2017 Ford Expedition Problems & Owner Complaints

Electrical System 91 2 crash 5 fire 5 injury

“MY HUSBAND HAD A CAR ACCIDENT ON 2/22/2019 WITH A DODGE TAM. THE RAM HIT MY HUSBANDS EXPEDITION AND NON OF THE AIRBAGS DEPLOYED. THE ACCIDENT HAPPENED AT ABOUT 40 MPH WHILE MY HUSBAND WAS SITTING AT A TURN SITE. THE OTHER DRIVER WAS DRIVING TOWARDS MY HUSBAND AND HIT HIM WITH HIS TRUCK. MY HUSBAND ESTIMATES THE OTHER DRIVER WAS GOING ABOUT 40 MPH. THE OTHER DRIVER SMASHED INTO MY HUSBAND AS HE WAS IDLE WAITING TO TURN. MY KIDS ARE HURT AND MY HUSBAND IS HURT AS WELL. THE AIRBAGS DID NOT DEPLOY AT ALL!”
NHTSA complaint #11182121, 2019 · crash · 3 injury(ies)

“The contact owns a 2017 Ford Expedition. The contact stated that while driving at slow speeds during the snow, the vehicle slid on the icy road. The brake pedal was depressed, but the vehicle failed to respond. Due to the failure, the vehicle crashed into the guardrail and came to a stop. The contact stated that the air bags did not deploy. The contact was unsure if there was a warning light illuminated. The vehicle was taken to a dealer; however, no cause for the failure was found. The contact suffered injuries to her back and neck. However, medical attention was not received. A Police report…”
NHTSA complaint #11660998, 2022 · crash · 1 injury(ies)

“The contact owns a 2017 Ford Expedition. The contact stated that while starting the vehicle, there was an abnormal smoky odor coming from the vehicle. The contact previously received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The vehicle was taken to the dealer, and it was diagnosed and determined that the front blower motor assembly had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that while starting the vehicle, the front blower overheated and burned one of the passengers' legs. The conta…”
NHTSA complaint #11673708, 2025 · 1 injury(ies)

Service Brakes 74 4 crash 4 injury

“EXITING THE 215 NORTHBOUND, WE STOPPED AND PARKED AT A STORE. WHILE PARKED THE INDICATOR LIGHT CAME ON FOR LOW TIRE PRESSURE. I DID NOT PAY THAT MUCH ATTENTION BECAUSE THE CAR INDICATOR LIGHT HAS COME ON BEFORE AND THE CAR HAD RECENTLY HAD ITS ROUTINE MAINTENANCE CHECK. WHEN DRIVING WAS RESUMED THE CAR BEGAN TO WOBBLE. ASSUMING WE HAD A FLAT, WE ATTEMPTED TO DRIVE TO A MORE ILLUMINATED AREA TO INSPECT THE CAR AND CALL ROAD SIDE SERVICES. THE CAR AT THIS POINT WAS BEGINNING TO DECELERATE ALMOST TO A STOP SO I INCHED CAR ONTO AN UNPAVED AREA. I ASSUMED THE CAR'S SLOWING AND STOPPING ON…”
NHTSA complaint #11298881, 2020 · crash · 3 injury(ies)

“The contact owns a 2017 Ford Expedition. The contact stated that while driving at slow speeds during the snow, the vehicle slid on the icy road. The brake pedal was depressed, but the vehicle failed to respond. Due to the failure, the vehicle crashed into the guardrail and came to a stop. The contact stated that the air bags did not deploy. The contact was unsure if there was a warning light illuminated. The vehicle was taken to a dealer; however, no cause for the failure was found. The contact suffered injuries to her back and neck. However, medical attention was not received. A Police report…”
NHTSA complaint #11660998, 2022 · crash · 1 injury(ies)

“The contact owns a 2017 Ford Expedition. The contact received notifications of NHTSA Campaign Number: 25V236000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving 55 MPH, a deer crossed the road. The brake pedal was depressed down to the floorboard; the brake pedal felt soft. The contact was unsure whether there was a warning light illuminated. The vehicle came to a stop after a short distance. The driver’s and passenger’s side air bags did not deploy. The contact was not injured. No police report was filed. The…”
NHTSA complaint #11676039, 2025 · crash

Power Train 51 2 crash

“On May 15, 2023, our 2017 Ford Expedition rolled while in Park and unattended. It had been parked for approx. 2-1/2 hours before rolling down our inclined driveway. It collided with our granite mailbox post, snapping it off. Thankfully, no one was hurt, however, the vehicle suffered significant damage.”
NHTSA complaint #11522979, 2023 · crash

