2017 Chevrolet Cruze Problems & Owner Complaints

Engine 73 1 crash 3 fire 2 injury

“I should have filed a complaint here after the catastrophic failure. The next time I may not be so lucky and it could cause loss of life. I was driving at approx. 65 MPH on the frwy when bang! An explosion under my hood that caused my car to jump over a lane, I slammed on the breaks, swerved but couldn't push the brake pedal down anymore. It felt hard and would barely move. i had no way to slowdown or stop! And traffic infront of me was slowing fast. I put all my weight on that pedal even tried pumping it, but it would only move alittle. Luckily the car in front sped up just enough for me to…”
NHTSA complaint #11477451, 2019 · fire · 1 injury(ies)

“CAR HAVING MAJOR MISS FIREING AND VERY BAD JERKING BACK AND FOURTH AT HIGH RI RMP.7000 AND DOES IT ALOT WHICH IA CAUSING ME TO HAVE MORE PAIN AND INJURY TO.MY.BACK. AM DISABLE VETERAN. IM IM ALOT OF PAIN AND CAUSINF MY RECENT BACK SURGERY TO HAVE MORE ISSUES DUE TO A @#$%ED UP CAR POOR DESIGN”
NHTSA complaint #11240520, 2019 · 1 injury(ies)

“TL* THE CONTACT OWNED A 2017 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATE 25 MPH WHEN SHE UNEXPECTEDLY SAW SMOKE COMING FROM HER REAR VIEW MIRROR WITHOUT WARNING. THE CONTACT IMMEDIATELY EXITED THE VEHICLE AND DIALED 911 WHEN SHORTLY AFTER THE FRONT OF THE VEHICLE WHERE THE ENGINE WAS LOCATED AND BURST INTO FLAMES. THE FIRE DEPARTMENT DOUSED THE FLAMES. A REPORT WAS TAKEN HOWEVER NOT AVAILABLE. THE DEALER WAS NOTIFIED AND REFERRED THE CONTACT TO THE MANUFACTURER BUT AND A MESSAGE WAS LEFT. THE FAILURE MILEAGE WAS 28,000. THE VEHICLE WAS TOTALED.”
NHTSA complaint #11327930, 2020 · fire

Power Train 39 1 fire 2 injury

“I should have filed a complaint here after the catastrophic failure. The next time I may not be so lucky and it could cause loss of life. I was driving at approx. 65 MPH on the frwy when bang! An explosion under my hood that caused my car to jump over a lane, I slammed on the breaks, swerved but couldn't push the brake pedal down anymore. It felt hard and would barely move. i had no way to slowdown or stop! And traffic infront of me was slowing fast. I put all my weight on that pedal even tried pumping it, but it would only move alittle. Luckily the car in front sped up just enough for me to…”
NHTSA complaint #11477451, 2019 · fire · 1 injury(ies)

“CAR HAVING MAJOR MISS FIREING AND VERY BAD JERKING BACK AND FOURTH AT HIGH RI RMP.7000 AND DOES IT ALOT WHICH IA CAUSING ME TO HAVE MORE PAIN AND INJURY TO.MY.BACK. AM DISABLE VETERAN. IM IM ALOT OF PAIN AND CAUSINF MY RECENT BACK SURGERY TO HAVE MORE ISSUES DUE TO A @#$%ED UP CAR POOR DESIGN”
NHTSA complaint #11240520, 2019 · 1 injury(ies)

“My 2017 Chevy Cruze had the throttle body replaced by STG Auto Group in Montclair, CA. A few months after the repair, my car began shaking violently and then shut off in the middle of the street while I was driving on 11/17/2025 This created a serious safety hazard for me and other drivers. When I took the vehicle to a local auto zone once the vehicle turned on , they told me the throttle body “needs cleaning,” but a new throttle body should not get dirty within a few months. This suggests improper installation or a defective part. The problem returned even though the part was recently replac…”
NHTSA complaint #11700010, 2025

