2017 Dodge Grand Caravan Problems & Owner Complaints

Electrical System 142 1 crash 2 fire 1 injury

“THE PASSENGER SIDE DOOR SLAMS REALLY HARD WHEN CLOSING WHILE ON A HILL AND THE SENSOR DOESNT STOP THE DOOR FROM SHUTTING. THE DOOR SLAMMED ON MY DAUGHTERS FOOT. THE VEHICLE WAS PARKED IN MY DRIVE FRONT FACING DOWNWARD.”
NHTSA complaint #11297504, 2020 · 1 injury(ies)

“I was sitting in my van, with it running at Sonic, and i started smelling a terrible smell. I thought the smell was coming form outside so I rolled up the windows and the van started filling up with smoke. My daughter looked at the back seat and noticed the back charger, USB, 12 volt area was the source of smoke and we got out immediately, saw that it was on fire from the inside, it could be seen through the charger, the usb ports, and the 12 volt plug because there was nothing plugged in. My daughter threw a pop on it to put it out and we called my husband to come help us. He pulled the cover…”
NHTSA complaint #11418834, 2021 · fire

“THE REAR POWER OUTLET (BETWEEN THE MIDDLE REAR SET AND REAR SET ON DRIVER SIDE) CAUGHT FIRE. WE WERE DRIVING IN OCALA, FL ENTERING THE I75 HIGHWAY ON RAMP WHEN WE SAW SMOKE AND THEN FLAMES SHOOTING FROM THE REAR POWER OUTLET. WE GOT THE KIDS OUT OF THE VAN AND THE FIRE TOOK OVER THE ENTIRE VAN. I WAS TOLD AN INVESTIGATION WAS COMPLETED IN JUNE BY DODGE BUT HAVE NOT BEEN TOLD THE OPINION FROM THE INVESTIGATION. *TT*DT*TP”
NHTSA complaint #11103864, 2018 · fire

Unknown Or Other 97 1 crash

“I WAS SITTING IN TRAFFIC WAITING FOR THE RED LIGHT TO TURN GREEN. MY RIGHT FOOT SLIPPED OFF THE BRAKE AND THE VAN IMMEDIATELY LUNGED FORWARD. I STEPPED ON THE BRAKE ASAP, BUT THE CAR SITTING IN FRONT OF ME WAS HIT IN THE REAR. I HAVE NO IDEA WHY THIS RENTAL VEHICLE LUNGED FORWARD QUICKLY FOR NO REASON. I RESEARCHED OTHER INCIDENTS WITH THIS SAME MAKE AND MODEL VEHICLE AND FOUND LOTS OF INCIDENTS THAT WERE VERY SIMILAR. SOME SURGED IN SPEED FOR NO REASON AND SOME LUNGED FORWARD FOR NO REASON; AS WELL AS MANY OTHER SCENARIO'S THAT WERE SIMILAR. SOME SAY IT RELATES TO A PROBLEM WITH THE TIP…”
NHTSA complaint #11063549, 2017 · crash

“The driver's side sliding door lock has seized up and will not let you open the door at all. It won't open with a remote or manually it is solid as a rock. The passenger side sliding door motor makes a horrible sound every time it locks or unlock. It did get stuck at one point , but then it unlocked. This is very dangerous when you have small children in car seats that you cannot get to. And because the door locks on the dodge grand caravans keep malfunctioning , you have to crawl through the back end of the vehicle , put the seats down to get to children in car seats to get them out of the ve…”
NHTSA complaint #11723719, 2026

“specifics unknown check engine light came on cpl seconds before it started overheating / leaking coolant and or transmission fluid and overheating. and I'm not sure what. started last year but I don't drive very often so the issue just started last year”
NHTSA complaint #11729672, 2025

Structure 95 1 crash 1 injury

“THE PASSENGER SIDE DOOR SLAMS REALLY HARD WHEN CLOSING WHILE ON A HILL AND THE SENSOR DOESNT STOP THE DOOR FROM SHUTTING. THE DOOR SLAMMED ON MY DAUGHTERS FOOT. THE VEHICLE WAS PARKED IN MY DRIVE FRONT FACING DOWNWARD.”
NHTSA complaint #11297504, 2020 · 1 injury(ies)

