2017 GMC Acadia Problems & Owner Complaints

Power Train 234 4 crash 1 injury

“TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE THE VEHICLE WAS ENGAGED IN PARK WITH THE ENGINE RUNNING, IT INADVERTENTLY ROLLED AWAY. AS A RESULT, THE OCCUPANT WAS STRUCK BY THE DOOR AND THE VEHICLE RAN OVER THE OCCUPANT'S FOOT. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE CONTINUED TO ROLL AWAY AND REAR ENDED ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,002. THE VIN WAS NOT A…”
NHTSA complaint #11118247, 2018 · crash · 1 injury(ies)

“The contact owns a 2017 GMC Acadia. The contact stated that while the vehicle was parked on an incline with the engine turned off, the contact's toddler was able to shift into drive(D), and the vehicle rolled backwards, hit a light pole and a basketball stand, causing damage to the front driver-side door. No police report was filed, and no injuries were reported. The contact was unable to shift back into park(P) and was forced to start the vehicle in neutral(N). The contact was then unable to shut off the vehicle as the gear shifter was no longer in park(P). Upon investigation, the contact lea…”
NHTSA complaint #11749319, 2026 · crash

“TL* THE CONTACT'S FATHER OWNS A 2017 GMC ACADIA. WHILE THE CONTACT'S FATHER WAS MAKING A RIGHT TURN, THE FRONT PASSENGER SIDE TIRE BENT INWARDLY INTO THE WHEEL WELL. AS A RESULT, THE VEHICLE CRASHED INTO A CURB. THE VEHICLE RECEIVED BODY DAMAGE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE DRIVESHAFT FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. SUMMIT CHEVROLET BUICK GMC (LOCATED AT 318 GRANT AVE, AUBURN, NY 13021, 315-258-2000) WAS CONTACTED AND INFORMED THE CONTACT…”
NHTSA complaint #11269368, 2019 · crash

Electrical System 193 1 crash 2 fire

“Vehicle went on fire in or near the engine compartment - the entire front end was burned and car is a total loss. I was in the vehicle driving home with my children (a 5 min drive from their school) and we smelled what we assumed was a a fire pit or fireplace burning nearby; we got out of the vehicle, within 90 seconds there were flames coming out of the hood. Car was well maintained and received nearly all service at the RVC GMC dealership it was purchased from. Vehicle was also still under the warranty we purchased.”
NHTSA complaint #11496939, 2022 · fire

“TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE OPERATING THE VEHICLE, SMOKE AND SPARKS SUDDENLY APPEARED FROM THE VENTS INSIDE THE VEHICLE. THE DRIVER STOPPED THE VEHICLE AND CALLED THE FIRE DEPARTMENT. WHEN THE FIRE DEPARTMENT ARRIVED, FLAMES WERE PRESENT UNDER THE HOOD ON THE DRIVER'S SIDE. THE FLAMES WERE EXTINGUISHED AND THE CAUSE OF THE FIRE WAS INVESTIGATED. IT WAS DETERMINED THAT THE ELECTRONIC MODULE CASING HAD BLOWN OFF AND THE MODULE HAD CAUGHT FIRE DUE TO AN ELECTRICAL SHORT. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT NOTIFIED. THE FAI…”
NHTSA complaint #11048859, 2017 · fire

“TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT THE HORN TOOK EXCESSIVE FORCE IN ORDER TO OPERATE. AS A RESULT, THE VEHICLE WAS INVOLVED IN AN SIDE IMPACT COLLISION BECAUSE THE DRIVER COULD NOT ALERT THE OTHER DRIVER OF THEIR PRESENCE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE COLLISION CENTER WHERE IT WAS REPAIRED. THE CONTACT WAS ALSO INFORMED BY THE DEALER THAT THIS FAILURE WAS COMMON AMONG THIS PARTICULAR MODEL VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS DESIGNED WITH THAT PARTICULAR FAILURE. THERE WE…”
NHTSA complaint #10959804, 2017 · crash

Unknown Or Other 167 1 crash 1 fire 2 injury

“ON DECEMBER 29, 2020, I WAS GOING TO VISIT A FRIEND ABOUT 5:30PM. THEY HAVE A DRIVEWAY THAT IS A DOWNWARD SLOPE. I PUT MY CAR (2017 GMC ACADIA DENALI) IN PARK AND TURNED IT OFF. I STEPPED OUT AND LOCKED THE DOORS. I WAS TALKING TO MY FRIEND'S HUSBAND FOR A COUPLE MINUTES, ASKING IF SHE WAS HOME AND IF MY CAR WAS OKAY WHERE IT WAS PARKED. I WANTED TO MAKE SURE HE WAS NOT LEAVING AND WAS BLOCKED IN. I THEN STARTED WALKING TO THE HOUSE. I WAS GOING TO WALK IN THE GRASS AND JUST GO TO THE FRONT DOOR, BUT SINCE IT STARTED TO SNOW, I WALKED DOWN THE DRIVEWAY. MY VEHICLE THEN STARTED ROLLING DOWN THE…”
NHTSA complaint #11386382, 2020 · 1 injury(ies)