Electrical System 33 2 fire

“VEHICLE WAS PARKED, ELECTRICAL SHORT. POSSIBLY AFTER LOCKING THE VEHICLE THE FIRE DEPARTMENT SAID. RESULTED IN FIRE DAMAGING THE WHOLE INTERIOR OF VEHICLE. VISOR MELTED, BURNED FROM CENTER CONSOLE, RIGHT THROUGH THE FLOOR TO THE FRAME, DAMAGED THE SEATS. CAR IS A MESS FROM SMOKE DAMAGE. CAR WAS DECLARED A TOTAL LOSS BY THE INSURANCE COMPANY.”
NHTSA complaint #11266741, 2019 · fire

“THE CAR CAUGHT FIRE FROM INSIDE THE CAB. I'M NOT SURE WHY OR WHAT HAPPENED EXACTLY BUT IT BURNT. IT WAS A TOTAL LOSS. LUCKILY IT WAS STATIONARY WHEN IT HAPPENED”
NHTSA complaint #11112224, 2018 · fire

“My head lights stopped working except the day time running lights. The high beams don’t work nor the actual head lights. They just went out.”
NHTSA complaint #11691324, 2025

Unknown Or Other 31 2 crash 1 injury

“I PULLED INTO MY CAR PORT AND NOTICED THAT MY CAR HAD ALREADY SHUT OFF, NOT KNOWING THAT IT WAS STILL IN DRIVE. I LEFT MY FOOT ON THE BRAKE, TOOK OFF MY SEAT BELT AND OPENED MY DOOR TO EXIT. THE CAR STARTED AND LURCHED FORWARD AS I WAS PARTIALLY OUT OF THE VEHICLE. MY WIFE WAS STILL IN THE VEHICLE AND MANAGED TO GET IT INTO PARK BEFORE I WAS RUN OVER AS IT WOULD HAVE ALSO HIT MY MOTORCYCLE THAT WAS PARKED IN FRONT OF IT. I FIND THAT THE CAR HAS A "AUTO STOP" WHICH TURNS OFF THE ENGINE WHILE YOU ARE STOPPED AND IN GEAR, THEN THE ENGINE STARTS AUTOMATICALLY WHEN YOU REMOVE YOUR FOOT FROM THE BRA…”
NHTSA complaint #10967908, 2017 · 1 injury(ies)

“The shutoff feature that shuts the engine? down while at a full stop/red light, is defective. I was stopped at a red-light and the engine shutdown as a gas-saver feature and stalled and I had to put my car in park and restart it in mid traffic. I was rear-ended by the person behind me, who was a hit n run. This is an unsafe feature that has been put in many Chevrolet vehicles. I called the Chevrolet # and she told me, I had to pay for the $250 diagnostic test at a Chevy dealership and I told her, Chevrolet should be responsible for the failure to restart my engine car as it is a an unsafe fea…”
NHTSA complaint #11642606, 2025 · crash

“CAME TO A STOP AT THE STOP SIGN WE CAR WOULDN'T ACCELERATE TAP THE GAS PEDAL WOULD ACCELERATE SO I PRESSED HARDER THEN CAR TAKE OFF PRESSED BREAKS CAR WOULD STOP TELL I CRASHED”
NHTSA complaint #11376381, 2020 · crash

Service Brakes 19 1 crash 1 fire 1 injury

“I should have filed a complaint here after the catastrophic failure. The next time I may not be so lucky and it could cause loss of life. I was driving at approx. 65 MPH on the frwy when bang! An explosion under my hood that caused my car to jump over a lane, I slammed on the breaks, swerved but couldn't push the brake pedal down anymore. It felt hard and would barely move. i had no way to slowdown or stop! And traffic infront of me was slowing fast. I put all my weight on that pedal even tried pumping it, but it would only move alittle. Luckily the car in front sped up just enough for me to…”
NHTSA complaint #11477451, 2019 · fire · 1 injury(ies)

