2017 BMW 3 Series Problems & Owner Complaints

Engine 29

“Hybrid battery has a failed cell. It was confirmed by BMW diagnostics but BMW refused to repair/replace failed cell even though it was under full 8yr/80k mile warranty. BMW claimed it as wear and tear, even though 1 out of 5 cells completely failed. The failure caused the car to run at reduced speeds causing others cars around me on the freeway to be in danger as all of sudden I am unable to reach freeway speeds due to part failure. There was an error stored in the car per BMW diagnostics that called for failed Cell to be replaced per notes of the technician who ran the diagnostics. The…”
NHTSA complaint #11751336, 2025

“My BMW has had multiple repairs (3 incidents - 2 times repaired by BMW and 1 time repaired by a national mechanic garage) to the coolant system since I purchased it in 2018. BMW have verified the leaking coolant as well as the independent garage. Currently, the coolant system has another on going issue where it is still leaking and it's still unable to be fixed. This coolant issue has had catastrophic failures at times and more recently it has thrown a major engine overheating warning that has impacted the safety of my wife, kids and I as well as other individuals on the road as I have had to…”
NHTSA complaint #11662609, 2025

“I noticed coolant leaking from under the vehicle. The message to add coolant was displayed. The vehicle was taken to an independent mechanic where the engine was inspected, and was notified of stains of coolant coming from the head gasket. The contact was informed that the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. I believe this is failure is related to NHTSA Campaign Number: Recall 18V755000, October ,24 2018, My car has only 73000 Miles”
NHTSA complaint #11655819, 2025

Unknown Or Other 22

“2 low coolant warnings within 4 months ended up being an oil filter housing failure, leading to oil and coolant mixing and leaking. This failure could have lead to catastrophic engine damage. An ASE certified shop is doing the repair for around $2,950.”
NHTSA complaint #11642426, 2025

“I’m not sure why my car was not apart of this water pump recall. I was driving without any warning my car started stalling and then completely stopped on me. I had to pay for a new water pump due to this. I thought that was was strange as I have always be up on all maintenance for my car. My car was in top notch condition and this occurred from no where. Thank God I was not hit.; but this did cause me a lot of hassle and money. I am asking BMW to refund me for my time lost and money spent. My car should be among BMW recall. Please add this car model to the recall and refund me my money.”
NHTSA complaint #11609755, 2024

“In October of 2023. I notice low coolant notification came on screen. checked coolant saw it was low. Added Coolants. 3 days later same notification. Took vehicle to Shop who stated the coolant cap seal was broken, so I had them replace the coolant cap. 3 days later the same Low coolant light came back. Every few days I had to put coolant in my vehicle. I went through 2 bottles of coolant. Over the Christmas holiday Dec/2023. I dropped my vehicle off at a shop. The oil filter housing and cooler gaskets was bad. BMW replaced this piece from a metal part with a plastic piece. This is my onl…”
NHTSA complaint #11576755, 2023

Electrical System 10

“Hybrid battery has a failed cell. It was confirmed by BMW diagnostics but BMW refused to repair/replace failed cell even though it was under full 8yr/80k mile warranty. BMW claimed it as wear and tear, even though 1 out of 5 cells completely failed. The failure caused the car to run at reduced speeds causing others cars around me on the freeway to be in danger as all of sudden I am unable to reach freeway speeds due to part failure. There was an error stored in the car per BMW diagnostics that called for failed Cell to be replaced per notes of the technician who ran the diagnostics. The…”
NHTSA complaint #11751336, 2025

“Unsure of the exact cause, appears to be the high voltage battery/electric drive function that is faulty. It is creating a hazardous condition causing the vehicle to propel itself forward while driving in traffic and almost hitting other vehicles on the roadway when the electric drive fails or it switches between battery and the engine. If it’s not propelling itself forward, it’s unexpectedly decreasing power and preventing the vehicle from driving after stopping for traffic, traffic signals and traffic signs. Increasing the risk for a rear-end collision. The electric drive is failing & rapidl…”
NHTSA complaint #11678765, 2022