“POWER LIFTGATE MALFUNCTION- LIFTGATE WAS OPERATED FROM THE REAR SWITCH. UPON ACTIVATION IT ROSE ALMOST FULLY AND THEN SLAMMED DOWN ON A PERSON WHILE THEY WERE ACCESSING THE REAR CARGO AREA, INJURING THEIR NOSE AND FACE. LIFTGATE FAILED TO STOP AT OBSTRUCTION. FROM THAT POINT ON LIFTGATE FAILED TO OPEN OR CLOSE WITHOUT MANUAL INTERVENTION. VEHICLE WAS STATIONARY, ENGINE RUNNING AND MOSTLY LEVEL STREET. WEATHER HAD BEEN RAINY BUT WAS NOT RAINING AT THE TIME, 63 DEGREE TEMP. NOT SURE IF IT WAS IN PARK OR DRIVE, BUT BRAKES WERE APPLIED AND OTHER PASSENGERS WERE ENTERING THE VEHICLE. THE NEXT MORN…”
NHTSA complaint #10970539, 2017 · 1 injury(ies)

“Vehicle went on fire in or near the engine compartment - the entire front end was burned and car is a total loss. I was in the vehicle driving home with my children (a 5 min drive from their school) and we smelled what we assumed was a a fire pit or fireplace burning nearby; we got out of the vehicle, within 90 seconds there were flames coming out of the hood. Car was well maintained and received nearly all service at the RVC GMC dealership it was purchased from. Vehicle was also still under the warranty we purchased.”
NHTSA complaint #11496939, 2022 · fire

Air Bags 76 2 crash 9 injury

“We had a head on collision on 4/26/23. The other at fault vehicle airbags did in fact deploy and we believe ours should have also deployed but Didn’t. We have dash cam footage to see the impact and at that speed, one would anticipate airbags deploying.”
NHTSA complaint #11520363, 2023 · crash · 4 injury(ies)

“The contact owns a 2017 GMC Acadia. The contact stated that while parked at her work, she had attempted to start the vehicle and was unable. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the fuel pump needed to be replaced. The vehicle was repaired, but the failure reoccurred. The contact had smelled the strong odor of gasoline from the front end of the vehicle. The contact stated a co-worker had looked underneath the vehicle and confirmed the leak of gasoline. The contact had taken the vehicle back to the same independent mechanic,…”
NHTSA complaint #11724860, 2026 · 3 injury(ies)

“MY HUSBAND AND I WERE IN A VERY SERIOUS CAR ACCIDENT AND I'M CONCERNED BECAUSE OUR AIR BAGS DID NOT DEPLOY. WE WERE TRAVELING ON A DIAGONAL STREET IN CHICAGO AND HE WAS GOING STRAIGHT. MY RIGHT FRONT FENDER HIT HIS RIGHT FRONT FENDER. HIS AIR BAGS DEPLOYED BUT OURS DID NOT. THE ER TOLD ME IT WAS LIKELY I HIT THE STEERING WHEEL AND IT COULD TAKE UP TO NINE MONTHS TO HEAL FROM HAVING WHIPLASH IN MY SHOULDERS AND NECK. MY HUSBAND HAS BEEN DIAGNOSED AS HAVING A CONTUSION. WE HIT REALLY HARD I WAS TRAVELING ABOUT 25 MPH AND HE WAS PROBABLY DOING 45 MPH. THIS IS A REAL SAFETY ISSUE. MY AIR BAGS MAY…”
NHTSA complaint #11222811, 2019 · crash · 2 injury(ies)

Engine 61 1 fire

“Vehicle went on fire in or near the engine compartment - the entire front end was burned and car is a total loss. I was in the vehicle driving home with my children (a 5 min drive from their school) and we smelled what we assumed was a a fire pit or fireplace burning nearby; we got out of the vehicle, within 90 seconds there were flames coming out of the hood. Car was well maintained and received nearly all service at the RVC GMC dealership it was purchased from. Vehicle was also still under the warranty we purchased.”
NHTSA complaint #11496939, 2022 · fire

“My Acadia went into limp Mode displaying low power mode on the screen and wouldn’t start for a couple days after. Lights started illuminating on the dash as abs, traction control, and stanilitrack, then check engine light came on and my gmc app displayed code p2138. I have had since low power and extremely high gas consumption.”
NHTSA complaint #11751463, 2026