“The car shut down in the middle of the highway which made me pull to the side and not so long after this incident the brakes stopped working for some time causing me to crash.”
NHTSA complaint #11490066, 2022 · crash

“The contact owns a 2017 Chevrolet Cruze. The contact stated while attempting to reverse, the accelerator pedal was depressed, and the vehicle failed to accelerate as intended. The contact stated while attempting to stop the vehicle, the brake pedal was depressed; however, the vehicle failed to respond. The contact stated that the vehicle failed to accelerate as intended. There was no warning light illuminated. The vehicle was not taken to an independent mechanic or the dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,000.”
NHTSA complaint #11616229, 2024

Structure 16 1 crash

“CAME TO A STOP AT THE STOP SIGN WE CAR WOULDN'T ACCELERATE TAP THE GAS PEDAL WOULD ACCELERATE SO I PRESSED HARDER THEN CAR TAKE OFF PRESSED BREAKS CAR WOULD STOP TELL I CRASHED”
NHTSA complaint #11376381, 2020 · crash

“Paint bubbling and rusting alone the car even though it’s washed and is no where near salt never even been hit there are tons of issues with GM paint yall need to fix these and recall every gm car with this issue and wipers are very rough scratching windshield”
NHTSA complaint #11711931, 2026

“The contact owns a 2017 Chevrolet Cruze. The contact stated while driving 55-60 MPH, the vehicle made an abnormal banging sound. The contact then noticed through the rearview mirror, that the rear bumper had detached and was hanging on the passenger's side of the vehicle. The contact pulled over to the side of the road and noticed that an unknown control module had detached along with the bumper. The contact stated that only one rear bumper screw remained attached while the others were missing. The vehicle was taken to the dealer parts department and was provided the screws to temporarily re-…”
NHTSA complaint #11630370, 2024

Fuel/Propulsion System 15

“Car is currently not drivable due to strong smell of gas coming from under the hood. Findings, gas is leaking into the engine and car will not crank. Diagnostic machine indicates poor fuel to fuel injector causing a gas leak within the engine.”
NHTSA complaint #11708707, 2026

“My head lights stopped working except the day time running lights. The high beams don’t work nor the actual head lights. They just went out.”
NHTSA complaint #11691324, 2025

“There has not been any specific incident, but I have noticed a gasoline odor while driving my car. The smell is particularly strong when I open the trunk. I have had the issue inspected and inquired about the cause, as the odor began suddenly and without any apparent reason.”
NHTSA complaint #11658116, 2025

Exterior Lighting 12 1 crash

“THIS VEHICLE WAS IN AN ACCIDENT AT NIGHT DUE TO THE "AUTOMATIC" LIGHTING SYSTEM EITHER WAS NON OPERATIONS, NOT FOCUSED IN THE CORRECT DIRECTION OR NOT BRIGHT ENOUGH. THE CRUZE VEHICLE WAS DRIVING SOUTH BOUND TO A LIGHTED INTERSECTION FROM A STOP SIGN A BLOCK AWAY. THE NORTH BOUND CAR WAS AT A STOP WAITING FOR THE LIGHT TO TURN GREEN. UPON TURNING GREEN AND AFTER VIEWING THE OPPOSITE LANE TO YIELD, THE NORTH BOUND CAR PROCEEDED TO TURN LEFT AND DID NOT SEE THE CRUZE UNTIL IT WAS ALREADY IN A TURN AND LATER STATED THAT THE CRUZE CAME OUT OF NO WHERE. THE CRUZE WAS TOTALED. THE WITNESS TO THE…”
NHTSA complaint #11073159, 2017 · crash

