reasonable explanation. Has less than 50k miles. Danger while driving since it just shuts off while no lights come on to indicate problems”
NHTSA complaint #11604073, 2024

“The throttle body started malfunctioning while driving on the highway. Power was lost and I was unable to accelerate. There were vehicles behind me that had to react quickly in order not to wreck. The ETC warning light did not come on at first but as my vehicle kept sputtering the light would flash on and off very quickly. I lost a great deal of speed trying to get up a hill so I could pull over and get out of traffic. After looking up the light in the manual it says to cycle the ignition and I did that. The vehicle was working ok again for a few minutes and then suddenly lost the ability to a…”
NHTSA complaint #11471808, 2022

“I got my 2017 jeep compass in 2018 had no issues truly until about a year ago. The check engine light came on and it would jerk a little goin up hill well got a coder and it said o2 so I changed all the spark plugs and o2 and it still is on now the thunder bolt light flashes I loose power and the yellow skid mark comes on I have to turn car off let it reprogram like 10 min and it acts ok for a few min now it's so bad it won't even go 10 miles . I'm goin to have the throttle and sensor changed hopefully that fixes it.”
NHTSA complaint #11451711, 2022

Vehicle Speed Control 10

“I got my 2017 jeep compass in 2018 had no issues truly until about a year ago. The check engine light came on and it would jerk a little goin up hill well got a coder and it said o2 so I changed all the spark plugs and o2 and it still is on now the thunder bolt light flashes I loose power and the yellow skid mark comes on I have to turn car off let it reprogram like 10 min and it acts ok for a few min now it's so bad it won't even go 10 miles . I'm goin to have the throttle and sensor changed hopefully that fixes it.”
NHTSA complaint #11451711, 2022

“MY VEHICLE WENT FROM NOT BEING ABLE TO CONTROL ACCELERATION OR ACCELERATE AND MAKING A STRANGE SOUND WHILE IN MOTION WHILE THE RPM WAS STEADY GOING UP, TO NOT ACCELERATING AT ALL WHILE IN MOTION, TO NOT SHIFTING GEARS, TO NOT DOING ANYTHING IN LESS THAN 24 HOURS. I WAS ON THE HIGHWAY WHEN I FIRST NOTICED ALL OF THE PROBLEMS. I HAD TO PULL ON SIDE OF THE ROAD MULTIPLE TIMES. IT WAS SCARY AND DANGEROUS BEING ON SIDE OF THE ROAD AS A WOMAN AT NIGHT WITH VERY LITTLE LIGHTING IN THE AREA. WHEN THE VEHICLE DIDN'T WANT TO DO ANYTHING AT ALL IT WAS PARKED.”
NHTSA complaint #11396462, 2021

“TRANSMISSION SHIFTS BACK N FORTH VERY BAD. ONLY 71,649 MILES. NEED TO FIX IT. PLEASE.”
NHTSA complaint #11375118, 2020

Suspension 7 1 crash

“WHILE DRIVING I GOT A CODE ON THE CAR DASH THAT READ SOMETHING LIKE 'UNABLE TO DRIVE' THEN AS TURNING THE BEND IN ROAD AT 20/25MPH THE CAR STARTED PULLING TO LEFT STEERING THE WHEEL BECAME TOO HARD AND I HEARD A SNAP NOISE TURNS OUT MY BALL JOINT SNAPPED ON THE JEEP! OVER 5000 IN DAMAGE AND IT WAS NOT DUE TO IMPACT! IT SNAPPED CLEAN OFF THEN ENDED UP CAUSING MY TO SWOP A PARKED CAR. THANKFULLY WASN'T ON HIGHWAY YOUR 2017 COMPASSES HAVE SEVERE ELECTRICAL ISSUES THE CAR DOESN'T GO RIGHT AWAY WHEN SHIFTED TO DESIRED GEAR AND ON TOP OF IT ALL YOUR BALL JOINTS ARE FAULTY! CLAIM RESPONSIBILITY AND R…”
NHTSA complaint #11318673, 2020 · crash

“Tire rods and suspension failed vehicle is unsafe to operate .”
NHTSA complaint #11721519, 2026

“The contact owns a 2017 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle was violently shaking. There was no warning light illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000.”
NHTSA complaint #11684552, 2025

