2017 Audi Q5 Problems & Owner Complaints

Engine 19

“Coolant tank empty - leaking. Coolant leaking from the thermostat housing to engine. Had to replace the thermostat housing and reseal the valve cover Because the oil leak coming from the valve cover is causing oil to reach the thermostat sear and cause the rubber seal to expand and blow out causing the coolant to leak from the thermostat. This cost me $2,431.00.”
NHTSA complaint #11744177, 2026

“My rear subframe is completely rotted out and the dealership I bought it from but a new inspection sticker sold it to me and told me it was perfect condition”
NHTSA complaint #11737878, 2026

“Piston rings failure, large oil consumption and water pump leaking”
NHTSA complaint #11712260, 2026

Fuel/Propulsion System 5

“My SUV had stopped heating/defrosting and vehicles car charging ports appear to not be working any longer. It was discovered that my coolant pump was blocked with debris. The heat has returned, still no power to the charge points in vehicle. While driving on highway, my vehicles dash started to light up instructing me to turn off engine coolant low (electric). However, my H C coolant gauge was just below midpoint. It appears to be a bit faulty. Nonetheless, I pulled off highway and asked a local car supplier store and mechanic shop to look, they reported that it appears to be leaking co…”
NHTSA complaint #11571183, 2024

“On the same day the 5 year warranty expired, the car stopped working. The car was towed to the dealer, and diagnose was gas pump failure. 3 months after, the same problem. After 1 month waiting for the car to be fixed, again the same problem. Now the dealer is saying they just figure there was a problem with a computer part that was associated to the gas pump. The car could have failed while i was driving, a life threatening problem,”
NHTSA complaint #11487348, 2022

“RECEIVED A RECALL RELATED TO ELECTRIC COOLANT PUMP IN JUNE. PARTS NOT AVAILABLE. CALLED MY DEALER PRINCETON AUDI AND NO HELP. RECEIVED SECOND NOTICE REGARDING THIS IN SEPTEMBER, THAT AUDI HAD AN 'INTERIM FIX" AND ADVISED ME TO CONTACT PRINCETON AUDI AGAIN. I DID, BUT THEY DID'T HAVE THE PART FOR THE 'INTERIM FIX' EITHER. I HAVE CALLED THEM 3 TIMES AND NOW AM ON A WAITING LIST WITH OVER 100 NAMES. AUDI APPARENTLY IS NOT MAKING THESE PARTS FAST ENOUGH, AND IN THE MEANTIME, WE ARE ADVISED TO KEEP THE CAR OUT OF THE GARAGE... WINTER IS COMING IN THE NORTHEAST. THEY HAVE NO IDEA WHEN THEY WI…”
NHTSA complaint #11144186, 2018

Electrical System 4

“My SUV had stopped heating/defrosting and vehicles car charging ports appear to not be working any longer. It was discovered that my coolant pump was blocked with debris. The heat has returned, still no power to the charge points in vehicle. While driving on highway, my vehicles dash started to light up instructing me to turn off engine coolant low (electric). However, my H C coolant gauge was just below midpoint. It appears to be a bit faulty. Nonetheless, I pulled off highway and asked a local car supplier store and mechanic shop to look, they reported that it appears to be leaking co…”
NHTSA complaint #11571183, 2024

“The backup camera is failing to display the rearview when the vehicle is put in reverse. It will also show a black screen and no view when in reverse. There have been several times when placed into drive that the rear view camera is on despite being in drive or park mode.”
NHTSA complaint #11493347, 2022

“THE ROOF OF MY 2017 AUDI Q5 IS GLASS, AND IT MAKES A CONSTANT RATTLING NOISE WHILE DRIVING. I TOOK IT TO THE AUDI SERVICE CENTER TO BE SERVICED, AND THE SUNROOF FRAME ALONG WITH ALL OF THE BOLTS WERE REPLACED IN DECEMBER 2019. AS OF TODAY, THE RATTLE IS STRONGLY PRESENT AGAIN. THIS ISSUE IS ONGOING, AND IT IS A MAJOR SAFETY CONCERN FOR ME. THE GLASS ROOF COULD LITERALLY SHATTER AND RESULT IN A FATAL INJURY. I FILED A COMPLAINT WITH THE BBB AUTO LINE, BUT I WAS TOLD THAT AN INVESTIGATION COULDN'T BE CONDUCTED BECAUSE A TWO YEAR DEADLINE THAT I MISSED EVEN THOUGH THE VEHICLE HAS LESS THAN 1…”
NHTSA complaint #11325593, 2020