“Several times during ownership (Bought used in 2021 with 13,000 miles at purchase, currently 35,000 miles on car. Entire instrument cluster including center screen and center console shifter selector goes completely dark. This includes both speedometer indicators. No apparent cause, no advance warning, screen(s) just "black out". After some time...30-40 seconds to as long as 2-3 minutes all console and instruments lights come back on. Happens during daytime and nighttime usage, with heater and/or air conditioning in use.”
NHTSA complaint #11573424, 2024

“Seal on rear break lights malfunctioning causing water to leak into light and trunk causing mold and mildew buildup and possible electrical issues.”
NHTSA complaint #11528977, 2023

Vehicle Speed Control 10

“My 2017 Chevy Cruze had the throttle body replaced by STG Auto Group in Montclair, CA. A few months after the repair, my car began shaking violently and then shut off in the middle of the street while I was driving on 11/17/2025 This created a serious safety hazard for me and other drivers. When I took the vehicle to a local auto zone once the vehicle turned on , they told me the throttle body “needs cleaning,” but a new throttle body should not get dirty within a few months. This suggests improper installation or a defective part. The problem returned even though the part was recently replac…”
NHTSA complaint #11700010, 2025

“The Cruze has always been slow to accelerate which made passing a problem. In May 2025 we were driving on [XXX] in Detroit and the engine light came on the dashboard. We were able to drive the car without propulsion to Lansing, a distance of 90 miles. Feldman Chevorolet said the code for the light was engine turbo-charger. That's a $3K repair. We have no choice but to drive the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”
NHTSA complaint #11673940, 2025

“The contact owns a 2017 Chevrolet Cruze. The contact stated while attempting to reverse, the accelerator pedal was depressed, and the vehicle failed to accelerate as intended. The contact stated while attempting to stop the vehicle, the brake pedal was depressed; however, the vehicle failed to respond. The contact stated that the vehicle failed to accelerate as intended. There was no warning light illuminated. The vehicle was not taken to an independent mechanic or the dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,000.”
NHTSA complaint #11616229, 2024

Air Bags 7 3 crash 1 fire 1 injury

“VEHICLE WAS TRAVELLING AT 50 MPH WHEN I DROVE INTO A DRAINAGE DITCH AND FLEW ROUGHLY 20 FEET, CAUSING THE SIDE CURTAIN AIRBAGS TO INFLATE ON IMPACT AFTER LANDING. HOWEVER THE STEERING WHEEL AIRBAG DID NOT DEPLOY IN THE FIRST IMPACT INVOLVING A CULVERT IN THE DRAINAGE DITCH.”
NHTSA complaint #11113118, 2018 · crash · 1 injury(ies)

“I HAVE TWO COMPLAINTS ON ONE IS OF ALL THE LEAVES THAT ARE ON THE STREETS IN THE MONTHS FROM SEPTEMBER ON THE WAY TO DECEMBER AND WE CONFIRM THE LEAVES GATE WHERE THEY HAVE ALL KINDS OF SOLUTIONS FOR HIM AND THEY ARE LEFT IN THE MIDDLE OF THE STREETS FOR PEOPLE TO SWIPE INTO A POLE SOMETIMES LOSE LOSE IT ALL OVER AND THEN CAUSE MAJOR ACCIDENT ON ANYTHING THAT THERE IS ALSO A SENSIBLE DELAYS IN A BAG OR IN A BOX SO IF YOU WANNA END IT BECAUSE THERE ARE TOO MANY LEAVES THEY GET INTO TOWN USE ANY BECOME VERY SICK AND HOME AND FOR YOU TO CONTROL OR STEEL WHEELS WHEN YOURE DRIVING ANOTHER THING IS…”
NHTSA complaint #11390829, 2020 · crash · fire

“I WAS IN A CAR ACCIDENT ON 4/14/2018. I WAS AT A STOP LIGHT ON A CITY STREET WHEN IT TURNED GREEN AND THE PICK UP IN FRONT OF ME DIDN'T GO SO I HAD TO SLAM ON MY BREAKS AND WHEN I DID I SLAMMED INTO THE BACK OF HIS PICK UP. TOTALED MY 2017 CHEVY CRUZE.WHEN I SLAMMED INTO HIM MY WHOLE FRONT END OF MY CAR WAS SMASHED IN AND THE HOOD WAS PINNED UP. IT WAS SCARY BUT MY AIR BAGS NEVER DEPLOYED.”
NHTSA complaint #11091677, 2018 · crash

