2016 Ford Expedition Problems & Owner Complaints

Service Brakes 48 2 crash 1 injury

“MY 2016 FORD EXPEDITION EL LTD V-6 3.5L WITH 354 ODOMETER MILES PRODUCED 4 MINOR PRELUDE ENGINE SURGES WITHIN A COUPLE HOURS ON THE ROADWAYS BEFORE IT WENT FULL THROTTLE 5 TIMES WITHIN A COUPLE MINUTES. IT SUDDENLY, AND WITHOUT WARNING, RAN DOWN MY WIFE AFTER SQUISHING HER AGAINST THE GARAGE-BEDROOM WALL (WHICH WAS DESTROYED) IN REVERSE, PLACED ME IN TRAFFIC DANGER WHEN IT RACED OUT OF THE DRIVEWAY, PLACED A WITNESS DRIVING IN THE STREET IN DANGER AS IT BACKED UP, AND WHILE TURNING INTO MY DRIVEWAY FORWARD, PLOWED HALF ITS LENGTH INTO A NEIGHBORS HOUSE, AND DESTROYED MOST OF ITS EXTERIOR AS A…”
NHTSA complaint #10816224, 2015 · crash · 1 injury(ies)

“TL* THE CONTACT OWNS A 2016 FORD EXPEDITION. AFTER THE VEHICLE WAS STARTED AND THE ACCELERATOR PEDAL WAS DEPRESSED, THE CONTACT EXPERIENCED UNINTENDED ACCELERATION EVEN AFTER THE CONTACT DEPRESSED THE BRAKE PEDAL. AS A RESULT, THE CONTACT CRASHED INTO A PINE TREE. THE VEHICLE REMAINED AT FULL ACCELERATION UNTIL IT WAS DE-POWERED MANUALLY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER, BUT THE DIAGNOSTIC RESULTS HAD NOT YET BEEN DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.”
NHTSA complaint #10970061, 2017 · crash

“When merging on the highway in the rain the vehicle locked up on me and almost killed me. I could have been seriously injured I could not stop the car and it slid along the highway at high speeds . Luckily was able to get to the shoulder”
NHTSA complaint #11702577, 2025

Engine 37 1 crash 2 fire 1 injury

“MY 2016 FORD EXPEDITION EL LTD V-6 3.5L WITH 354 ODOMETER MILES PRODUCED 4 MINOR PRELUDE ENGINE SURGES WITHIN A COUPLE HOURS ON THE ROADWAYS BEFORE IT WENT FULL THROTTLE 5 TIMES WITHIN A COUPLE MINUTES. IT SUDDENLY, AND WITHOUT WARNING, RAN DOWN MY WIFE AFTER SQUISHING HER AGAINST THE GARAGE-BEDROOM WALL (WHICH WAS DESTROYED) IN REVERSE, PLACED ME IN TRAFFIC DANGER WHEN IT RACED OUT OF THE DRIVEWAY, PLACED A WITNESS DRIVING IN THE STREET IN DANGER AS IT BACKED UP, AND WHILE TURNING INTO MY DRIVEWAY FORWARD, PLOWED HALF ITS LENGTH INTO A NEIGHBORS HOUSE, AND DESTROYED MOST OF ITS EXTERIOR AS A…”
NHTSA complaint #10816224, 2015 · crash · 1 injury(ies)

“The contact owned a 2016 Ford Expedition. The contact stated while driving at 20 MPH and the air conditioner stopped functioning. The contact heard a popping sound coming from the vehicle, the contact pulled over on the side of the road and noticed smoke was coming from under the glove department of the front passenger side. The contact proceed to check under the hood and did not see any smoking coming from under the hood. After closing the hood, the contact noticed flames coming from under the glove department on the passenger side, the contact attempted to pull the carpet to stop the flames…”
NHTSA complaint #11488986, 2022 · fire

“VEHICLE SPONTANEOUSLY STARTED ON FIRE. IT HAD BEEN TURNED OFF AT A RESTAURANT IN PARKING AREA. IT HAD BEEN DRIVEN ABOUT 3 MILES IN TOWN JUST BEFORE THE FIRE. THE VEHICLE HAD LOW MILEAGE, APPROXIMATELY 50000 MILES. NO KNOW MECHANICAL OR OTHER ISSUES, SERVICED REGULARLY.”
NHTSA complaint #11308933, 2020 · fire

