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2016 Jeep Compass Problems & Owner Complaints

290 NHTSA owner complaints
9 crash 2 fire 15 injury

Age-normalised, this year draws ~26.4 complaints per year on the road — ranking 3 of 13 Jeep Compass years we track (1 = most complaints per year).

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What owners report

Engine is the most-reported problem area on the 2016 Jeep Compass, cited in 134 of 290 filed complaints (46%).

Electrical System is next (61 complaints, 21%), followed by Power Train (43), Vehicle Speed Control (30), Engine And Engine Cooling (25).

Across all complaints, 9 report a crash, 2 report a fire, 15 report injuries.

The most safety-critical cluster is Air Bags: 4 crash, 8 injury report(s).

Complaints by vehicle system

Owner complaints filed with the U.S. NHTSA for the 2016 Jeep Compass, grouped by the vehicle system each cites. A single complaint can name more than one system, so the group totals can add up to more than 290.

Engine 134 1 crash 2 fire 1 injury

“ON DECEMBER 9, 2016 I RENTED A JEEP COMPASS AND ON THAT DAY I HAD A ROLL OVER ACCIDENT. I WAS DRIVING IN THE COUNTRY. VERY LOW TRAFFIC AREA. BEFORE APPLYING THE BRAKE, I WAS DRIVING AT A SAFE SPEED FOR THE ROAD CONDITIONS - FIFTEEN TO TWENTY MPH ON FRESH SNOW AND SOME PACKED SNOW OVER A PAVED ROAD BASE. AT ABOUT TWENTY TO TWENTY FIVE FEET BEFORE A STOP SIGN I BEGAN TO APPLY THE BRAKE. THE BRAKE DID NOTHING. THERE WAS CLICKING NOISES AND THE COMPASS SEEMED TO ACCELERATE. I CONTINUED TO APPLY THE BRAKE AS I ROLLED THROUGH THE STOP AREA FOR THE STOP SIGN. THE PAVED ROAD ENDED AT THE STOP…”
NHTSA complaint #10936121, 2016 · crash · 1 injury(ies)

“TL* THE CONTACT OWNED 2016 JEEP COMPASS. THE CONTACT STATED THAT SHE PARKED THE VEHICLE IN A PARKING LOT AND WAS NOTIFIED WHILE IN A STORE THE VEHICLE WAS ON FIRE. THE CONTACT STATED THAT SMOKE AND FLAMES WERE SEEN COMING FROM THE FRONT END OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE ENTIRE FRONT OF THE VEHICLE WAS DESTROYED AND TOTALED. THE CONTACT HAD NO INDICATORS OF THE FIRE OCCURRING. THERE WAS NO POLICE REPORT FILED THAT THE CONTACT WAS AWARE OF. THE FIRE DEPARTMENT INTERVIEWED THE CONTACT AND FILED A REPORT. THERE WERE NO INJURIES. THE DEALER AND MANUF…”
NHTSA complaint #11327693, 2020 · fire

“AFTER STARTING THE VEHICLE AND LETTING IT RUN FOR A FEW MINUTES, WE TURNED OFF THE ENGINE AND LEFT THE VEHICLE. WITHIN A FEW MINUTES, WE NOTICED A FIRE IN THE ENGINE COMPARTMENT. WE ATTEMPTED TO PUT OUT THE FIRE WITH THREE EXTINGUISHERS BUT WERE NOT ABLE TO DO SO. ANOTHER EMPLOYEE CALLED 911 AND THE LOCAL FIRE DPT. PUT OUT THE FIRE. THE VEHICLE WAS A TOTAL LOSS. WE CONTACTED CHRYSLER WHO SENT AN INVESTIGATOR TO INSPECT THE DAMAGE. CHRYSLER LATER SENT US AN E-MAIL STATING THEY COULD NOT DETERMINE THAT THE FIRE WAS A RESULT OF A "MANUFACTURING OR ASSEMBLY ERROR". WE BELIEVE THE DAMAGE IS…”
NHTSA complaint #11001950, 2017 · fire

Electrical System 61

“Car stalls turns off by itself could be at red lights or even while driving twice already!! Needs to be recalled as well and repaired pls repairs cost thousands!!! Not safe!! I have owned it for 4-5 years and it has happened maybe 7-8 times but most recently this week twice!!”
NHTSA complaint #11750726, 2026