Exterior Lighting 6

“Let me start by saying I am an electrician. I have had several electrical problems with this car, most recently my Headlights come on intermittently. I start my car and turn the headlight switch on, sometimes it takes up to 20 minutes for them to kick on. I have checked the batteries, the Fuses, the grounding connections, and the switch. This is very dangerous, and I have already spent money trying to fix the problem to no avail. I travel a lot and It's frightening when it gets dark and I have to switch the headlights on while driving. I have no way of knowing if they are working while I'm on…”
NHTSA complaint #11572526, 2023

“MY JEEP DASHBOARD LIGHTS COME ON CAR STARTS TO STALL NOT PICKING UP SPEED THEN AFTER A 30-40 SECONDS IT PICK BACK UP WITH ENGINE AND LIGHTING VAULT LIGHT WONT GO OFF. I FIRST TIME IT OCCURRED I WAS IN MOTION ON CITY STREETS DOING SPEED LIMIT OF 50 MPH AN I INSTANTLY HAD TO PULL OVER WHEN IT WAS CLEAR CUT IT OFF THEN STARTED IT BACK UP CAUSE I COULD NOT MISS WORK. *TR”
NHTSA complaint #11321357, 2020

“VEHICLE HAS BEEN IN THE SHOP FOUR TIMES. ALL HAVE BEEN CONTROL MODULE RELATED. WE LOSE ALL EXTERIOR LIGHTS. VEHICLE WILL RANDOMLY SHUT OFF WHILE IN DRIVE. NOW WE ARE HAVING AN ISSUE WITH THE VEHICLE NOT ACCELERATING AND IS IDLING ROUGH. ALL OF THESE HAPPENED WHILE THE VEHICLE WAS IN MOTION. THIS HAS BEEN OVER A SPAN OF THE PAST YEAR.”
NHTSA complaint #11220979, 2019

Parking Brake 3

“The contact owns a 2017 Jeep Compass. The contact stated while driving 30 MPH, the vehicle would not properly accelerate. After several minutes the vehicle accelerated at a high speed with the check engine warning light, and the electric parking brake warning light illuminated. The contact desperately depressed the brake pedal and the vehicle come to a stop and started jerking. The vehicle was taken to an independent mechanic who replaced the electronic brake pedal however, the failure reoccurred. The vehicle was taken to an independent mechanic and the throttle body was replaced but the failu…”
NHTSA complaint #11530683, 2023

“TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING BETWEEN 25-30 MPH, THE EMERGENCY BRAKE INDICATOR ILLUMINATED. THE CONTACT STATED THAT ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED AND SHE WAS INSTRUCTED TO PARK AND RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO SANSONE CHRYSLER JEEP DODGE (90-100 US-1, AVENEL, NJ 07001), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. THE VIN WAS NOT PROVIDED.”
NHTSA complaint #11082498, 2018

“TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING BETWEEN 20-25 MPH, THE EMERGENCY BRAKE ERRONEOUSLY SELF ACTIVATED ABRUPTLY AND STOPPED THE VEHICLE. IN ADDITION, THE ELECTRICAL SYSTEM MALFUNCTIONED AND CAUSED THE INSTRUMENT GAUGES TO STOP OPERATING AND THE INTERIOR LIGHTING REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO PUTNAM JEEP/CHRYSLER IN BURLINGAME, CA WHO INDICATED THAT THE FAILURES WERE DUE TO A COMPUTER SOFTWARE UPDATE ISSUE. THE COMPUTER SOFTWARE WAS UPDATED, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 400.”
NHTSA complaint #11033267, 2017

Seats 3

“Driver side headrest has deployed, and there was no warning or notification prior to this happening. I should not have to pay hundreds of dollars on a replacement if clips or what may it be to hold device together are faulty.”
NHTSA complaint #11573513, 2024

“WHILE DRIVING ON THE INTERSTATE MY PASSENGER SIDE HEADREST POPPED OPEN.”
NHTSA complaint #11327603, 2020

“TAKATA RECALL: BURNING PLASTIC SMELL WHILE IN MOTION. FOUND BURN HOLE IN THE PASSENGER SIDE LEATHER SEAT.”
NHTSA complaint #11097290, 2018