Power Train 35 4 crash 1 injury

“The contact owns a 2016 Ford Expedition. While parked in her friend's driveway with her child in her car seat, the contact heard an abnormal, popping sound as she was outside of the vehicle. The vehicle began to roll back without warning with her child inside the vehicle; she attempted to hit the emergency brake but was unsuccessful. The vehicle continued to roll backward into a neighbor's fence before the vehicle came to a halt. The contact's daughter was safe inside the car seat and did not sustain any injuries; however, the contact sustained mental trauma as a result of the failure. A polic…”
NHTSA complaint #11502338, 2023 · crash · 1 injury(ies)

“The contact owns a 2016 Ford Expedition. The contact stated that after parking and turning off the vehicle, she entered the trunk, and the vehicle rolled down her driveway into traffic and crashed into a fence while her 7-month-old daughter was still inside the vehicle. No warning lights were illuminated. The contact stated that it sounded like the shifter was stuck between the gears of park and reverse. A police report was filed. The vehicle was not yet taken to a local dealer or independent mechanic for diagnostic tests or repair. The manufacturer was made aware of the failure and a case was…”
NHTSA complaint #11503379, 2022 · crash

“The vehicle was on park with engine on and all of the sudden started going in reverse. Driver was able to stop the vehicle and then it did it again.”
NHTSA complaint #11468953, 2022 · crash

Electrical System 33 3 fire

“On Apil 6 about 6:15 am I was on my way to work. And I start smelling what appears to be a gas smell and I wasn’t quite sure what was coming from so I cracked the window a little bit and said that I would try to check it when I got to work seeing that I was only roughly about 10 minutes away from work and out the corner of my right eye I noticed a flicker of light and it appeared to be flames coming from the passenger side of my vehicle under the dashboard around the blow motor area and the fuse box panel. I immediately poured over, turned the car off and the heat off that I had on because it…”
NHTSA complaint #11731255, 2026 · fire

“In June 2023 there was a strong burning smell in our 2016 Expedition's cabin. We took the vehicle to a mechanic and they found that a small fire had started around the blower motor that burned up the wires in/around the blower motor. The mechanic replaced the control board and harness. They replaced parts AAABL3Z-19E624-B and AAAFLlZ-188518-G. Then in August 2023 I received a recall notice from Ford for the blower motor. This was the first correspondence I had received from Ford that the blower motor had been recalled. I contacted a Ford dealer, Apple Ford Lincoln in Apple Valley, MN, on Augu…”
NHTSA complaint #11550147, 2023 · fire

“VEHICLE SPONTANEOUSLY STARTED ON FIRE. IT HAD BEEN TURNED OFF AT A RESTAURANT IN PARKING AREA. IT HAD BEEN DRIVEN ABOUT 3 MILES IN TOWN JUST BEFORE THE FIRE. THE VEHICLE HAD LOW MILEAGE, APPROXIMATELY 50000 MILES. NO KNOW MECHANICAL OR OTHER ISSUES, SERVICED REGULARLY.”
NHTSA complaint #11308933, 2020 · fire

Vehicle Speed Control 20 1 crash

“TL* THE CONTACT OWNS A 2016 FORD EXPEDITION. AFTER THE VEHICLE WAS STARTED AND THE ACCELERATOR PEDAL WAS DEPRESSED, THE CONTACT EXPERIENCED UNINTENDED ACCELERATION EVEN AFTER THE CONTACT DEPRESSED THE BRAKE PEDAL. AS A RESULT, THE CONTACT CRASHED INTO A PINE TREE. THE VEHICLE REMAINED AT FULL ACCELERATION UNTIL IT WAS DE-POWERED MANUALLY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER, BUT THE DIAGNOSTIC RESULTS HAD NOT YET BEEN DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.”
NHTSA complaint #10970061, 2017 · crash

