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2016 Mazda Mazda6 Problems & Owner Complaints

76 NHTSA owner complaints
9 crash 8 injury

Age-normalised, this year draws ~6.9 complaints per year on the road — ranking 4 of 10 Mazda Mazda6 years we track (1 = most complaints per year).

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What owners report

Service Brakes is the most-reported problem area on the 2016 Mazda Mazda6, cited in 12 of 76 filed complaints (16%).

Electrical System is next (11 complaints, 14%), followed by Power Train (10), Seats (9), Engine (7).

Across all complaints, 9 report a crash, 8 report injuries.

The most safety-critical cluster is Air Bags: 3 crash, 5 injury report(s).

Complaints by vehicle system

Owner complaints filed with the U.S. NHTSA for the 2016 Mazda Mazda6, grouped by the vehicle system each cites. A single complaint can name more than one system, so the group totals can add up to more than 76.

Service Brakes 12 2 crash 1 injury

“TL* THE CONTACT OWNED A 2016 MAZDA M6. THE CONTACT STATED THAT WHILE DRIVING ABOUT 20 MPH IN THE SNOW, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE LOST ALL POWERS AS THE STEERING FAILED. THE VEHICLE SLIDE AND REAR-END THE VEHICLE IN FRONT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE PASSENGER SIDE DOOR AIR BAG WAS THE ONLY AIR BAG THAT DEPLOYED. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESTART AFTER THE INCIDENT. THE CONTACT ALSO STATED THAT THE PARKING BRAKE WAS ENGAGED AND FAILED TO DISENGAGE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A LOWER BACK AND NECK INJURIES THAT REQUI…”
NHTSA complaint #11318837, 2019 · crash · 1 injury(ies)

“TWICE NOW THE ELECTRONIC EMERGENCY BREAK SEEMS TO HAVE DISENGAGED RANDOMLY MINUTES AFTER I WALKED AWAY FROM THE VEHICLE”
NHTSA complaint #11055928, 2017 · crash

“The vehicle exhibits dangerous electronic malfunctions. A licensed technician (MV-113255) has confirmed a sporadic unintended acceleration defect where the cruise control 'decrease' button causes the vehicle to increase speed. Additionally, the vehicle repeatedly enters 'Limp Mode' in active traffic, causing a violent jerk and a total loss of acceleration while displaying a 'Smart City Brake Support' (SCBS) failure on the dashboard. An independent inspection also documented gross mechanical neglect, including loose battery terminals and a loose transmission bellhousing bolt, which may contribu…”
NHTSA complaint #11732963, 2026

Electrical System 11 1 crash 2 injury

“TL* THE CONTACT OWNED A 2016 MAZDA M6. THE CONTACT STATED THAT WHILE DRIVING ABOUT 20 MPH IN THE SNOW, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE LOST ALL POWERS AS THE STEERING FAILED. THE VEHICLE SLIDE AND REAR-END THE VEHICLE IN FRONT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE PASSENGER SIDE DOOR AIR BAG WAS THE ONLY AIR BAG THAT DEPLOYED. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESTART AFTER THE INCIDENT. THE CONTACT ALSO STATED THAT THE PARKING BRAKE WAS ENGAGED AND FAILED TO DISENGAGE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A LOWER BACK AND NECK INJURIES THAT REQUI…”
NHTSA complaint #11318837, 2019 · crash · 1 injury(ies)

“PCM ISSUE, passenger air bag issue, OCS wiring issue. infotainment system, transmission, and engine. Key fobs not able to be reprogrammed due to PCM issue”
NHTSA complaint #11667949, 2021 · 1 injury(ies)

“The contact owns a 2016 Mazda Mazda6. The contact stated that after her husband had driven for approximately 2 hours with the seat heater activated, the passenger’s side seat overheated, and the seat started smoking. The driver stated that the seat heating element overheated and burned a hole in the seat, damaging the air bag located near the seat heater sensor. The dealer was contacted, and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 113,500.”
NHTSA complaint #11694675, 2025