“During normal street and highway driving operation, the whole console and digital warning systems shutdown causing safety issues while driving.”
NHTSA complaint #11494241, 2022

Fuel/Propulsion System 7

“Cracked fuel tank. Smells of gasoline when the tank is full but the odor goes away once the fuel level gets below 3/4-1/2 a tank. Here is a walk around video of when my car was in for this issue [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”
NHTSA complaint #11560376, 2023

“Unsure of the exact cause, appears to be the high voltage battery/electric drive function that is faulty. It is creating a hazardous condition causing the vehicle to propel itself forward while driving in traffic and almost hitting other vehicles on the roadway when the electric drive fails or it switches between battery and the engine. If it’s not propelling itself forward, it’s unexpectedly decreasing power and preventing the vehicle from driving after stopping for traffic, traffic signals and traffic signs. Increasing the risk for a rear-end collision. The electric drive is failing & rapidl…”
NHTSA complaint #11678765, 2022

“Hi, my vehicle has a recall, 21v586, for high pressure fuel pump. I suggest this recall should be elevated to a mandatory recall. When my fuel pump failed it immediately lost power while driving. I was fortunate to maneuver the car across traffic to a safe location. I consider myself a defensive and conscious driver. Had this been my wife or someone else I'm not real confident that they would be able to safely maneuver the vehicle as there was no warning. Moreover, my car has been unavailable since 5/19 when this occurred. This pump had a such a catastrophic failure that it sheared a mou…”
NHTSA complaint #11470568, 2022

Power Train 5

“Hybrid battery has a failed cell. It was confirmed by BMW diagnostics but BMW refused to repair/replace failed cell even though it was under full 8yr/80k mile warranty. BMW claimed it as wear and tear, even though 1 out of 5 cells completely failed. The failure caused the car to run at reduced speeds causing others cars around me on the freeway to be in danger as all of sudden I am unable to reach freeway speeds due to part failure. There was an error stored in the car per BMW diagnostics that called for failed Cell to be replaced per notes of the technician who ran the diagnostics. The…”
NHTSA complaint #11751336, 2025

“Water pump keeps going bad 2nd time replacing in 2 years rough idle and failed part problems that BMW service team does not understand. Vehicle has stalled at 0 rpm I'm thinking there is an issue with the engine also reported by previous owner and I also have the same complaints, as well the foot release which I was was told was an option never worked. Please search vin [XXX] for all incident reports with this vehicle. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
NHTSA complaint #11461947, 2022

“We had a 2017 bmw 330i x-drive. It had approximately 67000 miles. The car stalled while driving about 6 times. The first time was in 3/2021. The diagnostics were for a faulty high pressure fuel pump. We replaced the HPFP. It stalled again while driving. The diagnostics were for a faulty low pressure fuel pump. We replaced this. The car then stalled while driving 2 more times. The car stalled again in 10/2021, and we towed it to the dealer, who diagnosed a problem with the electric fuel pump control unit., which the dealer replaced. We brought the car home for one day, and we had the same probl…”
NHTSA complaint #11473091, 2021

Engine And Engine Cooling 4

“The contact owns a 2017 BMW 320i. The contact stated that while his son was driving 35 MPH after an oil change was performed on the vehicle, the message "Engine Temperature High. Drive Moderately to Cool Engine. Consult Service Center" was displayed. The vehicle was towed to the same independent mechanic, where an unknown diagnosis was made. The vehicle was not repaired. The vehicle was towed to the dealer, where it was diagnosed that the water pump electrical connector and wiring were corroded, fractured and needed to be replaced. The vehicle was not repaired. The vehicle was then towed to a…”
NHTSA complaint #11662649, 2025