“The crankshaft position sensor is throwing a code , and the car want turn over .”
NHTSA complaint #11748989, 2026

“Relay box underneath drivers side headlight prone to corrosion, causes jeeps from this era to stall and die randomly.”
NHTSA complaint #11737453, 2026

Unknown Or Other 47 1 crash 3 injury

“ON 12 JAN 2017 A LADY BACKED INTO MY CAR AT APPROX 35 MPH AND DESTROYED THE PASSENGER DOORS - THE ENTIRE RIGHT SIDE OF THE VEHICLE - THE AIRBAGS DID NOT DEPLOY RESULTING IN INJURIES TO MY SON AND MYSELF. I WAS PARKING IN A PARKING LOT AT THE TIME AND SHE WAS BACKING OUT AT A HIGH RATE OF SPEED WITHOUT LOOKING.”
NHTSA complaint #10991562, 2017 · crash · 3 injury(ies)

“Since purchasing this vehicle in 2022 the crankshaft position sensor has been replaced 4 times (twice by the dealer in 2022, once in 2023 and once in 2024) and now it is dying while driving once again with the check engine light indicating that it is once again the crankshaft position sensor”
NHTSA complaint #11751942, 2026

“Car stalls turns off by itself could be at red lights or even while driving twice already!! Needs to be recalled as well and repaired pls repairs cost thousands!!! Not safe!! I have owned it for 4-5 years and it has happened maybe 7-8 times but most recently this week twice!!”
NHTSA complaint #11750726, 2026

Power Train 43

“Brake caliphers went bad 2 days after I purchased, now a heavy humming sound that I literally feel vibration in my seat, loud weird noise when making sharp turns, turning the wheel while in park grinding noise, loud rumbling when air conditioner is on, jerking forward when press on gas. This car is horrible”
NHTSA complaint #11745995, 2026

“I have had problems with Jeep suddenly losing all power while driving with NO WARNING! Everytime ive had it checked they could not find anything wrong with it. Just recently it happened again and since then when I drive it doesn't seem to want to accelerate. There are no noises,instrument lights on any codes showing up. I had to wait a month for my appointment at the dealership and then another month for them to even tell me what was wrong. They said i need a new transmission which is ridiculous since my car only has 89,956 miles and a majority of those miles are from military moves. The onl…”
NHTSA complaint #11684146, 2025

“Electronic throttle control Vehicle light came on my 2016 jeep compass dash as I was on vacation vehicle would not accelerate and turned off causing us to almost wreck and having to leave it on the side of the road and call a Uber and get a tow. There is many reports of this issue it needs to be a recall.”
NHTSA complaint #11663874, 2025

Vehicle Speed Control 30 1 crash 1 injury

“ON DECEMBER 9, 2016 I RENTED A JEEP COMPASS AND ON THAT DAY I HAD A ROLL OVER ACCIDENT. I WAS DRIVING IN THE COUNTRY. VERY LOW TRAFFIC AREA. BEFORE APPLYING THE BRAKE, I WAS DRIVING AT A SAFE SPEED FOR THE ROAD CONDITIONS - FIFTEEN TO TWENTY MPH ON FRESH SNOW AND SOME PACKED SNOW OVER A PAVED ROAD BASE. AT ABOUT TWENTY TO TWENTY FIVE FEET BEFORE A STOP SIGN I BEGAN TO APPLY THE BRAKE. THE BRAKE DID NOTHING. THERE WAS CLICKING NOISES AND THE COMPASS SEEMED TO ACCELERATE. I CONTINUED TO APPLY THE BRAKE AS I ROLLED THROUGH THE STOP AREA FOR THE STOP SIGN. THE PAVED ROAD ENDED AT THE STOP…”
NHTSA complaint #10936121, 2016 · crash · 1 injury(ies)

“Relay box underneath drivers side headlight prone to corrosion, causes jeeps from this era to stall and die randomly.”
NHTSA complaint #11737453, 2026

“Electrical components failed car shut down while driving and put me and my daughters at risk I had to have a part with the lightning bolt that come on the dash replaced but that's all the inspection there was no warning only flashing engine light and it shut down it first happened June 2025 and has happened 3 times since. Also the cruise control when set will accelerate on its own and I have to hit the button multiple times and the brake to get it to stop and shut off.”
NHTSA complaint #11730257, 2026