Unknown Or Other 11 4 crash 3 injury

“DRIVING ALONG A HIGHWAY (LEFT SIDE OF ROAD) I CRASHED INTO LARGE BOULDERS OF CONCRETE SCATTERED ALONG THE ROAD THAT WAS CAUSED BY A PREVIOUS ACCIDENT. TRAVELING AT 60 MPH MY VEHICLE LAUNCHED OFF THE GROUND SLAMMING BACK DOWN ON ALL FOUR TIRES. MY VEHICLE THEN SPUN OUT OF CONTROL CRASHING TO THE SIDE GUARD RAIL IMPACTING THE SIDE OF THE VEHICLE 2X'S (RIGHT SIDE OF ROAD) RESULTING IN DISABLING DAMAGE TO MY VEHICLE. TO MY SURPRISE THE AIRBAGS DID NOT DEPLOY (PARTICULARLY MY SIDE AIRBAGS). LATER I LEARNED THAT MAZDA (MANUFACTURE) REPORTED A RECALL FOR MY VEHICLE RELATING TO A POTENTIAL MALFUNCTION…”
NHTSA complaint #11299774, 2019 · crash · 2 injury(ies)

“I HAVE A 2016 MAZDA 6 GT WITH STOCK 19" DUNLOP TIRES. I BOUGHT THE CAR WITH AROUND 80 MILES & AT THE TIME OF THE INCIDENT WAS AROUND 6800 MILES. I WAS TRAVELING TO WORK GOING AROUND 72 MPH & THE LEFT REAR TIRE BLEWOUT CAUSING AN ACCIDENT ON THE INTERSTATE. TIRES SHOULD NOT BLOWOUT THAT QUICKLY WITH PROPER CARE OF THE VEHICLE. THE TIRE TREAD WORE TOO FAST.”
NHTSA complaint #10811562, 2015 · crash · 1 injury(ies)

“VARIOUS SOFTWARE CONTROL FEATURES TRANSIENTLY STOP WORKING. THE NAVIGATION SYSTEM HAS FAILED TO COME ON SEVERAL TIMES. THE KEY FOB STOPS WORKING AND THEN WORKS AGAIN.THE PROBLEMS ARE ALWAYS TRANSIENT AND THEN START WORKING AGAIN. THE WORST THING THAT HAPPENED WAS THE FRONT SENSOR FAILED TO WORK AND A SMALL POLE WAS HIT AND DID DAMAGE TO THE FRONT FENDER.”
NHTSA complaint #11180236, 2019 · crash

Power Train 10 1 injury

“PCM ISSUE, passenger air bag issue, OCS wiring issue. infotainment system, transmission, and engine. Key fobs not able to be reprogrammed due to PCM issue”
NHTSA complaint #11667949, 2021 · 1 injury(ies)

“The front CV axles on my car have failed. It begun with a clicking noise and vibration when accelerating. I took the car to the Mazda dealership, and they confirmed the sounds but said they weren't able to diagnose the issue and that I would have to leave my car for them to figure it out. This places my daughter and my life at risk, as well as other passengers, due to the critical role the CV axles play in operating a vehicle. More specifically, the ability to properly control my steering movement while transporting my daughter to and from school is necessary and if not present, very dangerous…”
NHTSA complaint #11738817, 2026

“The contact owns a 2016 Mazda Mazda6. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. The transmission warning light was illuminated. The vehicle was not diagnosed or repaired. The contact associated the failure with NHTSA Campaign Number: 15V451000 (Suspension). The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.”
NHTSA complaint #11650328, 2024

Seats 9 1 injury

“"DRIVER SEAT ALIGNMENT" AFTER DRIVING FOR ANY PERIOD OF TIME DRIVERS LEFT LEGS BEGINS TO FEEL DISCOMFORT OR STRESS TO THE OUTSIDE OF LEFT KNEE DUE TO SEAT BEING ANGLED LEFT. PRESSURE FROM LEFT FOOTREST AND WHEEL WALL FORCES DRIVER TO RETRACT LEG AND PLANT INTO FLOOR CLOSER TO THE SEAT. THIS IS CONSISTENT WITH EVERY TIME I HAVE DRIVEN ALSO IT WAS CONFIRM BY A MAZDA SALES ASSOCIATE.”
NHTSA complaint #11205955, 2019 · 1 injury(ies)

