2016 Mitsubishi Outlander Problems & Owner Complaints

Power Train 69 1 crash

“TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. ON TWO OCCASIONS, WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL AND BRAKES LOCKED UP WITHOUT WARNING. THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. AS A RESULT, THE CONTACT CRASHED INTO A GUARDRAIL AND DAMAGED THE BUMPER. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. ON ANOTHER OCCASION, WHILE DRIVING, THE ENGINE LOCKED UP AND THE BRAKES FAILED TO RESPOND. AS A RESULT, THE VEHICLE ROLLED BACKWARDS INTO A TELEPHONE POLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN…”
NHTSA complaint #11012308, 2017 · crash

“The car itself should not be sold considering the number of complaints about the transmission issues. I’ve only had the car a month and Its started to stall and jerks when in acceleration. The gears started to not shift properly and the car would not go over 20 miles without jerking. I took the car back to the lot to get it fixed and then it stopped, was driving back smoothly. The car shop said they changed the transmission oil which supposedly was the problem. 2 weeks later the car is back stalling and jerking with the “transmission service required” light back on yet again.”
NHTSA complaint #11752307, 2026

“On the freeway TRANSMISSION FAILURE SERVICE light came on and the cars acceleration geared, had to immediately pull over on the side of the freeway, restarted the car with emergency lights to get out of the freeway. Vehicle would not accelerate much and the rpm was switching fast up and down. Check engine light came on the next day and the diagnosis read catalytic converter needs replacement. Car does not accelerate on hills, its shifts and tugs on a regular road.”
NHTSA complaint #11689068, 2025

Engine 28 2 crash 1 fire 1 injury

“TL* THE CONTACT OWNED A 2016 MITSUBISHI OUTLANDER. WHILE DRIVING 35 MPH, THE CHECK ENGINE, ABS, AND TEMPERATURE WARNING INDICATORS ILLUMINATED. WHILE DEPRESSING THE BRAKE PEDAL TO SLOW THE DOWN, THE VEHICLE FAILED TO STOP AND CRASHED INTO A CEMENT BARRIER. THE CONTACT SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V609000 (ELECTRICAL SYSTEM). THE CON…”
NHTSA complaint #11154074, 2018 · crash · 1 injury(ies)

“ON SEPTEMBER 2019 AROUND 10:45 PM, MITSUBISHI OUTLANDER SPORT 2016 WAS THE CAUSE OF GARAGE FIRE AT MY HOUSE. THE FIRE STARTED IN THE ENGINE /BATTERY AREA AFTER I HAD TRIED TO GIVE A JUMP START A DAY BEFORE BUT THE CAR DID NOT START. FIRE WAS MOSTLY CONTAINED UNDER THE HOOD. SINCE 2016, THE CAR WAS MOSTLY GARAGED AND SPARINGLY DRIVEN AND HAD VERY VERY LOW MILES NOT ENOUGH TO GET FIRST SERVICE IF I RECALL CORRECTLY. THE INTERIOR STILL SMELLS FRESH CAR. I HAD REGISTERED THE CAR WITH DMV AS NON OPERATIVE STATUS AND DID NOT RENEW MY INSURANCE AS I WAS NOT DRIVING THE VEHICLE FOR QUITE SOM…”
NHTSA complaint #11302972, 2019 · fire

“TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. ON TWO OCCASIONS, WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL AND BRAKES LOCKED UP WITHOUT WARNING. THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. AS A RESULT, THE CONTACT CRASHED INTO A GUARDRAIL AND DAMAGED THE BUMPER. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. ON ANOTHER OCCASION, WHILE DRIVING, THE ENGINE LOCKED UP AND THE BRAKES FAILED TO RESPOND. AS A RESULT, THE VEHICLE ROLLED BACKWARDS INTO A TELEPHONE POLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN…”
NHTSA complaint #11012308, 2017 · crash

Service Brakes 19 3 crash 2 injury

“TL* THE CONTACT OWNED A 2016 MITSUBISHI OUTLANDER. WHILE DRIVING 35 MPH, THE CHECK ENGINE, ABS, AND TEMPERATURE WARNING INDICATORS ILLUMINATED. WHILE DEPRESSING THE BRAKE PEDAL TO SLOW THE DOWN, THE VEHICLE FAILED TO STOP AND CRASHED INTO A CEMENT BARRIER. THE CONTACT SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V609000 (ELECTRICAL SYSTEM). THE CON…”
NHTSA complaint #11154074, 2018 · crash · 1 injury(ies)

