2016 Ram 2500 Problems & Owner Complaints

Power Train 62 6 crash 1 fire 4 injury

“TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE THE CONTACT'S GIRLFRIEND WAS DRIVING THE VEHICLE, THE GEAR SHIFT LEVER WAS PLACED IN THE REVERSE POSITION, BUT THE VEHICLE ACCELERATED FORWARD. AS A RESULT, THE VEHICLE CRASHED INTO A MOBILE HOME AND A PORTABLE SHED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE FACE AND MID-SECTION. THE DRIVER WAS TRANSPORTED BY AMBULANCE TO THE LOCAL HOSPITAL TO SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE…”
NHTSA complaint #11088432, 2018 · crash · 2 injury(ies)

“The contact owns a 2016 Ram 2500. The contact stated while the vehicle was parked and running, she opened the front driver's side door and stepped on the running board with her body between the front driver's side door and the vehicle frame. The vehicle lunged forward independently, turned to the left and crashed into the front end of the passenger's side of the unoccupied vehicle parked next to it. The contact became trapped between the two vehicles and pinned between the driver's side door and the frame of her vehicle. The contact stated that the vehicle was squeezing continuously as if it h…”
NHTSA complaint #11456603, 2022 · crash · 1 injury(ies)

“TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE ATTEMPTING TO SHIFT GEARS, THE GEAR SHIFTER SEPARATED FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO BRYANT MOTORS (2901 SOUTH LIMIT AVE, SEDALIA, MO) WHERE THE FAILURE WAS REPAIRED. LATER, WHILE BACKING OUT OF THE GARAGE, THE TRANSMISSION WOULD NOT SWITCH INTO THE DRIVE POSITION. THE VEHICLE WOULD ONLY DRIVE IN FOURTH GEAR AND WAS TAKEN BACK TO THE DEALER WHO REPLACED THE BRAKE TRANSMISSION SHIFT INTERLOCK SOLENOID. ON ONE OCCASION, AFTER SWITCHING INTO THE PARK POSITION WITH THE ENGINE STILL RUNNING, THE DRIVER EXITED THE VEHICLE. MOMENTS LATE…”
NHTSA complaint #11265322, 2019 · crash · 1 injury(ies)

Engine 53 1 fire

“TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE DRIVING 55 MPH, THE REGENERATION PROCESS WARNING INDICATOR ILLUMINATED. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED EXTREME HEAT COMING FROM THE EXHAUST PIPE. THE VEHICLE WAS TAKEN TO MCSWEENEY CHRYSLER DODGE JEEP RAM (2605 DR JOHN HAYNES DR, PELL CITY, AL 35125, (205) 814-7300) WHERE THE CONTACT WAS INFORMED THAT THEY WERE AWARE OF THE FAILURE. AT NIGHT, BLUE FLAMES CAME OUT OF THE EXHAUST PIPE WHEN THE REGENERATION PROCESS BEGAN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE…”
NHTSA complaint #11128509, 2016 · fire

“Grid heater nut/bolt detached and entered engine, causing catastrophic internal failure and total engine loss while driving.”
NHTSA complaint #11733046, 2026

“The vgt actuator failed the truck only has 127000 miles on it ram extended the warranty for 2015 trucks but not 2016. The part to replace it from ram has almost doubled in a years time. It is now $2170. For this part whose internal computer components have failed. The files uploaded was just for the part. I can upload the repair cost when done. I am just trying to get everyone to see how corrupt these companies are becoming. They could have saved themselves some problems if they would just paid the $3000 to fix it this is a rough estimate.”
NHTSA complaint #11717792, 2026

Steering 43

“the V06 Recall on this vehicle that for some reason was approved is an inadequate repair. The steering wheel is not adjustable with the "Weld Fix". Stellantis should have to replace the defective parts. My truck is not not able to be aligned 100%. The repair was done in 2019, and I have complained about this in the past once I realized what they did to "FIX" the issue for the recall. They have been no help and said that because it was and approved repair even though this should never of been a long term solution.. according to them I'm SOL and the dealership can align it but other shops are sa…”
NHTSA complaint #11754201, 2026