“The contact owns a 2016 Mazda Mazda6. The contact stated that after her husband had driven for approximately 2 hours with the seat heater activated, the passenger’s side seat overheated, and the seat started smoking. The driver stated that the seat heating element overheated and burned a hole in the seat, damaging the air bag located near the seat heater sensor. The dealer was contacted, and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 113,500.”
NHTSA complaint #11694675, 2025

“My seat doesn’t detect if passanger is in seat so my air bag engine light goes on and off it was recalled and mazda supposedly cleared the issue but seems like they didnt fix it the recall properly”
NHTSA complaint #11676202, 2025

Engine 7 1 injury

“PCM ISSUE, passenger air bag issue, OCS wiring issue. infotainment system, transmission, and engine. Key fobs not able to be reprogrammed due to PCM issue”
NHTSA complaint #11667949, 2021 · 1 injury(ies)

“The vehicle exhibits dangerous electronic malfunctions. A licensed technician (MV-113255) has confirmed a sporadic unintended acceleration defect where the cruise control 'decrease' button causes the vehicle to increase speed. Additionally, the vehicle repeatedly enters 'Limp Mode' in active traffic, causing a violent jerk and a total loss of acceleration while displaying a 'Smart City Brake Support' (SCBS) failure on the dashboard. An independent inspection also documented gross mechanical neglect, including loose battery terminals and a loose transmission bellhousing bolt, which may contribu…”
NHTSA complaint #11732963, 2026

“There is a bearing in the crankshaft that looks like it’s not up to spec. No warning lights came on, car suddenly lost power on the highway. Fortunately no one was injured though it was a very scary situation. Mechanic took a look inside the engine and said a main bearing stud broke off and busted a hole through the short block. He said I’m lucky the engine didn’t turn into a grenade. Upon looking up the failure many other people have had the same issue with this engine. The exact same failure on the exact same bolt. Here are some links to some posts: [XXX] [XXX] [XXX] [XXX] Clearly…”
NHTSA complaint #11558470, 2023

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Vehicle Speed Control 7 2 crash 2 injury

“WAS IN AN ACCIDENT WHICH RESULTED IN A LOCKUP OF VEHICLE AND SIDE COLLISION WITH BATTERY FAILURE”
NHTSA complaint #11299671, 2019 · crash · 2 injury(ies)

“I WAS ABOUT TO PARK THE CAR IN A PARKING SPOT IN A MALL. IT WAS CRAWLING SPEED AND ALMOST ABOUT TO STOP. THEN THE CAR SUDDENLY SURGED FORWARD AND WENT OVER THE CURB ON TO THE OTHER SIDE. THANKFULLY THERE WAS NO OTHER VEHICLE OR PERSON ON THE OTHER SIDE. I WAS HOLDING TIGHT THE STEERING WHEEL. MY HUSBAND PULLED THE ELECTRONIC PARKING BREAK BUTTON AND THE CAR FINALLY CAME TO A STOP. TIRES WERE BURST ON RUNNING OVER AND THERE WAS DAMAGE TO FRONT LEFT SIDE OF CAR. I BELIEVE THIS COULD BE AN ISSUE OF UNINTENDED ACCELERATION.”
NHTSA complaint #10785455, 2015 · crash

“The vehicle exhibits dangerous electronic malfunctions. A licensed technician (MV-113255) has confirmed a sporadic unintended acceleration defect where the cruise control 'decrease' button causes the vehicle to increase speed. Additionally, the vehicle repeatedly enters 'Limp Mode' in active traffic, causing a violent jerk and a total loss of acceleration while displaying a 'Smart City Brake Support' (SCBS) failure on the dashboard. An independent inspection also documented gross mechanical neglect, including loose battery terminals and a loose transmission bellhousing bolt, which may contribu…”
NHTSA complaint #11732963, 2026

Air Bags 6 3 crash 5 injury

“WAS IN AN ACCIDENT WHICH RESULTED IN A LOCKUP OF VEHICLE AND SIDE COLLISION WITH BATTERY FAILURE”
NHTSA complaint #11299671, 2019 · crash · 2 injury(ies)

