2017 Chevrolet Traverse Problems & Owner Complaints

Air Bags 262 5 crash 1 fire 8 injury 1 death

“MY WIFE WAS DRIVING THE CAR AND GOT HIT T-BONES ON THE DRIVER SIDE AND THE AIRBAGS DIDN'T DEPLOY. THE VEHICLE WAS IN MOTION ON THE HIGHWAY AND ANOTHER CAR CAME FROM THE OPPOSITE DIRECTION OF THE HIGHWAY AND HIT HER T-BONE AND THE AIRBAGS DIDN'T DEPLOY. MY WIFE HIT HER HEAD, CHEST AND NECK ON THE STEERING WHEEL AND SHE'S HAVING CONCUSSION.”
NHTSA complaint #11252153, 2019 · crash · 1 death(s)

“IN EARLY FEBRUARY 2018 I WAS IN A HEAD ON COLLISION WHERE I WAS TRAVELING OVER 30 MILES AN HOUR AND THE VEHICLE THAT HIT ME HEAD ON WAS TRAVELING IN THE OVER 50 MILES AN HOUR. THE AIRBAGS DID NOT DEPLOY. MY VEHICLE WAS TOTALED.”
NHTSA complaint #11091152, 2018 · crash · 3 injury(ies)

“TL* THE CONTACT OWNED A 2017 CHEVROLET TRAVERSE. THE CONTACT STATED UPON ACCELERATING FROM A COMPLETE STOP, ANOTHER VEHICLE T-BONED THE DRIVER SIDE OF HIS VEHICLE. THE CONTACT STATED THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED HE AND HIS PASSENGER WERE TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE CONTACT SUSTAINED A CONCUSSION, BROKEN RIBS AND BRUISING AS WELL HIS PASSENGER SUSTAINED BACK INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO LOCAL DEALER FOR DIAGNOSES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILU…”
NHTSA complaint #11312132, 2020 · crash · 2 injury(ies)

Engine 25 1 fire

“TL* THE CONTACT OWNED A 2017 CHEVROLET TRAVERSE. WHILE DRIVING 25 MPH IN THE SNOW, THE CONTACT NOTICED SMOKE COMING FROM THE VENTS INSIDE THE VEHICLE. THE CONTACT PULLED THE VEHICLE ONTO THE ROAD SHOULDER, OPENED THE DRIVER'S DOOR, AND FOUND SMOKE RISING FROM UNDER THE DASHBOARD. THE CONTACT MOVED AWAY FROM THE VEHICLE AND, MOMENTS LATER, IT CAUGHT FIRE. THE FIRE DEPARTMENT WAS PRESENT AND EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED AND TOWED. ON FEBRUARY 19, 2019, THE VEHICLE WAS TAKEN TO RHINELANDER GM AUTO CENTER (1935 NORTH STEVEN STREET, RHINELANDER, WI 54501, (715) 365-8100) FOR INS…”
NHTSA complaint #11183135, 2019 · fire

“THERE is a recall for the year, make and model for driver side airbag, also to do with transmission slipping and both of those I'm currently having issues with on my vehicle but with my vin its not coming up for any of the recalls but I want to request a Investigation on if my vehicle or any other of the same year be added to the recall.”
NHTSA complaint #11745215, 2026

“Sometimes my backup camera will not show a screen. I have considerable amount of trouble trying to connect my phone to the car. Hands down can I use the GPS on the car. Lights do not come on my dashboard. The RPM bounces up and down from starting it all the way to the while you're driving. The car does not want to stay started it does not like to go it does not hands down not like sitting still. I've either replaced or cleaned four different parts for this problem. 2017 Chevy traverse is a horrible vehicle, that doesn't like to be used. Honestly just take it back and junk it”
NHTSA complaint #11739570, 2026

