2016 Hyundai Santa Fe Problems & Owner Complaints

Engine 150 1 crash 2 fire

“Driving on a slight upgrade, lost power and smoke started to come out of the vents and from under the hood. Had no brakes and by the time we were able to drift to a stop, the engine compartment was on fire. There was no warning lights. Witnesses saw fire under the car while we were coming to a stop. The car and all contents were totally consumed. Following some research on NHTSA vin decoder we found that this car has the same engine (GDI THETA II) that has been involved in many fires and is involved in class action suits. Even though this car has the same engine, it was never recalled. T…”
NHTSA complaint #11617604, 2024 · fire

“We recently had the car to the local dealership for engine problems. It took over 3 months, but they finally determined that the camshaft was "bent" and they had to remove the engine to replace it, costing almost $5000. We had it back for about 3 months but didn't drive it much since my wife works remotely from home now. My son was driving it on the interstate and the engine threw a rod, spilling oil onto the exhaust, which caught on fire. He managed to pull over and get out of the car and by then another motorist had called 911. There was a firetruck at the exit he had just passed who sho…”
NHTSA complaint #11542917, 2023 · fire

“WHAT FAILED: The engine — the 3.3L Lambda II GDI V6 (engine family GHYXV03.31XE per the federal emissions label) — failed catastrophically: a connecting rod penetrated the engine block. The failed engine IS available for inspection on request. It has been preserved unrepaired since the failure, the rod penetration of the block is externally visible, and the vehicle is currently at Niagara Hyundai in New York. WHAT HAPPENED / SAFETY RISK: On [XXX], I was driving at approximately 65 miles per hour on [XXX] southbound near Bath, New York, with four occupants aboard, when the engine failed suddenl…”
NHTSA complaint #11743619, 2022 · crash

Unknown Or Other 25 1 injury

“THE CAR WAS AT A COMPLETE STOP IN A DRIVEWAY. THE CAR WAS STILL RUNNING BECAUSE I WAS GETTING OUT OF THE CAR TO GET THE MAIL. I PUT THE CAR IN PARK AND WENT TO GET OUT OF THE VEHICLE. AS I GOT OUT THE VEHICLE STARTED GOING IN REVERSE AND PULLED ME UNDERNEATH THE CAR AND THE VEHICLE RAN OVER ME. I'M NOT SURE IF THE TRANSMISSION SLIPPED OUT OF PARK TO REVERSE ON ITS OWN OR IF THE SHIFTER WASN'T ACTUALLY PLACED IN PARK. I THOUGHT THE VEHICLE COULD SENSE IF NO ONE WAS IN THE DRIVERS SEAT AND AUTOMATICALLY PUT THE CAR INTO PARK OR NEUTRAL. THE HEATED SEATS AND AIRBAG WON'T TURN ON UNLESS IT SENSE…”
NHTSA complaint #11186984, 2019 · 1 injury(ies)

“The motor began to making a knocking noise and started smoking like a fire was starting. We immediately turned off the vehicle preventing from a full fledge fire. We had children in the car as well which posed a safety concern for them. We had no prior warning lights or issues. It has yet to be inspected by anyone.”
NHTSA complaint #11719647, 2026

“The door on the drivers side does not lock. It appears that something came out of place causing the door to remain unlocked even with the use of the fab. The car is not drivable because the door swings open. It has happened in a few occasions where the lock appears to get stuck but was always fixable. On this occasion it was not. Thankfully, I was parked when this occurred.”
NHTSA complaint #11606303, 2024

Power Train 20 1 injury

“THE CAR WAS AT A COMPLETE STOP IN A DRIVEWAY. THE CAR WAS STILL RUNNING BECAUSE I WAS GETTING OUT OF THE CAR TO GET THE MAIL. I PUT THE CAR IN PARK AND WENT TO GET OUT OF THE VEHICLE. AS I GOT OUT THE VEHICLE STARTED GOING IN REVERSE AND PULLED ME UNDERNEATH THE CAR AND THE VEHICLE RAN OVER ME. I'M NOT SURE IF THE TRANSMISSION SLIPPED OUT OF PARK TO REVERSE ON ITS OWN OR IF THE SHIFTER WASN'T ACTUALLY PLACED IN PARK. I THOUGHT THE VEHICLE COULD SENSE IF NO ONE WAS IN THE DRIVERS SEAT AND AUTOMATICALLY PUT THE CAR INTO PARK OR NEUTRAL. THE HEATED SEATS AND AIRBAG WON'T TURN ON UNLESS IT SENSE…”
NHTSA complaint #11186984, 2019 · 1 injury(ies)

