2017 Dodge Durango Problems & Owner Complaints

Exterior Lighting 79 1 crash 2 injury

“THIS DESCRIPTION OF THE INCIDENT HAS HAPPENED NUMEROUS TIMES. WHEN THE VEHICLE IS STATIONARY I GO TO THE REAR OF THE VEHICLE AND OPEN UP THE BACK HATCH. ONCE IT IS OPEN ON SEVERAL OCCASIONS I HAVE CUT MY UPPER ARM/FOREARM AT THE POINT WHERE THE REAR TAILLIGHTS ARE SEPARATED. I HAVE FELT THE AREA AND HAD FAMILY AND FRIENDS DO THE SAME. THEY ALL AGREE IT IS VERY SHARP AND HAZARDOUS.”
NHTSA complaint #11271754, 2019 · 1 injury(ies)

“I RENTED 2017 DODGE DURANGO GT I HAVE THE TAILGATE OPEN AND THEN GRABBED BOTTLE CASE OF WATER I WAKE CLOSER TO THE TAILLIGHTS I CUT WITH THAT ,TAILLIGHTS HAVE PIECE OF THE TAILLIGHTS POINTING OUT IS DANGEROUS FILL LIKE A BLADE IF A CHILD GET CLOSER SOMETHING BAD GET I HAVE PIC FROM MY INJURY AND THE PLACE ON THE TAILLIGHTS”
NHTSA complaint #11022384, 2017 · 1 injury(ies)

“DEER WAS STRUCK BY VEHICLE WHILE TRAVELING ABOUT 50 MILES PER HOUR ON A CITY ROAD. SEVERE DAMAGE TO FRONT DRIVER SIDE TO INCLUDE UNDERCARRIAGE AND ELECTRICAL PARTS. AIR BAGS DID NOT DEPLOY AND I FEEL LIKE THEY SHOULD HAVE. I WAS INFORMED BY THE TOW TRUCK DRIVER THAT THE AIRBAG SENSORS WERE DESTROYED AND THE BAG SHOULD HAVE GONE OFF.”
NHTSA complaint #11257770, 2019 · crash

Electrical System 61 3 crash 1 fire

“TL* THE CONTACT OWNS A 2017 DODGE DURANGO. APPROXIMATELY FOUR HOURS AFTER PARKING THE VEHICLE IN THE DRIVEWAY, FLAMES APPEARED FROM THE REAR PASSENGER SIDE QUARTER PANEL OF THE VEHICLE. AS A RESULT, THE REAR WINDSHIELD SHATTERED AND REAR PASSENGER SIDE TIRE EXPLODED. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. A FIRE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED AS OF YET. THE FAILURE MILEAGE WAS 60,000.*DT*JB”
NHTSA complaint #11281824, 2019 · fire

“No lights on the dashboard were on but the radio/ climate control center screen was flashing. Shut screen off. Was involved in motor vehicle accident with front end collision. Police report and insurance notified. Air bags did not deploy. Approximate speed on impacted was 30mph. Two days prior the auto stop and start system was flashing on dashboard.”
NHTSA complaint #11476953, 2022 · crash

“I bought my car with 50,000 miles. I didn’t even have 55,000 and my car started have electrical issues with the speedometer, my dashboard started glitching with all the lights including an A with exclamation mark. I took it to the Dodge dealership in Huntsville and said they couldn’t do anything about it since the recall seemed to be repair but they couldn’t clear the code. My truck has had the same issue with the recall. My car was never repaired from the recall. My vehicle is dangerous to drive on the freeway as I will get this code a! And the speed will automatically drop. I really need hel…”
NHTSA complaint #11700967, 2020 · crash

Engine 28 1 crash 1 fire 1 injury

“TL* THE CONTACT OWNS A 2017 DODGE DURANGO. WHILE THE VEHICLE WAS IDLING AT A TRAFFIC LIGHT WITH THE AUTOMATIC MODE OR STOP/START FEATURE ACTIVATED, IT LUNGED FORWARD WHEN THE CONTACT'S FOOT RELEASED THE BRAKE PEDAL. THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES CONSISTENT WITH A CERVICAL STRAIN AND BRUISED RIBS, WHICH REQUIRED MEDICAL ATTENTION. THE OCCUPANT IN THE OTHER VEHICLE SUFFERED NO INJURIES. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AWAY FROM THE SCENE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTUR…”
NHTSA complaint #10970551, 2017 · crash · 1 injury(ies)