“RESPECTFULLY, WE BOUGHT OUR BRAND NEW 2016 OUTLANDER FROM THE DEALERSHIP THIS MAY. MY WIFE REAR ENDED A CAR LESS THAN A MONTH LATER ON THE HIGHWAY. SHE SAID THE CAR DIDN'T STOP WHEN SHE HIT THE BRAKES AND THAT THE BRAKES DON'T WORK. THE CAR WAS REPAIRED BY GEICO FOR $20K DAMAGE PAID AND SHE SAID SHE WASN'T DRIVING IT ANYMORE. SHE HAD MULTIPLE INJURIES FROM THE AIRBAGS AND SAW THE DOCTOR. AFTER REPAIRS, WE ENDED UP SWITCHING CARS AND THE OUTLANDER BECAME MY CAR AND I NOTICED THAT IT SEEMED VERY HEAVY LIKE IT WAS SURGING FORWARD AND RESISTED STOPPING. TWO MONTHS LATER I CHANGED THE OIL ON…”
NHTSA complaint #10903707, 2016 · crash · 1 injury(ies)

“TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. ON TWO OCCASIONS, WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL AND BRAKES LOCKED UP WITHOUT WARNING. THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. AS A RESULT, THE CONTACT CRASHED INTO A GUARDRAIL AND DAMAGED THE BUMPER. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. ON ANOTHER OCCASION, WHILE DRIVING, THE ENGINE LOCKED UP AND THE BRAKES FAILED TO RESPOND. AS A RESULT, THE VEHICLE ROLLED BACKWARDS INTO A TELEPHONE POLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN…”
NHTSA complaint #11012308, 2017 · crash

Unknown Or Other 19 1 fire

“ON SEPTEMBER 2019 AROUND 10:45 PM, MITSUBISHI OUTLANDER SPORT 2016 WAS THE CAUSE OF GARAGE FIRE AT MY HOUSE. THE FIRE STARTED IN THE ENGINE /BATTERY AREA AFTER I HAD TRIED TO GIVE A JUMP START A DAY BEFORE BUT THE CAR DID NOT START. FIRE WAS MOSTLY CONTAINED UNDER THE HOOD. SINCE 2016, THE CAR WAS MOSTLY GARAGED AND SPARINGLY DRIVEN AND HAD VERY VERY LOW MILES NOT ENOUGH TO GET FIRST SERVICE IF I RECALL CORRECTLY. THE INTERIOR STILL SMELLS FRESH CAR. I HAD REGISTERED THE CAR WITH DMV AS NON OPERATIVE STATUS AND DID NOT RENEW MY INSURANCE AS I WAS NOT DRIVING THE VEHICLE FOR QUITE SOM…”
NHTSA complaint #11302972, 2019 · fire

“On the freeway TRANSMISSION FAILURE SERVICE light came on and the cars acceleration geared, had to immediately pull over on the side of the freeway, restarted the car with emergency lights to get out of the freeway. Vehicle would not accelerate much and the rpm was switching fast up and down. Check engine light came on the next day and the diagnosis read catalytic converter needs replacement. Car does not accelerate on hills, its shifts and tugs on a regular road.”
NHTSA complaint #11689068, 2025

“Transmission light frequently comes on, car stalls/sluggish to respond. Has occurred while driving or at rest. No change despite several transmission servicing/towing expenses. Per online research, others experiencing same issues. Often resolves temporarily by turning off engine and restarting car. Recalls issued for other Mitsubishi models, but not for this car. Needs to be addressed to prevent injury or loss of life.”
NHTSA complaint #11637509, 2025

Electrical System 17 2 crash 1 fire 2 injury

“I have had multiple issues with this SUV. The main issue I am writing this for is because the car was hit stopped at a red light by another car going over 40 mph. The car rolled back then slammed into my car again going just as fast. The airbags did not deploy and the seatbelts did not lock. The impact actually broke the seats the passenger and I were sitting in. There were extensive injuries that happened because of this. The SUV was deemed a total loss because of the extensive damage done to the car. There were no warning messages, no recalls, etc. The SUV was inspected by a mechanic and ins…”
NHTSA complaint #11525307, 2023 · crash · 1 injury(ies)