“VEHICLE WAS PULLED 3/4 INTO THE GARAGE WITH THE BACK WHEELS ON THE APPROACH OF THE DRIVEWAY. VEHICLE WAS PUT INTO PARK AND SHUT OFF. I RETURNED TO THE GARAGE 10 MINUTES LATER TO FIND THE VEHICLE HAD ROLLED DOWN THE DRIVEWAY, STRIKING A TREE CAUSING SIGNIFICANT DAMAGE. VEHICLE WAS FOUND TO BE IN PARK AND STARTED UP WITHOUT ANY PROBLEMS. IN THE LAST COUPLE OF DAYS I HAVE NOTICED INCONSISTENCY WITH THE VEHICLE'S SHIFTER WHEN PLACING IT IN PARK. I HAVE SEEN IT GET HUNG UP BETWEEN REVERSE AND PARK. THIS IS A BRAND NEW FLEET VEHICLE WITH 1049 CURRENT MILES. IT JUST WENT INTO SERVICE ON…”
NHTSA complaint #11010187, 2017 · crash

“Our 2017 Ford Expedition, has been diagnosed with a failure involving the molded lead frame/transmission sensor assembly in its 6R80 transmission. We were advised that the failure can cause the transmission to unexpectedly downshift at highway speed, resulting in sudden deceleration and possible loss of control. Ford has recalled 2015–2017 F-150 vehicles equipped with the 6R80 for a substantially similar unintended-downshift condition, but Ford states that our Expedition is not included and has declined financial or repair assistance. The required component is currently backordered, leaving u…”
NHTSA complaint #11752445, 2026

Unknown Or Other 41 1 fire 2 injury

“AUTOMATIC RUNNING BOARDS CAME DOWN WHEN DOOR OPEN, AS USUAL. THEY THEN WENT RIGHT BACK UP AND PINNED MY DOGS FRONT PAWS, LEGS BETWEEN RUNNING BOARD AND CAR FRAME. VEHICLE WAS STATIONARY, IN MY DRIVEWAY. I HAD TO PULL MY DOGS PAWS/LEGS OUT PHYSICALLY. OBVIOUSLY PAINFUL. ON THE RING VIDEO THAT CAPTURED THIS YOU CAN HEAR MY DOG WHINING AND STRUGGLING. I WAS TOLD THEY SEE THIS CONSISTENTLY AND THE MANUAL STATES OWNER IS RESPONSIBLE. THIS MALFUNCTION IS DANGEROUS AND CASED INJURY, YET IT IS SEEN CONSISTENTLY PER AUTO SERVICE TECH AT DEALERSHIP. WHAT IF IT HAD BEEN MY 88 YEAR OLD MOTHER? THIS COUL…”
NHTSA complaint #11330446, 2020 · 1 injury(ies)

“POWERED RUNNING BOARD CLOSED ON MY 5 YEAR OLD'S FOOT AS HE WAS ENTERING FROM THE PASSENGER SIDE REAR DOOR WITH BOTH DOORS OPEN ON PASSENGER SIDE. I HAD TO STAND ON THE PARTIALLY CLOSED BOARD AND APPLY PRESSURE TO EXTRACT MY SON'S FOOT. VEHICLE WAS PARKED IN A PARKING LOT WITH ENGINE IDLING.”
NHTSA complaint #10899848, 2016 · 1 injury(ies)

“This incident happened on July 20, 2023. I was driving to my house when I notice that there was smoke coming out of the glove compartment of my 2017 Expedition EL. I immediately stopped at the median and opened the hood to make sure there was no fire. After that, I walked to the passenger door and when I open the door I noticed a lot more smoke coming from under the glove compartment. I open the glove compartment and notice that there was fire coming from the blower motor and on the wires around it. At this very moment, I find this issue a friend of mine happened to drive by and stopped to ask…”
NHTSA complaint #11533931, 2023 · fire

Engine 38

“I am reporting a severe, systemic manufacturing defect in the 3.5L EcoBoost engine timing system (cam phasers and timing chain) of my 2017 Ford Expedition that poses an immediate highway safety hazard. Approximately February 2026 Upon start up heard odd rattle type noise, a week later heard noise again thought maybe due to recent Ford Dealership changing engine belts. Searched websites discovered notable issues regarding serious known manufacturing defect, cam phasers, timing chain, water pump. Followed Ford recommendation to change oil well before normal schedule to address. At approximately…”
NHTSA complaint #11745999, 2026