“This complaint is against HENDRICK CHRYSLER DODGE JEEP RAM IN HOOVER ALABAMA misaligned solid-axle geometry and compromised tire casings triggered a violent, uncontrollable oscillation through the steering system, rendering the truck an immediate highway safety hazard. The vehicle was so dangerous to operate that it could not be driven home and remains stranded at a secondary residential location. IV. EXPEDITION OF COMPLAINT: DEALERSHIP BAD-FAITH REFUSAL Following the failure, a corporate case file was officially opened with Ram Corporate Customer Care. Upon notification of the corporate escal…”
NHTSA complaint #11751693, 2026

“The contact owns a 2016 RAM 2500. The contact stated while driving at an undisclosed speed, the steering wheel failed to steer in the intended direction. In addition, the contact stated that the steering wheel independently steered the vehicle to the right. The vehicle was taken to the dealer, however the contact was informed that the alignment could not be completed because of an unrepaired recall repair. The contact received a recall notification, NHTSA Campaign Number: 19V021000 (Steering). The vehicle was taken to the dealer, however the contact was informed that the recall repair was comp…”
NHTSA complaint #11740029, 2025

Electrical System 37 2 crash 1 fire 2 injury

“WHEN PULLING A CAMPER THE TRUCK SHUT OFF (THERE WAS NO FUNCTION OF THE GAS OR BRAKE PEDAL) CAUSING THE CAMPER TO JACK KNIFE AND HIT THE REAR TAIL LIGHT. WHEN THE CAMERA CAUGHT UP TO THE TRUCK WET SPUN 180 DEGREES AT 65 MPH THEN FLIPPED. NO AIRBAG WENT OFF AND THE SEATBELT DID NOT STAY LOCKED. MY SON WHO WAS SITTING IN THE BACK CLIMBED OUT OF THE BACKSEAT WITHOUT UNLATCHING HIS SEATBELT.”
NHTSA complaint #11054402, 2017 · crash · fire · 2 injury(ies)

“2016 RAM DIESEL 6.7 L EXPERIENCING STALLING WHEN DECELERATING TO STOP - LOSE POWER, RAN OFF ROAD AS RESULT. VEHICLE HAS 3 SECOND DELAY WHEN ATTEMPTING TO ACCELERATE- SERIOUS SAFETY CONCERN CAUSED SEVERAL NEAR MISSES”
NHTSA complaint #10948379, 2016 · crash

“To Whom It May Concern, I am requesting a no-cost replacement of the factory Uconnect 8.4 radio in my truck (VIN: [XXX]) due to daily safety-related failures that significantly affect the safe operation of my vehicle. Every day, the radio experiences a startup delay where the screen remains black and many center stack functions are unavailable. This delay often lasts 5–10 minutes before the system becomes operational. During normal driving, the radio also displays repeated “Vehicle Phone Requires Service” error messages, creating a constant distraction that takes my attention away from the…”
NHTSA complaint #11750226, 2025

Service Brakes 35 1 crash

“I WAS DRIVING DOWN THE STREET AT 35 MPH WHEN ALL OF A SUDDEN I LOST MY BRAKES. I HAD TO SWERVE TO AVOID HITTING ANOTHER CAR AND ENDED UP ON THE SIDEWALK. I THEN PUSHED MY EMERGENCY BRAKE IN TO STOP. I RAN INTO A STREET SIGN AND THE FRONT PASSENGER QUARTER PANEL, LIGHT AND MIRROR WERE DAMAGED. ONCE I WAS ABLE TO GET A TOW TO MY OFFICE I REALIZED THAT WHAT HAD HAPPENED WAS THE SHOCK HAD BROKEN OFF THE AXLE AND SEVERED THE BRAKE LINE. THIS IS THE FOURTH TIME THAT THIS SHOCK HAS COME OF THE AXLE AND DODGE HAS DONE NOTHING TO SOLVE THE PROBLEM. NOW MY LIFE WAS PUT IN DANGER ALONG WITH THAT OF OTHER…”
NHTSA complaint #11118235, 2018 · crash

“ITBM Integrated Trailer Brake Module not outputting correct breaking voltage to trailer.”
NHTSA complaint #11716646, 2025

“ABS FAILURE, WHICH TURNS OFF TRACTION CONTROL AND CRUISE CONTROL. This is a known issue for the HCU to fail. How is this not a recall on 2016 but it is on 17 and 18. Same parts.... have replace front hubs with new ABS sensors and rear ABS sensors, still on. It has to be the HCU or the module.”
NHTSA complaint #11707920, 2025