“TL* THE CONTACT OWNED A 2016 MITSUBISHI OUTLANDER. WHILE DRIVING 35 MPH, THE CHECK ENGINE, ABS, AND TEMPERATURE WARNING INDICATORS ILLUMINATED. WHILE DEPRESSING THE BRAKE PEDAL TO SLOW THE DOWN, THE VEHICLE FAILED TO STOP AND CRASHED INTO A CEMENT BARRIER. THE CONTACT SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V609000 (ELECTRICAL SYSTEM). THE CON…”
NHTSA complaint #11154074, 2018 · crash · 1 injury(ies)

“ON SEPTEMBER 2019 AROUND 10:45 PM, MITSUBISHI OUTLANDER SPORT 2016 WAS THE CAUSE OF GARAGE FIRE AT MY HOUSE. THE FIRE STARTED IN THE ENGINE /BATTERY AREA AFTER I HAD TRIED TO GIVE A JUMP START A DAY BEFORE BUT THE CAR DID NOT START. FIRE WAS MOSTLY CONTAINED UNDER THE HOOD. SINCE 2016, THE CAR WAS MOSTLY GARAGED AND SPARINGLY DRIVEN AND HAD VERY VERY LOW MILES NOT ENOUGH TO GET FIRST SERVICE IF I RECALL CORRECTLY. THE INTERIOR STILL SMELLS FRESH CAR. I HAD REGISTERED THE CAR WITH DMV AS NON OPERATIVE STATUS AND DID NOT RENEW MY INSURANCE AS I WAS NOT DRIVING THE VEHICLE FOR QUITE SOM…”
NHTSA complaint #11302972, 2019 · fire

Structure 14 1 crash 1 injury

“RESPECTFULLY, WE BOUGHT OUR BRAND NEW 2016 OUTLANDER FROM THE DEALERSHIP THIS MAY. MY WIFE REAR ENDED A CAR LESS THAN A MONTH LATER ON THE HIGHWAY. SHE SAID THE CAR DIDN'T STOP WHEN SHE HIT THE BRAKES AND THAT THE BRAKES DON'T WORK. THE CAR WAS REPAIRED BY GEICO FOR $20K DAMAGE PAID AND SHE SAID SHE WASN'T DRIVING IT ANYMORE. SHE HAD MULTIPLE INJURIES FROM THE AIRBAGS AND SAW THE DOCTOR. AFTER REPAIRS, WE ENDED UP SWITCHING CARS AND THE OUTLANDER BECAME MY CAR AND I NOTICED THAT IT SEEMED VERY HEAVY LIKE IT WAS SURGING FORWARD AND RESISTED STOPPING. TWO MONTHS LATER I CHANGED THE OIL ON…”
NHTSA complaint #10903707, 2016 · crash · 1 injury(ies)

“KEY FOR DOORS DOES NOT UNLOCK WITH THE KEY. ORIGINAL OWNER NEVER USED KEY TO UNLOCK. THEY SAID THERE IS NO RECALLS. THIS IS A DANGER WHEN YOU CANNOT GET IN CAR WITH OUT REMOTE.”
NHTSA complaint #11399083, 2021

“TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V144000 (SUSPENSION, STRUCTURE), 20V741000 (PARKING BRAKE) AND 20V279000 (STRUCTURE, SUSPENSION) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE VEHICLE WAS TAKEN TO MATTHEWS AUTO GROUP (3721 VESTAL RD, VESTAL, NY 13850, (607)584-5354) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NO…”
NHTSA complaint #11408174, 2020

Exterior Lighting 13

“Complete loss of headlights while driving at night. Having to replace headlights monthly. Heater fuse keeps blowing.”
NHTSA complaint #11566762, 2024

“The contact owns a 2016 Mitsubishi Outlander Sport. The contact stated that the passenger side headlight was inoperable and upon inspection it was discovered that the inside headlight assembly casing had melted and was damaged and the light bulb could not be replaced. Repairing the failure required replacing the entire headlight assembly. The contact indicated that approximately three weeks later the same failure occurred on the driver side headlight. The cause of the failure was not determined. the local dealer was notified of the failure. The manufacturer was not notified. The vin was not av…”
NHTSA complaint #11459504, 2021