“Vehicle suddenly shifts to 1st gear while travelling at 45MPH or more causing immediate jerking and slowing of vehicle, placing driver, occupants and other drivers at risk of crash. In this condition, the speedometer reads 0MPH while still travelling and other warnings on dash are: Airbag Failure, Blindspot system fault, Cross traffic system fault, and See manual. Vehicle then appears stuck in 3rd gear until pulling over, stopping the engine and restarting. All warnings clear after restarting. This has occurred many times without proper diagnosis from Ford service. Now vehicle is doing th…”
NHTSA complaint #11741968, 2026

“Water pump failure, coolant leaking everywhere now on garage floor, loud sound coming from engine when driving home previously presumably from water pump. No warning lamps or indicators prior. Just a different loud sound from engine (water pump).”
NHTSA complaint #11693423, 2025

Back Over Prevention 30

“The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION). The contact received notification that the remedy was available. The contact stated that the rearview camera would display a distorted image intermittently while the vehicle was in reverse(R). The contact stated that the failure had obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The vehicle was taken to the dealer. However, the contact was informed that since the failure did not show a code, the recall could no…”
NHTSA complaint #11736320, 2026

“The contact owns a 2017 Ford Expedition. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image would appear blank, and a camera not available warning message displayed. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a r…”
NHTSA complaint #11729778, 2026

“The contact owns a 2017 Ford Expedition. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The rear-view camera image failed to function properly, and the screen was blank. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failu…”
NHTSA complaint #11719152, 2026

Visibility 29 1 crash 2 injury

“The contact owns a 2017 Ford Expedition. The contact stated that while driving at slow speeds during the snow, the vehicle slid on the icy road. The brake pedal was depressed, but the vehicle failed to respond. Due to the failure, the vehicle crashed into the guardrail and came to a stop. The contact stated that the air bags did not deploy. The contact was unsure if there was a warning light illuminated. The vehicle was taken to a dealer; however, no cause for the failure was found. The contact suffered injuries to her back and neck. However, medical attention was not received. A Police report…”
NHTSA complaint #11660998, 2022 · crash · 1 injury(ies)

“The contact owns a 2017 Ford Expedition. The contact stated that while starting the vehicle, there was an abnormal smoky odor coming from the vehicle. The contact previously received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The vehicle was taken to the dealer, and it was diagnosed and determined that the front blower motor assembly had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that while starting the vehicle, the front blower overheated and burned one of the passengers' legs. The conta…”
NHTSA complaint #11673708, 2025 · 1 injury(ies)

“The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000(Visibility, Electrical System), and the vehicle was taken to the dealer, where the recall repair was completed; however, the defroster failed to function as intended after the recall repair. There was no warning light illuminated. The vehicle was taken back to the dealer, where it was diagnosed with blower motor failure, but the dealer declined to repair the vehicle free of charge. The contact stated that the vehicle had not experienced a blower motor failure prior to the recall repai…”
NHTSA complaint #11677312, 2025

Vehicle Speed Control 21 2 crash 4 injury

“SITTING AT DRIVE UP ATM VEHICLE IN PARK ENGINE RUNNING, AFTER BUSINESS TRANSACTION PLACED RIGHT FOOT ON BRAKE AND MOVED VEHICLE FROM PARK TO DRIVE AND INSTANT INDEPENDENT FULL ACCELERATION OCCURRED. BRAKES HAD NO EFFECT IN SLOWING VEHICLE. APPROXIMATELY EIGHT SECONDS LATER CRASHED INTO VEHICLE ON BUSY HIGHWAY MY VEHICLE FRONT END TOTALED. STEERING COLUMN COLLAPSED, STEERING WHEEL BENT, LEFT AREA OF FIREWALL PUSHED IN.. NO AIRBAGS DEPLOYED.. PUT SEAT AND SHOULDER BELTS KEPT INJURES TO MINOR CONTUSIONS AND BRUISES. *BF*TR*JB”
NHTSA complaint #11326303, 2020 · crash · 3 injury(ies)

“TL* THE CONTACT LEASED A 2017 FORD EXPEDITION. WHILE ATTEMPTING TO PARK THE VEHICLE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY AND CRASHED INTO A TREE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A CONCUSSION, LACERATIONS TO THE LEFT SHIN, AND BAD BRUISES TO THE RIGHT SIDE OF THE NECK AND SHOULDER. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED FROM THE SCENE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 25,600.”
NHTSA complaint #10985829, 2017 · crash · 1 injury(ies)