Service Brakes 4

“On 12/13/25 around 8:00am in the morning. I was driving between 20-25 MPH and started to brake for the corner stop sign. I applied the break as I normally would however, the car continued to roll and did not respond to my applying pressure to the brake pedal. No matter how much pressure I apply to the brake the car continued to coast without stopping. I continued to press hard on the break and even pumped the break. After 2 to 3 yards of coasting, the car stopped. I continued to drive the car for another 0.5 miles and the same break problem occurred again. There are no lights indicating proble…”
NHTSA complaint #11707450, 2025

“ON MONDAY 3/9/2020 AROUND 6:45PM EDT, I WAS DRIVING IN A RESIDENTIAL ZONE APPROX. 25-30 MPH. I APPROACHED A STOP SIGN AND PRESSED THE BRAKE TO STOP THE CAR. THE CAR SLOWED SLIGHTLY BUT DID NOT STOP, DESPITE MY INTENSE PRESSURE ON THE BRAKE PEDAL. INSTEAD, THE ENGINE REVVED SPONTANEOUSLY SEVERAL TIMES AND I PROCEEDED HALF-WAY THROUGH THE (THANKFULLY EMPTY) INTERSECTION. I CONFIRMED I WAS IN REGULAR DRIVE GEAR (NOT THE SEMI-MANUAL MODE), THEN QUICKLY PUT THE CAR IN PARK TO STOP THE VEHICLE, BUT THE ENGINE CONTINUED TO REV. I TURNED THE IGNITION OFF AND BACK ON, THEN CONTINUED DRIVING WITHOUT…”
NHTSA complaint #11317684, 2020

“FRONT BRAKES APPEAR TO SQUEAK LOUDLY AFTER INITIATION WITH MOISTURE; MORE SERIOUSLY THERE IS CONSIDERABLE LOCKING/SLIDING OF THE BRAKES WHEN ATTEMPTING TO STOP ON SNOW AND ICE -- AT A MORE DANGEROUS DISTANCE THAN OUR OTHER 2 VEHICLES IN SIMILAR SITUATIONS. VEHICLE (2017 Q5) HAS 22K MILES WITH THE ABS SYSTEM/TIRES APPEARING TO BE IN GOOD WORKING ORDER. MY WIFE AND I HAVE USED MULTIPLE STOPPING TECHNIQUES (PUMPING BRAKES, APPLYING SOFT PRESSURE, AND ALSO HARD PRESSURE) WITH THE SAME RESULT: ON 2 OCCASIONS THE VEHICLE ESSENTIALLY LOCKED UP AND SLID 1/2 WAY THROUGH AN INTERSECTION. FORTUNATELY…”
NHTSA complaint #11308697, 2020

Steering 4

“Steering is occasionally exhibits resistance when turning left or right. Steering becomes very stiff intermittently. I have taken the to a repair twice but the does not duplicate. The repair did a scan to see if there were any codes but none came up. We also have an ODB2 scanner and scan the vehicle right when problem occurred but no codes were displayed on my scanner. My wife has a long commute of 40 miles in each direction and I concerned. There should be a recall as I feel this is a safety issue.”
NHTSA complaint #11565693, 2024

“Electromechanical steering rack failed as I was driving. It was hard to move my vehicle. The problem has been confirmed by the dealership. They stated that water entered the electromechanical steering unit causing it to fail. Shouldn't these units be watertight? No other warning or symptoms before the incident. I also read online that Audi has numerous steering rack failure problems. It's a hazard.”
NHTSA complaint #11501550, 2023

“Power steering component completely failed. No issues previously. No warning.”
NHTSA complaint #11498870, 2022