Engine And Engine Cooling 25

“The contact owns a 2016 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact stated that the vehicle failed to accelerate, shuddered, and the air conditioner was inoperative, and the vehicle coasted before coming to a complete stop. The contact restarted the vehicle and the vehicle returned to normal operation. The check engine warning light was intermittently illuminated. The failure had occurred on several occasions. The contact researched and became aware of NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling); however, the VI…”
NHTSA complaint #11754005, 2026

“The contact owns a 2016 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact pulled over to the side of the road and waited for approximately 20 minutes before restarting the vehicle. The vehicle was restarted and driven to the residence. The contact stated that at the residence, the vehicle remained running but failed to operate properly. No warning light was illuminated. The contact referenced NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling); as a possible cause for the failure; however, the vehicle was repaired,…”
NHTSA complaint #11751088, 2026

“The contact owns a 2016 Jeep Compass. The contact stated that while driving approximately 45 MPH, the vehicle stalled. The contact attempted to restart the vehicle, and the vehicle stalled again. The contact waited for several minutes to let the engine cool down and the vehicle eventually returned to normal operation. The check engine warning light was illuminated. The vehicle was taken to a dealer, and the vehicle stalled. The vehicle was diagnosed and determined that the crankshaft sensor needed to be replaced. The dealer made the contact aware of NHTSA Campaign Number: 16V907000 (Engine and…”
NHTSA complaint #11714498, 2026

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Fuel/Propulsion System 16

“Engine cuts out while driving. Had to pull over to the side and reset by instructions from Google. Took the car to a local garage and he said it was a computer issue. This part was replaced 3-4 years ago and is failing again. A red symbol like a lightning bolt and the check engine light was on.”
NHTSA complaint #11556111, 2023

“Car is showing symptoms of crankshaft failure. Car is shaking when accelerating, low gas performance, and accelerating is sometimes unresponsive. Other 2016 Jeeps of the same year, make and model have been given a recall for the same problem but this vehicle has not been included in the recall even though it has the same problems.”
NHTSA complaint #11539340, 2023

“Have replaced Cam Shaft AND Crankshaft Positioning sensors to no avail. Check engine light will come and go, sometimes with the traction control lights as well if the brake is engaged for any length of time. After these lights come on, the jeep loses the ability to accelerate, leaving the car in limp mode. Light goes off after each sensor is replaced, will drive fine for a day or so, and then will leave you stuck. All attempts to diagnose, end in codes that have already been fixed”
NHTSA complaint #11479305, 2022

Steering 16

“Brake caliphers went bad 2 days after I purchased, now a heavy humming sound that I literally feel vibration in my seat, loud weird noise when making sharp turns, turning the wheel while in park grinding noise, loud rumbling when air conditioner is on, jerking forward when press on gas. This car is horrible”
NHTSA complaint #11745995, 2026

“Car starts fine. After the car gets up to operating team the car will just stop running, very dangerous in traffic as it cannot be sterred or hardly stopped. The lightning bolt symbol appears on dash then car just dies. I replaced 2 camshaft position sensors and 1 connector. Car was fine for 2 weeks then started acting even crazier. I scan obd2 but get no codes.”
NHTSA complaint #11648485, 2025

“I bought my 2016 Jeep Compass Latitude in September of 2021 with a warranty which because of some rotor and other issues they gave me a loaner vehicle while they did the repairs for a week or so. It didn't give me too many problems for a while but then in these last two years or so then a lot has been breaking on it or acting up & I only got a little over 86k miles on it, but any warranties are expired at 80K. I've replaced the battery, the rear hub/bearings 2x, all of the rotors & brakes 2x now, I go through engine oil even though I do regular oil changes on it, and most recently it was doing…”
NHTSA complaint #11601277, 2024

Electronic Stability Control (Esc) 15

“ALL WARNING LIGHTS FLASHING ON AND OFF RANDOMLY AND DINGING WHILE IN MOTION. ALSO VEHICLES DOESN'T WANT TO ACCELERATE AND RPMS JUMPING UP AND DOWN.”
NHTSA complaint #11372328, 2020