“MY WIFE HIT A DEER GOING 70 MPH DRIVING NORTHBOUND ON I65 RIGHT AFTER CROSSING THE TENN. STATE LINE. THE DEER HIT THE FRONT CENTER AND PASSENGER FRONT OF THE VAN AND THE AIRBAGS NEVER DEPLOYED. THE AIRBAG LIGHTS CAME ON AND STAYED ON BUT THE AIRBAGS NEVER DEPLOYED. THE FENDER MOLDING WAS RIPPED APART, RADIATOR WAS PUSHED INTO THE THE ENGINE BLOCK, PASSENGER LIGHT WAS DEMOLISHED AND PUSHED IN TO THE ENGINE COMPARTMENT, ALL THE ELECTRIC WARNING LIGHTS CAME ON EXCEPT THE ENGINE LIGHT AND THE FENDER WELL WAS PUSHED BACK 1/4 INCH AND IN 1 INCH INTO THE PASSENGER DOOR. A RED LIGHTNING BOLT CAME ON…”
NHTSA complaint #11383435, 2020 · crash

“The rear power slide doors are opening on their own with vehicle in motion. The power switch on the roof is off. We have 5 children. No warming lamps or issues this is a known issues will caravans”
NHTSA complaint #11732749, 2026

Engine 58

“I am filing this complaint regarding the service department at Vaden Dodge Chrysler Jeep Ram. My complaint concerns a failure to properly diagnose a mechanical issue with my vehicle, misleading statements about the condition of the vehicle after repairs, and poor communication during the repair process. The vehicle is a 2017 Dodge Grand Caravan. Before bringing it to the dealership, the vehicle was jerking when slowing or coming to a stop. On February 19, 2026, a diagnostic scan showed code P0420 – Catalyst System Efficiency Below Threshold (Bank 1). At that time the vehicle was still drivable…”
NHTSA complaint #11724542, 2026

“I am writing to formally request that the National Highway Traffic Safety Administration review and consider an investigation into a potential safety-related defect affecting 2017 Dodge Grand Caravan vehicles. My vehicle recently experienced a failure of the engine oil filter housing, which cracked and leaked oil and required an expensive repair. According to the repair facility, Pro Auto Service, this failure is not isolated. I was advised that the shop has repaired a significant number of identical failures over the past year, to the extent that replacement parts have at times been difficul…”
NHTSA complaint #11714179, 2026

“specifics unknown check engine light came on cpl seconds before it started overheating / leaking coolant and or transmission fluid and overheating. and I'm not sure what. started last year but I don't drive very often so the issue just started last year”
NHTSA complaint #11729672, 2025

Power Train 37 3 crash 1 injury

“On December 29, 2025, my wife put her van in park, turned off the vehicle and proceeded to exit the vehicle. The drive is on an incline after exiting the vehicle it began to roll backwards. She was caught in the door and attempted to press the brake to no effect. She was drug about fifty feet before separating from the vehicle. The vehicle then rolled down a steep embankment and continued another hundred feet or so where it struck a building. Upon entering the vehicle, the gear shift was in the park position and the engine was turned off. The vehicle sustained over $5,000 in body damage from…”
NHTSA complaint #11710920, 2025 · crash · 1 injury(ies)

“TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, IT ROLLED DOWN A HILL AND CRASHED INTO A HOME AND TREE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO FERRARIO CHRYSLER DODGE JEEP (LOCATED AT 2463 CORNING RD, ELMIRA, NY 14903, (607) 733-9108), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN. *BF ..*JB *DT*JB”
NHTSA complaint #11195501, 2019 · crash