“DRIVING ALONG A HIGHWAY (LEFT SIDE OF ROAD) I CRASHED INTO LARGE BOULDERS OF CONCRETE SCATTERED ALONG THE ROAD THAT WAS CAUSED BY A PREVIOUS ACCIDENT. TRAVELING AT 60 MPH MY VEHICLE LAUNCHED OFF THE GROUND SLAMMING BACK DOWN ON ALL FOUR TIRES. MY VEHICLE THEN SPUN OUT OF CONTROL CRASHING TO THE SIDE GUARD RAIL IMPACTING THE SIDE OF THE VEHICLE 2X'S (RIGHT SIDE OF ROAD) RESULTING IN DISABLING DAMAGE TO MY VEHICLE. TO MY SURPRISE THE AIRBAGS DID NOT DEPLOY (PARTICULARLY MY SIDE AIRBAGS). LATER I LEARNED THAT MAZDA (MANUFACTURE) REPORTED A RECALL FOR MY VEHICLE RELATING TO A POTENTIAL MALFUNCTION…”
NHTSA complaint #11299774, 2019 · crash · 2 injury(ies)

“TL* THE CONTACT OWNED A 2016 MAZDA M6. THE CONTACT STATED THAT WHILE DRIVING ABOUT 20 MPH IN THE SNOW, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE LOST ALL POWERS AS THE STEERING FAILED. THE VEHICLE SLIDE AND REAR-END THE VEHICLE IN FRONT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE PASSENGER SIDE DOOR AIR BAG WAS THE ONLY AIR BAG THAT DEPLOYED. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESTART AFTER THE INCIDENT. THE CONTACT ALSO STATED THAT THE PARKING BRAKE WAS ENGAGED AND FAILED TO DISENGAGE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A LOWER BACK AND NECK INJURIES THAT REQUI…”
NHTSA complaint #11318837, 2019 · crash · 1 injury(ies)

Steering 6 3 crash 3 injury

“WAS IN AN ACCIDENT WHICH RESULTED IN A LOCKUP OF VEHICLE AND SIDE COLLISION WITH BATTERY FAILURE”
NHTSA complaint #11299671, 2019 · crash · 2 injury(ies)

“TL* THE CONTACT OWNED A 2016 MAZDA M6. THE CONTACT STATED THAT WHILE DRIVING ABOUT 20 MPH IN THE SNOW, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE LOST ALL POWERS AS THE STEERING FAILED. THE VEHICLE SLIDE AND REAR-END THE VEHICLE IN FRONT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE PASSENGER SIDE DOOR AIR BAG WAS THE ONLY AIR BAG THAT DEPLOYED. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESTART AFTER THE INCIDENT. THE CONTACT ALSO STATED THAT THE PARKING BRAKE WAS ENGAGED AND FAILED TO DISENGAGE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A LOWER BACK AND NECK INJURIES THAT REQUI…”
NHTSA complaint #11318837, 2019 · crash · 1 injury(ies)

“I was on freeway when some warning start showing on dashboard ( enging, track control system, battery) then my steering wheel was hard that I couldn’t manubrio i hit a curb that was on the entrance and my car start spinning in circles till i hit the hill on side road.”
NHTSA complaint #11531004, 2023 · crash

Structure 5 2 crash 3 injury

“DRIVING ALONG A HIGHWAY (LEFT SIDE OF ROAD) I CRASHED INTO LARGE BOULDERS OF CONCRETE SCATTERED ALONG THE ROAD THAT WAS CAUSED BY A PREVIOUS ACCIDENT. TRAVELING AT 60 MPH MY VEHICLE LAUNCHED OFF THE GROUND SLAMMING BACK DOWN ON ALL FOUR TIRES. MY VEHICLE THEN SPUN OUT OF CONTROL CRASHING TO THE SIDE GUARD RAIL IMPACTING THE SIDE OF THE VEHICLE 2X'S (RIGHT SIDE OF ROAD) RESULTING IN DISABLING DAMAGE TO MY VEHICLE. TO MY SURPRISE THE AIRBAGS DID NOT DEPLOY (PARTICULARLY MY SIDE AIRBAGS). LATER I LEARNED THAT MAZDA (MANUFACTURE) REPORTED A RECALL FOR MY VEHICLE RELATING TO A POTENTIAL MALFUNCTION…”
NHTSA complaint #11299774, 2019 · crash · 2 injury(ies)