“Vehicle suddenly shifts to 1st gear while travelling at 45MPH or more causing immediate jerking and slowing of vehicle, placing driver, occupants and other drivers at risk of crash. In this condition, the speedometer reads 0MPH while still travelling and other warnings on dash are: Airbag Failure, Blindspot system fault, Cross traffic system fault, and See manual. Vehicle then appears stuck in 3rd gear until pulling over, stopping the engine and restarting. All warnings clear after restarting. This has occurred many times without proper diagnosis from Ford service. Now vehicle is doing th…”
NHTSA complaint #11741968, 2026

Fuel/Propulsion System 19 1 fire

“09-10-19 MY 2017 FORD EXPEDITION HAS SHUT DOWN MULTIPLE TIMES WHILE DRIVING DOWN THE ROAD. THE DASHBOARD LIGHTS GO BLACK AND ALL POWER IS LOST, ENGINE, POWER STEERING ETC. I HAD THE VEHICLE TOWED TO THE DEALER ON 09-08-19. WHILE IT WAS BEING TOWED, THE ENGINE COMPARTMENT CAUGHT ON FIRE AND THE TOW TRUCK DRIVER HAD TO PUT OUT THE FIRE WITH AN EXTINGUISHER. FORTUNATELY, I DECIDED TO HAVE THE VEHICLE TOWED AS THIS ENTIRE EXPERIENCE IS A LIFE SAFETY MATTER.”
NHTSA complaint #11254347, 2019 · fire

“We were out of town driving to a baseball tournament going 80 miles an hour when the car completely lost power and a wrench came up. My husband barely coasted us to a shoulder. The car would not reset or restart unless it was in park. Happens twice. Took it for code read they said it is a throttle body issue but that instead of check engine light it shuts the whole car down until reset. Very scary on the interstate. Could have easily been in a bad collision.”
NHTSA complaint #11606524, 2024

“In 2022, around mileage of 67000, our SUV was climbing a steep road when it suddenly made a pop sound & went into limp mode with the wrench light showing and the engine sounding rough. It felt like no fuel was getting to the engine & the gas pedal was non-responsive. The RPMs didn't change when the gas pedal was pressed. The grade was so steep, we barely made it to the side of the road without rolling backwards into traffic behind us. After turning the engine off and sitting about 10 mins, we tried starting the engine again. The car seemed to have reset itself! It ran fine; the wrench lig…”
NHTSA complaint #11601824, 2024

Wheels 16 2 crash 8 injury

“TL* THE CONTACT OWNED A 2017 FORD EXPEDITION. WHILE THE CONTACT'S SPOUSE WAS DRIVING 40 MPH, THE FRONT DRIVER'S SIDE RIM EXPLODED WITHOUT WARNING. THE EXPLOSION CAUSED FRAGMENTS TO PERFORATE THE AIR BAG SENSORS. THE DRIVER AND PASSENGER IN THE VEHICLE WERE STRUCK BY FLYING DEBRIS, WHICH CAME UP FROM UNDER THE HOOD OF THE VEHICLE. THE DRIVER WAS RENDERED UNCONSCIOUS FROM THE IMPACT. THE VEHICLE THEN VEERED OFF THE ROADWAY AND CRASHED INTO A UTILITY POLE. THE DRIVER AND FOUR OTHER PASSENGERS IN THE VEHICLE SUSTAINED CONCUSSIONS THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS UNSURE IF A POLICE…”
NHTSA complaint #11166530, 2018 · crash · 5 injury(ies)

“EXITING THE 215 NORTHBOUND, WE STOPPED AND PARKED AT A STORE. WHILE PARKED THE INDICATOR LIGHT CAME ON FOR LOW TIRE PRESSURE. I DID NOT PAY THAT MUCH ATTENTION BECAUSE THE CAR INDICATOR LIGHT HAS COME ON BEFORE AND THE CAR HAD RECENTLY HAD ITS ROUTINE MAINTENANCE CHECK. WHEN DRIVING WAS RESUMED THE CAR BEGAN TO WOBBLE. ASSUMING WE HAD A FLAT, WE ATTEMPTED TO DRIVE TO A MORE ILLUMINATED AREA TO INSPECT THE CAR AND CALL ROAD SIDE SERVICES. THE CAR AT THIS POINT WAS BEGINNING TO DECELERATE ALMOST TO A STOP SO I INCHED CAR ONTO AN UNPAVED AREA. I ASSUMED THE CAR'S SLOWING AND STOPPING ON…”
NHTSA complaint #11298881, 2020 · crash · 3 injury(ies)