“I WAS ON HIGHWAY 87 IN I WAS IN MOTION ALL OF A SUDDEN THE WHEEL JERKED TO THE LEFT I TRIED TO KEEP STREERING WHEEL STRIGHT AND THEN IT JERKED TO THE RIGHT, AND THEN IT GOT STUCK MOTOR STILLN RUNNING AND THEN IT WENT INTO REVERSE BY ITSELF WITHOUT ME TOUCHING ANYTHING THERE WAS A LOT OF DAMAGE DUNE TO MY VAN. COLLISION LOCATION SR-87 & MP-214 REPORT #2018-052783 DATE 10/24/18 THE AIRBAGS DID NOTE OPERATE AT ALL”
NHTSA complaint #11144203, 2018 · crash

Latches/Locks/Linkages 26

“The contact owns a 2017 Dodge Grand Caravan. The contact stated that while the vehicle was parked, his children attempted to exit the vehicle through the passenger's side and driver's side sliding doors; however, both sliding doors failed to open. The contact's children exited the vehicle though the front passenger's side and driver's side doors. The contact stated that the failure persisted. The dealer was notified of the failure and advised the contact to schedule an appointment for inspection. The vehicle was not diagnosed or repaired. The contact related the failure to Chrysler Warranty Ex…”
NHTSA complaint #11663876, 2025

“The contact owns a 2017 Dodge Grand Caravan. The contact stated that the passenger's side sliding door failed to close properly. The contact had to force the door closed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 52,000.”
NHTSA complaint #11660913, 2025

“The contact owns a 2017 Dodge Grand Caravan. The contact stated that the rear driver's side sliding door failed to open as needed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Warranty Extension: X98 (Driver and Passenger Sliding Door Power Lock Actuators); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.”
NHTSA complaint #11608509, 2024

Air Bags 21 3 crash 4 injury

“Front driver head on collision passenger curtain airbags failed to deploy and passenger front air bag exploded also third row drivers side passenger seat belt failed. Passenger flew to passenger side of seat and head shattered window and sustained head injuries which could've possibly been prevented by curtain air bag deployment 55mph head on collision driverside focused due to veering vehicle hasn't been inspected by insurance company yet only personal mechanic.”
NHTSA complaint #11505498, 2023 · crash · 4 injury(ies)

“MY WIFE HIT A DEER GOING 70 MPH DRIVING NORTHBOUND ON I65 RIGHT AFTER CROSSING THE TENN. STATE LINE. THE DEER HIT THE FRONT CENTER AND PASSENGER FRONT OF THE VAN AND THE AIRBAGS NEVER DEPLOYED. THE AIRBAG LIGHTS CAME ON AND STAYED ON BUT THE AIRBAGS NEVER DEPLOYED. THE FENDER MOLDING WAS RIPPED APART, RADIATOR WAS PUSHED INTO THE THE ENGINE BLOCK, PASSENGER LIGHT WAS DEMOLISHED AND PUSHED IN TO THE ENGINE COMPARTMENT, ALL THE ELECTRIC WARNING LIGHTS CAME ON EXCEPT THE ENGINE LIGHT AND THE FENDER WELL WAS PUSHED BACK 1/4 INCH AND IN 1 INCH INTO THE PASSENGER DOOR. A RED LIGHTNING BOLT CAME ON…”
NHTSA complaint #11383435, 2020 · crash

“I WAS ON HIGHWAY 87 IN I WAS IN MOTION ALL OF A SUDDEN THE WHEEL JERKED TO THE LEFT I TRIED TO KEEP STREERING WHEEL STRIGHT AND THEN IT JERKED TO THE RIGHT, AND THEN IT GOT STUCK MOTOR STILLN RUNNING AND THEN IT WENT INTO REVERSE BY ITSELF WITHOUT ME TOUCHING ANYTHING THERE WAS A LOT OF DAMAGE DUNE TO MY VAN. COLLISION LOCATION SR-87 & MP-214 REPORT #2018-052783 DATE 10/24/18 THE AIRBAGS DID NOTE OPERATE AT ALL”
NHTSA complaint #11144203, 2018 · crash

Seats 16 1 injury

“The headrest on the front passenger seat randomly deployed due to design defect. The plastic housing that holds the pin broke under the regular stress of the spring causing the headrest to deploy without warning.”
NHTSA complaint #11528904, 2023 · 1 injury(ies)