“THIS IS NOW MY SECOND COMPLAINT TO YOU. AGAIN ON THE HEADLIGHTS THIS TIME THEY WENT OUT AT THE SAME TIME WHILE DRIVING ON A TWO LANE HIGHWAY SHORTLY AFTER MIDNIGHT.THANK GOD I HAD HIGH BEANS EVEN THOUGH I'M SURE THE PEOPLE I PASSED DIDN'T APPRECIATE IT. SINCE OWNING THIS SUV I HAVE HAD THE BULBS REPLACED 5 TIMES ON THE RIGHT SIDE AND 7 TIMES ON THE LEFT.WAS TOLD BY AUTOZONE THAT THEY BELIEVE THE SEAL AROUND THE LIGHT IS CAUSING THE MOISTURE TO ENTER AND CARRODE .NOT SURE IF THIS IS THE REAL PROBLEM!. THE PRICE OF THESE REPLACEMENT BULBS ARE NOT CHEAP.I HAVE NEVER HAD AN ISSUE LIKE THIS O…”
NHTSA complaint #11385543, 2020

Vehicle Speed Control 13 1 crash

“TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT STATED WHEN DRIVING AN UNKNOWN SPEED, THE ACCELERATOR PEDAL FAILED TO RELEASE. THE CONTACT STATED SHE DEPRESSED THE BRAKE PEDAL BUT FAILED TO STOP THE VEHICLE CAUSING IT TO CRASH INTO A PARKED VEHICLE. THE CONTACT STATED NO WARNING LIGHTS ILLUMINATED BEFORE THE FAILURE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SUSTAINED ANY INJURIES OR SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFAC…”
NHTSA complaint #11233210, 2019 · crash

“On the freeway TRANSMISSION FAILURE SERVICE light came on and the cars acceleration geared, had to immediately pull over on the side of the freeway, restarted the car with emergency lights to get out of the freeway. Vehicle would not accelerate much and the rpm was switching fast up and down. Check engine light came on the next day and the diagnosis read catalytic converter needs replacement. Car does not accelerate on hills, its shifts and tugs on a regular road.”
NHTSA complaint #11689068, 2025

“Transmission light frequently comes on, car stalls/sluggish to respond. Has occurred while driving or at rest. No change despite several transmission servicing/towing expenses. Per online research, others experiencing same issues. Often resolves temporarily by turning off engine and restarting car. Recalls issued for other Mitsubishi models, but not for this car. Needs to be addressed to prevent injury or loss of life.”
NHTSA complaint #11637509, 2025

Air Bags 9 6 crash 5 injury

“COLLISION GOING 40 MPH HIT A STOPPED VEHICLE. WHOLE FRONT END BUCKLED LEAVING OVER 7G IN DAMAGE. AIR BAGS DID NOT DEPLOY”
NHTSA complaint #11066677, 2018 · crash · 2 injury(ies)

“I have had multiple issues with this SUV. The main issue I am writing this for is because the car was hit stopped at a red light by another car going over 40 mph. The car rolled back then slammed into my car again going just as fast. The airbags did not deploy and the seatbelts did not lock. The impact actually broke the seats the passenger and I were sitting in. There were extensive injuries that happened because of this. The SUV was deemed a total loss because of the extensive damage done to the car. There were no warning messages, no recalls, etc. The SUV was inspected by a mechanic and ins…”
NHTSA complaint #11525307, 2023 · crash · 1 injury(ies)

“TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT STATED WHILE ATTEMPTING TO MAKE A LEFT TURN THE VEHICLE WAS UNEXPECTEDLY HIT BY ANOTHER VEHICLE TRAVELING AT APPROXIMATELY 35 MPH. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT STATED SHE WAS SEEN IN THE EMERGENCY ROOM FOR A CT SCAN AND SOFT TISSUE INJURY. A POLICE REPORT WAS TAKEN. THE VEHICLE WAS TOWED TO A TOW LOT AND THE INSURANCE COMPANY DEEMED THE VEHICLE TOTALED. THE MANUFACTURER WAS NOT MADE AWARE OF THIS ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.”
NHTSA complaint #11316315, 2019 · crash · 1 injury(ies)