“The contact owns a 2017 BMW 330I. The contact stated that while the vehicle was parked, upon inspecting the vehicle, the contact noticed coolant leaking from under the vehicle. The message to add coolant was displayed. The vehicle was taken to an independent mechanic where the engine was inspected, and the contact became aware of stains of coolant coming from the head gasket. The contact was informed that the head gasket needed to be replaced. The vehicle was not repaired. The contact stated there was a software update performed on the rearview camera. The manufacturer was notified of the fail…”
NHTSA complaint #11654701, 2025

“The contact owns a 2017 BMW 330I. The contact stated while driving at an undisclosed speed, the low coolant warning light illuminated. The vehicle was taken to an independent mechanic, who determined that the vehicle was consuming and excessive amount of coolant. The contact stated that the coolant reservoir was empty after being refilled the previous morning. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V755000 (Engine and Engine Cooling); the VIN was included, and the vehicle was already repaired under the recall.…”
NHTSA complaint #11652299, 2025

Air Bags 3 2 crash 1 injury

“On May 4th, at approximately 6:45 AM, I was driving in heavy rain at a speed under 65 miles per hour when my car hydroplaned and I lost control. This resulted in a significant accident. Despite the severity of the crash, the steering wheel airbag did not deploy, which resulted in a whiplash neck injury for me. There were no warning lamps or messages indicating a problem before the incident. However, after the crash, all the lights on the dashboard turned on. The malfunctioning airbag posed a serious risk to my safety. The vehicle has not been inspected by a dealer, manufacturer, police, insura…”
NHTSA complaint #11591894, 2024 · crash · 1 injury(ies)

“The brakes wouldn’t work and car kept going even though I tried to brake several times and with all my strength The car stopped when crashed another car and I was able to shut down the car but the brakes did not work. The crash was very severe and airbags didn’t deploy. A faulty airbag message was shown on my car screen.”
NHTSA complaint #11475820, 2022 · crash

“Passenger restraint system malfunction just came out of the blue. In the morning it was fine, in the afternoon when I went out to my car it threw this error. Other cars in the 5 and X series with the sport seats I have were also recalled for this same issue, but there is no recall for my car. Please help!”
NHTSA complaint #11587248, 2024

Seat Belts 3

“Passenger restraint system malfunction just came out of the blue. In the morning it was fine, in the afternoon when I went out to my car it threw this error. Other cars in the 5 and X series with the sport seats I have were also recalled for this same issue, but there is no recall for my car. Please help!”
NHTSA complaint #11587248, 2024

“After day to day use the seat belt stopped functioning. The mechanism to lock the seat belt is stuck and will not unlock to latch the seat belt properly. Ultimately the driver and passengers are unable to latch the seat belts at anytime.”
NHTSA complaint #11460295, 2022

“THE 2 REAR SEAT BELTS (NOT THE MIDDLE ONE) BECAME DETACHED AT THE CONNECTION POINT AT THE TOP OF THE SEAT. THE BELTS APPEAR TO HAVE BEEN TORN OR SEVERED AS IF THEY WERE CUT AT THE POINT WHERE THEY ARE ATTACHED.”
NHTSA complaint #11192123, 2019

Service Brakes 3 1 crash

“The brakes wouldn’t work and car kept going even though I tried to brake several times and with all my strength The car stopped when crashed another car and I was able to shut down the car but the brakes did not work. The crash was very severe and airbags didn’t deploy. A faulty airbag message was shown on my car screen.”
NHTSA complaint #11475820, 2022 · crash

“I started to hear a grinding noise from the center-underside of my car about 4 months ago. I did some research and found that many BMW customers had experienced the same noise and the diagnosis was a parking brake line that drops on the main driveshaft after breaking free of the plastic support that is supposed to hold it in place. A video with sound of of the problem can been seen/heard here - [XXX] I had my BMW dealer look into the problem and his diagnosis was the same. The plastic clip that holds the parking brake cable in place had broken. And when the cable drops it rubs on the driv…”
NHTSA complaint #11634858, 2024