“SEAT HEADREST EXPLODED RANDOMLY. THERE WAS NO ACCIDENT OR CAUSE FOR THIS. IT JUST DEPLOYED OUT OF NOWHERE. THIS WAS THE FRONT PASSENGER SEAT HEAD REST. LUCKILY NO ONE WAS SITTING IN THE SEAT AT THE TIME.”
NHTSA complaint #11678427, 2025

“The headrest on the driver’s seat burst open and deployed while waiting in a parking lot.. A very loud and awful exploded to the back of my head and ringing of the ears.”
NHTSA complaint #11677284, 2025

Fuel/Propulsion System 12 1 crash

“I WAS SITTING IN TRAFFIC WAITING FOR THE RED LIGHT TO TURN GREEN. MY RIGHT FOOT SLIPPED OFF THE BRAKE AND THE VAN IMMEDIATELY LUNGED FORWARD. I STEPPED ON THE BRAKE ASAP, BUT THE CAR SITTING IN FRONT OF ME WAS HIT IN THE REAR. I HAVE NO IDEA WHY THIS RENTAL VEHICLE LUNGED FORWARD QUICKLY FOR NO REASON. I RESEARCHED OTHER INCIDENTS WITH THIS SAME MAKE AND MODEL VEHICLE AND FOUND LOTS OF INCIDENTS THAT WERE VERY SIMILAR. SOME SURGED IN SPEED FOR NO REASON AND SOME LUNGED FORWARD FOR NO REASON; AS WELL AS MANY OTHER SCENARIO'S THAT WERE SIMILAR. SOME SAY IT RELATES TO A PROBLEM WITH THE TIP…”
NHTSA complaint #11063549, 2017 · crash

“I am filing this complaint regarding the service department at Vaden Dodge Chrysler Jeep Ram. My complaint concerns a failure to properly diagnose a mechanical issue with my vehicle, misleading statements about the condition of the vehicle after repairs, and poor communication during the repair process. The vehicle is a 2017 Dodge Grand Caravan. Before bringing it to the dealership, the vehicle was jerking when slowing or coming to a stop. On February 19, 2026, a diagnostic scan showed code P0420 – Catalyst System Efficiency Below Threshold (Bank 1). At that time the vehicle was still drivable…”
NHTSA complaint #11724542, 2026

“specifics unknown check engine light came on cpl seconds before it started overheating / leaking coolant and or transmission fluid and overheating. and I'm not sure what. started last year but I don't drive very often so the issue just started last year”
NHTSA complaint #11729672, 2025

Service Brakes 7 1 fire

“VEHICLE PURCHASED USED 3/3/19, SUPPOSEDLY WITH NO PROBLEMS WITH BRAKE SYSTEM. TWO MONTHS LATER REAR BRAKES ARE GRINDING AWAY AT ROTORS, CALIPERS ARE GETTING STUCK, AND THERE WAS A FIRE ON DRIVER'S SIDE REAR BRAKES.”
NHTSA complaint #11222408, 2019 · fire

“I tried to stop the van and had no brakes. I went right through the intersection, luckily it was early in the morning with light traffic. It could have been deadly. The front flex brake line fitting rusted away and the brake line separated. There was no warning prior to the incident. I had it fixed and still have the part.”
NHTSA complaint #11644069, 2025

“Travelling at the speed of 55 miles per hour the vehicle seemed to completely shut off on its own, thus causing immediate loss of power steering and power brakes. I was able to very carefully bring the vehicle to a complete stop after a half a mile or so. Fortunately, I was travelling on a long straight county road without any surrounding traffic. Once I turned the ignition totally off and back on again at the side of the road, everything seems to operate as normal. No check engine light, no other warnings came on thereafter. After doing some research online I found customer complaints experie…”
NHTSA complaint #11577390, 2024