Unknown Or Other 33 1 crash

“HAVE 2016 RAM TRUCK, JUMPS OUT OF GEAR HITS A FENCE. TAKE IT TO A DEALER THEY ADMIT THERE IS A RECALL. THEY REPAIR THE RECALL AND TELL ME TO CALL FCA CUSTOMER SUPPORT 1800-992-1997 I SPEAK WITH QUINTIN AND HE TELLS ME SINCE THE DEALER ALREADY REPLACED THE PART, THEY CAN NOT CONFIRM THAT IS WHY MY TRUCK ROLLED INTO A FENCE. AND DENIED THE BODY REPAIRS. I ASK FOR DOCUMENTATION THAT STATES WHY THEY ARE REFUSING TO REPAIR DAMAGE DUE TO THEIR DEFECTIVE PRODUCT. THEY TELL ME THAT IS CONFIDENTIAL AND THAT I NEED TO GO THRU MY INSURANCE TO MAKE A CLAIM. SO I HAVE TO PAY FOR THEIR FAULTY EQUIPMENT. LES…”
NHTSA complaint #11193560, 2019 · crash

“Got into my truck after letting it warm up and the shifter broke out of the handle. It’s a known problem cause the design is flawed by putting so much pressure on the part. So in the end it breaks and then you can’t get your vehicle out of park or whatever gear it broke in. I was charged 718.00 for it to get fixed when I think this should be a recall or tsb.”
NHTSA complaint #11718053, 2026

“The grab handle or left interior a arm part broke and fell of in my lap while I was driving luckily it did not fall off when I entered the vehicle or I would have been flat on my back. I contacted Stelantis got the typical run around. Tried to order new part but part has been discontinued. Now I am driving with airbag not covered and exposed. The part number for my truck is 5RM911XAC you can check discontinued. I ask Stelantis to find part after I tried for months to no avail. Reply was sorry part discontinued. What broke was the plastic that holds two screws in. Hopefully no one gets hurt if…”
NHTSA complaint #11688411, 2025

Vehicle Speed Control 17 1 crash 2 injury

“TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE THE CONTACT'S GIRLFRIEND WAS DRIVING THE VEHICLE, THE GEAR SHIFT LEVER WAS PLACED IN THE REVERSE POSITION, BUT THE VEHICLE ACCELERATED FORWARD. AS A RESULT, THE VEHICLE CRASHED INTO A MOBILE HOME AND A PORTABLE SHED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE FACE AND MID-SECTION. THE DRIVER WAS TRANSPORTED BY AMBULANCE TO THE LOCAL HOSPITAL TO SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE…”
NHTSA complaint #11088432, 2018 · crash · 2 injury(ies)

“ABS FAILURE, WHICH TURNS OFF TRACTION CONTROL AND CRUISE CONTROL. This is a known issue for the HCU to fail. How is this not a recall on 2016 but it is on 17 and 18. Same parts.... have replace front hubs with new ABS sensors and rear ABS sensors, still on. It has to be the HCU or the module.”
NHTSA complaint #11707920, 2025

“ABS system/ Traction control system/ 4wheel drive system/ cruise control. I had the ABS system repaired/replaced once this year already and now i need it done again. ABS failure makes the 4wheel drive system fail and it's winter time and i need 4 wheel drive for safety.”
NHTSA complaint #11558248, 2023

Structure 13 1 crash

“HAVE 2016 RAM TRUCK, JUMPS OUT OF GEAR HITS A FENCE. TAKE IT TO A DEALER THEY ADMIT THERE IS A RECALL. THEY REPAIR THE RECALL AND TELL ME TO CALL FCA CUSTOMER SUPPORT 1800-992-1997 I SPEAK WITH QUINTIN AND HE TELLS ME SINCE THE DEALER ALREADY REPLACED THE PART, THEY CAN NOT CONFIRM THAT IS WHY MY TRUCK ROLLED INTO A FENCE. AND DENIED THE BODY REPAIRS. I ASK FOR DOCUMENTATION THAT STATES WHY THEY ARE REFUSING TO REPAIR DAMAGE DUE TO THEIR DEFECTIVE PRODUCT. THEY TELL ME THAT IS CONFIDENTIAL AND THAT I NEED TO GO THRU MY INSURANCE TO MAKE A CLAIM. SO I HAVE TO PAY FOR THEIR FAULTY EQUIPMENT. LES…”
NHTSA complaint #11193560, 2019 · crash