“Wife driving 2016 Ford Exped with 61000 miles. Was driving on a remote road when the vehicle suddenly lost power and power train fault indicator came on. No cell service and no other traffic so no way to get help. Finally managed to restart which cleared the problem for now. Took the car to a Ford dealer immediately but code reader could find no fault. Dealer, however, said it is a throttle body malfunction and is not uncommon and will happen again. Now concerned about problem occurring on a freeway or other congested roadway. The sudden loss of power and resulting necessity to get off a busy…”
NHTSA complaint #11425086, 2021

“6 months ago, electronic power steering failed (Control module?). Today. Electric throttle body - Code P2111. Driving down the road and lost acceleration (the “limp” condition). Engine is running but no reaction to the gas pedal. Wrench symbol on the dash. I coasted to a spot where I could get out of traffic. Restarted the vehicle and the error went away. When I made it home, I removed the throttle body. Butterfly was a little dirty but much cleaner than the ones shown on YouTube. Opened the gear box and it was clean too. However, several teeth on the plastic gears were worn and/or…”
NHTSA complaint #11420646, 2021

Back Over Prevention 18

“The contact owns a 2016 Ford Expedition. The contact stated while reversing, the rear view camera displayed a distorted image. The contact later received a recall notification, NHTSA Campaign Number: 25V572000 (Back Over Prevention). The vehicle was taken to the dealer and the recall repair was completed. The vehicle was repaired. The failure reoccurred. The contact stated that the failure reoccurred less than a week later. The vehicle was taken back to the dealer. The contact was informed that the camera lens needed to be replaced. The vehicle was repaired. The failure reoccurred two days lat…”
NHTSA complaint #11741606, 2026

“The contact owns a 2016 Ford Expedition. The contact stated that while reversing, the camera displayed squiggly lines. Occasionally, the screen was blank. No warning lights were illuminated. The vehicle was taken to the local dealer previously, where it was diagnosed and determined that the camera module needed to be replaced. The vehicle was repaired under the warranty, but the failure reoccurred. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The local dealer informed the contact that parts were on back order. The manufacturer was not contacted.…”
NHTSA complaint #11732921, 2026

“The contact owns a 2016 Ford Expedition. The contact stated that while attempting to reverse(R), the rearview camera became inoperable. The contact stated that the rear-view camera image failed to function properly and appeared blurry and intermittently failed to operate as intended. The vehicle was taken to the dealer where it was diagnosed and determined that the camera module had failed and needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the…”
NHTSA complaint #11728544, 2026

Unknown Or Other 17 1 crash 3 fire

“In June 2023 there was a strong burning smell in our 2016 Expedition's cabin. We took the vehicle to a mechanic and they found that a small fire had started around the blower motor that burned up the wires in/around the blower motor. The mechanic replaced the control board and harness. They replaced parts AAABL3Z-19E624-B and AAAFLlZ-188518-G. Then in August 2023 I received a recall notice from Ford for the blower motor. This was the first correspondence I had received from Ford that the blower motor had been recalled. I contacted a Ford dealer, Apple Ford Lincoln in Apple Valley, MN, on Augu…”
NHTSA complaint #11550147, 2023 · fire

“While accelerating to merge onto an interstate, the vehicle jerked aggressively with a loud "bang"(similar to sound of transmission popping out of gear). A flashing check engine light appeared and vehicle lost ability to accelerate further, but was able to maintain speed. Light smoke was noticed from rear view mirrors, followed seconds later by thick, dark smoke. Other cars began honking and waving at us. We pulled over as quickly as possible after the incident to assess. Once stopped, flames could be seen around the driverside cowl/front fender area and I yelled for my family to get out…”
NHTSA complaint #11461036, 2022 · fire