Electronic Stability Control (Esc) 7

“The contact owns a 2017 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the vehicle hesitated and was slow to accelerate. The stabili-trak control warning light was illuminated. The contact stated that the vehicle was slow to respond while driving uphill. There was an abnormal popping sound coming from the vehicle. The vehicle was taken to the local dealer, where it was diagnosed and determined that the fuel injector needed to be replaced. The vehicle was repaired, but the failure persisted. The vehicle was taken back to the local dealer, where it was diagnosed that…”
NHTSA complaint #11543469, 2023

“The contact owns a 2017 Chevrolet Cruze. The contact stated the service stability trac and check engine warning lights were illuminated on the instrument panel. The vehicle was taken to an independent mechanic where it was diagnosed that the spark plugs, turbo boost sensor, and mass air flow sensor needed to be replaced. The vehicle was repaired; however, the failure recurred a week later. The manufacturer was notified of the failure. The approximate failure mileage was 90,761.”
NHTSA complaint #11454135, 2022

“VEHICLE WAS IN MOTION GOING APPROX 35 MPH UPHILL ON RESIDENTIAL ROAD WHEN IT STARTED VIBRATING AND "SERVICE STABILITRAK" LIGHT CAME ON. PULLED OVER INTO GAS STATION AND SHUT CAR OFF. SAT FOR 2 MINUTES BEFORE TURNING BACK ON. SERVICE STABILITRAK LIGHT REMAINED ON WITH SOME VIBRATION. MERGED ONTO HIGHWAY AND ATTEMPTED TO REACH THE SPEED LIMIT OF 65 MPH. CRUZE WOULD NOT ALLOW ME TO ACCELERATE ABOVE 60 MPH. SERVICE BREAKS LIGHT CAME ON AND THEN GOT AN ALERT STATING THAT POWER STEERING HAD FAILED. CAR BASICALLY SHUT ITSELF DOWN AND I HAD TROUBLE GETTING IT TO FULLY TURN OFF. STEAM/SMOKE THEN BEGAN…”
NHTSA complaint #11299026, 2019

Steering 6

“The 3rd brake light is known to leak on Chevy cars, which I found out when searching up the issues, which allows water inside trunk without your knowledge and does water damage to the battery and other electrical components that are located in the trunk that controls the dashboard, a/c, radio, power steering and probably even more. Safety risk: makes your dashboard stop working along with the power steering, while driving. There is another vehicle at the same dealer as mine right now with water in the trunk, it’s an impala. When you search up on the internet about dashboard not working along w…”
NHTSA complaint #11679586, 2025

“VEHICLES COMES WITH A ENGINE STOP ON/OFF THAT CAN'T BE TURNED OFF. WHAT THIS DOES IS THAT IT 'TURNS OFF' THE ENGINE WHEN IDLING TO SAVE GAS. WHAT HAPPENS IS THAT THIS ENGAGES EVEN BEFORE BRAKE PRESSURE HITS 100%. SO WHEN IN AN UPHILL OR DOWNHILL AND COMING TO A STOP THE CAR TENDS TO SHUT DOWN WHEN IT REACHES LOW SPEEDS. HOWEVER, WHEN THIS HAPPENS THE CAR STARTS ROLLING AND YOU CAN'T STEER CORRECTLY BECAUSE POWER STEERING IS TURNED OFF. THIS CREATES A SAFETY HAZARD BECAUSE IT ENGAGES BEFORE PRESSURE IS 100% CAUSING THE CAR TO SHUT DOWN EARLY AND YOU START ROLLING UNEXPECTEDLY WITHOUT ANY POWER…”
NHTSA complaint #11400218, 2021