Electronic Stability Control (Esc) 5

“DOORS WON'T OPEN OR UNLOCK WITH KEY FOB, ROOF PANEL BUTTONS OR MANUALLY. THIS HAPPENS RANDOMLY. BACK SLIDING DOORS WILL ALSO RANDOMLY OPEN WHEN VAN IS PARKED AND TURNED OFF.”
NHTSA complaint #11363256, 2020

“MY VAN SHUT OFF FOR NO APPARENT REASON . I COULDN'T STEER IT AND THE BRAKES WOULDN'T WORK . TRIED TO TURN IT BACK ON AND IT DID . I HAVE A BRAND NEW BATTERY ON THERE .”
NHTSA complaint #11354326, 2020

“MY AC WENT OUT ONLY IN THE FRONT 1/3 OF THE VAN ABOUT 3 MONTHS AGO AND STARTED TO HAVE A SLIGHT BUZZING SOUND UNDER MY DASH A COUPLE WEEKS AGO WHEN ANY ELECTRICAL DEVICE IS PLUGGED INTO AN OUTLET OR THE AC IS TURNED ON. *TR”
NHTSA complaint #11326055, 2020

Steering 5

“As I was driving home on a city street, the entire car locked. I had no steering control. My brakes didn’t work the Entire vehicle locked. In the middle of the street. I turned the ignition off, put it in park and restarted the car only then did it work properly. This is the second time this vehicle has locked. This is very dangerous as I had a child in the car with me and I was in traffic. My brakes didn’t work, I had to use two feet really hard then I was able to stop the vehicle. The steering wheel didn’t work. Nothing worked. I don’t know What’s the problem. The very first time this happe…”
NHTSA complaint #11601844, 2024

“Travelling at the speed of 55 miles per hour the vehicle seemed to completely shut off on its own, thus causing immediate loss of power steering and power brakes. I was able to very carefully bring the vehicle to a complete stop after a half a mile or so. Fortunately, I was travelling on a long straight county road without any surrounding traffic. Once I turned the ignition totally off and back on again at the side of the road, everything seems to operate as normal. No check engine light, no other warnings came on thereafter. After doing some research online I found customer complaints experie…”
NHTSA complaint #11577390, 2024

“MY VAN SHUT OFF FOR NO APPARENT REASON . I COULDN'T STEER IT AND THE BRAKES WOULDN'T WORK . TRIED TO TURN IT BACK ON AND IT DID . I HAVE A BRAND NEW BATTERY ON THERE .”
NHTSA complaint #11354326, 2020

Vehicle Speed Control 5 1 crash

“I WAS SITTING IN TRAFFIC WAITING FOR THE RED LIGHT TO TURN GREEN. MY RIGHT FOOT SLIPPED OFF THE BRAKE AND THE VAN IMMEDIATELY LUNGED FORWARD. I STEPPED ON THE BRAKE ASAP, BUT THE CAR SITTING IN FRONT OF ME WAS HIT IN THE REAR. I HAVE NO IDEA WHY THIS RENTAL VEHICLE LUNGED FORWARD QUICKLY FOR NO REASON. I RESEARCHED OTHER INCIDENTS WITH THIS SAME MAKE AND MODEL VEHICLE AND FOUND LOTS OF INCIDENTS THAT WERE VERY SIMILAR. SOME SURGED IN SPEED FOR NO REASON AND SOME LUNGED FORWARD FOR NO REASON; AS WELL AS MANY OTHER SCENARIO'S THAT WERE SIMILAR. SOME SAY IT RELATES TO A PROBLEM WITH THE TIP…”
NHTSA complaint #11063549, 2017 · crash

“The van slid backwards then accelerated at a higher speed going from a stop to slowly with a light tap on the gas pedal. The speed does not go higher than 15mph with the rmp too high when this occurs. It jerks back when trying to drive it forward. Has not left the dealership parking lot. Drove out 3mile out with this occuring. 3 attempts to fix. Still not driving well and can't leave the dealership lot.”
NHTSA complaint #11490429, 2022