Electrical System 22 2 crash 1 fire 2 injury

“The driver door main window control panel and steering wheel, where the airbags seem to deploy from, have both had to be repaired/recalled parts installed on multiple occasions however the main window control panel still does not work and it started shorting out my battery ultimately locking my keys in the ignition, leaving OnStar as well as my key fob panic alarm unable to be used. After getting the steering wheel recalled airbag part installed at Penske Chevy, I received yet another recall notice saying that despite that install they still feared for my safety driving it, and that they would…”
NHTSA complaint #11744489, 2025 · crash · fire · 1 injury(ies)

“THE FIRST TIME I HAD AN ISSUE WITH THIS VEHICLE. I WAS STOPPED TO PUMP GAS, TRIED TO START VEHICLE AND IT WOULD JUST MAKE A SHAKING AND START BUT NOT TURN OVER, CHECK ENGINE LIGHT CAME ON, CAR HAD TO BE TOWED TO DEALER AND THEY SAID AN ISSUE WITH DEFECTIVE PART, FIXED IT AND IT HAPPENED AGAIN AS SO AS THEY TURNED IT ON SAID IT WAS THE ECM. THE SECOND TIME I HAD AN ISSUE WAS MUCH MORE SEVERE. I WAS IN AN ACCIDENT AND HIT ON THE REAR DRIVER SIDE, MINOR DAMAGE, HOWEVER THE CAR WAS JOLTED FORWARD AND COMPLETELY DISABLED ITSELF, SHUTTING OFF COMPLETELY, AND NEVER ACTIVATED THE ON CALL, OR SOS. JUST…”
NHTSA complaint #11076699, 2018 · crash · 1 injury(ies)

“Sometimes my backup camera will not show a screen. I have considerable amount of trouble trying to connect my phone to the car. Hands down can I use the GPS on the car. Lights do not come on my dashboard. The RPM bounces up and down from starting it all the way to the while you're driving. The car does not want to stay started it does not like to go it does not hands down not like sitting still. I've either replaced or cleaned four different parts for this problem. 2017 Chevy traverse is a horrible vehicle, that doesn't like to be used. Honestly just take it back and junk it”
NHTSA complaint #11739570, 2026

Power Train 18 1 crash

“TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. AFTER THE CONTACT SHIFTED INTO PARK AND EXITED THE VEHICLE, THE VEHICLE INDEPENDENTLY SHIFTED OUT OF PARK AND ROLLED AWAY APPROXIMATELY ONE MINUTE LATER. AS A RESULT, THE VEHICLE WAS INVOLVED IN A REAR END COLLISION. THE VEHICLE WAS TOWED TO A DEALER. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 999. THE VIN WAS NOT PROVIDED.”
NHTSA complaint #10984516, 2017 · crash

“Transmission body throttle and TCM had to be replaced a year after purchase because of failing shifts, reverse failed to work completely.”
NHTSA complaint #11754022, 2026

“THERE is a recall for the year, make and model for driver side airbag, also to do with transmission slipping and both of those I'm currently having issues with on my vehicle but with my vin its not coming up for any of the recalls but I want to request a Investigation on if my vehicle or any other of the same year be added to the recall.”
NHTSA complaint #11745215, 2026

Unknown Or Other 18 3 crash 2 injury

“The battery tray located behind the passenger seat in the floor was compromised by a piece of steel debris on the highway. The battery split in half and battery acid came through the access door in the floor which was also inadequately secured. The door flew into the compartment along with battery acid from the split battery. and came disconnected exposing the passenger compartment. The vehicle is still available for inspection. My wife was struck by battery acid, luckily she had on a winter jacket protecting her arm, the sleeve was completely coated. She did receive minor 1st degree burns…”
NHTSA complaint #11641071, 2025 · crash · 1 injury(ies)