“Hard Shift occurs between gear 1 and gear 2. The hard shift lurches the entire car. It occurs on both upshift and downshift. The hard shift occurs on cold starts. The problem goes away when you turn the vehicle off and then back on. There are no check engine lights. The dealer can't replicate the problem.”
NHTSA complaint #11622185, 2024

“Was driving on a 5 hour car ride at 5pm on August 16th and was going up a hill, the vehicle quickly lost all power and the engine light lit. I was able to pull the car to the side of the road with the momentum that the car already had, but was not able to get the car to a safe space (its about 6 inches from an exit ramp lane), as the car would not drive. Once I got the car to the side of the road, I checked the engine and did not see any excessive heating or anything out of the ordinary. I tried to restart the car and the check engine light is lit and the battery system for the car turns on…”
NHTSA complaint #11609077, 2024

Service Brakes 17 1 fire

“Driving on a slight upgrade, lost power and smoke started to come out of the vents and from under the hood. Had no brakes and by the time we were able to drift to a stop, the engine compartment was on fire. There was no warning lights. Witnesses saw fire under the car while we were coming to a stop. The car and all contents were totally consumed. Following some research on NHTSA vin decoder we found that this car has the same engine (GDI THETA II) that has been involved in many fires and is involved in class action suits. Even though this car has the same engine, it was never recalled. T…”
NHTSA complaint #11617604, 2024 · fire

“The contact owns a 2016 Hyundai Santa Fe. The contact stated while driving at an undisclosed speed, the contact stated that the brake pedal was inoperable. The contact stated that the vehicle vibrated while depressing the brake pedal. There was no warning light illuminated. The vehicle was restarted. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the ABS module had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The a…”
NHTSA complaint #11650164, 2025

“Abs system is randomly locking up calipers causing a dangerous speed wobble. Dealership can't re create so won't diagnose. Have had to replace all brake calipers and components were near new but ruined because of abs applying brakes when unnecessary. Vehicle is very unsafe to drive, pulled hard to left at one point veering me into oncoming traffic. Independent mechanic has made caliper release by manually releasing abs system. Same results were not found by releasing pressure at master cylinder making abs the obvious culprit. No warning lights but I just replaced two cracked rotors on rear at…”
NHTSA complaint #11606096, 2024

Electrical System 11

“Abs system is randomly locking up calipers causing a dangerous speed wobble. Dealership can't re create so won't diagnose. Have had to replace all brake calipers and components were near new but ruined because of abs applying brakes when unnecessary. Vehicle is very unsafe to drive, pulled hard to left at one point veering me into oncoming traffic. Independent mechanic has made caliper release by manually releasing abs system. Same results were not found by releasing pressure at master cylinder making abs the obvious culprit. No warning lights but I just replaced two cracked rotors on rear at…”
NHTSA complaint #11606096, 2024

“The company has stopped supporting their Bluelink function that is causing the screen to do a continuous search for a connection and remaining blank so the controls and cameras are not visible. The company has sent out patches for some models as the old service was on 2g and 3g which are discontinued but they are not sending an update for my vehicle. I have engaged the dealer and they say they've had numerous complaints on this matter with no fix available. This is an absolute safety hazard and needs to be addressed. Please help me; I am an [XXX] Veteran and should not have to buy a new…”
NHTSA complaint #11566014, 2023