“TL* THE CONTACT OWNS A 2017 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE CONTACT NOTICED THAT THERE WAS GREY AND WHITE SMOKE COMING FROM THE TAIL PIPE. IN ADDITION, THE VEHICLE WAS RUNNING HOT WHILE THE START AND STOP WARING LIGHT AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT MENTIONED THAT COOLANT WAS PUT IN THE VEHICLE TO COOL DOWN THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COIL NEEDED TO BE REPLACED AND THE HEAD GASKET WAS CRACKED AND LEAKING AND NEEDED TO BE REPLACED. THE CO…”
NHTSA complaint #11307776, 2020 · fire

“Vehicle overheats while at a stop. Problem has been happening for past 8 months. Leaking antifreeze under transmission. Shop unable to diagnose problem after various attempts. Researched problem online and discovered many 2017 durango owners are having issue. Many saying it's due to manufacture problem. It's a safety issue for my family and I since I don't know what the problem is to fix it.”
NHTSA complaint #11739965, 2026

Power Train 23 1 crash

“I STARTED TO BACK OUT OF MY DAUGHTERS GARAGE AND FELT THE TIRE HIT SOMETHING. I DIDN'T WANT TO BACK OVER IT SO I PULLED FORWARD, PUT THE VEHICLE IN PARK, OPENED THE DOOR AND STARTED TO GET OUT. I GOT ONE FOOT ON THE GROUND AND THE VEHICLE TOOK OFF IN REVERSE. I WAS THROWN BACK INTO THE SEAT. THE DOOR BEING PARTIALLY OPEN HIT A BOX WHICH FLUNG THE DOOR COMPLETELY OPEN. THE DOOR CLIPPED THE GARAGE DOOR JAM AND PUSHED THE DOOR INTO THE FRONT FENDER DAMAGING IT AND THE DOOR. I'M NOT SURE IF THE VEHICLE ACCELERATED BUT MY WIFE WHO WAS STANDING OUTSIDE SAID SHE WONDERED WHY I WAS BACKING OUT SO FAST…”
NHTSA complaint #11000211, 2017 · crash

“The contact owns a 2017 Dodge Durango. The contact stated that while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle jerked and hesitated to respond, and the engine made an abnormal revving sound. No warning lights were illuminated. The contact stated that upon taking the vehicle to an independent mechanic for brake servicing, the contact was informed of NHTSA Campaign Number: 17V541000 (Power Train); however, the VIN was not included on the recall. The vehicle was not diagnosed or repaired. The contact stated that the failure had persisted. The manufacturer w…”
NHTSA complaint #11692429, 2025

“Just bought the vehicle two months ago and have had to replace multiple things on the vehicle. The first issue was the diming lights and passenger window rolling down while driving along with remote start not working got that fixed now the car wants to turn on when it feels like it. It could be working for two weeks straight then you go to turn the car on after just turning it off five minutes prior and it does not wanna work you mess with the wires, try to jumpstart the wires and unhook the passenger seat heat and adjuster then it starts..”
NHTSA complaint #11584664, 2024

Unknown Or Other 20 2 crash 3 injury

“YES, I HELPED I THINK SOLVE THE REASON FOR A CRASH I SAW TODAY IN REGO PARK, NYC THERE AT 99 ST AND 63 DRIVE THERE WITH AN UNDERCOVER NYPD VAN AND A WHITE CAR BEING SMASHED THERE BY AN NYPD VAN EN ROUTE THERE SPEEDING THROUGH A RED LIGHT. YES, I TOLD IAB THERE OF THE NYPD THAT LIKE I BELIEVE THAT THE HORN ON THE VEHICLE THERE THE DARK UNDERCOVER NYPD VAN THERE SPEEDING THROUGH THE LIGHT THERE ON 99 ST AND 63 DRIVE THERE WAS NOT LOUD ENOUGH WITH THE SIRENS THERE, THE OPERATOR OF THE BLACK NYPD VAN THERE UNDERCOVER JUST USED HIS RED LIGHTS AND LIKE A SMALL SOUND THERE. THEY SHOULD USE LOUDER SOU…”
NHTSA complaint #11139110, 2018 · crash · 1 injury(ies)