“THE FIRST TIME I HAD AN ISSUE WITH THIS VEHICLE. I WAS STOPPED TO PUMP GAS, TRIED TO START VEHICLE AND IT WOULD JUST MAKE A SHAKING AND START BUT NOT TURN OVER, CHECK ENGINE LIGHT CAME ON, CAR HAD TO BE TOWED TO DEALER AND THEY SAID AN ISSUE WITH DEFECTIVE PART, FIXED IT AND IT HAPPENED AGAIN AS SO AS THEY TURNED IT ON SAID IT WAS THE ECM. THE SECOND TIME I HAD AN ISSUE WAS MUCH MORE SEVERE. I WAS IN AN ACCIDENT AND HIT ON THE REAR DRIVER SIDE, MINOR DAMAGE, HOWEVER THE CAR WAS JOLTED FORWARD AND COMPLETELY DISABLED ITSELF, SHUTTING OFF COMPLETELY, AND NEVER ACTIVATED THE ON CALL, OR SOS. JUST…”
NHTSA complaint #11076699, 2018 · crash · 1 injury(ies)

“I purchased this vehicle in June, 2021 and had noticed that it sometimes lurched forward a few feet when I applied the brakes. I made an appointment to have the vehicle’s brakes checked. While merging onto 12th Street in Rochester, MN at less than 15 mph, I had to apply brakes suddenly to avoid stopped car in front of me. The brakes worked but the car also accelerated and smashed into the stopped car in front of us, leaving a dent in that car’s rear fender, smashing our headlight shield, and making it difficult for our driver side door to open because the fender and door had to space between…”
NHTSA complaint #11472843, 2022 · crash

Service Brakes 12 5 crash 1 fire 1 injury

“The driver door main window control panel and steering wheel, where the airbags seem to deploy from, have both had to be repaired/recalled parts installed on multiple occasions however the main window control panel still does not work and it started shorting out my battery ultimately locking my keys in the ignition, leaving OnStar as well as my key fob panic alarm unable to be used. After getting the steering wheel recalled airbag part installed at Penske Chevy, I received yet another recall notice saying that despite that install they still feared for my safety driving it, and that they would…”
NHTSA complaint #11744489, 2025 · crash · fire · 1 injury(ies)

“2017 CHEVROLET TRAVERSE. CONSUMER WRITES IN REGARD TO BRAKE FAILURE AND UNINTENDED ACCELERATION. THE CONSUMER STATED WHEN THE VEHICLE ACCELERATED IT CRASHED INTO AN APARTMENT BUILDING. THE AIRBAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT FUNCTION PROPERLY. THE DRIVER WAS NOT HURT BUT, A RESIDENT WAS INJURED.”
NHTSA complaint #11476861, 2022 · crash

“I purchased this vehicle in June, 2021 and had noticed that it sometimes lurched forward a few feet when I applied the brakes. I made an appointment to have the vehicle’s brakes checked. While merging onto 12th Street in Rochester, MN at less than 15 mph, I had to apply brakes suddenly to avoid stopped car in front of me. The brakes worked but the car also accelerated and smashed into the stopped car in front of us, leaving a dent in that car’s rear fender, smashing our headlight shield, and making it difficult for our driver side door to open because the fender and door had to space between…”
NHTSA complaint #11472843, 2022 · crash

Seat Belts 11

“I went to pull seat belt across me and the whole belt including the box that is attached by a wire cable came with it. It's no longer attached to the floor. I didn't have any signs that it was lose or anything it just broke when I got into my seat getting ready to leave my home.”
NHTSA complaint #11711915, 2026

“The center row passenger side Seat belt buckle plug cover fell off. No accident took place. We tried to plug in the buckle and the cover fell off which made the plug ineffective. Could have been harmful had it disassembled during an accident”
NHTSA complaint #11513481, 2023

“THE DRIVERS SIDE SEATBELT IS NO LONGER WORKING AT ALL. THE LATCH DOES NOT LOCK INTO THE PIECE AT THE BOTTOM OF THE DRIVER SIDE SEAT. THE RED PIECE YOU PUSH TO UNLOCK THE SEATBELT DOESN'T MOVE.”
NHTSA complaint #11413494, 2021

Steering 11

“The contact owns a 2017 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable. The contact stated that while attempting to make a turn, the contact heard a loud clanking sound coming from the steering wheel. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the power steering module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 72,…”
NHTSA complaint #11666700, 2025