Latches/Locks/Linkages 8

“TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V233000 (LATCHES/LOCKS/LINKAGES) AND 17V609000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BOWLING GREEN MITSUBISHI AT (888) 273-0134 LOCATED AT 2205 SCOTTSVILLE RD, BOWLING GREEN, KY 42104 AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIR…”
NHTSA complaint #11046535, 2017

“TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V233000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO OXNARD MITSUBISHI (1345 N OXNARD BLVD, CA 93030, PHONE NUMBER: (805) 483-5555), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.”
NHTSA complaint #11031966, 2017

“TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER SPORT. WHILE DRIVING APPROXIMATELY 5 MPH, THE DRIVER'S DOOR OPENED INDEPENDENTLY AND WAS DAMAGED. THE VEHICLE WAS TAKEN TO CHARLESTON MITSUBISHI (7010 MACCORKLE AVE SW, JEFFERSON, WV 25177, (304) 721-8316) TO BE DIAGNOSED. THE CONTACT WAS INFORMED BY THE MANUFACTURER TO FILE A CLAIM WITH THE INSURANCE PROVIDER TO REPAIR THE DOOR DAMAGE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V233000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,156. .…”
NHTSA complaint #11031569, 2017

Steering 8 2 crash 1 injury

“TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER SPORT. WHILE DRIVING 5 MPH AND MAKING A TURN, THE STEERING WHEEL JERKED AND THE VEHICLE CRASHED INTO A POLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE FACE AND RIBS. MEDICAL ATTENTION WAS PROVIDED AT THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (ARNIE BAUER BUICK GMC CADILLAC, 5525 MILLER CIRCLE DRIVE, MATTESON, IL 60433), BUT WAS NOT DIAGNOSED. THE DEALER ADVISED THE CONTACT TO TAKE THE VEHICLE TO AN AUTO BODY REPAIR SHOP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT AS…”
NHTSA complaint #11112196, 2018 · crash · 1 injury(ies)

“TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. ON TWO OCCASIONS, WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL AND BRAKES LOCKED UP WITHOUT WARNING. THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. AS A RESULT, THE CONTACT CRASHED INTO A GUARDRAIL AND DAMAGED THE BUMPER. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. ON ANOTHER OCCASION, WHILE DRIVING, THE ENGINE LOCKED UP AND THE BRAKES FAILED TO RESPOND. AS A RESULT, THE VEHICLE ROLLED BACKWARDS INTO A TELEPHONE POLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN…”
NHTSA complaint #11012308, 2017 · crash

“Transmission light frequently comes on, car stalls/sluggish to respond. Has occurred while driving or at rest. No change despite several transmission servicing/towing expenses. Per online research, others experiencing same issues. Often resolves temporarily by turning off engine and restarting car. Recalls issued for other Mitsubishi models, but not for this car. Needs to be addressed to prevent injury or loss of life.”
NHTSA complaint #11637509, 2025

Parking Brake 6

“The contact owns a 2016 Mitsubishi Outlander. The contact stated that upon manually activating the parking brake, the vehicle failed to respond as intended. The vehicle was taken to Jack's Independent Service Inc, where it was diagnosed and determined that the parking brake operating shafts were corroded. The dealer related the failure to NHTSA Campaign Number: 20V741000 (Parking Brake); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 93,000.”
NHTSA complaint #11700107, 2025

“TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V741000 (PARKING BRAKE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RUSS DARROW MITSUBISHI (W226S1700 WI-164, WAUKESHA, WI 53186) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 54,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.”
NHTSA complaint #11408431, 2021

“TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO SOUTH COAST MITSUBISHI (2480 HARBOR BLVD, COSTA MESA, CA 92626) WHERE THEY INSPECTED THE VEHICLE AND COULD NOT FIND A DEFECT. UPON RETURN OF THE VEHICLE, THE CONTACT EXPERIENCED THE FAILURE AGAIN WHILE TRAVELING ON THE HIGHWAY WITH THE TRANSMISSION OVERHEAT AND BRAKE SYSTEM WARNING LIGHTS ILLUMINATED. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER :20V741000 (PARKING BRAKE) HOWEVER, THE PART TO DO THE RE…”
NHTSA complaint #11394488, 2021