“The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving approximately 55 MPH and attempting to accelerate to overtake another vehicle, the vehicle accelerated abruptly. The contact depressed the brake pedal but the vehicle continued to accelerate independently. The contact stated that the cruise control light fluctuated on and off. There was smoke detected coming from the brakes. The contact shifted into neutral. The contact stated that the tachometer display revved up and the vehicle was idling; then revved up to 4000 RPM and then back to idle. The contact was able to sh…”
NHTSA complaint #11474575, 2022

Seat Belts 4

“MY PROBLEM WITH MY CAR IS THAT THE DRIVER AND PASSENGER AIRBAGS EXPLODED WITHOUT HAVING A CAR OR A CAR THAT CRASHED ME I WAS DRIVING MY NORMAL CAR AND SUDDENLY THE AIR BAGS EXPLODED. AND THE MOST UNBELIEVABLE THING IS THAT IT IS A FACTORY FAULT BECAUSE THE DAY THE AIRBAGS EXPLODED THEY EXPLODED I HAD NO PASSENGER NEXT TO ME AND THE PASSENGER AIRBAG AND SEAT BELTS ALL DAMAGED AND MY PASSENGER WINDOW IS ALL BROKEN. I HAVE ALREADY CALLED THE DODGE DEPARTMENT AND THEY DO NOT GIVE ME ANY RESULTS SINCE AN IMPECTOR FROM THE DODGE COMPANY ALREADY WENT TO SEE MY CAR AND HE SAID THAT IT IS A FACTORY FA…”
NHTSA complaint #11365805, 2019

“DRIVER SEAT BELT WOULD NOT FASTEN . LOWER SECTION OF SEAT BELT WAS REPLACED BY DEALER ON 07/23/2019..”
NHTSA complaint #11235152, 2019

“THIS HAS OCCURRED NOW AT LEAST 12 TIMES IN THE LAST YEAR. THE MIDDLE ROW SEATS. AFTER FASTENING THE SEAT BELTS, THEY UNBUCKLE. I HAD CAR SEATS WITH CHILDREN BUCKLED AND ALL A SUDDEN THEY TELL ME IT CAME UNBUCKLED WHILE DRIVING AND I HAVE TO STOP AND LOCK IT AGAIN. IN FACT ONE TIME IT WOULDNT LOCK AGAIN AND HAD TO PUT THEM IN THE BACK ROW. I TESTED IT MYSELF AND BUCKLED THEM AND PULLED SLIGHTLY ON THEM AND THEY CAME UNBUCKLED WITHOUT PRESSING THE UNBUCKLE BUTTON.THIS IS A SERIOUSLY DANGEROUS PROBLEM IN AN ACCIDENT WITH CHILDREN IN CAR SEATS THAT THE BELTS COME UNDONE. IT JUST HAPPENED YESTERDAY…”
NHTSA complaint #11194868, 2019

Suspension 4

“The rear sway bar mount on frame had completely broken off and the sway bar was making a loud clunking sound as we were driving which caused difficulty to control the vehicle. Upon inspection, mechanic found that the sway bar had broken away from the bottom axle area. This caused the body of the vehicle to be off center which caused the vehicle to rub the left tire which in turn rubbed the fuel neck and rubbed off the protected rubber coating. It was advised to not drive the vehicle as it was not safe. We have an independent mechanics report.”
NHTSA complaint #11492615, 2022

“The van slid backwards then accelerated at a higher speed going from a stop to slowly with a light tap on the gas pedal. The speed does not go higher than 15mph with the rmp too high when this occurs. It jerks back when trying to drive it forward. Has not left the dealership parking lot. Drove out 3mile out with this occuring. 3 attempts to fix. Still not driving well and can't leave the dealership lot.”
NHTSA complaint #11490429, 2022