“2/1/2019 I WAS DRIVING UP INTERSTATE I16 AT ABOUT 1PM. WHEN MY TRUCK STARTED STALLING. I IMMEDIATELY PULLED OVER TO THE EMERGENCY LANE. I THEN NOTICED SMOKE COMING OUT FROM UNDER THE ENGINE BAY. A COUPLE OF OTHER DRIVERS STOPPED TO TRY TO RENDER ASSISTANCE WITH SMALL FIRE EXTINGUISHERS; TO NO AVAIL. THE VEHICLE SOON BECAME FULLY ENGULFED IN FLAMES. BY THE TIME THE FIRE DEPARTMENT ARRIVED, IT WAS A TOTAL LOSS. THE ONLY THING THAT WAS OUT OF THE ORDINARY WAS I RAN OVER A PLASTIC BAG BLOWING ACROSS THE INTERSTATE, LIKE A WALMART BAG. I HAD ASSUMED THAT THE INSURANCE ADJUSTER HAD ALREADY FILED THI…”
NHTSA complaint #11195671, 2019 · fire

Fuel/Propulsion System 16

“while driving on the highway my vehicle shut down and service lamp came on and while drifting tried to put transmission in neutral and restart but had to come to complete stop to restart engine in park. I was in third lane and had no warning before shut down and could not get to the shoulder. (almost got hit trying). I reported to the dealer and they said there was no fault codes stored. I was driving to work on a 4 lane street a week later and again it shut down without previous warning again and had to crash up onto the curb to get off street to again restart in park. dealer said again no…”
NHTSA complaint #11631393, 2024

“While driving on the freeway our 2016 Ford Expedition's engine went into "Limp Mode" causing total loss of power. We barely were able to move into the slow lane and place hazard lights on while cars ran up on us slamming on their brakes to avoid a collison with our disabled vehicle. There was less than three feet of shoulder against a concrete barrier for us to stop. The dash showed a large yellow wrench and engine was running extremely rough. After turning engine off and back on we accelerated into on coming traffic to find the nearest exit hoping that the engine would keep running. We were v…”
NHTSA complaint #11549005, 2023

“The throttle body failed, and my car lost power as I was turning into traffic on the road outside of my subdivision. My car went from approximately 45-50 miles an hour to no acceleration. My car would only go forward at the speed at which it idles. It was very dangerous to me and to others because it was a sudden power failure. The problem was reproduced by the local Ford dealer. I don't know if the component has been inspected by anyone. The first time it happened, there was an orange wrench on my dash with "See Owner's Manual" under it. This happened at least three times before we too…”
NHTSA complaint #11545890, 2023

Visibility 8

“The contact owns a 2016 Ford Expedition. The contact stated that the blower motor functioned intermittently, turning on and off unexpectedly. The contact stated that the A/C functioned as intended during the cooler months but was intermittently inoperable in the warmer months, requiring that the wires that were overheating be repaired. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 22V648000 (Visibility, Electrical System); however, the recall repair failed to fix the issue. The dealer was notified of the failure, but the vehicle was not diagnosed or r…”
NHTSA complaint #11753086, 2025

“The contact owns a 2016 Ford Expedition. The contact stated while driving approximately 35 MPH, the blower fan stopped functioning. The contact stated that failure was intermittent at first but became a recurring failure while driving at various speeds. There was no warning light illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The contact had recently checked the wiring harness on the blower fan and…”
NHTSA complaint #11600208, 2023

“The contact owns a 2016 Ford Expedition. The contact stated that while starting the vehicle, a burning odor was detected. The contact later received notification of NHTSA Campaign Numbers: 22V150000 (Service Brakes, Hydraulic) and 22V648000 (Visibility, Electrical System). The vehicle was taken to the dealer, where it was diagnosed that the front blower motor connector and resistor needed to be replaced; however, the parts were not covered under the recall. The vehicle was not repaired. The contact stated that the front blower motor connector was previously replaced; however, the failure recur…”
NHTSA complaint #11560650, 2023

Air Bags 5 2 crash 3 injury

“TL* THE CONTACT OWNS A 2016 FORD EXPEDITION. WHILE THE CONTACT'S WIFE WAS STOPPED AT A STOP SIGN, THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. ONE OF THE PASSENGERS SUSTAINED MINOR BRUISING THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED, BUT WAS NOT TOTALED OR TOWED. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT INDICATOR AND CHIME DID NOT FUNCTION WHEN THE SEAT BELT WAS NOT UTILIZED. THE VEHICLE WAS TAKEN TO MTN. VIEW FORD LINCOLN (423-458-6182, LOCATED…”
NHTSA complaint #11279844, 2019 · crash · 2 injury(ies)