Air Bags 3 2 crash 3 injury

“WE REAR-ENDED A SEMI TRUCK WHILE DRIVING ON A HIGHWAY AS TRAFFIC BEGAN TO SLOW . THE ENTIRE FRONT END OF OUR VEHICLE WAS BADLY DAMAGED. THE AIRBAGS DID NOT DEPLOY AND THE PRETENSIONERS ON THE DRIVERS SEATBELT DID NOT ENGAGE . THE SPEED AT WHICH WE WERE TRAVELING IS UNKNOWN BUT LIKELY MORE THAN 15 MILES PER HOUR AND LESS THAN 40 MILES PER HOUR. THE DRIVER LOOKED AWAY FROM THE ROAD BRIEFLY AND REAR-ENDED THE TRUCK AHEAD . WE ARE EXTREMELY CONCERNED THAT OUR AIRBAGS AND SEATBELT DID NOT ENGAGE. THE DRIVER HIT HER HEAD ON THE STEERING WHEEL AND THE PASSENGERS KNEES WERE JAMMED INTO THE GLOVE COM…”
NHTSA complaint #11030790, 2017 · crash · 2 injury(ies)

“TL* THE CONTACT CALLED ON BEHALF ON HER CLIENT WHO OWNED A 2017 AUDI Q5. WHILE DRIVING AT 10-15 MPH, ANOTHER VEHICLE WAS SPEEDING THROUGH A RED LIGHT AND CRASHED INTO THE FRONT PASSENGER SIDE OF THE VEHICLE. NO AIR BAGS DEPLOYED AND NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOTALED AND TOWED TO THE TOW YARD. A POLICE REPORT WAS FILED. THE DRIVER RECEIVED MEDICAL ATTENTION ON THE SCENE OF THE CRASH DUE TO A BROKEN STERNUM ALONG WITH OTHER UNKNOWN INJURIES. THE DRIVER HAD AN APPOINTMENT TO SEE A DOCTOR FOR A FOLLOW UP. A POLICE REPORT WAS FILED. THE DEALER AND MANUFACTURER WERE NOT MADE AWA…”
NHTSA complaint #11210331, 2019 · crash · 1 injury(ies)

“TL* TAKATA RECALL. THE CONTACT OWNS A 2017 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (WILLIAMS AUTO WORLD, 2845 E SAGINAW ST, LANSING, MI 48912, (517)-484-1341) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WER…”
NHTSA complaint #11144963, 2018

Structure 3 2 crash 2 injury

“WE REAR-ENDED A SEMI TRUCK WHILE DRIVING ON A HIGHWAY AS TRAFFIC BEGAN TO SLOW . THE ENTIRE FRONT END OF OUR VEHICLE WAS BADLY DAMAGED. THE AIRBAGS DID NOT DEPLOY AND THE PRETENSIONERS ON THE DRIVERS SEATBELT DID NOT ENGAGE . THE SPEED AT WHICH WE WERE TRAVELING IS UNKNOWN BUT LIKELY MORE THAN 15 MILES PER HOUR AND LESS THAN 40 MILES PER HOUR. THE DRIVER LOOKED AWAY FROM THE ROAD BRIEFLY AND REAR-ENDED THE TRUCK AHEAD . WE ARE EXTREMELY CONCERNED THAT OUR AIRBAGS AND SEATBELT DID NOT ENGAGE. THE DRIVER HIT HER HEAD ON THE STEERING WHEEL AND THE PASSENGERS KNEES WERE JAMMED INTO THE GLOVE COM…”
NHTSA complaint #11030790, 2017 · crash · 2 injury(ies)

“HIT A STATIONARY HONDA CRV ON BLACK ICE AT APPROX 45-50 MPH. IMPACT WAS STRAIGHT ON FRONT OF OUR CAR AND REAR OF THE CRV. OUR BOTH VEHICLES WERE TOTALED, NONE OF OUR AIR BAGS DEPLOYED. OUR VEHICLE WAS THEN HIT FROM THE REAR BY A JEEP WRANGLER AT ABOUT THE SAME SPEED. STILL NO DEPLOYMENT OF AIR BAGS. WE ARE CONCERNED THAT THE AIRBAGS MAY HAVE BEEN DEFECTIVE. ACCIDENT HAPPENED IN A 31 CAR PILE UP ON I-68 NEAR EXIT 29. WE ARE VERY LUCKY THERE WERE NO KNOWN INJURIES OTHER THAN STIFFNESS AND SORE SPOTS. OCCUPANTS WERE DRIVER 52 YRS OLD AND FRONT PASSENGER 17 YRS OLD.”
NHTSA complaint #11289806, 2019 · crash

“My rear subframe is completely rotted out and the dealership I bought it from but a new inspection sticker sold it to me and told me it was perfect condition”
NHTSA complaint #11737878, 2026