“I WAS TRAVELING WITH MY FAMILY OF 4, BACK FROM A VACATION. TRAVELING AT ABOUT 65 MPH WITH TRAFFIC ON WET INTERSTATE HIGHWAY. 2 LANE HIGHWAY TRANSITIONED FROM BLACK TOP TO A CONCRETE BRIDGE, SLIGHT BUMP. WE HEARD A LOUD CRACK AND THUD, AND THE REAR OF VEHICLE BEGAN TO GO SIDEWAYS, AS I FOUGHT FOR CONTROL. BRAKING CAUSED THE VEHICLE TO FURTHER BECOME UNSTABLE UNTIL I REDUCED SPEED AND SLOWLY PULLED OFF THE BUSY ROAD AND FOUND THE DAMAGE. THE LEFT SIDE CONTROL ARM OF THE BEAM AXEL ASSEMBLY CRACKED AND THE SUSPENSION ON THE LEFT SIDE WAS ONLY ATTACHED VIA THE SHOCK AND COIL SPRING. WE SLOWLY EX…”
NHTSA complaint #11407706, 2021

Visibility/Wiper 3

“'CHRYSLER'S TIPM IS A COMPUTER RUN AMUCK ' OWNERS REPORT THAT THEIR VEHICLES ACT AS IF POSSESSED AND LEAVE THEM IN DANGEROUS SITUATIONS ' STALLED VEHICLES STRANDED WITHOUT WARNING ON THE HIGHWAY, FUEL PUMPS THAT WON'T SHUT OFF, WINDOWS THAT OPEN AND SHUT, AIRBAGS THAT WON'T DEPLOY. ' CENTER FOR AUTO SAFETY DIRECTOR, CLARENCE DITLOW' THE FUEL PUMP NOT TURNING OFF AND BURNING OUT THE AIRBAGS NOT DEPLOYING OR DEPLOYING RANDOMLY THE ENGINE STALLING WHILE DRIVING THE STARTER CRANKS BUT WON'T START THE HORN GOING OFF AT RANDOM TIMES POWER WINDOWS NOT WORKING DOOR…”
NHTSA complaint #11309686, 2020

“I bought my 2017 dodge grand caravan in 2019 with 20,000 miles on it. Shortly after I had problems with the key not doing the automatic start. Then the wipers no longer sprayed fluid, then I noticed the van used some radiator fluid when we went drivingg any distance. Then the door locks stopped working.then the passenger slide door stopped shutting and locking or would close on the kids getting in the van. Now when I took it to the dodge dealership about a month th ago to fix the front seat trim that fell off, they said I had a leaky transmission hose. They fixed it a d charged for the flush a…”
NHTSA complaint #11623339, 2019

“THE BLOWER ONLY WORKS ON HEAT, AND ONLY REAR CONTROLS. STILL NOT NORMAL AMOUNT OF HEAT. FRONT DO NOT NOT WORK UNLESS IT IS ON DEFROST, BARELY ENOUGH HEAT DISPLACED ON WIND SHIELD CAUSING VISIBILITY IN THE WINTER TO BE HORRIBLE. THE AMOUNT OF VISIBILITY IS LESS THAN 45% OF WINDSHIELD. 10550 MILES CURRENTLY.”
NHTSA complaint #11067356, 2018

Wheels 3 1 crash

“I WAS ON HIGHWAY 87 IN I WAS IN MOTION ALL OF A SUDDEN THE WHEEL JERKED TO THE LEFT I TRIED TO KEEP STREERING WHEEL STRIGHT AND THEN IT JERKED TO THE RIGHT, AND THEN IT GOT STUCK MOTOR STILLN RUNNING AND THEN IT WENT INTO REVERSE BY ITSELF WITHOUT ME TOUCHING ANYTHING THERE WAS A LOT OF DAMAGE DUNE TO MY VAN. COLLISION LOCATION SR-87 & MP-214 REPORT #2018-052783 DATE 10/24/18 THE AIRBAGS DID NOTE OPERATE AT ALL”
NHTSA complaint #11144203, 2018 · crash