“EXCESSIVE ENGINE OIL CONSOMPTION AND THE BRAKE LIGHTBULL KEEP BURNING FREQUENTLY.”
NHTSA complaint #11554543, 2023

Air Bags 9 3 crash 1 injury

“Had an accident where driver side front of vehicle was hit. The severity of crash resulted in total loss. The driver was hurt and concussed due to her head hitting the side window, driver side. The vehicle was equipped with front side impact and curtain airbags and all failed to deploy. The other vehicle's side curtains were deployed.”
NHTSA complaint #11577047, 2024 · crash · 1 injury(ies)

“Someone backed out of a parking lot and I crashed into their rear passenger side. Other party at fault but my air bags for 2016 Hyundai Santa Fe Sport did not deploy.”
NHTSA complaint #11577547, 2022 · crash

“WE WERE HIT HEAD ON BY A LARGE PICKUP TRUCK. WE SUSTAINED A LOT OF DAMAGE FROM THIS HEAD-ON COLLISION. WE WERE TRAVELING AROUND 10 MILES AN HOUR BUT THE OTHER CAR WAS GOING AT LEAST 20 MILES AN HOUR. THE AIRBAGS NEVER DEPLOYED DESPITE BEING HIT HEAD ON AND SUFFERING A LOT OF DAMAGE UPON IMPACT. WE WERE SLOWING DOWN FOR A STOP SIGN. THE OTHER CAR TURNED INTO OUR LANE AND WAS ACCELERATING TOWARDS US.”
NHTSA complaint #11255432, 2019 · crash

Fuel/Propulsion System 8

“6 months ago my rod bearing broke in my engine, and I needed a new engine. From the engine recall. With a broken rod bearing you get an oil consumption problem. Oil consumption ruing your cat converter. But they aren’t telling anyone that. 6,000 miles after my new engine, my catalac converter broke. These cars are dangerous. They’re not telling anyone that this is the next problem. They just put you back on the road. Not to mention bad for the environment!”
NHTSA complaint #11585354, 2024

“Already reported Engine Failure on August 5, 2023. After 3 weeks, Dealer informs us the engine seized and is defective and was provided oil change records. Engine is approved for replacement under warranty, instead of getting a repaired car back, dealer calls and now informs the car rides "rough" after the engine replacement, and the Knock Sensor is faulty, MAP Sensor is faulty, and Fuel Pump needs to be replaced. We question why none of this showed up on the original inspection and diagnostic, no answer to that. Knock Sensor obviously never worked because the engine seized without any warn…”
NHTSA complaint #11541562, 2023

“WHILE DRIVING ON THE INTERSTATE, I PRESSED THE GAS PEDAL AND THE VEHICLE WOULD NOT ACCELERATE. THE MOTOR WAS RUNNING AND THE VEHICLE SEEMED TO HAVE SOME PULL ON IT'S OWN BUT CLEARLY ANYTIME THE GAS PEDAL WAS PRESSED THERE WAS NO ACCELERATION. IT WAS DIAGNOSED AS A DEFAULT IN THE THROTTLE BODY.”
NHTSA complaint #11228560, 2019

Seat Belts 8 2 crash 4 injury

“2016 HYUNDAI SANTE FE INVOLVED IN A NEAR HEAD ON COLLISION. COMBINED TOTAL SPEED OF IMPACT APPROXIMATELY 80 MPH. TWO OCCUPANTS BOTH WEARING SEATBELTS AT TIME OF CRASH. DRIVER SIDE AND PASSENGER SIDE AIRBAGS DEPLOYED DURING CRASH. PASSENGER SHOULDER HARNESS FAILED (LOCKING MECHANISM DID NOT LOCK) RESULTING IN PASSENGER HEAD IMPACT WITH WIND SHIELD CAUSING SIGNIFICANT DEFORMATION OF WIND SHIELD AND HEAD INJURY TO THE PASSENGER. LAP BELT RESTRAINT PREVENTED PASSENGER FROM SIGNIFICANTLY WORSE INJURY. PHOTOS ARE AVAILABLE. *TR”
NHTSA complaint #10904763, 2016 · crash · 2 injury(ies)

“I was rear-ended and the driver's seat did not maintain it's position and fell into the seat behind it.”
NHTSA complaint #11613053, 2024 · crash · 1 injury(ies)