“MY 2016 FORD EXPEDITION EL LTD V-6 3.5L WITH 354 ODOMETER MILES PRODUCED 4 MINOR PRELUDE ENGINE SURGES WITHIN A COUPLE HOURS ON THE ROADWAYS BEFORE IT WENT FULL THROTTLE 5 TIMES WITHIN A COUPLE MINUTES. IT SUDDENLY, AND WITHOUT WARNING, RAN DOWN MY WIFE AFTER SQUISHING HER AGAINST THE GARAGE-BEDROOM WALL (WHICH WAS DESTROYED) IN REVERSE, PLACED ME IN TRAFFIC DANGER WHEN IT RACED OUT OF THE DRIVEWAY, PLACED A WITNESS DRIVING IN THE STREET IN DANGER AS IT BACKED UP, AND WHILE TURNING INTO MY DRIVEWAY FORWARD, PLOWED HALF ITS LENGTH INTO A NEIGHBORS HOUSE, AND DESTROYED MOST OF ITS EXTERIOR AS A…”
NHTSA complaint #10816224, 2015 · crash · 1 injury(ies)

“Airbag light came on and has since went off. The left buttons on the steering wheel intermittingly work both leading to a clockspring issue. There is a recall for 2016 F250 clockspring due to airbag issue and the 2016 Expedition uses the same part number clockspring. I think this recall should add other Ford models that use the exact same defective part in question.”
NHTSA complaint #11578211, 2024

Equipment 5 2 fire 1 injury

“WE DETECTED A BURNT RUBBER SMELL WHILE DRIVING ON A SURFACE STREET (WITH A/C ON). THE A/C SUDDENLY QUIT. WE PULLED OVER TO TURN SUV OFF AND BACK ON AGAIN HOPING A/C WOULD RETURN. A/C DID NOT RETURN, SMOKE BEGAN BILLOWING OUT OF A/C VENTS. STOPPED AT A GAS STATION AND TURNED OFF SUV. THE SMOKE FROM THE VENTS GOT THICKER AND LARGE FLAMES BEGAN COMING OUT UNDERNEATH THE DASH. HUSBAND RAN IN TO GAS STATION AND GOT A FIRE EXTINGUISHER AND PUT OUT THE FIRE. FIRE KEPT RESTARTING (THE PARKING LIGHTS WERE ON THOUGH THE CAR WAS OFF). HUSBAND FINALLY HAD TO DISCONNECT THE BATTERY TO KEEP FIRE FROM RES…”
NHTSA complaint #11353351, 2020 · fire · 1 injury(ies)

“STARTED THE CAR TO GET HEATER GOING AND WARMED UP AND STARTED BUCKLING MY KIDS UP IN THEIR CAR SEATS. THAT'S WHEN I STARTED TO SMELL AN ELECTRICAL BURNING SMELL COMING THROUGH THE VENTS. I TURNED THE HEATER OFF AND THE SMELL GOT STRONGER. I TURNED THE HEATER BACK ON AND SMELLED IT EVEN WORSE. I IMMEDIATELY SWITCHED IT TO AC INSTEAD OF HEAT AND THEN I STARTED TO NOTICE SMOKE COMING THROUGH THE AIR VENTS. I IMMEDIATELY TURNED THE CAR OFF. THE SMOKE CONTINUED TO BELLO OUT OF THE AIR VENTS. AS SOON AND THE INTERIOR LIGHTS TURNED OFF I NOTICED A GLOW UNDER THE PASSENGER DASH DOWN BY THE CORNER OF T…”
NHTSA complaint #11377415, 2020 · fire

“Unknown. Faulty apim unit, unable to upgrade. Dealer wants $1500.00 to replace. Ford has had many issues with these units”
NHTSA complaint #11461656, 2022

Steering 5

“The contact owns a 2016 Ford Expedition. The contact stated that on several occasions, while in reverse(R), the contact observed a warning chime and a "Steering Assist Fault" message was displayed, and the steering wheel became firm. The contact stated that on other occasions while driving at various speeds, the steering wheel became stiff. The vehicle was taken to a dealer where it was diagnosed that the steering gear needed to be replaced. The contact related the failure to an unknown recall. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.”
NHTSA complaint #11622242, 2024