“I HAVE A 2016 MAZDA 6 GT WITH STOCK 19" DUNLOP TIRES. I BOUGHT THE CAR WITH AROUND 80 MILES & AT THE TIME OF THE INCIDENT WAS AROUND 6800 MILES. I WAS TRAVELING TO WORK GOING AROUND 72 MPH & THE LEFT REAR TIRE BLEWOUT CAUSING AN ACCIDENT ON THE INTERSTATE. TIRES SHOULD NOT BLOWOUT THAT QUICKLY WITH PROPER CARE OF THE VEHICLE. THE TIRE TREAD WORE TOO FAST.”
NHTSA complaint #10811562, 2015 · crash · 1 injury(ies)

“WATER LEAK IN TRUNK AREA LEADING TO ABOUT A 2-INCH PUDDLE OF WATER ACCUMULATION INSIDE THE TRUNK AT THE LOCATION OF THE SPARE TIRE AREA. ISSUE WAS NOTICED ON APRIL 16, 2021. THE WATER ACCUMULATED ON TOP AND AT THE BOTTOM OF THE SPARE TIRE. THE PARTS OF THE VEHICLE ARE BEGINNING TO BE NEGATIVELY AFFECTED --MOLD, ETC. THERE WERE ITEMS STORED AROUND THE SPARE TIRE 'E.G. FLAT TIRE REPAIR KIT, EMERGENCY BLANKET, ETC. THAT DEVELOPED MOLD DUE TO THE ACCUMULATED WATER AND WERE THROWN AWAY UPON INSPECTION. IN ADDITION TO THE SPARE TIRE AREA ACCUMULATING SEVERAL INCHES OF WATER, THE SPARE THE CO…”
NHTSA complaint #11408557, 2021

Suspension 5

“The contact owns a 2016 Mazda Mazda6. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. The transmission warning light was illuminated. The vehicle was not diagnosed or repaired. The contact associated the failure with NHTSA Campaign Number: 15V451000 (Suspension). The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.”
NHTSA complaint #11650328, 2024

“THE SUSPENSION FEELS LOOSE, LIKE THE STEERING IS NOT IN SYNC WITH THE WHEELS WHEN TURNING LEFT. OCCASIONAL RATTLE AFTER CONSECUTIVE SMALL BUMPS IN THE ROAD AND A SLIGHT VIBRATION AROUND 60 MPH. I HAVE ALL NEW TIRES, A WHEEL ALIGNMENT, AND AN INSPECTION BY TWO SEPERATE MAZDA DEALERS( PUGI MAZDA IN IL, & MAZDA OF JACKSON MS) BOTH SAY THEY SEE NOTHING WRONG.”
NHTSA complaint #11321545, 2020

“FRONT END CREAK SOUND UNDER 25 MPH OVER. EXACTLY LIKE THE 1 OTHER COMPLAINT I JUST READ... SIMILIAR VIN# 'S TOO. I.E. WHEN TURNING AND GOING STRAIGHT WHILE ENTERING A SLOPED ENTRY OF DRIVEWAY OR OTHER ENTRY ACCESS SIMILAR. OR GOING OVER A SPEED BUMP SLOWLY. THERE IS A CRICKING SOUND. ALMOST AS IF SOMETHING IS BROKEN OR MISSING IN FRONT END. MY CAR HAS ONLY 15000 MILES ON IT! DEALER HAS 1 MASTER TECH. PARTS TOOK 3 WEEKS TO ARRIVE AFTER THEY TOLD ME 4 BUSINESS DAYS.”
NHTSA complaint #11054395, 2017