“RECENTLY WE COULD NOT UNDO THE SEATBELT THAT OUR 6 YEAR OLD GRANDSON WAS STRAPPED IN. THE MORE TRIED TO EXTEND IT TO RELEASE THE TENSION THE TIGHTER IT BECAME. MY GRANDSON WAS BEING CRUSHED AND WAS SCREAMING. THE VEHICLE WAS NOT RUNNING AND WAS PARKED IN THE DRIVEWAY. I HAD TO RUN INTO THE GARAGE AND GET A PAIR OF SCISSORS AND CUT THE SEATBELT TO GET HIM OUT. TO REPLACE THE SEATBELT IS GOING TO COST OVER $400 AND THE DEALER WILL NOT PAY FOR IT AS THEY SAID IT WAS OUR FAULT.”
NHTSA complaint #11103563, 2018 · 1 injury(ies)

Structure 6

“Rear driver-side passenger door will not open from inside or outside of vehicle. Automatic locks on door clicks from lock/unlock but it will not open. I have two small children in car seats in the back and is a major safety risk since the door will not open. The vehicle was not inspected by anyone since I just discovered this issue trying to get my daughter out of the car. There were no issues, warnings, or messages prior to failure. Issue became aware to me when trying to get my daughter out of the vehicle on Sunday 8/1/21. I googled my issue and discovered others (Hyundai owners) with s…”
NHTSA complaint #11427330, 2021

“THE PAINT IS PEELING OFF IN SOME AREAS AND THE CAR IS GETTING RUST SPOTS.”
NHTSA complaint #11152826, 2018

“AS I COME OUT OF SLOW TURNS OR SLOW DOWN THEN ACCELERATE ON THE HIGHWAY, MY VEHICLE DOES A 1 TO 2 SECOND HESITATION. DURING THIS HESITATION, THE ENGINE IS REVVING BUT THE THE VEHICLE WON'T ACCELERATE. WHEN I COME OFF THE GAS THEN REPRESS IT COMES BACK TO NORMAL.”
NHTSA complaint #11133382, 2018

Vehicle Speed Control 5

“My car started accelerating on its own, out of nowhere. There were no prior indications. No prior damage. It began accelerating on its own. After shutting the vehicle off and turning it back on, the issue has persisted. Anytime it is in drive or reverse, it accelerates at an extreme rate. It also disabled the brake, when the acceleration began.”
NHTSA complaint #11578371, 2024

“I am not sure what is wrong with my Hyundai Santa Fe 2016 because it is at the dealer at this moment waiting for a diagnostic test. I started the vehicle and heard a revving-up noise. I went to the doctor and on my way back to the house I accelerated and heard a rattling sound and the oil light, the check engine light, and the battery light all came on. The car slowed down and when I tried to accelerate again there was no acceleration power. I drove the car as far as I could go, then it stopped in the middle of a road. Thank God I was in my subdivision. I had to ask a UPS truck driver to p…”
NHTSA complaint #11562226, 2023

“I was driving my 2016 Hyundai Santa Fe to my morning job, & noticed a slight trembling of the vehicle initially. Upon approaching a stop sign at a 2 way stop, I noticed that my brakes were not fully engaging so I pumped them a couple times. Immediately my car started accelerating on its own faster and faster until my brakes were not stopping the car at all even with my foot pushing the brake pedal down as far as possible. My foot wasn’t on the accelerator at all. I noticed a pickup truck about to cross the intersection for which I needed to stop. Because I had no control over the car to get it…”
NHTSA complaint #11522385, 2023

Engine And Engine Cooling 4

“The contact's husband owns a 2016 Hyundai Santa Fe. The contact stated that while driving at various speeds, the vehicle failed to accelerate upon depression of the accelerator pedal. The check engine warning light appeared on the instrument panel during the failure. Despite the vehicle operating in LIMP Mode, the vehicle was taken to an independent mechanic where an oil change was performed. The mechanic warned after the service was performed that there may be an ongoing failure with the engine. Several days later, the contact stated that while in stop and go traffic, the vehicle stalled with…”
NHTSA complaint #11629882, 2024