“Steering wheel is loose and wobbly as if it will fall off. I noticed that Ford issued a recall in March 2018 for this problem (see below) however it does not include my 2016 Ford Expedition that is having the exact same issue. DEARBORN, Mich., March 14, 2018 – Ford Motor Company is issuing two safety recalls in North America. Details are as follows: Select 2014-18 Ford Fusion and Lincoln MKZ vehicles for loose steering wheel bolts that could lead to a steering wheel detaching from steering column Ford is issuing a safety recall in North America for approximately 1.3 million 2014-18 Ford…”
NHTSA complaint #11597707, 2024

“•Steering assist fault and yes it is available to inspect •Power steering went out while driving. Could not turn properly as vehicle was hard to turn wheel and was almost hit on icy road. Had two children and pregnant wife in vehicle with me. •Problem is continuous and has been verified by dealer as well as an independent service center. •It has been inspected by local Ford dealership •No there were no prior warnings. It just happened when driving and now happens every time on startup. No power steering. This began in November 2022. We have been patiently waiting on Ford to receive these part…”
NHTSA complaint #11528029, 2022

Engine And Engine Cooling 3

“The contact owns a 2016 Ford Expedition. The contact stated that while reversing at an undisclosed speed, the rearview camera was intermittently inoperative. While driving at an undisclosed speed, the accelerator pedal was depressed, and there was an abnormal sound coming from the engine compartment. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The vehicle was taken to a dealer, where it was diagnosed and determined that the engine fan needed to be replaced; however, parts were not…”
NHTSA complaint #11715121, 2025

“The contact owns a 2016 Ford Expedition. The contact stated that an unknown fluid was leaking from the vehicle in two locations. The engine warning light was illuminated. The vehicle was taken to an independent mechanic and informed about a possible catalytic converter failure. The mechanic blew out the parts. The vehicle was taken to the local dealer, where it was diagnosed that the valve cover gasket was fractured, and the catalytic converter and vacuum pump needed to be replaced. The dealer informed the contact that the parts were not available. The dealer used silicon to secure the valve c…”
NHTSA complaint #11572289, 2023

“The contact owns a 2016 Ford Expedition. The contact stated that while her husband was driving approximately 30 MPH, a loud explosion sound came from the engine compartment and engine oil began to leak from the vehicle. The vehicle was later towed to the local dealer who diagnosed that the turbo line had failed causing the turbo to strike the engine, creating a hole in the engine block. The contact was informed that the engine and turbo needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 1…”
NHTSA complaint #11547803, 2023

Lane Departure 3

“I am filing this complaint regarding an unresolved and potentially dangerous safety defect involving the rearview camera system on my Ford vehicle, which was presented to Wade Ford Auto Dealership and Service in Smyrna, Georgia for a rear camera recall repair. I brought my vehicle, a 2016 Ford Expedition, to Wade Ford for recall service related to the rearview camera. Wade Ford retained my vehicle for approximately one week. When I picked up the vehicle on or about [insert pickup date], I discovered that the rear camera issue had not been corrected. The rear camera image remains dark, unclea…”
NHTSA complaint #11743060, 2026

“Rear view camera went out. Mechanic traced it to a broken camera. 90,000 miles on vehicle when it went out.”
NHTSA complaint #11665006, 2020

Seat Belts 3 1 crash 2 injury

“TL* THE CONTACT OWNS A 2016 FORD EXPEDITION. WHILE THE CONTACT'S WIFE WAS STOPPED AT A STOP SIGN, THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. ONE OF THE PASSENGERS SUSTAINED MINOR BRUISING THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED, BUT WAS NOT TOTALED OR TOWED. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT INDICATOR AND CHIME DID NOT FUNCTION WHEN THE SEAT BELT WAS NOT UTILIZED. THE VEHICLE WAS TAKEN TO MTN. VIEW FORD LINCOLN (423-458-6182, LOCATED…”
NHTSA complaint #11279844, 2019 · crash · 2 injury(ies)