“The contact owns a 2017 Ford Expedition. The contact stated while the tires were being rotated, the tire technician was unable to remove the lug nuts because the lug nuts had swollen. The contact was informed that all four wheels had the same failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 68,000.”
NHTSA complaint #11609450, 2024

Air Bags 11 10 crash 10 injury

“MY HUSBAND HAD A CAR ACCIDENT ON 2/22/2019 WITH A DODGE TAM. THE RAM HIT MY HUSBANDS EXPEDITION AND NON OF THE AIRBAGS DEPLOYED. THE ACCIDENT HAPPENED AT ABOUT 40 MPH WHILE MY HUSBAND WAS SITTING AT A TURN SITE. THE OTHER DRIVER WAS DRIVING TOWARDS MY HUSBAND AND HIT HIM WITH HIS TRUCK. MY HUSBAND ESTIMATES THE OTHER DRIVER WAS GOING ABOUT 40 MPH. THE OTHER DRIVER SMASHED INTO MY HUSBAND AS HE WAS IDLE WAITING TO TURN. MY KIDS ARE HURT AND MY HUSBAND IS HURT AS WELL. THE AIRBAGS DID NOT DEPLOY AT ALL!”
NHTSA complaint #11182121, 2019 · crash · 3 injury(ies)

“July 30, 2023, I was in car wreck with my Ford Expedition, 2017. The other car ran red light and hit my Ford in left front ahead of front wheel. Other car traveling approx 35 mph, by police report. Side airbag fizzled with smoke an did not deploy. Neither front airbag deployed. No airbags deployed. Ford was considered a total loss by both insurance companies involved. This vehicle has 5 star safety rating and that was considered in my purchase. I purchased Ford in Oct 2016, new. It was always serviced by Ford dealer here. This vehicle does not deserve 5 star rating.”
NHTSA complaint #11550675, 2023 · crash · 2 injury(ies)

“TL* THE CONTACT OWNS A 2017 FORD EXPEDITION. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP AT A RED LIGHT, A VEHICLE DRIVING AT 60 MPH FAILED TO YIELD AT THE RED LIGHT AND CRASHED INTO THE REAR OF THE VEHICLE. PUSHING THE CONTACTS VEHICLE INTO THE VEHICLE IN FRONT. THE DRIVER'S AND FRONT PASSENGER AIR BAG FAILED TO DEPLOY. THE CONTACT ALSO ADVISED THAT THE DRIVER'S AND THE FRONT PASSENGER SEAT MOVED BACK WARDS INDEPENDENTLY WHEN THE CONTACTS VEHICLE CRASHED INTO THE VEHICLE IN FRONT. THE CONTACTS HEAD HIT THE STEERING WHEEL CAUSED INJURY TO HEAD, RIGHT CHEEK BONE, NECK, ELBOW, AND BACK. TH…”
NHTSA complaint #11396843, 2021 · crash · 2 injury(ies)

Steering 11 2 crash 4 injury

“EXITING THE 215 NORTHBOUND, WE STOPPED AND PARKED AT A STORE. WHILE PARKED THE INDICATOR LIGHT CAME ON FOR LOW TIRE PRESSURE. I DID NOT PAY THAT MUCH ATTENTION BECAUSE THE CAR INDICATOR LIGHT HAS COME ON BEFORE AND THE CAR HAD RECENTLY HAD ITS ROUTINE MAINTENANCE CHECK. WHEN DRIVING WAS RESUMED THE CAR BEGAN TO WOBBLE. ASSUMING WE HAD A FLAT, WE ATTEMPTED TO DRIVE TO A MORE ILLUMINATED AREA TO INSPECT THE CAR AND CALL ROAD SIDE SERVICES. THE CAR AT THIS POINT WAS BEGINNING TO DECELERATE ALMOST TO A STOP SO I INCHED CAR ONTO AN UNPAVED AREA. I ASSUMED THE CAR'S SLOWING AND STOPPING ON…”
NHTSA complaint #11298881, 2020 · crash · 3 injury(ies)

“Vehicle lost power steering as it was parking. A message flashed on screen. Throttle surged. Hit a car on left. In an attempt to avoid the car on left, vehicle lunged to the right and hit a second vehicle. -Steering failed. -Two other vehicles were impacted. Steering pulled drivers had and damaged her thumb. Will require surgery. -Body shop confirmed that steering is still not functional after being towed. -Vehicle has not been inspected yet. -Some warning message flashed during the incident but was not visible after.”
NHTSA complaint #11565067, 2023 · crash · 1 injury(ies)