“ON TUESDAY, 9/15/2020 I WENT TO TURN ON MY JEEP COMPASS FROM MY DRIVEWAY AND IT WOULD NOT START. HOWEVER THE CHECK ENGINE LIGHT CAME ON. LATER THAT EVENING I TRIED STARTING MY JEEP AGAIN, IT STARTED WITH NO PROBLEM, AND THE CHECK ENGINE LIGHT WAS NOW OFF. ON FRIDAY, 6/18/2020 I TOOK MY VEHICLE TO ADVANCED AUTO WHERE THEY CHECKED MY BATTERY, ALTERNATOR, AND STARTER - ALL 3 ITEMS CAME BACK GOOD. ON MY WAY HOME FROM ADVANCED AUTO I WAS STOPPED AT A TRAFFIC LIGHT ON SOUTH RAILROAD STREET IN PALMYRA, PA. WHEN THE LIGHT TURNED GREEN FOR ME TO GO, I WENT TO RELEASE MY FOOT OFF OF THE BRAKE AND THE VE…”
NHTSA complaint #11361156, 2020

“SHUTS OFF WHILE DRIVING THEN DIFFICULT STARTING AGAIN”
NHTSA complaint #11353714, 2020

Air Bags 13 4 crash 8 injury

“THIS CAR WAS A RENTAL CAR. MY SPOUSE WAS DRIVING THIS CAR AND WAS INVOLVED IN A CAR ACCIDENT. HE WAS HIT BY A CAR AND THEN PUSHED INTO ANOTHER CAR. THE JEEP WAS TOTALED BUT YET NOT ONE AIRBAG WAS EVER DEPLOYED. THERE WAS SUPPOSED TO BE SIX AIRBAGS IN THIS VEHICLE BUT NOT ONE EVER DEPLOYED. MY HUSBAND SUFFERED A MINOR HEAD INJURY AS A RESULT.”
NHTSA complaint #10825954, 2016 · crash · 3 injury(ies)

“I WAS IN A HEAD-ON COLLISION ON 9/24/2020. THE CAR IS BEING INSPECTED FOR REPAIRS NOW AND I AM DEALING WITH THE INSURANCE CLAIM AT THIS TIME. MY AIRBAGS DID NOT GO OFF AT A SPEED OF 35-40 MPH, STRIKING THE VEHICLE THAT WAS AT-FAULT, AND THEN A METAL POLE. FORTUNATELY DID NOT HAVE MY DAUGHTER WITH ME.”
NHTSA complaint #11361691, 2020 · crash · 1 injury(ies)

“ACCIDENT ON 12/25/2018 THE TRUCK WAS DEAM TOTAL BUT NO AIR BAG WAS DEPLOYED , ..*BF... *TR”
NHTSA complaint #11171619, 2018 · crash · 1 injury(ies)

Seat Belts 12 1 crash 1 injury

“I WAS INVOLVED IN AN ACCIDENT ON FEBRUARY 28, 2019 WHEN I VEERED OFF INTO A DITCH, MY VEHICLE FLEW INTO THE AIR AFTER HITTING A DRIVEWAY, AND FLIPPED AT ABOUT 55 MPH. I WAS DRIVING ON A RURAL FARM TO MARKET ROAD. I WAS DRIVING AND THE ONLY ONE IN THE VEHICLE. MY SEATBELT NEVER LOCKED AS I WRECKED. IT WAS BUCKLED BUT NEVER ENGAGED. I SUBMITTED TO JEEP FOR REVIEW AND THEY DENIED MY CLAIM AND SAID THE SEATBELT WAS WORKING PROPERLY. MY SEATBELT WAS ALL THE WAY STRETCHED OUT AND EVEN FRAYED AT THE TOP WHERE THE LOOP IS. MY L1 INSTANTLY BLEW UP INTO MY SPINAL CORD AND I SUFFERED SEVERE INJURIES.”
NHTSA complaint #11203025, 2019 · crash · 1 injury(ies)

“The seatbelts in the drivers and passenger sides are disconnecting without pressing the release button”
NHTSA complaint #11746955, 2026

“Seat belt will randomly disengage and not remain clicked into the lock on the both front seats but is more common with the drivers side. Will need to click it in and out of the lock until it finally re-engages the lock.”
NHTSA complaint #11637955, 2024

Seats 9 2 injury

“As I was backing out of a driveway, I heard a loud pop and felt something hit me in the back of the head really hard. My headrest burst open spontaneously. I now have a bad headache and sore neck.”
NHTSA complaint #11466471, 2022 · 1 injury(ies)

“While backing out of driveway the driver side active head restraint spontaneously deployed hitting my teenager driver in the back of the head.”
NHTSA complaint #11427567, 2021 · 1 injury(ies)