“The contact owns a 2016 Hyundai Santa Fe. The contact stated that while his granddaughter was driving at an undisclosed speed, the vehicle hesitated, and there was white smoke emanating from the exhaust pipe, after which the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the cylinder head bolts, resulting in damage to the cylinder head gaskets and requiring a replacement engine. The vehicle w…”
NHTSA complaint #11577983, 2024

“The contact owns a 2016 Hyundai Santa Fe. The contact stated that upon his wife starting the vehicle, she observed heavy smoke coming from the exhaust. The contact stated that his wife heard an abnormal sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was towed to the dealer, who determined that coolant intrusion had damaged the head gasket, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 95,000.”
NHTSA complaint #11567564, 2024

Back Over Prevention 3

“Vehicle was driven on a highway approximately 45-50 mph when a loud knocking sound occured. The vehicle began to shake erratically and a bunch of lights displayed. I pulled over at a safety point and turned the vehicle off to inspect it. A large amount of smoke poured from under the hood. The vehicle sat for about 45 minutes to cool down before I attempted to start it again. The engine continued to make a loud knocking sound and kept stalling. At the given time of engine failure, I was driving on a fairly busy highway with my two toddlers where we were forced in a dangerous situation to be str…”
NHTSA complaint #11604681, 2024

“WHILE DRIVING ON THE INTERSTATE, I NOTICED A TAPPING NOISE THAT SOUNDED LIKE A FLAP HITTING THE CAR. I NEEDED GAS, SO GOT OFF AT THE NEXT EXIT. WHILE EXITING THE INTERSTATE, THE NOISE GOT LOUDER AND THE CAR DIDN'T WANT TO ACCELERATE. I PULLED INTO THE GAS STATION. AS I ENTERED THE PARKING SPOT, THE CAR DIED. (IT HAD BURNED OIL IN THE PAST. I HAVE HAD AN ENGINE CAM REPLACED IN AUG/SEPT 2019). I CHECKED THE OIL. NO OIL! SO, I RAN AND BOUGHT 5 QUARTS OF OIL AND PUT THEM IN THE ENGINE. I STARTED THE CAR AND IT DIDN'T WANT TO IDLE, BUT FINALLY DID AFTER A MINUTE. I ROLLED DOWN MY WINDO…”
NHTSA complaint #11404814, 2021

“The contact owns a 2016 Hyundai Santa Fe. The contact stated that there was a delay response in the Back Over Prevention camera at lower temperatures during winter the months. The contact stated that the camera would operate as designed in warmer temperatures or once the vehicle was fully warmed up. The vehicle was taken to several independent mechanics who informed the contact that they could not replicate the failure. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 60,000.”
NHTSA complaint #11457005, 2020

Seats 3 1 crash 1 injury

“I was rear-ended and the driver's seat did not maintain it's position and fell into the seat behind it.”
NHTSA complaint #11613053, 2024 · crash · 1 injury(ies)

“I have seen this be reported online, but apparently it only covers the KIA Model, not the hyundai model. But the ODS Mat/Bladder defect in our passenger seat in our Hyundai Santa Fe 2016. Drops Codes B149000 and B1764 - this causes our air bag light to come on. This flipped on around 70k miles but because we are the second owner, we have to foot the bill out of pocket. Its asinine to think that we have to replace the entire seat and that Hyundai doesnt see this as a problem for them. Hyundai looked at our car, and again they stated we have to fix it ourselves - or pay them. They confirme…”
NHTSA complaint #11570923, 2021

“TL* THE CONTACT OWNS A 2016 HYUNDAI SANTA FE. WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT ALL THE SCREWS IN THE REAR PASSENGER SIDE SEAT NEEDED TO BE TIGHTENED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17.”
NHTSA complaint #10785665, 2015

Steering 3

“The vehicle had 67000 Aprox miles. The rack and pinion and the intermediate steering colum needed to be replaced. This was done before any accident.”
NHTSA complaint #11543854, 2023

“While driving the car experienced a catastrophic engine failure as well as loss of steering and brakes. Was able to get to the side of the road without injury. This could have resulted in injury or loss of life if the drivetrain would have locked up. The vehicle is at the dealer now, after a 250-mile tow. The dealer said that they have eight cars at their dealership with the same blown engine issue. No warning lights came on prior to the incident.”
NHTSA complaint #11512144, 2023