“The contact owns a 2017 Ford Expedition. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact's friend inspected the vehicle; however, no cause for the failure was found. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was unknown.”
NHTSA complaint #11648681, 2025

Seat Belts 6 4 crash 4 injury

“July 30, 2023, I was in car wreck with my Ford Expedition, 2017. The other car ran red light and hit my Ford in left front ahead of front wheel. Other car traveling approx 35 mph, by police report. Side airbag fizzled with smoke an did not deploy. Neither front airbag deployed. No airbags deployed. Ford was considered a total loss by both insurance companies involved. This vehicle has 5 star safety rating and that was considered in my purchase. I purchased Ford in Oct 2016, new. It was always serviced by Ford dealer here. This vehicle does not deserve 5 star rating.”
NHTSA complaint #11550675, 2023 · crash · 2 injury(ies)

“I was in an accident where i rear ended the vehicle in front of me and sustained a lot of damage. My my airbag light came on but the airbags failed to deploy. The seatbelt tightened upon first impact and then as i was thrown foward it released and threw me into my steering wheel and did not tighten again”
NHTSA complaint #11448743, 2022 · crash · 1 injury(ies)

“VEHICLE IN MOTION ON HIGHWAY WHEN VEHICLE COLLIDED WITH VEHICLE IN FROM AIRBAG DID NOT DEPLOY AND SEATBELT DID NOT RETRACT”
NHTSA complaint #11104874, 2018 · crash · 1 injury(ies)

Structure 6 2 crash 5 injury

“MY HUSBAND HAD A CAR ACCIDENT ON 2/22/2019 WITH A DODGE TAM. THE RAM HIT MY HUSBANDS EXPEDITION AND NON OF THE AIRBAGS DEPLOYED. THE ACCIDENT HAPPENED AT ABOUT 40 MPH WHILE MY HUSBAND WAS SITTING AT A TURN SITE. THE OTHER DRIVER WAS DRIVING TOWARDS MY HUSBAND AND HIT HIM WITH HIS TRUCK. MY HUSBAND ESTIMATES THE OTHER DRIVER WAS GOING ABOUT 40 MPH. THE OTHER DRIVER SMASHED INTO MY HUSBAND AS HE WAS IDLE WAITING TO TURN. MY KIDS ARE HURT AND MY HUSBAND IS HURT AS WELL. THE AIRBAGS DID NOT DEPLOY AT ALL!”
NHTSA complaint #11182121, 2019 · crash · 3 injury(ies)

“July 30, 2023, I was in car wreck with my Ford Expedition, 2017. The other car ran red light and hit my Ford in left front ahead of front wheel. Other car traveling approx 35 mph, by police report. Side airbag fizzled with smoke an did not deploy. Neither front airbag deployed. No airbags deployed. Ford was considered a total loss by both insurance companies involved. This vehicle has 5 star safety rating and that was considered in my purchase. I purchased Ford in Oct 2016, new. It was always serviced by Ford dealer here. This vehicle does not deserve 5 star rating.”
NHTSA complaint #11550675, 2023 · crash · 2 injury(ies)

“Tack welds on vehicle roof rusted out along passenger side, causing water and other structural damage to electrical components, vehicle body, and other vehicles components. Water leak caused mold and mildew damage to headliner, carpet, etc. Air quality in vehicle diminished for passengers, variety of children age ranges.”
NHTSA complaint #11535338, 2022

Engine And Engine Cooling 5

“The contact owns a 2017 Ford Expedition. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine, and the vehicle hesitated upon start. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 131,000.”
NHTSA complaint #11676000, 2025

“The contact owns a 2017 Ford Expedition. The contact stated while driving at an undisclosed speed, the engine blower seized. The contact stated that the failure was intermittent. The vehicle was taken to the dealer; however, the cause of the failure was not determined. The contact was required to pay a diagnostic fee. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the engine blower was replaced under an unknown recall repair several months ago. In addition, the contact stated the failure reoccurred. The vehicle was taken back to th…”
NHTSA complaint #11663959, 2024