“I WAS DRIVING DOWN LOCAL HIGHWAY WHERE SPEED LIMIT IS 50MPH AND ROAD CONDITIONS ARE BUMPY AND UNEVEN. ALSO THERE IS A RAILWAY CROSSING. I WAS GOING ABOUT 48MPH WHEN MY LOW TIRE PRESSURE LIGHT CAME ON. I DID NOT FEEL A DIFFERENCE IN THE WAY MY VEHICLE WAS DRIVING OR HEAR ANYTHING SUCH AS FLAT. I WENT DIRECTLY TO THE GAS STATION STRAIGHT AHEAD OF ME. WHEN I GOT OUT TO INSPECT MY VEHICLE I NOTICED MY BACK DRIVERS SIDE TIRE WAS FLAT. AFTER FURTHER EXAMINATION I NOTICED IT LOOKED TO ALMOST HAVE A SLIT LIKE PUNCTURE TO THE SIDE WALL. NOTE I HAD NOT HIT ANY CURBS AND MY VEHICLE IS KEPT IN A GARAGE.”
NHTSA complaint #11338764, 2019

“I DRIVE A 2017 DODGE GRAND CARAVAN. LAST WEEK, AS I WAS DRIVING MY CHILDREN TO THEIR GRANDMOTHERS HOUSE, I NOTICED THE STEERING WHEEL SHAKING. I REGAINED CONTROL AND MADE IT TO MY MOMS HOUSE AND DROPPED OFF THE CHILDREN. AS I LEFT HER HOUSE AND MADE IT BACK TO THE ROAD, THE VAN BECAME HARD TO STEER. IT STARTED JERKING TO ONE SIDE AND WOBBLING. I CALLED THE DEALERSHIP WHERE I PURCHASED MY VAN AND WAS TOLD TO BRING IT IN IMMEDIATELY. THE DAY AFTER BRINGING THE VAN IN, I RETURNED TO DEALERSHIP AND THEY SHOWED ME WHAT WAS WRONG WITH THE VAN. IT WAS LIFTED UP INTO THE AIR AND I WAS SHOWED THAT THE…”
NHTSA complaint #11228565, 2019

Engine And Engine Cooling 2

“The contact owns a 2017 Dodge Grand Caravan. The contact stated while coming to a complete stop on an incline or on a leveled roadway, the vehicle stalled. There was no warning light illuminated. The contact was able to restart the vehicle. Additionally, the contact stated that the vehicle jerked intermittently while depressing the brake pedal. The vehicle was taken to Triple A, where the radiator was replaced; however, the failure persisted. Additionally, the contact stated that the message "Oil Change" was displayed while there was sufficient oil in the vehicle. The dealer was contacted and…”
NHTSA complaint #11654582, 2025

“The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving 5 MPH, the low oil pressure warning light was illuminated. The contact stated that upon pulling to the side of the road and checking the oil level, the contact noticed that the oil level was significantly low. The vehicle was taken to the nearby Jiffy Lube, where it was diagnosed that the engine oil cooler had failed and needed to be replaced. The vehicle was being repaired. An unknown dealer was contacted. The manufacturer was contacted and denied a reimbursement claim because the VIN was not included in a related r…”
NHTSA complaint #11625606, 2024

Fuel System 2

“The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving approximately 25 MPH, the vehicle stalled in the middle of the roadway an dfailed to restart. The contact stated that there was smoke coming from the engine bay. There was not warning light illuminated. The vehicle was towed to AAMCO Transmissions, where it was diagnosed that the water pump housing had split in half. The water pump was replaced. The contact stated that shortly after the repair, the thermostat gauge started fluctuating and the vehicle overheated. The vehicle was taken to JJ Auto Repair and Collisions,…”
NHTSA complaint #11742088, 2023

“TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. WHILE DRIVING UNKNOWN SPEEDS, THE ENGINE COMPARTMENT SHOOK AND THE VEHICLE STALLED. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO GWINNETT CHRYSLER DODGE JEEP RAM (5054 US-78, STONE MOUNTAIN, GA 30087, (678) 384-4774) WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE WAS SHORTING OUT THE FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE FUEL PUMP WAS COVERED UNDER THE WARRANTY. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 48…”
NHTSA complaint #11151249, 2018

Visibility 1

“The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving 40 MPH, the driver's side window collapsed into the door panel and failed to roll up. The vehicle was taken to the dealer, who diagnosed a failure with the window regulator. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 29,800.”
NHTSA complaint #11538984, 2022