“VEHICLE'S STEERING REQUIRES CONSTANT CORRECTION. VEHICLE WILL NOT TRACK STRAIGHT. VERY DIFFICULT TO KEEP VEHICLE IN A LANE, SOMETIMES ALMOST IMPOSSIBLE. NOT A PROBLEM FOR IN-TOWN DRIVING, BUT A MAJOR PROBLEM ON HIGHWAYS. PROBLEM GETS EXPONENTIALLY WORSE AS SPEEDS INCREASE, ESPECIALLY ON I-45 AND I-130 IN CENTRAL TEXAS WHERE SPEEDS ARE 80+. WINDY CONDITIONS MAGNIFY THE PROBLEM. VEHICLE IS ESSENTIALLY WEAVING DOWN THE ROAD. VERY DANGEROUS SINCE VEHICLE IS ALWAYS HEADING TOWARD CENTERLINE OR SHOULDER. THERE IS SOMETHING SERIOUSLY WRONG WITH THE DESIGN OF THE STEERING ON THIS VEHICLE.”
NHTSA complaint #10850507, 2015

Visibility/Wiper 3

“A. WIPER HEATERS, AS LISTED ON THE WINDOW INVOICE ARE NON-EXISTANT. I HAD SEVERAL FREEZE-UPS LAST WINTER CAUSING ME TO STOP THE CAR AND CLEAR THE BLADES MANUALLY, EVEN THOUGH THE FRONT DEFROST BUTTON WAS DEPRESSED. DEALER SAID IT WAS OPERATING AS IT SHOULD. (?? - I DISAGREE) B. DURING THE SUMMER I WAS GETTING MOISTURE ON THE INSIDE OF THE WINDSHIELD AND FRONT SIDE WINDOWS. I DISCOVERED A SOPPING WET FRONT PASSENGER FLOOR WHICH THE DEALER ATTRIBUTED TO SPIDERWEBS IN THE A/C CONDENSER DISCHARGE TUBE WHICH THEY "CLEANED" FOR NON WARRANTY $69 PRICE-POINT . WATER APPEARED ON CABIN FIREWALL / CO…”
NHTSA complaint #10928522, 2016

“TL* THE CONTACT OWNS A 2016 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 50 MPH IN THE SNOW, THE CONTACT ACTIVATED THE FRONT WINDSHIELD WIPERS. SNOW BEGAN TO ACCUMULATE AT THE BASE OF THE WINDSHIELD WIPERS, WHICH PREVENTED THE WINDSHIELD WIPERS FROM GOING DOWN. AS A RESULT, THE WIPERS BECAME INOPERABLE. THE FAILURE RECURRED THREE TIMES. THE DEALER DIAGNOSED THAT THE WINDSHIELD WIPERS WERE FUNCTIONING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.”
NHTSA complaint #10862584, 2016

“TL* THE CONTACT OWNS A 2016 HYUNDAI SANTA FE. THE CONTACT STATED THAT WATER LEAKED THROUGH THE WINDSHIELD ONTO THE DASHBOARD OF THE VEHICLE. IN ADDITION, IN COLD TEMPERATURES, ICE ACCUMULATED INSIDE THE WINDSHIELD. ON HOT AND HUMID DAYS, CONDENSATION WAS VISIBLE INSIDE THE WINDSHIELD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 900.....UPDATED 02/10/16 *BF ...VIDEO AVAILABLE *CN”
NHTSA complaint #10820369, 2015

Wheels 3

“Abs system is randomly locking up calipers causing a dangerous speed wobble. Dealership can't re create so won't diagnose. Have had to replace all brake calipers and components were near new but ruined because of abs applying brakes when unnecessary. Vehicle is very unsafe to drive, pulled hard to left at one point veering me into oncoming traffic. Independent mechanic has made caliper release by manually releasing abs system. Same results were not found by releasing pressure at master cylinder making abs the obvious culprit. No warning lights but I just replaced two cracked rotors on rear at…”
NHTSA complaint #11606096, 2024