Fuel/Propulsion System 4 1 crash 1 injury

“RESPECTFULLY, WE BOUGHT OUR BRAND NEW 2016 OUTLANDER FROM THE DEALERSHIP THIS MAY. MY WIFE REAR ENDED A CAR LESS THAN A MONTH LATER ON THE HIGHWAY. SHE SAID THE CAR DIDN'T STOP WHEN SHE HIT THE BRAKES AND THAT THE BRAKES DON'T WORK. THE CAR WAS REPAIRED BY GEICO FOR $20K DAMAGE PAID AND SHE SAID SHE WASN'T DRIVING IT ANYMORE. SHE HAD MULTIPLE INJURIES FROM THE AIRBAGS AND SAW THE DOCTOR. AFTER REPAIRS, WE ENDED UP SWITCHING CARS AND THE OUTLANDER BECAME MY CAR AND I NOTICED THAT IT SEEMED VERY HEAVY LIKE IT WAS SURGING FORWARD AND RESISTED STOPPING. TWO MONTHS LATER I CHANGED THE OIL ON…”
NHTSA complaint #10903707, 2016 · crash · 1 injury(ies)

“MY NAME IS [XXX], E-MAIL ADDRESS IS [XXX]. I WAS AT THE VICTORY MITSUBISHI DEALER FOR SERVICE ON 7/20/19. I COMPLAINT ABOUT HESITATION AND REDUCE POWER WHEN ACCELERATING. I TOLD THEM ABOUT THE NHTSA CAMPAIGN NUMBER: 16V563000 AND MITSUBISHII RECALL NUMBER SR-16-006 ON THIS SAFETY ISSUE, THEY REFUSED TO ENTERTAIN THIS POTENTIAL RISK BECAUSE MMNA DID NOT LIST MY VIN NUMBER AS POSSIBLE VEHICLE COVERED BY THIS RECALL. THEY INSTEAD OFFERED TO CHARGE ME THE THROTTLE BODY CLEANING AND CHANGE THE TRANSMISSION FLUID. I PAID FOR THE TRANSMISSION FUEL CHANGE AT APPROXIMATELY 26.600 MILES IN ADVANCE OF T…”
NHTSA complaint #11234515, 2019

“DRIVE 2016 MITSUBISHI OUTLANDER SPORT. OCT 2018 STARTED EXPERIENCING PROBLEMS WITH THE FUEL GAUGE SENDER BEHAVING ERRATICALLY. FILL WITH GAS AND MAY SHOW FULL TANK OR 3/4 TANK, WITHIN LESS THAN MILE THE MILES UNTLL NEXT FILL WILL JUMP UP. WHILE DRIVING IT WILL JUMP ALL OVER THE PLACE - IN LESS THAN BLOCK IT WENT FROM 390 TO 440. HAS BEEN AS HIGH AS 460. THE LAST TIME I TOOK IT IN I WENT OVER 300 MILES WITH THE FUEL GAUGE SHOWING 3/4 FULL. HAS A 16 GALLON TANK SO ON 4 GALLONS I WOULD HAVE AVERAGED ABOUT 75 MILES TO THE GALLON. HAVE INCLUDED CHART OF ONE FILL UP SHOWING THE MILEAGE AND WHA…”
NHTSA complaint #11266118, 2018

Forward Collision Avoidance 3

“This vehicle is dangerous and going to kill someone. I owned it 4 months and had to have it taken to 3 different dealerships 7 times in 6 weeks because it would die without warning while driving. It left me stranded in 2 different states and I was told every time nothing could be found as to why this would happen. However, there were several codes that came up that lead me and my mechanic to believe the transmission was failing. The dealerships did not want to fix it under my warranty so they told me nothing was wrong. I believe they also did this so that when I inevitably got them to take it…”
NHTSA complaint #11517972, 2023

“car go's fast and take off at a hi speed' transmission slips out of gear; and stops' and can't get to go' stop at light car rolls a head' jumps to go and stops and go's slow' and jump's to go”
NHTSA complaint #11485066, 2022