“Steering assist is reduced Brake assist reduced Seems to be a defective thermostat and sensor .temp gauge is below Normal operating temperature this needs to be addressed by GM should be a recall as this can be a costly repair.Many reports of same issue”
NHTSA complaint #11738919, 2026

Service Brakes 36 1 crash 1 injury

“THE VEHICLES BRAKES BECAME DEFECTIVE AND STOPPED WORKING WHICH CAUSED AN ACCIDENT.”
NHTSA complaint #11083806, 2018 · crash · 1 injury(ies)

“Something inside the wheel started smoking and my gmc app displayed low break fluid. I pulled over and had someone come out two days later. The breakpad had uneven wear and the caliper had a broken seal on it which in turn tore the caliper up! This was not a safe situation to have with 4 kids in the car. This car has been one problem after another !”
NHTSA complaint #11751467, 2026

“Subject of the problem: Service brakes/Hydraulic brakes Problem of the vehicle: While driving, the brake pedal sometimes suddenly goes all the way down without resistance, and the vehicle does not slow down as expected. In order to regain brake pedal twice. Frequency of the problem: This issue occurs intermittently, but it poses a serious risk because the vehicle may not stop when needed. I already had the brake booster kit and hose replaced at an authorized GMC dealership because I was told this was the cause. However, the exact same problem continues to happen after the repair. Safety concer…”
NHTSA complaint #11682965, 2025

Steering 33 1 crash

“FRONT RIGHT DRIVESHAFT SEPARATED WHILE DRIVING CAUSING A PULL TO THE RIGHT.”
NHTSA complaint #11096553, 2018 · crash

“P0128 code, thermostat-related symptoms, Steering Assist Reduced warnings, increased steering effort, or other safety concerns while driving.”
NHTSA complaint #11749164, 2026

“I keep getting this warning "Action Required Steering Assist Is Reduced Drive With Care" . This warning has occurred randomly for several years. Recently, after getting this warning the check engine light came on and the engine temp gauge stopped indicating. I have seen a bulletin from GM that this condition is covered under a 'special warranty extension' for a single model year, but it is common over at least 5 model years. This should be a recall because of the steering assist issue.”
NHTSA complaint #11737716, 2026

Exterior Lighting 25

“The contact owns a 2017 GMC Acadia. The contact stated after parking and turning off the vehicle, the brake lights remained illuminated. The contact stated that the failure had been recurring. The dealer the vehicle was purchased from, was notified of the failure and informed the contact that she would be charged for the repair. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact an unknown recall that was related to the failure had expired. The failure mileage was approximately 80,000.”
NHTSA complaint #11583249, 2023

“1. COULD NOT PUT CAR INTO PARK OR TURN OFF. CAUSED BATTERY TO BE DEAD AS IT WOULD NOT TURN OFF WHEN PUT INTO PARK. 2. STEERING WHEEL LOCKED AND JERKED REPEATEDLY. COULD NOT TURN INTO PARKING SPOT. THE STEERING WHEEL HAD A MIND OF ITS OWN AND COULD NOT STOP THE JERK. IT IS DANGEROUS AND SCARY ! 3. AT NIGHT, THE HEADLIGHTS DO NOT LIGHT THE ROAD. IT IS AS THOUGH THERE ARE NO LIGHTS AT ALL. IT IS DANGEROUS TO NOT SEE THE ROAD AT NIGHT BECAUSE HEADLIGHTS DO NOT GIVE APPROPRIATE LIGHTING.”
NHTSA complaint #11502724, 2023

“The contact owns a 2017 GMC Acadia. The contact stated that the "Shift to Park" message was displayed on the instrument panel while attempting to park the vehicle. Additionally, there was a constant beeping alert coming from the vehicle during the failure. The contact later discovered that the rear brake lights and reverse lights were illuminated during the failure. A local dealer was contacted about the failure and made an appointment for a repair. The manufacturer was notified of the failure, and the contact was informed that the vehicle was not under recall. The vehicle was not repaired. Th…”
NHTSA complaint #11633130, 2022

Lane Departure 17

“The shift to park keeps showing up and I had this issue taken care of last year at the dealership and it just started again. It is over $600 to have the repair done and should last more than a year before it needs to be replaced again. The lane assist pops up every couple weeks that it is not working.”
NHTSA complaint #11726403, 2026

“While driving get notice lane departure not working and thermostat registered zero, when code scanned, states low thermostat temp and able to reset with code reader. Will reoccur in minters to days later. This is an electrical issue to to the ability to reset with a code scan tool, but also a safety issue since it also effects the electrical safety ability associated with the sensor.”
NHTSA complaint #11701133, 2025