“I went to adjust the headrest, The headrest popped and hit me in the head. There was some plastic pieces that came out when the headrest popped, it stayed connected. but headrest stayed (open) for the lack of a better term. about 2 to 2.5 inches. makes driving of the car really uncomfortable. had to strap the headrest back to the hard plastic, so that I don't have the headrest pushing my head forward. and I don't have to drive with my back away the back rest of the seat. This happened before I started driving.”
NHTSA complaint #11593673, 2024

Service Brakes 9 2 crash 1 injury

“ON DECEMBER 9, 2016 I RENTED A JEEP COMPASS AND ON THAT DAY I HAD A ROLL OVER ACCIDENT. I WAS DRIVING IN THE COUNTRY. VERY LOW TRAFFIC AREA. BEFORE APPLYING THE BRAKE, I WAS DRIVING AT A SAFE SPEED FOR THE ROAD CONDITIONS - FIFTEEN TO TWENTY MPH ON FRESH SNOW AND SOME PACKED SNOW OVER A PAVED ROAD BASE. AT ABOUT TWENTY TO TWENTY FIVE FEET BEFORE A STOP SIGN I BEGAN TO APPLY THE BRAKE. THE BRAKE DID NOTHING. THERE WAS CLICKING NOISES AND THE COMPASS SEEMED TO ACCELERATE. I CONTINUED TO APPLY THE BRAKE AS I ROLLED THROUGH THE STOP AREA FOR THE STOP SIGN. THE PAVED ROAD ENDED AT THE STOP…”
NHTSA complaint #10936121, 2016 · crash · 1 injury(ies)

“TL* THE CONTACT OWNS A 2017 (NA) JEEP COMPASS. WHILE DRIVING THE VEHICLE, IT BEGAN DRIVING IN CIRCLES. THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. AS A RESULT, THE VEHICLE CRASHED INTO A SNOW BANK. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND UNKNOWN REPAIRS WERE PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 230. UPDATED 06/02/17*LJ THE SENCOND INCIDENT, THE CAR WAS BACKED OUT AND VEHICLE SUDDENLY PICKED UP SPEED AND BRAKES FAILED TO STOP THE VEHICLE. THE THIR…”
NHTSA complaint #10979305, 2017 · crash

“I bought my 2016 Jeep Compass Latitude in September of 2021 with a warranty which because of some rotor and other issues they gave me a loaner vehicle while they did the repairs for a week or so. It didn't give me too many problems for a while but then in these last two years or so then a lot has been breaking on it or acting up & I only got a little over 86k miles on it, but any warranties are expired at 80K. I've replaced the battery, the rear hub/bearings 2x, all of the rotors & brakes 2x now, I go through engine oil even though I do regular oil changes on it, and most recently it was doing…”
NHTSA complaint #11601277, 2024

Structure 8 3 crash 4 injury

“ON 12 JAN 2017 A LADY BACKED INTO MY CAR AT APPROX 35 MPH AND DESTROYED THE PASSENGER DOORS - THE ENTIRE RIGHT SIDE OF THE VEHICLE - THE AIRBAGS DID NOT DEPLOY RESULTING IN INJURIES TO MY SON AND MYSELF. I WAS PARKING IN A PARKING LOT AT THE TIME AND SHE WAS BACKING OUT AT A HIGH RATE OF SPEED WITHOUT LOOKING.”
NHTSA complaint #10991562, 2017 · crash · 3 injury(ies)

“TAKATA RECALL MY JEEP WAS T-BONED, BY ON COMING TRAFFIC. BOTH DOORS ON THE RIGHT SIDE, WERE SMASHED IN. THE DOORS WERE SMASHED IN, MEANING THE DOORS WERE INOPERABLE. THE DOORS CAN'T BE OPENED, OR SHUT. NONE OF THE AIR BAGS, IN THE ENTIRE VEHICLE DEPLOYED. *TT UPDATED 9/19/18*JB”
NHTSA complaint #11092086, 2018 · crash · 1 injury(ies)