“VEHICLE HAS HAD A MISFIRE THAT ONLY THREW A SINGLE GENERIC MISFIRE CODE FOR CYLINDER 3. JERKS OCCASIONALLY WHEN SLOWING DOWN AT STOP LIGHTS OR SIGNS. RECENTLY WENT TO TURN AROUND AFTER MISSING A TURN, SHIFTED IT INTO REVERSE AFTER STOPPING IN A RANDOM DRIVEWAY OFF A CITY ROAD, SLOWLY BEGAN TO BACK UP AND IT MOVED ABOUT AN INCH BEFORE THE STEERING WHEEL COMPLETELY LOCKED UP, A/C SHUT OFF, CAR ACTED LIKE IT WAS IN NEUTRAL AND WOULD ONLY ROLL FORWARD, WOULD NOT ACCELERATE WITH GAS. ENGINE WAS STILL RUNNING, NO LIGHTS CAME ON, BUT PROBLEM REMAINED UNTIL I PUT IT IN PARK AND SHUT THE VEHICLE OFF…”
NHTSA complaint #11329063, 2020

Seats 5 1 crash 1 injury

“In a rear end collision to my Chevrolet Cruze my driver seat back broke on the left side causing my torso to twist in the accident. This caused disc protrusions in my lumbar and thoracic spine. Vehicle was totaled”
NHTSA complaint #11646888, 2025 · crash · 1 injury(ies)

“The Cruze has always been slow to accelerate which made passing a problem. In May 2025 we were driving on [XXX] in Detroit and the engine light came on the dashboard. We were able to drive the car without propulsion to Lansing, a distance of 90 miles. Feldman Chevorolet said the code for the light was engine turbo-charger. That's a $3K repair. We have no choice but to drive the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”
NHTSA complaint #11673940, 2025

“The seat will not move forward. Being that it is an electric motor, it has become increasingly difficult to reach the pedals, especially the brakes.”
NHTSA complaint #11545733, 2023

Engine And Engine Cooling 4

“The contact owns a 2017 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the vehicle hesitated and was slow to accelerate. The stabili-trak control warning light was illuminated. The contact stated that the vehicle was slow to respond while driving uphill. There was an abnormal popping sound coming from the vehicle. The vehicle was taken to the local dealer, where it was diagnosed and determined that the fuel injector needed to be replaced. The vehicle was repaired, but the failure persisted. The vehicle was taken back to the local dealer, where it was diagnosed that…”
NHTSA complaint #11543469, 2023

“The contact owns a 2017 Chevrolet Cruze. The contact stated that while idling or while driving at various speeds, the vehicle would hesitate while attempting to accelerate. The check engine warning light illuminated and turbocharger under boost message was displayed. The failure recurred several times. The failure was independently corrected after driving for a while; however, the self-correction was intermittent. The contact stated that whenever the vehicle failed to self-correct the contact would have the vehicle towed. The vehicle had been taken to several independent mechanics who diagnose…”
NHTSA complaint #11475769, 2022

“The contact owns a 2017 Chevrolet Cruze. The contact stated that while driving approximately 40-45 MPH, the check engine warning light illuminated and the vehicle decelerated to 30-35 MPH. Additionally, the vehicle made abnormal rattling sounds and failed to exceed 30-35 MPH. The vehicle was taken to the dealer, where it was diagnosed that the knock sensors needed to be replaced. The vehicle was repaired; however, the failure recurred two months later. The vehicle was taken back to the dealer, where the knock sensors and the engine were replaced; however, the failure persisted. The vehicle was…”
NHTSA complaint #11534297, 2019

Suspension 4

“The contact owns a 2017 Chevrolet Cruze. The contact stated while driving at various speeds, there was a clunking sound, and the sound was more prominent while driving over small bumps or dents in the roadway. The vehicle was taken to the dealer where it was diagnosed with a bent sway bar. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 34,000.”
NHTSA complaint #11580996, 2023