“One of the anchor points for car seats in the 3rd row fell off when we tried to attach a car seat to the anchor point. We have owned the vehicle since 2022 and have not tried to use that anchor until now. There was no damage to the vehicle to cause this.”
NHTSA complaint #11676095, 2025

“When using the power folding third row option appropriately, the seat got stuck on something and snapped off two of the rear seat female seatbelt connectors. This is a huge safety concern, knowing that these connectors can snap off, when we use them to secure our children.”
NHTSA complaint #11483554, 2022

Structure 3 1 fire

“VEHICLE SPONTANEOUSLY STARTED ON FIRE. IT HAD BEEN TURNED OFF AT A RESTAURANT IN PARKING AREA. IT HAD BEEN DRIVEN ABOUT 3 MILES IN TOWN JUST BEFORE THE FIRE. THE VEHICLE HAD LOW MILEAGE, APPROXIMATELY 50000 MILES. NO KNOW MECHANICAL OR OTHER ISSUES, SERVICED REGULARLY.”
NHTSA complaint #11308933, 2020 · fire

“Bought the 2016 vehicle January 2017. Shortly after purchase I noticed slight bubbling in the paint on the edges of the hood and especially the bottom of the lift gate. It has progressed over the years and now the paint is coming off- a large piece off the front hood and all along the bottom of the lift gate. Ford has no recalls on it yet, but it's a well cared for vehicle, garaged at night and when not in use during the day. The paint should not be bubbling or coming off. Thank you- Suzanne”
NHTSA complaint #11516345, 2018

“THE ALUMINUM TAILGATE/HATCH SHOWS SIGNS OF CORROSION. FORD DID COVER IT EVENTUALLY AFTER ESCALATING IT. HOWEVER, OTHER OWNERS ARE REPORTING THIS ISSUE ON MODELS 2000-2017.”
NHTSA complaint #11079579, 2018

Visibility/Wiper 3

“I receive a recall 22S56 for the climate control blower motor it was replaced under warranty on 12/17/2024 about a year latter I noticed blower stopped working on 12/13/2025 coming from San Francisco because visibility was affected when defroster stopped working, then I called dealer on 12/23 /25 and they gave me an appointment for them see the vehicle, I asked then to repaired under recall warranty and dealer denied it. dealer saying is something else o not related. I called manufacturer stating the safety concern that defroster been affected because blower not working and they said its been…”
NHTSA complaint #11707199, 2025

“WINDSHIELD SEAL FLIES OUT AT 55MPH OR GREATER. CAR BRAND NEW. DEALERS (ASHEVILLE FORD NC) DO NOT KNOW PROPER REPAIR AND DISMISSIVE OF DANGER AND CUSTOMER. THE DEALER FALSELY MARKS PAPERS AS WARRANTEE REPAIR WHEN A CALL TO FOR SAYS THAT VIN NUMBERED CAR HAD NO REPORT OF WARRANTEE REPAIR. FRAUDULENT REPORTING. FURTHER REPAIRS DON'T WORK. ONE FORD DEALER, CORRECTLY, SAID WINDSHIELD AND SEAL MUST BE REPLACED AS A UNIT. DEALERS IGNOR.”
NHTSA complaint #10915755, 2016

“TL* THE CONTACT OWNS A 2016 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 45 MPH, A LOUD EXPLOSION SUDDENLY OCCURRED INSIDE THE VEHICLE. UPON INSPECTION, IT WAS DISCOVERED THAT THE DRIVER SIDE THIRD ROW WINDOW HAD EXPLODED AND SHATTERED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE WINDOW WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,096.”
NHTSA complaint #10910199, 2016

Wheels 3

“The lug nuts are 'swollen', difficult to remove and are 'separating' according to America's Tire personnel who rotate and balance my tires.”
NHTSA complaint #11458203, 2022