Unknown Or Other 3 1 crash

“HIT A STATIONARY HONDA CRV ON BLACK ICE AT APPROX 45-50 MPH. IMPACT WAS STRAIGHT ON FRONT OF OUR CAR AND REAR OF THE CRV. OUR BOTH VEHICLES WERE TOTALED, NONE OF OUR AIR BAGS DEPLOYED. OUR VEHICLE WAS THEN HIT FROM THE REAR BY A JEEP WRANGLER AT ABOUT THE SAME SPEED. STILL NO DEPLOYMENT OF AIR BAGS. WE ARE CONCERNED THAT THE AIRBAGS MAY HAVE BEEN DEFECTIVE. ACCIDENT HAPPENED IN A 31 CAR PILE UP ON I-68 NEAR EXIT 29. WE ARE VERY LUCKY THERE WERE NO KNOWN INJURIES OTHER THAN STIFFNESS AND SORE SPOTS. OCCUPANTS WERE DRIVER 52 YRS OLD AND FRONT PASSENGER 17 YRS OLD.”
NHTSA complaint #11289806, 2019 · crash

“I was driving on the highway with no vehicles or overhead obstruction when the sunroof shattered.”
NHTSA complaint #11494812, 2022

“I AM CONCERNED ABOUT THE LACK OF VIABILITY OF THE DUE TO THE POSITIONING OF THE DRIVERS SIDE MIRROR IN THE AUDI A5 SUV. THE MIRROR IS VERY LARGE AND BLOCKS THE ABILITY TO SEE VEHICLES ON THE LEFT WHEN STOPPED AT A STOP SIGN, ESPECIALLY SML SPORTS CARS OR VEHICLES ON AN ANGLE IF THERE IS A SLIGHT HILL. SMALL PERSONS WILL BE MORE AFFECTED BY THIS THAN OTHERS. I HAVE HAD MANY CLOSE CALLS BECAUSE THE CAR WAS BEHIND THE MIRROR. ALSO THERE IS A BLIND SPOT WHEN USING THE VEHICLE DETECTION SYSTEM ON THE FREEWAY; IF THE APPROACHING VEHICLE IS HALF WAY PARALLEL TO YOU, IE CHANGED LANES CLOSE TO YOU,…”
NHTSA complaint #11098684, 2018

Engine And Engine Cooling 2

“The contact owns a 2017 Audi Q5. The contact stated while driving at an undisclosed speed, there was an abnormally high whistling pitch sound coming from the vehicle. The contact had to add additional oil to the engine. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, and the contact was informed that the vehicle was consuming an excessive amount of engine oil. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage…”
NHTSA complaint #11537598, 2023

“TL* THE CONTACT OWNS A 2017 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI LAKELAND, 1215 GRIFFIN RD, LAKELAND, FL 33805, 863-284-0880) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.”
NHTSA complaint #11102390, 2018

Fuel System 2

“The contact owns a 2017 Audi Q5. The contact stated that vehicle was serviced in 2017 under NHTSA Campaign Number: 17V298000 (Fuel System, Gasoline) by the dealer. The contact stated that while his wife was driving at an undisclosed speed, fumes was detected inside the vehicle. The contact stated that he checked the vehicle and became aware that fuel was leaking underneath the vehicle. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the fuel pump flange needed to be replaced. The contact was informed that the warranty for the repair was 12-months. The contact…”
NHTSA complaint #11525358, 2023

“TL* THE CONTACT OWNS A 2017 AUDI Q5. THE CONTACT WAS NOT MADE AWARE OF NHTSA CAMPAIGN NUMBER: 17V298000 (FUEL SYSTEM, GASOLINE) UNTIL AFTER THE VEHICLE WAS PURCHASED. THE CONTACT WAS UNABLE TO DETERMINE IF THERE MAY BE A STOP SALE OF THE VEHICLE DUE TO THE DEALER (AUDI NORTH AUSTIN, 12971 POND SPRINGS RD, AUSTIN, TX 78729, (844) 473-2985) AND MANUFACTURER BEING UNABLE TO DETERMINE WHEN THE REMEDY AND REPAIR PARTS WOULD BE AVAILABLE. THE CONTACT RECEIVED NO WRITTEN NOTICE OF A MANUFACTURER RECALL. THE SERVICE CENTER MANAGER SENT AN E-MAIL A MONTH AFTER THE VEHICLE WAS SOLD AND THE CONTACT WAS W…”
NHTSA complaint #11005018, 2017