Wheels 3

“Tire rods and suspension failed vehicle is unsafe to operate .”
NHTSA complaint #11721519, 2026

“SINCE I'VE HAD MY CAR THE MAIN SCREEN WITH MAPS, WEATHER, RADIO, ETC. HAS SHUT OFF RANDOMLY, MY SPEAKERS HAVE TURNED UP TO THE MAX THEY COULD GO ALL BY THEMSELVES WITHOUT LETTING ME TURN ANYTHING OFF, THE WEATHER CONSTANTLY POPS UP AFTER I'VE CLEARED IT. ALL OF THIS WAS FIXED WITH REPLACING THE WHOLE SCREEN. BUT THEN AFTER THE SYSTEM WOULD NOT SAVE MY SETTING FOR THE FIRST 5 TIMES I STARTED IT BACK UP. I HAD TO KEEP SAVING THEM. IT HAS HAD MULTIPLE ISSUES, I'VE HAD TO GET DIFFERENT TIRES REPLACED AT LEAST 3-4 TIMES AND AIR LEAKS, THE LAST BEING BECAUSE THE BELT BROKE IN THEM. I HAVE AN APPOINT…”
NHTSA complaint #11204336, 2019

“BRIDGESTONE FIREHAWK TIRE. THESE FACTORY TIRES ARE DEFECTIVE. THE TIRE BELTS IN ALL 4 OF MY TIRES HAVE SHIFTED CAUSING AN EXCESSIVE HUMMING NOISE. MY TIRE TREADS ARE CURRENTLY AT 5/32 AND ACCORDING TO TREAD IS NOWHERE NEAR REPLACING, HOWEVER DUE TO THE TIRE BELTS SHIFTING IN ALL 4 TIRES, I MUST REPLACE THEM IN ORDER TO AVOID A MORE SERIOUS ISSUE WITH MY VEHICLE.”
NHTSA complaint #11173664, 2019

Back Over Prevention 2

“As I was accelerating my vehicle began to downshift and warning started flashing and the parking brake engaged while driving. When slowed at an interesection the car would notaccelerate forward when light turned green despite being in drive. Dash showed parking brake engaged even though it was not. The D on the gear shift was flashing. I had to turn the car off twice and restart while in the middle of an intersection! This is the SECOND time this has happened while driving. I took it to the dealer first time and they could not find anything wrong.”
NHTSA complaint #11487495, 2022

“TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED WHILE REVERSING, THE BACK UP CAMERA FAILED TO DISPLAY AN IMAGE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THEY HAD THE CAMERA REPLACED TWO WEEKS PRIOR HOWEVER, THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AIRPORT CHRYSLER DODGE JEEP RAM (5751 EAGLE VAIL DRIVE, ORLANDO, FL 32822) WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE RADIO NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.”
NHTSA complaint #11399962, 2021

Interior Lighting 2

“THE LIGHTS ON MY INSTRUMENT CLUSTER PANEL ARE NOT ADJUSTABLE WITH THE LIGHT ADJUSTMENT WHEEL. WHEN DRIVING AT NIGHT THE INSTRUMENT CLUSTER IS BRIGHT MAKING IT DIFFICULT TO SEE OUT. (I JUST PURCHASED THE VEHICLE). *TT *TR”
NHTSA complaint #11123161, 2018

“DASH AND UCONNECT SCREEN WILL NOT PROPERLY DIM IN CERTAIN SITUATIONS. MOST NOTABLY, IF YOU TURN ON THE CAR DURING THE DAY AND DRIVE INTO THE NIGHT, THE HEADLIGHTS WILL TURN ON, BUT THE DASH AND SCREEN WILL NOT DIM. IF YOU TURN ON THE CAR WHILE IT IS DARK OUT, DASH WILL PROPERLY DIM. THERE SEEM TO BE ADDITIONAL SCENARIOS THAT INTERFERE WITH DASH DIMMING, SUCH AS OPENING A DOOR WHILE CAR IS ON AND TURNING ON OVERHEAD LIGHTING. DIFFICULT TO FOCUS ON ROAD AHEAD WHEN BRIGHT DASH AND SCREEN IS GLARING IN YOUR FACE.”
NHTSA complaint #11030248, 2017