Wheels 5 1 crash 1 injury

“I HAVE A 2016 MAZDA 6 GT WITH STOCK 19" DUNLOP TIRES. I BOUGHT THE CAR WITH AROUND 80 MILES & AT THE TIME OF THE INCIDENT WAS AROUND 6800 MILES. I WAS TRAVELING TO WORK GOING AROUND 72 MPH & THE LEFT REAR TIRE BLEWOUT CAUSING AN ACCIDENT ON THE INTERSTATE. TIRES SHOULD NOT BLOWOUT THAT QUICKLY WITH PROPER CARE OF THE VEHICLE. THE TIRE TREAD WORE TOO FAST.”
NHTSA complaint #10811562, 2015 · crash · 1 injury(ies)

“WATER LEAK IN TRUNK AREA LEADING TO ABOUT A 2-INCH PUDDLE OF WATER ACCUMULATION INSIDE THE TRUNK AT THE LOCATION OF THE SPARE TIRE AREA. ISSUE WAS NOTICED ON APRIL 16, 2021. THE WATER ACCUMULATED ON TOP AND AT THE BOTTOM OF THE SPARE TIRE. THE PARTS OF THE VEHICLE ARE BEGINNING TO BE NEGATIVELY AFFECTED --MOLD, ETC. THERE WERE ITEMS STORED AROUND THE SPARE TIRE 'E.G. FLAT TIRE REPAIR KIT, EMERGENCY BLANKET, ETC. THAT DEVELOPED MOLD DUE TO THE ACCUMULATED WATER AND WERE THROWN AWAY UPON INSPECTION. IN ADDITION TO THE SPARE TIRE AREA ACCUMULATING SEVERAL INCHES OF WATER, THE SPARE THE CO…”
NHTSA complaint #11408557, 2021

“ABOUT 28000 MILES ON MY CAR OVER THE PAST 2 AND A HALF YEARS, WHAT STARTED WITH A PERSISTENT LOW TIRE PRESSURE INDICATION THAT NONE OF THE DEALERSHIPS OR TIRE SHOPS RECOGNIZED AS A MAJOR ISSUE (SIMPLY POINTED OUT THAT AS WEATHER CHANGES THE SENSORS MAY DETECT LOW PRESSURE) HAS TURNED INTO THE TIRES SYSTEMATICALLY BEING WORN AND BLOWN OUT BEFORE THEIR LIFE EXPECTANCY.. RINGS ARE FORMING AROUND THE ENTIRE CIRCUMFERENCE OF THE TIRE AND CAUSING A LARGE CIRCULAR RIP THROUGH THE TIRE ON THE OUTER WALL. SO FAR MY FRONT DRIVER TIRE WAS BLOWN OUT FROM A SMALL POTHOLE WHICH UNDERSTANDABLY CAUSED THE TIR…”
NHTSA complaint #11221345, 2019

Fuel/Propulsion System 4

“Fuel smell in & outside of vehicle after fuel fill, being a retired Master Technician I decided to investigate this and after removing the the fuel tank access door under the rear seat I was shocked to see that on an 8 year old vehicle the fuel sender retainer is completely rusted out. An overfill, an aggressive maneuver or small collision could prove disastrous with this condition pending! I have just ordered a replacement since I intend to repair this myself and that is only of the tank itself is not compromised when I proceed to remove the rusted out screws as well. Also after further inve…”
NHTSA complaint #11629784, 2024

“GAS OVERFLOW FROM TANK DUE TO PUMP AUTO-SHUTOFF NOT ACTIVATING. FUELING VEHICLE, SET GAS NOZZLE TO AUTOMATIC, WAS NOT HOLDING THE HANDLE OR TRYING TO TOP OFF. WAS WATCHING THE PUMP CLOSELY BECAUSE OF SIMILAR ISSUE WITH A 2016 MAZDA3 AT A DIFFERENT . BEFORE I COULD STOP THE FILL, GAS OVERFILLED THE TANK AND SPILLED ONTO THE GROUND.”
NHTSA complaint #10908082, 2016

“TL* THE CONTACT OWNS A 2016 MAZDA 6. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE EVENTUALLY RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND BRAKE LINES WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED AFTER THE ENGINE SYSTEM MALFUNCTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE…”
NHTSA complaint #10822594, 2015