“During normal dealer service interval, I was advised by car dealer that lug nuts were in need of replacement. As vehicle is less than 5 years old and has under 60k miles, I said that seemed abnormal. Service agent advised they “see it all the time.” As this seems like a safety issue, I inquired if there was a recall or service bulletin. Advised, there was none. Work was completed. I contacted Ford Motor Company and asked about issue and reimbursement. They told me it was a known issue and that no recall existed and therefore they would NOT reimburse. They told me their current positio…”
NHTSA complaint #11438766, 2021

“I had a flat tire and needed to install the spare tire. I jacked the vehicle up and tried to take the wheel lug nuts off. The manufacturer supplied lug removal bar's head would not fit over the wheel lug nuts. Consequently, I was not able to remove the flat tire and install the spare tire. Saftey was compromised by having to drive on a damaged tire approximately 10 miles to a repair shop. Had I been out of town or on a highway the saftey issues would have been greatly magnified. The repair shop had difficulty removing the lug nuts. They had to use special half sized sockets and pound the s…”
NHTSA complaint #11428846, 2021

Exterior Lighting 2

“THE LOW BEAM HEADLIGHTS DO NOT ADEQUATELY LIGHT UP THE ROAD AHEAD. YOU CAN BARELY SEE ANYTHING ON THE ROAD IN FRONT OF THE CAR. I MUST USE THE HIGH BEAMS IF I WISH TO SEE THE ROAD AHEAD OF ME. I HAVE HEARD THAT THIS IS A PROBLEM WITH MANY EXPEDITIONS. THIS OCCURS WHEN THE CAR IS IN MOTION. IT OCCURS WHETHER THE CAR IS ON THE HIGHWAY OR CITY STREET.”
NHTSA complaint #11079662, 2017

“SINCE THE PURCHASE OF MY NEW EXPEDITION I HAVE HAD ISSUES WITH THE POOR PERFORMANCE OF THE HEADLIGHTS. THE EXPEDITION HAS THE PROJECTOR STYLE HEADLIGHTS AND THE LIGHT OUTPUT IS TERRIBLE. DRIVING IN THE WINTER MONTHS WITH RAIN OR SNOW THE VISIBILITY IS NEAR ZERO. I TOOK THE CAR BACK TO THE DEALER THE DAY AFTER I PURCHASED THE CAR, SPRING 2016, AND THEY MADE SOME ADJUSTMENTS. HOWEVER NOW THAT IT IS GETTING DARK EARLIER I FIND MYSELF DRIVING IN THE DARK MORE OFTEN AND THE VEHICLE IS NEAR UNSAFE. I FEAR THAT I WILL NOT SEE AN OBJECT OR ANIMAL IN THE ROAD. THE CAR HAS BEEN BACK AT THE DEALER…”
NHTSA complaint #10945851, 2017

Chest Clip 1

“I was fastening my nephew in his carseat to get ready to leave and as I was buckling the croch part the one side was fastened and went to buckle otherwise and was pulling the buckle up to the clips to fasten and the fastened one came out. Does not stay latched while fastening otherwise with just a little pull on otherwise it unhooks. This happened while in home and buckling up to leave.”
NHTSA complaint #11648408, 2025

Fuel System 1

“The contact owns a 2016 Ford Expedition. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The check engine warning light was illuminated. The contact pulled over and restarted the vehicle, but the failure recurred. The vehicle was taken to an independent mechanic, who determined that the throttle body needed to be replaced. The contact replaced the throttle body; however, while driving, the vehicle made an abnormally loud sound. The contact inspected the vehicle and discovered that the throttle body hose clamp had detached. The contact reconnected t…”
NHTSA complaint #11622946, 2024

Suspension 1

“The car is less than 6 year old and was driven less than 20,000 miles, no accidents and never off road. Left rear shock was leaking and so was the left rear axle seal, I could not tell how much differential oil was leaked out, but there is quite a lot. I feel that there could be a serious safety concern.”
NHTSA complaint #11474963, 2022

Trailer Hitches 1

“The contact owns a 2016 Ford Expedition. The contact stated that while driving approximately 35 MPH and hauling a trailer attached to the tow hitch, the trailer suddenly detached from the vehicle. The trailer hitch had fractured due to extensive rust. The dealer was contacted and informed about the failure. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was approximately 129,000.”
NHTSA complaint #11653600, 2025