Suspension 2

“FEW DAYS AGO, I WAS DRIVING THE CAR( USUALLY MY WIFE IS DRIVING IT) STOPPED TO A STOP LIGHT, ACTUALLY I TRIED TO STOP, BUT, THE CAR WAS STILL MOVING. AT THE SAME TIME, I NOTICED A VERY HIGH ENGINE REVS, AND THE CAR WAS MOVING, EVEN WITH ME PRESSING HARD THE BREAKS. LUCKILY, WE GOT GREEN LIGHT, AND NOTHING MAJOR HAPPENED. BUT, THE WORST PART IS THAT, I NOTICED, ABOVE THE FRONT WHEELS, SOME SUSPENSION COMPONENTS, PARTS, NUTS, AT ONLY 5 MM OR LESS. IS RIGHT ABOVE THE FRONT WHEELS. IT IS NOT ON THE SIDE, AS SUPPOSED TO BE. THE CLEARANCE BETWEEN THAT PART AND THE WHEELS SHOULD BE A LOT MORE. T…”
NHTSA complaint #11109503, 2018

“WHEN COMING TO A STOP OR ACCELERATING AWAY FROM A STOP THE REAR SUSPENSION MAKING A CLICKING/CLUNKING SOUND FROM BOTH THE RIGHT AND LEFT SIDES OF THE VEHICLE. THE MANUFACTURER HAS LOOKED INTO THE ISSUE 3 TIMES, THE FIRST TWO AGREEING THERE WAS A PROBLEM BUT I THE THIRD VISIT THEY ARE NOW SAYING THE ISSUE IS NORMAL. THE NOISE COMES FROM THE FORWARD REAR SUB-FRAME BUSHING WHICH WERE REPLACED ON 11/13/2017 BUT HAS SINCE RETURNED. THE CONCERN IS THE VEHICLE IS UNSAFE TO DRIVE.”
NHTSA complaint #11092325, 2017

Vehicle Speed Control 2

“ON MONDAY 3/9/2020 AROUND 6:45PM EDT, I WAS DRIVING IN A RESIDENTIAL ZONE APPROX. 25-30 MPH. I APPROACHED A STOP SIGN AND PRESSED THE BRAKE TO STOP THE CAR. THE CAR SLOWED SLIGHTLY BUT DID NOT STOP, DESPITE MY INTENSE PRESSURE ON THE BRAKE PEDAL. INSTEAD, THE ENGINE REVVED SPONTANEOUSLY SEVERAL TIMES AND I PROCEEDED HALF-WAY THROUGH THE (THANKFULLY EMPTY) INTERSECTION. I CONFIRMED I WAS IN REGULAR DRIVE GEAR (NOT THE SEMI-MANUAL MODE), THEN QUICKLY PUT THE CAR IN PARK TO STOP THE VEHICLE, BUT THE ENGINE CONTINUED TO REV. I TURNED THE IGNITION OFF AND BACK ON, THEN CONTINUED DRIVING WITHOUT…”
NHTSA complaint #11317684, 2020

“ON THURSDAY MARCH 16TH APPROX AROUND 6 PM, I WAS DRIVING BACK HOME FROM WORK. WHEN I TRIED TO STOP THE CAR AT A STOP LIGHT (DRIVING APPROX 40-45 MILES/HR SPEED ON A STRAIGHT ROAD) BY PUSHING THE BREAK PEDAL THE VEHICLE SLOWED DOWN, BUT FAILED TO STOP COMPLETELY AND CONTINUED TO ROLL AUTONOMOUSLY AT A SLOWER SPEED. AS I CONTINUED TO PUSH THE BRAKE, ENGINE REVVED UP TWICE SPONTANEOUSLY. I IMMEDIATELY SHIFTED THE GEAR TO PARK AND THE VEHICLE STOPPED. APPROX A MINUTE LATER I SHIFTED BACK TO DRIVE AND DROVE THE CAR HOME. NEXT MORNING I DROVE THE CAR TO AUDI DEALERSHIP AND THEY RAN THE VEHICLE DIAG…”
NHTSA complaint #10968487, 2017