Electronic Stability Control (Esc) 2 1 crash

“VARIOUS SOFTWARE CONTROL FEATURES TRANSIENTLY STOP WORKING. THE NAVIGATION SYSTEM HAS FAILED TO COME ON SEVERAL TIMES. THE KEY FOB STOPS WORKING AND THEN WORKS AGAIN.THE PROBLEMS ARE ALWAYS TRANSIENT AND THEN START WORKING AGAIN. THE WORST THING THAT HAPPENED WAS THE FRONT SENSOR FAILED TO WORK AND A SMALL POLE WAS HIT AND DID DAMAGE TO THE FRONT FENDER.”
NHTSA complaint #11180236, 2019 · crash

“SIGNALS ON THE CAR ARE ALWAYS INCORRECT AND THE WIRING FOR BLUETOOTH AND USB DOES NOT ALWAYS WORK”
NHTSA complaint #11299095, 2018

Exterior Lighting 2

“I WAS DRIVING DOWN THE FREEWAY IN THE RAIN AND THE WINDSHIELD WIPERS QUIT FUNCTIONING. I PULLED OVER AND CHECKED THE FUSES FINDING BOTH FUSES AFFECTING THE WIPERS WERE IN WORKING ORDER. WHILE PULLED OVER, I ALSO NOTICED MY HEADLIGHTS WERE NO LONGER ON. I CHECKED THE FUSES RELATED TO THE HEADLIGHTS AND THESE WERE ALSO IN WORKING ORDER. AS I WAS NOT IN A GOOD LOCATION TO LEAVE MY CAR FOR ANY PERIOD OF TIME, I DROVE MY CAR A FEW MORE MILES DOWN THE ROAD. DURING THIS TIME, THE WARNING FOR THE "SMART BREAKING SYSTEM FAILURE" ALSO CAME ON. I WAS ABLE TO GET MY VEHICLE INTO THE DEALERSHIP AND THE…”
NHTSA complaint #11299751, 2020

“HAVE HAD THE VEHICLE FOR ONE WEEK. HEADLIGHTS ARE UNSAFE. IF ONE IS TO DRAW A LINE FROM 8 TO 4 ON THE CLOCK EVERYTHING ABOVE THAT IS NOT ILLUMINATED. DEATH TRAP. MAZDA DEALER WILL NOT TAKE THE CAR BACK OR REFUND MY MONEY. I'M AFRAID TO DRIVE IT AT NIGHT.”
NHTSA complaint #10863760, 2016

Parking Brake 2

“The contact owns a 2016 Mazda Mazda6. The contact stated that upon starting the vehicle and shifting into drive(D) or reverse(R), the vehicle failed to move. The electronic parking brake warning light was illuminated. The contact stated that he turned off and restarted the vehicle, deactivated the electronic parking brake, and forcefully depressed the accelerator pedal; however, the failure persisted. The dealer was notified of the failure and informed the contact that he had to pay to repair the vehicle since the VIN was not included in NHTSA Campaign Number: 17V393000 (Parking Brake). The ve…”
NHTSA complaint #11494079, 2022

“TL* THE CONTACT OWNS A 2016 MAZDA 6. IN TEMPERATURES BELOW 45 DEGREES, THE EMERGENCY BRAKE INDICATOR WOULD REMAIN ILLUMINATED AFTER STARTING THE VEHICLE. ALSO, WHILE DRIVING, THE EMERGENCY BRAKE INDICATOR WOULD SOMETIMES ILLUMINATE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (MATT CASTRUCCI MAZDA, 3013 MALL PARK DR, DAYTON, OH) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000.”
NHTSA complaint #11161979, 2017

Seat Belts 2

“My seat doesn’t detect if passanger is in seat so my air bag engine light goes on and off it was recalled and mazda supposedly cleared the issue but seems like they didnt fix it the recall properly”
NHTSA complaint #11676202, 2025