“FCM KEEPS BLINKING AND ALARM SOUNDING WHEN I STARTED THE CAR. MY CAR BEEN SERVICE AT CAR DEALERSHIP SINCE PURCHASED. AFTER 100K MILES THEY NOW DISCOVERED CATALIC CONVERTER NEED TO BE REPLACED PER DEALERSHIP. BUT NOTHING ABOUT FCM PROBLEM.”
NHTSA complaint #11397037, 2021

Visibility/Wiper 3

“My windshield wipers have malfunctioned. They will work for a second than malfunction again. This is creating hazardous conditions that will cause an accident when it is raining.”
NHTSA complaint #11565968, 2023

“WIFE WAS DRIVING HER 2016 MITSUBISHI OUTLANDER FROM BISBEE TO SIERRA VISTA, AZ ON SR 92 WHEN ALL OF A SUDDEN SHE HEARD AN EXPLOSION. SHE IMMEDIATELY DUCKED THINKING THAT SOMEONE HAD SHOT AT HER. A NEARBY MOTORIST WAS POINTING TO HER AND HER CAR. SHE DIDN'T KNOW WHAT TO MAKE OF IT, SO SHE PULLED OVER AND EXAMINED HER CAR AND NOTICED A HUGE HOLE IN HER CAR SUNROOF. SHE HAD CALLED ME (HUSBAND) AND TOLD ME WHAT HAPPENED AND ADVISED HER TO CONTINUE TO DRIVE HOME SLOWLY, SO SHE ACTIVATED HER EMERGENCY LIGHTS AND DROVE SLOW. THEN SHORTLY, SHE WAS PULLED OVER BY A COCHISE COUNTY DEPUTY AND ASKED HER I…”
NHTSA complaint #11395911, 2021

“TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. WHILE DRIVING VARIOUS SPEEDS, THE PARKING BRAKE HANDLE WAS LEVERED, BUT FAILED TO STICK. THE CONTACT MENTIONED THAT THERE WAS A CLICKING NOISE COMING FROM THE PARKING BRAKE HANDLE. IN ADDITION, THE WINDSHIELD WIPERS WERE HESITANT AND FAILED TO OPERATE IN A TIMELY MANNER. THE CONTACT ALSO NOTICED WATER LEAKING FROM THE WINDSHIELD WIPERS. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 18V103000 (VISIBILITY) AND 18V070000 (P…”
NHTSA complaint #11113547, 2018

Electronic Stability Control (Esc) 2

“I PURCHASE MY 2016 MITSUBISHI OUTLANDER IN DECEMBER OF 2016. I HAD MY VEHICLE COME TO A COMPLETE WHILE ACCELERATING AND IN MOTION. THIS COULD OF KILLED ME AND MY FAMILY. MY VEHICLE HAS HAD CONSISTENT ACCELERATION AND HESITATING ISSUES WHILE ACCELERATING AND IN MOTION. SOMETHING IS WRONG WITH THE TRANSMISSION OR ENGINE. THERE'S A MAJOR PROBLEM WITH MY VEHICLE NOT BEING ABLE TO ACCELERATE NORMALLY AND SAFELY. MY AIR BAG LIGHT ON MY VEHICLE HAS NOT COME ON FOR OVER YEARS. I AM VERY CONCERN THAT MY AIRBAG IS DEFECTIVE AND WON'T WORK IF I GET INTO A VEHICLE ACCIDENT. I HAVE TOOK MY VEHICLE TO 2 DIF…”
NHTSA complaint #11349581, 2020

“HESITATIONS DURING ACCELERATION, ENGINE STALLS, ELECTRICAL DOESNT WORK PROBERLY LIKE USB”
NHTSA complaint #11180065, 2019

Seat Belts 2 1 crash 1 injury

“I have had multiple issues with this SUV. The main issue I am writing this for is because the car was hit stopped at a red light by another car going over 40 mph. The car rolled back then slammed into my car again going just as fast. The airbags did not deploy and the seatbelts did not lock. The impact actually broke the seats the passenger and I were sitting in. There were extensive injuries that happened because of this. The SUV was deemed a total loss because of the extensive damage done to the car. There were no warning messages, no recalls, etc. The SUV was inspected by a mechanic and ins…”
NHTSA complaint #11525307, 2023 · crash · 1 injury(ies)