“RECALL:(#141),(#163),PLUS REAR & FRONT END SUSPENSION OUT OF LINE. BROUGHT BRAND NEW TIRES AND STILL VIBRATION FRONT AND REAR.”
NHTSA complaint #11105332, 2017

“THE SUV 2016 COME EQUIPPED WITH CONTINENTAL 235/55 R19 TIERS, THE SUV HAS ONLY 3400 MILES ON IT SINCE PURCHASE, I LOST TWO TIERS ON A BLOW OUT AT LOW SPEED 35 TO 40 MPH, SIDE WALLS FAILED, (IT WAS ON A STREET) I VISUALLY INSPECTED THE TIRES MYSELF AND AGREED WITH THE TIRE DISTRIBUTOR.”
NHTSA complaint #10852291, 2016

Electronic Stability Control (Esc) 2

“THE SENSOR COMES ON AND OFF SPORADICALLY FOR MY ABS AND TRACTION CONTROL. I BELIEVE THERE IS A SHORT AS THE LIGHTS COME ON MORE OFTEN ON HUMID DAYS. I HAVE HEARD THIS COULD CAUSE SPONTANEOUS COMBUSTION OF THE VEHICLE GIVEN THE LOCATION OF THE SENSOR. I TRANSPORT 4 YOUNG GRANDCHILDREN IN THIS VEHICLE AND WE ARE NOW AFRAID OF DYING IN A CAR FIRE. THE DEALER WANTS A FORTUNE TO REPLACE THIS SENSOR. GIVEN OTHER YEAR SANTE FE SUV HAVE BEEN RECALLED FOR THIS ISSUE I WOULD LIKE THE 2016 MODELS RECALLED AS WELL. THIS HAS BEEN ONGOING FOR A FEW WEEKS NOW. COMES ON WHEN I START VEHICLE ON HUMID DAYS.…”
NHTSA complaint #11361384, 2020

“WHILE DRIVING ABOUT 65 MPH ON THE HIGHWAY ALL OF THE WARNING LIGHTS (ENGINE, OIL, ETC...) CAME ON AT THE SAME TIME AND THE CAR JUST SHUT DOWN AND LOST POWER STEERING. LUCKILY I WAS ABLE TO PULL OVER WITHOUT ANY PROBLEMS. THE VEHICLE WOULDNT START. IT JUST MAD A CLICK WHEN TURNING THE KEY. ALL OF THE LIGHTS WORK IN THE VEHICLE. THE VEHICLE HAS ABOUT 82,000 MILES”
NHTSA complaint #11354811, 2020

Exterior Lighting 2

“WHEN DRIVING AT NIGHT THERE IS A BLACK SHADOW ON THE WINDSHIELD MAKING IT IMPOSSIBLE TO SEE. IT IS NOT FIXED BY REAIMING LIGHTS. IT IS WORSE AS YOU HIT BUMPS IN THE RODE. IT MAKES IT IMPOSSIBLE TO DRIVE AT NIGHT! I WAS DRIVING IN MY SUBDIVISION AND COULD NOT SEE A WOMAN WALKING.”
NHTSA complaint #11289929, 2019

“ON JULY 27, 2019 DRIVING ON A COUNTY ROAD AT 50 MPH IN DRY AND SUNNY CONDITIONS, THE AIRBAG LIGHT ILLUMINATED AS WELL AS THE PASSENGER SEATBELT LIGHT. THE NEXT MORNING I SCHEDULED SERVICE RIGHT AWAY. I STARTED MY CAR TO GO TO SCHWARTZ MAZDA IN SHREWSBURY NJ ON 7/27/19 FOR SERVICE THRU MY PURCHASED EXTENDED WARRANTY. AT THAT TIME, NEITHER THE AIRBAG OR SEATBELT LIGHTS WERE ON, BUT NERVOUS FOR MINE AND MY FAMILY'S SAFETY, I BROUGHT THE CAR ANYWAY. I WAS INFORMED BY JARROD IN THE SERVICE DEPARTMENT THAT THEY RESET MY COMPUTER AND TO LET HIM KNOW IF THE LIGHT(S) CAME BACK ON. THE AIRBAG LIGHT CAME…”
NHTSA complaint #11245918, 2019