“AT LOW SPEEDS, THE CAR MADE A KNOCKING SOUND IN THE REAR SUSPENSION WHEN DRIVING ON AN UNEVEN ROAD.”
NHTSA complaint #11231503, 2019

“TL* THE CONTACT OWNED A 2017 CHEVROLET CRUZE. WHILE ACCELERATING, THE VEHICLE SHOOK. WILLIAMS CHEVROLET (2 AUTOMOTIVE BLVD, RT. 40, ELKTON, MD 21921, (443) 406-1065) ASKED THE CONTACT TO BRING THE VEHICLE IN, BUT THE CONTACT DECLINED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DID NOT WANT THE VEHICLE AND IT WAS REPOSSESSED BY THE BANK. THE FAILURE MILEAGE WAS 2,000. *TT CONSUMER HAD 2 FLAT BLOW-OUTS.*JB”
NHTSA complaint #11186599, 2018

Visibility/Wiper 4

“Paint bubbling and rusting alone the car even though it’s washed and is no where near salt never even been hit there are tons of issues with GM paint yall need to fix these and recall every gm car with this issue and wipers are very rough scratching windshield”
NHTSA complaint #11711931, 2026

“THE WINDSHIELD WIPERS FAILED TO RETURN TO THE OFF POSITION. THEY GOT STUCK IN THE ON POSITION. THE VEHICLE WAS IN MOTION AT THE TIME THE ISSUE OCCURRED. THE WIPERS REMAINED STUCK EVEN AS THE VEHICLE WAS PARKED AND TURNED OFF. ATTEMPTS TO RESET THE WIPERS USING MANUAL FORCE WERE UNSUCCESSFUL. THE NEXT MORNING EN ROUTE TO THE DEALER, THE WIPERS RETURNED TO THE OFF POSITION UPON STARTING THE VEHICLE TO DRIVE. THE WIPERS STUCK AGAIN SEVERAL TIMES WHILE DRIVING TO THE DEALERSHIP FOR SERVICE.”
NHTSA complaint #11102956, 2018

“RIGHT AFTER I PURCHASED THE 2017 CHEVY CRUZE I NOTICED A SMALL DELAY WITH THE WIPERS WHEN THEY WERE IN DOWNWARD MOTION BUT REALLY DIDN'T THINK ANYTHING OF IT. HOWEVER, A MONTH LATER I'M DRIVING ON THE HIGHWAY IN THE RAIN THE WIPERS FROZE IN THE UPWARD POSITION! PROBABLY ONE OF THE MOST TERRIFYING EXPERIENCE I'VE HAD. (NOTE: IT TAKES VERY LITTLE RAIN TO COMPLETELY BLOCK VISIBILITY WHEN DRIVING) THANKFULLY I WAS ABLE TO GET INTO THE RIGHT HAND LANE AND WAS ABLE TO GET US OFF THE ROAD. THE WIPERS REMAINED IN THE UPWARD POSITION FOR 15-20 MINUTES BEFORE FINALLY REACTING THE WIPER LEVER.”
NHTSA complaint #11102463, 2018

Wheels 4

“The car stopped Communicating with the computer and the antilock brake system there was no morning and it’s hard for me their break in my car be going faster going to slow down my foots not on the pedal”
NHTSA complaint #11458560, 2022

“TL* THE CONTACT OWNED A 2017 CHEVROLET CRUZE. WHILE ACCELERATING, THE VEHICLE SHOOK. WILLIAMS CHEVROLET (2 AUTOMOTIVE BLVD, RT. 40, ELKTON, MD 21921, (443) 406-1065) ASKED THE CONTACT TO BRING THE VEHICLE IN, BUT THE CONTACT DECLINED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DID NOT WANT THE VEHICLE AND IT WAS REPOSSESSED BY THE BANK. THE FAILURE MILEAGE WAS 2,000. *TT CONSUMER HAD 2 FLAT BLOW-OUTS.*JB”
NHTSA complaint #11186599, 2018