“I had just parked my vehicle in my drive and turned it off. I opened my door then sat back in my seat to stretch my back, sitting straight up with my head against the headrest, before getting out. As soon as I leaned my head against the headrest it, for lack of better terms, exploded into the back of my head. It hit me with such force I was not sure what had happened as there was nobody around me that could’ve cause it. Sure enough there was no accident to cause it. I have had a headache and back pain for a week due to it.”
NHTSA complaint #11699572, 2025 · 1 injury(ies)

“The sunroof spontaneously exploded and shattered all over while driving on the highway at approximately 65 miles an hour. Mother and child were in the vehicle. The sunroof was opened on "vent" position. The sunroof cover was also opened (cover inside the vehicle) Mother and child sustained minor physical injuries however, this could have been a major much bigger accident with many other vehicles on the road involved.”
NHTSA complaint #11505531, 2023 · 1 injury(ies)

Fuel/Propulsion System 15

“I am submitting this complaint regarding a serious safety‑related failure involving the Totally Integrated Power Module (TIPM) in my 2017 Dodge Durango. Although my vehicle is not included in the 2011–2013 recall window for Safety Notice R0 / NHTSA 14V‑115, it experienced the same dangerous malfunction described in that recall. The TIPM failed without warning and caused a catastrophic failure of the fuel pump. As a result, the vehicle would crank but would not start, leaving my wife stranded and requiring a tow to an automotive repair facility. The repair shop confirmed that the TIPM malfunct…”
NHTSA complaint #11729495, 2026

“Push start vehicle stalls 3 to 5 times. While driving the dash board flickers on and off. Navigation system screen blacks out radio turns on when I have it off. Reverse camera also glitches and works sometimes. The inside lights dim up and down. The passengers window goes down on its own.and has caused the rain to damage personal items of ours.”
NHTSA complaint #11716366, 2025

“Vehicle would not fill up with fuel. Took to dealership, dealership quoted $2700 to fix the issue. Issue was stated as fuel had entered the evap canister (somehow) and would need to be replaced and because this needed to be replaced the fuel tank needed to be replaced as well. 10 days later I received a bill for $2700 for a replaced tank and cannister with no real explanation as to why it happened. After reading on NHTSA, this seems to be a more than "random" occurrence with this vehicle and needs to be updated to a manufacture defect/recall. Customers should not be paying for a defect directl…”
NHTSA complaint #11606001, 2024

Steering 11

“Lost power steering after I started vehicle after driving. It happens to remove power steering unavailable code after restarting vehicle several times and power steering returns. I believe it may be something with ABS as the ECU and EPS is all connected. If something is off then it goes into limp mode. ABS was resetted and worked fine and not needing to replace the entire electric power steering. All started when I had 88K miles. One time the steering wheel locked on me while I was driving over a bridge with snow and ice on ground.”
NHTSA complaint #11599340, 2023

“I took my 2017 Durango RT AWD in for my steering rack locking up on me while driving and after being parked out in the cold for about 10 min. The two technicians working on it did there multi point inspection and stated that my CV boot had a slight tear and needed replacement as the gears had sediment but were not able to recreate my issue as no codes came out minus a message stating Steering Rack was hot and was limited. A few hrs later they called and said it was done and when I picked it up after paying over $1000 I was not able to leave parking lot because the steering was locked. The b…”
NHTSA complaint #11527312, 2022

“The electrical power steering failed making it nearly impossible to steer.”
NHTSA complaint #11493301, 2022

Seats 10 3 injury

“I had just parked my vehicle in my drive and turned it off. I opened my door then sat back in my seat to stretch my back, sitting straight up with my head against the headrest, before getting out. As soon as I leaned my head against the headrest it, for lack of better terms, exploded into the back of my head. It hit me with such force I was not sure what had happened as there was nobody around me that could’ve cause it. Sure enough there was no accident to cause it. I have had a headache and back pain for a week due to it.”
NHTSA complaint #11699572, 2025 · 1 injury(ies)