“There is a well known issue with the clip on BMW 3 series (mine is a 2017 330i) that holds the parking brake cable assembly to the body if the car above the drive shaft towards the rear of the car. The plastic clips fail frequently, causing the parking brake cable assembly to fall and the brake lines rub against the driveshaft creating a metal-to-metal noise. Over time the friction between the drive shaft and parking brake cable will eventually create failure of the cable in my opinion. I have this issue and I have seen several online videos of others who have the same issue.”
NHTSA complaint #11589875, 2024

Exterior Lighting 2

“The contact owns a 2017 BMW 330I. The contact stated that the rear driver’s side taillight cover loosened and detached but was able to be put back in place. Upon investigation, the contact discovered NHTSA Campaign Number: 19V074000 (Exterior Lighting); which the contact linked to the failure. The dealer was notified of the failure and the contact was informed that there were no recalls on the VIN related to the failure. The vehicle was not repaired. The dealer referred to the contact to the NHTSA Hotline to report the failure. The manufacturer was not notified of the failure. The failure mile…”
NHTSA complaint #11664907, 2025

“Headlight vertical aim control malfunction, TONS of f series BMWs affected.”
NHTSA complaint #11544251, 2023

Vehicle Speed Control 2

“When I was driving on suburban roads with speed limit of 45 mph, I received a waring from my vehicle saying "engine high temperature, drive moderately". After sometime, it said "engine overheated stop carefully". During the first warning, I felt loss of acceleration power and during the second warning I felt completely no power in acceleration that too when I was yielding for a left turn which was life threatening, luckily the oncoming traffic slowed down. Otherwise I would have ended up in life threatening crash. During both warnings, I checked the engine temperature gauge in the instrument c…”
NHTSA complaint #11477455, 2022

“Water pump keeps going bad 2nd time replacing in 2 years rough idle and failed part problems that BMW service team does not understand. Vehicle has stalled at 0 rpm I'm thinking there is an issue with the engine also reported by previous owner and I also have the same complaints, as well the foot release which I was was told was an option never worked. Please search vin [XXX] for all incident reports with this vehicle. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
NHTSA complaint #11461947, 2022

Wheels 2 1 crash

“The brakes wouldn’t work and car kept going even though I tried to brake several times and with all my strength The car stopped when crashed another car and I was able to shut down the car but the brakes did not work. The crash was very severe and airbags didn’t deploy. A faulty airbag message was shown on my car screen.”
NHTSA complaint #11475820, 2022 · crash

“I'M LEASING BMW 330E. IN NOVEMBER 2017 I BROUGHT IT WITH 5,800 MILES FOR MAINTENANCE TO THE WEATHERFORD BMW; WAS ADVISED TREAD OF REAR SET OF TIRES IS DANGEROUSLY SHALLOW, UNDER 5 MM. THEY ALSO TOLD ME THAT FRONT SET IS STILL OK WITH 6 MM, BUT SOON NEEND TO BE ALSO REPLACED. I CONTACTED THE BMW NA, OFFERED A 50% DISCOUNT ON A SET OF NEW TIRES. THIS OCTOBER 2018 AT 2ND SERVICE SERVICE I WAS ADVISED THAT THE THREAD NOW ON THE REAR SET IS UNDER 3 MM AND PRESENTS A SAFETY HAZARD TO CONTINUE TO OPERATE. THE FRONT SET OF TIRES HAS ONLY 4 MM REMAINING THREAD. THE VEHICLE HAS ONLY 11,250 MILES ON TH…”
NHTSA complaint #11141144, 2018

Back Over Prevention 1

“During normal street and highway driving operation, the whole console and digital warning systems shutdown causing safety issues while driving.”
NHTSA complaint #11494241, 2022