“Side Detection Malfunction Message on Dash. Blind spot and cross traffic alerts not working. Vehicle has a blind spot on the driver's side and without this alert, I have found that vehicles appear to not be there but actually which causes issues with merging traffic and lane changes leading to potential collisions. Dealer replaced the side detection modules under warranty and special policy because of water intrusion into the modules. This exact same symptoms and parts have occurred and replaced 5 times, and a 6th is currently needed. All work was performed exclusively at GMAC deale…”
NHTSA complaint #11691922, 2025

Electronic Stability Control (Esc) 13

“THE 2017 GMC ACADIA I OWN WILL NOT RECOGNIZE WHEN THE VEHICLE IS IN PARK. IT STATES TO MOVE TO PARK TO SHUT THE VEHICLE OFF WHEN THE VEHICLE IS ALREADY IN PARK. THIS HAPPENS WHEN TRYING TO SHUT OFF THE VEHICLE BUT I AM UNABLE TO BECAUSE OF THE "SHIFT TO PARK" WARNING. I HAVE TO PUSH THE STICK FORWARD AND TURN THE CAR ON AND OFF SEVERAL TIMES FOR THE MESSAGE TO DISAPPEAR. HAD THIS FIXED BY GMC BUT THEY REFUSED TO COVER UNDER POWERTRAIN WARRANTY.”
NHTSA complaint #11362211, 2020

“CAR GIVES "SHIFT TO PARK" NOTIFICATION WHEN CAR IS SHUT OFF EVEN THOUGH IT CLEARLY SHOWS IT IS IN PARK. CAR WILL NOT FULLY SHUT OFF. HAVE TO TURN CAR BACK ON AND WIGGLE SHIFTER OR PUT IT IN REVERSE/DRIVE AND THEN BACK IN TO PARK FOR THE CAR TO FULLY TURN OFF.”
NHTSA complaint #11360495, 2020

“'STEERING ASSIST REDUCED DRIVE WITH CARE' WARNING LIGHT SHOWS UP AT LEAST ONCE A MONTH. THE AIR CONDITIONER AND TEMPERATURE GAUGE DO NOT WORK WHEN THIS IS ON. WE HAD IT CHECKED AND THERE WAS ZERO FREON IN IT. HAD THAT REFILLED TOTALING OVER $400 BECAUSE IT'S A SPECIAL KIND THAT TAKES THE 1234 HOOK UP. STEERING ASSIST REDUCED DRIVE WITH CARE WARNING LIGHT CAME ON AGAIN LIKE IT DOES EVERY MONTH. HUSBAND POPPED THE HOOD TO TAKE A LOOK AND IT APPEARS FREON HAS SPEWED WHILE STEERING ASSIST LIGHT IS ON, EXPLAINING WHY IT WAS EMPTY WHEN WE TOOK IT TO BE CHECKED. THE CHECK ENGINE LIGHT IS ALSO ON NOW…”
NHTSA complaint #11354560, 2020

Forward Collision Avoidance 13

“Thermostat Issue (Steering Assist is Reduced Drive with Care) have changed this sensor 3 times in the past 3 years, there is no excuse for that. The emergency braking almost cause me and my daughter to be hit by a train when my car emergency braked while going over train tracks. this is unexcusable”
NHTSA complaint #11717322, 2026

“On [XXX] my 2017 Acadia Denali started driving poorly and a steering assist reduced message appeared. I had O'Reilly scan for error messages and they were: P0128 and P0826-00. The dealership confirmed that they would need to replace the thermostat. The Buick GMC Beaverton technician made a video of my vehicle: [XXX] My safety was put at risk due to the risk of my steering going out. My car intermittently was having trouble engaging in driving (it randomly acted like it was not firing, it was "jerking"), I heard my cooling fan come on immediately the next day when started my car to drive…”
NHTSA complaint #11715597, 2026

“As i am driving it flashes the warning sign like if I was going to hit another vehicle when there is no car in front of me, this has happened since I purchase the care 1/2024, this has happen around l7 to 8 times already.”
NHTSA complaint #11657479, 2024

Seat Belts 13 1 crash 3 injury

“MY HUSBAND AND I WERE IN A VERY SERIOUS CAR ACCIDENT AND I'M CONCERNED BECAUSE OUR AIR BAGS DID NOT DEPLOY. WE WERE TRAVELING ON A DIAGONAL STREET IN CHICAGO AND HE WAS GOING STRAIGHT. MY RIGHT FRONT FENDER HIT HIS RIGHT FRONT FENDER. HIS AIR BAGS DEPLOYED BUT OURS DID NOT. THE ER TOLD ME IT WAS LIKELY I HIT THE STEERING WHEEL AND IT COULD TAKE UP TO NINE MONTHS TO HEAL FROM HAVING WHIPLASH IN MY SHOULDERS AND NECK. MY HUSBAND HAS BEEN DIAGNOSED AS HAVING A CONTUSION. WE HIT REALLY HARD I WAS TRAVELING ABOUT 25 MPH AND HE WAS PROBABLY DOING 45 MPH. THIS IS A REAL SAFETY ISSUE. MY AIR BAGS MAY…”
NHTSA complaint #11222811, 2019 · crash · 2 injury(ies)