“The contact owns a 2017 Ford Expedition. The contact stated while accelerating the vehicle from a stop to approximately 30 MPH, the vehicle will shudder. The contact stated no warning light was illuminated. The contact stated that when the vehicle was parked it would begin to leak coolant. The contact said that the leaking had increased and was visibly pooling under the vehicle. The contact stated that additionally, the steering had begun to jerk to the left or right with no driver input. The contact had taken the vehicle to an independent mechanic where it was not diagnosed. The mechanic coul…”
NHTSA complaint #11479569, 2022

Visibility/Wiper 5

“There has been a rear view camera recall on my 2017 expedition for some time now amd ford still states there is no solution at this time, almost 10 years later”
NHTSA complaint #11735247, 2026

“Vehicle is subject to NHTSA Recall 25V572 (Ford 25S89) for rear view camera failure. The camera intermittently displays a blank or distorted image when in reverse, or shows a “camera unavailable” message. This is a known safety defect acknowledged by the manufacturer. Remedy has not been available for over 6 months, leaving the vehicle with an unresolved safety issue affecting rear visibility. No parts or repair timeline have been provided.”
NHTSA complaint #11727042, 2025

“The contact owns a 2017 Ford Expedition. The contact received notification of the NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the recall notice and confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure.”
NHTSA complaint #11511568, 2022

Equipment 4 2 fire

“Shortly after the car was started and while still parked, a foul smell was detected and black smoke observed coming from the air vents. The vehicle was then turned off however within minutes of safely exiting all passengers from the vehicle, flames came out towards the passenger seat from underneath the glove box. An unsuccessful attempt was made to smother the flames with large wet towels before being successfully put out with the fire extinguisher. 911 was called and the fire department suspected the cause of the fire was the HVAC motor blower. The battery was disconnected and the car towed…”
NHTSA complaint #11431444, 2021 · fire

“ELECTRICAL FIRE UNDER THE GLOVE BOX. CAR WAS DESTROYED”
NHTSA complaint #11362573, 2020 · fire

“FRONT BLOWER MOTOR WORKING INTERMITTENTLY WHILE IN MOTION AS WELL AS STATIONARY. WIRE WAS HOT TO TOUCH.”
NHTSA complaint #11353439, 2020

Exterior Lighting 4

“March 2019- December 2021 Car serviced by Ford Dealers and repeatedly told to ignore CSP recall notice re: California Emissions Warranty Paid out of pocket for services August 2023 Ford issues recall of climate control blower Motor Nov 2022 -Customer has multiple issues addressed at South Bay Ford in CA Customer was not notified of open recall December 2022 Customer notices hot air spontaneously intermittently blowing at full force and can not stop it Customer notices dash lights flickering intermittently Service light illuminates and remains on for a few hours and turns off February 2023 H…”
NHTSA complaint #11520796, 2023

“The contact owns a 2017 Ford Expedition. The contact stated that an independent mechanic informed her that the third brake light bulbs had burned out. Upon attempting to replace the brake light bulbs, the independent mechanic was unable to open the module due to the bulbs melting inside the housing. The independent mechanic informed the contact that the failure could have potentially led to a fire and referred the contact to the manufacturer for assistance. The vehicle was repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure but offered no assistan…”
NHTSA complaint #11499041, 2022

“THE HEADLIGHTS ARE NOT BRIGHT ENOUGH TO LIGHT UP THE ROAD, YOU HAVE TO USE THE BRIGHTS WHICH IS UNKIND FOR ONCOMING TRAFFIC.”
NHTSA complaint #11364298, 2020

Seats 4 1 crash 2 injury

“TL* THE CONTACT OWNS A 2017 FORD EXPEDITION. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP AT A RED LIGHT, A VEHICLE DRIVING AT 60 MPH FAILED TO YIELD AT THE RED LIGHT AND CRASHED INTO THE REAR OF THE VEHICLE. PUSHING THE CONTACTS VEHICLE INTO THE VEHICLE IN FRONT. THE DRIVER'S AND FRONT PASSENGER AIR BAG FAILED TO DEPLOY. THE CONTACT ALSO ADVISED THAT THE DRIVER'S AND THE FRONT PASSENGER SEAT MOVED BACK WARDS INDEPENDENTLY WHEN THE CONTACTS VEHICLE CRASHED INTO THE VEHICLE IN FRONT. THE CONTACTS HEAD HIT THE STEERING WHEEL CAUSED INJURY TO HEAD, RIGHT CHEEK BONE, NECK, ELBOW, AND BACK. TH…”
NHTSA complaint #11396843, 2021 · crash · 2 injury(ies)