“Steering wheel randomly gets tight and difficult to turn. Eventually gets to a point where it won't turn. This doesn't occur all the time but randomly. No warning lights go on. Took to mechanic. Didn't happen to them when tested. But they flushed steering fluid and refilled. Taking the car back home. Again steering wheel got tight and difficult to turn. Got to a point where you couldn't turn again.”
NHTSA complaint #11523586, 2023

“The steering pump is faulty and the car only has 56,00o miles on it. I have read other people’s same issue on the internet. It is extremely dangerous because you cannot control the steering on the car and you could possibly injure yourself or someone else. 04/08/2023”
NHTSA complaint #11516698, 2023

Vehicle Speed Control 10 3 crash 2 injury

“UPON SLOWLY PULLING INTO A PARKING SPOT MY FOOT WAS ON THE BRAKE BRINGING THE VEHICLE TO A STOP WHEN THE RPMs SUDDENLY WENT UP AND THE VEHICLE LUNGED FORWARD STRIKING THE STONE WALL IN FRONT OF ME. THE IMPACT CAUSED BOTH MY KNEES TO MAKE CONTACT WITH THE STEERING COLUMN. THERE WERE NO WARNING LIGHTS. THE AIRBAG DID NOT DEPLOY AND THE ONSTAR DID NOT ACTIVATE ALTHOUGH THE IMPACT WAS SUBSTANTIAL. I EXPLAINED THIS BOTH TO THE DEALER AND THE INSURANCE COMPANY. I WAS TOLD A GM ENGINEER WOULD NEED TO INVESTIGATE THIS ISSUE. I HAVE FOUND NUMEROUS ACCOUNTS OF THIS ONLINE.”
NHTSA complaint #11453777, 2022 · crash · 1 injury(ies)

“TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. WHILE ATTEMPTING TO MAKE A RIGHT TURN INTO A PARKING SPACE, THE CONTACT WAS UNCERTAIN IF THE VEHICLE INDEPENDENTLY ACCELERATED OR IF SHE DEPRESSED THE ACCELERATOR PEDAL. AS A RESULT, THE VEHICLE CRASHED INTO A BUILDING. THE FRONT DRIVER'S SIDE OF THE VEHICLE WAS DAMAGED. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT INJURED; HOWEVER, UNKNOWN INJURIES WERE SUSTAINED TO AN INDIVIDUAL WHO WAS TRAPPED INSIDE THE BUILDING DUE TO THE CRASH. THE INDIVIDUAL REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP.…”
NHTSA complaint #11076924, 2018 · crash · 1 injury(ies)

“WHILE DRIVING THE CAR INTO MY GARAGE IT JUST STARTED TO SPEED UP, I APPLIED THE BRAKES. BUT IT DID NOT STOP AND HIT THE WALL.”
NHTSA complaint #11063282, 2018 · crash

Fuel/Propulsion System 9 1 crash

“I purchased this vehicle in June, 2021 and had noticed that it sometimes lurched forward a few feet when I applied the brakes. I made an appointment to have the vehicle’s brakes checked. While merging onto 12th Street in Rochester, MN at less than 15 mph, I had to apply brakes suddenly to avoid stopped car in front of me. The brakes worked but the car also accelerated and smashed into the stopped car in front of us, leaving a dent in that car’s rear fender, smashing our headlight shield, and making it difficult for our driver side door to open because the fender and door had to space between…”
NHTSA complaint #11472843, 2022 · crash

“I believe my vehicle should be part of the recent GM recall for defective fuel pumps. I have been experiencing issues with my vehicle surging during acceleration, and stalling during idle. This has happened at stop lights and is a safety concern.”
NHTSA complaint #11655742, 2025

“Vehicle has had multiple recalls one recall to do with fuel pump was supposed to be fixed but came back and new recall still no remedy and it can cause death. The vehicle is very unsafe”
NHTSA complaint #11582952, 2024