“On [XXX] 2024 my wife, son, and I were sitting at a stop light on [XXX] at approximately 16:40 hours when we heard a loud pop in the vehicle and my wife's head was pushed forward by the passenger side seat head rest, causing pain to my wife's head and neck, and shoulder muscles. Upon inspection of the head rest, it had become separated in the middle (pictures attached). Vehicle is equipped with the active head restraint system. My wife has not received medical attention yet but is quite sore this morning. We will contact our dealer to replace the head rest (and the driver's side head rest) a…”
NHTSA complaint #11590800, 2024 · 1 injury(ies)

“I was driving with my 16yr old and the headrest popped open and hit her in the back of the head”
NHTSA complaint #11541122, 2023 · 1 injury(ies)

Structure 10 3 crash 3 injury

“Vehicle was traveling around 60 moh.. Jumped curve and hit a tree. Air bags failed to deploy. Driver sustained multiple injuries including fractured pelvis, torn aeorta, hemothorax under ribcage, and several cuts, scrapes, and bruises requiring stitches.”
NHTSA complaint #11433155, 2021 · crash · 1 injury(ies)

“The sunroof spontaneously exploded and shattered all over while driving on the highway at approximately 65 miles an hour. Mother and child were in the vehicle. The sunroof was opened on "vent" position. The sunroof cover was also opened (cover inside the vehicle) Mother and child sustained minor physical injuries however, this could have been a major much bigger accident with many other vehicles on the road involved.”
NHTSA complaint #11505531, 2023 · 1 injury(ies)

“The suspension rod that lifts and holds the liftgate open snapped at the bolt and broke. The liftgate can only be opened and close manually now. It has fallen on my arm and caused bruises multiple times. I fear it can fall on my head or my children's. I haven't taken it to get repaired as I'm sure it will be costly and money is very tight. I only had this vehicle for 4 years when this happened and it has low mileage. I have read about other Durangos having this same issue.”
NHTSA complaint #11464110, 2021 · 1 injury(ies)

Vehicle Speed Control 10 2 crash 1 injury

“TL* THE CONTACT OWNS A 2017 DODGE DURANGO. WHILE THE VEHICLE WAS IDLING AT A TRAFFIC LIGHT WITH THE AUTOMATIC MODE OR STOP/START FEATURE ACTIVATED, IT LUNGED FORWARD WHEN THE CONTACT'S FOOT RELEASED THE BRAKE PEDAL. THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES CONSISTENT WITH A CERVICAL STRAIN AND BRUISED RIBS, WHICH REQUIRED MEDICAL ATTENTION. THE OCCUPANT IN THE OTHER VEHICLE SUFFERED NO INJURIES. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AWAY FROM THE SCENE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTUR…”
NHTSA complaint #10970551, 2017 · crash · 1 injury(ies)

“I bought my car with 50,000 miles. I didn’t even have 55,000 and my car started have electrical issues with the speedometer, my dashboard started glitching with all the lights including an A with exclamation mark. I took it to the Dodge dealership in Huntsville and said they couldn’t do anything about it since the recall seemed to be repair but they couldn’t clear the code. My truck has had the same issue with the recall. My car was never repaired from the recall. My vehicle is dangerous to drive on the freeway as I will get this code a! And the speed will automatically drop. I really need hel…”
NHTSA complaint #11700967, 2020 · crash

“Runaway vehicle, police was called after car stopped and I was able to safely park it on the side of the freeway.also a police officer on motorcycle came the the scene to make sure I was able to get a towing scheduled. Dealership currently confirmed gas pedal accelerator needing to be replaced.”
NHTSA complaint #11736460, 2026

Service Brakes 8

“Runaway vehicle, police was called after car stopped and I was able to safely park it on the side of the freeway.also a police officer on motorcycle came the the scene to make sure I was able to get a towing scheduled. Dealership currently confirmed gas pedal accelerator needing to be replaced.”
NHTSA complaint #11736460, 2026

“The vehicle involved is a 2017 Dodge Durango. The primary systems malfunctioning include the engine cooling system, braking system, and electrical system. The engine repeatedly overheats while driving and has produced smoke from under the hood, creating a risk of breakdown or fire. The braking system is unreliable, with the brake pedal going down too far and not providing proper stopping power, increasing the risk of a crash. The electrical system malfunctions unpredictably, including windshield wipers and interior controls turning on and off without input. These issues have occurred multip…”
NHTSA complaint #11734696, 2026