“ROUTINE TIRE ROTATION PERFORMED BY CHEVROLET DEALER (SCHUMACHER CHEVROLET, LITTLE FALLS, NJ) ROTATED TIRE BUT FAILED TO REPROGRAM TPMS. THE TMPS SYSTEM IDENTIFIED SLOW LEAKS IN BOTH REAR TIRES BUT IN REALITY THE FRONT TIRES WERE FAULTY.”
NHTSA complaint #11098309, 2017

Tires 2 1 crash 1 fire

“I HAVE TWO COMPLAINTS ON ONE IS OF ALL THE LEAVES THAT ARE ON THE STREETS IN THE MONTHS FROM SEPTEMBER ON THE WAY TO DECEMBER AND WE CONFIRM THE LEAVES GATE WHERE THEY HAVE ALL KINDS OF SOLUTIONS FOR HIM AND THEY ARE LEFT IN THE MIDDLE OF THE STREETS FOR PEOPLE TO SWIPE INTO A POLE SOMETIMES LOSE LOSE IT ALL OVER AND THEN CAUSE MAJOR ACCIDENT ON ANYTHING THAT THERE IS ALSO A SENSIBLE DELAYS IN A BAG OR IN A BOX SO IF YOU WANNA END IT BECAUSE THERE ARE TOO MANY LEAVES THEY GET INTO TOWN USE ANY BECOME VERY SICK AND HOME AND FOR YOU TO CONTROL OR STEEL WHEELS WHEN YOURE DRIVING ANOTHER THING IS…”
NHTSA complaint #11390829, 2020 · crash · fire

“Douglas all seasons is usually sold in Walmart is a good brand but there's some times that are just goes out of it completely when it hits a tire or nail and can cause a major accident and doing the time whenever the potholes you can barely feel if your tire has air in it and another thing is very hard to get that tire off of your vehicle and you have to be to have a special tool or something like that in order to take that tire off and it don't always erupt with a regular air pump outside and you have to try to rush to a detour somewhere to get are so I kind of feel like it's an inconvenience…”
NHTSA complaint #11531236, 2021

Forward Collision Avoidance 1

“The car stopped Communicating with the computer and the antilock brake system there was no morning and it’s hard for me their break in my car be going faster going to slow down my foots not on the pedal”
NHTSA complaint #11458560, 2022

Latches/Locks/Linkages 1

“The contact owns a 2017 Chevrolet Cruze. The contact stated while driving 40 mph, the hood latch opened independently and damaged the windshield, side fenders and roof. The contact stated no warning light was illuminated. The contact was able to drive to her residence. The contact called the local dealer and was referred to the manufacturer. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure and filed a complaint. The failure mileage was approximately 125,000.”
NHTSA complaint #11421983, 2021

Seat Belts 1

“My head lights stopped working except the day time running lights. The high beams don’t work nor the actual head lights. They just went out.”
NHTSA complaint #11691324, 2025

Visibility 1

“TL* THE CONTACT OWNS A 2017 CHEVROLET CRUZE. THE CONTACT STATED THAT SHE NOTICED A FRACTURE ON ONE OF THE REAR BRAKE LIGHT ON THE SIDE. THE CONTACT STATED THAT RECENTLY A PASSENGER IN THE REAR OF THE VEHICLE POINTED OUT THAT THE REAR BRAKE LIGHT WAS FRACTURED ALLOWING WATER TO LEAK INSIDE THE VEHICLE INTO THE HEAD VISOR. THE CONTACT STATED THAT THEY NOTICED THE SEAL AROUND THE BRAKE LIGHT AND SURROUNDING AREA WAS NOT PROPERLY SEALED. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.”
NHTSA complaint #11414186, 2020