Latches/Locks/Linkages 2 1 fire

“TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING 10 MPH, THE REAR DOORS OPENED AND A BURNING ODOR EMITTED FROM THE VENTS WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MANHATTAN JEEP (629 W 54TH ST, NEW YORK, NY 10019, (877) 225-8709) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 48,000. THE VIN WAS INVALID.”
NHTSA complaint #11173579, 2018 · fire

“The contact owns a 2017 Jeep Compass. The contact stated that while driving at various speeds, the hood latch inadvertently unlatched without warning. The contact stated that the safety latch would prevent the hood from opening fully; forcing the contact to stop the vehicle and manually close the hood. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 74,000.”
NHTSA complaint #11517922, 2022

Seat Belts 2

“The contact owns a 2017 Jeep Compass. The contact stated while driving approximately 30-40 MPH, the driver’s side front seat belt unclipped and failed to secure the occupant. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 108,000.”
NHTSA complaint #11650482, 2025

“CODE COMING UP, SOMETHING TO DO WITH ACCELERATOR AND FRONT SEAT BEAT SNAPPER STOPPED WORKING YEAR AGO, BEEN SNAPPING FROM DRIVER SIDE INTO PASSENGERS. IT WON'T TAKE SEATBELT IN. *TR”
NHTSA complaint #11324825, 2019

Structure 2

“I REPLACED MY LOWER FRONT PUMPER BECAUSE IT STARTED LOOKING LIKE SOMETHING WAS BURNING THE PUMPER. AFTER REPLACING PUMPER IT HAPPEN AGAIN, I TOOK IT TO THE DEALER THEY TOLD ME THERE WAS NOTHING THEY COULD DO FOR ME. MY CAR SETS IN MY DRIVE WAY MOST OF THE TIME IM RETIERD I DONT DRIVE MY CAR MUCH. I BELIEVE THERE'S A DEFECT IN THE MATERIAL HOPE THERES SOMETHING THAT BE DONE. THANK YOU!”
NHTSA complaint #11341503, 2018

“FRONT END CROSSMEMBER OR ALSO CALLED SUBFRAME HAS ROTTED AND RUSTED CLEAR THROUGH AT JUST OVER 10 YEARS OLD I WAS INFORMED BY CAR MECHANIC. JEEP ACKNOWLEDGED THE ISSUE WITH THE BAD SUBFRAMES AND PUT AN EXTENDED WARRANTY ON IT. THAT ONLY LASTED 10 YEARS. SO CAR IS NOW UNSAFE FOR THE ROAD AND REPAIRS ARE MORE THEN CARS WORTH. HAVE READ 1,000S OF OTHER COMPLAINTS ONLINE FOR SAME ISSUE WITH 2007 AND 2008 COMPASSES.”
NHTSA complaint #11078873, 2018

Equipment 1

“The contact's wife owns a 2017 Jeep Compass. The contact stated that the center display screen delaminated and was activating functions independently. There was no warning light illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 30,000.”
NHTSA complaint #11508721, 2022

Forward Collision Avoidance 1

“As I was accelerating my vehicle began to downshift and warning started flashing and the parking brake engaged while driving. When slowed at an interesection the car would notaccelerate forward when light turned green despite being in drive. Dash showed parking brake engaged even though it was not. The D on the gear shift was flashing. I had to turn the car off twice and restart while in the middle of an intersection! This is the SECOND time this has happened while driving. I took it to the dealer first time and they could not find anything wrong.”
NHTSA complaint #11487495, 2022

Other/Unknown 1

“MY CAR EMERGENCY BRAKE LIGHT BUTTON HAS TURNED ON ALL BYITSELF WHILE I AM DRIVING. THE CAR STOPS AND SHUTS OFF. THEN I AM IN THE MIDDLE OF THE ROAD AND I HAVE TO PUT MY CAR IN PARK, PRESS THE PULL ON P BUTTON TO TURN IT OFF. THIS IS A SAFETY ISSUE. A CAR BEHIND CAN CRASH INTO ME. THIS HAS HAPPENED 5 TIMES SINCE FEBRUARY, THIS MORNING WAS MY 6 TIME. I DO NOT FEEL SAFE IN MY CAR ANYMORE, AFRAID OF TURNING OFF WHILE I AM DRIVING”
NHTSA complaint #11217275, 2019