Forward Collision Avoidance 1

“DRIVING AT 40MPH AN ALERT ERROR FOR STEERING AND BRAKING WARNING CAME UP AND STALLED THE CAR TO ZERO MPH. A REVIEW OF OTHER INTERNET COMPLAINTS ON BMW OWNERS WAS SIMILAR. WHY IS THIS NOT A RECALL?”
NHTSA complaint #11415641, 2021

Fuel System 1

“The contact owns a 2017 BMW 328D. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The dealer had been notified and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.”
NHTSA complaint #11455504, 2022

Lane Departure 1

“During normal street and highway driving operation, the whole console and digital warning systems shutdown causing safety issues while driving.”
NHTSA complaint #11494241, 2022

Seats 1

“Passenger restraint system malfunction just came out of the blue. In the morning it was fine, in the afternoon when I went out to my car it threw this error. Other cars in the 5 and X series with the sport seats I have were also recalled for this same issue, but there is no recall for my car. Please help!”
NHTSA complaint #11587248, 2024

Steering 1

“DRIVING AT 40MPH AN ALERT ERROR FOR STEERING AND BRAKING WARNING CAME UP AND STALLED THE CAR TO ZERO MPH. A REVIEW OF OTHER INTERNET COMPLAINTS ON BMW OWNERS WAS SIMILAR. WHY IS THIS NOT A RECALL?”
NHTSA complaint #11415641, 2021

Structure 1

“The contact owns a 2017 BMW 330E. The contact stated that the driver's and passenger’s side door handles were sticky, soft, and melting. There was also an unknown residue on the door handles. The contact attempted to clean the door handles but they continued to leave black residue on the occupant's hands. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA for assistance. The failure mileage was approximately 45,000.”
NHTSA complaint #11477736, 2021

Tires 1

“I'M LEASING BMW 330E. IN NOVEMBER 2017 I BROUGHT IT WITH 5,800 MILES FOR MAINTENANCE TO THE WEATHERFORD BMW; WAS ADVISED TREAD OF REAR SET OF TIRES IS DANGEROUSLY SHALLOW, UNDER 5 MM. THEY ALSO TOLD ME THAT FRONT SET IS STILL OK WITH 6 MM, BUT SOON NEEND TO BE ALSO REPLACED. I CONTACTED THE BMW NA, OFFERED A 50% DISCOUNT ON A SET OF NEW TIRES. THIS OCTOBER 2018 AT 2ND SERVICE SERVICE I WAS ADVISED THAT THE THREAD NOW ON THE REAR SET IS UNDER 3 MM AND PRESENTS A SAFETY HAZARD TO CONTINUE TO OPERATE. THE FRONT SET OF TIRES HAS ONLY 4 MM REMAINING THREAD. THE VEHICLE HAS ONLY 11,250 MILES ON TH…”
NHTSA complaint #11141144, 2018

Visibility 1

“DRIVING ABOUT 40MPH ON A STRAIGHT ROAD, NO POTHOLES,ON SUNNY DAY, TEMP ABOUT 50. SUDDEN EXPLOSION AND SUNROOF EXPLODED OUTWARD. PULLED OFF ROAD, NOTHING HAD STRUCK THE CAR. THE SUNROOF GLASS WAS COMPLETELY SHATTERED. THERE WERE NO INJURIES”
NHTSA complaint #11088576, 2018

Visibility/Wiper 1

“I WAS DRIVING BETWEEN 55-65 MPH ON A TWO LANE HIGHWAY WHEN THE PANORAMIC SUNROOF SPONTANEOUSLY EXPLODED. THE MAJORITY OF GLASS BLEW UP AND OUT OF THE CAR, BUT SMALL PIECES WERE FALLING BACK INTO THE CAR. THE TEMPERATURE OUTSIDE WAS APPROXIMATELY 66 DEGREES. TRAFFIC WAS MOVING WELL, BUT HEAVY.”
NHTSA complaint #11132463, 2018