Power Train 1

“VEHICLE TRANSMISSION DOWNSHIFTS ABRUPTLY WHEN SLOWING TO A STOP. TRANSMISSION SLAMS INTO EACH GEAR AS YOU SLOW CAUSING AN UNEXPECTED INCREASE IN ENGINE BRAKING. THIS OCCURS REGARDLESS OF DRIVE SELECT MODE (COMFORT, AUTO, OR SPORT). THERE ARE NUMEROUS COMPLAINTS ABOUT THIS BEHAVIOR ACROSS AUDI OWNER FORUMS FOR VEHICLES WITH THE SAME ENGINE AND TRANSMISSION COMBINATION (3.0L SUPERCHARGED V6 MATED TO ZF 8HP TRANSMISSION). ADDITIONALLY, THERE'S A FREQUENT LONG DELAY FOR THE REVERSE CAMERA IMAGE TO DISPLAY ON THE SCREEN WHEN SELECTING REVERSE. IT CAN TAKE UP TO 7-10 SECONDS. IF THERE IS A SOFTW…”
NHTSA complaint #11374984, 2020

Seat Belts 1 1 crash 2 injury

“WE REAR-ENDED A SEMI TRUCK WHILE DRIVING ON A HIGHWAY AS TRAFFIC BEGAN TO SLOW . THE ENTIRE FRONT END OF OUR VEHICLE WAS BADLY DAMAGED. THE AIRBAGS DID NOT DEPLOY AND THE PRETENSIONERS ON THE DRIVERS SEATBELT DID NOT ENGAGE . THE SPEED AT WHICH WE WERE TRAVELING IS UNKNOWN BUT LIKELY MORE THAN 15 MILES PER HOUR AND LESS THAN 40 MILES PER HOUR. THE DRIVER LOOKED AWAY FROM THE ROAD BRIEFLY AND REAR-ENDED THE TRUCK AHEAD . WE ARE EXTREMELY CONCERNED THAT OUR AIRBAGS AND SEATBELT DID NOT ENGAGE. THE DRIVER HIT HER HEAD ON THE STEERING WHEEL AND THE PASSENGERS KNEES WERE JAMMED INTO THE GLOVE COM…”
NHTSA complaint #11030790, 2017 · crash · 2 injury(ies)

Visibility 1

“THE ROOF OF MY 2017 AUDI Q5 IS GLASS, AND IT MAKES A CONSTANT RATTLING NOISE WHILE DRIVING. I TOOK IT TO THE AUDI SERVICE CENTER TO BE SERVICED, AND THE SUNROOF FRAME ALONG WITH ALL OF THE BOLTS WERE REPLACED IN DECEMBER 2019. AS OF TODAY, THE RATTLE IS STRONGLY PRESENT AGAIN. THIS ISSUE IS ONGOING, AND IT IS A MAJOR SAFETY CONCERN FOR ME. THE GLASS ROOF COULD LITERALLY SHATTER AND RESULT IN A FATAL INJURY. I FILED A COMPLAINT WITH THE BBB AUTO LINE, BUT I WAS TOLD THAT AN INVESTIGATION COULDN'T BE CONDUCTED BECAUSE A TWO YEAR DEADLINE THAT I MISSED EVEN THOUGH THE VEHICLE HAS LESS THAN 1…”
NHTSA complaint #11325593, 2020

Wheels 1

“FEW DAYS AGO, I WAS DRIVING THE CAR( USUALLY MY WIFE IS DRIVING IT) STOPPED TO A STOP LIGHT, ACTUALLY I TRIED TO STOP, BUT, THE CAR WAS STILL MOVING. AT THE SAME TIME, I NOTICED A VERY HIGH ENGINE REVS, AND THE CAR WAS MOVING, EVEN WITH ME PRESSING HARD THE BREAKS. LUCKILY, WE GOT GREEN LIGHT, AND NOTHING MAJOR HAPPENED. BUT, THE WORST PART IS THAT, I NOTICED, ABOVE THE FRONT WHEELS, SOME SUSPENSION COMPONENTS, PARTS, NUTS, AT ONLY 5 MM OR LESS. IS RIGHT ABOVE THE FRONT WHEELS. IT IS NOT ON THE SIDE, AS SUPPOSED TO BE. THE CLEARANCE BETWEEN THAT PART AND THE WHEELS SHOULD BE A LOT MORE. T…”
NHTSA complaint #11109503, 2018