Tires 5

“Tire size P255/55R20. I purchased 4 new tires February 2023 from Jim Dobson Ford in Winamac, In. I've taken my car back there at least 4 if not 5 times because of vibration. I finally took my car to a different facility and they showed me where 2 of my tires that was in the rear are separating and need replaced. I feel these tires was defective from the start, my car was like riding on air before I purchased these tires. They was supposed to be a 65,000 mile tire, they have 40,000 miles on them. I tired to utilize the warranty but the manager at Jim Dobson will not file warranty on them becaus…”
NHTSA complaint #11753018, 2026

“Dealership I bought this car from 5 days ago, mckluski chevy in Cincinnati Ohio stated it would be another week before i could buy the car as there was a recall on the tires and they were putting new ones on. They did not put new ones on cleared the recall without fixing it. I paid $100 locally just to have them plugged to hold air and was told they are not safe and need replaced due to tread and dry rot. All valve steps and beads were leaking and had to be replaced as well.”
NHTSA complaint #11610300, 2024

“Goodyear Fortera HL tires for my 2017 Chevrolet Traverse LT / Tire Size: P255/65R18 started showing considerable wear at 25K miles. Cracking side walls. Not griping road even with the smallest amount of moisture on the road. (California) Causing the SUV to slide out of control at 20 miles an hour. At 34k and less then 3 years old the tires had to be replaced.”
NHTSA complaint #11446270, 2021

Electronic Stability Control (Esc) 4

“I LIVE IN COLD CLIMATE WITH SNOW AND ICE CONDITIONS.WHEN IN MOTION, USUALLY WHEN THE ENGINE HAS REACHED RUNNING TEMPERATURE IS WHEN THE ISSUES TEND TO OCCUR. I NOTICE IT HAPPENS MORE OFTEN IF THERE IS ICE BUILD UP ON THE RIMS CAUSING AN IMBALANCE IN THE WHEELS BUT HAPPENS WHEN THE CAR IS FREE OF ANY ICE OR SNOW BUILD UP. THE RESULTS OF THIS IS OUT OF NO WHERE ENGINE POWER IS REDUCED,STABILITY TRAK , PARK ASSIST EXCT. WARNING LIGHTS COME ON. THIS HAS NOW HAPPENED TO ME SEVERAL TIMES NOW IN DIFFERENT CONDITIONS MAKING THIS CHEVY TRAVERSE UNSAFE FOR MY FAMILY OF FIVE,THIS IS MY ONLY VEHICLE AND T…”
NHTSA complaint #11291645, 2019

“TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. WHILE DRIVING 60 MPH, THE VEHICLE DECELERATED TO 25-30 MPH ON ITS OWN. IN ADDITION, THE CHECK ENGINE, STABILITY, AND TRACTION CONTROL INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PRIDE CHEVROLET (715 LYNNWAY, LYNN, MA 01905, (781) 995-4424) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE REWIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DECLINED THE REPAIRS AND REQUESTED A BUY BACK. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 38,543. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PER…”
NHTSA complaint #11172756, 2019

“THIS HAS HAPPENED 3 TIMES WHILE DRIVING DOWN THE INTERSTATE AT 70MPH. WHILE DRIVING ALL OF A SUDDEN MY DASH STARTS FLASHING TRACTION CONTROL OFF & THEN FLASHES SERVICE STABILITYTRAC & MY ENGINE LOSES POWER AND STARTS JERKING KIND OF LIKE YOUR ARE RUNNING OUT OF GAS. THIS LASTS UNTIL YOU STOP AND TURN OFF THE CAR FOR ABOUT 5 MIN THEN RESTART IT. BUT IT KEEPS HAPPENING WHEN I GET BACK ON THE INTERSTATE.”
NHTSA complaint #11065730, 2018

Lane Departure 4

“Passenger side mirror blind spot detection started flickering and then remained on while the vehicle is in park and in motion. Shortly afterwards it stopped working all together and began receiving a service side detection warning light on dashboard. While backing up the camera still working but there is no sensor working that detects close people or vehicles. Extremely dangerous for little kids that almost ran behind vehicle. While driving down the highway, I was almost involved in accidents while attempting to make a lane change and did not see vehicle in next lane as it was in blindspot…”
NHTSA complaint #11526743, 2023