“The tailgate will not stay closed. It comes open when driving and sometimes won’t stay closed at all. This is a common problem/recall with this model truck but for some reason doesn’t show up with my VIN #”
NHTSA complaint #11566716, 2023

“The tailgate still falls open unexpectedly while driving after the tailgate recall repair was done.. The tailgate fell open and hit my camper power jack and dented the tailgate above the handle.. I'd like the tailgate latch to be fixed correctly and the dent fixed as well.. im afraid to haul anything in the back that could potentially fall or slide out due to this issue..”
NHTSA complaint #11443970, 2021

Fuel/Propulsion System 12

“Def system failed ABS, track,tire pressure. Service 4 wheel drive system. 4 wheel drive system temporarily unavailable.”
NHTSA complaint #11655557, 2025

“The service engine lamp came on. When the mechanic investigated, it was determined that the problem is identical to the Warranty Bulletin titled Cummins 6.7L Turbocharger Actuator - X99 Warranty Extension that pertains to the 2015 RAM 2500 pickup. My vehicle is a 2016 and there is no warranty extension, even though it is an identical problem. The vehicle was not drivable as is and I had to replace the Turbocharger Actuator. I am assuming that this is a known problem to Cummins and to RAM. There should be a Warranty Bulletin for the 2016 also.”
NHTSA complaint #11653069, 2025

“The contact owns a 2016 Ram 2500. The contact stated while driving at 65 MPH, the contact smelled a strong odor of gasoline and the contact felt the vehicle losing power. In addition, the contact noticed smoke coming from the rear of the vehicle, and no warning lights illuminated on the instrument panel. The contact placed a rubber line on the fuel line because he noticed the fuel line was rubbing against the frame of the vehicle causing the fuel line to wear. The vehicle was not diagnosed. The manufacturer was contacted, and a case was filed. The failure mileage was 87,000.”
NHTSA complaint #11488811, 2022

Suspension 12 1 crash

“I WAS DRIVING DOWN THE STREET AT 35 MPH WHEN ALL OF A SUDDEN I LOST MY BRAKES. I HAD TO SWERVE TO AVOID HITTING ANOTHER CAR AND ENDED UP ON THE SIDEWALK. I THEN PUSHED MY EMERGENCY BRAKE IN TO STOP. I RAN INTO A STREET SIGN AND THE FRONT PASSENGER QUARTER PANEL, LIGHT AND MIRROR WERE DAMAGED. ONCE I WAS ABLE TO GET A TOW TO MY OFFICE I REALIZED THAT WHAT HAD HAPPENED WAS THE SHOCK HAD BROKEN OFF THE AXLE AND SEVERED THE BRAKE LINE. THIS IS THE FOURTH TIME THAT THIS SHOCK HAS COME OF THE AXLE AND DODGE HAS DONE NOTHING TO SOLVE THE PROBLEM. NOW MY LIFE WAS PUT IN DANGER ALONG WITH THAT OF OTHER…”
NHTSA complaint #11118235, 2018 · crash

“This complaint is against HENDRICK CHRYSLER DODGE JEEP RAM IN HOOVER ALABAMA misaligned solid-axle geometry and compromised tire casings triggered a violent, uncontrollable oscillation through the steering system, rendering the truck an immediate highway safety hazard. The vehicle was so dangerous to operate that it could not be driven home and remains stranded at a secondary residential location. IV. EXPEDITION OF COMPLAINT: DEALERSHIP BAD-FAITH REFUSAL Following the failure, a corporate case file was officially opened with Ram Corporate Customer Care. Upon notification of the corporate escal…”
NHTSA complaint #11751693, 2026

“I received an NHTSA recall notice V06/NHTSA 19V-021 on or about April 2023, I brought this vehicle to Stat Line Jeep Dodge RAM located in Somerset, MA early April to fix the vehicle pursuant to the recall notice for a Drag Link problem/defect. Upon arrival the service department stated they had not received a welding machine necessary to fix the problem and to call for another appointment, On or about April 10, 2023, I again brought the vehicle to State Line RAM dealership to complete the repair. On May 31, 2023, I brought the vehicle to Town Fair Tire Center to have all 4 new tires replac…”
NHTSA complaint #11662561, 2023