“Seatbelt buckles are defective. Unable to latch properly in first 2 rows. In 3 led row seatbelt is also defective. Somehow my daughter got tangled in seatbelt and could not breathe, I was forced to cut seatbelt with scissors. Always had seatbelt problems since purchase. However due to the trauma my daughter faced I am very concerned.”
NHTSA complaint #11575342, 2024 · 1 injury(ies)

“Driver's side seat belt lower attachment point. Has a flexible cable swage attachment to the lower seat belt and. This braided steel cable has failed at the swage. No accident involved. Just a fatigue failure over time. But since this is a safety system, I thought I should report it. It seems very similar to the earlier seat belt failures on the same GMC platform. That recall is included as a reference document”
NHTSA complaint #11737296, 2026

Fuel/Propulsion System 12

“Vehicle has experienced multiple electrical and mechanical failures at unusually low mileage. Purchased at 32,000 miles. At approximately 50,000 miles, the factory radio/infotainment system failed completely. Electrical systems were observed remaining active after the vehicle was powered off, suggesting an underlying electrical fault. At approximately 60,000 miles, the power steering rack and fuel pump both required full replacement and were confirmed and replaced by an authorized dealership. No warning lights appeared prior to these failures — components failed without any prior indication. A…”
NHTSA complaint #11745036, 2026

“Shift to Park light remains on after you’ve put the car in “park” which could potentially run the battery down. Car does not recognize when it is in “park”. Have to “jiggle” the gear a bit, in hopes that it turns off.”
NHTSA complaint #11690409, 2025

“I’m just reporting several known issues. First, with code P2138, which I got today at Oreilly after my car started throwing warnings. I used my parking brake briefly and afterwards got the following warnings on my car: “Steering Assist is Reduced, Drive with care”, “Engine power reduced” , “Propulsion Power is reduced” , “Service Parking Brake”. I’ve never even had one of these warnings. I’ve only gotten “shift to park” which is another known & common issue. With this P2138 code, it can affect acceleration and essentially loss of control over it, but seems I suddenly have several issues. R…”
NHTSA complaint #11658720, 2025

Vehicle Speed Control 9 1 crash 1 injury

“TL* THE CONTACT OWNED A 2017 GMC ACADIA. WHILE DRIVING WITH THE CRUISE CONTROL SET AT 60 MPH, THE CONTACT ATTEMPTED TO DEACTIVATE THE CRUISE CONTROL, BUT WAS UNSUCCESSFUL. THE CONTACT ALSO ATTEMPTED TO DEACTIVATE THE CRUISE CONTROL BY DEPRESSING THE BRAKE PEDAL, BUT THAT FAILED AS WELL. THE CONTACT HAD TO STEER INTO A CONCRETE BARRIER TO STOP THE VEHICLE, WHICH CAUSED ALL THE AIR BAGS TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT SHOULDER, RIBS, AND A BROKEN TOOTH, BUT DID NOT SEEK MEDICAL ATTENTION. POLICE REPORT NUMBER: 2018809633 WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER…”
NHTSA complaint #11112324, 2018 · crash · 1 injury(ies)

“My Acadia went into limp Mode displaying low power mode on the screen and wouldn’t start for a couple days after. Lights started illuminating on the dash as abs, traction control, and stanilitrack, then check engine light came on and my gmc app displayed code p2138. I have had since low power and extremely high gas consumption.”
NHTSA complaint #11751463, 2026

“I’m just reporting several known issues. First, with code P2138, which I got today at Oreilly after my car started throwing warnings. I used my parking brake briefly and afterwards got the following warnings on my car: “Steering Assist is Reduced, Drive with care”, “Engine power reduced” , “Propulsion Power is reduced” , “Service Parking Brake”. I’ve never even had one of these warnings. I’ve only gotten “shift to park” which is another known & common issue. With this P2138 code, it can affect acceleration and essentially loss of control over it, but seems I suddenly have several issues. R…”
NHTSA complaint #11658720, 2025