“gm issued a warranty extension/ service bulletin for the rear blind spot modules for water intrusion which can cause the airbag light to illuminate as well as shut off other features of the vehicle on the gmc acadia and other models while excluding the traverse, which is essentially the same vehicle as the traverse. the vehicle listed above is currently experiencing the blind spot module failure, which in turn is causing thee vehicle to stall unexpectedly, blinkers do not function intermittently, remote start does not function intermittently, door locks do not function unless locked from insid…”
NHTSA complaint #11512528, 2023

“For over two months now I have been dealing with GM as well as different dealerships and auto mechanics to try and repair a safety feature on my 2017 Chev Traverse. I have been told by all of them the same issue or needing items replaced yet there are NO parts. They have been on back order for 1+ years with no ETA in sight. This is now causing the computer in the vehicle to malfunction to cause more damage that also cannot yet be repaired. New issue while driving my vehicle - the entire dash cluster goes black (all still tied to the same issue). Speedometer and all gauges drop to 0 (zero) as i…”
NHTSA complaint #11511833, 2023

Visibility/Wiper 4

“The component/system that is malfunctioning is coding P-0826. Dealership says replace Transmission.Based on my experience with the vehicle, the transmission is not the main issue. There are symptoms of an electrical issue that is causing the vehicle to lose power, rough shift, stutter and hard shift. This situation began when traveling back from GA to NC. After having stopped at a rest stop, I proceeded to get back on the highway and the vehicle hesitated to accelerate as I merged on to the highway. There were no warming lights, dashboard signaling or anything that happened prior to this to wa…”
NHTSA complaint #11686176, 2024

“WINDSHIELD DEFROSTER DOES NOT DEFROST 1/2 OF THE DRIVER'S SIDE. ICE/SNOW REMAIN COMPLETELY INTACT. IT HAS TO BE COMPLETELY SCRAPED AND WILL FINALLY START TO CLEAR WHEN I CONTINUE TO USE WASHER FLUID/WIPERS AND INSIDE OF VEHICLE WARMS. THIS ALSO HAPPENS WHEN THE OUTSIDE TEMP DROPS AND ALL WINDOW INTERIORS FOG/FROST. THIS DOES NOT CLEAR UNTIL INTERIOR WARMS COMPLETELY. THIS COULD TAKE 1/2 HR. INTERIOR FROST HAS TO BE SCRAPED THAT LEAVES FOG BEHIND. I'VE HAD TO DRIVE ALL THE WAY TO WORK WITH WINDSHIELD NOT CLEAR. DEALER HAS CHECKED MULTIPLE TIMES. TECH DETECTED THAT THERE IS NO DEFROSTER AIR FLOW…”
NHTSA complaint #11153225, 2018

“TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE SUN ROOF EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE DEALER (AUTONATION CHEVROLET NORTHPOINT, 2175 MANSELL RD, ALPHARETTA, GA 30009, (770) 383-1536) PROVIDED A COST ESTIMATE FOR THE SUN ROOF GLASS REPLACEMENT AND STATED THAT THE FAILURE WAS DUE TO THE ENVIRONMENT. THE MANUFACTURER WAS ALSO NOTIFIED AND RECOMMENDED THAT THE VEHICLE BE TAKEN TO AN INDEPENDENT FACILITY TO HAVE THE PART REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 23,000. THE VIN WAS NOT AVAILABLE. *TT CONSUMER STA…”
NHTSA complaint #11142807, 2018

Structure 3

“What component or system failed or malfunctioned, and is it available for inspection upon request: *Drivers side airbag component malfunctioned *Yes the vehicle is available for inspection How was your safety or the safety of others put at risk? *The drivers side airbag component has been ruptured since 2024 and given that the bag could deploy and kill me the driver along with others in the car is very scary and dangerous Has the problem been reproduced or confirmed by a dealer or independent service center? *I have been trying to have this resolved with Capital Chevrolet in Wake Forest NC s…”
NHTSA complaint #11715989, 2024