“I WAS ON A VACATION TRIP AND MY SON WAS DRIVING. THE STEERING WHEEL LOCKED UP AND HE CRASHED INTO A POLE. MY WIFE AND I THOUGHT THE STEERING WAS ROUGH BUT THOUGHT IT WOULD EASE UP. AFTER THE CAR WAS HIT THE AXEL ON THE RIGHT PASSENGER SIDE WAS DESTROYED. HE WASN'T MOVING FAST ENOUGH FOR THE AXEL TO GET DAMAGED WHICH LEADS ME TO BELIEVE THE AXEL WAS POORLY CONSTRUCTED IN THE FIRST PLACE. NO MY CAR IS STUCK IN A FRIEND'S DRIVEWAY WITH NO WAY OF GETTING IT HOME. THIS HAS BEEN A NIGHTMARE.”
NHTSA complaint #10897932, 2016 · crash

Suspension 6 1 crash

“I WAS ON A VACATION TRIP AND MY SON WAS DRIVING. THE STEERING WHEEL LOCKED UP AND HE CRASHED INTO A POLE. MY WIFE AND I THOUGHT THE STEERING WAS ROUGH BUT THOUGHT IT WOULD EASE UP. AFTER THE CAR WAS HIT THE AXEL ON THE RIGHT PASSENGER SIDE WAS DESTROYED. HE WASN'T MOVING FAST ENOUGH FOR THE AXEL TO GET DAMAGED WHICH LEADS ME TO BELIEVE THE AXEL WAS POORLY CONSTRUCTED IN THE FIRST PLACE. NO MY CAR IS STUCK IN A FRIEND'S DRIVEWAY WITH NO WAY OF GETTING IT HOME. THIS HAS BEEN A NIGHTMARE.”
NHTSA complaint #10897932, 2016 · crash

“Brake caliphers went bad 2 days after I purchased, now a heavy humming sound that I literally feel vibration in my seat, loud weird noise when making sharp turns, turning the wheel while in park grinding noise, loud rumbling when air conditioner is on, jerking forward when press on gas. This car is horrible”
NHTSA complaint #11745995, 2026

“I bought my 2016 Jeep Compass Latitude in September of 2021 with a warranty which because of some rotor and other issues they gave me a loaner vehicle while they did the repairs for a week or so. It didn't give me too many problems for a while but then in these last two years or so then a lot has been breaking on it or acting up & I only got a little over 86k miles on it, but any warranties are expired at 80K. I've replaced the battery, the rear hub/bearings 2x, all of the rotors & brakes 2x now, I go through engine oil even though I do regular oil changes on it, and most recently it was doing…”
NHTSA complaint #11601277, 2024

Visibility/Wiper 5 1 crash 1 injury

“TAKATA RECALL MY JEEP WAS T-BONED, BY ON COMING TRAFFIC. BOTH DOORS ON THE RIGHT SIDE, WERE SMASHED IN. THE DOORS WERE SMASHED IN, MEANING THE DOORS WERE INOPERABLE. THE DOORS CAN'T BE OPENED, OR SHUT. NONE OF THE AIR BAGS, IN THE ENTIRE VEHICLE DEPLOYED. *TT UPDATED 9/19/18*JB”
NHTSA complaint #11092086, 2018 · crash · 1 injury(ies)

“Occasionally, while driving, the vehicle will exhibit catastrophic electrical system failures. I was driving home just last night, and my headlights, turn signals, horn, windshield wipers, dash lights, hazard lights, and cruise control all turned off. I was able to limp it home with the help of someone driving in front of me, because I could not see. Imagine doing 45 mph on a turn at night, in an area with no streetlights, and all of a sudden your headlights and running lights turn off. I'm lucky I didn't hit a tree. No hazards means no one would have seen me on the road waiting for help until…”
NHTSA complaint #11418795, 2021

“WHEN IT IS RAINING OR WHEN THE SNOW ON MY JEEP BEGINS TO MELT, THE SUNROOF LEAKS. THE SUNROOF CONTROLLS AND OVERHEAD LIGHTS (WHICH IS LOCATED NEXT TO THE SUNROOF) FILLS UP WITH WATER AND LEAK ALL OVER; ON THE DRIVER, FRONT PASSENGER, DASHBOARD, ETC. CREATING A DISTRACTION WHILE ATTEMPTING TO DRIVE”
NHTSA complaint #10945388, 2017

Fuel System 2

“The contact owns a 2016 Jeep Compass. The contact stated while driving 50-55 MPH and depressing the accelerator pedal, an unknown warning light illuminated, and the vehicle shuddered. The contact was able to continue driving. The contact stated that the failure recurred while driving 25 MPH. Additionally, the contact stated that the failure recurred on a third occasion, and the vehicle shut off. The contact was able to veer to side of the roadway. The contact was able to restart the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed, and it was determined that th…”
NHTSA complaint #11533477, 2023