Suspension 8

“The rear knuckles have a casting defect that does not allow the lower most forward control arm bolt to be tightened fully. This causes the bolt to be 1/8” from being fully tightened. After removing the casting defect you are able to tighten the bolt fully. The bolt broke off in the knuckle causing the tire to point away from the body at a 45 degree angle. If my wife was on the interstate doing 60 when this happened it could have been life threatening but she was only doing about 10 when it snapped.”
NHTSA complaint #11584155, 2024

“PERSISTENT GROANING AND CREAKING FROM FRONT END SUSPENSION. DEALER REPAIR SHOP COULD NOT DIAGNOSIS ISSUE HOWEVER THERE IS A REPAIR BULLETIN PUBLISHED ON THIS ISSUE AT GMREPAIRINSIGHTS.COM WHICH LEADS ME TO BELIEVE THIS IS A KNOWN DEFECT WITH THE SUSPENSION OF THIS CAR AND OTHER SIMILAR MODELS. THE DEFECT AS DESCRIBED IN THE REPAIR BULLETIN MAY LEAD TO MECHANICAL FAILURE OF IMPORTANT PART OF SUSPENSION WHICH COULD LEAD TO INJURIES OR HARM TO OTHER DRIVERS. I SCHEDULED A SERVICE APPOINTMENT ON 12.28.2022 AND THE DEALER COULD NOT IDENTIFY THE SOURCE OF THE PROBLEM.”
NHTSA complaint #11516889, 2022

“The vehicle makes a clunk and pop noise when making turns and upon acceleration and deceleration. Both dealer and repair shop could not visually locate the problem after checking. Suggested the problem was internal. Vehicle purchased March 2022 with 63,500 miles.”
NHTSA complaint #11461806, 2022

Wheels 7

“I parked uphill on my driveway and put car in park to drop off groceries . My trunk didn’t not open which usually only happens when vehicle is in drive. I felt my car begin to move so I jumped in to discover dash said shift to park. This is major safety issue and happens quite often now. Under this circumstance vehicle can’t turn off. Had to replace battery for always draining. Also seatbelts in back seat and passenger seat do not buckle. There was a recall at one point however it disappeared from my dash board and now reads as completed however I never had the opportunity to correct the recal…”
NHTSA complaint #11551451, 2022

“BOTH REAR TIRES, MICHELIN TOTAL PERFORMANCE WITH 29,322 MILES ON THEM ARE LOSING CHUNKS OF RUBBER FROM THE TREAD. THE TREADS ARE NOT DOWN TO THE WEAR LINES. THIS IS A SAFETY ISSUE AND BECAUSE I AM THE SECOND OWNER OF THE VEHICLE, THE DEALERSHIP WILL NOT HELP ME. THIS WAS FIRST NOTED WHEN THE CAR WAS SITTING IN THE DRIVEWAY.”
NHTSA complaint #11351170, 2020

“BATTERY DIED, HAD TO HAVE REPLACED. CAR WAS APPROXIMATELY AT 2 YEAR MARK WHEN IT DIED.”
NHTSA complaint #11289224, 2019

Seats 6

“Went to Burt Watson the end of May. Paid $250 to diagnose 3 problems. Trans was intermittently kicking into passing gear when starting from a stop position, a service engine light and passenger side blind spot warning would come on when nothing was there and other times wouldn't recognize a vehicle was there. Around the middle of July the battery began draining intermittently leaving me stranded at night away from home. The rear defogger began turning itself on and couldn't be shut off and was very hot to the touch. The drivers seat moved all the way forward on its own pressing me into the s…”
NHTSA complaint #11551375, 2023

“MANUAL DRIVERS SEAT WILL NOT STAY UP.I SET THE SEAT HIGH SO I CAN SEE.GOING DOWN THE ROAD HITTING NORMAL BUMPS ,THE SEAT SLOWLY SINKS ALL THE WAY DOWN.DEALERSHIP TRIED FIXING BUT IT DID NOT WORK.HAVE RECORD OF REPAIRS JUST IN CASE THIS CAUSES ME TO HAVE A ACCIDENT”
NHTSA complaint #11110250, 2017

“STATIONARY, NEW VEHICLE POSSIBLY INAPPROPRIATELY EQUIPPED. A VEHICLE WITH A 2ND ROW BENCH SEAT PROVIDING SEATING FOR 3 WITH A CENTER OCCUPANT SEAT BELT BUT WITHOUT HEAD RESTRAINT (AND NO PROVISION FOR HEAD RESTRAINT). I CANNOT SEEM TO DETERMINE IF SUCH A CONFIGURATION DOES OR DOES NOT COMPLY WITH FEDERAL REGULATIONS. I CANNOT DETERMINE, THEREFORE, WHETHER I AM OR AM NOT LEGALLY ALLOWED TO CARRY A PASSENGER IN THE MIDDLE (INBOARD) SEAT.”
NHTSA complaint #10966669, 2017