Air Bags 11 5 crash 1 fire 6 injury 1 death

“I WAS DOING ABOUT 50MPH DOWN A STATE ROAD WHEN A GUY PULLED OUT IN FRONT OF ME ATTEMPTING TO GO IN THE DIRECTION I WAS COMING FROM. I SLAMMED ON THE BRAKES AND TURNED THE WHEEL SLIGHTLY TO THE LEFT TO SO IT WAS NOT A DIRECT T-BONE. THE FRONT END OF MY BRAND NEW TRUCK WHICH HAD 292 MILES ON IT WAS CAVED IN AND THE HIT MADE HIS VEHICLE COME AROUND AND HIT THE PASSENGER SIDE OF MY TRUCK. NOT ONE AIRBAG WENT OFF. I'M ASSUMING I WAS DOING 40-45MPH ON IMPACT. ...UPDATED 07/10/17 *BF *CN”
NHTSA complaint #10894299, 2016 · crash · 1 death(s)

“I WAS IN AN ACCIDENT TRAVELING AROUND 45 MPH, ANOTHER VEHICLE TURNED IN FRONT OF ME. I COULDN'T STOP SO I DID HIT THIS OTHER VEHICLE HEAD-ON. I TBONED THIS OTHER VEHICLE AND THEIR AIRBAGS DID DEPLOY, HOWEVER, THE AIRBAGS ON MY $70,000 2016 6K MILE TRUCK FAILED TO DEPLOY.”
NHTSA complaint #10853022, 2016 · crash · 3 injury(ies)

“WHEN PULLING A CAMPER THE TRUCK SHUT OFF (THERE WAS NO FUNCTION OF THE GAS OR BRAKE PEDAL) CAUSING THE CAMPER TO JACK KNIFE AND HIT THE REAR TAIL LIGHT. WHEN THE CAMERA CAUGHT UP TO THE TRUCK WET SPUN 180 DEGREES AT 65 MPH THEN FLIPPED. NO AIRBAG WENT OFF AND THE SEATBELT DID NOT STAY LOCKED. MY SON WHO WAS SITTING IN THE BACK CLIMBED OUT OF THE BACKSEAT WITHOUT UNLATCHING HIS SEATBELT.”
NHTSA complaint #11054402, 2017 · crash · fire · 2 injury(ies)

Engine And Engine Cooling 7

“The contact owns a 2016 Ram 2500. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the vehicle lost motive power and went into LIMP Mode. The contact stated that the failure was intermittent but also occurred while towing a 30-foot trailer or a 24-foot trailer. Occasionally, after pulling over, turning off, and restarting the vehicle, the vehicle returned to normal functionality. On other occasions, the vehicle was towed back to the residence after the failure. The vehicle was taken to an Auto Parts Store and diagnosed using a handheld sc…”
NHTSA complaint #11717651, 2025

“Engine Fan / Radiator Shroud. During hot weather and engine temperature, the engine fan engaged. Due to the high ambient, I believe the radiator shroud was hot and the material was soft, it became deformed under the vacuum created by the fan cause it to interfere with the engine fans path of rotation. The interference caused the fan and shroud to shred each other sending shrapnel in all directions, including into the back side of the radiator, engine compartment. Plastic debris was found on top of the valve cover, battery, radiator, exhaust manifold. This problem has been reported by numerus…”
NHTSA complaint #11437306, 2020

“TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER THE PARTS TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN THREE TIMES TO LANDMARK DODGE CHRYSLER JEEP RAM, 6850 MT ZION BLVD, MORROW, GA 30260, AND WAS REJECTED TO BE SERVICED DUE TO THE PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD…”
NHTSA complaint #11330461, 2019

Seat Belts 6 1 crash 1 fire 2 injury

“WHEN PULLING A CAMPER THE TRUCK SHUT OFF (THERE WAS NO FUNCTION OF THE GAS OR BRAKE PEDAL) CAUSING THE CAMPER TO JACK KNIFE AND HIT THE REAR TAIL LIGHT. WHEN THE CAMERA CAUGHT UP TO THE TRUCK WET SPUN 180 DEGREES AT 65 MPH THEN FLIPPED. NO AIRBAG WENT OFF AND THE SEATBELT DID NOT STAY LOCKED. MY SON WHO WAS SITTING IN THE BACK CLIMBED OUT OF THE BACKSEAT WITHOUT UNLATCHING HIS SEATBELT.”
NHTSA complaint #11054402, 2017 · crash · fire · 2 injury(ies)