“When backing with trailer or and hitch usage the car will not allow the driver to turn off the parking assist “off” button its been a ongoing issue with many dodge vehicles and the dealer ships will say a update is needed and charge for it. How ever we dont know when its needed and get stuck in a parking lot tryna back up or in the middle of a street trying to back up a trailer. When you turn it off the button will turn it self back on and brake as if it is an emergency so your stuck with a trailer on the vehicle and cant park.”
NHTSA complaint #11664476, 2025

Air Bags 7 2 crash 1 injury

“Vehicle was traveling around 60 moh.. Jumped curve and hit a tree. Air bags failed to deploy. Driver sustained multiple injuries including fractured pelvis, torn aeorta, hemothorax under ribcage, and several cuts, scrapes, and bruises requiring stitches.”
NHTSA complaint #11433155, 2021 · crash · 1 injury(ies)

“No lights on the dashboard were on but the radio/ climate control center screen was flashing. Shut screen off. Was involved in motor vehicle accident with front end collision. Police report and insurance notified. Air bags did not deploy. Approximate speed on impacted was 30mph. Two days prior the auto stop and start system was flashing on dashboard.”
NHTSA complaint #11476953, 2022 · crash

“Vehicle was sitting, not driven and parked for a couple days, got into the car and the saw the front passenger headrest airbag had deployed. Vehicle has not been in an accident or been damaged.”
NHTSA complaint #11541762, 2023

Forward Collision Avoidance 4

“When backing with trailer or and hitch usage the car will not allow the driver to turn off the parking assist “off” button its been a ongoing issue with many dodge vehicles and the dealer ships will say a update is needed and charge for it. How ever we dont know when its needed and get stuck in a parking lot tryna back up or in the middle of a street trying to back up a trailer. When you turn it off the button will turn it self back on and brake as if it is an emergency so your stuck with a trailer on the vehicle and cant park.”
NHTSA complaint #11664476, 2025

“The electrical power steering failed making it nearly impossible to steer.”
NHTSA complaint #11493301, 2022

“The vehicle has a rear parking assist function. Via a Uconnect (touchscreen) system, the function can be enabled or disabled. The Uconnect system allows the operator to select whether the function will provide an audible warning or brake automatically if an object behind the vehicle is detected by any of 4 sensors installed in the rear bumper. The function can also be enabled or disabled via a physical button below the Uconnect system. I purchased the vehicle new and have owned the vehicle for 3 years. I have towed boats many times. Until recently, I was able to successfully use the touchscre…”
NHTSA complaint #11428632, 2021

Suspension 4

“I have taken it twice to the dealership. There is an issue with the rpm and i receive several light on my dash. The most dangerous is when I try to speed the RPM goes so high and it stops driving. They told me it had something to do with the recall but the recall has expired so now i have to fix it.”
NHTSA complaint #11474539, 2021

“I HAVE A 2017 DURANGO, THE REAR SHOCK ARE BAD ON IT, THE VEHICLE ONLY HAS 26500 ON IT. DODGE CURRENTLY HAS 200+ OF THESE SHOCKS ON BACK ORDER. WITH THE SHOCKS BEING BAD IF I GO OVER A SMALL BUMP IT CAUSES THE BACK END OF THE VEHICLE TO GET LOOSE AND YOU ALMOST LOSE CONTROL OF THE VEHICLE. I'VE LOOKED AT SEVERAL DODGE DURANGO FORUMS AND THIS SEEM LIKE A COMMON ISSUE WITH THEM. I'VE CONTACTS DODGE ALL THEY TELL ME IS THEY ARE WORKING ON MAKING REPLACEMENT PARTS. I'M NOT DRIVING IT CURRENTLY BECAUSE I AM CONCERNED ABOUT LOOSING CONTROL OF THE VEHICLE BECAUSE OF THIS ISSUE. I HAVE BEEN WAITING A…”
NHTSA complaint #11205242, 2019