Suspension 2

“TAKATA RECALL, THE SEAT BELT IS GETTING STOCKED AND TIGHT DURING DRIVING ALSO DOESN'T RECLINE WHEN TAKING IT OFF STILL HANGING, THE FUEL EVAPORATES FROM THE FUEL TANK AND DOESN'T GIVE ANY MILEAGE AS DESCRIBED WHEN DRIVING FEEL EVERY LITTLE THING ON THE ROAD INCLUDING SMALL ROCKS.”
NHTSA complaint #11205882, 2019

“RECALL:(#141),(#163),PLUS REAR & FRONT END SUSPENSION OUT OF LINE. BROUGHT BRAND NEW TIRES AND STILL VIBRATION FRONT AND REAR.”
NHTSA complaint #11105332, 2017

Equipment 1 1 crash 2 injury

“2016 HYUNDAI SANTE FE INVOLVED IN A NEAR HEAD ON COLLISION. COMBINED TOTAL SPEED OF IMPACT APPROXIMATELY 80 MPH. TWO OCCUPANTS BOTH WEARING SEATBELTS AT TIME OF CRASH. DRIVER SIDE AND PASSENGER SIDE AIRBAGS DEPLOYED DURING CRASH. PASSENGER SHOULDER HARNESS FAILED (LOCKING MECHANISM DID NOT LOCK) RESULTING IN PASSENGER HEAD IMPACT WITH WIND SHIELD CAUSING SIGNIFICANT DEFORMATION OF WIND SHIELD AND HEAD INJURY TO THE PASSENGER. LAP BELT RESTRAINT PREVENTED PASSENGER FROM SIGNIFICANTLY WORSE INJURY. PHOTOS ARE AVAILABLE. *TR”
NHTSA complaint #10904763, 2016 · crash · 2 injury(ies)

Fuel System 1

“VEHICLE WAS PARKED WITH THE ENGINE RUNNING TO BE WARMED UP. THE VEHICLE STARTED TO SHAKE AND ENGINE LIGHT CAME ON. THIS WAS NOT THE FIRST TIME THIS HAPPENED. THE FIRST TIME IT HAPPENED I WAS STOPPED AT A TRAFFIC LIGHT, WHEN I TRIED TO MOVE THE VEHICLE IT WONT GO ANYTHING OVER 15MILES PER HOUR. TOOK THE VEHICLE TO THE SHOP AND WAS TOLD THE THROTTLE BODY WAS DAMAGE.”
NHTSA complaint #11383182, 2020

Lane Departure 1

“WHILE DRIVING ON THE INTERSTATE, I NOTICED A TAPPING NOISE THAT SOUNDED LIKE A FLAP HITTING THE CAR. I NEEDED GAS, SO GOT OFF AT THE NEXT EXIT. WHILE EXITING THE INTERSTATE, THE NOISE GOT LOUDER AND THE CAR DIDN'T WANT TO ACCELERATE. I PULLED INTO THE GAS STATION. AS I ENTERED THE PARKING SPOT, THE CAR DIED. (IT HAD BURNED OIL IN THE PAST. I HAVE HAD AN ENGINE CAM REPLACED IN AUG/SEPT 2019). I CHECKED THE OIL. NO OIL! SO, I RAN AND BOUGHT 5 QUARTS OF OIL AND PUT THEM IN THE ENGINE. I STARTED THE CAR AND IT DIDN'T WANT TO IDLE, BUT FINALLY DID AFTER A MINUTE. I ROLLED DOWN MY WINDO…”
NHTSA complaint #11404814, 2021

Visibility 1

“TL* THE CONTACT OWNS A 2016 HYUNDAI SANTA FE. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE SUN ROOF EXPLODED. THE CONTACT HAD TWO MINORS SEATED IN THE REAR AND GLASS PARTICLES FELL ON THEM; HOWEVER, THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.”
NHTSA complaint #10779741, 2015