“Contacted FCA Recall Assistant Center on 10/23/2024 and filed a complaint against Corwin Chrysler Dodge, 3306 E. Kearney St., Springfield, MO., 65803 regarding Safety Recalls that Corwin Chrysler Dodge fraudulently checked off in the system as fixed, but they were not fixed. Case# [XXX] was assigned to the complaint. Keith is the assigned CS Manager and can be reached at 844-378-0575, ext: 3124. Keith informed us today that his hands are tied at this time and he doesn't have the authority to uncheck the safety recalls in the system that would be up to the dealership Corwin Chrysler Dodge in…”
NHTSA complaint #11636143, 2024

“Hello! We have the driver seat and passenger seat that unlock after driving every mile. I have called the dealership and Chrysler and they say they cannot help me. This is a safety issue and I need assistance now”
NHTSA complaint #11536236, 2022

Tires 6

“The contact owns a 2016 Ram 2500 equipped with Hankook Tires, Tire Line: Dynapro AT2, Tire Size: 275/70/R18, DOT Number: 1BJWBRNB. The contact stated that while his son was driving approximately 60-65 MPH, the vehicle started severely vibrating and shaking on the front passenger’s side of the vehicle. The driver pulled to the side of the road and removed and replaced the front passenger’s side tire with the spare. The vehicle was driven to Discount Tire where it was diagnosed that there was a bubble on the tire. The vehicle was taken to Walmart where the tire was replaced. The contact stated t…”
NHTSA complaint #11614360, 2024

“The contact owns a 2016 Ram 2500 equipped with Landsail Tires, Tire Line: CLX-1, Tire Size: LT275/70/R18, DOT number: TBDEF75C. The contact stated while driving 50 MPH, the tread of the front passenger’s side tire separated, causing the vehicle to start shaking abnormally. The vehicle was taken to an independent mechanic where it was confirmed that the front passenger’s side tire tread had separated. The tire as not replaced. The tires were replacement tires. The dealer was not contacted. The manufacturer was not made aware of the failure. The vehicle failure mileage was approximately 42,000.…”
NHTSA complaint #11541238, 2023

“Truck started shaking like a tire was out of round. Right front tire had separation (several large bubbles on the inside of the tire). I replaced that tire with a spare of a different brand. About 2 weeks later the left rear tire had the same issue. These tires are less than 1 year old and have less then 15,000 miles. I do not trust these tires any more and replaced them at significant cost.”
NHTSA complaint #11497118, 2022

Exterior Lighting 5

“THIS IS THE TRADESMAN MODEL, WHICH IS THE BARE BONES BASIC WORK TRUCK. AT NIGHT, WHEN TURNING A 90 DEGREE CORNER, LEFT OR RIGHT, ONE CAN NOT SEE THE ROAD OR WHAT MIGHT BE COMING BECAUSE THE HEADLIGHTS DO NOT ILLUMINATE THE ROAD IN A SHARP TURN. IT IS ESPECIALLY WORRYING WHEN TURNING ON A DARK ROAD FROM A STOP SIGN. THIS HAS BEEN LIKE THIS SINCE THE TRUCK WAS NEW.”
NHTSA complaint #11300103, 2020

“TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHT WAS REPLACED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (JACK WOLF CHRYSLER JEEP, 1615 N. STATE ST, BELVIDERE, ILL, 61108, 815-544-9211) WHERE IT WAS DIAGNOSED THAT THE BULBS BURNED OUT. THE TECHNICIAN REPLACED THE BULBS AND STATED THAT THE FAILURE WAS A KNOWN ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO REIMBURSE THE CONTACT FOR THE REPLACEMENT BULBS. THE CONTACT STATED THAT HE DID NOT RECEIVE A NOTIFICATION FOR AN UNKNOWN RECALL RELATED TO THE ELECTRICAL SYSTEM AND EXTERIOR LIGH…”
NHTSA complaint #11032667, 2017