Tires 6

“P235/65r18, 106v 3 of the 4 tires are bubbled out lose air and are constantly feeling as if they are hydroplaning with lack of ice water or snow, constantly having to fill the tires with air. One has popped completely and am driving on a spare tire. It is unsafe to drive, 33 of the 4 tpms sensors have quit working as well:”
NHTSA complaint #11751472, 2026

“The contact owns a 2017 GMC Acadia. The contact stated that while driving approximately 10-15 MPH, the vehicle made an abnormally loud blower motor sound while accelerating, before the vehicle lost motive power. The transmission was shifted to neutral(N) and pushed to the side of the roadway. The TPMS warning light was illuminated. The vehicle was towed to an independent mechanic who determined that the transmission clutch had failed, and the transmission needed to be rebuilt or replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contac…”
NHTSA complaint #11671086, 2025

“Tire size is P235/65R18 I purchased these tires in December of 2024. I am concerned that these tires were built without the correct compound to be qualified as an all-season. I have never had tires this bad in snow, even though they are all season brand-new tires with full tread. I immediately bought a set of snow tires for the vehicle. I again tried these tires in snow in November of 2025 after they had roughly 10,000 miles on them, and again found them to be the worst tires in snow that I have ever driven. I am concerned these were a mis-build.”
NHTSA complaint #11709043, 2024

Back Over Prevention 4

“Every time I park it show up “ shift to park and it takes long to remove the code. battery keeps dying because of it since the car won’t turn off all night.”
NHTSA complaint #11697799, 2025

“Side Detection Malfunction Message on Dash. Blind spot and cross traffic alerts not working. Vehicle has a blind spot on the driver's side and without this alert, I have found that vehicles appear to not be there but actually which causes issues with merging traffic and lane changes leading to potential collisions. Dealer replaced the side detection modules under warranty and special policy because of water intrusion into the modules. This exact same symptoms and parts have occurred and replaced 5 times, and a 6th is currently needed. All work was performed exclusively at GMAC deale…”
NHTSA complaint #11691922, 2025

“Shift to Park light remains on after you’ve put the car in “park” which could potentially run the battery down. Car does not recognize when it is in “park”. Have to “jiggle” the gear a bit, in hopes that it turns off.”
NHTSA complaint #11690409, 2025

Structure 4

“This vehicle has a severe water leak after rain event from body. Leaks into electrical, floor boards, roof. Dealership not able to locate water leak location. Have been working on it going on a month. We recently purchased the vehicle used.”
NHTSA complaint #11552416, 2023

“This vehicle has twice had parts replaced for the "Shift to Park" issue detailed in GM TSB 19-NA-206. The first incident was in April 2019, and it was repaired under warranty at about 24,800 miles. The second incident was this past week at about 50,800 miles, and this repair cost almost $800 to fix. I contacted GM customer support and was told that I could not get any reimbursement because there was no special coverage or recall for this known problem. This is completely unacceptable, since the problem is clearly a defect in parts manufacturing or assembly, and it renders the vehicle compl…”
NHTSA complaint #11419395, 2021

“TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT IT TOOK A TREMENDOUS AMOUNT OF FORCE TO ENGAGE THE HORN. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DESIGN OF THE HORN WAS NORMAL, AND NO FAILURE OR REPAIR WAS NEEDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 700.”
NHTSA complaint #10916625, 2016

Visibility/Wiper 3

“HEAD LIGHTS ARE VERY DIM MAKING DRIVING THE VEHICLE AT NIGHT VERY UNSAFE. TOOK VEHICLE TO GMC DEALER, TECH SAID THAT HEAD LIGHTS ARE WITHIN GMC SPECS. TOO INSANE TO DRIVE THIS VEHICLE AT NIGHT AN ACCIDENT OR EVEN DEATH CAN OCCUR.”
NHTSA complaint #11387395, 2021

“SUNROOF SPONTANEOUSLY SHATTERED WHILE ON HIGHWAY. NO EVIDENCE OF ANY ROCKS OR EXTERNAL OBJECTS CAUSING THE GLASS TO SHATTER.”
NHTSA complaint #11281091, 2019

“THE PASSENGER WIPER BLADE DOES NOT COVER SUFFICIENT AREA OF THE WINDSHIELD TO PERMIT THE PASSENGER TO SEE THE 'RIGHT' PORTION OF THE ROAD. THE UNWIPED AREA ACCUMULATES DIRT AND ADDS TO THE VISUAL OBSTRUCTION OF FALLING RAIN. AN UNBELIEVABLE VISUAL DISTORTION OF THE ROAD RESULTS. I AM 70 AND AM APPALLED AT THE LACK OF WIPER COVERAGE IN A CRITICAL PORTION OF THE WINDSHIELD FOR THE PASSENGER. MOST PASSENGERS ASSIST THE DRIVER IN THE SAFE OPERATION OF THE VEHICLE BY CALLING ATTENTION TO IMPENDING PROBLEMS. THEIR CONTRIBUTION IS LIMITED IN THIS VEHICLE DUE TO THE POOR WIPER COVERAGE OF THE PAS…”
NHTSA complaint #10969990, 2017