“THERE ARE CURRENTLY 2 RECALLS FOR MY VEHICLE THAT I WAS ONLY MADE AWARE OF DUE TO ME CALLING THE DEALSHIP FOR REPORTING A NOISE COMING FROM THE REAR UNDER CARRIAGE OF MY VEHICLE. I AM A CDL CLASS A HOLDER AND AFTER CALLING THE DEALERSHIP ON JUNE 2ND, THEY TOLD ME THEY CAN'T LOOK AT MY VEHICLE UNTIL JUNE 27TH. HAVING SAID THAT AND ME BEING A CDL CLASS A HOLDER, YOU CANNOT DRIVE A VEHICLE THAT IS A POSSIBLE HAZARD ON THE ROADWAY SO WHY IS THE DEALERSHIP TELLING ME I CAN DRIVE THE VEHICLE UNTIL THEN KNOWING THAT IT POSES AND IMMEDIATE THREAT TO ME, MY FAMILY, AND OTHER CITIZENS ON THE ROADWAY?”
NHTSA complaint #11099283, 2018

Electronic Stability Control (Esc) 3

“THE LIGHTS IN THE CAR ARE GOING OFF AND ON BY THEMSELVES, THE PASSENGER WINDOW GOES DOWN WITHOUT THE WINDOW BEING TOUCHED. AND THE CAR WILL TURN OFF WHEN IDLING IN THE PARK POSITION AND THE AUTOMATIC SHUT OFF IS NOT ON OR OFF.”
NHTSA complaint #11327641, 2020

“I HAD PUT THE 2017 DURANGO AND THE SHOP ABOUT 5 TIMES FOR THE SAME THING AND THEY SAID THE WARRANTY WAS OUT AND IT COULDN'T BE FIXED AND I DIDN'T UNDERSTAND THAT FOR THE SAME THING OVER AGAIN THEY KEEP MESSING UP”
NHTSA complaint #11217788, 2019

“THE FIRST TWO INCIDENTS OCCURRED WHILE THE VEHICLE WAS PARKED AND IDLE. THE VEHICLE WOULD NOT TURN ON AND ALL SYSTEM INDICATIONS WERE BEING ALERTED ON THE DASHBOARD SCREEN (POWER STEERING OFF, PARK ASSIST OFF, CHECK ENGINE LIGHT, ETC.). THE THIRD INCIDENT OCCURRED WHILE DRIVING THE VEHICLE DOWN A MAIN THOROUGHFARE. THE VEHICLE STARTED "BEEPING" WITH A RED LED FLASHING IN THE DASH. THE DASHBOARD SCREEN WAS ALERTING ME TO PUT THE VEHICLE IN PARK. ONCE IN PARK, THE VEHICLE SHUT OFF AND I WAS UNABLE TO RESTART IT. I HAVE VIDEO SHOWING THE INDICATIONS IF SOMEONE NEEDS TO REACH OUT TO ME. IT IS AT A…”
NHTSA complaint #11022852, 2017

Visibility/Wiper 2

“With the electrical system, the vehicle's rear lighting allows for water intrusion and causing the lighting to short out. An example can be found at the following URL: https://www.dodgedurango.net/threads/this-effing-tail-light.78983/ . This issue costs between $1100-$2000 to fix and requires a whole new rear tail panel. For the visibility/wipers, when the driver attempts to clean the windshield using windshield wiper fluid the windshield wiper fluid line disconnects itself causing the driver to have to come to a stop and re-connect the line.”
NHTSA complaint #11526410, 2023

“WILD SHIELD WIPERS ARE NOT EFFECTIVE DURING HEAVY RAIN. STEERING WHEEL MAKES NOISE WHILE TURNING. BREAKS ARE NOT GOOD QUALITY.”
NHTSA complaint #11091980, 2018

Wheels 2

“DRIVING CAR ON FREEWAY WHEN THE COMPUTER LOCKED UP SYSTEM OF AWD AND SENSORS. THE BACK TIRES WOULD NOT TURN AND CAR STARTED TO JERK AND SLOWED DOWN. THE DASH BOARD LIGHTED UP AND ALL SENSORS SAID OFF OFF OFF . THE MILEAGE SPEEDOMETER CHANGED TO KILOMETERS AND THE MAPPING SCREEN HAD THE CAR GOING IN A CIRCLE. THE STEERING WHEEL WAS STIFF AND CARS WHERE PASSING ME BY. THE CAR MADE A CLUNKING SOUND WHEN IT FIRST HAPPENED. I GOT SCARED TRYING TO FIGURE OUT WHAT TO DO. I SLOWLY GOT OUT OF TRAFFIC AND OFF THE FREEWAY TO PARK THE CAR. HAD THE TOW PERSON COME AND WE HARD TIME GETTING IT TO STAY IN…”
NHTSA complaint #11388460, 2021