“MY 2016 RAM 1500 ALMOST KILLED ME THIS MORNING. TRUCK HAS 4,000 MILES ON IT. AT 4 AM I WAS DRIVING ON I-10 EAST BOUND 170 MILES FROM PENSACOLA. CRUISE WAS SET AT 78 AND I WAS IN THE PASSING LANE. THE ROAD WAS PITCH BLACK. WITHOUT ANY WARNING THE ENGINE LOST POWER AND ALL ELECTRICAL. HEADLIGHTS WENT DARK DASH BOARD, ETC. NEEDLESS TO SAY I WAS PANICKED AND MANAGED SOMEHOW TO MAKE IT TO THE RIGHT SHOULDER. AFTER GETTING TO THE SHOULDER EMERGENCY FLASHERS WOULD NOT WORK EVERYTHING WAS DEAD. JUST AS I WAS CONSIDERING GETTING OUT OF THE VEHICLE POWER CAME BACK ON. I PUT ON FLASHERS AND AFTER I CALME…”
NHTSA complaint #10863534, 2016

Wheels 5

“Contacted FCA Recall Assistant Center on 10/23/2024 and filed a complaint against Corwin Chrysler Dodge, 3306 E. Kearney St., Springfield, MO., 65803 regarding Safety Recalls that Corwin Chrysler Dodge fraudulently checked off in the system as fixed, but they were not fixed. Case# [XXX] was assigned to the complaint. Keith is the assigned CS Manager and can be reached at 844-378-0575, ext: 3124. Keith informed us today that his hands are tied at this time and he doesn't have the authority to uncheck the safety recalls in the system that would be up to the dealership Corwin Chrysler Dodge in…”
NHTSA complaint #11636143, 2024

“THE VEHICLE WAS DRIVING ON THE HIGHWAY AT AROUND 60 MPH WHEN THE ABS AND TRACTION CONTROL WARNING LIGHTS CAME ON. IMMEDIATELY AFTER THE WARNING LIGHTS FLASHED ON, THE RIGHT FRONT BRAKE SEIZED UP FOLLOWED BY THE LEFT FRONT BRAKE. VEHICLE SKIDDED TO A HALT AND WAS NO LONGER DRIVE-ABLE DUE TO THE BRAKES BEING COMPLETELY SEIZED. THIS WAS EXTREMELY DANGEROUS AS THERE WAS NO WARNING OF THE SUDDEN STOP AND INABILITY TO FULLY CONTROL THE MOVEMENT OF THE VEHICLE. THE VEHICLE COULD ALSO NOT BE MOVED FURTHER FROM THE ROADSIDE. VEHICLE WAS TOWED TO A DEALERSHIP. THE DEALERSHIP REPORTED THAT THE BRAKE CALI…”
NHTSA complaint #11355387, 2020

“TL* THE CONTACT OWNS A 2016 DODGE RAM 2500. WHEEL STUDS SHEARED WHILE DRIVING. VEHICLE WAS UNSAFE TO OPERATE POSSIBLE CRASH DUE TO LOSS OF WHEEL STUD SUPPORT THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THERE WAS AN ABNORMALLY LOUD SOUND COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT WHO WORK AS A MECHANIC PERFORMED A SELF EVALUATION OF THE VEHICLE AND BECAME AWARE THAT FIVE OF THE WHEEL STUDS ON THE DRIVER'S SIDE FRONT WHEEL HAD SHEARED OFF. THE CONTACT STATED THAT THE WHEEL BEARINGS WERE PREVIOUSLY REPLACED BY BURDICK DODGE CHRYSLER JEEP RAM 5885 CIR DR E #335, CICERO,…”
NHTSA complaint #11308686, 2020

Forward Collision Avoidance 4

“ABS system/ Traction control system/ 4wheel drive system/ cruise control. I had the ABS system repaired/replaced once this year already and now i need it done again. ABS failure makes the 4wheel drive system fail and it's winter time and i need 4 wheel drive for safety.”
NHTSA complaint #11558248, 2023

“All brake warning lights came on , cruise control stopped working abruptly, service brake system warning dinger dinging , abs not working , engine braking all stopped working while loaded going steep grade , nearly lost control of the truck and was nearly in a serious accident , abs module and hcu said to be problem , issue still persists after said problem supposed to be resolved , truck is a death trap and there are multiple complaints about it , hcu and abs module are months back ordered , this needs recalled”
NHTSA complaint #11532403, 2023

“When vehicles comes to a stop or a slow roll. It makes a loud humming sound and cuts off in drive. The lights starts flickering ans The check engine flashes on at that time. Received a ecm code.I have to place in park and restart. Happens 70% of the time in drive and other times in reverse or park. Cruise control would not turn on. If on will not turn off with buttons”
NHTSA complaint #11505608, 2022