Engine And Engine Cooling 2

“The contact owns a 2017 GMC Acadia. The contact stated that while driving at 65 MPH, the check engine warning light illuminated, and the A/C system became inoperable. Additionally, the engine fan activated and remained activated even after the vehicle was turned off. The contact stated that the failure had recurred while driving. The contact related the failure to GM Special Coverage Number: N252508350 (Engine Coolant Thermostat). The vehicle was taken to the dealer, but was not yet diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotli…”
NHTSA complaint #11726780, 2024

“The contact owns a 2017 GMC Acadia. The contact stated while driving 65 MPH, the steering warning light illuminated. The contact stated that when she arrived at her destination, she became aware that the engine fan was blowing abnormally loud. The vehicle was taken to an independent mechanic. The vehicle was diagnosed with a failed thermostat and thermostat sensor. The contact was informed that the thermostat and thermostat sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotlin…”
NHTSA complaint #11551823, 2023

Latches/Locks/Linkages 2

“The contact owns a 2017 GMC Acadia. The contact stated that while attempting to turn off the vehicle, the vehicle failed to turn off. The contact shifted from park (P) to drive(D) and was eventually able to turn off the vehicle. The contact stated that the letter P(park) was outlined in yellow and was illuminated on the instrument panel. Additionally, the contact stated that while attempting to close and lock the driver's side door, the door failed to lock securely. The contact stated that the failures occurred simultaneously. The contact stated that the failures were intermittent. The contact…”
NHTSA complaint #11652105, 2025

“TL* THE CONTACT OWNS A 2017 GMC ARCADIA. THE CONTACT STATED WHILE STOPPED WITH THE VEHICLE IN PARK, THE SHIFT TO PARK MESSAGE DISPLAYED ON THE INSTRUMENT PANEL WITH AN ABNORMAL CHIME HEARD. ADDITIONALLY, THE DOORS FAILED TO LOCK SECURELY. THE CONTACT CALLED SHELTON BUICK GMC INC (855 S. ROCHESTER RD, ROCHESTER HILLS, MI 48307, (248) 266-2156) AND WAS INFORMED THAT THE REPAIR WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 25,000. *BF *AS”
NHTSA complaint #11353147, 2020

Child Seat 1

“The contact owns an Evenflo Car Seat, Model Type: Evenflo Gold Revolve360 Extend, Manufactured Date: January 14, 2025, installed in a 2017 GMC Acadia. The contact stated that the 360-degree rotating car seat failed to lock securely into position while the child was seated in the car seat. While attempting to position the car seat in the forward-facing setting, the rotational shell failed to engage or snap into the locking mechanism on the base. The failure had occurred inside the vehicle. The car seat was not repaired or replaced. The manufacturer was notified of the failure. The manufacturer…”
NHTSA complaint #11745684, 2026

Fuel System 1 3 injury

“The contact owns a 2017 GMC Acadia. The contact stated that while parked at her work, she had attempted to start the vehicle and was unable. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the fuel pump needed to be replaced. The vehicle was repaired, but the failure reoccurred. The contact had smelled the strong odor of gasoline from the front end of the vehicle. The contact stated a co-worker had looked underneath the vehicle and confirmed the leak of gasoline. The contact had taken the vehicle back to the same independent mechanic,…”
NHTSA complaint #11724860, 2026 · 3 injury(ies)

Tether 1

“The front drive car seat motor is damaged. It will not recline making it very uncomfortable to drive. GMC has inspected the car and indicated that i need a new motor and seat frame. The cost is over 2600. Child safety is ultimately at risk if the driver is not fully comfortable at the wheel.”
NHTSA complaint #11634552, 2025

Traction Control System 1

“The contact owns a 2017 GMC Acadia. The contact stated while driving at various speeds, the traction control message was displayed, and the vehicle started to lose motive power before the vehicle stalled. The contact was able to restart the vehicle and the vehicle operated as intended; however, the failure reoccurred. The vehicle was taken to the local dealer on several occasions, but the cause of the failure was not yet determined. The vehicle was not repaired. The failure persisted. The manufacturer was not notified of the failure. The failure mileage was 58,000.”
NHTSA complaint #11593858, 2022

Visibility 1