“MAZDA CORPORATION NOTIFIED ME OF AIRBAG/SEAT BELT SENSOR DEFECT.I TOOK THE CAR TO SHORELINE MAZDA, AURORA, CO TO REMEDY THE PROBLEM. THE SHORELINE MAZDA SERVICE DEPARTMENT HAS NOT REMEDIED THE PROBLEM. I'M RETURNING THE AUTOMOBILE FOR THE 5TH TIME. ATTACHED ARE THE WORK ORDERS. THE LAST VISIT ON 06/22/2018, THE SERVICE DEPARTMENT REPRESENTATIVE, FRAN (XXXX). STATED THE SERVICE DEPARTMENT CONTACTED MAZDA TECHINCAL SUPPORT REGARDING THE FAULTY SENSOR BLINKING CONTINUOUSLY WHILE IN MOTION. ALSO WHEN THE AUTOMOBILE IS STATIONARY. OR APPEARS WHILE DRIVING ON THE HIGHWAYS. (FRAN) SAID THE TECHNI…”
NHTSA complaint #11120936, 2018

Visibility/Wiper 2

“I WAS DRIVING DOWN THE FREEWAY IN THE RAIN AND THE WINDSHIELD WIPERS QUIT FUNCTIONING. I PULLED OVER AND CHECKED THE FUSES FINDING BOTH FUSES AFFECTING THE WIPERS WERE IN WORKING ORDER. WHILE PULLED OVER, I ALSO NOTICED MY HEADLIGHTS WERE NO LONGER ON. I CHECKED THE FUSES RELATED TO THE HEADLIGHTS AND THESE WERE ALSO IN WORKING ORDER. AS I WAS NOT IN A GOOD LOCATION TO LEAVE MY CAR FOR ANY PERIOD OF TIME, I DROVE MY CAR A FEW MORE MILES DOWN THE ROAD. DURING THIS TIME, THE WARNING FOR THE "SMART BREAKING SYSTEM FAILURE" ALSO CAME ON. I WAS ABLE TO GET MY VEHICLE INTO THE DEALERSHIP AND THE…”
NHTSA complaint #11299751, 2020

“WINDSHIELD IS TOO THIN, AND BREAKS VERY EASILY. A SMALL (LESS THAN A QUARTER INCH) STONE HIT MY WINDSHIELD ON THE PASSENGER SIDE ABOUT 6 INCHES FROM THE BOTTOM, CRACKING IT WHILE I WAS FOLLOWING ANOTHER VEHICLE AT 60 MPH AND ABOUT 3 TO 4 SECONDS APART.”
NHTSA complaint #10780425, 2015

Forward Collision Avoidance 1

“When driving, after a period of 10 - 20 minutes usually, of the adaptive cruise being on (not necessarily in use), the buttons on the steering wheel will re-map. That is, the + button for adjusting the cruise speed up by 1 mph increments will switch with the - button that adjusts the cruise speed down by 1 mph increments. This happens reliably... if I've driven the car with adaptive cruise on for more that 10 - 20 minutes, the buttons will re-map. + slows the car down or doesn't work at all (does nothing). - speeds the car up. Also, rarely, the cancel button will speed the car up. Of…”
NHTSA complaint #11590278, 2024

Tires 1

“I bought the Bridgestone tires in Sept 2023 from Walmart. On Nov 23, 2024, I went to Walmart auto center to have 4 Bridgestone tires rotated and balanced. The tech discovered severe bead separation in 3 of 4 tires. I had to buy 4 new tires. I have pictures of the tires with bead separation on the wheel rims and also off the rims.”
NHTSA complaint #11628289, 2024

How we read this (methodology)

How to read this: raw complaint totals are not a clean reliability score — a model year with more cars sold, or simply more years on the road, accumulates more complaints regardless of how good it is. So this page leans on two signals that are not distorted by sales volume: the share of complaints falling on each vehicle system (the breakdown above) and NHTSA's own crash / fire / injury / death flags. When we compare model years of the same model, we normalise by years on the road (complaints ÷ vehicle age) rather than comparing raw totals. Age-normalised, the 2016 Mazda Mazda6 draws about 6.9 complaints per year on the road, ranking 4 of 10 among the Mazda Mazda6 model years we have ingested (1 = most complaints per year on road).

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Data source: U.S. NHTSA (nhtsa.gov). SaveVIN surfaces public recall data and is not affiliated with or endorsed by NHTSA.

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