Latches/Locks/Linkages 3

“TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RAIRDON'S CHRYSLER DODGE JEEP RAM OF MONROE (16413 W MAIN ST, MONROE, WA 98272, (360) 805-5500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.”
NHTSA complaint #11181933, 2019

“TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE DRIVING 55 MPH, THE TAILGATE UNLATCHED AND OPENED INDEPENDENTLY, WHICH CAUSED THE ITEMS ON THE BED OF THE VEHICLE TO FALL ONTO THE HIGHWAY. THE VEHICLE WAS TAKEN TO URSE DODGE CHRYSLER JEEP RAM (14 TYGART VALLEY MALL, WHITE HALL, WV 26554, (304) 363-9300), BUT THEY CLAIMED TO KNOW NOTHING ABOUT THE TAILGATE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 9,800. **TR *JB”
NHTSA complaint #11124708, 2018

“TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V821000 (POWER TRAIN) AND 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES). THE CONTACT CALLED GLENDENNING MOTOR COMPANY AT 641-464-3241 (LOCATED AT 1100 E SOUTH ST, MT AYR, IA 50854) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILAABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE VEHICLE WAS TAKEN…”
NHTSA complaint #11121084, 2017

Equipment 2 1 crash

“2016 RAM DIESEL 6.7 L EXPERIENCING STALLING WHEN DECELERATING TO STOP - LOSE POWER, RAN OFF ROAD AS RESULT. VEHICLE HAS 3 SECOND DELAY WHEN ATTEMPTING TO ACCELERATE- SERIOUS SAFETY CONCERN CAUSED SEVERAL NEAR MISSES”
NHTSA complaint #10948379, 2016 · crash

“TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER THE PARTS TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN THREE TIMES TO LANDMARK DODGE CHRYSLER JEEP RAM, 6850 MT ZION BLVD, MORROW, GA 30260, AND WAS REJECTED TO BE SERVICED DUE TO THE PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD…”
NHTSA complaint #11330461, 2019

Electronic Stability Control (Esc) 1

“The contact owns a 2016 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ABS control module. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.”
NHTSA complaint #11593664, 2024

Seats 1

“REAR WINDOW LEAKING WATER ON ROOF, SEATS, AND CARPET. TRUCK WAS SITTING IN DRIVEWAY”
NHTSA complaint #11171095, 2019

Traction Control System 1

“TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE DRIVING APPROXIMATELY 53 MPH AND APPLYING THE BRAKES, THE VEHICLE LOST TRACTION ABILITY AND THE TPMS INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER AND THE TPMS WAS UPDATED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. ..UPDATED 12/20/16 *BF UPDATED 12/21/16.*JB”
NHTSA complaint #10910805, 2016

Trailer Hitches 1

“TL* THE CONTACT OWNS A 2016 RAM 2500 EQUIPPED WITH A HENSLEY ARROW ANTI-SWAY TRAILER HITCH. WHILE DRIVING 5 MPH, THE VEHICLE MADE AN ABNORMAL NOISE. UPON INSPECTION, THE CONTACT NOTICED THAT THE A FRAME AND OFFSET RECEIVER BAR WERE FRACTURED IN HALF. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND REQUESTED THAT THE PART BE SENT TO THEM AND ANY DAMAGES THAT OCCURRED WOULD HAVE TO GO THROUGH THE CONTACT'S INSURANCE COMPANY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 500.”
NHTSA complaint #11000427, 2017

Visibility/Wiper 1

“TL* THE CONTACT OWNS A 2016 RAM 2500. SHORTLY AFTER PURCHASING THE VEHICLE, THE REAR WINDOWS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR WINDOW MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, THE CONTACT ATTEMPTED TO SECURE A CHILD SAFETY SEAT IN THE REAR OF THE VEHICLE; HOWEVER, THE SEAT BELT CAME OUT OF THE SEAT BELT HOUSING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. AFTER SPEAKING WITH THE MANUFACTURER, THE CONTACT WAS INFORMED THAT A TEAM FROM THE MANUFACTURER WOULD HAVE TO INSPECT THE VEHICLE TO INSPECT T…”
NHTSA complaint #10907101, 2016