“TIRE WEARS PREMATURELY CAUSE VIBRATIONS IN STEERING WHICH CAN CAUSE LOSE OF STEERING CONTROL. BOZAK OF MERRILLVILLE IN TECHNICIAN DESCRIBES THE ISSUE AS DODGE USING LOWER QUALITY TIRES ON A PERFORMANCE SUV. THESE VEHICLES ARE MOST COMMONLY USED FOR HAULING AROUND FAMILIES. I FIND IT DISAPPOINTING THAT THIS WOULD BE THE CASE WHEN A VEHICLE OF THIS PERFORMANCE AND PRICE TAGS HAS BEEN SUBJECTED TO LOWER QUALITY PARTS ESPECIALLY ON AN IMPORTANT ITEM LIKE TIRES.”
NHTSA complaint #11301564, 2020

Back Over Prevention 1

“The contact owns a 2017 Dodge Durango. The contact stated that while driving the vehicle, the rear brake lights failed to illuminate. The vehicle was taken to the local dealer who diagnosed that the rear brake light bulbs had failed due to water and condensation inside the rear taillight assembly housings. The light bulbs were replaced, and the failure was temporarily fixed; however, the failure reoccurred. The contact stated that the rear taillight assembly housings had been replaced on two previous occasions for the same failure. Additionally, the rear back-up camera malfunctioned and no ima…”
NHTSA complaint #11508293, 2017

Engine And Engine Cooling 1

“The contact owns a 2017 Dodge Durango. The contact stated the engine overheated and fluids of different colors and consistencys leaked from the vehicle. The contact stated that the leaks were coming from the coolant reservoir due to engine overheating. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with a P0476 small evaporator leak and the hard line going to purge solenoid was cracked. The contact stated that the dealer replaced the oil filter housing system four times. The vehicle was taken to another dealer who performed a diagnost…”
NHTSA complaint #11576603, 2022

Lane Departure 1

“WHILE DRIVING, THE LIGHTS ON THE DASH CONTROL PANEL (SPEED, RPM'S, BLINKERS, ETC) TURN OFF AND ON RANDOMLY MULTIPLE TIMES. WHILE DRIVING, THE LANE SENSE WILL TURN OFF AND ON RANDOMLY MULTIPLE TIMES. WHILE DRIVING, THE ACC/FXCW WILL TURN OFF AND ON RANDOMLY MULTIPLE TIMES. WHILE DRIVING, THE PASSENGER WINDOW WILL ROLL DOWN MULTIPLE TIMES. WHILE DRIVING, THE AM/FM/XM RADIO CUTS IN & OUT. THESE THINGS HAPPEN ON CITY STREETS AND THE HIGHWAY WHILE THE VEHICLE IS IN-MOTION. ISSUES TYPICALLY TAKE PLACE WHEN THE TEMPERATURE IS BELOW 30-DEGREES FAHRENHEIT. ISSUES WERE OBSERVED JANUARY 2019…”
NHTSA complaint #11375630, 2019

Seat Belts 1

“BOTH SECOND ROW SEAT BELTS FAILED. THE DEALER COMMENT IS THAT BOTH RETRACTORS BROKEN. THE SEAT BELTS FAILED WITHIN 3 YEARS, BUT OUTSIDE THE MILEAGE RESTRICTION FOR WARRANTY REPAIR. THE VEHICLE IS PREDOMINANTLY FOR BUSINESS TRAVEL, WITH LIMITED SECOND ROW PASSENGERS, AND AVERAGING 25K MILES PER YEAR. A DODGE CASE WAS OPENED ON MY BEHALF, BUT I WAS INFORMED THAT THE VEHICLE IS OUT OF WARRANTY AND NO ACTION WILL BE TAKEN. THE PARTS ARE ROUGHLY $250, BUT LABOR TO INSTALL THEM IS SUBSTANTIALLY MORE, AS THE INTERIOR HAS TO BE DISASSEMBLED. IT IS UNREASONABLE FOR SEAT BELTS TO FAIL WITH 75,000…”
NHTSA complaint #11415912, 2021