“March 2019- December 2021 Car serviced by Ford Dealers and repeatedly told to ignore CSP recall notice re: California Emissions Warranty Paid out of pocket for services August 2023 Ford issues recall of climate control blower Motor Nov 2022 -Customer has multiple issues addressed at South Bay Ford in CA Customer was not notified of open recall December 2022 Customer notices hot air spontaneously intermittently blowing at full force and can not stop it Customer notices dash lights flickering intermittently Service light illuminates and remains on for a few hours and turns off February 2023 H…”
NHTSA complaint #11520796, 2023

“BOTH FRONT SEATS HAVE RECLINED BY THEMSELVES WHEN GETTING IN THE VEHICLE.”
NHTSA complaint #11265662, 2019

Electronic Stability Control (Esc) 1

“TWO WEEKS AFTER PURCHASING MY CAR I ATTEMPTED TO START IT ONE MORNING. I GOT IN THE CAR AND PROCEEDED TO PUT MY FOOT ON THE BREAK PEDAL AND PUSH TO START. WHEN DOING THAT THE ENGINE DID NOT START AND THE LIGHTS WERE FLICKERING. I GOT OUT OF THE CAR TOOK THE KEY WITH ME AND THE LIGHTS STILL FLICKERED ON AND OFF. I HAD TO GET IT JUMPED TO TAKE IT TO SUN STARE FORD. WHO STATED NOTHING WAS WRONG WITH THE CAR. I ALSO HAVE ISSUES WITH THE PARKING AIDE. I WILL JUST BE DRIVING (STEETS OR HIGHWAYS) AND ALL OF A SUDDEN THE PARKING AIDE WILL GO OFF. I AM NO WHERE NEAR ANY CARS. IT DOES IT SPERATICALLY.…”
NHTSA complaint #11055045, 2017

Fuel System 1

“The contact owns a 2017 Ford Expedition. The contact stated that while driving at approximately 45 MPH, the vehicle lost motive power and decelerated before the vehicle stalled. During the failure the message "Check Owner’s Manual" was displayed. The vehicle was towed to the local dealer who diagnosed that the throttle body was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed that the VIN was not included in the Manufacturer’s Extended Coverage for the throttle body failure. The failure mileage was 64,000.”
NHTSA complaint #11539770, 2023

Lane Departure 1

“We were driving on the highway and suddenly lost all power. Vehicle downshifted so hard I thought someone had hit us. Then it was back to normal, driving fine. But now we had no speedometer and the check engine and wrench light were on. My wife said she had felt something like that before but it was minor and at a lower speed. It had never resulted in a check engine light or loss of speedometer. I told her to exit the highway. She was shaking like crazy because she thought we just got rear ended. I can see how this could cause someone to completely wreck it was so harsh. We towed it home and w…”
NHTSA complaint #11706939, 2025

Latches/Locks/Linkages 1

“TL* THE CONTACT OWNS A 2017 FORD EXPEDITION. THE CONTACT STATED THAT THE DRIVER'S DOOR FREQUENTLY OPENED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THURBY'S RIVERSIDE FORD (4497 NATIONAL PIKE, MARKLEYSBURG, PA 15459, (800) 531-3303) WHERE IT WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES/LOCKS/LINKAGES), WHICH APPLIED TO THE 2015 FORD F-150. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 5,000.”
NHTSA complaint #11290330, 2017

Suspension 1

“The rear shocks/struts have each failed twice so far. I have had both replaced once, and the rear passenger side replaced through Ford. I am being told by El Cajon Ford the rear driver's side needs to be replaced again (and the passenger side also because they are supposed to be changed at the same time. I have the Platinum warranty for Ford, which covers the MacPherson Strut (which is what my vehicle has on the rear, it does not have individual shocks). I have had the vehicle less than 4 years, and am looking at putting the 5th set of shocks on the vehicle. For clarification, the MacPherson s…”
NHTSA complaint #11426176, 2021

Tires 1 1 crash

“TL* THE CONTACT OWNS A 2017 FORD EXPEDITION EQUIPPED WITH COOPER TIRES, TIRE LINE: EVOLUTION H/T, TIRE SIZE: 275/65/R18, DOT NUMBER(S): UTYJ1J94120, UTYJ1J93720, UTYJ1J93320. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21T002000 (TIRES). DISCOUNT TIRE (7920 W BELL RD, GLENDALE, AZ 85308) WAS MADE AWARE OF THE ISSUE HOWEVER, THE CONTACT'S WIFE WAS INFORMED THAT THE TIRES WERE NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.”
NHTSA complaint #11413439, 2021 · crash