“THE METAL TRACKS FOR THE REAR CAPTAIN PASSENGER SEATS HAS RUSTED BADLY AND NO LONGER LOCKS IN!! WHEN I APPLY BRAKES, THE SEATS SLIDE ALL THE WAY UP TO OUR FRONT SEATS. IT ALSO APPEARS THAT SEVERAL OTHER METAL INTERIOR SURFACES HAS RUSTED ALSO. THESE INCLUDE THE DOOR HINGES, INSIDE THE SEATBELTS AND ALL THE METAL FRAME OF THE REAR SEATS. DYER CHEVROLET IN VERO BEACH, FL HAS THE VEHICLE TODAY FOR THE FIRST ATTEMPT AT GIVING US A SAFE VEHICLE. THIS CONDITION WAS FIRST REPORTED TO OUR DEALER ON 8-20-18, AND WE WERE JUST CALLED BACK IN THIS WEEK AND WERE TOLD THAT SOME PARTS CAME IN BUT MY SERVICE…”
NHTSA complaint #11131521, 2018

“TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. AFTER THE VEHICLE WAS PARKED OUTSIDE IN THE RAIN, THE CONTACT NOTICED WATER INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO KOONS CHEVROLET (LOCATED AT 10207 PHILADELPHIA ROAD, WHITE MARSH, MD 21162, TEL: 410-931-8600) TO BE DIAGNOSED. THE DIAGNOSTIC RESULTS WERE UNKNOWN. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 856. UPDATED 09/26/17*LJ CONSUMER STATED HE IS CONCERNED ABOUT THE AIRBAGS, COMPLETE ELECTRICAL COMPONENETS. UPDATED 10/3/18*JB”
NHTSA complaint #11014152, 2017

Suspension 3

“When my vehicle is going between 30-45 mph there is shaking happening. Torque converter feels like its locking up and then releasing.”
NHTSA complaint #11721667, 2026

“I can't stand having to drive a car with that risk to life any longer. I have to drive with my family inside, there are two small children and I'm scared, and Chevy just tells me that they still don't have the part for the airbag. I've been dealing with this for years and I still don't have an answer. My car's price has dropped a lot because of this problem and Chevy isn't taking responsibility for the problem. I need to know what I can do.”
NHTSA complaint #11613244, 2022

“I HAVE HAD MY CAR FOR ONLY TWO YEARS. I DO MAINLY HIGHWAY DRIVING AND A LITTLE RESIDENTIAL STREET DRIVING. MY STEERING RACK AND FRONT SUSPENSION LOWER CONTROL ARM MOUNT BRUSHING FAILED. I HAD TO HAVE THEM BOTH REPLACE AT COST OF $2,495. I ASKED THE CHEVY DEALER IF THIS SOMETHING THAT THEY TYPICALLY SEE AND I WAS TOLD THAT MY ISSUE APPEARED TO BE DEFECT, BUT SINCE MY VEHICLE DOES NOT HAVE AN ACTIVE RECALL AND I AM JUST WENT OVER THE $36K BUMPER TO BUMPER.”
NHTSA complaint #11206007, 2019

Visibility 2

“TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE SUN ROOF EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE DEALER (AUTONATION CHEVROLET NORTHPOINT, 2175 MANSELL RD, ALPHARETTA, GA 30009, (770) 383-1536) PROVIDED A COST ESTIMATE FOR THE SUN ROOF GLASS REPLACEMENT AND STATED THAT THE FAILURE WAS DUE TO THE ENVIRONMENT. THE MANUFACTURER WAS ALSO NOTIFIED AND RECOMMENDED THAT THE VEHICLE BE TAKEN TO AN INDEPENDENT FACILITY TO HAVE THE PART REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 23,000. THE VIN WAS NOT AVAILABLE. *TT CONSUMER STA…”
NHTSA complaint #11142807, 2018

“TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. WHILE THE VEHICLE WAS STATIONARY, THE SUN ROOF EXPLODED FROM THE INSIDE OF THE VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY A LOCAL DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. THE VIN WAS NOT AVAILABLE.”
NHTSA complaint #11092413, 2018

Wheels 2

“I PURCHASED A 2017 CHEVY TRAVERSE IN 2018, WITH IT'S ORIGINAL FACTORY GOODYEAR FORTERA P255/65R18 109S DOT 4RXM ARDR 2916 TIRES. ON 4/29/20 THE LOW TIRE LIGHT CAME ON AND I DISCOVERED A SCREW WAS IN THE TIRE. I WENT TO DISCOUNT TIRE TO HAVE IT FIXED AND THE GUY THERE NOTICED THAT THE FRONT PASSENGER WAS CRACKING AND SPLITTING FROM THE RIM. HE SAID THOSE SPECIFIC GOODYEAR TIRES ARE TO BE GOOD FOR 65,000 MILES. THE CHEVY TRAVERSE ONLY HAS 36,120 MILES ON IT, 9,000 MORE THAN WHEN WE PURCHASED IT. I NOW HAVE TO PURCHASE FOUR NEW TIRES BECAUSE THE CURRENT ONES ARE BEGINNING TO SPIT AND CRACK WHICH…”
NHTSA complaint #11322883, 2020

“CONSISTANLTY LOSING TIRE PRESSURE, SINCE DATE OF PURCHASE. I HAVE TO ADD AIR TO TIRES ON A MONTHLY BASIS...”
NHTSA complaint #11047147, 2017

Exterior Lighting 1

“MOISTURE IS VISIBLE IN BOTH FRONT HEAD LAMPS AFTER RAIN OR DEW FROM OVERNIGHT. BERGEY'S CHEVROLET (COLMAR, PA) SAW PICTURES AND ADVISED THERE IS A SERVICE BULLETIN FROM CHEVROLET THAT THEY ARE AWARE OF THE ISSUE AND TO ONLY REPLACE THEM IF THEY ARE FILLED WITH WATER. OTHERWISE THE LIGHTS SHOULD CLEAR WITHIN 2-6 HOURS. NOT COMET LT SATISFIED WITH H THE ANSWER BUT WILL MONITOR.”
NHTSA complaint #11022114, 2017

Forward Collision Avoidance 1

“For the already known air bag recall for my vehicle, I have called GM and clearly stated how uncomfortable and unsafe I feel driving my vehicle with such a dangerous malfunction that is meant to save my life, not take it. They told me there was no way they could help, but for me to be patient. I live in a bumpy and windy area, and from other reports, I know can set off the airbags. As for the automatic braking system, we were driving on the freeway with no vehicles or objects in front or even beside us when the system kicked in with the red light and alarm sound while braking immediately an…”
NHTSA complaint #11545758, 2023

Seats 1

“THE METAL TRACKS FOR THE REAR CAPTAIN PASSENGER SEATS HAS RUSTED BADLY AND NO LONGER LOCKS IN!! WHEN I APPLY BRAKES, THE SEATS SLIDE ALL THE WAY UP TO OUR FRONT SEATS. IT ALSO APPEARS THAT SEVERAL OTHER METAL INTERIOR SURFACES HAS RUSTED ALSO. THESE INCLUDE THE DOOR HINGES, INSIDE THE SEATBELTS AND ALL THE METAL FRAME OF THE REAR SEATS. DYER CHEVROLET IN VERO BEACH, FL HAS THE VEHICLE TODAY FOR THE FIRST ATTEMPT AT GIVING US A SAFE VEHICLE. THIS CONDITION WAS FIRST REPORTED TO OUR DEALER ON 8-20-18, AND WE WERE JUST CALLED BACK IN THIS WEEK AND WERE TOLD THAT SOME PARTS CAME IN BUT MY SERVICE…”
NHTSA complaint #11131521, 2018