“The contact owns a 2016 Jeep Compass. The contact stated while driving 35-40 MPH, the vehicle began to stall. The contact depressed the accelerator pedal and the vehicle started sputtering. The contact pulled into a gas station and refueled the vehicle. The contact was able to continue driving; however, the failure reoccurred while driving. The electronic throttle control indicator warning light was illuminated. The contact veered to the side of the road. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 104,000.”
NHTSA complaint #11470488, 2022

Traction Control System 2

“ABS 4WHEEL DRIVE AND TRACTION CONTROL LIGHT STAY ON AND WON'T COME OFF AND SINCE THEY POPPED UP I'VE BEEN HAVING ISSUE WITH MY ACCELERATION. IT'S BEEN CAUSING MY CAR TO RANDOMLY STOP ACCELERATING WHILE I WAS DRIVING ON THE HIGHWAY. MY 4WHEEL DRIVE LIGHT POPS ON A FEW MINUTES AFTER I START DRIVING BUT THE OTHER 2 LIGHTS STAY ON ALL THE TIME. *TR”
NHTSA complaint #11328071, 2020

“TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. *TT CONSUMER HAD IT REPAIR. *JB”
NHTSA complaint #11186229, 2019

Wheels 2 1 crash 3 injury

“ON 12 JAN 2017 A LADY BACKED INTO MY CAR AT APPROX 35 MPH AND DESTROYED THE PASSENGER DOORS - THE ENTIRE RIGHT SIDE OF THE VEHICLE - THE AIRBAGS DID NOT DEPLOY RESULTING IN INJURIES TO MY SON AND MYSELF. I WAS PARKING IN A PARKING LOT AT THE TIME AND SHE WAS BACKING OUT AT A HIGH RATE OF SPEED WITHOUT LOOKING.”
NHTSA complaint #10991562, 2017 · crash · 3 injury(ies)

“CAR BEGINS TO SHAKE FOR NO APPARENT REASON WHILE ON STOP (STEPPING ON BRAKES). THE MORE TIME PASSED, THE MORE FREQUENT THE SHAKING BEGAN. STARTED HAPPENING IN 12/2019.”
NHTSA complaint #11307048, 2019

Exterior Lighting 1

“TAKATA RECALL. AT RANDOM MOMENTS WITHOUT HITTING THE WIPPER SWITCH AT ALL THE WINDSHIELD WIPERS WILL COME ON. THIS HAS HAPPENED MULTIPLE TIMES. SOMETIMES IF I TURN MY BLINKER ON WHICH IS A OPPOSITE STICK THEY WILL ACTIVATE. WHEN THIS DOES HAPPEN MY LIGHTS WILL FLICKER VERY BRIEFLY. I HAVE HAD NO KIND OF ALTERATIONS DONE TO THE VEHICLE COSMETIC OR ELECTRICAL SO I HAVE NO CLUE WHAT IS CAUSING THIS. AND YES EVERY TIME IT HAPPENS IT'S WHILE THE VIC IS IN MOTION.”
NHTSA complaint #11052015, 2016

Forward Collision Avoidance 1

“Electrical components failed car shut down while driving and put me and my daughters at risk I had to have a part with the lightning bolt that come on the dash replaced but that's all the inspection there was no warning only flashing engine light and it shut down it first happened June 2025 and has happened 3 times since. Also the cruise control when set will accelerate on its own and I have to hit the button multiple times and the brake to get it to stop and shut off.”
NHTSA complaint #11730257, 2026

How we read this (methodology)

How to read this: raw complaint totals are not a clean reliability score — a model year with more cars sold, or simply more years on the road, accumulates more complaints regardless of how good it is. So this page leans on two signals that are not distorted by sales volume: the share of complaints falling on each vehicle system (the breakdown above) and NHTSA's own crash / fire / injury / death flags. When we compare model years of the same model, we normalise by years on the road (complaints ÷ vehicle age) rather than comparing raw totals. Age-normalised, the 2016 Jeep Compass draws about 26.4 complaints per year on the road, ranking 3 of 13 among the Jeep Compass model years we have ingested (1 = most complaints per year on road).

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