“The contact owns a 2016 Mitsubishi Outlander. The contact received notification of NHTSA Campaign Number: 20V741000 (Parking Brake) and 20V403000 (Seat Belts) however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.”
NHTSA complaint #11474072, 2020

Seats 2

“WHEN DRIVING THE DOORS DON'T LOCK AUTOMATICALLY, I HAD SOMEONE(STRANGE R) WALK UP TO MY CAR AND OPEN THE DOOR WHILE AT STOP LIGHT. I JUST KNEW THE DOORS LOCK AUTOMATICALLY AS MY PAST SATURN, CHEVY, FORD CAR PURCHASES. I ASK MITSUBISHI DEALERSHIP AND THEY SPECIFIED THAT MY YEAR MODEL WASN'T BUILT WITH AUTO LOCKS. ALSO, THE DOOR PANELS DOOLIGHT UP AT NIGHT WHEN DRIVING, MAYBE IT'S AN ELECTRIC MATTER TOO.”
NHTSA complaint #11194807, 2019

“MY SEAT HINGES THAT ADHERE TO THE FLOOR HAVE RUSTED ON THE DRIVER SEAT”
NHTSA complaint #11192196, 2019

Suspension 2

“In less than one year with this car, 2016 MITSUBISHI OUTLANDER SPORT, is hesitating when accelerating then jerking forward into 4th gear, while driving at various speeds, the steering column vibrates makes loud sound, I’ve replaced the headlights at least 6x, water is getting in the vehicle somehow even a car wish will leave the floorboards soaking wet, the steering sways. This car had given me more issues in a year than all my cars throughout my lifetime combined and vehicle's vin number was NOT INCLUDED IN MANY SAFETY RECALLS. CAN INCREASE THE RISK OF THE CRASH.”
NHTSA complaint #11640158, 2025

“TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V144000 (SUSPENSION, STRUCTURE), 20V741000 (PARKING BRAKE) AND 20V279000 (STRUCTURE, SUSPENSION) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE VEHICLE WAS TAKEN TO MATTHEWS AUTO GROUP (3721 VESTAL RD, VESTAL, NY 13850, (607)584-5354) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NO…”
NHTSA complaint #11408174, 2020

Wheels 2

“CVT transmission is slipping really bad and TPS not working .”
NHTSA complaint #11626750, 2024

“NOISE COMING FROM FRONT RIGHT WHEEL HAS BEEN CHANGE WHEEL BEARING HUB 2 TIMES SOUND LIKE METAL WITH METAL ROBING AND WE FIND OUT ALL OF THIS CAR EVEN THE 2017 ARE DOING THE SAME WE ARE AFRAID WILL BE A SECT YOU ISSUE AND CAN BE AN ACCIDENT BEEN IN THE WHEEL THE NOISE MAKE THE NOISE WHEN IS IN MOTION WE HAVE TAKE IT TO DEALER THE CORP DO NOT NOW HOW TO FIXE OR WHAT IS HAPPENING”
NHTSA complaint #10946962, 2016

Engine And Engine Cooling 1

“The contact owns a 2016 Mitsubishi Outlander Sport. The contact stated that while driving at an undisclosed speed, the contact depressed the accelerator pedal, and the vehicle failed to respond as intended. The vehicle was taken to the dealer where it was diagnosed with a failed catalytic converter. The contact was informed that the catalytic converter needed to be replaced. The contact was also informed that the current catalytic converter was not the correct part for the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approxi…”
NHTSA complaint #11564632, 2024

Fuel System 1

“WHEN IT RAINS OR AFTER CAR WASH GAS FILL COMPARTMENT IS FULL OF WATER. THERE IS NO DRAIN IN THERE AND THE WATER SLOSHES AROUND UNTIL IT FINALLY EVAPORATES. WORRIED ABOUT WATER ENTERING FULL TANK. MY GUESS IS THAT THEY FORGOT TO INSTALL A DRAIN HOLE OR TUBE. SINCERELY:[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR”
NHTSA complaint #11194467, 2019

Visibility 1

“TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. WHILE DRIVING 50 MPH ON THE INTERSTATE, THE SUN ROOF SHATTERED WITHOUT WARNING. THERE WERE NO INJURIES. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY; THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC. THE FAILURE MILEAGE WAS 64,000. *BF *TR”
NHTSA complaint #11075199, 2018